feat(service-now): added service now block (#2404)

* feat(service-now): added service now block

* fix: bun lock

* improvement: fixed @trigger.dev/sdk imports and removal of sentry blocks

* improvement: fixed @trigger.dev/sdk import

* improvement: fixed @trigger.dev/sdk import

* fix(servicenow): save accessTokenExpiresAt on initial OAuth account creation

* docs(servicenow): add ServiceNow tool documentation and icon mapping

* fixing bun lint issues

* fixing username/password fields

* fixing test file for refreshaccesstoken to support instance uri

* removing basic auth and fixing undo-redo/store.ts

* removed import set api code, changed CRUD operations to CRUD_record and added wand configuration to help users to generate JSON Arrays

---------

Co-authored-by: priyanshu.solanki <priyanshu.solanki@saviynt.com>
This commit is contained in:
Emir Karabeg
2025-12-16 21:16:09 -08:00
committed by GitHub
parent dcbeca1abe
commit b7228d57f7
25 changed files with 1691 additions and 54 deletions

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@@ -80,6 +80,7 @@
"sendgrid",
"sentry",
"serper",
"servicenow",
"sftp",
"sharepoint",
"shopify",

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---
title: ServiceNow
description: Create, read, update, delete, and bulk import ServiceNow records
---
import { BlockInfoCard } from "@/components/ui/block-info-card"
<BlockInfoCard
type="servicenow"
color="#032D42"
/>
## Usage Instructions
Integrate ServiceNow into your workflow. Can create, read, update, and delete records in any ServiceNow table (incidents, tasks, users, etc.). Supports bulk import operations for data migration and ETL.
## Tools
### `servicenow_create_record`
Create a new record in a ServiceNow table
#### Input
| Parameter | Type | Required | Description |
| --------- | ---- | -------- | ----------- |
| `instanceUrl` | string | Yes | ServiceNow instance URL \(e.g., https://instance.service-now.com\) |
| `credential` | string | No | ServiceNow OAuth credential ID |
| `tableName` | string | Yes | Table name \(e.g., incident, task, sys_user\) |
| `fields` | json | Yes | Fields to set on the record \(JSON object\) |
#### Output
| Parameter | Type | Description |
| --------- | ---- | ----------- |
| `record` | json | Created ServiceNow record with sys_id and other fields |
| `metadata` | json | Operation metadata |
### `servicenow_read_record`
Read records from a ServiceNow table
#### Input
| Parameter | Type | Required | Description |
| --------- | ---- | -------- | ----------- |
| `instanceUrl` | string | No | ServiceNow instance URL \(auto-detected from OAuth if not provided\) |
| `credential` | string | No | ServiceNow OAuth credential ID |
| `tableName` | string | Yes | Table name |
| `sysId` | string | No | Specific record sys_id |
| `number` | string | No | Record number \(e.g., INC0010001\) |
| `query` | string | No | Encoded query string \(e.g., "active=true^priority=1"\) |
| `limit` | number | No | Maximum number of records to return |
| `fields` | string | No | Comma-separated list of fields to return |
#### Output
| Parameter | Type | Description |
| --------- | ---- | ----------- |
| `records` | array | Array of ServiceNow records |
| `metadata` | json | Operation metadata |
### `servicenow_update_record`
Update an existing record in a ServiceNow table
#### Input
| Parameter | Type | Required | Description |
| --------- | ---- | -------- | ----------- |
| `instanceUrl` | string | No | ServiceNow instance URL \(auto-detected from OAuth if not provided\) |
| `credential` | string | No | ServiceNow OAuth credential ID |
| `tableName` | string | Yes | Table name |
| `sysId` | string | Yes | Record sys_id to update |
| `fields` | json | Yes | Fields to update \(JSON object\) |
#### Output
| Parameter | Type | Description |
| --------- | ---- | ----------- |
| `record` | json | Updated ServiceNow record |
| `metadata` | json | Operation metadata |
### `servicenow_delete_record`
Delete a record from a ServiceNow table
#### Input
| Parameter | Type | Required | Description |
| --------- | ---- | -------- | ----------- |
| `instanceUrl` | string | No | ServiceNow instance URL \(auto-detected from OAuth if not provided\) |
| `credential` | string | No | ServiceNow OAuth credential ID |
| `tableName` | string | Yes | Table name |
| `sysId` | string | Yes | Record sys_id to delete |
#### Output
| Parameter | Type | Description |
| --------- | ---- | ----------- |
| `success` | boolean | Whether the deletion was successful |
| `metadata` | json | Operation metadata |
## Notes
- Category: `tools`
- Type: `servicenow`