fix: include real errors in event detail, handle None payload explicitly, extract monitoring helper, add integration test

Co-authored-by: openhands <openhands@all-hands.dev>

.agents/skills/upcoming-release/SKILL.md

@@ -0,0 +1,37 @@
+---
+name: upcoming-release
+description: This skill should be used when the user asks to "generate release notes", "list upcoming release PRs", "summarize upcoming release", "/upcoming-release", or needs to know what changes are part of an upcoming release.
+---
+
+# Upcoming Release Summary
+
+Generate a concise summary of PRs included in the upcoming release.
+
+## Prerequisites
+
+Two commit SHAs are required:
+- **First SHA**: The older commit (current release)
+- **Second SHA**: The newer commit (what's being released)
+
+If the user does not provide both SHAs, ask for them before proceeding.
+
+## Workflow
+
+1. Run the script from the repository root with the `--json` flag:
+   ```bash
+   .github/scripts/find_prs_between_commits.py <older-sha> <newer-sha> --json
+   ```
+
+2. Filter out PRs that are:
+   - Chores
+   - Dependency updates
+   - Adding logs
+   - Refactors
+
+3. Categorize the remaining PRs:
+   - **Features** - New functionality
+   - **Bug fixes** - Corrections to existing behavior
+   - **Security/CVE fixes** - Security-related changes
+   - **Other** - Everything else
+
+4. Format the output with PRs listed under their category, including the PR number and a brief description.

.agents/skills/update-sdk/SKILL.md

@@ -0,0 +1,123 @@
+---
+name: update-sdk
+description: This skill should be used when the user asks to "update SDK", "bump SDK version", "pin SDK to a commit", "test unreleased SDK", "update agent-server image", "bump the version", "prepare a release", "what files change for a release", or needs to know how SDK packages are managed in the OpenHands repository. For detailed reference material, see references/docker-image-locations.md and references/sdk-pinning-examples.md in this skill directory.
+---
+
+# Update SDK
+
+Bump SDK packages (`openhands-sdk`, `openhands-agent-server`, `openhands-tools`), pin them to unreleased commits for testing, and cut an OpenHands release.
+
+## Quick Summary — How Many Files Change?
+
+| Activity | Manual edits | Auto-regenerated | Total |
+|----------|:------------:|:----------------:|:-----:|
+| **SDK bump** (released PyPI version) | 2 | 3 | **5** |
+| **SDK pin** (unreleased git commit) | 3 | 3 | **6** |
+| **Release commit** (version bump) | 3 | 0 | **3** |
+
+The 3 auto-regenerated files are always: `poetry.lock`, `uv.lock`, `enterprise/poetry.lock`.
+
+## SDK Package Bump — 2 Files + 3 Lock Files
+
+Land as a separate PR before the release. Examples: `929dcc3` (SDK 1.11.5), `cd235cc` (SDK 1.11.4).
+
+| File | What to change |
+|------|----------------|
+| `pyproject.toml` | `openhands-sdk`, `openhands-agent-server`, `openhands-tools` in **two** sections: the `dependencies` array (PEP 508) **and** `[tool.poetry.dependencies]` |
+| `openhands/app_server/sandbox/sandbox_spec_service.py` | `AGENT_SERVER_IMAGE` constant — set to `ghcr.io/openhands/agent-server:<version>-python` |
+
+Then regenerate lock files:
+```bash
+poetry lock && uv lock && cd enterprise && poetry lock && cd ..
+```
+
+## Docker Image Locations — All Hardcoded References
+
+For the complete inventory of every file containing a hardcoded Docker image tag or repository, see `references/docker-image-locations.md`. Key files that must stay in sync during an SDK bump:
+
+| File | Image reference | Updated during SDK bump? |
+|------|----------------|:------------------------:|
+| `openhands/app_server/sandbox/sandbox_spec_service.py` | `AGENT_SERVER_IMAGE = 'ghcr.io/openhands/agent-server:<tag>-python'` | ✅ Yes |
+| `docker-compose.yml` | `AGENT_SERVER_IMAGE_TAG` default | ✅ Should be |
+| `containers/dev/compose.yml` | `AGENT_SERVER_IMAGE_REPOSITORY` + `_TAG` defaults | ✅ Should be |
+
+> **CI enforcement:** `.github/workflows/check-version-consistency.yml` validates version consistency and compose file image references on every PR and push to main.
+
+### ⚠️ Docker Image Tag Gotcha (merge-commit SHA)
+
+The SDK CI in `software-agent-sdk` repo tags Docker images with the **GitHub Actions merge-commit SHA**, NOT the PR head-commit SHA. When pinning to an SDK PR branch:
+
+1. Check the SDK PR description for the actual image tag (look for the `AGENT_SERVER_IMAGES` section)
+2. Or query the CI logs: the "Consolidate Build Information" job prints `"short_sha": "<tag>"`
+3. The merge-commit SHA differs from the head SHA shown in the PR
+
+For released SDK versions, images use a version tag (e.g., `1.12.0-python`) — no merge-commit ambiguity.
+
+## Cutting a Release — 3 Files
+
+A release commit updates the version string across 3 files. Gold-standard examples: 1.3.0 (`d063c8c`), 1.4.0 (`495f48b`).
+
+| File | What to change |
+|------|----------------|
+| `pyproject.toml` | `version = "X.Y.Z"` under `[tool.poetry]` |
+| `frontend/package.json` | `"version": "X.Y.Z"` |
+| `frontend/package-lock.json` | `"version": "X.Y.Z"` in **two** places (root object and `packages[""]`) |
+
+> **Note:** `openhands/version.py` reads the version from `pyproject.toml` at runtime — no manual edit needed there.
+
+### Compose Files (2 files)
+
+Both compose files should use `ghcr.io/openhands/agent-server` with the current SDK version tag.
+
+| File | What to verify |
+|------|----------------|
+| `docker-compose.yml` | `AGENT_SERVER_IMAGE_REPOSITORY` defaults to agent-server, `AGENT_SERVER_IMAGE_TAG` is current |
+| `containers/dev/compose.yml` | Same — must use agent-server, not runtime |
+
+### Release Workflow
+
+#### Step 1: Verify the SDK bump has landed
+
+```bash
+grep -n "openhands-sdk\|openhands-agent-server\|openhands-tools" pyproject.toml
+grep -n "AGENT_SERVER_IMAGE" openhands/app_server/sandbox/sandbox_spec_service.py
+grep "AGENT_SERVER_IMAGE_TAG" docker-compose.yml containers/dev/compose.yml
+```
+
+#### Step 2: Bump version numbers
+
+```bash
+# Edit pyproject.toml, frontend/package.json, frontend/package-lock.json
+git add pyproject.toml frontend/package.json frontend/package-lock.json
+git commit -m "Release X.Y.Z"
+git tag X.Y.Z
+```
+
+Create a `saas-rel-X.Y.Z` branch from the tagged commit for the SaaS deployment pipeline.
+
+#### Step 3: CI builds Docker images automatically
+
+The `ghcr-build.yml` workflow triggers on tag pushes and produces:
+- `ghcr.io/openhands/openhands:X.Y.Z`, `X.Y`, `X`, `latest`
+- `ghcr.io/openhands/runtime:X.Y.Z-nikolaik`, `X.Y-nikolaik`
+
+The tagging logic lives in `containers/build.sh` — when `GITHUB_REF_NAME` matches a semver pattern (`^[0-9]+\.[0-9]+\.[0-9]+$`), it auto-generates major, major.minor, and `latest` tags.
+
+## Development: Pin SDK to an Unreleased Commit
+
+For detailed examples of all pinning formats (commit, branch, uv-only), see `references/sdk-pinning-examples.md`.
+
+### Files to change (3 manual + 3 lock files)
+
+| File | What to change |
+|------|----------------|
+| `pyproject.toml` | Pin all 3 SDK packages in **both** `dependencies` and `[tool.poetry.dependencies]` |
+| `openhands/app_server/sandbox/sandbox_spec_service.py` | `AGENT_SERVER_IMAGE` — use the merge-commit SHA tag, NOT the head-commit SHA |
+| `docker-compose.yml` | `AGENT_SERVER_IMAGE_TAG` default (for local development) |
+| `poetry.lock` | Auto-regenerated via `poetry lock` |
+| `uv.lock` | Auto-regenerated via `uv lock` |
+| `enterprise/poetry.lock` | Auto-regenerated via `cd enterprise && poetry lock` |
+
+### CI guard
+
+The `check-package-versions.yml` workflow blocks merging to `main` if `[tool.poetry.dependencies]` contains any `rev` fields. This ensures unreleased SDK pins do not accidentally ship in a release.

.agents/skills/update-sdk/references/docker-image-locations.md

@@ -0,0 +1,84 @@
+# Docker Image Locations — Complete Inventory
+
+Every file in the OpenHands repository containing a hardcoded Docker image tag, repository, or version-pinned image reference. Organized by update cadence.
+
+## Updated During SDK Bump (must change)
+
+These files contain image tags that **must** be updated whenever the SDK version or pinned commit changes.
+
+### `openhands/app_server/sandbox/sandbox_spec_service.py`
+- **Line:** `AGENT_SERVER_IMAGE = 'ghcr.io/openhands/agent-server:<tag>-python'`
+- **Format:** `<sdk-version>-python` for releases (e.g., `1.12.0-python`), `<7-char-commit-hash>-python` for dev pins
+- **Source of truth** for which agent-server image the app server pulls at runtime
+- **⚠️ Gotcha:** When pinning to an SDK PR, the image tag is the **merge-commit SHA** from GitHub Actions, not the PR head-commit SHA. Check the SDK PR description or CI logs for the correct tag.
+
+### `docker-compose.yml`
+- **Lines:**
+  ```yaml
+  - AGENT_SERVER_IMAGE_REPOSITORY=${AGENT_SERVER_IMAGE_REPOSITORY:-ghcr.io/openhands/agent-server}
+  - AGENT_SERVER_IMAGE_TAG=${AGENT_SERVER_IMAGE_TAG:-<tag>-python}
+  ```
+- Used by `docker compose up` for local development
+
+### `containers/dev/compose.yml`
+- **Lines:**
+  ```yaml
+  - AGENT_SERVER_IMAGE_REPOSITORY=${AGENT_SERVER_IMAGE_REPOSITORY:-ghcr.io/openhands/agent-server}
+  - AGENT_SERVER_IMAGE_TAG=${AGENT_SERVER_IMAGE_TAG:-<tag>-python}
+  ```
+- Used by the dev container setup
+- **Known issue:** On main as of 1.4.0, this file still points to `ghcr.io/openhands/runtime` instead of `agent-server`, and the tag is `1.2-nikolaik` (stale from the V0 era). The `check-version-consistency.yml` CI workflow catches this.
+
+## Updated During Release Commit (version string only)
+
+### `pyproject.toml`
+- **Line:** `version = "X.Y.Z"` under `[tool.poetry]`
+- The Python version is derived from this at runtime via `openhands/version.py`
+
+### `frontend/package.json`
+- **Line:** `"version": "X.Y.Z"`
+
+### `frontend/package-lock.json`
+- **Two places:** root `"version": "X.Y.Z"` and `packages[""].version`
+
+## Dynamic References (auto-derived, no manual update)
+
+### `openhands/version.py`
+- Reads version from `pyproject.toml` at runtime → `openhands.__version__`
+
+### `openhands/resolver/issue_resolver.py`
+- Builds `ghcr.io/openhands/runtime:{openhands.__version__}-nikolaik` dynamically
+
+### `openhands/runtime/utils/runtime_build.py`
+- Base repo URL `ghcr.io/openhands/runtime` is a constant; version comes from elsewhere
+
+### `.github/scripts/update_pr_description.sh`
+- Uses `${SHORT_SHA}` variable at CI runtime, not hardcoded
+
+### `enterprise/Dockerfile`
+- `ARG BASE="ghcr.io/openhands/openhands"` — base image, version supplied at build time
+
+## V0 Legacy Files (separate update cadence)
+
+These reference the V0 runtime image (`ghcr.io/openhands/runtime:X.Y-nikolaik`) for local Docker/Kubernetes paths. They are **not** updated as part of a V1 release but may be updated independently.
+
+### `Development.md`
+- `export SANDBOX_RUNTIME_CONTAINER_IMAGE=ghcr.io/openhands/runtime:X.Y-nikolaik`
+
+### `openhands/runtime/impl/kubernetes/README.md`
+- `runtime_container_image = "docker.openhands.dev/openhands/runtime:X.Y-nikolaik"`
+
+### `enterprise/enterprise_local/README.md`
+- Uses `ghcr.io/openhands/runtime:main-nikolaik` (points to `main`, not versioned)
+
+### `third_party/runtime/impl/daytona/README.md`
+- Uses `${OPENHANDS_VERSION}` variable, not hardcoded
+
+## Image Registries
+
+| Registry | Usage |
+|----------|-------|
+| `ghcr.io/openhands/agent-server` | V1 agent-server (sandbox) — built by SDK repo CI |
+| `ghcr.io/openhands/openhands` | Main app image — built by `ghcr-build.yml` |
+| `ghcr.io/openhands/runtime` | V0 runtime sandbox — built by `ghcr-build.yml` |
+| `docker.openhands.dev/openhands/*` | Mirror/CDN for the above images |

.agents/skills/update-sdk/references/sdk-pinning-examples.md

@@ -0,0 +1,103 @@
+# SDK Pinning Examples
+
+Examples from real commits showing how to pin SDK packages to unreleased commits, branches, or released versions.
+
+## Pin to a Specific Commit
+
+Example from commit `169fb76` (pinning all 3 packages to SDK commit `100e9af`):
+
+### `dependencies` array (PEP 508 format)
+
+```toml
+"openhands-agent-server @ git+https://github.com/OpenHands/software-agent-sdk.git@100e9af#subdirectory=openhands-agent-server",
+"openhands-sdk @ git+https://github.com/OpenHands/software-agent-sdk.git@100e9af#subdirectory=openhands-sdk",
+"openhands-tools @ git+https://github.com/OpenHands/software-agent-sdk.git@100e9af#subdirectory=openhands-tools",
+```
+
+### `[tool.poetry.dependencies]` (Poetry format)
+
+```toml
+openhands-sdk = { git = "https://github.com/OpenHands/software-agent-sdk.git", rev = "100e9af", subdirectory = "openhands-sdk" }
+openhands-agent-server = { git = "https://github.com/OpenHands/software-agent-sdk.git", rev = "100e9af", subdirectory = "openhands-agent-server" }
+openhands-tools = { git = "https://github.com/OpenHands/software-agent-sdk.git", rev = "100e9af", subdirectory = "openhands-tools" }
+```
+
+### `openhands/app_server/sandbox/sandbox_spec_service.py`
+
+```python
+AGENT_SERVER_IMAGE = 'ghcr.io/openhands/agent-server:<merge-commit-sha>-python'
+```
+
+**⚠️ Important:** The image tag is the **merge-commit SHA** from the SDK CI, not the commit hash used in `pyproject.toml`. Look up the correct tag from the SDK PR description or CI logs.
+
+## Pin to a Branch
+
+Example from commit `430ee1c` (pinning to branch `openhands/issue-2228-sdk-settings-schema`):
+
+### `[tool.poetry.dependencies]`
+
+```toml
+openhands-sdk = { git = "https://github.com/OpenHands/software-agent-sdk.git", branch = "openhands/issue-2228-sdk-settings-schema", subdirectory = "openhands-sdk" }
+openhands-agent-server = { git = "https://github.com/OpenHands/software-agent-sdk.git", branch = "openhands/issue-2228-sdk-settings-schema", subdirectory = "openhands-agent-server" }
+openhands-tools = { git = "https://github.com/OpenHands/software-agent-sdk.git", branch = "openhands/issue-2228-sdk-settings-schema", subdirectory = "openhands-tools" }
+```
+
+## Using `[tool.uv.sources]` Override
+
+When only `uv` needs the override (keep PyPI versions in the main arrays), add a `[tool.uv.sources]` section. Example from commit `1daca49`:
+
+```toml
+[tool.uv.sources]
+openhands-sdk = { git = "https://github.com/OpenHands/software-agent-sdk.git", subdirectory = "openhands-sdk", rev = "4170cca" }
+openhands-agent-server = { git = "https://github.com/OpenHands/software-agent-sdk.git", subdirectory = "openhands-agent-server", rev = "4170cca" }
+openhands-tools = { git = "https://github.com/OpenHands/software-agent-sdk.git", subdirectory = "openhands-tools", rev = "4170cca" }
+```
+
+## Released PyPI Version (standard release)
+
+Example from commit `929dcc3` (SDK 1.11.5):
+
+### `dependencies` array
+
+```toml
+"openhands-agent-server==1.11.5",
+"openhands-sdk==1.11.5",
+"openhands-tools==1.11.5",
+```
+
+### `[tool.poetry.dependencies]`
+
+```toml
+openhands-sdk = "1.11.5"
+openhands-agent-server = "1.11.5"
+openhands-tools = "1.11.5"
+```
+
+### `openhands/app_server/sandbox/sandbox_spec_service.py`
+
+For released versions, the image tag uses the version number:
+
+```python
+AGENT_SERVER_IMAGE = 'ghcr.io/openhands/agent-server:1.11.5-python'
+```
+
+However, **some releases use a commit-hash tag** even for the released version. Check which tag format exists on GHCR. Example from `929dcc3`:
+
+```python
+AGENT_SERVER_IMAGE = 'ghcr.io/openhands/agent-server:010e847-python'
+```
+
+## Regenerate Lock Files
+
+After any change to `pyproject.toml`, always regenerate:
+
+```bash
+poetry lock
+uv lock
+cd enterprise && poetry lock && cd ..
+```
+
+## CI Guards
+
+- **`check-package-versions.yml`**: Blocks merge to `main` if `[tool.poetry.dependencies]` contains `rev` fields (prevents shipping unreleased SDK pins)
+- **`check-version-consistency.yml`**: Validates version strings match across `pyproject.toml`, `package.json`, `package-lock.json`, and verifies compose files use `agent-server` images

.github/ISSUE_TEMPLATE/bug_template.yml

@@ -5,52 +5,113 @@ labels: ['bug']
 body:
   - type: markdown
     attributes:
-      value: Thank you for taking the time to fill out this bug report. Please provide as much information as possible
-       to help us understand and address the issue effectively.
+      value: |
+        ## Thank you for reporting a bug! 🐛
+
+        **Please fill out all required fields.** Issues missing critical information (version, installation method, reproduction steps, etc.) will be delayed or closed until complete details are provided.
+
+        Clear, detailed reports help us resolve issues faster.
 
   - type: checkboxes
     attributes:
-      label: Is there an existing issue for the same bug? (If one exists, thumbs up or comment on the issue instead).
-      description: Please check if an issue already exists for the bug you encountered.
+      label: Is there an existing issue for the same bug?
+      description: Please search existing issues before creating a new one. If found, react or comment to the duplicate issue instead of making a new one.
       options:
-      - label: I have checked the existing issues.
+      - label: I have searched existing issues and this is not a duplicate.
         required: true
 
   - type: textarea
     id: bug-description
     attributes:
-      label: Describe the bug and reproduction steps
-      description: Provide a description of the issue along with any reproduction steps.
+      label: Bug Description
+      description: Clearly describe what went wrong. Be specific and concise.
+      placeholder: Example - "When I run a Python task, OpenHands crashes after 30 seconds with a connection timeout error."
     validations:
       required: true
 
+  - type: textarea
+    id: expected-behavior
+    attributes:
+      label: Expected Behavior
+      description: What did you expect to happen?
+      placeholder: Example - "OpenHands should execute the Python script and return results."
+    validations:
+      required: false
+
+  - type: textarea
+    id: actual-behavior
+    attributes:
+      label: Actual Behavior
+      description: What actually happened?
+      placeholder: Example - "Connection timed out after 30 seconds, task failed with error code 500."
+    validations:
+      required: false
+
+  - type: textarea
+    id: reproduction-steps
+    attributes:
+      label: Steps to Reproduce
+      description: Provide clear, step-by-step instructions to reproduce the bug.
+      placeholder: |
+        1. Install OpenHands using Docker
+        2. Configure with Claude 3.5 Sonnet
+        3. Run command: `openhands run "write a python script"`
+        4. Wait 30 seconds
+        5. Error appears
+    validations:
+      required: false
+
   - type: dropdown
     id: installation
     attributes:
-      label: OpenHands Installation
+      label: OpenHands Installation Method
       description: How are you running OpenHands?
       options:
-        - Docker command in README
-        - GitHub resolver
+        - CLI (uv tool install)
+        - CLI (executable binary)
+        - CLI (Docker)
+        - Local GUI (Docker web interface)
+        - OpenHands Cloud (app.all-hands.dev)
+        - SDK (Python library)
         - Development workflow
-        - CLI
-        - app.all-hands.dev
         - Other
       default: 0
+    validations:
+      required: false
+
+  - type: input
+    id: installation-other
+    attributes:
+      label: If you selected "Other", please specify
+      description: Describe your installation method
+      placeholder: ex. Custom Kubernetes deployment, pip install from source, etc.
 
   - type: input
     id: openhands-version
     attributes:
       label: OpenHands Version
-      description: What version of OpenHands are you using?
-      placeholder: ex. 0.9.8, main, etc.
+      description: What version are you using? Find this in settings or by running `openhands --version`
+      placeholder: ex. 0.9.8, main, commit hash, etc.
+    validations:
+      required: false
+
+  - type: checkboxes
+    id: version-confirmation
+    attributes:
+      label: Version Confirmation
+      description: Bugs on older versions may already be fixed. Please upgrade before submitting.
+      options:
+        - label: "I have confirmed this bug exists on the LATEST version of OpenHands"
+          required: false
 
   - type: input
     id: model-name
     attributes:
       label: Model Name
-      description: What model are you using?
-      placeholder: ex. gpt-4o, claude-3-5-sonnet, openrouter/deepseek-r1, etc.
+      description: Which LLM model are you using?
+      placeholder: ex. gpt-4o, claude-3-5-sonnet-20241022, openrouter/deepseek-r1, etc.
+    validations:
+      required: false
 
   - type: dropdown
     id: os
@@ -60,12 +121,46 @@ body:
         - MacOS
         - Linux
         - WSL on Windows
+        - Windows (Docker Desktop)
+        - Other
+    validations:
+      required: false
+
+  - type: input
+    id: browser
+    attributes:
+      label: Browser (if using web UI)
+      description: |
+        If applicable, which browser and version?
+
+      placeholder: ex. Chrome 131, Firefox 133, Safari 17.2
+
+  - type: textarea
+    id: logs
+    attributes:
+      label: Logs and Error Messages
+      description: |
+        **Paste relevant logs, error messages, or stack traces.** Use code blocks (```) for formatting.
+
+        LLM logs are in `logs/llm/default/`. Include timestamps if errors occurred at a specific time.
+      placeholder: |
+        ```
+        Paste error logs here
+        ```
 
   - type: textarea
     id: additional-context
     attributes:
-      label: Logs, Errors, Screenshots, and Additional Context
-      description: Please provide any additional information you think might help. If you want to share the chat history
-        you can click the thumbs-down (👎) button above the input field and you will get a shareable link
-        (you can also click thumbs up when things are going well of course!). LLM logs will be stored in the
-        `logs/llm/default` folder. Please add any additional context about the problem here.
+      label: Screenshots and Additional Context
+      description: |
+        Add screenshots, videos, runtime environment, or other context that helps explain the issue.
+
+        💡 **Share conversation history:** In the OpenHands chat UI, click the 👎 or 👍 button (above the message input) to generate a shareable link to your conversation.
+
+      placeholder: Drag and drop screenshots here, paste links, or add additional context.
+
+  - type: markdown
+    attributes:
+      value: |
+        ---
+        **Note:** Issues with incomplete information may be closed or deprioritized. Maintainers and community members have limited bandwidth and prioritize well-documented bugs that are easier to reproduce and fix. Thank you for your understanding!

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,2 @@
+# disable blank issue creation
+blank_issues_enabled: false

.github/ISSUE_TEMPLATE/feature_request.md

@@ -1,17 +0,0 @@
----
-name: Feature Request or Enhancement
-about: Suggest an idea for an OpenHands feature or enhancement
-title: ''
-labels: 'enhancement'
-assignees: ''
-
----
-
-**What problem or use case are you trying to solve?**
-
-**Describe the UX or technical implementation you have in mind**
-
-**Additional context**
-
-
-### If you find this feature request or enhancement useful, make sure to add a 👍 to the issue

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -0,0 +1,105 @@
+name: Feature Request or Enhancement
+description: Suggest a new feature or improvement for OpenHands
+title: '[Feature]: '
+labels: ['enhancement']
+body:
+  - type: markdown
+    attributes:
+      value: |
+        ## Thank you for suggesting a feature! 💡
+
+        **Please provide detailed information.** Vague or low-effort requests may be closed. Well-documented feature requests with strong community support are more likely to be added to the roadmap.
+
+  - type: checkboxes
+    attributes:
+      label: Is there an existing feature request for this?
+      description: Please search existing issues and feature requests before creating a new one. If found, react or comment to the duplicate issue instead of making a new one.
+      options:
+      - label: I have searched existing issues and feature requests, and this is not a duplicate.
+        required: true
+
+  - type: textarea
+    id: problem-statement
+    attributes:
+      label: Problem or Use Case
+      description: What problem are you trying to solve? What use case would this feature enable?
+      placeholder: |
+        Example - "As a developer working on large codebases, I need to search across multiple files simultaneously. Currently, I have to search file-by-file which is time-consuming and inefficient."
+    validations:
+      required: true
+
+  - type: textarea
+    id: proposed-solution
+    attributes:
+      label: Proposed Solution
+      description: Describe your ideal solution. What should this feature do? How should it work?
+      placeholder: |
+        Example - "Add a global search feature that allows searching across all files in the workspace. Results should show file name, line number, and context around matches. Include regex support and filtering options."
+    validations:
+      required: true
+
+  - type: textarea
+    id: alternatives
+    attributes:
+      label: Alternatives Considered
+      description: Have you considered any alternative solutions or workarounds? What are their limitations?
+      placeholder: Example - "I tried using grep in the terminal, but it's not integrated with the UI and doesn't provide click-to-navigate functionality."
+
+  - type: dropdown
+    id: priority
+    attributes:
+      label: Priority / Severity
+      description: How important is this feature to your workflow?
+      options:
+        - "Critical - Blocking my work, no workaround available"
+        - "High - Significant impact on productivity"
+        - "Medium - Would improve experience"
+        - "Low - Nice to have"
+      default: 2
+    validations:
+      required: true
+
+  - type: dropdown
+    id: scope
+    attributes:
+      label: Estimated Scope
+      description: To the best of your knowledge, how complex do you think this feature would be to implement?
+      options:
+        - "Small - UI tweak, config option, or minor change"
+        - "Medium - New feature with moderate complexity"
+        - "Large - Significant feature requiring architecture changes"
+        - "Unknown - Not sure about the technical complexity"
+      default: 3
+
+  - type: dropdown
+    id: feature-area
+    attributes:
+      label: Feature Area
+      description: Which part of OpenHands does this feature relate to? If you select "Other", please specify the area in the Additional Context section below.
+      options:
+        - "Agent / AI behavior"
+        - "User Interface / UX"
+        - "CLI / Command-line interface"
+        - "File system / Workspace management"
+        - "Configuration / Settings"
+        - "Integrations (GitHub, GitLab, etc.)"
+        - "Performance / Optimization"
+        - "Documentation"
+        - "Other"
+    validations:
+      required: true
+
+  - type: textarea
+    id: technical-details
+    attributes:
+      label: Technical Implementation Ideas (Optional)
+      description: If you have technical expertise, share implementation ideas, API suggestions, or relevant technical details.
+      placeholder: |
+        Example - "Could use ripgrep library for fast search. Expose results via /api/search endpoint. Frontend can use virtualized list for rendering large result sets."
+
+  - type: textarea
+    id: additional-context
+    attributes:
+      label: Additional Context
+      description: Add any other context, screenshots, mockups, or examples that help illustrate this feature request.
+      placeholder: Drag and drop screenshots, mockups, or links here.

.github/pull_request_template.md

@@ -1,4 +1,4 @@
-<!-- Ideally you should open a PR when it is ready for review. Draft PRs will not be reviewed -->
+<!-- If you are still working on the PR, please mark it as draft. Maintainers will review PRs marked ready for review, which leads to lost time if your PR is actually not ready yet. Keep the PR marked as draft until it is finally ready for review -->
 
 ## Summary of PR
 

.github/scripts/find_prs_between_commits.py

@@ -0,0 +1,330 @@
+#!/usr/bin/env python3
+"""
+Find all PRs that went in between two commits in the OpenHands/OpenHands repository.
+Handles cherry-picks and different merge strategies.
+
+This script is designed to run from within the OpenHands repository under .github/scripts:
+    .github/scripts/find_prs_between_commits.py
+
+Usage: find_prs_between_commits <older_commit> <newer_commit> [--repo <path>]
+"""
+
+import json
+import os
+import re
+import subprocess
+import sys
+from collections import defaultdict
+from pathlib import Path
+from typing import Optional
+
+
+def find_openhands_repo() -> Optional[Path]:
+    """
+    Find the OpenHands repository.
+    Since this script is designed to live in .github/scripts/, it assumes
+    the repository root is two levels up from the script location.
+    Tries:
+    1. Repository root (../../ from script location)
+    2. Current directory
+    3. Environment variable OPENHANDS_REPO
+    """
+    # Check repository root (assuming script is in .github/scripts/)
+    script_dir = Path(__file__).parent.absolute()
+    repo_root = (
+        script_dir.parent.parent
+    )  # Go up two levels: scripts -> .github -> repo root
+    if (repo_root / '.git').exists():
+        return repo_root
+
+    # Check current directory
+    if (Path.cwd() / '.git').exists():
+        return Path.cwd()
+
+    # Check environment variable
+    if 'OPENHANDS_REPO' in os.environ:
+        repo_path = Path(os.environ['OPENHANDS_REPO'])
+        if (repo_path / '.git').exists():
+            return repo_path
+
+    return None
+
+
+def run_git_command(cmd: list[str], repo_path: Path) -> str:
+    """Run a git command in the repository directory and return its output."""
+    try:
+        result = subprocess.run(
+            cmd, capture_output=True, text=True, check=True, cwd=str(repo_path)
+        )
+        return result.stdout.strip()
+    except subprocess.CalledProcessError as e:
+        print(f'Error running git command: {" ".join(cmd)}', file=sys.stderr)
+        print(f'Error: {e.stderr}', file=sys.stderr)
+        sys.exit(1)
+
+
+def extract_pr_numbers_from_message(message: str) -> set[int]:
+    """Extract PR numbers from commit message in any common format."""
+    # Match #12345 anywhere, including in patterns like (#12345) or "Merge pull request #12345"
+    matches = re.findall(r'#(\d+)', message)
+    return set(int(m) for m in matches)
+
+
+def get_commit_info(commit_hash: str, repo_path: Path) -> tuple[str, str, str]:
+    """Get commit subject, body, and author from a commit hash."""
+    subject = run_git_command(
+        ['git', 'log', '-1', '--format=%s', commit_hash], repo_path
+    )
+    body = run_git_command(['git', 'log', '-1', '--format=%b', commit_hash], repo_path)
+    author = run_git_command(
+        ['git', 'log', '-1', '--format=%an <%ae>', commit_hash], repo_path
+    )
+    return subject, body, author
+
+
+def get_commits_between(
+    older_commit: str, newer_commit: str, repo_path: Path
+) -> list[str]:
+    """Get all commit hashes between two commits."""
+    commits_output = run_git_command(
+        ['git', 'rev-list', f'{older_commit}..{newer_commit}'], repo_path
+    )
+
+    if not commits_output:
+        return []
+
+    return commits_output.split('\n')
+
+
+def get_pr_info_from_github(pr_number: int, repo_path: Path) -> Optional[dict]:
+    """Get PR information from GitHub API if GITHUB_TOKEN is available."""
+    try:
+        # Set up environment with GitHub token
+        env = os.environ.copy()
+        if 'GITHUB_TOKEN' in env:
+            env['GH_TOKEN'] = env['GITHUB_TOKEN']
+
+        result = subprocess.run(
+            [
+                'gh',
+                'pr',
+                'view',
+                str(pr_number),
+                '--json',
+                'number,title,author,mergedAt,baseRefName,headRefName,url',
+            ],
+            capture_output=True,
+            text=True,
+            check=True,
+            env=env,
+            cwd=str(repo_path),
+        )
+        return json.loads(result.stdout)
+    except (subprocess.CalledProcessError, FileNotFoundError, json.JSONDecodeError):
+        return None
+
+
+def find_prs_between_commits(
+    older_commit: str, newer_commit: str, repo_path: Path
+) -> dict[int, dict]:
+    """
+    Find all PRs that went in between two commits.
+    Returns a dictionary mapping PR numbers to their information.
+    """
+    print(f'Repository: {repo_path}', file=sys.stderr)
+    print('Finding PRs between commits:', file=sys.stderr)
+    print(f'  Older: {older_commit}', file=sys.stderr)
+    print(f'  Newer: {newer_commit}', file=sys.stderr)
+    print(file=sys.stderr)
+
+    # Verify commits exist
+    try:
+        run_git_command(['git', 'rev-parse', '--verify', older_commit], repo_path)
+        run_git_command(['git', 'rev-parse', '--verify', newer_commit], repo_path)
+    except SystemExit:
+        print('Error: One or both commits not found in repository', file=sys.stderr)
+        sys.exit(1)
+
+    # Extract PRs from the older commit itself (to exclude from results)
+    # These PRs are already included at or before the older commit
+    older_subject, older_body, _ = get_commit_info(older_commit, repo_path)
+    older_message = f'{older_subject}\n{older_body}'
+    excluded_prs = extract_pr_numbers_from_message(older_message)
+
+    if excluded_prs:
+        print(
+            f'Excluding PRs already in older commit: {", ".join(f"#{pr}" for pr in sorted(excluded_prs))}',
+            file=sys.stderr,
+        )
+        print(file=sys.stderr)
+
+    # Get all commits between the two
+    commits = get_commits_between(older_commit, newer_commit, repo_path)
+    print(f'Found {len(commits)} commits to analyze', file=sys.stderr)
+    print(file=sys.stderr)
+
+    # Extract PR numbers from all commits
+    pr_info: dict[int, dict] = {}
+    commits_by_pr: dict[int, list[str]] = defaultdict(list)
+
+    for commit_hash in commits:
+        subject, body, author = get_commit_info(commit_hash, repo_path)
+        full_message = f'{subject}\n{body}'
+
+        pr_numbers = extract_pr_numbers_from_message(full_message)
+
+        for pr_num in pr_numbers:
+            # Skip PRs that are already in the older commit
+            if pr_num in excluded_prs:
+                continue
+
+            commits_by_pr[pr_num].append(commit_hash)
+
+            if pr_num not in pr_info:
+                pr_info[pr_num] = {
+                    'number': pr_num,
+                    'first_commit': commit_hash[:8],
+                    'first_commit_subject': subject,
+                    'commits': [],
+                    'github_info': None,
+                }
+
+            pr_info[pr_num]['commits'].append(
+                {'hash': commit_hash[:8], 'subject': subject, 'author': author}
+            )
+
+    # Try to get additional info from GitHub API
+    print('Fetching additional info from GitHub API...', file=sys.stderr)
+    for pr_num in pr_info.keys():
+        github_info = get_pr_info_from_github(pr_num, repo_path)
+        if github_info:
+            pr_info[pr_num]['github_info'] = github_info
+
+    print(file=sys.stderr)
+
+    return pr_info
+
+
+def print_results(pr_info: dict[int, dict]):
+    """Print the results in a readable format."""
+    sorted_prs = sorted(pr_info.items(), key=lambda x: x[0])
+
+    print(f'{"=" * 80}')
+    print(f'Found {len(sorted_prs)} PRs')
+    print(f'{"=" * 80}')
+    print()
+
+    for pr_num, info in sorted_prs:
+        print(f'PR #{pr_num}')
+
+        if info['github_info']:
+            gh = info['github_info']
+            print(f'  Title: {gh["title"]}')
+            print(f'  Author: {gh["author"]["login"]}')
+            print(f'  URL: {gh["url"]}')
+            if gh.get('mergedAt'):
+                print(f'  Merged: {gh["mergedAt"]}')
+            if gh.get('baseRefName'):
+                print(f'  Base: {gh["baseRefName"]} ← {gh["headRefName"]}')
+        else:
+            print(f'  Subject: {info["first_commit_subject"]}')
+
+        # Show if this PR has multiple commits (cherry-picked or multiple commits)
+        commit_count = len(info['commits'])
+        if commit_count > 1:
+            print(
+                f'  ⚠️  Found {commit_count} commits (possible cherry-pick or multi-commit PR):'
+            )
+            for commit in info['commits'][:3]:  # Show first 3
+                print(f'      {commit["hash"]}: {commit["subject"][:60]}')
+            if commit_count > 3:
+                print(f'      ... and {commit_count - 3} more')
+        else:
+            print(f'  Commit: {info["first_commit"]}')
+
+        print()
+
+
+def main():
+    if len(sys.argv) < 3:
+        print('Usage: find_prs_between_commits <older_commit> <newer_commit> [options]')
+        print()
+        print('Arguments:')
+        print('  <older_commit>  The older commit hash (or ref)')
+        print('  <newer_commit>  The newer commit hash (or ref)')
+        print()
+        print('Options:')
+        print('  --json          Output results in JSON format')
+        print('  --repo <path>   Path to OpenHands repository (default: auto-detect)')
+        print()
+        print('Example:')
+        print(
+            '  find_prs_between_commits c79e0cd3c7a2501a719c9296828d7a31e4030585 35bddb14f15124a3dc448a74651a6592911d99e9'
+        )
+        print()
+        print('Repository Detection:')
+        print('  The script will try to find the OpenHands repository in this order:')
+        print('  1. --repo argument')
+        print('  2. Repository root (../../ from script location)')
+        print('  3. Current directory')
+        print('  4. OPENHANDS_REPO environment variable')
+        print()
+        print('Environment variables:')
+        print(
+            '  GITHUB_TOKEN    Optional. If set, will fetch additional PR info from GitHub API'
+        )
+        print('  OPENHANDS_REPO  Optional. Path to OpenHands repository')
+        sys.exit(1)
+
+    older_commit = sys.argv[1]
+    newer_commit = sys.argv[2]
+    json_output = '--json' in sys.argv
+
+    # Check for --repo argument
+    repo_path = None
+    if '--repo' in sys.argv:
+        repo_idx = sys.argv.index('--repo')
+        if repo_idx + 1 < len(sys.argv):
+            repo_path = Path(sys.argv[repo_idx + 1])
+            if not (repo_path / '.git').exists():
+                print(f'Error: {repo_path} is not a git repository', file=sys.stderr)
+                sys.exit(1)
+
+    # Auto-detect repository if not specified
+    if repo_path is None:
+        repo_path = find_openhands_repo()
+        if repo_path is None:
+            print('Error: Could not find OpenHands repository', file=sys.stderr)
+            print('Please either:', file=sys.stderr)
+            print(
+                '  1. Place this script in .github/scripts/ within the OpenHands repository',
+                file=sys.stderr,
+            )
+            print('  2. Run from the OpenHands repository directory', file=sys.stderr)
+            print(
+                '  3. Use --repo <path> to specify the repository location',
+                file=sys.stderr,
+            )
+            print('  4. Set OPENHANDS_REPO environment variable', file=sys.stderr)
+            sys.exit(1)
+
+    # Find PRs
+    pr_info = find_prs_between_commits(older_commit, newer_commit, repo_path)
+
+    if json_output:
+        # Output as JSON
+        print(json.dumps(pr_info, indent=2))
+    else:
+        # Print results in human-readable format
+        print_results(pr_info)
+
+        # Also print a simple list for easy copying
+        print(f'{"=" * 80}')
+        print('PR Numbers (for easy copying):')
+        print(f'{"=" * 80}')
+        sorted_pr_nums = sorted(pr_info.keys())
+        print(', '.join(f'#{pr}' for pr in sorted_pr_nums))
+
+
+if __name__ == '__main__':
+    main()

