sim/apps/sim/app/(landing)/privacy/page.tsx

'use client'

import Link from 'next/link'
import { LegalLayout } from '@/app/(landing)/components'

export default function PrivacyPolicy() {
  return (
    <LegalLayout title='Privacy Policy'>
      <section>
        <p className='mb-4'>Last Updated: September 10, 2025</p>
        <p>
          This Privacy Policy describes how your personal information is collected, used, and shared
          when you visit or use Sim ("the Service", "we", "us", or "our").
        </p>
        <p className='mt-4'>
          By using the Service, you agree to the collection and use of information in accordance
          with this policy. Unless otherwise defined in this Privacy Policy, terms used in this
          Privacy Policy have the same meanings as in our Terms of Service.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>Interpretation and Definitions</h2>
        <h3 className='mb-2 font-medium text-xl'>Interpretation</h3>
        <p className='mb-4'>
          Under the following conditions, the meanings of words with capitalized first letters are
          defined. The following definitions have the same meaning whether they are written in
          singular or plural form.
        </p>

        <h3 className='mb-2 font-medium text-xl'>Definitions</h3>
        <p className='mb-4'>For the purposes of this Privacy Policy:</p>
        <ul className='mb-4 list-disc space-y-2 pl-6'>
          <li>
            <strong>Account</strong> means a unique account created for You to access our Service or
            parts of our Service.
          </li>
          <li>
            <strong>Affiliate</strong> means an entity that controls, is controlled by or is under
            common control with a party, where "control" means ownership of 50% or more of the
            shares, equity interest or other securities entitled to vote for election of directors
            or other managing authority.
          </li>
          <li>
            <strong>Application</strong> means the software program provided by the Company
            downloaded by You on any electronic device.
          </li>
          <li>
            <strong>Business</strong>, for the purpose of the CCPA (California Consumer Privacy
            Act), refers to the Company as the legal entity that collects Consumers' personal
            information and determines the purposes and means of the processing of Consumers'
            personal information, or on behalf of which such information is collected and that
            alone, or jointly with others, determines the purposes and means of the processing of
            consumers' personal information, that does business in the State of California.
          </li>
          <li>
            <strong>Company</strong> (referred to as either "the Company", "We", "Us" or "Our" in
            this Agreement) refers to Sim. For the purpose of the GDPR, the Company is the Data
            Controller.
          </li>
          <li>
            <strong>Cookies</strong> are small files that are placed on Your computer, mobile device
            or any other device by a website, containing the details of Your browsing history on
            that website among its many uses.
          </li>
          <li>
            <strong>Country</strong> refers to: Quebec, Canada
          </li>
          <li>
            <strong>Data Controller</strong>, for the purposes of the GDPR (General Data Protection
            Regulation), refers to the Company as the legal person which alone or jointly with
            others determines the purposes and means of the processing of Personal Data.
          </li>
          <li>
            <strong>Device</strong> means any device that can access the Service such as a computer,
            a cellphone or a digital tablet.
          </li>
          <li>
            <strong>Do Not Track (DNT)</strong> is a concept that has been promoted by US regulatory
            authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet
            industry to develop and implement a mechanism for allowing internet users to control the
            tracking of their online activities across websites.
          </li>
          <li>
            <strong>Personal Data</strong> is any information that relates to an identified or
            identifiable individual. For the purposes for GDPR, Personal Data means any information
            relating to You such as a name, an identification number, location data, online
            identifier or to one or more factors specific to the physical, physiological, genetic,
            mental, economic, cultural or social identity. For the purposes of the CCPA, Personal
            Data means any information that identifies, relates to, describes or is capable of being
            associated with, or could reasonably be linked, directly or indirectly, with You.
          </li>
          <li>
            <strong>Sale</strong>, for the purpose of the CCPA (California Consumer Privacy Act),
            means selling, renting, releasing, disclosing, disseminating, making available,
            transferring, or otherwise communicating orally, in writing, or by electronic or other
            means, a Consumer's Personal information to another business or a third party for
            monetary or other valuable consideration.
          </li>
          <li>
            <strong>Service</strong> refers to the Application or the Website or both.
          </li>
          <li>
            <strong>Service Provider</strong> means any natural or legal person who processes the
            data on behalf of the Company. It refers to third-party companies or individuals
            employed by the Company to facilitate the Service, to provide the Service on behalf of
            the Company, to perform services related to the Service or to assist the Company in
            analyzing how the Service is used. For the purpose of the GDPR, Service Providers are
            considered Data Processors.
          </li>
          <li>
            <strong>Third-party Social Media Service</strong> refers to any website or any social
            network website through which a User can log in or create an account to use the Service.
          </li>
          <li>
            <strong>Usage Data</strong> refers to data collected automatically, either generated by
            the use of the Service or from the Service infrastructure itself (for example, the
            duration of a page visit).
          </li>
          <li>
            <strong>Website</strong> refers to Sim, accessible from sim.ai
          </li>
          <li>
            <strong>You</strong> means the individual accessing or using the Service, or the
            company, or other legal entity on behalf of which such individual is accessing or using
            the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be
            referred to as the Data Subject or as the User as you are the individual using the
            Service.
          </li>
        </ul>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>1. Information We Collect</h2>
        <h3 className='mb-2 font-medium text-xl'>Personal Information</h3>
        <p className='mb-4'>
          While using our Service, we may ask you to provide us with certain personally identifiable
          information that can be used to contact or identify you ("Personal Information").
          Personally identifiable information may include, but is not limited to:
        </p>
        <ul className='mb-4 list-disc space-y-2 pl-6'>
          <li>Email address</li>
          <li>First name and last name</li>
          <li>Phone number</li>
          <li>Address, State, Province, ZIP/Postal code, City</li>
          <li>Cookies and Usage Data</li>
        </ul>

