0c54f5a9ef
* items semi complete
* updated items page to use snippet toggler and migrated endpoint docs to use it
* updated files page to use snippet toggler and migrated REST and GraphQL endpoint docs to it
* updated activity page to use snippet toggler and migrated REST and GraphQL endpoint doc to it
* updated collections page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* updated dashboards page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated extensions page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated fields page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated flows page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated folders page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated notifications page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated operations page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated panels page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated permissions page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated presets page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated relations page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated revisions page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated roles page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Made headlines consistant with the rest of the doc pages
* Updated server page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated settings page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated shares page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated translations page to use snippet togglers and migrated REST endpoint docs to them
* Updated users page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated utilities page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated webhooks page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated authentication page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* Updated Global Parameters page to use snippet togglers where there are adjacent REST and GraphQL Examples
* Added SDK code snippets to items page and made generic variables consistant
* Added SDK code snippets to files page and made generic variables consistant
* Few lang changes for files page
* Added SDK code snippets to activity page and made generic variables consistant
* Added SDK code snippets to collections page and made generic variables consistant
* Added SDK code snippets to dashboards page and made generic variables consistant
* removed query word from query parameter objects
* Added SDK code snippets to fields page and made generic variables consistant
* SnippetToggler border
* Used dynamic border color for snippettoggler heading
* Spacing top and bottom of snippet toggler in docs
* Removed extra HRs
* Remove manual TOC in query reference
* Small code styling change in items page
* Updated users page to use snippet togglers and migrated REST and GraphQL endpoint docs to them
* dashboards fixed up property names
* Small copy update on extensions page
* Updated keys in delete mult notifications REST
* Updated keys in operations
* Update keys in panel delete many
* Update keys in permissions
* Added quotes around generic example ID strings
* Added code formatting to final example in share public info
* Format files
* Refined sidebar
* Insert newline before ending template tags
* Fixed extra closing tags, causing an error, un users ref
* Text Formatting Users
* Put GQL related notes inside toggler
* Added SDK code snippets to flows page and made generic variables consistant
* Added SDK code snippets to folder page and made generic variables consistant
* fixing whitepsace for flows and folders page
* Consistent newlines in SnippetToggler usages
* Run prettier
* Fix 'alwaysDark' definition
* Home page snippet toggler style fixes
* Fix snippet toggler lang hover color in light mode
* Introduce different code theme for light mode
* Added SDK code snippets to notifications page and made generic variables consistant
* Switch to 'material-theme-lighter'
* Format file
* Fix tip
* Fix tip in sdk ref
* Consistent spacing for custom containers
* Added SDK code snippets to operations page and made generic variables consistant
* Lint & format code blocks
* Lint & format operations
* Added SDK code snippets to panels page and made generic variables consistant
* Added SDK code snippets to permissions page and made generic variables consistant
* Added SDK code snippets to presets page and made generic variables consistant
* Added SDK code snippets to relations page and made generic variables consistant
* Added SDK code snippets to revisions page and made generic variables consistant
* Added SDK code snippets to roles page and made generic variables consistant
* Added SDK code snippets to server page and made generic variables consistant
* Added SDK code snippets to settings page and made generic variables consistant
* app_url -> directus_project_url
* Omitted auth details in delete multiple files
* Added quotes to values in roles
* Upload a file snippets
* Pluralization for upload/import files
* More files functions typos
* Added SDK code snippets to shares page (still missing createShare(s) as endpoint not functioning currently) and made generic variables consistant
* Added SDK code snippets to translations page (missing delete endponts because not working) and made generic variables consistant
* Added SDK code snippets to users page and made generic variables consistant
* Added SDK code snippets to webhooks page and made generic variables consistant
* Added SDK code snippets to utilites page (except cleaning cache, will be tested and added in later commit) and made generic variables consistant
* Added SDK code snippets to auth page (not login, refresh, and logout though due to errors)
* Added SDK code snippets for utilsExport and clearCache
* added github username be7DOTis to contributors
* Omit auth commands in updateComment
* utilsImport
* rename app_url generic value
* changed instances of updated*operation* to update*Operation*
* missed some 'updated' changse
* Added SDK Snippets to Query Parameters page
* Add section on file security
* added create(s)Shares SDK snippet to shares page
* added console.log to create snippets
* Added delete(s)Webhook SDK snippet to webhooks page
* Added SDK snippets to extensions page
* Added create/updateSingleton section to items page
* Links in files security
* Added SDK Snippets to Schema page
* Added GQL Generic examples to snippet togglers and removed snippet toggler from Login Using SSO Providers
* Added create(s)Presets SDK Snippets to presets page
* replaced fields query in generics snippets for a more generic
* replaced fields query in generics snippets for a more generic
* Use storage value only if valid choice
* Sync snippet togglers across page
* Update docs/reference/system/activity.md
* Update docs/reference/system/activity.md
* Update docs/reference/system/extensions.md
* Update docs/reference/system/revisions.md
* Update docs/reference/system/settings.md
* Update docs/reference/system/revisions.md
* Update docs/reference/system/settings.md
* Update docs/reference/system/activity.md
* Update docs/reference/system/roles.md
* Update docs/reference/system/roles.md
* Update docs/reference/system/roles.md
* Update docs/reference/system/roles.md
* Update docs/reference/system/schema.md
* Update docs/reference/system/server.md
* Update docs/reference/system/shares.md
* Replace all directus_project_url placeholders
* Revert "Sync snippet togglers across page"
This reverts commit 8b36f0d778.