.github/workflows/check-version-consistency.yml

@@ -0,0 +1,122 @@
+name: Check Version Consistency
+
+on:
+  push:
+    branches: [main]
+  pull_request:
+  workflow_dispatch:
+
+jobs:
+  check-version-consistency:
+    runs-on: ubuntu-latest
+
+    steps:
+      - name: Checkout repository
+        uses: actions/checkout@v4
+
+      - name: Set up Python
+        uses: actions/setup-python@v6
+        with:
+          python-version: "3.12"
+
+      - name: Check version and Docker image tag consistency
+        run: |
+          python - <<'PY'
+          import json
+          import re
+          import sys
+          import tomllib
+
+          errors = []
+          warnings = []
+
+          # ── 1. Extract the canonical version from pyproject.toml ──────────
+          with open("pyproject.toml", "rb") as f:
+              pyproject = tomllib.load(f)
+          version = pyproject["tool"]["poetry"]["version"]
+          major_minor = ".".join(version.split(".")[:2])
+          print(f"📦 pyproject.toml version: {version} (major.minor: {major_minor})")
+
+          # ── 2. Check frontend/package.json ────────────────────────────────
+          with open("frontend/package.json") as f:
+              pkg = json.load(f)
+          if pkg["version"] != version:
+              errors.append(
+                  f"frontend/package.json version is '{pkg['version']}', expected '{version}'"
+              )
+          else:
+              print(f"  ✔ frontend/package.json: {pkg['version']}")
+
+          # ── 3. Check frontend/package-lock.json (2 places) ───────────────
+          with open("frontend/package-lock.json") as f:
+              lock = json.load(f)
+          for key, val in [
+              ("root.version", lock.get("version")),
+              ('packages[""].version', lock.get("packages", {}).get("", {}).get("version")),
+          ]:
+              if val != version:
+                  errors.append(
+                      f"frontend/package-lock.json {key} is '{val}', expected '{version}'"
+                  )
+              else:
+                  print(f"  ✔ frontend/package-lock.json {key}: {val}")
+
+          # ── 4. Check compose files use agent-server images ─────────────────
+          # Both compose files should use ghcr.io/.../agent-server (not runtime).
+          # Agent-server tags use SDK version (e.g. "1.12.0-python") or commit
+          # hashes (e.g. "31536c8-python") — both are acceptable.
+          repo_pattern = re.compile(r"AGENT_SERVER_IMAGE_REPOSITORY[^}]*:-([^}]+)")
+          tag_pattern = re.compile(r"AGENT_SERVER_IMAGE_TAG:-([^}]+)")
+
+          for filepath in ["docker-compose.yml", "containers/dev/compose.yml"]:
+              try:
+                  with open(filepath) as f:
+                      content = f.read()
+              except FileNotFoundError:
+                  warnings.append(f"{filepath}: file not found")
+                  continue
+
+              repos = repo_pattern.findall(content)
+              tags = tag_pattern.findall(content)
+
+              if not repos:
+                  warnings.append(f"{filepath}: no AGENT_SERVER_IMAGE_REPOSITORY default found")
+              else:
+                  repo = repos[0]
+                  if "agent-server" not in repo:
+                      errors.append(
+                          f"{filepath}: AGENT_SERVER_IMAGE_REPOSITORY defaults to '{repo}', "
+                          f"expected an agent-server image (not runtime)"
+                      )
+                  else:
+                      print(f"  ✔ {filepath} image repository: {repo}")
+
+              if not tags:
+                  warnings.append(f"{filepath}: no AGENT_SERVER_IMAGE_TAG default found")
+              else:
+                  tag = tags[0]
+                  if not tag:
+                      errors.append(f"{filepath}: AGENT_SERVER_IMAGE_TAG default is empty")
+                  else:
+                      print(f"  ✔ {filepath} image tag: {tag}")
+
+          # ── 5. Report ─────────────────────────────────────────────────────
+          print()
+          if warnings:
+              print("⚠ Warnings:")
+              for w in warnings:
+                  print(f"  {w}")
+              print()
+
+          if errors:
+              print("❌ FAILED: Version inconsistencies found:\n")
+              for e in errors:
+                  print(f"  ✖ {e}")
+              print(
+                  "\nAll version numbers and Docker image tags must be consistent."
+                  "\nSee .agents/skills/update-sdk/SKILL.md for the full checklist."
+              )
+              sys.exit(1)
+          else:
+              print("✅ All version numbers and Docker image tags are consistent.")
+          PY

.github/workflows/enterprise-preview.yml

@@ -1,29 +0,0 @@
-# Feature branch preview for enterprise code
-name: Enterprise Preview
-
-# Run on PRs labeled
-on:
-  pull_request:
-    types: [labeled]
-
-# Match ghcr-build.yml, but don't interrupt it.
-concurrency:
-  group: ${{ github.workflow }}-${{ (github.head_ref && github.ref) || github.run_id }}
-  cancel-in-progress: false
-
-jobs:
-  # This must happen for the PR Docker workflow when the label is present,
-  # and also if it's added after the fact. Thus, it exists in both places.
-  enterprise-preview:
-    name: Enterprise preview
-    if: github.event.label.name == 'deploy'
-    runs-on: blacksmith-4vcpu-ubuntu-2204
-    steps:
-      # This should match the version in ghcr-build.yml
-      - name: Trigger remote job
-        run: |
-          curl --fail-with-body -sS -X POST \
-            -H "Authorization: Bearer ${{ secrets.ALLHANDS_BOT_GITHUB_PAT }}" \
-            -H "Accept: application/vnd.github+json" \
-            -d "{\"ref\": \"main\", \"inputs\": {\"openhandsPrNumber\": \"${{ github.event.pull_request.number }}\", \"deployEnvironment\": \"feature\", \"enterpriseImageTag\": \"pr-${{ github.event.pull_request.number }}\" }}" \
-            https://api.github.com/repos/OpenHands/deploy/actions/workflows/deploy.yaml/dispatches

.github/workflows/ghcr-build.yml

@@ -9,6 +9,7 @@ on:
   push:
     branches:
       - main
+      - "saas-rel-*"
     tags:
       - "*"
   pull_request:
@@ -239,21 +240,6 @@ jobs:
           # Add build attestations for better security
           sbom: true
 
-  enterprise-preview:
-    name: Enterprise preview
-    if: github.event_name == 'pull_request' && contains(github.event.pull_request.labels.*.name, 'deploy')
-    runs-on: blacksmith-4vcpu-ubuntu-2204
-    needs: [ghcr_build_enterprise]
-    steps:
-      # This should match the version in enterprise-preview.yml
-      - name: Trigger remote job
-        run: |
-          curl --fail-with-body -sS -X POST \
-            -H "Authorization: Bearer ${{ secrets.ALLHANDS_BOT_GITHUB_PAT }}" \
-            -H "Accept: application/vnd.github+json" \
-            -d "{\"ref\": \"main\", \"inputs\": {\"openhandsPrNumber\": \"${{ github.event.pull_request.number }}\", \"deployEnvironment\": \"feature\", \"enterpriseImageTag\": \"pr-${{ github.event.pull_request.number }}\" }}" \
-            https://api.github.com/repos/OpenHands/deploy/actions/workflows/deploy.yaml/dispatches
-
   # "All Runtime Tests Passed" is a required job for PRs to merge
   # We can remove this once the config changes
   runtime_tests_check_success:

.github/workflows/pr-review-by-openhands.yml

@@ -0,0 +1,48 @@
+---
+name: PR Review by OpenHands
+
+on:
+    # TEMPORARY MITIGATION (Clinejection hardening)
+    #
+    # We temporarily avoid `pull_request_target` here. We'll restore it after the PR review
+    # workflow is fully hardened for untrusted execution.
+    pull_request:
+        types: [opened, ready_for_review, labeled, review_requested]
+
+permissions:
+    contents: read
+    pull-requests: write
+    issues: write
+
+jobs:
+    pr-review:
+        # Note: fork PRs will not have access to repository secrets under `pull_request`.
+        # Skip forks to avoid noisy failures until we restore a hardened `pull_request_target` flow.
+        if: |
+            github.event.pull_request.head.repo.full_name == github.repository &&
+            (
+                (github.event.action == 'opened' && github.event.pull_request.draft == false) ||
+                github.event.action == 'ready_for_review' ||
+                (github.event.action == 'labeled' && github.event.label.name == 'review-this') ||
+                (
+                    github.event.action == 'review_requested' &&
+                    (
+                        github.event.requested_reviewer.login == 'openhands-agent' ||
+                        github.event.requested_reviewer.login == 'all-hands-bot'
+                    )
+                )
+            )
+        concurrency:
+            group: pr-review-${{ github.event.pull_request.number }}
+            cancel-in-progress: true
+        runs-on: ubuntu-24.04
+        steps:
+            - name: Run PR Review
+              uses: OpenHands/extensions/plugins/pr-review@main
+              with:
+                  llm-model: litellm_proxy/claude-sonnet-4-5-20250929
+                  llm-base-url: https://llm-proxy.app.all-hands.dev
+                  review-style: roasted
+                  llm-api-key: ${{ secrets.LLM_API_KEY }}
+                  github-token: ${{ secrets.ALLHANDS_BOT_GITHUB_PAT }}
+                  lmnr-api-key: ${{ secrets.LMNR_SKILLS_API_KEY }}

.github/workflows/pr-review-evaluation.yml

@@ -0,0 +1,85 @@
+---
+name: PR Review Evaluation
+
+# This workflow evaluates how well PR review comments were addressed.
+# It runs when a PR is closed to assess review effectiveness.
+#
+# Security note: pull_request_target is safe here because:
+# 1. Only triggers on PR close (not on code changes)
+# 2. Does not checkout PR code - only downloads artifacts from trusted workflow runs
+# 3. Runs evaluation scripts from the extensions repo, not from the PR
+
+on:
+    pull_request_target:
+        types: [closed]
+
+permissions:
+    contents: read
+    pull-requests: read
+
+jobs:
+    evaluate:
+        runs-on: ubuntu-24.04
+        env:
+            PR_NUMBER: ${{ github.event.pull_request.number }}
+            REPO_NAME: ${{ github.repository }}
+            PR_MERGED: ${{ github.event.pull_request.merged }}
+
+        steps:
+            - name: Download review trace artifact
+              id: download-trace
+              uses: dawidd6/action-download-artifact@v6
+              continue-on-error: true
+              with:
+                  workflow: pr-review-by-openhands.yml
+                  name: pr-review-trace-${{ github.event.pull_request.number }}
+                  path: trace-info
+                  search_artifacts: true
+                  if_no_artifact_found: warn
+
+            - name: Check if trace file exists
+              id: check-trace
+              run: |
+                  if [ -f "trace-info/laminar_trace_info.json" ]; then
+                    echo "trace_exists=true" >> $GITHUB_OUTPUT
+                    echo "Found trace file for PR #$PR_NUMBER"
+                  else
+                    echo "trace_exists=false" >> $GITHUB_OUTPUT
+                    echo "No trace file found for PR #$PR_NUMBER - skipping evaluation"
+                  fi
+
+            # Always checkout main branch for security - cannot test script changes in PRs
+            - name: Checkout extensions repository
+              if: steps.check-trace.outputs.trace_exists == 'true'
+              uses: actions/checkout@v5
+              with:
+                  repository: OpenHands/extensions
+                  path: extensions
+
+            - name: Set up Python
+              if: steps.check-trace.outputs.trace_exists == 'true'
+              uses: actions/setup-python@v6
+              with:
+                  python-version: '3.12'
+
+            - name: Install dependencies
+              if: steps.check-trace.outputs.trace_exists == 'true'
+              run: pip install lmnr
+
+            - name: Run evaluation
+              if: steps.check-trace.outputs.trace_exists == 'true'
+              env:
+                  # Script expects LMNR_PROJECT_API_KEY; org secret is named LMNR_SKILLS_API_KEY
+                  LMNR_PROJECT_API_KEY: ${{ secrets.LMNR_SKILLS_API_KEY }}
+                  GITHUB_TOKEN: ${{ secrets.GITHUB_TOKEN }}
+              run: |
+                  python extensions/plugins/pr-review/scripts/evaluate_review.py \
+                      --trace-file trace-info/laminar_trace_info.json
+
+            - name: Upload evaluation logs
+              uses: actions/upload-artifact@v5
+              if: always() && steps.check-trace.outputs.trace_exists == 'true'
+              with:
+                  name: pr-review-evaluation-${{ github.event.pull_request.number }}
+                  path: '*.log'
+                  retention-days: 30

AGENTS.md

@@ -165,7 +165,7 @@ Each integration follows a consistent pattern with service classes, storage mode
 
 **Import Patterns:**
 - Use relative imports without `enterprise.` prefix in enterprise code
-- Example: `from storage.database import session_maker` not `from enterprise.storage.database import session_maker`
+- Example: `from storage.database import a_session_maker` not `from enterprise.storage.database import a_session_maker`
 - This ensures code works in both OpenHands and enterprise contexts
 
 **Test Structure:**

CONTRIBUTING.md

@@ -6,11 +6,12 @@ Thanks for your interest in contributing to OpenHands! We welcome and appreciate
 
 To understand the codebase, please refer to the README in each module:
 - [frontend](./frontend/README.md)
-- [evaluation](./evaluation/README.md)
 - [openhands](./openhands/README.md)
    - [agenthub](./openhands/agenthub/README.md)
    - [server](./openhands/server/README.md)
 
+For benchmarks and evaluation, see the [OpenHands/benchmarks](https://github.com/OpenHands/benchmarks) repository.
+
 ## Setting up Your Development Environment
 
 We have a separate doc [Development.md](https://github.com/OpenHands/OpenHands/blob/main/Development.md) that tells

Development.md

@@ -200,7 +200,7 @@ Here's a guide to the important documentation files in the repository:
 - [/frontend/README.md](./frontend/README.md): Frontend React application setup and development guide
 - [/containers/README.md](./containers/README.md): Information about Docker containers and deployment
 - [/tests/unit/README.md](./tests/unit/README.md): Guide to writing and running unit tests
-- [/evaluation/README.md](./evaluation/README.md): Documentation for the evaluation framework and benchmarks
+- [OpenHands/benchmarks](https://github.com/OpenHands/benchmarks): Documentation for the evaluation framework and benchmarks
 - [/skills/README.md](./skills/README.md): Information about the skills architecture and implementation
 - [/openhands/server/README.md](./openhands/server/README.md): Server implementation details and API documentation
 - [/openhands/runtime/README.md](./openhands/runtime/README.md): Documentation for the runtime environment and execution model

README.md

@@ -54,7 +54,7 @@ The experience will be familiar to anyone who has used Devin or Jules.
 ### OpenHands Cloud
 This is a deployment of OpenHands GUI, running on hosted infrastructure.
 
-You can try it with a free $10 credit by [signing in with your GitHub or GitLab account](https://app.all-hands.dev).
+You can try it for free using the Minimax model by [signing in with your GitHub or GitLab account](https://app.all-hands.dev).
 
 OpenHands Cloud comes with source-available features and integrations:
 - Integrations with Slack, Jira, and Linear

config.template.toml

@@ -440,12 +440,6 @@ type = "noop"
 #temperature = 0.1
 #max_input_tokens = 1024
 
-#################################### Eval ####################################
-# Configuration for the evaluation, please refer to the specific evaluation
-# plugin for the available options
-##############################################################################
-
-
 ########################### Kubernetes #######################################
 # Kubernetes configuration when using the Kubernetes runtime
 ##############################################################################

containers/dev/compose.yml

@@ -12,8 +12,8 @@ services:
       - SANDBOX_API_HOSTNAME=host.docker.internal
       - DOCKER_HOST_ADDR=host.docker.internal
       #
-      - AGENT_SERVER_IMAGE_REPOSITORY=${AGENT_SERVER_IMAGE_REPOSITORY:-ghcr.io/openhands/runtime}
-      - AGENT_SERVER_IMAGE_TAG=${AGENT_SERVER_IMAGE_TAG:-1.2-nikolaik}
+      - AGENT_SERVER_IMAGE_REPOSITORY=${AGENT_SERVER_IMAGE_REPOSITORY:-ghcr.io/openhands/agent-server}
+      - AGENT_SERVER_IMAGE_TAG=${AGENT_SERVER_IMAGE_TAG:-1.12.0-python}
       - SANDBOX_USER_ID=${SANDBOX_USER_ID:-1234}
       - WORKSPACE_MOUNT_PATH=${WORKSPACE_BASE:-$PWD/workspace}
     ports:

docker-compose.yml

@@ -8,7 +8,7 @@ services:
     container_name: openhands-app-${DATE:-}
     environment:
       - AGENT_SERVER_IMAGE_REPOSITORY=${AGENT_SERVER_IMAGE_REPOSITORY:-ghcr.io/openhands/agent-server}
-      - AGENT_SERVER_IMAGE_TAG=${AGENT_SERVER_IMAGE_TAG:-31536c8-python}
+      - AGENT_SERVER_IMAGE_TAG=${AGENT_SERVER_IMAGE_TAG:-1.12.0-python}
       #- SANDBOX_USER_ID=${SANDBOX_USER_ID:-1234} # enable this only if you want a specific non-root sandbox user but you will have to manually adjust permissions of ~/.openhands for this user
       - WORKSPACE_MOUNT_PATH=${WORKSPACE_BASE:-$PWD/workspace}
     ports:

enterprise/Dockerfile

@@ -23,12 +23,23 @@ RUN apt-get update && \
     apt-get clean && \
     rm -rf /var/lib/apt/lists/*
 
-# Install Python packages with security fixes
-RUN /app/.venv/bin/pip install alembic psycopg2-binary cloud-sql-python-connector pg8000 gspread stripe python-keycloak asyncpg sqlalchemy[asyncio] resend tenacity slack-sdk ddtrace "posthog>=6.0.0" "limits==5.2.0" coredis prometheus-client shap scikit-learn pandas numpy google-cloud-recaptcha-enterprise && \
-    # Update packages with known CVE fixes
-    /app/.venv/bin/pip install --upgrade \
-        "mcp>=1.10.0" \
-        "pillow>=11.3.0"
+# Install poetry and export before importing current code.
+RUN /app/.venv/bin/pip install poetry poetry-plugin-export
+
+# Install Python dependencies from poetry.lock for reproducible builds
+# Copy lock files first for better Docker layer caching
+COPY --chown=openhands:openhands enterprise/pyproject.toml enterprise/poetry.lock /tmp/enterprise/
+RUN cd /tmp/enterprise && \
+    # Export only main dependencies with hashes for supply chain security
+    /app/.venv/bin/poetry export --only main -o requirements.txt && \
+    # Remove the local path dependency (openhands-ai is already in base image)
+    sed -i '/^-e /d; /openhands-ai/d' requirements.txt && \
+    # Install pinned dependencies from lock file
+    /app/.venv/bin/pip install -r requirements.txt && \
+    # Cleanup - return to /app before removing /tmp/enterprise
+    cd /app && \
+    rm -rf /tmp/enterprise && \
+    /app/.venv/bin/pip uninstall -y poetry poetry-plugin-export
 
 WORKDIR /app
 COPY --chown=openhands:openhands --chmod=770 enterprise .

enterprise/allhands-realm-github-provider.json.tmpl

@@ -1772,6 +1772,40 @@
         "sendIdTokenOnLogout": "true",
         "passMaxAge": "false"
       }
+    },
+    {
+      "alias": "bitbucket_data_center",
+      "displayName": "Bitbucket Data Center",
+      "internalId": "b77b4ead-20e8-451c-ad27-99f92d561616",
+      "providerId": "oauth2",
+      "enabled": true,
+      "updateProfileFirstLoginMode": "on",
+      "trustEmail": true,
+      "storeToken": true,
+      "addReadTokenRoleOnCreate": false,
+      "authenticateByDefault": false,
+      "linkOnly": false,
+      "hideOnLogin": false,
+      "config": {
+        "givenNameClaim": "given_name",
+        "userInfoUrl": "https://${WEB_HOST}/bitbucket-dc-proxy/oauth2/userinfo",
+        "clientId": "$BITBUCKET_DATA_CENTER_CLIENT_ID",
+        "tokenUrl": "https://${BITBUCKET_DATA_CENTER_HOST}/rest/oauth2/latest/token",
+        "acceptsPromptNoneForwardFromClient": "false",
+        "fullNameClaim": "name",
+        "userIDClaim": "sub",
+        "emailClaim": "email",
+        "userNameClaim": "preferred_username",
+        "caseSensitiveOriginalUsername": "false",
+        "familyNameClaim": "family_name",
+        "pkceEnabled": "false",
+        "authorizationUrl": "https://${BITBUCKET_DATA_CENTER_HOST}/rest/oauth2/latest/authorize",
+        "clientAuthMethod": "client_secret_post",
+        "syncMode": "IMPORT",
+        "clientSecret": "$BITBUCKET_DATA_CENTER_CLIENT_SECRET",
+        "allowedClockSkew": "0",
+        "defaultScope": "REPO_WRITE"
+      }
     }
   ],
   "identityProviderMappers": [
@@ -1829,6 +1863,26 @@
         "syncMode": "FORCE",
         "attribute": "identity_provider"
       }
+    },
+    {
+      "name": "id-mapper",
+      "identityProviderAlias": "bitbucket_data_center",
+      "identityProviderMapper": "oidc-user-attribute-idp-mapper",
+      "config": {
+        "syncMode": "FORCE",
+        "claim": "sub",
+        "user.attribute": "bitbucket_data_center_id"
+      }
+    },
+    {
+      "name": "identity-provider",
+      "identityProviderAlias": "bitbucket_data_center",
+      "identityProviderMapper": "hardcoded-attribute-idp-mapper",
+      "config": {
+        "attribute.value": "bitbucket_data_center",
+        "syncMode": "FORCE",
+        "attribute": "identity_provider"
+      }
     }
   ],
   "components": {

enterprise/dev_config/python/.pre-commit-config.yaml

@@ -50,8 +50,10 @@ repos:
           - ./
           - stripe==11.5.0
           - pygithub==2.6.1
-        # To see gaps add `--html-report mypy-report/`
-        entry: mypy --config-file enterprise/dev_config/python/mypy.ini enterprise/
+        # Use -p (package) to avoid dual module name conflict when using MYPYPATH
+        # MYPYPATH=enterprise allows resolving bare imports like "from integrations.xxx"
+        # Note: tests package excluded to avoid conflict with core openhands tests
+        entry: bash -c 'MYPYPATH=enterprise mypy --config-file enterprise/dev_config/python/mypy.ini -p integrations -p server -p storage -p sync'
         always_run: true
         pass_filenames: false
         files: ^enterprise/

enterprise/dev_config/python/mypy.ini

@@ -2,7 +2,6 @@
 warn_unused_configs = True
 ignore_missing_imports = True
 check_untyped_defs = True
-explicit_package_bases = True
 warn_unreachable = True
 warn_redundant_casts = True
 no_implicit_optional = True

enterprise/doc/design-doc/openhands-enterprise-telemetry-design.md

@@ -200,7 +200,7 @@ class MetricsCollector(ABC):
     """Base class for metrics collectors."""
 
     @abstractmethod
-    def collect(self) -> List[MetricResult]:
+    async def collect(self) -> List[MetricResult]:
         """Collect metrics and return results."""
         pass
 
@@ -264,12 +264,13 @@ class SystemMetricsCollector(MetricsCollector):
     def collector_name(self) -> str:
         return "system_metrics"
 
-    def collect(self) -> List[MetricResult]:
+    async def collect(self) -> List[MetricResult]:
         results = []
 
         # Collect user count
-        with session_maker() as session:
-            user_count = session.query(UserSettings).count()
+        async with a_session_maker() as session:
+            user_count_result = await session.execute(select(func.count()).select_from(UserSettings))
+            user_count = user_count_result.scalar()
             results.append(MetricResult(
                 key="total_users",
                 value=user_count
@@ -277,9 +278,11 @@ class SystemMetricsCollector(MetricsCollector):
 
             # Collect conversation count (last 30 days)
             thirty_days_ago = datetime.now(timezone.utc) - timedelta(days=30)
-            conversation_count = session.query(StoredConversationMetadata)\
-                .filter(StoredConversationMetadata.created_at >= thirty_days_ago)\
-                .count()
+            conversation_count_result = await session.execute(
+                select(func.count()).select_from(StoredConversationMetadata)
+                .where(StoredConversationMetadata.created_at >= thirty_days_ago)
+            )
+            conversation_count = conversation_count_result.scalar()
 
             results.append(MetricResult(
                 key="conversations_30d",
@@ -303,7 +306,7 @@ class TelemetryCollectionProcessor(MaintenanceTaskProcessor):
         """Collect metrics from all registered collectors."""
 
         # Check if collection is needed
-        if not self._should_collect():
+        if not await self._should_collect():
             return {"status": "skipped", "reason": "too_recent"}
 
         # Collect metrics from all registered collectors
@@ -313,7 +316,7 @@ class TelemetryCollectionProcessor(MaintenanceTaskProcessor):
         for collector in collector_registry.get_all_collectors():
             try:
                 if collector.should_collect():
-                    results = collector.collect()
+                    results = await collector.collect()
                     for result in results:
                         all_metrics[result.key] = result.value
                     collector_results[collector.collector_name] = len(results)
@@ -322,13 +325,13 @@ class TelemetryCollectionProcessor(MaintenanceTaskProcessor):
                 collector_results[collector.collector_name] = f"error: {e}"
 
         # Store metrics in database
-        with session_maker() as session:
+        async with a_session_maker() as session:
             telemetry_record = TelemetryMetrics(
                 metrics_data=all_metrics,
                 collected_at=datetime.now(timezone.utc)
             )
             session.add(telemetry_record)
-            session.commit()
+            await session.commit()
 
             # Note: No need to track last_collection_at separately
             # Can be derived from MAX(collected_at) in telemetry_metrics
@@ -339,11 +342,12 @@ class TelemetryCollectionProcessor(MaintenanceTaskProcessor):
             "collectors_run": collector_results
         }
 
-    def _should_collect(self) -> bool:
+    async def _should_collect(self) -> bool:
         """Check if collection is needed based on interval."""
-        with session_maker() as session:
+        async with a_session_maker() as session:
             # Get last collection time from metrics table
-            last_collected = session.query(func.max(TelemetryMetrics.collected_at)).scalar()
+            result = await session.execute(select(func.max(TelemetryMetrics.collected_at)))
+            last_collected = result.scalar()
             if not last_collected:
                 return True
 
@@ -366,17 +370,19 @@ class TelemetryUploadProcessor(MaintenanceTaskProcessor):
         """Upload pending metrics to Replicated."""
 