        <h3 className='mb-2 font-medium text-xl'>Usage Data</h3>
        <p className='mb-4'>
          We may also collect information on how the Service is accessed and used ("Usage Data").
          This Usage Data may include information such as your computer's Internet Protocol address
          (e.g. IP address), browser type, browser version, the pages of our Service that you visit,
          the time and date of your visit, the time spent on those pages, unique device identifiers
          and other diagnostic data.
        </p>
        <p className='mb-4'>
          When You access the Service by or through a mobile device, We may collect certain
          information automatically, including, but not limited to, the type of mobile device You
          use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile
          operating system, the type of mobile Internet browser You use, unique device identifiers
          and other diagnostic data.
        </p>
        <p className='mb-4'>
          We may also collect information that Your browser sends whenever You visit our Service or
          when You access the Service by or through a mobile device.
        </p>

        <h3 className='mb-2 font-medium text-xl'>Tracking & Cookies Data</h3>
        <p className='mb-4'>
          We use cookies and similar tracking technologies to track the activity on our Service and
          hold certain information.
        </p>
        <p className='mb-4'>
          Cookies are files with small amount of data which may include an anonymous unique
          identifier. Cookies are sent to your browser from a website and stored on your device.
          Tracking technologies also used are beacons, tags, and scripts to collect and track
          information and to improve and analyze our Service.
        </p>
        <p>
          You can instruct your browser to refuse all cookies or to indicate when a cookie is being
          sent. However, if you do not accept cookies, you may not be able to use some portions of
          our Service.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>2. How We Use Your Information</h2>
        <p className='mb-4'>We use the collected data for various purposes:</p>
        <ul className='list-disc space-y-2 pl-6'>
          <li>To provide and maintain our Service</li>
          <li>To notify you about changes to our Service</li>
          <li>
            To allow you to participate in interactive features of our Service when you choose to do
            so
          </li>
          <li>To provide customer care and support</li>
          <li>To provide analysis or valuable information so that we can improve the Service</li>
          <li>To monitor the usage of the Service</li>
          <li>To detect, prevent and address technical issues</li>
          <li>To manage Your Account</li>
          <li>For the performance of a contract</li>
          <li>
            To contact You by email, telephone calls, SMS, or other equivalent forms of electronic
            communication
          </li>
        </ul>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>3. Transfer Of Data</h2>
        <p className='mb-4'>
          Your information, including Personal Information, may be transferred to — and maintained
          on — computers located outside of your state, province, country or other governmental
          jurisdiction where the data protection laws may differ than those from your jurisdiction.
        </p>
        <p className='mb-4'>
          If you are located outside United States and choose to provide information to us, please
          note that we transfer the data, including Personal Information, to United States and
          process it there.
        </p>
        <p>
          Your consent to this Privacy Policy followed by your submission of such information
          represents your agreement to that transfer.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>4. Disclosure Of Data</h2>

        <h3 className='mb-2 font-medium text-xl'>Business Transactions</h3>
        <p className='mb-4'>
          If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may
          be transferred. We will provide notice before Your Personal Data is transferred and
          becomes subject to a different Privacy Policy.
        </p>

