d2a311b20e
* .gitignored package-lock.json that was created in the docs subfolder * added cloud section structure * set initial article outlines * drafter accts-teams and shifted cloud docs in navbar * added overview and projects draft * added tiers and billing outline and basics * added image to drafts and polished text. needs one more pass. added css for dngr on icons * Added photos to overview * minor tweak on images * imrpoved copy and expanded CSS for inline icons * expnaded CSS and, added images and finished copy on acct-n-team * more copy touchups * Add divider between cloud and regular docs * Fix capitalization of Github -> GitHub * fixed overview images and tweaked copy * recructured pages. Added writing tasks on appropriate pages * added accts, options, and teams pages * Overview intro (re)written) * overview initial copy * Overview first draft complete, links not added, media not added * accounts initial draft complete, no media * teams redrafted, projects and options partial refactoring * projects redrafted * finalized 5th page as glossay and reformatted * refactored glossary structure * glossary terms p1 * glossary copy 80% complete * more glossary copy * cloud glossary basic copy probably 100% done * checked hyperlinks * initial proofread on overview * initial accounts proofread * re-edited billing sections * re-editec projects section and glossary * re-edited teams * small edits * edited accounts, teams, projects * re-edited glossary * added screenshot-based media, still need graphic illustrations * small, tiny edits * fixed GitHub capitalization and other small type error * applied ben's edit suggestions on overview, accounts, and 1/2 of projects * applied the rest of Ben's edits * added missing screenshots * proof-read * Fixed Team proejcts title * tweaked copy after my ~10 questions to ben * reworked 'projects > create a project' sections and 'glossary > data-processing' section * final copy touchup, link check, still missing Rijk's review Co-authored-by: rijkvanzanten <rijkvanzanten@me.com> Co-authored-by: Eron Powell <eronpowell@Erons-MBP-2.local> Co-authored-by: Eron Powell <eronpowell@Erons-MBP-2.hitronhub.home>
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Help & Support
Directus is offered completely free and open-source for anyone wishing to self-host the platform. If you have questions along the way, there are many resources, both free and paid, to help you get up-and-running smoothly.
Troubleshooting Steps
If you're experiencing issues or think you have found a problem in Directus, be sure to follow these steps before Reporting a Bug:
- Ensure your server/database meet the minimum requirements
- Ensure you’re on the latest version of Directus
- Stop (
CTRL+C) and restart the server (npx directus start) - Run the database migration script:
directus database migrate:latest(backup your database first) - Disable any data-caching within your project
- Test any App issues with browser extensions and cache disabled (eg: Incognito Mode)
- Confirm the issue is not related to your own custom code
- Check for existing Issues (and Discussions) that match your problem
::: tip Source Contributors
Those who have installed from source should also remove all dependencies (npx lerna clean -y) and then reinstall them
(npm install).
:::
If you're still experiencing a problem after completing the above steps, you can chat through things on our community support or report a bug.
Community Support
GitHub Discussions is great first place to reach out for help. Our community and core developers often check this platform and answer posts. It has the added benefit of being an archival resource for others developers with similar questions.
Our Discord Community is another great way to get assistance. Please keep all questions on the
#help channel, be considerate, and remember that you are getting free help from the community for a free product.
Premium Support
Premium support is included with our Enterprise Cloud service. On-Demand Cloud customers and Self-Hosted users interested in learning more about our monthly retainer agreements should contact us at support@directus.io.
Sponsored Work
Commissioned Features
If you need a specific feature added to Directus faster than the normal development timeline, reach out to us for a quote. Our parent agency will often help subsidize the cost of developing new features if they pass our 80/20 Rule and can be merged into the core codebase. Other custom/proprietary development will be built bespoke within our robust extension system.
Expedited Fixes
We triage all reported bugs based on priority and how long the fix is estimated to take. If you need a specific issue resolved sooner, reach out to us for a quote.
Frequently Asked Questions
Does Directus support Mongo/NoSQL?
Not currently. Directus has been built specifically for wrapping relational databases. While we could force Mongo to use tables, columns, and rows via Mongoose object modeling, that approach of "faking" a relational structure in a non-structured environment like Mongo doesn't make a lot of sense. We do realize many users are interested in this feature, and will continue to explore its possibility.
Why haven't you added this feature, or fixed that issue yet?
Directus is primarily a free and open-source project, maintained by a small core team and community contributors who donate their time and resources.
Our platform is feature-rich, however we strictly adhere to our 80/20 Rule to avoid a messy/bloated codebase. Directus is also quite stable, however new issues still arise, some of which may be triaged with a lower prioritization.
If you require more expeditious updates, you can contact us regarding sponsoring expedited fixes or commissioning new features. You can also submit a pull request — after all, it is open-source!
Can you give an ETA for this feature/fix?
If it is sponsored work, then yes, delivery dates are part of our statement of work agreements. Otherwise, most likely not. This is open-source software, work is prioritized internally, and all timelines are subject to change.
But this is an emergency, my very important project requires it now!
We understand, and are here to help. If you need something prioritized, you can reach out to us to discuss premium support, sponsoring expedited fixes or commissioning new features.