         # Get pending metrics
-        with session_maker() as session:
-            pending_metrics = session.query(TelemetryMetrics)\
-                .filter(TelemetryMetrics.uploaded_at.is_(None))\
-                .order_by(TelemetryMetrics.collected_at)\
-                .all()
+        async with a_session_maker() as session:
+            result = await session.execute(
+                select(TelemetryMetrics)
+                .where(TelemetryMetrics.uploaded_at.is_(None))
+                .order_by(TelemetryMetrics.collected_at)
+            )
+            pending_metrics = result.scalars().all()
 
         if not pending_metrics:
             return {"status": "no_pending_metrics"}
 
         # Get admin email - skip if not available
-        admin_email = self._get_admin_email()
+        admin_email = await self._get_admin_email()
         if not admin_email:
             logger.info("Skipping telemetry upload - no admin email available")
             return {
@@ -413,13 +419,15 @@ class TelemetryUploadProcessor(MaintenanceTaskProcessor):
                     await instance.set_status(InstanceStatus.RUNNING)
 
                     # Mark as uploaded
-                    with session_maker() as session:
-                        record = session.query(TelemetryMetrics)\
-                            .filter(TelemetryMetrics.id == metric_record.id)\
-                            .first()
+                    async with a_session_maker() as session:
+                        result = await session.execute(
+                            select(TelemetryMetrics)
+                            .where(TelemetryMetrics.id == metric_record.id)
+                        )
+                        record = result.scalar_one_or_none()
                         if record:
                             record.uploaded_at = datetime.now(timezone.utc)
-                            session.commit()
+                            await session.commit()
 
                     uploaded_count += 1
 
@@ -427,14 +435,16 @@ class TelemetryUploadProcessor(MaintenanceTaskProcessor):
                     logger.error(f"Failed to upload metrics {metric_record.id}: {e}")
 
                     # Update error info
-                    with session_maker() as session:
-                        record = session.query(TelemetryMetrics)\
-                            .filter(TelemetryMetrics.id == metric_record.id)\
-                            .first()
+                    async with a_session_maker() as session:
+                        result = await session.execute(
+                            select(TelemetryMetrics)
+                            .where(TelemetryMetrics.id == metric_record.id)
+                        )
+                        record = result.scalar_one_or_none()
                         if record:
                             record.upload_attempts += 1
                             record.last_upload_error = str(e)
-                            session.commit()
+                            await session.commit()
 
                     failed_count += 1
 
@@ -448,7 +458,7 @@ class TelemetryUploadProcessor(MaintenanceTaskProcessor):
             "total_processed": len(pending_metrics)
         }
 
-    def _get_admin_email(self) -> str | None:
+    async def _get_admin_email(self) -> str | None:
         """Get administrator email for customer identification."""
         # 1. Check environment variable first
         env_admin_email = os.getenv('OPENHANDS_ADMIN_EMAIL')
@@ -457,12 +467,15 @@ class TelemetryUploadProcessor(MaintenanceTaskProcessor):
             return env_admin_email
 
         # 2. Use first active user's email (earliest accepted_tos)
-        with session_maker() as session:
-            first_user = session.query(UserSettings)\
-                .filter(UserSettings.email.isnot(None))\
-                .filter(UserSettings.accepted_tos.isnot(None))\
-                .order_by(UserSettings.accepted_tos.asc())\
-                .first()
+        async with a_session_maker() as session:
+            result = await session.execute(
+                select(UserSettings)
+                .where(UserSettings.email.isnot(None))
+                .where(UserSettings.accepted_tos.isnot(None))
+                .order_by(UserSettings.accepted_tos.asc())
+                .limit(1)
+            )
+            first_user = result.scalar_one_or_none()
 
             if first_user and first_user.email:
                 logger.info(f"Using first active user email: {first_user.email}")
@@ -474,15 +487,16 @@ class TelemetryUploadProcessor(MaintenanceTaskProcessor):
 
     async def _update_telemetry_identity(self, customer_id: str, instance_id: str) -> None:
         """Update or create telemetry identity record."""
-        with session_maker() as session:
-            identity = session.query(TelemetryIdentity).first()
+        async with a_session_maker() as session:
+            result = await session.execute(select(TelemetryIdentity).limit(1))
+            identity = result.scalar_one_or_none()
             if not identity:
                 identity = TelemetryIdentity()
                 session.add(identity)
 
             identity.customer_id = customer_id
             identity.instance_id = instance_id
-            session.commit()
+            await session.commit()
 ```
 
 ### 4.4 License Warning System
@@ -503,11 +517,13 @@ async def get_license_status():
     if not _is_openhands_enterprise():
         return {"warn": False, "message": ""}
 
-    with session_maker() as session:
+    async with a_session_maker() as session:
         # Get last successful upload time from metrics table
-        last_upload = session.query(func.max(TelemetryMetrics.uploaded_at))\
-            .filter(TelemetryMetrics.uploaded_at.isnot(None))\
-            .scalar()
+        result = await session.execute(
+            select(func.max(TelemetryMetrics.uploaded_at))
+            .where(TelemetryMetrics.uploaded_at.isnot(None))
+        )
+        last_upload = result.scalar()
 
         if not last_upload:
             # No successful uploads yet - show warning after 4 days
@@ -521,10 +537,13 @@ async def get_license_status():
 
         if days_since_upload > 4:
             # Find oldest unsent batch
-            oldest_unsent = session.query(TelemetryMetrics)\
-                .filter(TelemetryMetrics.uploaded_at.is_(None))\
-                .order_by(TelemetryMetrics.collected_at)\
-                .first()
+            result = await session.execute(
+                select(TelemetryMetrics)
+                .where(TelemetryMetrics.uploaded_at.is_(None))
+                .order_by(TelemetryMetrics.collected_at)
+                .limit(1)
+            )
+            oldest_unsent = result.scalar_one_or_none()
 
             if oldest_unsent:
                 # Calculate expiration date (oldest unsent + 34 days)
@@ -630,19 +649,23 @@ spec:
             - python
             - -c
             - |
+              import asyncio
               from enterprise.storage.maintenance_task import MaintenanceTask, MaintenanceTaskStatus
-              from enterprise.storage.database import session_maker
+              from enterprise.storage.database import a_session_maker
               from enterprise.server.telemetry.collection_processor import TelemetryCollectionProcessor
 
-              # Create collection task
-              processor = TelemetryCollectionProcessor()
-              task = MaintenanceTask()
-              task.set_processor(processor)
-              task.status = MaintenanceTaskStatus.PENDING
+              async def main():
+                  # Create collection task
+                  processor = TelemetryCollectionProcessor()
+                  task = MaintenanceTask()
+                  task.set_processor(processor)
+                  task.status = MaintenanceTaskStatus.PENDING
 
-              with session_maker() as session:
-                  session.add(task)
-                  session.commit()
+                  async with a_session_maker() as session:
+                      session.add(task)
+                      await session.commit()
+
+              asyncio.run(main())
           restartPolicy: OnFailure
 ```
 
@@ -680,23 +703,27 @@ spec:
             - python
             - -c
             - |
+              import asyncio
               from enterprise.storage.maintenance_task import MaintenanceTask, MaintenanceTaskStatus
-              from enterprise.storage.database import session_maker
+              from enterprise.storage.database import a_session_maker
               from enterprise.server.telemetry.upload_processor import TelemetryUploadProcessor
               import os
 
-              # Create upload task
-              processor = TelemetryUploadProcessor(
-                  replicated_publishable_key=os.getenv('REPLICATED_PUBLISHABLE_KEY'),
-                  replicated_app_slug=os.getenv('REPLICATED_APP_SLUG', 'openhands-enterprise')
-              )
-              task = MaintenanceTask()
-              task.set_processor(processor)
-              task.status = MaintenanceTaskStatus.PENDING
+              async def main():
+                  # Create upload task
+                  processor = TelemetryUploadProcessor(
+                      replicated_publishable_key=os.getenv('REPLICATED_PUBLISHABLE_KEY'),
+                      replicated_app_slug=os.getenv('REPLICATED_APP_SLUG', 'openhands-enterprise')
+                  )
+                  task = MaintenanceTask()
+                  task.set_processor(processor)
+                  task.status = MaintenanceTaskStatus.PENDING
 
