Privacy Policy
+ +Last Updated: March 10, 2025
++ This Privacy Policy describes how Sim Studio, Inc ("we", "us", or "our") collects, + uses, and discloses your information when you use our platform for building, testing, + and optimizing agentic workflows (the "Service"). +
+Information We Collect
+We collect information that you provide directly to us when you:
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- Create an account or user profile +
- Use our platform to build and deploy agent workflows +
- Contact our customer support +
- Subscribe to our newsletters or marketing communications +
- Participate in surveys, contests, or other promotional activities +
The types of information we collect may include:
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- Contact information (such as name, email address) +
- Account credentials +
- Profile information +
- Payment information (processed by our payment processors) +
- Usage data and analytics +
- Communications with us +
- Any other information you choose to provide +
+ Information Collected Automatically +
++ When you access or use our Service, we may automatically collect information about + you, including: +
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- Log information (such as IP address, browser type, pages visited) +
- Device information (such as device identifiers, operating system) +
- Usage information (such as features used, actions taken) +
- Location information (such as general location derived from IP address) +
- Cookies and similar technologies (as described in our Cookie Policy) +
How We Use Your Information
+We use the information we collect to:
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- Provide, maintain, and improve our Service +
- Process transactions and manage your account +
- Send you technical notices, updates, security alerts, and support messages +
- Respond to your comments, questions, and requests +
- Communicate with you about products, services, offers, and events +
- + Monitor and analyze trends, usage, and activities in connection with our Service + +
- + Detect, investigate, and prevent fraudulent transactions and other illegal + activities + +
- Personalize and improve your experience +
- Facilitate contests, sweepstakes, and promotions +
- + Carry out any other purpose described to you at the time the information was + collected + +
Sharing of Information
+We may share information about you as follows:
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- + With vendors, consultants, and other service providers who need access to such + information to carry out work on our behalf + +
- + In response to a request for information if we believe disclosure is in accordance + with any applicable law, regulation, or legal process + +
- + If we believe your actions are inconsistent with our user agreements or policies, or + to protect the rights, property, and safety of Sim Studio, Inc or others + +
- + In connection with, or during negotiations of, any merger, sale of company assets, + financing, or acquisition of all or a portion of our business by another company + +
- + Between and among Sim Studio, Inc and our current and future parents, affiliates, + subsidiaries, and other companies under common control and ownership + +
- With your consent or at your direction +
+ We may also share aggregated or de-identified information that cannot reasonably be + used to identify you. +
+Data Retention
++ We store the information we collect about you for as long as is necessary for the + purpose(s) for which we originally collected it. We may retain certain information for + legitimate business purposes or as required by law. +
+Security
++ We take reasonable measures to help protect information about you from loss, theft, + misuse, unauthorized access, disclosure, alteration, and destruction. +
+Your Choices
++ You have several choices regarding the information we collect and how it's used: +
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- + Account Information: You may update, correct, or delete your + account information at any time by logging into your account or contacting us. + +
- + Cookies: Most web browsers are set to accept cookies by default. + You can usually choose to set your browser to remove or reject browser cookies. + +
- + Promotional Communications: You may opt out of receiving + promotional emails from us by following the instructions in those emails. If you opt + out, we may still send you non-promotional emails, such as those about your account + or our ongoing business relations. + +
Your Rights
++ Depending on your location, you may have certain rights regarding your personal + information, such as: +
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- The right to access personal information we hold about you +
- + The right to request that we update, correct, or delete your personal information + +
- The right to object to or restrict certain processing of your data +
- The right to data portability +
- The right to withdraw consent at any time for processing based on consent +
+ To exercise these rights, please contact us using the information provided below. +
+Children's Privacy
++ Our Service is not directed to children under 16, and we do not knowingly collect + personal information from children under 16. If we learn we have collected or received + personal information from a child under 16 without verification of parental consent, + we will delete that information. +
++ Changes to this Privacy Policy +
++ We may update this Privacy Policy from time to time. If we make material changes, we + will notify you as required by applicable law. We encourage you to review the Privacy + Policy whenever you access the Service to stay informed about our information + practices. +
+Contact Us
+If you have any questions about this Privacy Policy, please contact us at:
+Sim Studio, Inc
+Email: privacy@simstudio.ai
+