        <h3 className='mb-2 font-medium text-xl'>Law Enforcement</h3>
        <p className='mb-4'>
          Under certain circumstances, the Company may be required to disclose Your Personal Data if
          required to do so by law or in response to valid requests by public authorities (e.g. a
          court or a government agency).
        </p>

        <h3 className='mb-2 font-medium text-xl'>Legal Requirements</h3>
        <p className='mb-4'>
          Sim may disclose your Personal Information in the good faith belief that such action is
          necessary to:
        </p>
        <ul className='list-disc space-y-2 pl-6'>
          <li>To comply with a legal obligation</li>
          <li>To protect and defend the rights or property of Sim</li>
          <li>To prevent or investigate possible wrongdoing in connection with the Service</li>
          <li>To protect the personal safety of users of the Service or the public</li>
          <li>To protect against legal liability</li>
        </ul>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>5. Security Of Data</h2>
        <p className='mb-4'>
          The security of your data is important to us, but remember that no method of transmission
          over the Internet, or method of electronic storage is 100% secure. While we strive to use
          commercially acceptable means to protect your Personal Information, we cannot guarantee
          its absolute security.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>6. Service Providers</h2>
        <p className='mb-4'>
          We may employ third party companies and individuals to facilitate our Service ("Service
          Providers"), to provide the Service on our behalf, to perform Service-related services or
          to assist us in analyzing how our Service is used.
        </p>
        <p>
          These third parties have access to your Personal Information only to perform these tasks
          on our behalf and are obligated not to disclose or use it for any other purpose.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>7. Analytics</h2>
        <p className='mb-4'>
          We may use third-party Service Providers to monitor and analyze the use of our Service.
        </p>
        <h3 className='mb-2 font-medium text-xl'>Google Analytics</h3>
        <p className='mb-4'>
          Google Analytics is a web analytics service offered by Google that tracks and reports
          website traffic. Google uses the data collected to track and monitor the use of our
          Service. This data is shared with other Google services. Google may use the collected data
          to contextualize and personalize the ads of its own advertising network.
        </p>
        <p className='mb-4'>
          You can opt-out of having made your activity on the Service available to Google Analytics
          by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google
          Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google
          Analytics about visits activity.
        </p>
        <p>
          For more information on the privacy practices of Google, please visit the Google Privacy &
          Terms web page:{' '}
          <Link
            href='https://policies.google.com/privacy?hl=en'
            className='text-[var(--brand-primary-hex)] underline hover:text-[var(--brand-primary-hover-hex)]'
            target='_blank'
            rel='noopener noreferrer'
          >
            https://policies.google.com/privacy
          </Link>
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>8. Behavioral Remarketing</h2>
        <p className='mb-4'>
          The Company uses remarketing services to advertise on third party websites to You after
          You visited our Service. We and Our third-party vendors use cookies to inform, optimize
          and serve ads based on Your past visits to our Service.
        </p>
        <h3 className='mb-2 font-medium text-xl'>Google Ads (AdWords)</h3>
        <p className='mb-4'>
          Google Ads remarketing service is provided by Google Inc. You can opt-out of Google
          Analytics for Display Advertising and customize the Google Display Network ads by visiting
          the Google Ads Settings page.
        </p>

        <h3 className='mb-2 font-medium text-xl'>Twitter</h3>
        <p className='mb-4'>
          Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter's
          interest-based ads by following their instructions.
        </p>