-              with session_maker() as session:
-                  session.add(task)
-                  session.commit()
+                  async with a_session_maker() as session:
+                      session.add(task)
+                      await session.commit()
+
+              asyncio.run(main())
           restartPolicy: OnFailure
 ```
 

enterprise/doc/design-doc/plugin-launch-flow.md

@@ -0,0 +1,131 @@
+# Plugin Launch Flow
+
+This document describes how plugins are launched in OpenHands Saas / Enterprise, from the plugin directory through to agent execution.
+
+## Architecture Overview
+
+```
+Plugin Directory ──▶ Frontend /launch ──▶ App Server ──▶ Agent Server ──▶ SDK
+    (external)           (modal)           (API)        (in sandbox)    (plugin loading)
+```
+
+| Component | Responsibility |
+|-----------|---------------|
+| **Plugin Directory** | Index plugins, present to user, construct launch URLs |
+| **Frontend** | Display confirmation modal, collect parameters, call API |
+| **App Server** | Validate request, pass plugin specs to agent server |
+| **Agent Server** | Run inside sandbox, delegate plugin loading to SDK |
+| **SDK** | Fetch plugins, load contents, merge skills/hooks/MCP into agent |
+
+## User Experience
+
+### Plugin Directory
+
+The plugin directory presents users with a catalog of available plugins. For each plugin, users see:
+- Plugin name and description (from `plugin.json`)
+- Author and version information
+- A "Launch" button
+
+When a user clicks "Launch", the plugin directory:
+1. Reads the plugin's `entry_command` to know which slash command to invoke
+2. Determines what parameters the plugin accepts (if any)
+3. Redirects to OpenHands with this information encoded in the URL
+
+### Parameter Collection
+
+If a plugin requires user input (API keys, configuration values, etc.), the frontend displays a form modal before starting the conversation. Parameters are passed in the launch URL and rendered as form fields based on their type:
+
+- **String values** → Text input
+- **Number values** → Number input
+- **Boolean values** → Checkbox
+
+Only primitive types are supported. Complex types (arrays, objects) are not currently supported for parameter input.
+
+The user fills in required values, then clicks "Start Conversation" to proceed.
+
+## Launch Flow
+
+1. **Plugin Directory** (external) constructs a launch URL to the OpenHands app server when user clicks "Launch":
+   ```
+   /launch?plugins=BASE64_JSON&message=/city-weather:now%20Tokyo
+   ```
+
+   The `plugins` parameter includes any parameter definitions with default values:
+   ```json
+   [{
+     "source": "github:owner/repo",
+     "repo_path": "plugins/my-plugin",
+     "parameters": {"api_key": "", "timeout": 30, "debug": false}
+   }]
+   ```
+
+2. **OpenHands Frontend** (`/launch` route, [PR #12699](https://github.com/OpenHands/OpenHands/pull/12699)) displays modal with parameter form, collects user input
+
+3. **OpenHands App Server** ([PR #12338](https://github.com/OpenHands/OpenHands/pull/12338)) receives the API call:
+   ```
+   POST /api/v1/app-conversations
+   {
+     "plugins": [{"source": "github:owner/repo", "repo_path": "plugins/city-weather"}],
+     "initial_message": {"content": [{"type": "text", "text": "/city-weather:now Tokyo"}]}
+   }
+   ```
+
+   Call stack:
+   - `AppConversationRouter` receives request with `PluginSpec` list
+   - `LiveStatusAppConversationService._finalize_conversation_request()` converts `PluginSpec` → `PluginSource`
+   - Creates `StartConversationRequest(plugins=sdk_plugins, ...)` and sends to agent server
+
+4. **Agent Server** (inside sandbox, [SDK PR #1651](https://github.com/OpenHands/software-agent-sdk/pull/1651)) stores specs, defers loading:
+
+   Call stack:
+   - `ConversationService.start_conversation()` receives `StartConversationRequest`
+   - Creates `StoredConversation` with plugin specs
+   - Creates `LocalConversation(plugins=request.plugins, ...)`
+   - Plugin loading deferred until first `run()` or `send_message()`
+
+5. **SDK** fetches and loads plugins on first use:
+
+   Call stack:
+   - `LocalConversation._ensure_plugins_loaded()` triggered by first message
+   - For each plugin spec:
+     - `Plugin.fetch(source, ref, repo_path)` → clones/caches git repo
+     - `Plugin.load(path)` → parses `plugin.json`, loads commands/skills/hooks
+     - `plugin.add_skills_to(context)` → merges skills into agent
+     - `plugin.add_mcp_config_to(config)` → merges MCP servers
+
+6. **Agent** receives message, `/city-weather:now` triggers the skill
+
+## Key Design Decisions
+
+### Plugin Loading in Sandbox
+
+Plugins load **inside the sandbox** because:
+- Plugin hooks and scripts need isolated execution
+- MCP servers run inside the sandbox
+- Skills may reference sandbox filesystem
+
+### Entry Command Handling
+
+The `entry_command` field in `plugin.json` allows plugin authors to declare a default command:
+
+```json
+{
+  "name": "city-weather",
+  "entry_command": "now"
+}
+```
+
+This flows through the system:
+1. Plugin author declares `entry_command` in plugin.json
+2. Plugin directory reads it when indexing
+3. Plugin directory includes `/city-weather:now` in the launch URL's `message` parameter
+4. Message passes through to agent as `initial_message`
+
+The SDK exposes this field but does not auto-invoke it—callers control the initial message.
+
+## Related
+
+- [OpenHands PR #12338](https://github.com/OpenHands/OpenHands/pull/12338) - App server plugin support
+- [OpenHands PR #12699](https://github.com/OpenHands/OpenHands/pull/12699) - Frontend `/launch` route
+- [SDK PR #1651](https://github.com/OpenHands/software-agent-sdk/pull/1651) - Agent server plugin loading
+- [SDK PR #1647](https://github.com/OpenHands/software-agent-sdk/pull/1647) - Plugin.fetch() for remote plugin fetching

enterprise/enterprise_local/convert_to_env.py

@@ -109,6 +109,9 @@ lines.append(
 lines.append(
     'OPENHANDS_BITBUCKET_SERVICE_CLS=integrations.bitbucket.bitbucket_service.SaaSBitBucketService'
 )
+lines.append(
+    'OPENHANDS_BITBUCKET_DATA_CENTER_SERVICE_CLS=integrations.bitbucket_data_center.bitbucket_dc_service.SaaSBitbucketDCService'
+)
 lines.append(
     'OPENHANDS_CONVERSATION_VALIDATOR_CLS=storage.saas_conversation_validator.SaasConversationValidator'
 )

enterprise/experiments/constants.py

@@ -1,47 +0,0 @@
-import os
-
-import posthog
-
-from openhands.core.logger import openhands_logger as logger
-
-# Initialize PostHog
-posthog.api_key = os.environ.get('POSTHOG_CLIENT_KEY', 'phc_placeholder')
-posthog.host = os.environ.get('POSTHOG_HOST', 'https://us.i.posthog.com')
-
-# Log PostHog configuration with masked API key for security
-api_key = posthog.api_key
-if api_key and len(api_key) > 8:
-    masked_key = f'{api_key[:4]}...{api_key[-4:]}'
-else:
-    masked_key = 'not_set_or_too_short'
-logger.info('posthog_configuration', extra={'posthog_api_key_masked': masked_key})
-
-# Global toggle for the experiment manager
-ENABLE_EXPERIMENT_MANAGER = (
-    os.environ.get('ENABLE_EXPERIMENT_MANAGER', 'false').lower() == 'true'
-)
-
-# Get the current experiment type from environment variable
-# If None, no experiment is running
-EXPERIMENT_LITELLM_DEFAULT_MODEL_EXPERIMENT = os.environ.get(
-    'EXPERIMENT_LITELLM_DEFAULT_MODEL_EXPERIMENT', ''
-)
-# System prompt experiment toggle
-EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT = os.environ.get(
-    'EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT', ''
-)
-
-EXPERIMENT_CLAUDE4_VS_GPT5 = os.environ.get('EXPERIMENT_CLAUDE4_VS_GPT5', '')
-
-EXPERIMENT_CONDENSER_MAX_STEP = os.environ.get('EXPERIMENT_CONDENSER_MAX_STEP', '')
-
-logger.info(
-    'experiment_manager:run_conversation_variant_test:experiment_config',
-    extra={
-        'enable_experiment_manager': ENABLE_EXPERIMENT_MANAGER,
-        'experiment_litellm_default_model_experiment': EXPERIMENT_LITELLM_DEFAULT_MODEL_EXPERIMENT,
-        'experiment_system_prompt_experiment': EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT,
-        'experiment_claude4_vs_gpt5_experiment': EXPERIMENT_CLAUDE4_VS_GPT5,
-        'experiment_condenser_max_step': EXPERIMENT_CONDENSER_MAX_STEP,
-    },
-)

enterprise/experiments/experiment_manager.py

@@ -1,97 +0,0 @@
-from uuid import UUID
-
-from experiments.constants import (
-    ENABLE_EXPERIMENT_MANAGER,
-    EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT,
-)
-from experiments.experiment_versions import (
-    handle_system_prompt_experiment,
-)
-
-from openhands.core.config.openhands_config import OpenHandsConfig
-from openhands.core.logger import openhands_logger as logger
-from openhands.experiments.experiment_manager import ExperimentManager
-from openhands.sdk import Agent
-from openhands.server.session.conversation_init_data import ConversationInitData
-
-
-class SaaSExperimentManager(ExperimentManager):
-    @staticmethod
-    def run_agent_variant_tests__v1(
-        user_id: str | None, conversation_id: UUID, agent: Agent
-    ) -> Agent:
-        if not ENABLE_EXPERIMENT_MANAGER:
-            logger.info(
-                'experiment_manager:run_conversation_variant_test:skipped',
-                extra={'reason': 'experiment_manager_disabled'},
-            )
-            return agent
-
-        if EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT:
-            agent = agent.model_copy(
-                update={'system_prompt_filename': 'system_prompt_long_horizon.j2'}
-            )
-
-        return agent
-
-    @staticmethod
-    def run_conversation_variant_test(
-        user_id, conversation_id, conversation_settings
-    ) -> ConversationInitData:
-        """
-        Run conversation variant test and potentially modify the conversation settings
-        based on the PostHog feature flags.
-
-        Args:
-            user_id: The user ID
-            conversation_id: The conversation ID
-            conversation_settings: The conversation settings that may include convo_id and llm_model
-
-        Returns:
-            The modified conversation settings
-        """
-        logger.debug(
-            'experiment_manager:run_conversation_variant_test:started',
-            extra={'user_id': user_id, 'conversation_id': conversation_id},
-        )
-
-        return conversation_settings
-
-    @staticmethod
-    def run_config_variant_test(
-        user_id: str | None, conversation_id: str, config: OpenHandsConfig
-    ) -> OpenHandsConfig:
-        """
-        Run agent config variant test and potentially modify the OpenHands config
-        based on the current experiment type and PostHog feature flags.
-
-        Args:
-            user_id: The user ID
-            conversation_id: The conversation ID
-            config: The OpenHands configuration
-
-        Returns:
-            The modified OpenHands configuration
-        """
-        logger.info(
-            'experiment_manager:run_config_variant_test:started',
-            extra={'user_id': user_id},
-        )
-
-        # Skip all experiment processing if the experiment manager is disabled
-        if not ENABLE_EXPERIMENT_MANAGER:
-            logger.info(
-                'experiment_manager:run_config_variant_test:skipped',
-                extra={'reason': 'experiment_manager_disabled'},
-            )
-            return config
-
-        # Pass the entire OpenHands config to the system prompt experiment
-        # Let the experiment handler directly modify the config as needed
-        modified_config = handle_system_prompt_experiment(
-            user_id, conversation_id, config
-        )
-
-        # Condenser max step experiment is applied via conversation variant test,
-        # not config variant test. Return modified config from system prompt only.
-        return modified_config

enterprise/experiments/experiment_versions/_001_litellm_default_model_experiment.py

@@ -1,107 +0,0 @@
-"""
-LiteLLM model experiment handler.
-
-This module contains the handler for the LiteLLM model experiment.
-"""
-
-import posthog
-from experiments.constants import EXPERIMENT_LITELLM_DEFAULT_MODEL_EXPERIMENT
-from server.constants import (
-    IS_FEATURE_ENV,
-    build_litellm_proxy_model_path,
-    get_default_litellm_model,
-)
-
-from openhands.core.logger import openhands_logger as logger
-
-
-def handle_litellm_default_model_experiment(
-    user_id, conversation_id, conversation_settings
-):
-    """
-    Handle the LiteLLM model experiment.
-
-    Args:
-        user_id: The user ID
-        conversation_id: The conversation ID
-        conversation_settings: The conversation settings
-
-    Returns:
-        Modified conversation settings
-    """
-    # No-op if the specific experiment is not enabled
-    if not EXPERIMENT_LITELLM_DEFAULT_MODEL_EXPERIMENT:
-        logger.info(
-            'experiment_manager:ab_testing:skipped',
-            extra={
-                'convo_id': conversation_id,
-                'reason': 'experiment_not_enabled',
-                'experiment': EXPERIMENT_LITELLM_DEFAULT_MODEL_EXPERIMENT,
-            },
-        )
-        return conversation_settings
-
-    # Use experiment name as the flag key
-    try:
-        enabled_variant = posthog.get_feature_flag(
-            EXPERIMENT_LITELLM_DEFAULT_MODEL_EXPERIMENT, conversation_id
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:get_feature_flag:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_LITELLM_DEFAULT_MODEL_EXPERIMENT,
-                'error': str(e),
-            },
-        )
-        return conversation_settings
-
-    # Log the experiment event
-    # If this is a feature environment, add "FEATURE_" prefix to user_id for PostHog
-    posthog_user_id = f'FEATURE_{user_id}' if IS_FEATURE_ENV else user_id
-
-    try:
-        posthog.capture(
-            distinct_id=posthog_user_id,
-            event='model_set',
-            properties={
-                'conversation_id': conversation_id,
-                'variant': enabled_variant,
-                'original_user_id': user_id,
-                'is_feature_env': IS_FEATURE_ENV,
-            },
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:posthog_capture:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_LITELLM_DEFAULT_MODEL_EXPERIMENT,
-                'error': str(e),
-            },
-        )
-        # Continue execution as this is not critical
-
-    logger.info(
-        'posthog_capture',
-        extra={
-            'event': 'model_set',
-            'posthog_user_id': posthog_user_id,
-            'is_feature_env': IS_FEATURE_ENV,
-            'conversation_id': conversation_id,
-            'variant': enabled_variant,
-        },
-    )
-
-    # Set the model based on the feature flag variant
-    if enabled_variant == 'claude37':
-        # Use the shared utility to construct the LiteLLM proxy model path
-        model = build_litellm_proxy_model_path('claude-3-7-sonnet-20250219')
-        # Update the conversation settings with the selected model
-        conversation_settings.llm_model = model
-    else:
-        # Update the conversation settings with the default model for the current version
-        conversation_settings.llm_model = get_default_litellm_model()
-
-    return conversation_settings

enterprise/experiments/experiment_versions/_002_system_prompt_experiment.py

@@ -1,181 +0,0 @@
-"""
-System prompt experiment handler.
-
-This module contains the handler for the system prompt experiment that uses
-the PostHog variant as the system prompt filename.
-"""
-
-import copy
-
-import posthog
-from experiments.constants import EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT
-from server.constants import IS_FEATURE_ENV
-from storage.experiment_assignment_store import ExperimentAssignmentStore
-
-from openhands.core.config.openhands_config import OpenHandsConfig
-from openhands.core.logger import openhands_logger as logger
-
-
-def _get_system_prompt_variant(user_id, conversation_id):
-    """
-    Get the system prompt variant for the experiment.
-
-    Args:
-        user_id: The user ID
-        conversation_id: The conversation ID
-
-    Returns:
-        str or None: The PostHog variant name or None if experiment is not enabled or error occurs
-    """
-    # No-op if the specific experiment is not enabled
-    if not EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT:
-        logger.info(
-            'experiment_manager_002:ab_testing:skipped',
-            extra={
-                'convo_id': conversation_id,
-                'reason': 'experiment_not_enabled',
-                'experiment': EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT,
-            },
-        )
-        return None
-
-    # Use experiment name as the flag key
-    try:
-        enabled_variant = posthog.get_feature_flag(
-            EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT, conversation_id
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:get_feature_flag:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT,
-                'error': str(e),
-            },
-        )
-        return None
-
-    # Store the experiment assignment in the database
-    try:
-        experiment_store = ExperimentAssignmentStore()
-        experiment_store.update_experiment_variant(
-            conversation_id=conversation_id,
-            experiment_name='system_prompt_experiment',
-            variant=enabled_variant,
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:store_assignment:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT,
-                'variant': enabled_variant,
-                'error': str(e),
-            },
-        )
-        # Fail the experiment if we cannot track the splits - results would not be explainable
-        return None
-
-    # Log the experiment event
-    # If this is a feature environment, add "FEATURE_" prefix to user_id for PostHog
-    posthog_user_id = f'FEATURE_{user_id}' if IS_FEATURE_ENV else user_id
-
-    try:
-        posthog.capture(
-            distinct_id=posthog_user_id,
-            event='system_prompt_set',
-            properties={
-                'conversation_id': conversation_id,
-                'variant': enabled_variant,
-                'original_user_id': user_id,
-                'is_feature_env': IS_FEATURE_ENV,
-            },
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:posthog_capture:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT,
-                'error': str(e),
-            },
-        )
-        # Continue execution as this is not critical
-
-    logger.info(
-        'posthog_capture',
-        extra={
-            'event': 'system_prompt_set',
-            'posthog_user_id': posthog_user_id,
-            'is_feature_env': IS_FEATURE_ENV,
-            'conversation_id': conversation_id,
-            'variant': enabled_variant,
-        },
-    )
-
-    return enabled_variant
-
-
-def handle_system_prompt_experiment(
-    user_id, conversation_id, config: OpenHandsConfig
-) -> OpenHandsConfig:
-    """
-    Handle the system prompt experiment for OpenHands config.
-
-    Args:
-        user_id: The user ID
-        conversation_id: The conversation ID
-        config: The OpenHands configuration
-
-    Returns:
-        Modified OpenHands configuration
-    """
-    enabled_variant = _get_system_prompt_variant(user_id, conversation_id)
-
-    # If variant is None, experiment is not enabled or there was an error
-    if enabled_variant is None:
-        return config
-
-    # Deep copy the config to avoid modifying the original
-    modified_config = copy.deepcopy(config)
-
-    # Set the system prompt filename based on the variant
-    if enabled_variant == 'control':
-        # Use the long-horizon system prompt for the control variant
-        agent_config = modified_config.get_agent_config(modified_config.default_agent)
-        agent_config.system_prompt_filename = 'system_prompt_long_horizon.j2'
-        agent_config.enable_plan_mode = True
-    elif enabled_variant == 'interactive':
-        modified_config.get_agent_config(
-            modified_config.default_agent
-        ).system_prompt_filename = 'system_prompt_interactive.j2'
-    elif enabled_variant == 'no_tools':
-        modified_config.get_agent_config(
-            modified_config.default_agent
-        ).system_prompt_filename = 'system_prompt.j2'
-    else:
-        logger.error(
-            'system_prompt_experiment:unknown_variant',
-            extra={
-                'user_id': user_id,
-                'convo_id': conversation_id,
-                'variant': enabled_variant,
-                'reason': 'no explicit mapping; returning original config',
-            },
-        )
-        return config
-
-    # Log which prompt is being used
-    logger.info(
-        'system_prompt_experiment:prompt_selected',
-        extra={
-            'user_id': user_id,
-            'convo_id': conversation_id,
-            'system_prompt_filename': modified_config.get_agent_config(
-                modified_config.default_agent
-            ).system_prompt_filename,
-            'variant': enabled_variant,
-        },
-    )
-
-    return modified_config

enterprise/experiments/experiment_versions/_003_llm_claude4_vs_gpt5_experiment.py

@@ -1,137 +0,0 @@
-"""
-LiteLLM model experiment handler.
-
-This module contains the handler for the LiteLLM model experiment.
-"""
-
-import posthog
-from experiments.constants import EXPERIMENT_CLAUDE4_VS_GPT5
-from server.constants import (
-    IS_FEATURE_ENV,
-    build_litellm_proxy_model_path,
-    get_default_litellm_model,
-)
-from storage.experiment_assignment_store import ExperimentAssignmentStore
-
-from openhands.core.logger import openhands_logger as logger
-from openhands.server.session.conversation_init_data import ConversationInitData
-
-
-def _get_model_variant(user_id: str | None, conversation_id: str) -> str | None:
-    if not EXPERIMENT_CLAUDE4_VS_GPT5:
-        logger.info(
-            'experiment_manager:ab_testing:skipped',
-            extra={
-                'convo_id': conversation_id,
-                'reason': 'experiment_not_enabled',
-                'experiment': EXPERIMENT_CLAUDE4_VS_GPT5,
-            },
-        )
-        return None
-
-    try:
-        enabled_variant = posthog.get_feature_flag(
-            EXPERIMENT_CLAUDE4_VS_GPT5, conversation_id
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:get_feature_flag:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_CLAUDE4_VS_GPT5,
-                'error': str(e),
-            },
-        )
-        return None
-
-    # Store the experiment assignment in the database
-    try:
-        experiment_store = ExperimentAssignmentStore()
-        experiment_store.update_experiment_variant(
-            conversation_id=conversation_id,
-            experiment_name='claude4_vs_gpt5_experiment',
-            variant=enabled_variant,
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:store_assignment:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_CLAUDE4_VS_GPT5,
-                'variant': enabled_variant,
-                'error': str(e),
-            },
-        )
-        # Fail the experiment if we cannot track the splits - results would not be explainable
-        return None
-
-    # Log the experiment event
-    # If this is a feature environment, add "FEATURE_" prefix to user_id for PostHog
-    posthog_user_id = f'FEATURE_{user_id}' if IS_FEATURE_ENV else user_id
-
-    try:
-        posthog.capture(
-            distinct_id=posthog_user_id,
-            event='claude4_or_gpt5_set',
-            properties={
-                'conversation_id': conversation_id,
-                'variant': enabled_variant,
-                'original_user_id': user_id,
-                'is_feature_env': IS_FEATURE_ENV,
-            },
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:posthog_capture:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_CLAUDE4_VS_GPT5,
-                'error': str(e),
-            },
-        )
-        # Continue execution as this is not critical
-
-    logger.info(
-        'posthog_capture',
-        extra={
-            'event': 'claude4_or_gpt5_set',
-            'posthog_user_id': posthog_user_id,
-            'is_feature_env': IS_FEATURE_ENV,
-            'conversation_id': conversation_id,
-            'variant': enabled_variant,
-        },
-    )
-
-    return enabled_variant
-
-
-def handle_claude4_vs_gpt5_experiment(
-    user_id: str | None,
-    conversation_id: str,
-    conversation_settings: ConversationInitData,
-) -> ConversationInitData:
-    """
-    Handle the LiteLLM model experiment.
-
-    Args:
-        user_id: The user ID
-        conversation_id: The conversation ID
-        conversation_settings: The conversation settings
-
-    Returns:
-        Modified conversation settings
-    """
-
-    enabled_variant = _get_model_variant(user_id, conversation_id)
-
-    if not enabled_variant:
-        return conversation_settings
-
-    # Set the model based on the feature flag variant
-    if enabled_variant == 'gpt5':
-        model = build_litellm_proxy_model_path('gpt-5-2025-08-07')
-        conversation_settings.llm_model = model
-    else:
-        conversation_settings.llm_model = get_default_litellm_model()
-
-    return conversation_settings

enterprise/experiments/experiment_versions/_004_condenser_max_step_experiment.py

@@ -1,232 +0,0 @@
-"""
-Condenser max step experiment handler.
-
-This module contains the handler for the condenser max step experiment that tests
-different max_size values for the condenser configuration.
-"""
-
-from uuid import UUID
-
-import posthog
-from experiments.constants import EXPERIMENT_CONDENSER_MAX_STEP
-from server.constants import IS_FEATURE_ENV
-from storage.experiment_assignment_store import ExperimentAssignmentStore
-
-from openhands.core.logger import openhands_logger as logger
-from openhands.sdk import Agent
-from openhands.sdk.context.condenser import (
-    LLMSummarizingCondenser,
-)
-from openhands.server.session.conversation_init_data import ConversationInitData
-
-
-def _get_condenser_max_step_variant(user_id, conversation_id):
-    """
-    Get the condenser max step variant for the experiment.
-
-    Args:
-        user_id: The user ID
-        conversation_id: The conversation ID
-
-    Returns:
-        str or None: The PostHog variant name or None if experiment is not enabled or error occurs
-    """
-    # No-op if the specific experiment is not enabled
-    if not EXPERIMENT_CONDENSER_MAX_STEP:
-        logger.info(
-            'experiment_manager_004:ab_testing:skipped',
-            extra={
-                'convo_id': conversation_id,
-                'reason': 'experiment_not_enabled',
-                'experiment': EXPERIMENT_CONDENSER_MAX_STEP,
-            },
-        )
-        return None
-
-    # Use experiment name as the flag key
-    try:
-        enabled_variant = posthog.get_feature_flag(
-            EXPERIMENT_CONDENSER_MAX_STEP, conversation_id
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:get_feature_flag:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_CONDENSER_MAX_STEP,
-                'error': str(e),
-            },
-        )
-        return None
-
-    # Store the experiment assignment in the database
-    try:
-        experiment_store = ExperimentAssignmentStore()
-        experiment_store.update_experiment_variant(
-            conversation_id=conversation_id,
-            experiment_name='condenser_max_step_experiment',
-            variant=enabled_variant,
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:store_assignment:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_CONDENSER_MAX_STEP,
-                'variant': enabled_variant,
-                'error': str(e),
-            },
-        )
-        # Fail the experiment if we cannot track the splits - results would not be explainable
-        return None
-
-    # Log the experiment event
-    # If this is a feature environment, add "FEATURE_" prefix to user_id for PostHog
-    posthog_user_id = f'FEATURE_{user_id}' if IS_FEATURE_ENV else user_id
-
-    try:
-        posthog.capture(
-            distinct_id=posthog_user_id,
-            event='condenser_max_step_set',
-            properties={
-                'conversation_id': conversation_id,
-                'variant': enabled_variant,
-                'original_user_id': user_id,
-                'is_feature_env': IS_FEATURE_ENV,
-            },
-        )
-    except Exception as e:
-        logger.error(
-            'experiment_manager:posthog_capture:failed',
-            extra={
-                'convo_id': conversation_id,
-                'experiment': EXPERIMENT_CONDENSER_MAX_STEP,
-                'error': str(e),
-            },
-        )
-        # Continue execution as this is not critical
-
-    logger.info(
-        'posthog_capture',
-        extra={
-            'event': 'condenser_max_step_set',
-            'posthog_user_id': posthog_user_id,
-            'is_feature_env': IS_FEATURE_ENV,
-            'conversation_id': conversation_id,
-            'variant': enabled_variant,
-        },
-    )
-
-    return enabled_variant
-
-
-def handle_condenser_max_step_experiment(
-    user_id: str | None,
-    conversation_id: str,
-    conversation_settings: ConversationInitData,
-) -> ConversationInitData:
-    """
-    Handle the condenser max step experiment for conversation settings.
-
-    We should not modify persistent user settings. Instead, apply the experiment
-    variant to the conversation's in-memory settings object for this session only.
-
-    Variants:
-    - control -> condenser_max_size = 120
-    - treatment -> condenser_max_size = 80
-
-    Returns the (potentially) modified conversation_settings.
-    """
-
-    enabled_variant = _get_condenser_max_step_variant(user_id, conversation_id)
-
-    if enabled_variant is None:
-        return conversation_settings
-
-    if enabled_variant == 'control':
-        condenser_max_size = 120
-    elif enabled_variant == 'treatment':
-        condenser_max_size = 80
-    else:
-        logger.error(
-            'condenser_max_step_experiment:unknown_variant',
-            extra={
-                'user_id': user_id,
-                'convo_id': conversation_id,
-                'variant': enabled_variant,
-                'reason': 'unknown variant; returning original conversation settings',
-            },
-        )
-        return conversation_settings
-
-    try:
-        # Apply the variant to this conversation only; do not persist to DB.
-        # Not all OpenHands versions expose `condenser_max_size` on settings.
-        if hasattr(conversation_settings, 'condenser_max_size'):
-            conversation_settings.condenser_max_size = condenser_max_size
-            logger.info(
-                'condenser_max_step_experiment:conversation_settings_applied',
-                extra={
-                    'user_id': user_id,
-                    'convo_id': conversation_id,
-                    'variant': enabled_variant,
-                    'condenser_max_size': condenser_max_size,
-                },
-            )
-        else:
-            logger.warning(
-                'condenser_max_step_experiment:field_missing_on_settings',
-                extra={
-                    'user_id': user_id,
-                    'convo_id': conversation_id,
-                    'variant': enabled_variant,
-                    'reason': 'condenser_max_size not present on ConversationInitData',
-                },
-            )
-    except Exception as e:
-        logger.error(
-            'condenser_max_step_experiment:apply_failed',
-            extra={
-                'user_id': user_id,
-                'convo_id': conversation_id,
-                'variant': enabled_variant,
-                'error': str(e),
-            },
-        )
-        return conversation_settings
-
-    return conversation_settings
-
-
-def handle_condenser_max_step_experiment__v1(
-    user_id: str | None,
-    conversation_id: UUID,
-    agent: Agent,
-) -> Agent:
-    enabled_variant = _get_condenser_max_step_variant(user_id, str(conversation_id))
-
-    if enabled_variant is None:
-        return agent
-
-    if enabled_variant == 'control':
-        condenser_max_size = 120
-    elif enabled_variant == 'treatment':
-        condenser_max_size = 80
-    else:
-        logger.error(
-            'condenser_max_step_experiment:unknown_variant',
-            extra={
-                'user_id': user_id,
-                'convo_id': conversation_id,
-                'variant': enabled_variant,
-                'reason': 'unknown variant; returning original conversation settings',
-            },
-        )
-        return agent
-
-    condenser_llm = agent.llm.model_copy(update={'usage_id': 'condenser'})
-    condenser = LLMSummarizingCondenser(
-        llm=condenser_llm, max_size=condenser_max_size, keep_first=4
-    )
-
-    return agent.model_copy(update={'condenser': condenser})

enterprise/experiments/experiment_versions/__init__.py

@@ -1,25 +0,0 @@
-"""
-Experiment versions package.
-
-This package contains handlers for different experiment versions.
-"""
-
-from experiments.experiment_versions._001_litellm_default_model_experiment import (
-    handle_litellm_default_model_experiment,
-)
-from experiments.experiment_versions._002_system_prompt_experiment import (
-    handle_system_prompt_experiment,
-)
-from experiments.experiment_versions._003_llm_claude4_vs_gpt5_experiment import (
-    handle_claude4_vs_gpt5_experiment,
-)
-from experiments.experiment_versions._004_condenser_max_step_experiment import (
-    handle_condenser_max_step_experiment,
-)
-
-__all__ = [
-    'handle_litellm_default_model_experiment',
-    'handle_system_prompt_experiment',
-    'handle_claude4_vs_gpt5_experiment',
-    'handle_condenser_max_step_experiment',
-]

enterprise/integrations/bitbucket_data_center/bitbucket_dc_service.py

@@ -0,0 +1,65 @@
+from pydantic import SecretStr
+from server.auth.token_manager import TokenManager
+
+from openhands.core.logger import openhands_logger as logger
+from openhands.integrations.bitbucket_data_center.bitbucket_dc_service import (
+    BitbucketDCService,
+)
+from openhands.integrations.service_types import ProviderType
+
+
+class SaaSBitbucketDCService(BitbucketDCService):
+    def __init__(
+        self,
+        user_id: str | None = None,
+        external_auth_token: SecretStr | None = None,
+        external_auth_id: str | None = None,
+        token: SecretStr | None = None,
+        external_token_manager: bool = False,
+        base_domain: str | None = None,
+    ):
+        logger.debug(
+            f'SaaSBitbucketDCService created with user_id {user_id}, external_auth_id {external_auth_id}, external_auth_token {'set' if external_auth_token else 'None'}, token {'set' if token else 'None'}, external_token_manager {external_token_manager}'
+        )
+        super().__init__(
+            user_id=user_id,
+            external_auth_token=external_auth_token,
+            external_auth_id=external_auth_id,
+            token=token,
+            external_token_manager=external_token_manager,
+            base_domain=base_domain,
+        )
+
+        self.token_manager = TokenManager(external=external_token_manager)
+        self.refresh = True
+
+    async def get_latest_token(self) -> SecretStr | None:
+        bitbucket_dc_token = None
+        if self.external_auth_token:
+            bitbucket_dc_token = SecretStr(
+                await self.token_manager.get_idp_token(
+                    self.external_auth_token.get_secret_value(),
+                    idp=ProviderType.BITBUCKET_DATA_CENTER,
+                )
+            )
+            logger.debug('Got Bitbucket DC token via external_auth_token')
+        elif self.external_auth_id:
+            offline_token = await self.token_manager.load_offline_token(
+                self.external_auth_id
+            )
+            bitbucket_dc_token = SecretStr(
+                await self.token_manager.get_idp_token_from_offline_token(
+                    offline_token, ProviderType.BITBUCKET_DATA_CENTER
+                )
+            )
+            logger.debug('Got Bitbucket DC token via external_auth_id')
+        elif self.user_id:
+            bitbucket_dc_token = SecretStr(
+                await self.token_manager.get_idp_token_from_idp_user_id(
+                    self.user_id, ProviderType.BITBUCKET_DATA_CENTER
+                )
+            )
+            logger.debug('Got Bitbucket DC token via user_id')
+        else:
+            logger.warning('external_auth_token and user_id not set!')
+        return bitbucket_dc_token

enterprise/integrations/github/data_collector.py

@@ -116,10 +116,8 @@ class GitHubDataCollector:
 
         return suffix
 
-    def _get_installation_access_token(self, installation_id: str) -> str:
-        token_data = self.github_integration.get_access_token(
-            installation_id  # type: ignore[arg-type]
-        )
+    def _get_installation_access_token(self, installation_id: int) -> str:
+        token_data = self.github_integration.get_access_token(installation_id)
         return token_data.token
 
     def _check_openhands_author(self, name, login) -> bool:
@@ -134,7 +132,7 @@ class GitHubDataCollector:
         )
 
     def _get_issue_comments(
-        self, installation_id: str, repo_name: str, issue_number: int, conversation_id
+        self, installation_id: int, repo_name: str, issue_number: int, conversation_id
     ) -> list[dict[str, Any]]:
         """
         Retrieve all comments from an issue until a comment with conversation_id is found
@@ -234,7 +232,7 @@ class GitHubDataCollector:
             f'[Github]: Saved issue #{issue_number} for {github_view.full_repo_name}'
         )
 
-    def _get_pr_commits(self, installation_id: str, repo_name: str, pr_number: int):
+    def _get_pr_commits(self, installation_id: int, repo_name: str, pr_number: int):
         commits = []
         installation_token = self._get_installation_access_token(installation_id)
         with Github(auth=Auth.Token(installation_token)) as github_client:
@@ -431,7 +429,7 @@ class GitHubDataCollector:
         - Num openhands review comments
         """
         pr_number = openhands_pr.pr_number
-        installation_id = openhands_pr.installation_id
+        installation_id = int(openhands_pr.installation_id)
         repo_id = openhands_pr.repo_id
 
         # Get installation token and create Github client
@@ -569,7 +567,7 @@ class GitHubDataCollector:
         openhands_helped_author = openhands_commit_count > 0
 
         # Update the PR with OpenHands statistics
-        update_success = store.update_pr_openhands_stats(
+        update_success = await store.update_pr_openhands_stats(
             repo_id=repo_id,
             pr_number=pr_number,
             original_updated_at=openhands_pr.updated_at,
@@ -612,7 +610,7 @@ class GitHubDataCollector:
         action = payload.get('action', '')
         return action == 'closed' and 'pull_request' in payload
 
-    def _track_closed_or_merged_pr(self, payload):
+    async def _track_closed_or_merged_pr(self, payload):
         """
         Track PR closed/merged event
         """
@@ -671,17 +669,17 @@ class GitHubDataCollector:
             num_general_comments=num_general_comments,
         )
 
-        store.insert_pr(pr)
+        await store.insert_pr(pr)
         logger.info(f'Tracked PR {status}: {repo_id}#{pr_number}')
 
-    def process_payload(self, message: Message):
+    async def process_payload(self, message: Message):
         if not COLLECT_GITHUB_INTERACTIONS:
             return
 
         raw_payload = message.message.get('payload', {})
 
         if self._is_pr_closed_or_merged(raw_payload):
-            self._track_closed_or_merged_pr(raw_payload)
+            await self._track_closed_or_merged_pr(raw_payload)
 
     async def save_data(self, github_view: ResolverViewInterface):
         if not COLLECT_GITHUB_INTERACTIONS:

enterprise/integrations/github/github_manager.py

@@ -10,6 +10,7 @@ from integrations.github.github_view import (
     GithubIssue,
     GithubIssueComment,
     GithubPRComment,
+    GithubViewType,
 )
 from integrations.manager import Manager
 from integrations.models import (
@@ -19,9 +20,11 @@ from integrations.models import (
 from integrations.types import ResolverViewInterface
 from integrations.utils import (
     CONVERSATION_URL,
+    ENABLE_SOLVABILITY_ANALYSIS,
     HOST_URL,
     OPENHANDS_RESOLVER_TEMPLATES_DIR,
     get_session_expired_message,
+    get_user_not_found_message,
 )
 from integrations.v1_utils import get_saas_user_auth
 from jinja2 import Environment, FileSystemLoader
@@ -40,10 +43,9 @@ from openhands.server.types import (
     SessionExpiredError,
 )
 from openhands.storage.data_models.secrets import Secrets
-from openhands.utils.async_utils import call_sync_from_async
 
 
-class GithubManager(Manager):
+class GithubManager(Manager[GithubViewType]):
     def __init__(
         self, token_manager: TokenManager, data_collector: GitHubDataCollector
     ):
@@ -67,11 +69,8 @@ class GithubManager(Manager):
 
         return f'{owner}/{repo_name}'
 
-    def _get_installation_access_token(self, installation_id: str) -> str:
-        # get_access_token is typed to only accept int, but it can handle str.
-        token_data = self.github_integration.get_access_token(
-            installation_id  # type: ignore[arg-type]
-        )
+    def _get_installation_access_token(self, installation_id: int) -> str:
+        token_data = self.github_integration.get_access_token(installation_id)
         return token_data.token
 
     def _add_reaction(
@@ -126,6 +125,76 @@ class GithubManager(Manager):
 
             return False
 
+    def _get_issue_number_from_payload(self, message: Message) -> int | None:
+        """Extract issue/PR number from a GitHub webhook payload.
+
+        Supports all event types that can trigger jobs:
+        - Labeled issues: payload['issue']['number']
+        - Issue comments: payload['issue']['number']
+        - PR comments: payload['issue']['number'] (PRs are accessed via issue endpoint)
+        - Inline PR comments: payload['pull_request']['number']
+
+        Args:
+            message: The incoming GitHub webhook message
+
+        Returns:
+            The issue/PR number, or None if not found
+        """
+        payload = message.message.get('payload', {})
+
+        # Labeled issues, issue comments, and PR comments all have 'issue' in payload
+        if 'issue' in payload:
+            return payload['issue']['number']
+
+        # Inline PR comments have 'pull_request' directly in payload
+        if 'pull_request' in payload:
+            return payload['pull_request']['number']
+
+        return None
+
+    def _send_user_not_found_message(self, message: Message, username: str):
+        """Send a message to the user informing them they need to create an OpenHands account.
+
+        This method handles all supported trigger types:
+        - Labeled issues (action='labeled' with openhands label)
+        - Issue comments (comment containing @openhands)
+        - PR comments (comment containing @openhands on a PR)
+        - Inline PR review comments (comment containing @openhands)
+
+        Args:
+            message: The incoming GitHub webhook message
+            username: The GitHub username to mention in the response
+        """
+        payload = message.message.get('payload', {})
+        installation_id = message.message['installation']
+        repo_obj = payload['repository']
+        full_repo_name = self._get_full_repo_name(repo_obj)
+
+        # Get installation token to post the comment
+        installation_token = self._get_installation_access_token(installation_id)
+
+        # Determine the issue/PR number based on the event type
+        issue_number = self._get_issue_number_from_payload(message)
+
+        if not issue_number:
+            logger.warning(
+                f'[GitHub] Could not determine issue/PR number to send user not found message for {username}. '
+                f'Payload keys: {list(payload.keys())}'
+            )
+            return
+
+        # Post the comment
+        try:
+            with Github(auth=Auth.Token(installation_token)) as github_client:
+                repo = github_client.get_repo(full_repo_name)
+                issue = repo.get_issue(number=issue_number)
+                issue.create_comment(get_user_not_found_message(username))
+        except Exception as e:
+            logger.error(
+                f'[GitHub] Failed to send user not found message to {username} '
+                f'on {full_repo_name}#{issue_number}: {e}'
+            )
+
     async def is_job_requested(self, message: Message) -> bool:
         self._confirm_incoming_source_type(message)
 
@@ -145,11 +214,7 @@ class GithubManager(Manager):
