---
title: Windows
description: Troubleshooting Meteor on Windows
---

<h2 id="cant-start-mongo-server">Can't start Mongo server</h2>

If your embed MongoDB is not starting when you run `meteor` and you see messages like these:

```shell script
C:\Users\user\app> meteor
=> Started proxy.
Unexpected mongo exit code 3221225781. Restarting.
Unexpected mongo exit code 3221225781. Restarting.
Unexpected mongo exit code 3221225781. Restarting.
Can't start Mongo server.
```

You [probably](https://github.com/meteor/meteor/issues/10036#issuecomment-416485306) need to install `Visual C++ Redistributable for Visual Studio`, depending on your Windows and Meteor embedded version of MongoDB the version of Visual Studio could be different. You can check the version that we are using in our Windows test environment [here](https://github.com/meteor/meteor/blob/devel/appveyor.yml#L10) 

Starting from MongoDB 4.4.4 we started to use Visual Studio 2019. 

Until MongoDB 4.2 [this](https://www.microsoft.com/en-us/download/confirmation.aspx?id=48145) was the usually the right version to be installed.

After installing `vc_redist.x64` you should be able to run Meteor and MongoDB server without problems.