* Update docs/reference/system/shares.md
* Update docs/reference/system/webhooks.md
* Clarify singleton section
* Consistent newlines between SnippetToggler templates
* Format files
* Remove console.log(result) statements from snippet
* Add examples for shares & users
Co-authored-by: Brainslug <tim@brainslug.nl>
* Fix hash GraphQL example
* Clarify update singleton section
* Add auth examples
Co-authored-by: Brainslug <tim@brainslug.nl>
* Final run on consistent newlines between SnippetToggler
* Switch to github themes
* The "Last One"
Co-authored-by: Brainslug <tim@brainslug.nl>
* The "Big One"
* Fix dead links
---------
Co-authored-by: Bevis Halsey-Perry <hi@be7.is>
Co-authored-by: Kevin Lewis <kvn@lws.io>
Co-authored-by: Pascal Jufer <pascal-jufer@bluewin.ch>
Co-authored-by: Brainslug <br41nslug@users.noreply.github.com>
Co-authored-by: rijkvanzanten <rijkvanzanten@me.com>
Co-authored-by: Brainslug <tim@brainslug.nl>
5.0 KiB
description, readTime
| description | readTime |
|---|---|
| How to get support for your Directus project. | 4 min read |
Help & Support
If you have questions while working with Directus, there are many resources to help you get up-and-running smoothly.
Troubleshooting Steps
If you're experiencing issues or think you have found a problem in Directus, be sure to follow these steps before Reporting a Bug:
- Ensure your server and database meet the minimum requirements.
- Ensure you’re on the latest version of Directus.
- Stop
CTRL+Cand restart the servernpx directus start. - Run the database migration script:
directus database migrate:latest
Note: backup your database first. - Disable any data-caching within your project.
- Test any app issues with both browser extensions and caching disabled (i.e. Incognito Mode).
- Confirm the issue is not related to your own custom code.
- Check for existing Issues (and Discussions) that match your problem.
If you're still experiencing a problem after completing the above steps, you can chat through things on our community support or report a bug.
Support Tiers
Community Support
GitHub Discussions is a great first place to reach out for help. Our community and core developers often check this platform and answer posts. It has the added benefit of being an archival resource for others developers with similar questions.
Our Discord Community is another great way to get assistance. Please keep all questions in the help channels, be considerate, and remember that you are getting free help from the community.
::: warning No Guaranteed Response Time
While the Directus Core Team plays an active and engaged role in community discussions, there is no guaranteed response time for Community Support.
:::
Basic and Premium Support
Basic and Premium Support offer direct communication with the Directus Core Team. Basic support is included on all Enterprise Projects, and Premium Support adds 24/7 response times for critical software issues only.
Cloud customers and Self-Hosted users interested in learning more about our monthly retainer agreements should contact us at support@directus.io.
Sponsored Work
Commissioned Features
If you need a specific feature added to Directus faster than the normal development timeline, reach out to us for a quote. Our parent agency will often help subsidize the cost of developing new features if they pass our 80/20 Rule (supports 80% of our user's common use cases) and can be merged into the core codebase. Other custom/proprietary development will be built bespoke within our robust extension system.
Expedited Fixes
We triage all reported bugs based on priority and how long the fix is estimated to take. If you need a specific issue resolved sooner, reach out to us for a quote.
Frequently Asked Questions
Does Directus support Mongo/NoSQL?
Not currently. Directus has been built specifically for wrapping relational databases. While we could force Mongo to use tables, columns, and rows via Mongoose object modeling, that approach of "faking" a relational structure in a non-structured environment like Mongo doesn't make a lot of sense. We do realize many users are interested in this feature, and will continue to explore its possibility.
Why haven't you added this feature, or fixed that issue yet?
Directus is an open-source project, maintained by a small core team and community contributors who have limited time and resources.
Our platform is feature-rich, however we strictly adhere to our 80/20 Rule to avoid a messy/bloated codebase. Directus is also quite stable, however new issues still arise, some of which may be triaged with a lower prioritization.
If you need, you can contact us about sponsoring expedited fixes or commissioning new features. You can also submit a pull request — after all, it is open-source!
Can you give an ETA for this feature/fix?
If it is sponsored work, then yes, delivery dates are part of our statement of work agreements. Otherwise, most likely not. This is open-source software, work is prioritized internally, and all timelines are subject to change.
But this is an emergency, my very important project requires it now!
We understand, and are here to help. If you need something prioritized, you can reach out to us to discuss premium support, sponsoring expedited fixes or commissioning new features.