         ).get('body', ''):
             return False
 
-        if GithubFactory.is_eligible_for_conversation_starter(
-            message
-        ) and self._user_has_write_access_to_repo(installation_id, repo_name, username):
-            await GithubFactory.trigger_conversation_starter(message)
-
+        # Check event types before making expensive API calls (e.g., _user_has_write_access_to_repo)
         if not (
             GithubFactory.is_labeled_issue(message)
             or GithubFactory.is_issue_comment(message)
@@ -159,13 +224,22 @@ class GithubManager(Manager):
             return False
 
         logger.info(f'[GitHub] Checking permissions for {username} in {repo_name}')
+        user_has_write_access = self._user_has_write_access_to_repo(
+            installation_id, repo_name, username
+        )
 
-        return self._user_has_write_access_to_repo(installation_id, repo_name, username)
+        if (
+            GithubFactory.is_eligible_for_conversation_starter(message)
+            and user_has_write_access
+        ):
+            await GithubFactory.trigger_conversation_starter(message)
+
+        return user_has_write_access
 
     async def receive_message(self, message: Message):
         self._confirm_incoming_source_type(message)
         try:
-            await call_sync_from_async(self.data_collector.process_payload, message)
+            await self.data_collector.process_payload(message)
         except Exception:
             logger.warning(
                 '[Github]: Error processing payload for gh interaction', exc_info=True
@@ -174,9 +248,20 @@ class GithubManager(Manager):
         if await self.is_job_requested(message):
             payload = message.message.get('payload', {})
             user_id = payload['sender']['id']
+            username = payload['sender']['login']
             keycloak_user_id = await self.token_manager.get_user_id_from_idp_user_id(
                 user_id, ProviderType.GITHUB
             )
+
+            # Check if the user has an OpenHands account
+            if not keycloak_user_id:
+                logger.warning(
+                    f'[GitHub] User {username} (id={user_id}) not found in Keycloak. '
+                    f'User must create an OpenHands account first.'
+                )
+                self._send_user_not_found_message(message, username)
+                return
+
             github_view = await GithubFactory.create_github_view_from_payload(
                 message, keycloak_user_id
             )
@@ -188,46 +273,51 @@ class GithubManager(Manager):
                 github_view.installation_id
             )
             # Store the installation token
-            self.token_manager.store_org_token(
+            await self.token_manager.store_org_token(
                 github_view.installation_id, installation_token
             )
             # Add eyes reaction to acknowledge we've read the request
             self._add_reaction(github_view, 'eyes', installation_token)
             await self.start_job(github_view)
 
-    async def send_message(self, message: Message, github_view: ResolverViewInterface):
-        installation_token = self.token_manager.load_org_token(
+    async def send_message(self, message: str, github_view: GithubViewType):
+        """Send a message to GitHub.
+
+        Args:
+            message: The message content to send (plain text string)
+            github_view: The GitHub view object containing issue/PR/comment info
+        """
+        installation_token = await self.token_manager.load_org_token(
             github_view.installation_id
         )
         if not installation_token:
             logger.warning('Missing installation token')
             return
 
-        outgoing_message = message.message
-
         if isinstance(github_view, GithubInlinePRComment):
             with Github(auth=Auth.Token(installation_token)) as github_client:
                 repo = github_client.get_repo(github_view.full_repo_name)
                 pr = repo.get_pull(github_view.issue_number)
                 pr.create_review_comment_reply(
-                    comment_id=github_view.comment_id, body=outgoing_message
+                    comment_id=github_view.comment_id, body=message
                 )
 
-        elif (
-            isinstance(github_view, GithubPRComment)
-            or isinstance(github_view, GithubIssueComment)
-            or isinstance(github_view, GithubIssue)
+        elif isinstance(
+            github_view, (GithubPRComment, GithubIssueComment, GithubIssue)
         ):
             with Github(auth=Auth.Token(installation_token)) as github_client:
                 repo = github_client.get_repo(github_view.full_repo_name)
                 issue = repo.get_issue(number=github_view.issue_number)
-                issue.create_comment(outgoing_message)
+                issue.create_comment(message)
 
         else:
-            logger.warning('Unsupported location')
+            # Catch any new types added to GithubViewType that aren't handled above
+            logger.warning(  # type: ignore[unreachable]
+                f'Unsupported github_view type: {type(github_view).__name__}'
+            )
             return
 
-    async def start_job(self, github_view: ResolverViewInterface):
+    async def start_job(self, github_view: GithubViewType) -> None:
         """Kick off a job with openhands agent.
 
         1. Get user credential
@@ -240,7 +330,7 @@ class GithubManager(Manager):
         )
 
         try:
-            msg_info = None
+            msg_info: str = ''
 
             try:
                 user_info = github_view.user_info
@@ -281,19 +371,19 @@ class GithubManager(Manager):
                 #   3. Once the conversation is started, its base cost will include the report's spend as well which allows us to control max budget per resolver task
                 convo_metadata = await github_view.initialize_new_conversation()
                 solvability_summary = None
-                try:
-                    if user_token:
+                if not ENABLE_SOLVABILITY_ANALYSIS:
+                    logger.info(
+                        '[Github]: Solvability report feature is disabled, skipping'
+                    )
+                else:
+                    try:
                         solvability_summary = await summarize_issue_solvability(
                             github_view, user_token
                         )
-                    else:
+                    except Exception as e:
                         logger.warning(
-                            '[Github]: No user token available for solvability analysis'
+                            f'[Github]: Error summarizing issue solvability: {str(e)}'
                         )
-                except Exception as e:
-                    logger.warning(
-                        f'[Github]: Error summarizing issue solvability: {str(e)}'
-                    )
 
                 saas_user_auth = await get_saas_user_auth(
                     github_view.user_info.keycloak_user_id, self.token_manager
@@ -356,15 +446,13 @@ class GithubManager(Manager):
 
                 msg_info = get_session_expired_message(user_info.username)
 
-            msg = self.create_outgoing_message(msg_info)
-            await self.send_message(msg, github_view)
+            await self.send_message(msg_info, github_view)
 
         except Exception:
             logger.exception('[Github]: Error starting job')
-            msg = self.create_outgoing_message(
-                msg='Uh oh! There was an unexpected error starting the job :('
+            await self.send_message(
+                'Uh oh! There was an unexpected error starting the job :(', github_view
             )
-            await self.send_message(msg, github_view)
 
         try:
             await self.data_collector.save_data(github_view)

enterprise/integrations/github/github_service.py

@@ -122,13 +122,37 @@ class SaaSGitHubService(GitHubService):
             raise Exception(f'No node_id found for repository {repo_id}')
         return node_id
 
+    async def _get_external_auth_id(self) -> str | None:
+        """Get or fetch external_auth_id from Keycloak token if not already set."""
+        if self.external_auth_id:
+            return self.external_auth_id
+
+        if self.external_auth_token:
+            try:
+                user_info = await self.token_manager.get_user_info(
+                    self.external_auth_token.get_secret_value()
+                )
+                self.external_auth_id = user_info.sub
+                logger.info(
+                    f'Determined external_auth_id from Keycloak token: {self.external_auth_id}'
+                )
+                return self.external_auth_id
+            except Exception as e:
+                logger.warning(
+                    f'Could not determine external_auth_id from token: {e}',
+                    exc_info=True,
+                )
+        return None
+
     async def get_paginated_repos(self, page, per_page, sort, installation_id):
         repositories = await super().get_paginated_repos(
             page, per_page, sort, installation_id
         )
-        asyncio.create_task(
-            store_repositories_in_db(repositories, self.external_auth_id)
-        )
+        external_auth_id = await self._get_external_auth_id()
+        if external_auth_id:
+            asyncio.create_task(
+                store_repositories_in_db(repositories, external_auth_id)
+            )
         return repositories
 
     async def get_all_repositories(
@@ -136,8 +160,10 @@ class SaaSGitHubService(GitHubService):
     ) -> list[Repository]:
         repositories = await super().get_all_repositories(sort, app_mode)
         # Schedule the background task without awaiting it
-        asyncio.create_task(
-            store_repositories_in_db(repositories, self.external_auth_id)
-        )
+        external_auth_id = await self._get_external_auth_id()
+        if external_auth_id:
+            asyncio.create_task(
+                store_repositories_in_db(repositories, external_auth_id)
+            )
         # Return repositories immediately
         return repositories

enterprise/integrations/github/github_solvability.py

@@ -14,7 +14,6 @@ from integrations.solvability.models.summary import SolvabilitySummary
 from integrations.utils import ENABLE_SOLVABILITY_ANALYSIS
 from pydantic import ValidationError
 from server.config import get_config
-from storage.database import session_maker
 from storage.saas_settings_store import SaasSettingsStore
 
 from openhands.core.config import LLMConfig
@@ -90,7 +89,6 @@ async def summarize_issue_solvability(
     # Grab the user's information so we can load their LLM configuration
     store = SaasSettingsStore(
         user_id=github_view.user_info.keycloak_user_id,
-        session_maker=session_maker,
         config=get_config(),
     )
 
@@ -108,6 +106,11 @@ async def summarize_issue_solvability(
             f'Solvability analysis disabled for user {github_view.user_info.user_id}'
         )
 
+    if user_settings.llm_api_key is None:
+        raise ValueError(
+            f'[Solvability] No LLM API key found for user {github_view.user_info.user_id}'
+        )
+
     try:
         llm_config = LLMConfig(
             model=user_settings.llm_model,

enterprise/integrations/github/github_v1_callback_processor.py

@@ -3,8 +3,9 @@ from typing import Any
 from uuid import UUID
 
 import httpx
-from github import Auth, Github, GithubIntegration
-from integrations.utils import CONVERSATION_URL, get_summary_instruction
+from github import Auth, Github, GithubException, GithubIntegration
+from integrations.utils import get_summary_instruction
+from integrations.v1_utils import handle_callback_error
 from pydantic import Field
 from server.auth.constants import GITHUB_APP_CLIENT_ID, GITHUB_APP_PRIVATE_KEY
 
@@ -42,7 +43,6 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
         event: Event,
     ) -> EventCallbackResult | None:
         """Process events for GitHub V1 integration."""
-
         # Only handle ConversationStateUpdateEvent
         if not isinstance(event, ConversationStateUpdateEvent):
             return None
@@ -78,25 +78,20 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
                 detail=summary,
             )
         except Exception as e:
-            _logger.exception('[GitHub V1] Error processing callback: %s', e)
-
-            # Only try to post error to GitHub if we have basic requirements
-            try:
-                # Check if we have installation ID and credentials before posting
-                if (
-                    self.github_view_data.get('installation_id')
-                    and GITHUB_APP_CLIENT_ID
-                    and GITHUB_APP_PRIVATE_KEY
-                ):
-                    await self._post_summary_to_github(
-                        f'OpenHands encountered an error: **{str(e)}**.\n\n'
-                        f'[See the conversation]({CONVERSATION_URL.format(conversation_id)})'
-                        'for more information.'
-                    )
-            except Exception as post_error:
-                _logger.warning(
-                    '[GitHub V1] Failed to post error message to GitHub: %s', post_error
-                )
+            # Check if we have installation ID and credentials before posting
+            can_post_error = bool(
+                self.github_view_data.get('installation_id')
+                and GITHUB_APP_CLIENT_ID
+                and GITHUB_APP_PRIVATE_KEY
+            )
+            await handle_callback_error(
+                error=e,
+                conversation_id=conversation_id,
+                service_name='GitHub',
+                service_logger=_logger,
+                can_post_error=can_post_error,
+                post_error_func=self._post_summary_to_github,
+            )
 
             return EventCallbackResult(
                 status=EventCallbackResultStatus.ERROR,
@@ -137,19 +132,30 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
         full_repo_name = self.github_view_data['full_repo_name']
         issue_number = self.github_view_data['issue_number']
 
-        if self.inline_pr_comment:
+        try:
+            if self.inline_pr_comment:
+                with Github(auth=Auth.Token(installation_token)) as github_client:
+                    repo = github_client.get_repo(full_repo_name)
+                    pr = repo.get_pull(issue_number)
+                    pr.create_review_comment_reply(
+                        comment_id=self.github_view_data.get('comment_id', ''),
+                        body=summary,
+                    )
+                return
+
             with Github(auth=Auth.Token(installation_token)) as github_client:
                 repo = github_client.get_repo(full_repo_name)
-                pr = repo.get_pull(issue_number)
-                pr.create_review_comment_reply(
-                    comment_id=self.github_view_data.get('comment_id', ''), body=summary
+                issue = repo.get_issue(number=issue_number)
+                issue.create_comment(summary)
+        except GithubException as e:
+            if e.status == 410:
+                _logger.info(
+                    '[GitHub V1] Issue/PR %s#%s was deleted, skipping summary post',
+                    full_repo_name,
+                    issue_number,
                 )
-            return
-
-        with Github(auth=Auth.Token(installation_token)) as github_client:
-            repo = github_client.get_repo(full_repo_name)
-            issue = repo.get_issue(number=issue_number)
-            issue.create_comment(summary)
+            else:
+                raise
 
     # -------------------------------------------------------------------------
     # Agent / sandbox helpers
@@ -167,8 +173,8 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
         send_message_request = AskAgentRequest(question=message_content)
 
         url = (
-            f'{agent_server_url.rstrip("/")}'
-            f'/api/conversations/{conversation_id}/ask_agent'
+            f"{agent_server_url.rstrip('/')}"
+            f"/api/conversations/{conversation_id}/ask_agent"
         )
         headers = {'X-Session-API-Key': session_api_key}
         payload = send_message_request.model_dump()
@@ -230,8 +236,7 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
     # -------------------------------------------------------------------------
 
     async def _request_summary(self, conversation_id: UUID) -> str:
-        """
-        Ask the agent to produce a summary of its work and return the agent response.
+        """Ask the agent to produce a summary of its work and return the agent response.
 
         NOTE: This method now returns a string (the agent server's response text)
         and raises exceptions on errors. The wrapping into EventCallbackResult

enterprise/integrations/github/github_view.py

@@ -24,7 +24,6 @@ from jinja2 import Environment
 from server.auth.constants import GITHUB_APP_CLIENT_ID, GITHUB_APP_PRIVATE_KEY
 from server.auth.token_manager import TokenManager
 from server.config import get_config
-from storage.database import session_maker
 from storage.org_store import OrgStore
 from storage.proactive_conversation_store import ProactiveConversationStore
 from storage.saas_secrets_store import SaasSecretsStore
@@ -73,7 +72,6 @@ async def get_user_proactive_conversation_setting(user_id: str | None) -> bool:
         This function checks both the global environment variable kill switch AND
         the user's individual setting. Both must be true for the function to return true.
     """
-
     # If no user ID is provided, we can't check user settings
     if not user_id:
         return False
@@ -82,13 +80,10 @@ async def get_user_proactive_conversation_setting(user_id: str | None) -> bool:
     if not ENABLE_PROACTIVE_CONVERSATION_STARTERS:
         return False
 
-    def _get_setting():
-        org = OrgStore.get_current_org_from_keycloak_user_id(user_id)
-        if not org:
-            return False
-        return bool(org.enable_proactive_conversation_starters)
-
-    return await call_sync_from_async(_get_setting)
+    org = await OrgStore.get_current_org_from_keycloak_user_id(user_id)
+    if not org:
+        return False
+    return bool(org.enable_proactive_conversation_starters)
 
 
 # =================================================
@@ -153,9 +148,7 @@ class GithubIssue(ResolverViewInterface):
         return user_instructions, conversation_instructions
 
     async def _get_user_secrets(self):
-        secrets_store = SaasSecretsStore(
-            self.user_info.keycloak_user_id, session_maker, get_config()
-        )
+        secrets_store = SaasSecretsStore(self.user_info.keycloak_user_id, get_config())
         user_secrets = await secrets_store.load()
 
         return user_secrets.custom_secrets if user_secrets else None
@@ -238,6 +231,29 @@ class GithubIssue(ResolverViewInterface):
             conversation_instructions=conversation_instructions,
         )
 
+    async def _get_v1_initial_user_message(self, jinja_env: Environment) -> str:
+        """Build the initial user message for V1 resolver conversations.
+
+        For "issue opened" events (no specific comment body), we can simply
+        concatenate the user prompt and the rendered issue context.
+
+        Subclasses that represent comment-driven events (issue comments, PR review
+        comments, inline review comments) override this method to control ordering
+        (e.g., context first, then the triggering comment, then previous comments).
+        """
+
+        user_instructions, conversation_instructions = await self._get_instructions(
+            jinja_env
+        )
+
+        parts: list[str] = []
+        if user_instructions.strip():
+            parts.append(user_instructions.strip())
+        if conversation_instructions.strip():
+            parts.append(conversation_instructions.strip())
+
+        return '\n\n'.join(parts)
+
     async def _create_v1_conversation(
         self,
         jinja_env: Environment,
@@ -247,13 +263,11 @@ class GithubIssue(ResolverViewInterface):
         """Create conversation using the new V1 app conversation system."""
         logger.info('[GitHub V1]: Creating V1 conversation')
 
-        user_instructions, conversation_instructions = await self._get_instructions(
-            jinja_env
-        )
+        initial_user_text = await self._get_v1_initial_user_message(jinja_env)
 
         # Create the initial message request
         initial_message = SendMessageRequest(
-            role='user', content=[TextContent(text=user_instructions)]
+            role='user', content=[TextContent(text=initial_user_text)]
         )
 
         # Create the GitHub V1 callback processor
@@ -265,7 +279,9 @@ class GithubIssue(ResolverViewInterface):
         # Create the V1 conversation start request with the callback processor
         start_request = AppConversationStartRequest(
             conversation_id=UUID(conversation_metadata.conversation_id),
-            system_message_suffix=conversation_instructions,
+            # NOTE: Resolver instructions are intended to be lower priority than the
+            # system prompt, so we inject them into the initial user message.
+            system_message_suffix=None,
             initial_message=initial_message,
             selected_repository=self.full_repo_name,
             selected_branch=self._get_branch_name(),
@@ -336,6 +352,17 @@ class GithubIssueComment(GithubIssue):
 
         return user_instructions, conversation_instructions
 
+    async def _get_v1_initial_user_message(self, jinja_env: Environment) -> str:
+        await self._load_resolver_context()
+        template = jinja_env.get_template('issue_comment_initial_message.j2')
+        return template.render(
+            issue_number=self.issue_number,
+            issue_title=self.title,
+            issue_body=self.description,
+            issue_comment=self.comment_body,
+            previous_comments=self.previous_comments,
+        ).strip()
+
 
 @dataclass
 class GithubPRComment(GithubIssueComment):
@@ -362,6 +389,18 @@ class GithubPRComment(GithubIssueComment):
 
         return user_instructions, conversation_instructions
 
+    async def _get_v1_initial_user_message(self, jinja_env: Environment) -> str:
+        await self._load_resolver_context()
+        template = jinja_env.get_template('pr_update_initial_message.j2')
+        return template.render(
+            pr_number=self.issue_number,
+            branch_name=self.branch_name,
+            pr_title=self.title,
+            pr_body=self.description,
+            pr_comment=self.comment_body,
+            comments=self.previous_comments,
+        ).strip()
+
 
 @dataclass
 class GithubInlinePRComment(GithubPRComment):
@@ -408,6 +447,20 @@ class GithubInlinePRComment(GithubPRComment):
 
         return user_instructions, conversation_instructions
 
+    async def _get_v1_initial_user_message(self, jinja_env: Environment) -> str:
+        await self._load_resolver_context()
+        template = jinja_env.get_template('pr_update_initial_message.j2')
+        return template.render(
+            pr_number=self.issue_number,
+            branch_name=self.branch_name,
+            pr_title=self.title,
+            pr_body=self.description,
+            file_location=self.file_location,
+            line_number=self.line_number,
+            pr_comment=self.comment_body,
+            comments=self.previous_comments,
+        ).strip()
+
     def _create_github_v1_callback_processor(self):
         """Create a V1 callback processor for GitHub integration."""
         from integrations.github.github_v1_callback_processor import (
@@ -740,7 +793,7 @@ class GithubFactory:
     @staticmethod
     async def create_github_view_from_payload(
         message: Message, keycloak_user_id: str
-    ) -> ResolverViewInterface:
+    ) -> GithubViewType:
         """Create the appropriate class (GithubIssue or GithubPRComment) based on the payload.
         Also return metadata about the event (e.g., action type).
         """

enterprise/integrations/gitlab/gitlab_manager.py

@@ -1,4 +1,7 @@
+from __future__ import annotations
+
 from types import MappingProxyType
+from typing import cast
 
 from integrations.gitlab.gitlab_view import (
     GitlabFactory,
@@ -17,6 +20,7 @@ from integrations.utils import (
     OPENHANDS_RESOLVER_TEMPLATES_DIR,
     get_session_expired_message,
 )
+from integrations.v1_utils import get_saas_user_auth
 from jinja2 import Environment, FileSystemLoader
 from pydantic import SecretStr
 from server.auth.token_manager import TokenManager
@@ -33,7 +37,7 @@ from openhands.server.types import (
 from openhands.storage.data_models.secrets import Secrets
 
 
-class GitlabManager(Manager):
+class GitlabManager(Manager[GitlabViewType]):
     def __init__(self, token_manager: TokenManager, data_collector: None = None):
         self.token_manager = token_manager
 
@@ -67,11 +71,11 @@ class GitlabManager(Manager):
             logger.warning(f'Got invalid keyloak user id for GitLab User {user_id}')
             return False
 
-        # Importing here prevents circular import
+        # GitLabServiceImpl returns SaaSGitLabService in enterprise context
         from integrations.gitlab.gitlab_service import SaaSGitLabService
 
-        gitlab_service: SaaSGitLabService = GitLabServiceImpl(
-            external_auth_id=keycloak_user_id
+        gitlab_service = cast(
+            SaaSGitLabService, GitLabServiceImpl(external_auth_id=keycloak_user_id)
         )
 
         return await gitlab_service.user_has_write_access(project_id)
@@ -121,55 +125,52 @@ class GitlabManager(Manager):
         # Check if the user has write access to the repository
         return has_write_access
 
-    async def send_message(self, message: Message, gitlab_view: ResolverViewInterface):
-        """
-        Send a message to GitLab based on the view type.
+    async def send_message(self, message: str, gitlab_view: ResolverViewInterface):
+        """Send a message to GitLab based on the view type.
 
         Args:
-            message: The message to send
+            message: The message content to send (plain text string)
             gitlab_view: The GitLab view object containing issue/PR/comment info
         """
         keycloak_user_id = gitlab_view.user_info.keycloak_user_id
 
-        # Importing here prevents circular import
+        # GitLabServiceImpl returns SaaSGitLabService in enterprise context
         from integrations.gitlab.gitlab_service import SaaSGitLabService
 
-        gitlab_service: SaaSGitLabService = GitLabServiceImpl(
-            external_auth_id=keycloak_user_id
+        gitlab_service = cast(
+            SaaSGitLabService, GitLabServiceImpl(external_auth_id=keycloak_user_id)
         )
 
-        outgoing_message = message.message
-
         if isinstance(gitlab_view, GitlabInlineMRComment) or isinstance(
             gitlab_view, GitlabMRComment
         ):
             await gitlab_service.reply_to_mr(
-                gitlab_view.project_id,
-                gitlab_view.issue_number,
-                gitlab_view.discussion_id,
-                message.message,
+                project_id=str(gitlab_view.project_id),
+                merge_request_iid=str(gitlab_view.issue_number),
+                discussion_id=gitlab_view.discussion_id,
+                body=message,
             )
 
         elif isinstance(gitlab_view, GitlabIssueComment):
             await gitlab_service.reply_to_issue(
-                gitlab_view.project_id,
-                gitlab_view.issue_number,
-                gitlab_view.discussion_id,
-                outgoing_message,
+                project_id=str(gitlab_view.project_id),
+                issue_number=str(gitlab_view.issue_number),
+                discussion_id=gitlab_view.discussion_id,
+                body=message,
             )
         elif isinstance(gitlab_view, GitlabIssue):
             await gitlab_service.reply_to_issue(
-                gitlab_view.project_id,
-                gitlab_view.issue_number,
-                None,  # no discussion id, issue is tagged
-                outgoing_message,
+                project_id=str(gitlab_view.project_id),
+                issue_number=str(gitlab_view.issue_number),
+                discussion_id=None,  # no discussion id, issue is tagged
+                body=message,
             )
         else:
             logger.warning(
                 f'[GitLab] Unsupported view type: {type(gitlab_view).__name__}'
             )
 
-    async def start_job(self, gitlab_view: GitlabViewType):
+    async def start_job(self, gitlab_view: GitlabViewType) -> None:
         """
         Start a job for the GitLab view.
 
@@ -214,8 +215,18 @@ class GitlabManager(Manager):
                     )
                 )
 
+                # Initialize conversation and get metadata (following GitHub pattern)
+                convo_metadata = await gitlab_view.initialize_new_conversation()
+
+                saas_user_auth = await get_saas_user_auth(
+                    gitlab_view.user_info.keycloak_user_id, self.token_manager
+                )
+
                 await gitlab_view.create_new_conversation(
-                    self.jinja_env, secret_store.provider_tokens
+                    self.jinja_env,
+                    secret_store.provider_tokens,
+                    convo_metadata,
+                    saas_user_auth,
                 )
 
                 conversation_id = gitlab_view.conversation_id
@@ -224,18 +235,19 @@ class GitlabManager(Manager):
                     f'[GitLab] Created conversation {conversation_id} for user {user_info.username}'
                 )
 
-                # Create a GitlabCallbackProcessor for this conversation
-                processor = GitlabCallbackProcessor(
-                    gitlab_view=gitlab_view,
-                    send_summary_instruction=True,
-                )
+                if not gitlab_view.v1_enabled:
+                    # Create a GitlabCallbackProcessor for this conversation
+                    processor = GitlabCallbackProcessor(
+                        gitlab_view=gitlab_view,
+                        send_summary_instruction=True,
+                    )
 
-                # Register the callback processor
-                register_callback_processor(conversation_id, processor)
+                    # Register the callback processor
+                    register_callback_processor(conversation_id, processor)
 
-                logger.info(
-                    f'[GitLab] Created callback processor for conversation {conversation_id}'
-                )
+                    logger.info(
+                        f'[GitLab] Created callback processor for conversation {conversation_id}'
+                    )
 
                 conversation_link = CONVERSATION_URL.format(conversation_id)
                 msg_info = f"I'm on it! {user_info.username} can [track my progress at all-hands.dev]({conversation_link})"
@@ -262,12 +274,10 @@ class GitlabManager(Manager):
                 msg_info = get_session_expired_message(user_info.username)
 
             # Send the acknowledgment message
-            msg = self.create_outgoing_message(msg_info)
-            await self.send_message(msg, gitlab_view)
+            await self.send_message(msg_info, gitlab_view)
 
         except Exception as e:
             logger.exception(f'[GitLab] Error starting job: {str(e)}')
-            msg = self.create_outgoing_message(
-                msg='Uh oh! There was an unexpected error starting the job :('
+            await self.send_message(
+                'Uh oh! There was an unexpected error starting the job :(', gitlab_view
             )
-            await self.send_message(msg, gitlab_view)

enterprise/integrations/gitlab/gitlab_service.py

@@ -185,6 +185,30 @@ class SaaSGitLabService(GitLabService):
             users_personal_projects: List of personal projects owned by the user
             repositories: List of Repository objects to store
         """
+        # If external_auth_id is not set, try to determine it from the Keycloak token
+        if not self.external_auth_id and self.external_auth_token:
+            try:
+                user_info = await self.token_manager.get_user_info(
+                    self.external_auth_token.get_secret_value()
+                )
+                keycloak_user_id = user_info.sub
+                self.external_auth_id = keycloak_user_id
+                logger.info(
+                    f'Determined external_auth_id from Keycloak token: {self.external_auth_id}'
+                )
+            except Exception:
+                logger.warning(
+                    'Cannot store repository data: external_auth_id is not set and could not be determined from token',
+                    exc_info=True,
+                )
+                return
+
+        if not self.external_auth_id:
+            logger.warning(
+                'Cannot store repository data: external_auth_id could not be determined'
+            )
+            return
+
         try:
             # First, add owned projects and groups to the database
             await self.add_owned_projects_and_groups_to_db(users_personal_projects)

enterprise/integrations/gitlab/gitlab_v1_callback_processor.py

@@ -0,0 +1,269 @@
+import logging
+from typing import Any
+from uuid import UUID
+
+import httpx
+from integrations.utils import get_summary_instruction
+from integrations.v1_utils import handle_callback_error
+from pydantic import Field
+
+from openhands.agent_server.models import AskAgentRequest, AskAgentResponse
+from openhands.app_server.event_callback.event_callback_models import (
+    EventCallback,
+    EventCallbackProcessor,
+)
+from openhands.app_server.event_callback.event_callback_result_models import (
+    EventCallbackResult,
+    EventCallbackResultStatus,
+)
+from openhands.app_server.event_callback.util import (
+    ensure_conversation_found,
+    ensure_running_sandbox,
+    get_agent_server_url_from_sandbox,
+)
+from openhands.sdk import Event
+from openhands.sdk.event import ConversationStateUpdateEvent
+
+_logger = logging.getLogger(__name__)
+
+
+class GitlabV1CallbackProcessor(EventCallbackProcessor):
+    """Callback processor for GitLab V1 integrations."""
+
+    gitlab_view_data: dict[str, Any] = Field(default_factory=dict)
+    should_request_summary: bool = Field(default=True)
+    inline_mr_comment: bool = Field(default=False)
+
+    async def __call__(
+        self,
+        conversation_id: UUID,
+        callback: EventCallback,
+        event: Event,
+    ) -> EventCallbackResult | None:
+        """Process events for GitLab V1 integration."""
+        # Only handle ConversationStateUpdateEvent
+        if not isinstance(event, ConversationStateUpdateEvent):
+            return None
+
+        # Only act when execution has finished
+        if not (event.key == 'execution_status' and event.value == 'finished'):
+            return None
+
+        _logger.info('[GitLab V1] Callback agent state was %s', event)
+        _logger.info(
+            '[GitLab V1] Should request summary: %s', self.should_request_summary
+        )
+
+        if not self.should_request_summary:
+            return None
+
+        self.should_request_summary = False
+
+        try:
+            _logger.info(f'[GitLab V1] Requesting summary {conversation_id}')
+            summary = await self._request_summary(conversation_id)
+            _logger.info(
+                f'[GitLab V1] Posting summary {conversation_id}',
+                extra={'summary': summary},
+            )
+            await self._post_summary_to_gitlab(summary)
+
+            return EventCallbackResult(
+                status=EventCallbackResultStatus.SUCCESS,
+                event_callback_id=callback.id,
+                event_id=event.id,
+                conversation_id=conversation_id,
+                detail=summary,
+            )
+        except Exception as e:
+            can_post_error = bool(self.gitlab_view_data.get('keycloak_user_id'))
+            await handle_callback_error(
+                error=e,
+                conversation_id=conversation_id,
+                service_name='GitLab',
+                service_logger=_logger,
+                can_post_error=can_post_error,
+                post_error_func=self._post_summary_to_gitlab,
+            )
+
+            return EventCallbackResult(
+                status=EventCallbackResultStatus.ERROR,
+                event_callback_id=callback.id,
+                event_id=event.id,
+                conversation_id=conversation_id,
+                detail=str(e),
+            )
+
+    # -------------------------------------------------------------------------
+    # GitLab helpers
+    # -------------------------------------------------------------------------
+
+    async def _post_summary_to_gitlab(self, summary: str) -> None:
+        """Post a summary comment to the configured GitLab issue or MR."""
+        # Import here to avoid circular imports
+        from integrations.gitlab.gitlab_service import SaaSGitLabService
+
+        keycloak_user_id = self.gitlab_view_data.get('keycloak_user_id')
+        if not keycloak_user_id:
+            raise RuntimeError('Missing keycloak user ID for GitLab')
+
+        gitlab_service = SaaSGitLabService(external_auth_id=keycloak_user_id)
+
+        project_id = self.gitlab_view_data['project_id']
+        issue_number = self.gitlab_view_data['issue_number']
+        discussion_id = self.gitlab_view_data['discussion_id']
+        is_mr = self.gitlab_view_data.get('is_mr', False)
+
+        if is_mr:
+            await gitlab_service.reply_to_mr(
+                project_id,
+                issue_number,
+                discussion_id,
+                summary,
+            )
+        else:
+            await gitlab_service.reply_to_issue(
+                project_id,
+                issue_number,
+                discussion_id,
+                summary,
+            )
+
+    # -------------------------------------------------------------------------
+    # Agent / sandbox helpers
+    # -------------------------------------------------------------------------
+
+    async def _ask_question(
+        self,
+        httpx_client: httpx.AsyncClient,
+        agent_server_url: str,
+        conversation_id: UUID,
+        session_api_key: str,
+        message_content: str,
+    ) -> str:
+        """Send a message to the agent server via the V1 API and return response text."""
+        send_message_request = AskAgentRequest(question=message_content)
+
+        url = (
+            f"{agent_server_url.rstrip('/')}"
+            f"/api/conversations/{conversation_id}/ask_agent"
+        )
+        headers = {'X-Session-API-Key': session_api_key}
+        payload = send_message_request.model_dump()
+
+        try:
+            response = await httpx_client.post(
+                url,
+                json=payload,
+                headers=headers,
+                timeout=30.0,
+            )
+            response.raise_for_status()
+
+            agent_response = AskAgentResponse.model_validate(response.json())
+            return agent_response.response
+
+        except httpx.HTTPStatusError as e:
+            error_detail = f'HTTP {e.response.status_code} error'
+            try:
+                error_body = e.response.text
+                if error_body:
+                    error_detail += f': {error_body}'
+            except Exception:  # noqa: BLE001
+                pass
+
+            _logger.error(
+                '[GitLab V1] HTTP error sending message to %s: %s. '
+                'Request payload: %s. Response headers: %s',
+                url,
+                error_detail,
+                payload,
+                dict(e.response.headers),
+                exc_info=True,
+            )
+            raise Exception(f'Failed to send message to agent server: {error_detail}')
+
+        except httpx.TimeoutException:
+            error_detail = f'Request timeout after 30 seconds to {url}'
+            _logger.error(
+                '[GitLab V1] %s. Request payload: %s',
+                error_detail,
+                payload,
+                exc_info=True,
+            )
+            raise Exception(error_detail)
+
+        except httpx.RequestError as e:
+            error_detail = f'Request error to {url}: {str(e)}'
+            _logger.error(
+                '[GitLab V1] %s. Request payload: %s',
+                error_detail,
+                payload,
+                exc_info=True,
+            )
+            raise Exception(error_detail)
+
+    # -------------------------------------------------------------------------
+    # Summary orchestration
+    # -------------------------------------------------------------------------
+
+    async def _request_summary(self, conversation_id: UUID) -> str:
+        """Ask the agent to produce a summary of its work and return the agent response.
+
+        NOTE: This method now returns a string (the agent server's response text)
+        and raises exceptions on errors. The wrapping into EventCallbackResult
+        is handled by __call__.
+        """
+        # Import services within the method to avoid circular imports
+        from openhands.app_server.config import (
+            get_app_conversation_info_service,
+            get_httpx_client,
+            get_sandbox_service,
+        )
+        from openhands.app_server.services.injector import InjectorState
+        from openhands.app_server.user.specifiy_user_context import (
+            ADMIN,
+            USER_CONTEXT_ATTR,
+        )
+
+        # Create injector state for dependency injection
+        state = InjectorState()
+        setattr(state, USER_CONTEXT_ATTR, ADMIN)
+
+        async with (
+            get_app_conversation_info_service(state) as app_conversation_info_service,
+            get_sandbox_service(state) as sandbox_service,
+            get_httpx_client(state) as httpx_client,
+        ):
+            # 1. Conversation lookup
+            app_conversation_info = ensure_conversation_found(
+                await app_conversation_info_service.get_app_conversation_info(
+                    conversation_id
+                ),
+                conversation_id,
+            )
+
+            # 2. Sandbox lookup + validation
+            sandbox = ensure_running_sandbox(
+                await sandbox_service.get_sandbox(app_conversation_info.sandbox_id),
+                app_conversation_info.sandbox_id,
+            )
+
+            assert (
+                sandbox.session_api_key is not None
+            ), f'No session API key for sandbox: {sandbox.id}'
+
+            # 3. URL + instruction
+            agent_server_url = get_agent_server_url_from_sandbox(sandbox)
+
+            # Prepare message based on agent state
+            message_content = get_summary_instruction()
+
+            # Ask the agent and return the response text
+            return await self._ask_question(
+                httpx_client=httpx_client,
+                agent_server_url=agent_server_url,
+                conversation_id=conversation_id,
+                session_api_key=sandbox.session_api_key,
+                message_content=message_content,
+            )

enterprise/integrations/gitlab/gitlab_view.py

@@ -1,25 +1,53 @@
 from dataclasses import dataclass
+from uuid import UUID, uuid4
 
 from integrations.models import Message
+from integrations.resolver_context import ResolverUserContext
 from integrations.types import ResolverViewInterface, UserData
-from integrations.utils import HOST, get_oh_labels, has_exact_mention
+from integrations.utils import (
+    ENABLE_V1_GITLAB_RESOLVER,
+    HOST,
+    get_oh_labels,
+    get_user_v1_enabled_setting,
+    has_exact_mention,
+)
 from jinja2 import Environment
 from server.auth.token_manager import TokenManager
 from server.config import get_config
-from storage.database import session_maker
 from storage.saas_secrets_store import SaasSecretsStore
 
+from openhands.agent_server.models import SendMessageRequest
+from openhands.app_server.app_conversation.app_conversation_models import (
+    AppConversationStartRequest,
+    AppConversationStartTaskStatus,
+)
+from openhands.app_server.config import get_app_conversation_service
+from openhands.app_server.services.injector import InjectorState
+from openhands.app_server.user.specifiy_user_context import USER_CONTEXT_ATTR
 from openhands.core.logger import openhands_logger as logger
 from openhands.integrations.gitlab.gitlab_service import GitLabServiceImpl
 from openhands.integrations.provider import PROVIDER_TOKEN_TYPE, ProviderType