        <h3 className='mb-2 font-medium text-xl'>Facebook</h3>
        <p className='mb-4'>
          Facebook remarketing service is provided by Facebook Inc. You can learn more about
          interest-based advertising from Facebook by visiting their Privacy Policy.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>9. Payments</h2>
        <p className='mb-4'>
          We may provide paid products and/or services within the Service. In that case, we may use
          third-party services for payment processing (e.g. payment processors).
        </p>
        <p className='mb-4'>
          We will not store or collect Your payment card details. That information is provided
          directly to Our third-party payment processors whose use of Your personal information is
          governed by their Privacy Policy. These payment processors adhere to the standards set by
          PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of
          brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help
          ensure the secure handling of payment information.
        </p>
        <h3 className='mb-2 font-medium text-xl'>Payment processors we work with:</h3>
        <ul className='mb-4 list-disc space-y-2 pl-6'>
          <li>Stripe</li>
        </ul>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>10. Google Workspace APIs</h2>
        <p className='mb-4'>
          We want to explicitly affirm that any user data obtained through Google Workspace APIs is{' '}
          <strong>not</strong> used to develop, improve, or train generalized AI and/or machine
          learning models. We use data obtained through Google Workspace APIs solely for the purpose
          of providing and improving the specific functionality of our Service for which the API
          access was granted.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>
          11. Information Collected while Using Google APIs
        </h2>
        <p className='mb-4'>
          Sim's use and transfer to any other app of information received from Google APIs will
          adhere to Google API Services User Data Policy, including the Limited Use requirements.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>12. Links To Other Sites</h2>
        <p className='mb-4'>
          Our Service may contain links to other sites that are not operated by us. If you click on
          a third party link, you will be directed to that third party's site. We strongly advise
          you to review the Privacy Policy of every site you visit.
        </p>
        <p>
          We have no control over and assume no responsibility for the content, privacy policies or
          practices of any third party sites or services.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>13. Children's Privacy</h2>
        <p className='mb-4'>
          Our Service does not address anyone under the age of 18 ("Children").
        </p>
        <p className='mb-4'>
          We do not knowingly collect personally identifiable information from anyone under the age
          of 18. If you are a parent or guardian and you are aware that your Children has provided
          us with Personal Information, please contact us. If we become aware that we have collected
          Personal Information from children without verification of parental consent, we take steps
          to remove that information from our servers.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>14. Changes To This Privacy Policy</h2>
        <p className='mb-4'>
          We may update our Privacy Policy from time to time. We will notify you of any changes by
          posting the new Privacy Policy on this page.
        </p>
        <p className='mb-4'>
          We will let you know via email and/or a prominent notice on our Service, prior to the
          change becoming effective and update the "Last updated" date at the top of this Privacy
          Policy.
        </p>
        <p>
          You are advised to review this Privacy Policy periodically for any changes. Changes to
          this Privacy Policy are effective when they are posted on this page.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>
          15. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
        </h2>
        <p className='mb-4'>
          If you are a resident of the European Economic Area (EEA), you have certain data
          protection rights. Sim aims to take reasonable steps to allow you to correct, amend,
          delete, or limit the use of your Personal Information.
        </p>
        <p className='mb-4'>
          If you wish to be informed what Personal Information we hold about you and if you want it
          to be removed from our systems, please contact us.
        </p>
        <p className='mb-4'>
          In certain circumstances, you have the following data protection rights:
        </p>
        <ul className='mb-4 list-disc space-y-2 pl-6'>
          <li>The right to access, update or to delete the information we have on you.</li>
          <li>
            The right of rectification. You have the right to have your information rectified if
            that information is inaccurate or incomplete.
          </li>
          <li>
            The right to object. You have the right to object to our processing of your Personal
            Information.
          </li>
          <li>
            The right of restriction. You have the right to request that we restrict the processing
            of your personal information.
          </li>
          <li>
            The right to data portability. You have the right to be provided with a copy of the
            information we have on you in a structured, machine-readable and commonly used format.
          </li>
          <li>
            The right to withdraw consent. You also have the right to withdraw your consent at any
            time where Sim relied on your consent to process your personal information.
          </li>
        </ul>
        <p className='mb-4'>
          Please note that we may ask you to verify your identity before responding to such
          requests.
        </p>
        <p className='mb-4 border-[var(--brand-primary-hex)] border-l-4 bg-[var(--brand-primary-hex)]/10 p-3'>
          You have the right to complain to a Data Protection Authority about our collection and use
          of your Personal Information. For more information, please contact your local data
          protection authority in the European Economic Area (EEA).
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>16. California Privacy Rights</h2>
        <p className='mb-4'>
          California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits
          our users who are California residents to request and obtain from us, once a year and free
          of charge, information about categories of personal information (if any) we disclosed to
          third parties for direct marketing purposes and the names and addresses of all third
          parties with which we shared personal information in the immediately preceding calendar
          year.
        </p>
        <p>
          If you are a California resident and would like to make such a request, please submit your
          request in writing to us using the contact information provided below.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>17. Vulnerability Disclosure Policy</h2>

        <h3 className='mb-2 font-medium text-xl'>Introduction</h3>
        <p className='mb-4'>
          Sim is dedicated to preserving data security by preventing unauthorized disclosure of
          information. This policy was created to provide security researchers with instructions for
          conducting vulnerability discovery activities and to provide information on how to report
          vulnerabilities that have been discovered. This policy explains which systems and sorts of
          activity are covered, how to send vulnerability reports, and how long we require you to
          wait before publicly reporting vulnerabilities identified.
        </p>

