# Troubleshooting

> Directus is offered completely free and open-source for anyone wishing to self-host the platform.

## Community Support

[Github Discussions](#) is great first place to reach out for help. Our community and Core developers often check this platform and answer posts.

Our [Discord](https://discord.gg/directus) community is another great way to get assisstance. Please keep all questions on the `#help` channel, be considerate, and remember that you are getting free help for a free product.

## Premium Support

Premium support is included with our Enterprise Cloud service. On-Demand Cloud customers and On-Premise users can interested in learning more about our monthly retainer agreements should contact us at [support@directus.io](mailto:support@directus.io).

## Frequently Asked Questions

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