 from openhands.integrations.service_types import Comment
-from openhands.server.services.conversation_service import create_new_conversation
-from openhands.storage.data_models.conversation_metadata import ConversationTrigger
+from openhands.sdk import TextContent
+from openhands.server.services.conversation_service import (
+    initialize_conversation,
+    start_conversation,
+)
+from openhands.server.user_auth.user_auth import UserAuth
+from openhands.storage.data_models.conversation_metadata import (
+    ConversationMetadata,
+    ConversationTrigger,
+)
 
 OH_LABEL, INLINE_OH_LABEL = get_oh_labels(HOST)
 CONFIDENTIAL_NOTE = 'confidential_note'
 NOTE_TYPES = ['note', CONFIDENTIAL_NOTE]
 
+
+async def is_v1_enabled_for_gitlab_resolver(user_id: str) -> bool:
+    return await get_user_v1_enabled_setting(user_id) and ENABLE_V1_GITLAB_RESOLVER
+
+
 # =================================================
 # SECTION: Factory to create appriorate Gitlab view
 # =================================================
@@ -41,6 +69,10 @@ class GitlabIssue(ResolverViewInterface):
     description: str
     previous_comments: list[Comment]
     is_mr: bool
+    v1_enabled: bool
+
+    def _get_branch_name(self) -> str | None:
+        return getattr(self, 'branch_name', None)
 
     async def _load_resolver_context(self):
         gitlab_service = GitLabServiceImpl(
@@ -78,35 +110,158 @@ class GitlabIssue(ResolverViewInterface):
         return user_instructions, conversation_instructions
 
     async def _get_user_secrets(self):
-        secrets_store = SaasSecretsStore(
-            self.user_info.keycloak_user_id, session_maker, get_config()
-        )
+        secrets_store = SaasSecretsStore(self.user_info.keycloak_user_id, get_config())
         user_secrets = await secrets_store.load()
 
         return user_secrets.custom_secrets if user_secrets else None
 
+    async def initialize_new_conversation(self) -> ConversationMetadata:
+        # v1_enabled is already set at construction time in the factory method
+        # This is the source of truth for the conversation type
+        if self.v1_enabled:
+            # Create dummy conversation metadata
+            # Don't save to conversation store
+            # V1 conversations are stored in a separate table
+            self.conversation_id = uuid4().hex
+            return ConversationMetadata(
+                conversation_id=self.conversation_id,
+                selected_repository=self.full_repo_name,
+            )
+
+        conversation_metadata: ConversationMetadata = await initialize_conversation(  # type: ignore[assignment]
+            user_id=self.user_info.keycloak_user_id,
+            conversation_id=None,
+            selected_repository=self.full_repo_name,
+            selected_branch=self._get_branch_name(),
+            conversation_trigger=ConversationTrigger.RESOLVER,
+            git_provider=ProviderType.GITLAB,
+        )
+
+        self.conversation_id = conversation_metadata.conversation_id
+        return conversation_metadata
+
     async def create_new_conversation(
-        self, jinja_env: Environment, git_provider_tokens: PROVIDER_TOKEN_TYPE
+        self,
+        jinja_env: Environment,
+        git_provider_tokens: PROVIDER_TOKEN_TYPE,
+        conversation_metadata: ConversationMetadata,
+        saas_user_auth: UserAuth,
     ):
+        # v1_enabled is already set at construction time in the factory method
+        if self.v1_enabled:
+            # Use V1 app conversation service
+            await self._create_v1_conversation(
+                jinja_env, saas_user_auth, conversation_metadata
+            )
+        else:
+            await self._create_v0_conversation(
+                jinja_env, git_provider_tokens, conversation_metadata
+            )
+
+    async def _create_v0_conversation(
+        self,
+        jinja_env: Environment,
+        git_provider_tokens: PROVIDER_TOKEN_TYPE,
+        conversation_metadata: ConversationMetadata,
+    ):
+        """Create conversation using the legacy V0 system."""
+        logger.info('[GitLab]: Creating V0 conversation')
         custom_secrets = await self._get_user_secrets()
 
         user_instructions, conversation_instructions = await self._get_instructions(
             jinja_env
         )
-        agent_loop_info = await create_new_conversation(
+
+        await start_conversation(
             user_id=self.user_info.keycloak_user_id,
             git_provider_tokens=git_provider_tokens,
             custom_secrets=custom_secrets,
-            selected_repository=self.full_repo_name,
-            selected_branch=None,
             initial_user_msg=user_instructions,
-            conversation_instructions=conversation_instructions,
             image_urls=None,
-            conversation_trigger=ConversationTrigger.RESOLVER,
             replay_json=None,
+            conversation_id=conversation_metadata.conversation_id,
+            conversation_metadata=conversation_metadata,
+            conversation_instructions=conversation_instructions,
+        )
+
+    async def _create_v1_conversation(
+        self,
+        jinja_env: Environment,
+        saas_user_auth: UserAuth,
+        conversation_metadata: ConversationMetadata,
+    ):
+        """Create conversation using the new V1 app conversation system."""
+        logger.info('[GitLab V1]: Creating V1 conversation')
+
+        user_instructions, conversation_instructions = await self._get_instructions(
+            jinja_env
+        )
+
+        # Create the initial message request
+        initial_message = SendMessageRequest(
+            role='user', content=[TextContent(text=user_instructions)]
+        )
+
+        # Create the GitLab V1 callback processor
+        gitlab_callback_processor = self._create_gitlab_v1_callback_processor()
+
+        # Get the app conversation service and start the conversation
+        injector_state = InjectorState()
+
+        # Determine the title based on whether it's an MR or issue
+        title_prefix = 'GitLab MR' if self.is_mr else 'GitLab Issue'
+        title = f'{title_prefix} #{self.issue_number}: {self.title}'
+
+        # Create the V1 conversation start request with the callback processor
+        start_request = AppConversationStartRequest(
+            conversation_id=UUID(conversation_metadata.conversation_id),
+            system_message_suffix=conversation_instructions,
+            initial_message=initial_message,
+            selected_repository=self.full_repo_name,
+            selected_branch=self._get_branch_name(),
+            git_provider=ProviderType.GITLAB,
+            title=title,
+            trigger=ConversationTrigger.RESOLVER,
+            processors=[
+                gitlab_callback_processor
+            ],  # Pass the callback processor directly
+        )
+
+        # Set up the GitLab user context for the V1 system
+        gitlab_user_context = ResolverUserContext(saas_user_auth=saas_user_auth)
+        setattr(injector_state, USER_CONTEXT_ATTR, gitlab_user_context)
+
+        async with get_app_conversation_service(
+            injector_state
+        ) as app_conversation_service:
+            async for task in app_conversation_service.start_app_conversation(
+                start_request
+            ):
+                if task.status == AppConversationStartTaskStatus.ERROR:
+                    logger.error(f'Failed to start V1 conversation: {task.detail}')
+                    raise RuntimeError(
+                        f'Failed to start V1 conversation: {task.detail}'
+                    )
+
+    def _create_gitlab_v1_callback_processor(self):
+        """Create a V1 callback processor for GitLab integration."""
+        from integrations.gitlab.gitlab_v1_callback_processor import (
+            GitlabV1CallbackProcessor,
+        )
+
+        # Create and return the GitLab V1 callback processor
+        return GitlabV1CallbackProcessor(
+            gitlab_view_data={
+                'issue_number': self.issue_number,
+                'project_id': self.project_id,
+                'full_repo_name': self.full_repo_name,
+                'installation_id': self.installation_id,
+                'keycloak_user_id': self.user_info.keycloak_user_id,
+                'is_mr': self.is_mr,
+                'discussion_id': getattr(self, 'discussion_id', None),
+            },
+            send_summary_instruction=self.send_summary_instruction,
         )
-        self.conversation_id = agent_loop_info.conversation_id
-        return self.conversation_id
 
 
 @dataclass
@@ -141,6 +296,9 @@ class GitlabIssueComment(GitlabIssue):
 class GitlabMRComment(GitlabIssueComment):
     branch_name: str
 
+    def _get_branch_name(self) -> str | None:
+        return self.branch_name
+
     async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         user_instructions_template = jinja_env.get_template('mr_update_prompt.j2')
         await self._load_resolver_context()
@@ -162,29 +320,6 @@ class GitlabMRComment(GitlabIssueComment):
 
         return user_instructions, conversation_instructions
 
-    async def create_new_conversation(
-        self, jinja_env: Environment, git_provider_tokens: PROVIDER_TOKEN_TYPE
-    ):
-        custom_secrets = await self._get_user_secrets()
-
-        user_instructions, conversation_instructions = await self._get_instructions(
-            jinja_env
-        )
-        agent_loop_info = await create_new_conversation(
-            user_id=self.user_info.keycloak_user_id,
-            git_provider_tokens=git_provider_tokens,
-            custom_secrets=custom_secrets,
-            selected_repository=self.full_repo_name,
-            selected_branch=self.branch_name,
-            initial_user_msg=user_instructions,
-            conversation_instructions=conversation_instructions,
-            image_urls=None,
-            conversation_trigger=ConversationTrigger.RESOLVER,
-            replay_json=None,
-        )
-        self.conversation_id = agent_loop_info.conversation_id
-        return self.conversation_id
-
 
 @dataclass
 class GitlabInlineMRComment(GitlabMRComment):
@@ -306,7 +441,7 @@ class GitlabFactory:
     @staticmethod
     async def create_gitlab_view_from_payload(
         message: Message, token_manager: TokenManager
-    ) -> ResolverViewInterface:
+    ) -> GitlabViewType:
         payload = message.message['payload']
         installation_id = message.message['installation_id']
         user = payload['user']
@@ -325,6 +460,16 @@ class GitlabFactory:
             user_id=user_id, username=username, keycloak_user_id=keycloak_user_id
         )
 
+        # Check v1_enabled at construction time - this is the source of truth
+        v1_enabled = (
+            await is_v1_enabled_for_gitlab_resolver(keycloak_user_id)
+            if keycloak_user_id
+            else False
+        )
+        logger.info(
+            f'[GitLab V1]: User flag found for {keycloak_user_id} is {v1_enabled}'
+        )
+
         if GitlabFactory.is_labeled_issue(message):
             issue_iid = payload['object_attributes']['iid']
 
@@ -346,6 +491,7 @@ class GitlabFactory:
                 description='',
                 previous_comments=[],
                 is_mr=False,
+                v1_enabled=v1_enabled,
             )
 
         elif GitlabFactory.is_issue_comment(message):
@@ -376,6 +522,7 @@ class GitlabFactory:
                 description='',
                 previous_comments=[],
                 is_mr=False,
+                v1_enabled=v1_enabled,
             )
 
         elif GitlabFactory.is_mr_comment(message):
@@ -408,6 +555,7 @@ class GitlabFactory:
                 description='',
                 previous_comments=[],
                 is_mr=True,
+                v1_enabled=v1_enabled,
             )
 
         elif GitlabFactory.is_mr_comment(message, inline=True):
@@ -448,4 +596,7 @@ class GitlabFactory:
                 description='',
                 previous_comments=[],
                 is_mr=True,
+                v1_enabled=v1_enabled,
             )
+
+        raise ValueError(f'Unhandled GitLab webhook event: {message}')

enterprise/integrations/gitlab/webhook_installation.py

@@ -4,7 +4,9 @@ This module contains reusable functions and classes for installing GitLab webhoo
 that can be used by both the cron job and API routes.
 """
 
-from typing import cast
+from __future__ import annotations
+
+from typing import TYPE_CHECKING
 from uuid import uuid4
 
 from integrations.types import GitLabResourceType
@@ -13,7 +15,9 @@ from storage.gitlab_webhook import GitlabWebhook, WebhookStatus
 from storage.gitlab_webhook_store import GitlabWebhookStore
 
 from openhands.core.logger import openhands_logger as logger
-from openhands.integrations.service_types import GitService
+
+if TYPE_CHECKING:
+    from integrations.gitlab.gitlab_service import SaaSGitLabService
 
 # Webhook configuration constants
 WEBHOOK_NAME = 'OpenHands Resolver'
@@ -35,7 +39,7 @@ class BreakLoopException(Exception):
 
 
 async def verify_webhook_conditions(
-    gitlab_service: type[GitService],
+    gitlab_service: SaaSGitLabService,
     resource_type: GitLabResourceType,
     resource_id: str,
     webhook_store: GitlabWebhookStore,
@@ -52,10 +56,6 @@ async def verify_webhook_conditions(
         webhook_store: Webhook store instance
         webhook: Webhook object to verify
     """
-    from integrations.gitlab.gitlab_service import SaaSGitLabService
-
-    gitlab_service = cast(type[SaaSGitLabService], gitlab_service)
-
     # Check if resource exists
     does_resource_exist, status = await gitlab_service.check_resource_exists(
         resource_type, resource_id
@@ -106,7 +106,9 @@ async def verify_webhook_conditions(
         does_webhook_exist_on_resource,
         status,
     ) = await gitlab_service.check_webhook_exists_on_resource(
-        resource_type, resource_id, GITLAB_WEBHOOK_URL
+        resource_type=resource_type,
+        resource_id=resource_id,
+        webhook_url=GITLAB_WEBHOOK_URL,
     )
 
     logger.info(
@@ -131,7 +133,7 @@ async def verify_webhook_conditions(
 
 
 async def install_webhook_on_resource(
-    gitlab_service: type[GitService],
+    gitlab_service: SaaSGitLabService,
     resource_type: GitLabResourceType,
     resource_id: str,
     webhook_store: GitlabWebhookStore,
@@ -150,10 +152,6 @@ async def install_webhook_on_resource(
     Returns:
         Tuple of (webhook_id, status)
     """
-    from integrations.gitlab.gitlab_service import SaaSGitLabService
-
-    gitlab_service = cast(type[SaaSGitLabService], gitlab_service)
-
     webhook_secret = f'{webhook.user_id}-{str(uuid4())}'
     webhook_uuid = f'{str(uuid4())}'
 
@@ -167,17 +165,15 @@ async def install_webhook_on_resource(
         scopes=SCOPES,
     )
 
-    logger.info(
-        'Creating new webhook',
-        extra={
-            'webhook_id': webhook_id,
-            'status': status,
-            'resource_id': resource_id,
-            'resource_type': resource_type,
-        },
-    )
+    log_extra = {
+        'webhook_id': webhook_id,
+        'status': status,
+        'resource_id': resource_id,
+        'resource_type': resource_type,
+    }
 
     if status == WebhookStatus.RATE_LIMITED:
+        logger.warning('Rate limited while creating webhook', extra=log_extra)
         raise BreakLoopException()
 
     if webhook_id:
@@ -191,9 +187,8 @@ async def install_webhook_on_resource(
                 'webhook_uuid': webhook_uuid,  # required to identify which webhook installation is sending payload
             },
         )
-
-        logger.info(
-            f'Installed webhook for {webhook.user_id} on {resource_type}:{resource_id}'
-        )
+        logger.info('Created new webhook', extra=log_extra)
+    else:
+        logger.error('Failed to create webhook', extra=log_extra)
 
     return webhook_id, status

enterprise/integrations/jira/jira_manager.py

@@ -57,7 +57,7 @@ JIRA_CLOUD_API_URL = 'https://api.atlassian.com/ex/jira'
 OH_LABEL, INLINE_OH_LABEL = get_oh_labels(HOST)
 
 
-class JiraManager(Manager):
+class JiraManager(Manager[JiraViewInterface]):
     """Manager for processing Jira webhook events.
 
     This class orchestrates the flow from webhook receipt to conversation creation,
@@ -257,7 +257,7 @@ class JiraManager(Manager):
 
         return jira_user, saas_user_auth
 
-    async def start_job(self, view: JiraViewInterface):
+    async def start_job(self, view: JiraViewInterface) -> None:
         """Start a Jira job/conversation."""
         # Import here to prevent circular import
         from server.conversation_callback_processor.jira_callback_processor import (
@@ -341,17 +341,25 @@ class JiraManager(Manager):
 
     async def send_message(
         self,
-        message: Message,
+        message: str,
         issue_key: str,
         jira_cloud_id: str,
         svc_acc_email: str,
         svc_acc_api_key: str,
     ):
-        """Send a comment to a Jira issue."""
+        """Send a comment to a Jira issue.
+
+        Args:
+            message: The message content to send (plain text string)
+            issue_key: The Jira issue key (e.g., 'PROJ-123')
+            jira_cloud_id: The Jira Cloud ID
+            svc_acc_email: Service account email for authentication
+            svc_acc_api_key: Service account API key for authentication
+        """
         url = (
             f'{JIRA_CLOUD_API_URL}/{jira_cloud_id}/rest/api/2/issue/{issue_key}/comment'
         )
-        data = {'body': message.message}
+        data = {'body': message}
         async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
             response = await client.post(
                 url, auth=(svc_acc_email, svc_acc_api_key), json=data
@@ -366,7 +374,7 @@ class JiraManager(Manager):
                 view.jira_workspace.svc_acc_api_key
             )
             await self.send_message(
-                self.create_outgoing_message(msg=msg),
+                msg,
                 issue_key=view.payload.issue_key,
                 jira_cloud_id=view.jira_workspace.jira_cloud_id,
                 svc_acc_email=view.jira_workspace.svc_acc_email,
@@ -388,7 +396,7 @@ class JiraManager(Manager):
         try:
             api_key = self.token_manager.decrypt_text(workspace.svc_acc_api_key)
             await self.send_message(
-                self.create_outgoing_message(msg=error_msg),
+                error_msg,
                 issue_key=payload.issue_key,
                 jira_cloud_id=workspace.jira_cloud_id,
                 svc_acc_email=workspace.svc_acc_email,

enterprise/integrations/jira/jira_payload.py

@@ -212,8 +212,6 @@ class JiraPayloadParser:
             missing.append('issue.id')
         if not issue_key:
             missing.append('issue.key')
-        if not user_email:
-            missing.append('user.emailAddress')
         if not display_name:
             missing.append('user.displayName')
         if not account_id:

enterprise/integrations/jira_dc/jira_dc_manager.py

@@ -42,7 +42,7 @@ from openhands.server.user_auth.user_auth import UserAuth
 from openhands.utils.http_session import httpx_verify_option
 
 
-class JiraDcManager(Manager):
+class JiraDcManager(Manager[JiraDcViewInterface]):
     def __init__(self, token_manager: TokenManager):
         self.token_manager = token_manager
         self.integration_store = JiraDcIntegrationStore.get_instance()
@@ -353,7 +353,7 @@ class JiraDcManager(Manager):
             logger.error(f'[Jira DC] Error in is_job_requested: {str(e)}')
             return False
 
-    async def start_job(self, jira_dc_view: JiraDcViewInterface):
+    async def start_job(self, jira_dc_view: JiraDcViewInterface) -> None:
         """Start a Jira DC job/conversation."""
         # Import here to prevent circular import
         from server.conversation_callback_processor.jira_dc_callback_processor import (
@@ -418,7 +418,7 @@ class JiraDcManager(Manager):
                 jira_dc_view.jira_dc_workspace.svc_acc_api_key
             )
             await self.send_message(
-                self.create_outgoing_message(msg=msg_info),
+                msg_info,
                 issue_key=jira_dc_view.job_context.issue_key,
                 base_api_url=jira_dc_view.job_context.base_api_url,
                 svc_acc_api_key=api_key,
@@ -456,12 +456,19 @@ class JiraDcManager(Manager):
         return title, description
 
     async def send_message(
-        self, message: Message, issue_key: str, base_api_url: str, svc_acc_api_key: str
+        self, message: str, issue_key: str, base_api_url: str, svc_acc_api_key: str
     ):
-        """Send message/comment to Jira DC issue."""
+        """Send message/comment to Jira DC issue.
+
+        Args:
+            message: The message content to send (plain text string)
+            issue_key: The Jira issue key (e.g., 'PROJ-123')
+            base_api_url: The base API URL for the Jira DC instance
+            svc_acc_api_key: Service account API key for authentication
+        """
         url = f'{base_api_url}/rest/api/2/issue/{issue_key}/comment'
         headers = {'Authorization': f'Bearer {svc_acc_api_key}'}
-        data = {'body': message.message}
+        data = {'body': message}
         async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
             response = await client.post(url, headers=headers, json=data)
             response.raise_for_status()
@@ -481,7 +488,7 @@ class JiraDcManager(Manager):
         try:
             api_key = self.token_manager.decrypt_text(workspace.svc_acc_api_key)
             await self.send_message(
-                self.create_outgoing_message(msg=error_msg),
+                error_msg,
                 issue_key=job_context.issue_key,
                 base_api_url=job_context.base_api_url,
                 svc_acc_api_key=api_key,
@@ -502,7 +509,7 @@ class JiraDcManager(Manager):
             )
 
             await self.send_message(
-                self.create_outgoing_message(msg=comment_msg),
+                comment_msg,
                 issue_key=jira_dc_view.job_context.issue_key,
                 base_api_url=jira_dc_view.job_context.base_api_url,
                 svc_acc_api_key=api_key,

enterprise/integrations/jira_dc/jira_dc_types.py

@@ -19,7 +19,7 @@ class JiraDcViewInterface(ABC):
     conversation_id: str
 
     @abstractmethod
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         """Get initial instructions for the conversation."""
         pass
 

enterprise/integrations/jira_dc/jira_dc_view.py

@@ -36,7 +36,7 @@ class JiraDcNewConversationView(JiraDcViewInterface):
     selected_repo: str | None
     conversation_id: str
 
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         """Instructions passed when conversation is first initialized"""
 
         instructions_template = jinja_env.get_template('jira_dc_instructions.j2')
@@ -61,7 +61,7 @@ class JiraDcNewConversationView(JiraDcViewInterface):
 
         provider_tokens = await self.saas_user_auth.get_provider_tokens()
         user_secrets = await self.saas_user_auth.get_secrets()
-        instructions, user_msg = self._get_instructions(jinja_env)
+        instructions, user_msg = await self._get_instructions(jinja_env)
 
         try:
             agent_loop_info = await create_new_conversation(
@@ -113,7 +113,7 @@ class JiraDcExistingConversationView(JiraDcViewInterface):
     selected_repo: str | None
     conversation_id: str
 
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         """Instructions passed when conversation is first initialized"""
 
         user_msg_template = jinja_env.get_template('jira_dc_existing_conversation.j2')
@@ -155,6 +155,9 @@ class JiraDcExistingConversationView(JiraDcViewInterface):
                 self.conversation_id, conversation_init_data, user_id
             )
 
+            if agent_loop_info.event_store is None:
+                raise StartingConvoException('Event store not available')
+
             final_agent_observation = get_final_agent_observation(
                 agent_loop_info.event_store
             )
@@ -167,7 +170,7 @@ class JiraDcExistingConversationView(JiraDcViewInterface):
             if not agent_state or agent_state == AgentState.LOADING:
                 raise StartingConvoException('Conversation is still starting')
 
-            _, user_msg = self._get_instructions(jinja_env)
+            _, user_msg = await self._get_instructions(jinja_env)
             user_message_event = MessageAction(content=user_msg)
             await conversation_manager.send_event_to_conversation(
                 self.conversation_id, event_to_dict(user_message_event)

enterprise/integrations/linear/linear_manager.py

@@ -39,7 +39,7 @@ from openhands.server.user_auth.user_auth import UserAuth
 from openhands.utils.http_session import httpx_verify_option
 
 
-class LinearManager(Manager):
+class LinearManager(Manager[LinearViewInterface]):
     def __init__(self, token_manager: TokenManager):
         self.token_manager = token_manager
         self.integration_store = LinearIntegrationStore.get_instance()
@@ -343,7 +343,7 @@ class LinearManager(Manager):
             logger.error(f'[Linear] Error in is_job_requested: {str(e)}')
             return False
 
-    async def start_job(self, linear_view: LinearViewInterface):
+    async def start_job(self, linear_view: LinearViewInterface) -> None:
         """Start a Linear job/conversation."""
         # Import here to prevent circular import
         from server.conversation_callback_processor.linear_callback_processor import (
@@ -408,7 +408,7 @@ class LinearManager(Manager):
                 linear_view.linear_workspace.svc_acc_api_key
             )
             await self.send_message(
-                self.create_outgoing_message(msg=msg_info),
+                msg_info,
                 linear_view.job_context.issue_id,
                 api_key,
             )
@@ -473,8 +473,14 @@ class LinearManager(Manager):
 
         return title, description
 
-    async def send_message(self, message: Message, issue_id: str, api_key: str):
-        """Send message/comment to Linear issue."""
+    async def send_message(self, message: str, issue_id: str, api_key: str):
+        """Send message/comment to Linear issue.
+
+        Args:
+            message: The message content to send (plain text string)
+            issue_id: The Linear issue ID to comment on
+            api_key: The Linear API key for authentication
+        """
         query = """
             mutation CommentCreate($input: CommentCreateInput!) {
               commentCreate(input: $input) {
@@ -485,7 +491,7 @@ class LinearManager(Manager):
               }
             }
         """
-        variables = {'input': {'issueId': issue_id, 'body': message.message}}
+        variables = {'input': {'issueId': issue_id, 'body': message}}
         return await self._query_api(query, variables, api_key)
 
     async def _send_error_comment(
@@ -498,9 +504,7 @@ class LinearManager(Manager):
 
         try:
             api_key = self.token_manager.decrypt_text(workspace.svc_acc_api_key)
-            await self.send_message(
-                self.create_outgoing_message(msg=error_msg), issue_id, api_key
-            )
+            await self.send_message(error_msg, issue_id, api_key)
         except Exception as e:
             logger.error(f'[Linear] Failed to send error comment: {str(e)}')
 
@@ -517,7 +521,7 @@ class LinearManager(Manager):
             )
 
             await self.send_message(
-                self.create_outgoing_message(msg=comment_msg),
+                comment_msg,
                 linear_view.job_context.issue_id,
                 api_key,
             )

enterprise/integrations/linear/linear_types.py

@@ -19,7 +19,7 @@ class LinearViewInterface(ABC):
     conversation_id: str
 
     @abstractmethod
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         """Get initial instructions for the conversation."""
         pass
 

enterprise/integrations/linear/linear_view.py

@@ -33,7 +33,7 @@ class LinearNewConversationView(LinearViewInterface):
     selected_repo: str | None
     conversation_id: str
 
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         """Instructions passed when conversation is first initialized"""
 
         instructions_template = jinja_env.get_template('linear_instructions.j2')
@@ -58,7 +58,7 @@ class LinearNewConversationView(LinearViewInterface):
 
         provider_tokens = await self.saas_user_auth.get_provider_tokens()
         user_secrets = await self.saas_user_auth.get_secrets()
-        instructions, user_msg = self._get_instructions(jinja_env)
+        instructions, user_msg = await self._get_instructions(jinja_env)
 
         try:
             agent_loop_info = await create_new_conversation(
@@ -110,7 +110,7 @@ class LinearExistingConversationView(LinearViewInterface):
     selected_repo: str | None
     conversation_id: str
 
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         """Instructions passed when conversation is first initialized"""
 
         user_msg_template = jinja_env.get_template('linear_existing_conversation.j2')
@@ -152,6 +152,9 @@ class LinearExistingConversationView(LinearViewInterface):
                 self.conversation_id, conversation_init_data, user_id
             )
 
+            if agent_loop_info.event_store is None:
+                raise StartingConvoException('Event store not available')
+
             final_agent_observation = get_final_agent_observation(
                 agent_loop_info.event_store
             )
@@ -164,7 +167,7 @@ class LinearExistingConversationView(LinearViewInterface):
             if not agent_state or agent_state == AgentState.LOADING:
                 raise StartingConvoException('Conversation is still starting')
 
-            _, user_msg = self._get_instructions(jinja_env)
+            _, user_msg = await self._get_instructions(jinja_env)
             user_message_event = MessageAction(content=user_msg)
             await conversation_manager.send_event_to_conversation(
                 self.conversation_id, event_to_dict(user_message_event)

enterprise/integrations/manager.py

@@ -1,9 +1,13 @@
 from abc import ABC, abstractmethod
+from typing import Any, Generic, TypeVar
 
 from integrations.models import Message, SourceType
 
+# TypeVar for view types - each manager subclass specifies its own view type
+ViewT = TypeVar('ViewT')
 
-class Manager(ABC):
+
+class Manager(ABC, Generic[ViewT]):
     manager_type: SourceType
 
     @abstractmethod
@@ -12,14 +16,21 @@ class Manager(ABC):
         raise NotImplementedError
 
     @abstractmethod
-    def send_message(self, message: Message):
-        "Send message to integration from Openhands server"
+    def send_message(self, message: str, *args: Any, **kwargs: Any):
+        """Send message to integration from OpenHands server.
+
+        Args:
+            message: The message content to send (plain text string).
+        """
         raise NotImplementedError
 
     @abstractmethod
-    def start_job(self):
-        "Kick off a job with openhands agent"
-        raise NotImplementedError
+    async def start_job(self, view: ViewT) -> None:
+        """Kick off a job with openhands agent.
 
-    def create_outgoing_message(self, msg: str | dict, ephemeral: bool = False):
-        return Message(source=SourceType.OPENHANDS, message=msg, ephemeral=ephemeral)
+        Args:
+            view: Integration-specific view object containing job context.
+                  Each manager subclass accepts its own view type
+                  (e.g., SlackViewInterface, JiraViewInterface, etc.)
+        """
+        raise NotImplementedError

enterprise/integrations/models.py

@@ -1,4 +1,5 @@
 from enum import Enum
+from typing import Any
 
 from pydantic import BaseModel
 
@@ -16,8 +17,16 @@ class SourceType(str, Enum):
 
 
 class Message(BaseModel):
+    """Message model for incoming webhook payloads from integrations.
+
+    Note: This model is intended for INCOMING messages only.
+    For outgoing messages (e.g., sending comments to GitHub/GitLab),
+    pass strings directly to the send_message methods instead of
+    wrapping them in a Message object.
+    """
+
     source: SourceType
-    message: str | dict
+    message: dict[str, Any]
     ephemeral: bool = False
 
 

enterprise/integrations/resolver_context.py

@@ -1,6 +1,6 @@
 from openhands.app_server.user.user_context import UserContext
 from openhands.app_server.user.user_models import UserInfo
-from openhands.integrations.provider import PROVIDER_TOKEN_TYPE
+from openhands.integrations.provider import PROVIDER_TOKEN_TYPE, ProviderHandler
 from openhands.integrations.service_types import ProviderType
 from openhands.sdk.secret import SecretSource, StaticSecret
 from openhands.server.user_auth.user_auth import UserAuth
@@ -14,6 +14,7 @@ class ResolverUserContext(UserContext):
         saas_user_auth: UserAuth,
     ):
         self.saas_user_auth = saas_user_auth
+        self._provider_handler: ProviderHandler | None = None
 
     async def get_user_id(self) -> str | None:
         return await self.saas_user_auth.get_user_id()
@@ -29,12 +30,26 @@ class ResolverUserContext(UserContext):
 
         return UserInfo(id=user_id)
 
+    async def _get_provider_handler(self) -> ProviderHandler:
+        """Get or create a ProviderHandler for git operations."""
+        if self._provider_handler is None:
+            provider_tokens = await self.saas_user_auth.get_provider_tokens()
+            if provider_tokens is None:
+                raise ValueError('No provider tokens available')
+            user_id = await self.saas_user_auth.get_user_id()
+            self._provider_handler = ProviderHandler(
+                provider_tokens=provider_tokens, external_auth_id=user_id
+            )
+        return self._provider_handler
+
     async def get_authenticated_git_url(
         self, repository: str, is_optional: bool = False
     ) -> str:
-        # This would need to be implemented based on the git provider tokens
-        # For now, return a basic HTTPS URL
-        return f'https://github.com/{repository}.git'
+        provider_handler = await self._get_provider_handler()
+        url = await provider_handler.get_authenticated_git_url(
+            repository, is_optional=is_optional
+        )
+        return url
 
     async def get_latest_token(self, provider_type: ProviderType) -> str | None:
         # Return the appropriate token string from git_provider_tokens

enterprise/integrations/slack/slack_errors.py

@@ -0,0 +1,128 @@
+"""Centralized error handling for Slack integration.
+
+This module provides:
+- SlackErrorCode: Unique error codes for traceability
+- SlackError: Exception class for user-facing errors
+- get_user_message(): Function to get user-facing messages for error codes
+"""
+
+import logging
+from enum import Enum
+from typing import Any
+
+from integrations.utils import HOST_URL
+
+logger = logging.getLogger(__name__)
+
+
+class SlackErrorCode(Enum):
+    """Unique error codes for traceability in logs and user messages."""
+
+    SESSION_EXPIRED = 'SLACK_ERR_001'
+    REDIS_STORE_FAILED = 'SLACK_ERR_002'
+    REDIS_RETRIEVE_FAILED = 'SLACK_ERR_003'
+    USER_NOT_AUTHENTICATED = 'SLACK_ERR_004'
+    PROVIDER_TIMEOUT = 'SLACK_ERR_005'
+    PROVIDER_AUTH_FAILED = 'SLACK_ERR_006'
+    LLM_AUTH_FAILED = 'SLACK_ERR_007'
+    MISSING_SETTINGS = 'SLACK_ERR_008'
+    UNEXPECTED_ERROR = 'SLACK_ERR_999'
+
+
+class SlackError(Exception):
+    """Exception for errors that should be communicated to the Slack user.
+
+    This exception is caught by the centralized error handler in SlackManager,
+    which logs the error and sends an appropriate message to the user.
+
+    Usage:
+        raise SlackError(SlackErrorCode.USER_NOT_AUTHENTICATED,
+                        message_kwargs={'login_link': link})
+    """
+
+    def __init__(
+        self,
+        code: SlackErrorCode,
+        message_kwargs: dict[str, Any] | None = None,
+        log_context: dict[str, Any] | None = None,
+    ):
+        """Initialize a SlackError.
+
+        Args:
+            code: The error code identifying the type of error
+            message_kwargs: Kwargs for formatting the user message
+                           (e.g., {'login_link': '...'})
+            log_context: Additional context for structured logging
+        """
+        self.code = code
+        self.message_kwargs = message_kwargs or {}
+        self.log_context = log_context or {}
+        super().__init__(f'{code.value}: {code.name}')
+
+    def get_user_message(self) -> str:
+        """Get the user-facing message for this error."""
+        return get_user_message(self.code, **self.message_kwargs)
+
+
+# Centralized user-facing messages
+_USER_MESSAGES: dict[SlackErrorCode, str] = {
+    SlackErrorCode.SESSION_EXPIRED: (
+        '⏰ Your session has expired. '
+        'Please mention me again with your request to start a new conversation.'
+    ),
+    SlackErrorCode.REDIS_STORE_FAILED: (
+        '⚠️ Something went wrong on our end (ref: {code}). '
+        'Please try again in a few moments.'
+    ),
+    SlackErrorCode.REDIS_RETRIEVE_FAILED: (
+        '⚠️ Something went wrong on our end (ref: {code}). '
+        'Please try again in a few moments.'
+    ),
+    SlackErrorCode.USER_NOT_AUTHENTICATED: (
+        '🔐 Please link your Slack account to OpenHands: '
+        '[Click here to Login]({login_link})'
+    ),
+    SlackErrorCode.PROVIDER_TIMEOUT: (
+        '⏱️ The request timed out while connecting to your git provider. '
+        'Please try again.'
+    ),
+    SlackErrorCode.PROVIDER_AUTH_FAILED: (
+        '🔐 Authentication with your git provider failed. '
+        f'Please re-login at [OpenHands Cloud]({HOST_URL}) and try again.'
+    ),
+    SlackErrorCode.LLM_AUTH_FAILED: (
+        '@{username} please set a valid LLM API key in '
+        f'[OpenHands Cloud]({HOST_URL}) before starting a job.'
+    ),
+    SlackErrorCode.MISSING_SETTINGS: (
+        '{username} please re-login into '
+        f'[OpenHands Cloud]({HOST_URL}) before starting a job.'
+    ),
+    SlackErrorCode.UNEXPECTED_ERROR: (
+        'Uh oh! There was an unexpected error (ref: {code}). Please try again later.'
+    ),
+}
+
+
+def get_user_message(error_code: SlackErrorCode, **kwargs) -> str:
+    """Get a user-facing message for a given error code.
+
+    Args:
+        error_code: The error code to get a message for
+        **kwargs: Additional formatting arguments (e.g., username, login_link)
+
+    Returns:
+        Formatted user-facing message string
+    """
+    msg = _USER_MESSAGES.get(
+        error_code, _USER_MESSAGES[SlackErrorCode.UNEXPECTED_ERROR]
+    )
+    try:
+        return msg.format(code=error_code.value, **kwargs)
+    except KeyError as e:
+        logger.warning(
+            f'Missing format key {e} in error message',
+            extra={'error_code': error_code.value},
+        )
+        # Return a generic error message with the code for debugging
+        return f'An error occurred (ref: {error_code.value}). Please try again later.'

enterprise/integrations/slack/slack_manager.py

@@ -1,20 +1,25 @@
-import re
+from typing import Any
 
 import jwt
 from integrations.manager import Manager
 from integrations.models import Message, SourceType
-from integrations.slack.slack_types import SlackViewInterface, StartingConvoException
+from integrations.slack.slack_errors import SlackError, SlackErrorCode
+from integrations.slack.slack_types import (
+    SlackMessageView,
+    SlackViewInterface,
+    StartingConvoException,
+)
 from integrations.slack.slack_view import (
     SlackFactory,
     SlackNewConversationFromRepoFormView,
     SlackNewConversationView,
-    SlackUnkownUserView,
     SlackUpdateExistingConversationView,
 )
 from integrations.utils import (
     HOST_URL,
     OPENHANDS_RESOLVER_TEMPLATES_DIR,
     get_session_expired_message,
+    infer_repo_from_message,
 )
 from integrations.v1_utils import get_saas_user_auth
 from jinja2 import Environment, FileSystemLoader
@@ -22,13 +27,18 @@ from server.constants import SLACK_CLIENT_ID
 from server.utils.conversation_callback_utils import register_callback_processor
 from slack_sdk.oauth import AuthorizeUrlGenerator
 from slack_sdk.web.async_client import AsyncWebClient
-from storage.database import session_maker
+from sqlalchemy import select
+from storage.database import a_session_maker
 from storage.slack_user import SlackUser
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.integrations.provider import ProviderHandler
-from openhands.integrations.service_types import Repository
-from openhands.server.shared import config, server_config
+from openhands.integrations.service_types import (
+    AuthenticationError,
+    ProviderTimeoutError,
+    Repository,
+)
+from openhands.server.shared import config, server_config, sio
 from openhands.server.types import (
     LLMAuthenticationError,
     MissingSettingsError,
@@ -42,8 +52,14 @@ authorize_url_generator = AuthorizeUrlGenerator(
     user_scopes=['search:read'],
 )
 
+# Key prefix for storing user messages in Redis during repo selection flow
+SLACK_USER_MSG_KEY_PREFIX = 'slack_user_msg'
+# Expiration time for stored user messages (5 minutes)
+# Arbitrary timeout based on typical user attention span; may be tuned based on feedback
+SLACK_USER_MSG_EXPIRATION = 300
 
-class SlackManager(Manager):
+
+class SlackManager(Manager[SlackViewInterface]):
     def __init__(self, token_manager):
         self.token_manager = token_manager
         self.login_link = (
@@ -63,12 +79,11 @@ class SlackManager(Manager):
     ) -> tuple[SlackUser | None, UserAuth | None]:
         # We get the user and correlate them back to a user in OpenHands - if we can
         slack_user = None
-        with session_maker() as session:
-            slack_user = (
-                session.query(SlackUser)
-                .filter(SlackUser.slack_user_id == slack_user_id)
-                .first()
+        async with a_session_maker() as session:
+            result = await session.execute(
+                select(SlackUser).where(SlackUser.slack_user_id == slack_user_id)
             )
+            slack_user = result.scalar_one_or_none()
 
             # slack_view.slack_to_openhands_user = slack_user # attach user auth info to view
 
@@ -81,18 +96,126 @@ class SlackManager(Manager):
 
         return slack_user, saas_user_auth
 
-    def _infer_repo_from_message(self, user_msg: str) -> str | None:
-        # Regular expression to match patterns like "OpenHands/OpenHands" or "deploy repo"
-        pattern = r'([a-zA-Z0-9_-]+/[a-zA-Z0-9_-]+)|([a-zA-Z0-9_-]+)(?=\s+repo)'
-        match = re.search(pattern, user_msg)
+    async def _store_user_msg_for_form(
+        self, message_ts: str, thread_ts: str | None, user_msg: str
+    ) -> None:
+        """Store user message in Redis for later retrieval when form is submitted.
 
-        if match:
-            repo = match.group(1) if match.group(1) else match.group(2)
-            return repo
+        This is needed because when a user selects a repo from the external_select
+        dropdown, Slack sends a separate interaction payload that doesn't include
+        the original user message.
 
-        return None
+        Args:
+            message_ts: The message timestamp (unique identifier)
+            thread_ts: The thread timestamp (if in a thread)
+            user_msg: The original user message to store
 
-    async def _get_repositories(self, user_auth: UserAuth) -> list[Repository]:
+        Raises:
+            SlackError: If storage fails (REDIS_STORE_FAILED)
+        """
+        key = f'{SLACK_USER_MSG_KEY_PREFIX}:{message_ts}:{thread_ts}'
+        try:
+            redis = sio.manager.redis
+            await redis.set(key, user_msg, ex=SLACK_USER_MSG_EXPIRATION)
+            logger.info(
+                'slack_stored_user_msg',
+                extra={
+                    'message_ts': message_ts,
+                    'thread_ts': thread_ts,
+                    'key': key,
+                },
+            )
+        except Exception as e:
+            logger.error(
+                'slack_store_user_msg_failed',
+                extra={
+                    'message_ts': message_ts,
+                    'thread_ts': thread_ts,
+                    'key': key,
+                    'error': str(e),
+                },
+            )
+            raise SlackError(
+                SlackErrorCode.REDIS_STORE_FAILED,
+                log_context={'message_ts': message_ts, 'thread_ts': thread_ts},
+            )
+
+    async def _retrieve_user_msg_for_form(
+        self, message_ts: str, thread_ts: str | None
+    ) -> str:
+        """Retrieve stored user message from Redis.
+
+        Args:
+            message_ts: The message timestamp
+            thread_ts: The thread timestamp (if in a thread)