        <h3 className='mb-2 font-medium text-xl'>Guidelines</h3>
        <p className='mb-4'>We request that you:</p>
        <ul className='mb-4 list-disc space-y-2 pl-6'>
          <li>
            Notify us as soon as possible after you discover a real or potential security issue.
          </li>
          <li>
            Provide us a reasonable amount of time to resolve the issue before you disclose it
            publicly.
          </li>
          <li>
            Make every effort to avoid privacy violations, degradation of user experience,
            disruption to production systems, and destruction or manipulation of data.
          </li>
          <li>
            Only use exploits to the extent necessary to confirm a vulnerability's presence. Do not
            use an exploit to compromise or obtain data, establish command line access and/or
            persistence, or use the exploit to "pivot" to other systems.
          </li>
          <li>
            Once you've established that a vulnerability exists or encounter any sensitive data
            (including personal data, financial information, or proprietary information or trade
            secrets of any party), you must stop your test, notify us immediately, and keep the data
            strictly confidential.
          </li>
          <li>Do not submit a high volume of low-quality reports.</li>
        </ul>

        <h3 className='mb-2 font-medium text-xl'>Authorization</h3>
        <p className='mb-4'>
          Security research carried out in conformity with this policy is deemed permissible. We'll
          work with you to swiftly understand and fix the problem, and Sim will not suggest or
          pursue legal action in connection with your study.
        </p>

        <h3 className='mb-2 font-medium text-xl'>Scope</h3>
        <p className='mb-4'>This policy applies to the following systems and services:</p>
        <ul className='mb-4 list-disc space-y-2 pl-6'>
          <li>sim.ai website</li>
          <li>Sim web application</li>
          <li>Sim API services</li>
        </ul>
        <p className='mb-4'>
          Any service that isn't explicitly specified above, such as related services, is out of
          scope and isn't allowed to be tested. Vulnerabilities discovered in third-party solutions
          Sim interacts with are not covered by this policy and should be reported directly to the
          solution vendor in accordance with their disclosure policy (if any). Before beginning your
          inquiry, email us at{' '}
          <Link
            href='mailto:security@sim.ai'
            className='text-[var(--brand-primary-hex)] underline hover:text-[var(--brand-primary-hover-hex)]'
          >
            security@sim.ai
          </Link>{' '}
          if you're unsure whether a system or endpoint is in scope.
        </p>

        <h3 className='mb-2 font-medium text-xl'>Types of testing</h3>
        <p className='mb-4'>The following test types are not authorized:</p>
        <ul className='mb-4 list-disc space-y-2 pl-6'>
          <li>Network denial of service (DoS or DDoS) tests</li>
          <li>
            Physical testing (e.g., office access, open doors, tailgating), social engineering
            (e.g., phishing, vishing), or any other non-technical vulnerability testing
          </li>
        </ul>

        <h3 className='mb-2 font-medium text-xl'>Reporting a vulnerability</h3>
        <p className='mb-4'>
          To report any security flaws, send an email to{' '}
          <Link
            href='mailto:security@sim.ai'
            className='text-[var(--brand-primary-hex)] underline hover:text-[var(--brand-primary-hover-hex)]'
          >
            security@sim.ai
          </Link>
          . The next business day, we'll acknowledge receipt of your vulnerability report and keep
          you updated on our progress. Reports can be anonymously submitted.
        </p>

        <h3 className='mb-2 font-medium text-xl'>Desirable information</h3>
        <p className='mb-4'>
          In order to process and react to a vulnerability report, we recommend to include the
          following information:
        </p>
        <ul className='mb-4 list-disc space-y-2 pl-6'>
          <li>Vulnerability description</li>
          <li>Place of discovery</li>
          <li>Potential Impact</li>
          <li>
            Steps required to reproduce a vulnerability (include scripts and screenshots if
            possible)
          </li>
        </ul>
        <p className='mb-4'>If possible, please provide your report in English.</p>

        <h3 className='mb-2 font-medium text-xl'>Our commitment</h3>
        <p className='mb-4'>
          If you choose to give your contact information, we promise to communicate with you in a
          transparent and timely manner. We will acknowledge receipt of your report within three
          business days. We will keep you informed on vulnerability confirmation and remedy to the
          best of our capabilities. We welcome a discussion of concerns and are willing to engage in
          a discourse.
        </p>
      </section>

      <section>
        <h2 className='mb-4 font-semibold text-2xl'>18. Contact Us</h2>
        <p>
          If you have any questions about this Privacy Policy, please contact us at:{' '}
          <Link
            href='mailto:privacy@sim.ai'
            className='text-[var(--brand-primary-hex)] underline hover:text-[var(--brand-primary-hover-hex)]'
          >
            privacy@sim.ai
          </Link>
        </p>
      </section>
    </LegalLayout>
  )
}