+
+        Returns:
+            The stored user message
+
+        Raises:
+            SlackError: If retrieval fails (REDIS_RETRIEVE_FAILED) or message
+                        not found (SESSION_EXPIRED)
+        """
+        key = f'{SLACK_USER_MSG_KEY_PREFIX}:{message_ts}:{thread_ts}'
+        try:
+            redis = sio.manager.redis
+            user_msg = await redis.get(key)
+            if user_msg:
+                # Redis returns bytes, decode to string
+                if isinstance(user_msg, bytes):
+                    user_msg = user_msg.decode('utf-8')
+                logger.info(
+                    'slack_retrieved_user_msg',
+                    extra={
+                        'message_ts': message_ts,
+                        'thread_ts': thread_ts,
+                        'key': key,
+                    },
+                )
+                return user_msg
+            else:
+                logger.warning(
+                    'slack_user_msg_not_found',
+                    extra={
+                        'message_ts': message_ts,
+                        'thread_ts': thread_ts,
+                        'key': key,
+                    },
+                )
+                raise SlackError(
+                    SlackErrorCode.SESSION_EXPIRED,
+                    log_context={'message_ts': message_ts, 'thread_ts': thread_ts},
+                )
+        except SlackError:
+            raise
+        except Exception as e:
+            logger.error(
+                'slack_retrieve_user_msg_failed',
+                extra={
+                    'message_ts': message_ts,
+                    'thread_ts': thread_ts,
+                    'key': key,
+                    'error': str(e),
+                },
+            )
+            raise SlackError(
+                SlackErrorCode.REDIS_RETRIEVE_FAILED,
+                log_context={'message_ts': message_ts, 'thread_ts': thread_ts},
+            )
+
+    async def _search_repositories(
+        self, user_auth: UserAuth, query: str = '', per_page: int = 100
+    ) -> list[Repository]:
+        """Search repositories for a user with optional query filtering.
+
+        Args:
+            user_auth: The user's authentication context
+            query: Search query to filter repositories (empty string returns all)
+            per_page: Maximum number of results to return
+
+        Returns:
+            List of matching Repository objects
+        """
         provider_tokens = await user_auth.get_provider_tokens()
         if provider_tokens is None:
             return []
@@ -103,31 +226,33 @@ class SlackManager(Manager):
             external_auth_token=access_token,
             external_auth_id=user_id,
         )
-        repos: list[Repository] = await client.get_repositories(
-            'pushed', server_config.app_mode, None, None, None, None
+        repos: list[Repository] = await client.search_repositories(
+            selected_provider=None,
+            query=query,
+            per_page=per_page,
+            sort='pushed',
+            order='desc',
+            app_mode=server_config.app_mode,
         )
         return repos
 
     def _generate_repo_selection_form(
-        self, repo_list: list[Repository], message_ts: str, thread_ts: str | None
-    ):
-        options = [
-            {
-                'text': {'type': 'plain_text', 'text': 'No Repository'},
-                'value': '-',
-            }
-        ]
-        options.extend(
-            {
-                'text': {
-                    'type': 'plain_text',
-                    'text': repo.full_name,
-                },
-                'value': repo.full_name,
-            }
-            for repo in repo_list
-        )
+        self, message_ts: str, thread_ts: str | None
+    ) -> list[dict[str, Any]]:
+        """Generate a repo selection form using external_select for dynamic loading.
 
+        This uses Slack's external_select element which allows:
+        - Type-ahead search for repositories
+        - Dynamic loading of options from an external endpoint
+        - Support for users with many repositories (no 100 option limit)
+
+        Args:
+            message_ts: The message timestamp for tracking
+            thread_ts: The thread timestamp if in a thread
+
+        Returns:
+            List of Slack Block Kit blocks for the selection form
+        """
         return [
             {
                 'type': 'header',
@@ -137,158 +262,395 @@ class SlackManager(Manager):
                     'emoji': True,
                 },
             },
+            {
+                'type': 'section',
+                'text': {
+                    'type': 'mrkdwn',
+                    'text': 'Type to search your repositories:',
+                },
+            },
             {
                 'type': 'actions',
                 'elements': [
                     {
-                        'type': 'static_select',
+                        'type': 'external_select',
                         'action_id': f'repository_select:{message_ts}:{thread_ts}',
-                        'options': options,
+                        'placeholder': {
+                            'type': 'plain_text',
+                            'text': 'Search repositories...',
+                        },
+                        'min_query_length': 0,  # Load initial options immediately
                     }
                 ],
             },
         ]
 
-    def filter_potential_repos_by_user_msg(
-        self, user_msg: str, user_repos: list[Repository]
-    ) -> tuple[bool, list[Repository]]:
-        inferred_repo = self._infer_repo_from_message(user_msg)
-        if not inferred_repo:
-            return False, user_repos[0:99]
+    def _build_repo_options(self, repos: list[Repository]) -> list[dict[str, Any]]:
+        """Build Slack options list from repositories.
 
-        final_repos = []
-        for repo in user_repos:
-            if inferred_repo.lower() in repo.full_name.lower():
-                final_repos.append(repo)
+        Always includes a "No Repository" option at the top, followed by up to 99
+        repositories (Slack has a 100 option limit for external_select).
 
-        # no repos matched, return original list
-        if len(final_repos) == 0:
-            return False, user_repos[0:99]
+        Args:
+            repos: List of Repository objects
 
-        # Found exact match
-        elif len(final_repos) == 1:
-            return True, final_repos
+        Returns:
+            List of Slack option objects
+        """
+        options: list[dict[str, Any]] = [
+            {
+                'text': {'type': 'plain_text', 'text': 'No Repository'},
+                'value': '-',
+            }
+        ]
+        options.extend(
+            {
+                'text': {
+                    'type': 'plain_text',
+                    'text': repo.full_name[:75],  # Slack has 75 char limit for text
+                },
+                'value': repo.full_name,
+            }
+            for repo in repos[:99]  # Leave room for "No Repository" option
+        )
+        return options
 
-        # Found partial matches
-        return False, final_repos[0:99]
+    async def search_repos_for_slack(
+        self, user_auth: UserAuth, query: str, per_page: int = 20
+    ) -> list[dict[str, Any]]:
+        """Public API for repository search with formatted Slack options.
+
+        This method searches for repositories and formats the results as Slack
+        external_select options.
+
+        Args:
+            user_auth: The user's authentication context
+            query: Search query to filter repositories (empty string returns all)
+            per_page: Maximum number of results to return (default: 20)
+
+        Returns:
+            List of Slack option objects ready for external_select response
+        """
+        repos = await self._search_repositories(
+            user_auth, query=query, per_page=per_page
+        )
+        return self._build_repo_options(repos)
 
     async def receive_message(self, message: Message):
+        """Process an incoming Slack message.
+
+        This is the single entry point for all Slack message processing.
+        All SlackErrors raised during processing are caught and handled here,
+        sending appropriate error messages to the user.
+        """
         self._confirm_incoming_source_type(message)
 
+        try:
+            slack_view = await self._process_message(message)
+            if slack_view and await self.is_job_requested(message, slack_view):
+                await self.start_job(slack_view)
+
+        except SlackError as e:
+            await self.handle_slack_error(message.message, e)
+
+        except Exception as e:
+            logger.exception(
+                'slack_unexpected_error',
+                extra={'error': str(e), **message.message},
+            )
+            await self.handle_slack_error(
+                message.message,
+                SlackError(SlackErrorCode.UNEXPECTED_ERROR),
+            )
+
+    async def receive_form_interaction(self, slack_payload: dict):
+        """Process a Slack form interaction (repository selection).
+
+        This handles the block_actions payload when a user selects a repository
+        from the dropdown form. It retrieves the original user message from Redis
+        and delegates to receive_message for processing.
+
+        Args:
+            slack_payload: The raw Slack interaction payload
+        """
+        # Extract fields from the Slack interaction payload
+        selected_repository = slack_payload['actions'][0]['selected_option']['value']
+        if selected_repository == '-':
+            selected_repository = None
+
+        slack_user_id = slack_payload['user']['id']
+        channel_id = slack_payload['container']['channel_id']
+        team_id = slack_payload['team']['id']
+
+        # Get original message_ts and thread_ts from action_id
+        attribs = slack_payload['actions'][0]['action_id'].split('repository_select:')[
+            -1
+        ]
+        message_ts, thread_ts = attribs.split(':')
+        thread_ts = None if thread_ts == 'None' else thread_ts
+
+        # Build partial payload for error handling during Redis retrieval
+        payload = {
+            'team_id': team_id,
+            'channel_id': channel_id,
+            'slack_user_id': slack_user_id,
+            'message_ts': message_ts,
+            'thread_ts': thread_ts,
+        }
+
+        # Retrieve the original user message from Redis
+        try:
+            user_msg = await self._retrieve_user_msg_for_form(message_ts, thread_ts)
+        except SlackError as e:
+            await self.handle_slack_error(payload, e)
+            return
+        except Exception as e:
+            logger.exception(
+                'slack_unexpected_error',
+                extra={'error': str(e), **payload},
+            )
+            await self.handle_slack_error(
+                payload, SlackError(SlackErrorCode.UNEXPECTED_ERROR)
+            )
+            return
+
+        # Complete the payload and delegate to receive_message
+        payload['selected_repo'] = selected_repository
+        payload['user_msg'] = user_msg
+
+        message = Message(source=SourceType.SLACK, message=payload)
+        await self.receive_message(message)
+
+    async def _process_message(self, message: Message) -> SlackViewInterface | None:
+        """Process message and return view if authenticated, or raise SlackError.
+
+        Returns:
+            SlackViewInterface if user is authenticated and ready to proceed,
+            None if processing should stop (but no error).
+
+        Raises:
+            SlackError: If user is not authenticated or other recoverable error.
+        """
         slack_user, saas_user_auth = await self.authenticate_user(
             slack_user_id=message.message['slack_user_id']
         )
 
-        try:
-            slack_view = SlackFactory.create_slack_view_from_payload(
-                message, slack_user, saas_user_auth
+        slack_view = await SlackFactory.create_slack_view_from_payload(
+            message, slack_user, saas_user_auth
+        )
+
+        # Check if this is an unauthenticated user (SlackMessageView but not SlackViewInterface)
+        if not isinstance(slack_view, SlackViewInterface):
+            login_link = self._generate_login_link_with_state(message)
+            raise SlackError(
+                SlackErrorCode.USER_NOT_AUTHENTICATED,
+                message_kwargs={'login_link': login_link},
+                log_context=slack_view.to_log_context(),
             )
-        except Exception as e:
+
+        return slack_view
+
+    def _generate_login_link_with_state(self, message: Message) -> str:
+        """Generate OAuth login link with message state encoded."""
+        jwt_secret = config.jwt_secret
+        if not jwt_secret:
+            raise ValueError('Must configure jwt_secret')
+        state = jwt.encode(
+            message.message, jwt_secret.get_secret_value(), algorithm='HS256'
+        )
+        return authorize_url_generator.generate(state)
+
+    async def handle_slack_error(self, payload: dict, error: SlackError) -> None:
+        """Handle a SlackError by logging and sending user message.
+
+        This is the centralized error handler for all SlackErrors, used by both
+        the manager and routes.
+
+        Args:
+            payload: The Slack payload dict containing channel/user info
+            error: The SlackError to handle
+        """
+        # Create a minimal view for sending the error message
+        view = await SlackMessageView.from_payload(
+            payload, self._get_slack_team_store()
+        )
+
+        if not view:
             logger.error(
-                f'[Slack]: Failed to create slack view: {e}',
-                exc_info=True,
-                stack_info=True,
+                'slack_error_no_view',
+                extra={
+                    'error_code': error.code.value,
+                    **error.log_context,
+                },
             )
             return
 
-        if isinstance(slack_view, SlackUnkownUserView):
-            jwt_secret = config.jwt_secret
-            if not jwt_secret:
-                raise ValueError('Must configure jwt_secret')
-            state = jwt.encode(
-                message.message, jwt_secret.get_secret_value(), algorithm='HS256'
-            )
-            link = authorize_url_generator.generate(state)
-            msg = self.login_link.format(link)
+        # Log the error
+        log_level = (
+            'exception' if error.code == SlackErrorCode.UNEXPECTED_ERROR else 'warning'
+        )
+        log_data = {
+            'error_code': error.code.value,
+            **view.to_log_context(),
+            **error.log_context,
+        }
+        getattr(logger, log_level)(
+            f'slack_error_{error.code.name.lower()}', extra=log_data
+        )
 
-            logger.info('slack_not_yet_authenticated')
-            await self.send_message(
-                self.create_outgoing_message(msg, ephemeral=True), slack_view
-            )
-            return
+        # Send user-facing message
+        await self.send_message(error.get_user_message(), view, ephemeral=True)
 
-        if not await self.is_job_requested(message, slack_view):
-            return
+    def _get_slack_team_store(self):
+        """Get the SlackTeamStore instance (lazy import to avoid circular deps)."""
+        from storage.slack_team_store import SlackTeamStore
 
-        await self.start_job(slack_view)
+        return SlackTeamStore.get_instance()
 
-    async def send_message(self, message: Message, slack_view: SlackViewInterface):
+    async def send_message(
+        self,
+        message: str | dict[str, Any],
+        slack_view: SlackMessageView,
+        ephemeral: bool = False,
+    ):
+        """Send a message to Slack.
+
+        Args:
+            message: The message content. Can be a string (for simple text) or
+                     a dict with 'text' and 'blocks' keys (for structured messages).
+            slack_view: The Slack view object containing channel/thread info.
+                        Can be either SlackMessageView (for unauthenticated users)
+                        or SlackViewInterface (for authenticated users).
+            ephemeral: If True, send as an ephemeral message visible only to the user.
+        """
         client = AsyncWebClient(token=slack_view.bot_access_token)
-        if message.ephemeral and isinstance(message.message, str):
+        if ephemeral and isinstance(message, str):
             await client.chat_postEphemeral(
                 channel=slack_view.channel_id,
-                markdown_text=message.message,
+                markdown_text=message,
                 user=slack_view.slack_user_id,
                 thread_ts=slack_view.thread_ts,
             )
-        elif message.ephemeral and isinstance(message.message, dict):
+        elif ephemeral and isinstance(message, dict):
             await client.chat_postEphemeral(
                 channel=slack_view.channel_id,
                 user=slack_view.slack_user_id,
                 thread_ts=slack_view.thread_ts,
-                text=message.message['text'],
-                blocks=message.message['blocks'],
+                text=message['text'],
+                blocks=message['blocks'],
             )
         else:
             await client.chat_postMessage(
                 channel=slack_view.channel_id,
-                markdown_text=message.message,
+                markdown_text=message,
                 thread_ts=slack_view.message_ts,
             )
 
+    async def _try_verify_inferred_repo(
+        self, slack_view: SlackNewConversationView
+    ) -> bool:
+        """Try to infer and verify a repository from the user's message.
+
+        Returns:
+            True if a valid repo was found and verified, False otherwise
+        """
+        user = slack_view.slack_to_openhands_user
+        inferred_repos = infer_repo_from_message(slack_view.user_msg)
+
+        if len(inferred_repos) != 1:
+            return False
+
+        inferred_repo = inferred_repos[0]
+        logger.info(
+            f'[Slack] Verifying inferred repo "{inferred_repo}" '
+            f'for user {user.slack_display_name} (id={slack_view.saas_user_auth.get_user_id()})'
+        )
+
+        try:
+            provider_tokens = await slack_view.saas_user_auth.get_provider_tokens()
+            if not provider_tokens:
+                return False
+
+            access_token = await slack_view.saas_user_auth.get_access_token()
+            user_id = await slack_view.saas_user_auth.get_user_id()
+            provider_handler = ProviderHandler(
+                provider_tokens=provider_tokens,
+                external_auth_token=access_token,
+                external_auth_id=user_id,
+            )
+            repo = await provider_handler.verify_repo_provider(inferred_repo)
+            slack_view.selected_repo = repo.full_name
+            return True
+        except (AuthenticationError, ProviderTimeoutError) as e:
+            logger.info(
+                f'[Slack] Could not verify repo "{inferred_repo}": {e}. '
+                f'Showing repository selector.'
+            )
+            return False
+
+    async def _show_repo_selection_form(
+        self, slack_view: SlackNewConversationView
+    ) -> None:
+        """Display the repository selection form to the user.
+
+        Raises:
+            SlackError: If storing the user message fails (REDIS_STORE_FAILED)
+        """
+        user = slack_view.slack_to_openhands_user
+        logger.info(
+            'render_repository_selector',
+            extra={
+                'slack_user_id': user.slack_user_id,
+                'keycloak_user_id': user.keycloak_user_id,
+                'message_ts': slack_view.message_ts,
+                'thread_ts': slack_view.thread_ts,
+            },
+        )
+
+        # Store the user message for later retrieval - raises SlackError on failure
+        await self._store_user_msg_for_form(
+            slack_view.message_ts, slack_view.thread_ts, slack_view.user_msg
+        )
+
+        repo_selection_msg = {
+            'text': 'Choose a Repository:',
+            'blocks': self._generate_repo_selection_form(
+                slack_view.message_ts, slack_view.thread_ts
+            ),
+        }
+        await self.send_message(repo_selection_msg, slack_view, ephemeral=True)
+
     async def is_job_requested(
         self, message: Message, slack_view: SlackViewInterface
     ) -> bool:
-        """A job is always request we only receive webhooks for events associated with the slack bot
-        This method really just checks
-            1. Is the user is authenticated
-            2. Do we have the necessary information to start a job (either by inferring the selected repo, otherwise asking the user)
+        """Determine if a job should be started based on the current context.
+
+        This method checks:
+            1. If the view type allows immediate job start
+            2. If a repo can be inferred and verified from the message
+            3. Otherwise shows the repo selection form
+
+        Args:
+            slack_view: Must be a SlackViewType (authenticated view that can start jobs)
+
+        Returns:
+            True if job should start, False if waiting for user input
         """
-        # Infer repo from user message is not needed; user selected repo from the form or is updating existing convo
+        # Check if view type allows immediate start
         if isinstance(slack_view, SlackUpdateExistingConversationView):
             return True
-        elif isinstance(slack_view, SlackNewConversationFromRepoFormView):
+        if isinstance(slack_view, SlackNewConversationFromRepoFormView):
             return True
-        elif isinstance(slack_view, SlackNewConversationView):
-            user = slack_view.slack_to_openhands_user
-            user_repos: list[Repository] = await self._get_repositories(
-                slack_view.saas_user_auth
-            )
-            match, repos = self.filter_potential_repos_by_user_msg(
-                slack_view.user_msg, user_repos
-            )
 
-            # User mentioned a matching repo is their message, start job without repo selection form
-            if match:
-                slack_view.selected_repo = repos[0].full_name
+        # For new conversations, try to infer/verify repo or show selection form
+        if isinstance(slack_view, SlackNewConversationView):
+            if await self._try_verify_inferred_repo(slack_view):
                 return True
+            await self._show_repo_selection_form(slack_view)
 
-            logger.info(
-                'render_repository_selector',
-                extra={
-                    'slack_user_id': user,
-                    'keycloak_user_id': user.keycloak_user_id,
-                    'message_ts': slack_view.message_ts,
-                    'thread_ts': slack_view.thread_ts,
-                },
-            )
+        return False
 
-            repo_selection_msg = {
-                'text': 'Choose a Repository:',
-                'blocks': self._generate_repo_selection_form(
-                    repos, slack_view.message_ts, slack_view.thread_ts
-                ),
-            }
-            await self.send_message(
-                self.create_outgoing_message(repo_selection_msg, ephemeral=True),
-                slack_view,
-            )
-
-            return False
-
-        return True
-
-    async def start_job(self, slack_view: SlackViewInterface):
+    async def start_job(self, slack_view: SlackViewInterface) -> None:
         # Importing here prevents circular import
         from server.conversation_callback_processor.slack_callback_processor import (
             SlackCallbackProcessor,
@@ -296,7 +658,7 @@ class SlackManager(Manager):
 
         try:
             msg_info = None
-            user_info: SlackUser = slack_view.slack_to_openhands_user
+            user_info = slack_view.slack_to_openhands_user
             try:
                 logger.info(
                     f'[Slack] Starting job for user {user_info.slack_display_name} (id={user_info.slack_user_id})',
@@ -368,9 +730,10 @@ class SlackManager(Manager):
             except StartingConvoException as e:
                 msg_info = str(e)
 
-            await self.send_message(self.create_outgoing_message(msg_info), slack_view)
+            await self.send_message(msg_info, slack_view)
 
         except Exception:
             logger.exception('[Slack]: Error starting job')
-            msg = 'Uh oh! There was an unexpected error starting the job :('
-            await self.send_message(self.create_outgoing_message(msg), slack_view)
+            await self.send_message(
+                'Uh oh! There was an unexpected error starting the job :(', slack_view
+            )

enterprise/integrations/slack/slack_types.py

@@ -1,4 +1,5 @@
 from abc import ABC, abstractmethod
+from dataclasses import dataclass
 
 from integrations.types import SummaryExtractionTracker
 from jinja2 import Environment
@@ -7,24 +8,114 @@ from storage.slack_user import SlackUser
 from openhands.server.user_auth.user_auth import UserAuth
 
 
-class SlackViewInterface(SummaryExtractionTracker, ABC):
+@dataclass
+class SlackMessageView:
+    """Minimal view for sending messages to Slack.
+
+    This class contains only the fields needed to send messages,
+    without requiring user authentication. Can be used directly for
+    simple message operations or as a base class for more complex views.
+    """
+
     bot_access_token: str
-    user_msg: str | None
     slack_user_id: str
-    slack_to_openhands_user: SlackUser | None
-    saas_user_auth: UserAuth | None
     channel_id: str
     message_ts: str
     thread_ts: str | None
+    team_id: str
+
+    def to_log_context(self) -> dict:
+        """Return dict suitable for structured logging."""
+        return {
+            'slack_channel_id': self.channel_id,
+            'slack_user_id': self.slack_user_id,
+            'slack_team_id': self.team_id,
+            'slack_thread_ts': self.thread_ts,
+            'slack_message_ts': self.message_ts,
+        }
+
+    @classmethod
+    async def from_payload(
+        cls,
+        payload: dict,
+        slack_team_store,
+    ) -> 'SlackMessageView | None':
+        """Create a view from a raw Slack payload.
+
+        This factory method handles the various payload formats from different
+        Slack interactions (events, form submissions, block suggestions).
+
+        Args:
+            payload: Raw Slack payload dictionary
+            slack_team_store: Store for retrieving bot tokens
+
+        Returns:
+            SlackMessageView if all required fields are available,
+            None if required fields are missing or bot token unavailable.
+        """
+        from openhands.core.logger import openhands_logger as logger
+
+        team_id = payload.get('team', {}).get('id') or payload.get('team_id')
+        channel_id = (
+            payload.get('container', {}).get('channel_id')
+            or payload.get('channel', {}).get('id')
+            or payload.get('channel_id')
+        )
+        user_id = payload.get('user', {}).get('id') or payload.get('slack_user_id')
+        message_ts = payload.get('message_ts', '')
+        thread_ts = payload.get('thread_ts')
+
+        if not team_id or not channel_id or not user_id:
+            logger.warning(
+                'slack_message_view_from_payload_missing_fields',
+                extra={
+                    'has_team_id': bool(team_id),
+                    'has_channel_id': bool(channel_id),
+                    'has_user_id': bool(user_id),
+                    'payload_keys': list(payload.keys()),
+                },
+            )
+            return None
+
+        bot_token = await slack_team_store.get_team_bot_token(team_id)
+        if not bot_token:
+            logger.warning(
+                'slack_message_view_from_payload_no_bot_token',
+                extra={'team_id': team_id},
+            )
+            return None
+
+        return cls(
+            bot_access_token=bot_token,
+            slack_user_id=user_id,
+            channel_id=channel_id,
+            message_ts=message_ts,
+            thread_ts=thread_ts,
+            team_id=team_id,
+        )
+
+
+class SlackViewInterface(SlackMessageView, SummaryExtractionTracker, ABC):
+    """Interface for authenticated Slack views that can create conversations.
+
+    All fields are required (non-None) because this interface is only used
+    for users who have linked their Slack account to OpenHands.
+
+    Inherits from SlackMessageView:
+        bot_access_token, slack_user_id, channel_id, message_ts, thread_ts, team_id
+    """
+
+    user_msg: str
+    slack_to_openhands_user: SlackUser
+    saas_user_auth: UserAuth
     selected_repo: str | None
     should_extract: bool
     send_summary_instruction: bool
     conversation_id: str
-    team_id: str
     v1_enabled: bool
 
     @abstractmethod
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         """Instructions passed when conversation is first initialized"""
         pass
 
@@ -39,4 +130,4 @@ class SlackViewInterface(SummaryExtractionTracker, ABC):
 
 
 class StartingConvoException(Exception):
-    """Raised when trying to send message to a conversation that's is still starting up"""
+    """Raised when trying to send message to a conversation that is still starting up."""

enterprise/integrations/slack/slack_v1_callback_processor.py

@@ -2,7 +2,8 @@ import logging
 from uuid import UUID
 
 import httpx
-from integrations.utils import CONVERSATION_URL, get_summary_instruction
+from integrations.utils import get_summary_instruction
+from integrations.v1_utils import handle_callback_error
 from pydantic import Field
 from slack_sdk import WebClient
 from storage.slack_team_store import SlackTeamStore
@@ -39,7 +40,6 @@ class SlackV1CallbackProcessor(EventCallbackProcessor):
         event: Event,
     ) -> EventCallbackResult | None:
         """Process events for Slack V1 integration."""
-
         # Only handle ConversationStateUpdateEvent
         if not isinstance(event, ConversationStateUpdateEvent):
             return None
@@ -62,19 +62,14 @@ class SlackV1CallbackProcessor(EventCallbackProcessor):
                 detail=summary,
             )
         except Exception as e:
-            _logger.exception('[Slack V1] Error processing callback: %s', e)
-
-            # Only try to post error to Slack if we have basic requirements
-            try:
-                await self._post_summary_to_slack(
-                    f'OpenHands encountered an error: **{str(e)}**.\n\n'
-                    f'[See the conversation]({CONVERSATION_URL.format(conversation_id)})'
-                    'for more information.'
-                )
-            except Exception as post_error:
-                _logger.warning(
-                    '[Slack V1] Failed to post error message to Slack: %s', post_error
-                )
+            await handle_callback_error(
+                error=e,
+                conversation_id=conversation_id,
+                service_name='Slack',
+                service_logger=_logger,
+                can_post_error=True,  # Slack always attempts to post errors
+                post_error_func=self._post_summary_to_slack,
+            )
 
             return EventCallbackResult(
                 status=EventCallbackResultStatus.ERROR,
@@ -88,17 +83,18 @@ class SlackV1CallbackProcessor(EventCallbackProcessor):
     # Slack helpers
     # -------------------------------------------------------------------------
 
-    def _get_bot_access_token(self):
+    async def _get_bot_access_token(self) -> str | None:
+        team_id = self.slack_view_data.get('team_id')
+        if team_id is None:
+            return None
         slack_team_store = SlackTeamStore.get_instance()
-        bot_access_token = slack_team_store.get_team_bot_token(
-            self.slack_view_data['team_id']
-        )
+        bot_access_token = await slack_team_store.get_team_bot_token(team_id)
 
         return bot_access_token
 
     async def _post_summary_to_slack(self, summary: str) -> None:
         """Post a summary message to the configured Slack channel."""
-        bot_access_token = self._get_bot_access_token()
+        bot_access_token = await self._get_bot_access_token()
         if not bot_access_token:
             raise RuntimeError('Missing Slack bot access token')
 
@@ -148,8 +144,8 @@ class SlackV1CallbackProcessor(EventCallbackProcessor):
         send_message_request = AskAgentRequest(question=message_content)
 
         url = (
-            f'{agent_server_url.rstrip("/")}'
-            f'/api/conversations/{conversation_id}/ask_agent'
+            f"{agent_server_url.rstrip('/')}"
+            f"/api/conversations/{conversation_id}/ask_agent"
         )
         headers = {'X-Session-API-Key': session_api_key}
         payload = send_message_request.model_dump()
@@ -211,8 +207,7 @@ class SlackV1CallbackProcessor(EventCallbackProcessor):
     # -------------------------------------------------------------------------
 
     async def _request_summary(self, conversation_id: UUID) -> str:
-        """
-        Ask the agent to produce a summary of its work and return the agent response.
+        """Ask the agent to produce a summary of its work and return the agent response.
 
         NOTE: This method now returns a string (the agent server's response text)
         and raises exceptions on errors. The wrapping into EventCallbackResult

enterprise/integrations/slack/slack_view.py

@@ -1,9 +1,14 @@
+import asyncio
 from dataclasses import dataclass
 from uuid import UUID, uuid4
 
 from integrations.models import Message
 from integrations.resolver_context import ResolverUserContext
-from integrations.slack.slack_types import SlackViewInterface, StartingConvoException
+from integrations.slack.slack_types import (
+    SlackMessageView,
+    SlackViewInterface,
+    StartingConvoException,
+)
 from integrations.slack.slack_v1_callback_processor import SlackV1CallbackProcessor
 from integrations.utils import (
     CONVERSATION_URL,
@@ -42,7 +47,7 @@ from openhands.server.user_auth.user_auth import UserAuth
 from openhands.storage.data_models.conversation_metadata import (
     ConversationTrigger,
 )
-from openhands.utils.async_utils import GENERAL_TIMEOUT, call_async_from_sync
+from openhands.utils.async_utils import GENERAL_TIMEOUT
 
 # =================================================
 # SECTION: Slack view types
@@ -58,37 +63,10 @@ async def is_v1_enabled_for_slack_resolver(user_id: str) -> bool:
     return await get_user_v1_enabled_setting(user_id) and ENABLE_V1_SLACK_RESOLVER
 
 
-@dataclass
-class SlackUnkownUserView(SlackViewInterface):
-    bot_access_token: str
-    user_msg: str | None
-    slack_user_id: str
-    slack_to_openhands_user: SlackUser | None
-    saas_user_auth: UserAuth | None
-    channel_id: str
-    message_ts: str
-    thread_ts: str | None
-    selected_repo: str | None
-    should_extract: bool
-    send_summary_instruction: bool
-    conversation_id: str
-    team_id: str
-    v1_enabled: bool
-
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
-        raise NotImplementedError
-
-    async def create_or_update_conversation(self, jinja_env: Environment):
-        raise NotImplementedError
-
-    def get_response_msg(self) -> str:
-        raise NotImplementedError
-
-
 @dataclass
 class SlackNewConversationView(SlackViewInterface):
     bot_access_token: str
-    user_msg: str | None
+    user_msg: str
     slack_user_id: str
     slack_to_openhands_user: SlackUser
     saas_user_auth: UserAuth
@@ -118,7 +96,7 @@ class SlackNewConversationView(SlackViewInterface):
                 return block['user_id']
         return ''
 
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         """Instructions passed when conversation is first initialized"""
         user_info: SlackUser = self.slack_to_openhands_user
 
@@ -242,7 +220,9 @@ class SlackNewConversationView(SlackViewInterface):
         self, jinja: Environment, provider_tokens, user_secrets
     ) -> None:
         """Create conversation using the legacy V0 system."""
-        user_instructions, conversation_instructions = self._get_instructions(jinja)
+        user_instructions, conversation_instructions = await self._get_instructions(
+            jinja
+        )
 
         # Determine git provider from repository
         git_provider = None
@@ -273,7 +253,9 @@ class SlackNewConversationView(SlackViewInterface):
 
     async def _create_v1_conversation(self, jinja: Environment) -> None:
         """Create conversation using the new V1 app conversation system."""
-        user_instructions, conversation_instructions = self._get_instructions(jinja)
+        user_instructions, conversation_instructions = await self._get_instructions(
+            jinja
+        )
 
         # Create the initial message request
         initial_message = SendMessageRequest(
@@ -346,7 +328,7 @@ class SlackNewConversationFromRepoFormView(SlackNewConversationView):
 class SlackUpdateExistingConversationView(SlackNewConversationView):
     slack_conversation: SlackConversation
 
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         client = WebClient(token=self.bot_access_token)
         result = client.conversations_replies(
             channel=self.channel_id,
@@ -389,6 +371,9 @@ class SlackUpdateExistingConversationView(SlackNewConversationView):
             self.conversation_id, conversation_init_data, user_id
         )
 
+        if agent_loop_info.event_store is None:
+            raise StartingConvoException('Event store not available')
+
         final_agent_observation = get_final_agent_observation(
             agent_loop_info.event_store
         )
@@ -401,7 +386,7 @@ class SlackUpdateExistingConversationView(SlackNewConversationView):
         if not agent_state or agent_state == AgentState.LOADING:
             raise StartingConvoException('Conversation is still starting')
 
-        instructions, _ = self._get_instructions(jinja)
+        instructions, _ = await self._get_instructions(jinja)
         user_msg = MessageAction(content=instructions)
         await conversation_manager.send_event_to_conversation(
             self.conversation_id, event_to_dict(user_msg)
@@ -469,7 +454,7 @@ class SlackUpdateExistingConversationView(SlackNewConversationView):
             agent_server_url = get_agent_server_url_from_sandbox(running_sandbox)
 
             # 4. Prepare the message content
-            user_msg, _ = self._get_instructions(jinja)
+            user_msg, _ = await self._get_instructions(jinja)
 
             # 5. Create the message request
             send_message_request = SendMessageRequest(
@@ -477,7 +462,7 @@ class SlackUpdateExistingConversationView(SlackNewConversationView):
             )
 
             # 6. Send the message to the agent server
-            url = f'{agent_server_url.rstrip("/")}/api/conversations/{UUID(self.conversation_id)}/events'
+            url = f"{agent_server_url.rstrip('/')}/api/conversations/{UUID(self.conversation_id)}/events"
 
             headers = {'X-Session-API-Key': running_sandbox.session_api_key}
             payload = send_message_request.model_dump()
@@ -545,11 +530,14 @@ class SlackFactory:
             return None
 
         # thread_ts in slack payloads in the parent's (root level msg's) message ID
+        if channel_id is None:
+            return None
         return await slack_conversation_store.get_slack_conversation(
             channel_id, thread_ts
         )
 
-    def create_slack_view_from_payload(
+    @staticmethod
+    async def create_slack_view_from_payload(
         message: Message, slack_user: SlackUser | None, saas_user_auth: UserAuth | None
     ):
         payload = message.message
@@ -560,7 +548,7 @@ class SlackFactory:
         team_id = payload['team_id']
         user_msg = payload.get('user_msg')
 
-        bot_access_token = slack_team_store.get_team_bot_token(team_id)
+        bot_access_token = await slack_team_store.get_team_bot_token(team_id)
         if not bot_access_token:
             logger.error(
                 'Did not find slack team',
@@ -572,28 +560,27 @@ class SlackFactory:
             raise Exception('Did not find slack team')
 
         # Determine if this is a known slack user by openhands
-        if not slack_user or not saas_user_auth or not channel_id:
-            return SlackUnkownUserView(
+        # Return SlackMessageView (not SlackViewInterface) for unauthenticated users
+        if not slack_user or not saas_user_auth or not channel_id or not message_ts:
+            return SlackMessageView(
                 bot_access_token=bot_access_token,
-                user_msg=user_msg,
                 slack_user_id=slack_user_id,
-                slack_to_openhands_user=slack_user,
-                saas_user_auth=saas_user_auth,
-                channel_id=channel_id,
-                message_ts=message_ts,
+                channel_id=channel_id or '',
+                message_ts=message_ts or '',
                 thread_ts=thread_ts,
-                selected_repo=None,
-                should_extract=False,
-                send_summary_instruction=False,
-                conversation_id='',
                 team_id=team_id,
-                v1_enabled=False,
             )
 
-        conversation: SlackConversation | None = call_async_from_sync(
-            SlackFactory.determine_if_updating_existing_conversation,
-            GENERAL_TIMEOUT,
-            message,
+        # At this point, we've verified slack_user, saas_user_auth, channel_id, and message_ts are set
+        # user_msg should always be present in Slack payloads
+        if not user_msg:
+            raise ValueError('user_msg is required but was not provided in payload')
+        assert channel_id is not None
+        assert message_ts is not None
+
+        conversation = await asyncio.wait_for(
+            SlackFactory.determine_if_updating_existing_conversation(message),
+            timeout=GENERAL_TIMEOUT,
         )
         if conversation:
             logger.info(
@@ -656,3 +643,11 @@ class SlackFactory:
                 team_id=team_id,
                 v1_enabled=False,
             )
+
+
+# Type alias for all authenticated Slack view types that can start conversations
+SlackViewType = (
+    SlackNewConversationView
+    | SlackNewConversationFromRepoFormView
+    | SlackUpdateExistingConversationView
+)

enterprise/integrations/store_repo_utils.py

@@ -42,11 +42,11 @@ async def store_repositories_in_db(repos: list[Repository], user_id: str) -> Non
     try:
         # Store repositories in the repos table
         repo_store = RepositoryStore.get_instance(config)
-        repo_store.store_projects(stored_repos)
+        await repo_store.store_projects(stored_repos)
 
         # Store user-repository mappings in the user-repos table
         user_repo_store = UserRepositoryMapStore.get_instance(config)
-        user_repo_store.store_user_repo_mappings(user_repos)
+        await user_repo_store.store_user_repo_mappings(user_repos)
 
         logger.info(f'Saved repos for user {user_id}')
     except Exception:

enterprise/integrations/stripe_service.py

@@ -3,24 +3,20 @@ from uuid import UUID
 import stripe
 from server.constants import STRIPE_API_KEY
 from server.logger import logger
-from sqlalchemy.orm import Session
-from storage.database import session_maker
+from sqlalchemy import select
+from storage.database import a_session_maker
 from storage.org import Org
 from storage.org_store import OrgStore
 from storage.stripe_customer import StripeCustomer
 
-from openhands.utils.async_utils import call_sync_from_async
-
 stripe.api_key = STRIPE_API_KEY
 
 
 async def find_customer_id_by_org_id(org_id: UUID) -> str | None:
-    with session_maker() as session:
-        stripe_customer = (
-            session.query(StripeCustomer)
-            .filter(StripeCustomer.org_id == org_id)
-            .first()
-        )
+    async with a_session_maker() as session:
+        stmt = select(StripeCustomer).where(StripeCustomer.org_id == org_id)
+        result = await session.execute(stmt)
+        stripe_customer = result.scalar_one_or_none()
         if stripe_customer:
             return stripe_customer.stripe_customer_id
 
@@ -40,9 +36,7 @@ async def find_customer_id_by_org_id(org_id: UUID) -> str | None:
 
 async def find_customer_id_by_user_id(user_id: str) -> str | None:
     # First search our own DB...
-    org = await call_sync_from_async(
-        OrgStore.get_current_org_from_keycloak_user_id, user_id
-    )
+    org = await OrgStore.get_current_org_from_keycloak_user_id(user_id)
     if not org:
         logger.warning(f'Org not found for user {user_id}')
         return None
@@ -52,9 +46,7 @@ async def find_customer_id_by_user_id(user_id: str) -> str | None:
 
 async def find_or_create_customer_by_user_id(user_id: str) -> dict | None:
     # Get the current org for the user
-    org = await call_sync_from_async(
-        OrgStore.get_current_org_from_keycloak_user_id, user_id
-    )
+    org = await OrgStore.get_current_org_from_keycloak_user_id(user_id)
     if not org:
         logger.warning(f'Org not found for user {user_id}')
         return None
@@ -74,7 +66,7 @@ async def find_or_create_customer_by_user_id(user_id: str) -> dict | None:
     )
 
     # Save the stripe customer in the local db
-    with session_maker() as session:
+    async with a_session_maker() as session:
         session.add(
             StripeCustomer(
                 keycloak_user_id=user_id,
@@ -82,7 +74,7 @@ async def find_or_create_customer_by_user_id(user_id: str) -> dict | None:
                 stripe_customer_id=customer.id,
             )
         )
-        session.commit()
+        await session.commit()
 
     logger.info(
         'created_customer',
@@ -108,26 +100,27 @@ async def has_payment_method_by_user_id(user_id: str) -> bool:
     return bool(payment_methods.data)
 
 
-async def migrate_customer(session: Session, user_id: str, org: Org):
-    stripe_customer = (
-        session.query(StripeCustomer)
-        .filter(StripeCustomer.keycloak_user_id == user_id)
-        .first()
-    )
-    if stripe_customer is None:
-        return
-    stripe_customer.org_id = org.id
-    customer = await stripe.Customer.modify_async(
-        id=stripe_customer.stripe_customer_id,
-        email=org.contact_email,
-        metadata={'user_id': '', 'org_id': str(org.id)},
-    )
+async def migrate_customer(user_id: str, org: Org):
+    async with a_session_maker() as session:
+        result = await session.execute(
+            select(StripeCustomer).where(StripeCustomer.keycloak_user_id == user_id)
+        )
+        stripe_customer = result.scalar_one_or_none()
+        if stripe_customer is None:
+            return
+        stripe_customer.org_id = org.id
+        customer = await stripe.Customer.modify_async(
+            id=stripe_customer.stripe_customer_id,
+            email=org.contact_email,
+            metadata={'user_id': '', 'org_id': str(org.id)},
+        )
 
-    logger.info(
-        'migrated_customer',
-        extra={
-            'user_id': user_id,
-            'org_id': str(org.id),
-            'stripe_customer_id': customer.id,
-        },
-    )
+        logger.info(
+            'migrated_customer',
+            extra={
+                'user_id': user_id,
+                'org_id': str(org.id),
+                'stripe_customer_id': customer.id,
+            },
+        )
+        await session.commit()

enterprise/integrations/types.py

@@ -1,9 +1,17 @@
 from dataclasses import dataclass
 from enum import Enum
+from typing import TYPE_CHECKING
 
 from jinja2 import Environment
 from pydantic import BaseModel
 
+if TYPE_CHECKING:
+    from integrations.models import Message
+
+    from openhands.integrations.provider import PROVIDER_TOKEN_TYPE
+    from openhands.server.user_auth.user_auth import UserAuth
+    from openhands.storage.data_models.conversation_metadata import ConversationMetadata
+
 
 class GitLabResourceType(Enum):
     GROUP = 'group'
@@ -31,17 +39,41 @@ class SummaryExtractionTracker:
 
 @dataclass
 class ResolverViewInterface(SummaryExtractionTracker):
-    installation_id: int
+    # installation_id type varies by provider:
+    # - GitHub: int (GitHub App installation ID)
+    # - GitLab: str (webhook installation ID from our DB)
+    installation_id: int | str
     user_info: UserData
     issue_number: int
     full_repo_name: str
     is_public_repo: bool
-    raw_payload: dict
+    raw_payload: 'Message'
 
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
-        "Instructions passed when conversation is first initialized"
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+        """Instructions passed when conversation is first initialized."""
         raise NotImplementedError()
 
-    async def create_new_conversation(self, jinja_env: Environment, token: str):
-        "Create a new conversation"
+    async def initialize_new_conversation(self) -> 'ConversationMetadata':
+        """Initialize a new conversation and return metadata.
+
+        For V1 conversations, creates a dummy ConversationMetadata.
+        For V0 conversations, initializes through the conversation store.
+        """
+        raise NotImplementedError()
+
+    async def create_new_conversation(
+        self,
+        jinja_env: Environment,
+        git_provider_tokens: 'PROVIDER_TOKEN_TYPE',
+        conversation_metadata: 'ConversationMetadata',
+        saas_user_auth: 'UserAuth',
+    ) -> None:
+        """Create a new conversation.
+
+        Args:
+            jinja_env: Jinja2 environment for template rendering
+            git_provider_tokens: Token mapping for git providers
+            conversation_metadata: Metadata for the conversation
+            saas_user_auth: User authentication for SaaS
+        """
         raise NotImplementedError()

enterprise/integrations/utils.py

@@ -21,7 +21,6 @@ from openhands.events.event_store_abc import EventStoreABC
 from openhands.events.observation.agent import AgentStateChangedObservation
 from openhands.integrations.service_types import Repository
 from openhands.storage.data_models.conversation_status import ConversationStatus
-from openhands.utils.async_utils import call_sync_from_async
 
 if TYPE_CHECKING:
     from openhands.server.conversation_manager.conversation_manager import (
@@ -33,7 +32,8 @@ if TYPE_CHECKING:
 HOST = WEB_HOST
 # ---- DO NOT REMOVE ----
 
-HOST_URL = f'https://{HOST}' if 'localhost' not in HOST else f'http://{HOST}'
+IS_LOCAL_DEPLOYMENT = 'localhost' in HOST
+HOST_URL = f'https://{HOST}' if not IS_LOCAL_DEPLOYMENT else f'http://{HOST}'
 GITHUB_WEBHOOK_URL = f'{HOST_URL}/integration/github/events'
 GITLAB_WEBHOOK_URL = f'{HOST_URL}/integration/gitlab/events'
 conversation_prefix = 'conversations/{}'
@@ -65,6 +65,25 @@ def get_session_expired_message(username: str | None = None) -> str:
     return f'Your session has expired. Please login again at [OpenHands Cloud]({HOST_URL}) and try again.'
 
 
+def get_user_not_found_message(username: str | None = None) -> str:
+    """Get a user-friendly message when a user hasn't created an OpenHands account.
+
+    Used by integrations to notify users when they try to use OpenHands features
+    but haven't logged into OpenHands Cloud yet (no Keycloak account exists).
+
+    Args:
+        username: Optional username to mention in the message. If provided,
+                  the message will include @username prefix (used by Git providers
+                  like GitHub, GitLab, Slack). If None, returns a generic message.
+
+    Returns:
+        A formatted user not found message
+    """
+    if username:
+        return f"@{username} it looks like you haven't created an OpenHands account yet. Please sign up at [OpenHands Cloud]({HOST_URL}) and try again."
+    return f"It looks like you haven't created an OpenHands account yet. Please sign up at [OpenHands Cloud]({HOST_URL}) and try again."
+
+
 # Toggle for solvability report feature
 ENABLE_SOLVABILITY_ANALYSIS = (
     os.getenv('ENABLE_SOLVABILITY_ANALYSIS', 'false').lower() == 'true'
@@ -79,6 +98,11 @@ ENABLE_V1_SLACK_RESOLVER = (
     os.getenv('ENABLE_V1_SLACK_RESOLVER', 'false').lower() == 'true'
 )
 
+# Toggle for V1 GitLab resolver feature
+ENABLE_V1_GITLAB_RESOLVER = (
+    os.getenv('ENABLE_V1_GITLAB_RESOLVER', 'false').lower() == 'true'
+)
+
 OPENHANDS_RESOLVER_TEMPLATES_DIR = (
     os.getenv('OPENHANDS_RESOLVER_TEMPLATES_DIR')
     or 'openhands/integrations/templates/resolver/'
@@ -122,9 +146,7 @@ async def get_user_v1_enabled_setting(user_id: str | None) -> bool:
     if not user_id:
         return False
 
-    org = await call_sync_from_async(
-        OrgStore.get_current_org_from_keycloak_user_id, user_id
-    )
+    org = await OrgStore.get_current_org_from_keycloak_user_id(user_id)
 
     if not org or org.v1_enabled is None:
         return False

enterprise/integrations/v1_utils.py

@@ -1,3 +1,8 @@
+import logging
+from typing import Callable, Coroutine
+from uuid import UUID
+
+from integrations.utils import CONVERSATION_URL
 from pydantic import SecretStr
 from server.auth.saas_user_auth import SaasUserAuth
 from server.auth.token_manager import TokenManager
@@ -6,6 +11,78 @@ from openhands.core.logger import openhands_logger as logger
 from openhands.server.user_auth.user_auth import UserAuth
 
 
+def is_budget_exceeded_error(error_message: str) -> bool:
+    """Check if an error message indicates a budget exceeded condition.
+
+    This is used to downgrade error logs to info logs for budget exceeded errors
+    since they are expected cost control behavior rather than unexpected errors.
+    """
+    lower_message = error_message.lower()
+    return 'budget' in lower_message and 'exceeded' in lower_message
+
+
+BUDGET_EXCEEDED_USER_MESSAGE = 'LLM budget has been exceeded, please re-fill.'
+
+
+async def handle_callback_error(
+    error: Exception,
+    conversation_id: UUID,
+    service_name: str,
+    service_logger: logging.Logger,
+    can_post_error: bool,
+    post_error_func: Callable[[str], Coroutine],
+) -> None:
+    """Handle callback processing errors with appropriate logging and user messages.
+
+    This centralizes the error handling logic for V1 callback processors to:
+    - Log budget exceeded errors at INFO level (expected cost control behavior)
+    - Log other errors at EXCEPTION level
+    - Post user-friendly error messages to the integration platform
+
+    Args:
+        error: The exception that occurred
+        conversation_id: The conversation ID for logging and linking
+        service_name: The service name for log messages (e.g., "GitHub", "GitLab", "Slack")
+        service_logger: The logger instance to use for logging
+        can_post_error: Whether the prerequisites are met to post an error message
+        post_error_func: Async function to post the error message to the platform
+    """
+    error_str = str(error)
+    budget_exceeded = is_budget_exceeded_error(error_str)
+
+    # Log appropriately based on error type
+    if budget_exceeded:
+        service_logger.info(
+            '[%s V1] Budget exceeded for conversation %s: %s',
+            service_name,
+            conversation_id,
+            error,
+        )
+    else:
+        service_logger.exception(
+            '[%s V1] Error processing callback: %s', service_name, error
+        )
+
+    # Try to post error message to the platform
+    if can_post_error:
+        try:
+            error_detail = (
+                BUDGET_EXCEEDED_USER_MESSAGE if budget_exceeded else error_str
+            )
+            await post_error_func(
+                f'OpenHands encountered an error: **{error_detail}**\n\n'
+                f'[See the conversation]({CONVERSATION_URL.format(conversation_id)}) '
+                'for more information.'
+            )
+        except Exception as post_error:
+            service_logger.warning(
+                '[%s V1] Failed to post error message to %s: %s',
+                service_name,
+                service_name,
+                post_error,
+            )
+
+
 async def get_saas_user_auth(
     keycloak_user_id: str, token_manager: TokenManager
 ) -> UserAuth:

enterprise/migrations/env.py

@@ -1,10 +1,15 @@
+import logging
 import os
 from logging.config import fileConfig
 
-from alembic import context
-from google.cloud.sql.connector import Connector
-from sqlalchemy import create_engine
-from storage.base import Base
+# Suppress alembic.runtime.plugins INFO logs during import to prevent non-JSON logs in production
+# These plugin setup messages would otherwise appear before logging is configured
+logging.getLogger('alembic.runtime.plugins').setLevel(logging.WARNING)
+
+from alembic import context  # noqa: E402
+from google.cloud.sql.connector import Connector  # noqa: E402
+from sqlalchemy import create_engine  # noqa: E402
+from storage.base import Base  # noqa: E402
 
 target_metadata = Base.metadata
 

enterprise/migrations/versions/091_add_byor_export_enabled_flag.py

@@ -0,0 +1,46 @@
+"""Add byor_export_enabled flag to org table.
+
+Revision ID: 091
+Revises: 090
+Create Date: 2025-01-15 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '091'
+down_revision: Union[str, None] = '090'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Add byor_export_enabled column to org table with default false
+    op.add_column(
+        'org',
+        sa.Column(
+            'byor_export_enabled',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('false'),
+        ),
+    )
+
+    # Set byor_export_enabled to true for orgs that have completed billing sessions
+    op.execute(
+        sa.text("""
+            UPDATE org SET byor_export_enabled = TRUE
+            WHERE id IN (
+                SELECT DISTINCT org_id FROM billing_sessions
+                WHERE status = 'completed' AND org_id IS NOT NULL
+            )
+        """)
+    )
+
+
+def downgrade() -> None:
+    op.drop_column('org', 'byor_export_enabled')

enterprise/migrations/versions/092_rename_user_role_to_member.py

@@ -0,0 +1,29 @@
+"""Rename 'user' role to 'member' in role table.
+
+Revision ID: 092
+Revises: 091
+Create Date: 2025-02-12 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '092'
+down_revision: Union[str, None] = '091'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Rename 'user' role to 'member' for clarity
+    # This avoids confusion between the 'user' role and the 'user' entity/account
+    op.execute(sa.text("UPDATE role SET name = 'member' WHERE name = 'user'"))
+
+
+def downgrade() -> None:
+    # Revert 'member' role back to 'user'
+    op.execute(sa.text("UPDATE role SET name = 'user' WHERE name = 'member'"))

enterprise/migrations/versions/093_add_pending_free_credits.py

@@ -0,0 +1,37 @@
+"""Add pending_free_credits flag to org table.
+
+Revision ID: 093
+Revises: 092
+Create Date: 2025-02-17 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '093'
+down_revision: Union[str, None] = '092'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Add pending_free_credits column to org table with default false.
+    # New orgs will have this set to TRUE at creation time.
+    # Existing orgs default to FALSE (not eligible - they already got $10 at signup).
+    op.add_column(
+        'org',
+        sa.Column(
+            'pending_free_credits',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('false'),
+        ),
+    )
+
+
+def downgrade() -> None:
+    op.drop_column('org', 'pending_free_credits')

enterprise/migrations/versions/094_create_org_invitation_table.py

@@ -0,0 +1,110 @@
+"""create org_invitation table
+
+Revision ID: 094
+Revises: 093
+Create Date: 2026-02-18 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+from sqlalchemy.dialects import postgresql
+
+# revision identifiers, used by Alembic.
+revision: str = '094'
+down_revision: Union[str, None] = '093'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Create org_invitation table
+    op.create_table(
+        'org_invitation',
+        sa.Column('id', sa.Integer, sa.Identity(), primary_key=True),
+        sa.Column('token', sa.String(64), nullable=False),
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column('email', sa.String(255), nullable=False),
+        sa.Column('role_id', sa.Integer, nullable=False),
+        sa.Column('inviter_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column(
+            'status',
+            sa.String(20),
+            nullable=False,
+            server_default=sa.text("'pending'"),
+        ),
+        sa.Column(
+            'created_at',
+            sa.DateTime,
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.Column('expires_at', sa.DateTime, nullable=False),
+        sa.Column('accepted_at', sa.DateTime, nullable=True),
+        sa.Column('accepted_by_user_id', postgresql.UUID(as_uuid=True), nullable=True),
+        # Foreign key constraints
+        sa.ForeignKeyConstraint(
+            ['org_id'],
+            ['org.id'],
+            name='org_invitation_org_fkey',
+            ondelete='CASCADE',
+        ),
+        sa.ForeignKeyConstraint(
+            ['role_id'],
+            ['role.id'],
+            name='org_invitation_role_fkey',
+        ),
+        sa.ForeignKeyConstraint(
+            ['inviter_id'],
+            ['user.id'],
+            name='org_invitation_inviter_fkey',
+        ),
+        sa.ForeignKeyConstraint(
+            ['accepted_by_user_id'],
+            ['user.id'],
+            name='org_invitation_accepter_fkey',
+        ),
+    )
+
+    # Create indexes
+    op.create_index(
+        'ix_org_invitation_token',
+        'org_invitation',
+        ['token'],
+        unique=True,
+    )
+    op.create_index(
+        'ix_org_invitation_org_id',
+        'org_invitation',
+        ['org_id'],
+    )
+    op.create_index(
+        'ix_org_invitation_email',
+        'org_invitation',
+        ['email'],
+    )
+    op.create_index(
+        'ix_org_invitation_status',
+        'org_invitation',
+        ['status'],
+    )
+    # Composite index for checking pending invitations
+    op.create_index(
+        'ix_org_invitation_org_email_status',
+        'org_invitation',
+        ['org_id', 'email', 'status'],
+    )
+
+
+def downgrade() -> None:
+    # Drop indexes
+    op.drop_index('ix_org_invitation_org_email_status', table_name='org_invitation')
+    op.drop_index('ix_org_invitation_status', table_name='org_invitation')
+    op.drop_index('ix_org_invitation_email', table_name='org_invitation')
+    op.drop_index('ix_org_invitation_org_id', table_name='org_invitation')
+    op.drop_index('ix_org_invitation_token', table_name='org_invitation')
+
+    # Drop table
+    op.drop_table('org_invitation')

enterprise/migrations/versions/095_drop_pending_free_credits.py

@@ -0,0 +1,37 @@
+"""Drop pending_free_credits column from org table.
+
+Revision ID: 095
+Revises: 094
+Create Date: 2025-02-18 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '095'
+down_revision: Union[str, None] = '094'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Drop the pending_free_credits column from org table.
+    # This column was used for tracking free credit eligibility but is no longer needed.
+    op.drop_column('org', 'pending_free_credits')
+
+
+def downgrade() -> None:
+    # Re-add pending_free_credits column with default false.
+    op.add_column(
+        'org',
+        sa.Column(
+            'pending_free_credits',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('false'),
+        ),
+    )

enterprise/migrations/versions/096_create_resend_synced_users_table.py

@@ -0,0 +1,67 @@
+"""Create resend_synced_users table.
+
+Revision ID: 096
+Revises: 095
+Create Date: 2025-02-17 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '096'
+down_revision: Union[str, None] = '095'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    """Create resend_synced_users table for tracking users synced to Resend audiences."""
+    op.create_table(
+        'resend_synced_users',
+        sa.Column(
+            'id',
+            sa.UUID(as_uuid=True),
+            nullable=False,
+            primary_key=True,
+        ),
+        sa.Column('email', sa.String(), nullable=False),
+        sa.Column('audience_id', sa.String(), nullable=False),
+        sa.Column(
+            'synced_at',
+            sa.DateTime(timezone=True),
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.Column('keycloak_user_id', sa.String(), nullable=True),
+        sa.PrimaryKeyConstraint('id'),
+        sa.UniqueConstraint(
+            'email', 'audience_id', name='uq_resend_synced_email_audience'
+        ),
+    )
+
+    # Create index on email for fast lookups
+    op.create_index(
+        'ix_resend_synced_users_email',
+        'resend_synced_users',
+        ['email'],
+    )
+
+    # Create index on audience_id for filtering by audience
+    op.create_index(
+        'ix_resend_synced_users_audience_id',
+        'resend_synced_users',
+        ['audience_id'],
+    )
+
+
+def downgrade() -> None:
+    """Drop resend_synced_users table."""
+    op.drop_index(
+        'ix_resend_synced_users_audience_id', table_name='resend_synced_users'
+    )
+    op.drop_index('ix_resend_synced_users_email', table_name='resend_synced_users')
+    op.drop_table('resend_synced_users')

enterprise/migrations/versions/097_add_session_api_key_hash_to_v1_remote_sandbox.py

@@ -0,0 +1,41 @@
+"""Add session_api_key_hash to v1_remote_sandbox table
+
+Revision ID: 097
+Revises: 096
+Create Date: 2025-02-24 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '097'
+down_revision: Union[str, None] = '096'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    """Add session_api_key_hash column to v1_remote_sandbox table."""
+    op.add_column(
+        'v1_remote_sandbox',
+        sa.Column('session_api_key_hash', sa.String(), nullable=True),
+    )
+    op.create_index(
+        op.f('ix_v1_remote_sandbox_session_api_key_hash'),
+        'v1_remote_sandbox',
+        ['session_api_key_hash'],
+        unique=False,
+    )
+
+
+def downgrade() -> None:
+    """Remove session_api_key_hash column from v1_remote_sandbox table."""
+    op.drop_index(
+        op.f('ix_v1_remote_sandbox_session_api_key_hash'),
+        table_name='v1_remote_sandbox',
+    )
+    op.drop_column('v1_remote_sandbox', 'session_api_key_hash')

enterprise/migrations/versions/098_create_verified_models_table.py

@@ -0,0 +1,92 @@
+"""Create verified_models table.
+
+Revision ID: 098
+Revises: 097
+Create Date: 2026-02-26 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '098'
+down_revision: Union[str, None] = '097'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    """Create verified_models table and seed with current model list."""
+    op.create_table(
+        'verified_models',
+        sa.Column('id', sa.Integer, sa.Identity(), primary_key=True),
+        sa.Column('model_name', sa.String(255), nullable=False),
+        sa.Column('provider', sa.String(100), nullable=False),
+        sa.Column(
+            'is_enabled',
+            sa.Boolean(),
+            nullable=False,
+            server_default=sa.text('true'),
+        ),
+        sa.Column(
+            'created_at',
+            sa.DateTime(),
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.Column(
+            'updated_at',
+            sa.DateTime(),
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.UniqueConstraint(
+            'model_name', 'provider', name='uq_verified_model_provider'
+        ),
+    )
+
+    op.create_index(
+        'ix_verified_models_provider',
+        'verified_models',
+        ['provider'],
+    )
+    op.create_index(
+        'ix_verified_models_is_enabled',
+        'verified_models',
+        ['is_enabled'],
+    )
+
+    # Seed with current openhands provider models
+    models = [
+        ('claude-opus-4-5-20251101', 'openhands'),
+        ('claude-sonnet-4-5-20250929', 'openhands'),
+        ('gpt-5.2-codex', 'openhands'),
+        ('gpt-5.2', 'openhands'),
+        ('minimax-m2.5', 'openhands'),
+        ('gemini-3-pro-preview', 'openhands'),
+        ('gemini-3-flash-preview', 'openhands'),
+        ('deepseek-chat', 'openhands'),
+        ('devstral-medium-2512', 'openhands'),
+        ('kimi-k2-0711-preview', 'openhands'),
+        ('qwen3-coder-480b', 'openhands'),
+    ]
+
+    for model_name, provider in models:
+        op.execute(
+            sa.text(
+                """
+                INSERT INTO verified_models (model_name, provider)
+                VALUES (:model_name, :provider)
+                """
+            ).bindparams(model_name=model_name, provider=provider)
+        )
+
+
+def downgrade() -> None:
+    """Drop verified_models table."""
+    op.drop_index('ix_verified_models_is_enabled', table_name='verified_models')
+    op.drop_index('ix_verified_models_provider', table_name='verified_models')
+    op.drop_table('verified_models')

enterprise/migrations/versions/099_create_user_authorizations_table.py

@@ -0,0 +1,136 @@
+"""Create user_authorizations table and migrate blocked_email_domains
+
+Revision ID: 099
+Revises: 098
+Create Date: 2025-03-05 00:00:00.000000
+
+"""
+
+import os
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '099'
+down_revision: Union[str, None] = '098'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def _seed_from_environment() -> None:
+    """Seed user_authorizations table from environment variables.
+
+    Reads EMAIL_PATTERN_BLACKLIST and EMAIL_PATTERN_WHITELIST environment variables.
+    Each should be a comma-separated list of SQL LIKE patterns (e.g., '%@example.com').
+
+    If the environment variables are not set or empty, this function does nothing.
+
+    This allows us to set up feature deployments with particular patterns already
+    blacklisted or whitelisted. (For example, you could blacklist everything with
+    `%`, and then whitelist certain email accounts.)
+    """
+    blacklist_patterns = os.environ.get('EMAIL_PATTERN_BLACKLIST', '').strip()
+    whitelist_patterns = os.environ.get('EMAIL_PATTERN_WHITELIST', '').strip()
+
+    connection = op.get_bind()
+
+    if blacklist_patterns:
+        for pattern in blacklist_patterns.split(','):
+            pattern = pattern.strip()
+            if pattern:
+                connection.execute(
+                    sa.text("""
+                        INSERT INTO user_authorizations
+                            (email_pattern, provider_type, type)
+                        VALUES
+                            (:pattern, NULL, 'blacklist')
+                    """),
+                    {'pattern': pattern},
+                )
+
+    if whitelist_patterns:
+        for pattern in whitelist_patterns.split(','):
+            pattern = pattern.strip()
+            if pattern:
+                connection.execute(
+                    sa.text("""
+                        INSERT INTO user_authorizations
+                            (email_pattern, provider_type, type)
+                        VALUES
+                            (:pattern, NULL, 'whitelist')
+                    """),
+                    {'pattern': pattern},
+                )
+
+
+def upgrade() -> None:
+    """Create user_authorizations table, migrate data, and drop blocked_email_domains."""
+    # Create user_authorizations table
+    op.create_table(
+        'user_authorizations',
+        sa.Column('id', sa.Integer(), sa.Identity(), nullable=False, primary_key=True),
+        sa.Column('email_pattern', sa.String(), nullable=True),
+        sa.Column('provider_type', sa.String(), nullable=True),
+        sa.Column('type', sa.String(), nullable=False),
+        sa.Column(
+            'created_at',
+            sa.DateTime(timezone=True),
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.Column(
+            'updated_at',
+            sa.DateTime(timezone=True),
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.PrimaryKeyConstraint('id'),
+    )
+
+    # Create index on email_pattern for efficient LIKE queries
+    op.create_index(
+        'ix_user_authorizations_email_pattern',
+        'user_authorizations',
+        ['email_pattern'],
+    )
+
+    # Create index on type for efficient filtering
+    op.create_index(
+        'ix_user_authorizations_type',
+        'user_authorizations',
+        ['type'],
+    )
+
+    # Migrate existing blocked_email_domains to user_authorizations as blacklist entries
+    # The domain patterns are converted to SQL LIKE patterns:
+    # - 'example.com' becomes '%@example.com' (matches user@example.com)
+    # - '.us' becomes '%@%.us' (matches user@anything.us)
+    # We also add '%.' prefix for subdomain matching
+    op.execute("""
+        INSERT INTO user_authorizations (email_pattern, provider_type, type, created_at, updated_at)
+        SELECT
+            CASE
+                WHEN domain LIKE '.%' THEN '%' || domain
+                ELSE '%@%' || domain
+            END as email_pattern,
+            NULL as provider_type,
+            'blacklist' as type,
+            created_at,
+            updated_at
+        FROM blocked_email_domains
+    """)
+
+    # Seed additional patterns from environment variables (if set)
+    _seed_from_environment()
+
+
+def downgrade() -> None:
+    """Recreate blocked_email_domains table and migrate data back."""
+    # Drop user_authorizations table
+    op.drop_index('ix_user_authorizations_type', table_name='user_authorizations')
+    op.drop_index(
+        'ix_user_authorizations_email_pattern', table_name='user_authorizations'
+    )
+    op.drop_table('user_authorizations')

enterprise/pyproject.toml

@@ -17,7 +17,6 @@ packages = [
   { include = "storage" },
   { include = "sync" },
   { include = "integrations" },
-  { include = "experiments" },
 ]
 
 [tool.poetry.dependencies]
@@ -44,6 +43,12 @@ httpx = "*"
 scikit-learn = "^1.7.0"
 shap = "^0.48.0"
 google-cloud-recaptcha-enterprise = "^1.24.0"
+# Dependencies previously only in Dockerfile, now managed via poetry.lock
+prometheus-client = "^0.24.0"
+pandas = "^2.2.0"
+numpy = "^2.2.0"
+mcp = "^1.10.0"
+pillow = "^12.1.1"
 
 [tool.poetry.group.dev.dependencies]
 ruff = "0.8.3"

enterprise/run_automation_executor.py

@@ -0,0 +1,71 @@
+"""Entry point for the automation executor.
+
+Usage: python -m run_automation_executor
+
+This runs as a Kubernetes Deployment (long-running). It polls the automation_events
+inbox, matches events to automations, claims and executes runs, and monitors
+conversation completion.
+
+Environment variables:
+    OPENHANDS_API_URL        Base URL for the V1 API (default: http://openhands-service:3000)
+    MAX_CONCURRENT_RUNS      Max concurrent runs per executor (default: 5)
+    RUN_TIMEOUT_SECONDS      Max time for a single run (default: 7200)
+    POLL_INTERVAL_SECONDS    Fallback poll interval (default: 30)
+    HEARTBEAT_INTERVAL_SECONDS  Heartbeat update interval (default: 60)
+"""
+
+import asyncio
+import logging
+import signal
+import sys
+
+logger = logging.getLogger('saas.automation.executor')
+
+
+def _setup_logging() -> None:
+    """Configure logging, deferring to enterprise logger if available."""
+    try:
+        from server.logger import setup_all_loggers
+
+        setup_all_loggers()
+    except ImportError:
+        logging.basicConfig(
+            level=logging.INFO,
+            format='%(asctime)s %(name)s %(levelname)s %(message)s',
+            stream=sys.stdout,
+        )
+
+
+def _install_signal_handlers(loop: asyncio.AbstractEventLoop) -> None:
+    """Install signal handlers for graceful shutdown."""
+    from services.automation_executor import request_shutdown
+
+    def _handle_signal(signum: int, _frame: object) -> None:
+        sig_name = signal.Signals(signum).name
+        logger.info('Received %s, initiating graceful shutdown...', sig_name)
+        request_shutdown()
+
+    for sig in (signal.SIGTERM, signal.SIGINT):
+        signal.signal(sig, _handle_signal)
+
+
+async def main() -> None:
+    from services.automation_executor import executor_main
+
+    await executor_main()
+
+
+if __name__ == '__main__':
+    _setup_logging()
+
+    loop = asyncio.new_event_loop()
+    _install_signal_handlers(loop)
+
+    logger.info('Starting automation executor')
+    try:
+        loop.run_until_complete(main())
+    except KeyboardInterrupt:
+        logger.info('Interrupted by user')
+    finally:
+        loop.close()
+        logger.info('Automation executor process exiting')

enterprise/run_maintenance_tasks.py

@@ -21,11 +21,12 @@ async def main():
 
 
 def set_stale_task_error():
+    # started_at is naive UTC; strip tzinfo before comparing.
+    cutoff = datetime.now(timezone.utc).replace(tzinfo=None) - timedelta(hours=1)
     with session_maker() as session:
         session.query(MaintenanceTask).filter(
             MaintenanceTask.status == MaintenanceTaskStatus.WORKING,
-            MaintenanceTask.started_at
-            < datetime.now(timezone.utc) - timedelta(hours=1),
+            MaintenanceTask.started_at < cutoff,
         ).update({MaintenanceTask.status: MaintenanceTaskStatus.ERROR})
         session.commit()
 
@@ -37,9 +38,10 @@ async def run_tasks():
             if not task:
                 return
 
-            # Update the status
+            # started_at/updated_at are naive UTC; strip tzinfo.
+            now_utc = datetime.now(timezone.utc).replace(tzinfo=None)
             task.status = MaintenanceTaskStatus.WORKING
-            task.updated_at = task.started_at = datetime.now(timezone.utc)
+            task.updated_at = task.started_at = now_utc
             session.commit()
 
             try:

enterprise/saas_server.py

@@ -14,6 +14,7 @@ from fastapi.middleware.cors import CORSMiddleware  # noqa: E402
 from fastapi.responses import JSONResponse  # noqa: E402
 from server.auth.auth_error import ExpiredError, NoCredentialsError  # noqa: E402
 from server.auth.constants import (  # noqa: E402
+    BITBUCKET_DATA_CENTER_HOST,
     ENABLE_JIRA,
     ENABLE_JIRA_DC,
     ENABLE_LINEAR,
@@ -27,7 +28,6 @@ from server.rate_limit import setup_rate_limit_handler  # noqa: E402
 from server.routes.api_keys import api_router as api_keys_router  # noqa: E402
 from server.routes.auth import api_router, oauth_router  # noqa: E402
 from server.routes.billing import billing_router  # noqa: E402
-from server.routes.debugging import add_debugging_routes  # noqa: E402
 from server.routes.email import api_router as email_router  # noqa: E402
 from server.routes.event_webhook import event_webhook_router  # noqa: E402
 from server.routes.feedback import router as feedback_router  # noqa: E402
@@ -38,15 +38,28 @@ from server.routes.integration.linear import linear_integration_router  # noqa:
 from server.routes.integration.slack import slack_router  # noqa: E402
 from server.routes.mcp_patch import patch_mcp_server  # noqa: E402
 from server.routes.oauth_device import oauth_device_router  # noqa: E402
+from server.routes.org_invitations import (  # noqa: E402
+    accept_router as invitation_accept_router,
+)
+from server.routes.org_invitations import (  # noqa: E402
+    invitation_router,
+)
 from server.routes.orgs import org_router  # noqa: E402
 from server.routes.readiness import readiness_router  # noqa: E402
 from server.routes.user import saas_user_router  # noqa: E402
+from server.routes.user_app_settings import user_app_settings_router  # noqa: E402
 from server.sharing.shared_conversation_router import (  # noqa: E402
     router as shared_conversation_router,
 )
 from server.sharing.shared_event_router import (  # noqa: E402
     router as shared_event_router,
 )
+from server.verified_models.verified_model_router import (  # noqa: E402
+    api_router as verified_models_router,
+)
+from server.verified_models.verified_model_router import (  # noqa: E402
+    override_llm_models_dependency,
+)
 
 from openhands.server.app import app as base_app  # noqa: E402
 from openhands.server.listen_socket import sio  # noqa: E402
@@ -70,6 +83,7 @@ base_app.include_router(api_router)  # Add additional route for github auth
 base_app.include_router(oauth_router)  # Add additional route for oauth callback
 base_app.include_router(oauth_device_router)  # Add OAuth 2.0 Device Flow routes
 base_app.include_router(saas_user_router)  # Add additional route SAAS user calls
+base_app.include_router(user_app_settings_router)  # Add routes for user app settings
 base_app.include_router(
     billing_router
 )  # Add routes for credit management and Stripe payment integration
@@ -78,8 +92,15 @@ base_app.include_router(shared_event_router)
 
 # Add GitHub integration router only if GITHUB_APP_CLIENT_ID is set
 if GITHUB_APP_CLIENT_ID:
+    # Make sure that the callback processor is loaded here so we don't get an error when deserializing
+    from integrations.github.github_v1_callback_processor import (  # noqa: E402
+        GithubV1CallbackProcessor,
+    )
     from server.routes.integration.github import github_integration_router  # noqa: E402
 
+    # Bludgeon mypy into not deleting my import
+    logger.debug(f'Loaded {GithubV1CallbackProcessor.__name__}')
+
     base_app.include_router(
         github_integration_router
     )  # Add additional route for integration webhook events
@@ -92,10 +113,17 @@ if GITLAB_APP_CLIENT_ID:
 
 base_app.include_router(api_keys_router)  # Add routes for API key management
 base_app.include_router(org_router)  # Add routes for organization management
+base_app.include_router(
+    verified_models_router
+)  # Add routes for verified models management
+
+# Override the default LLM models implementation with SaaS version
+# This must happen after all routers are included
+override_llm_models_dependency(base_app)
+
+base_app.include_router(invitation_router)  # Add routes for org invitation management
+base_app.include_router(invitation_accept_router)  # Add route for accepting invitations
 add_github_proxy_routes(base_app)
-add_debugging_routes(
-    base_app
-)  # Add diagnostic routes for testing and debugging (disabled in production)
 base_app.include_router(slack_router)
 if ENABLE_JIRA:
     base_app.include_router(jira_integration_router)
@@ -103,6 +131,12 @@ if ENABLE_JIRA_DC:
     base_app.include_router(jira_dc_integration_router)
 if ENABLE_LINEAR:
     base_app.include_router(linear_integration_router)
+if BITBUCKET_DATA_CENTER_HOST:
+    from server.routes.bitbucket_dc_proxy import (
+        router as bitbucket_dc_proxy_router,  # noqa: E402
+    )
+
+    base_app.include_router(bitbucket_dc_proxy_router)
 base_app.include_router(email_router)  # Add routes for email management
 base_app.include_router(feedback_router)  # Add routes for conversation feedback
 base_app.include_router(

enterprise/server/auth/auth_error.py

@@ -38,3 +38,9 @@ class ExpiredError(AuthError):
     """Error when a token has expired (Usually the refresh token)"""
 
     pass
+
+
+class TokenRefreshError(AuthError):
+    """Error when token refresh fails due to timeout or lock contention"""
+
+    pass

enterprise/server/auth/auth_utils.py

@@ -1,79 +0,0 @@
-import os
-
-from server.auth.sheets_client import GoogleSheetsClient
-
-from openhands.core.logger import openhands_logger as logger
-
-
-class UserVerifier:
-    def __init__(self) -> None:
-        logger.debug('Initializing UserVerifier')
-        self.file_users: list[str] | None = None
-        self.sheets_client: GoogleSheetsClient | None = None
-        self.spreadsheet_id: str | None = None
-
-        # Initialize from environment variables
-        self._init_file_users()
-        self._init_sheets_client()
-
-    def _init_file_users(self) -> None:
-        """Load users from text file if configured."""
-        waitlist = os.getenv('GITHUB_USER_LIST_FILE')
-        if not waitlist:
-            logger.debug('GITHUB_USER_LIST_FILE not configured')
-            return
-
-        if not os.path.exists(waitlist):
-            logger.error(f'User list file not found: {waitlist}')
-            raise FileNotFoundError(f'User list file not found: {waitlist}')
-
-        try:
-            with open(waitlist, 'r') as f:
-                self.file_users = [line.strip().lower() for line in f if line.strip()]
-            logger.info(
-                f'Successfully loaded {len(self.file_users)} users from {waitlist}'
-            )
-        except Exception:
-            logger.exception(f'Error reading user list file {waitlist}')
-
-    def _init_sheets_client(self) -> None:
-        """Initialize Google Sheets client if configured."""
-        sheet_id = os.getenv('GITHUB_USERS_SHEET_ID')
-
-        if not sheet_id:
-            logger.debug('GITHUB_USERS_SHEET_ID not configured')
-            return
-
-        logger.debug('Initializing Google Sheets integration')
-        self.sheets_client = GoogleSheetsClient()
-        self.spreadsheet_id = sheet_id
-
-    def is_active(self) -> bool:
-        if os.getenv('DISABLE_WAITLIST', '').lower() == 'true':
-            logger.info('Waitlist disabled via DISABLE_WAITLIST env var')
-            return False
-        return bool(self.file_users or (self.sheets_client and self.spreadsheet_id))
-
-    def is_user_allowed(self, username: str) -> bool:
-        """Check if user is allowed based on file and/or sheet configuration."""
-        logger.debug(f'Checking if GitHub user {username} is allowed')
-        if self.file_users:
-            if username.lower() in self.file_users:
-                logger.debug(f'User {username} found in text file allowlist')
-                return True
-            logger.debug(f'User {username} not found in text file allowlist')
-
-        if self.sheets_client and self.spreadsheet_id:
-            sheet_users = [
-                u.lower() for u in self.sheets_client.get_usernames(self.spreadsheet_id)
-            ]
-            if username.lower() in sheet_users:
-                logger.debug(f'User {username} found in Google Sheets allowlist')
-                return True
-            logger.debug(f'User {username} not found in Google Sheets allowlist')
-
-        logger.debug(f'User {username} not found in any allowlist')
-        return False
-
-
-user_verifier = UserVerifier()

enterprise/server/auth/authorization.py

@@ -0,0 +1,281 @@
+"""
+Permission-based authorization dependencies for API endpoints.
+
+This module provides FastAPI dependencies for checking user permissions
+within organizations. It uses a permission-based authorization model where
+roles (owner, admin, member) are mapped to specific permissions.
+
+Permissions are defined in the Permission enum and mapped to roles via
+ROLE_PERMISSIONS. This allows fine-grained access control while maintaining
+the familiar role-based hierarchy.
+
+Usage:
+    from server.auth.authorization import (
+        Permission,
+        require_permission,
+    )
+
+    @router.get('/{org_id}/settings')
+    async def get_settings(
+        org_id: UUID,
+        user_id: str = Depends(require_permission(Permission.VIEW_LLM_SETTINGS)),
+    ):
+        # Only users with VIEW_LLM_SETTINGS permission can access
+        ...
+
+    @router.patch('/{org_id}/settings')
+    async def update_settings(
+        org_id: UUID,
+        user_id: str = Depends(require_permission(Permission.EDIT_LLM_SETTINGS)),
+    ):
+        # Only users with EDIT_LLM_SETTINGS permission can access
+        ...
+"""
+
+from enum import Enum
+from uuid import UUID
+
+from fastapi import Depends, HTTPException, status
+from storage.org_member_store import OrgMemberStore
+from storage.role import Role
+from storage.role_store import RoleStore
+
+from openhands.core.logger import openhands_logger as logger
+from openhands.server.user_auth import get_user_id
+
+
+class Permission(str, Enum):
+    """Permissions that can be assigned to roles."""
+
+    # Secrets
+    MANAGE_SECRETS = 'manage_secrets'
+
+    # MCP
+    MANAGE_MCP = 'manage_mcp'
+
+    # Integrations
+    MANAGE_INTEGRATIONS = 'manage_integrations'
+
+    # Application Settings
+    MANAGE_APPLICATION_SETTINGS = 'manage_application_settings'
+
+    # API Keys
+    MANAGE_API_KEYS = 'manage_api_keys'
+
+    # LLM Settings
+    VIEW_LLM_SETTINGS = 'view_llm_settings'
+    EDIT_LLM_SETTINGS = 'edit_llm_settings'
+
+    # Billing
+    VIEW_BILLING = 'view_billing'
+    ADD_CREDITS = 'add_credits'
+
+    # Organization Members
+    INVITE_USER_TO_ORGANIZATION = 'invite_user_to_organization'
+    CHANGE_USER_ROLE_MEMBER = 'change_user_role:member'
+    CHANGE_USER_ROLE_ADMIN = 'change_user_role:admin'
+    CHANGE_USER_ROLE_OWNER = 'change_user_role:owner'
+
+    # Organization Management
+    VIEW_ORG_SETTINGS = 'view_org_settings'
+    CHANGE_ORGANIZATION_NAME = 'change_organization_name'
+    DELETE_ORGANIZATION = 'delete_organization'
+
+    # Temporary permissions until we finish the API updates.
+    EDIT_ORG_SETTINGS = 'edit_org_settings'
+
+
+class RoleName(str, Enum):
+    """Role names used in the system."""
+
+    OWNER = 'owner'
+    ADMIN = 'admin'
+    MEMBER = 'member'
+
+
+# Permission mappings for each role
+ROLE_PERMISSIONS: dict[RoleName, frozenset[Permission]] = {
+    RoleName.OWNER: frozenset(
+        [
+            # Settings (Full access)
+            Permission.MANAGE_SECRETS,
+            Permission.MANAGE_MCP,
+            Permission.MANAGE_INTEGRATIONS,
+            Permission.MANAGE_APPLICATION_SETTINGS,
+            Permission.MANAGE_API_KEYS,
+            Permission.VIEW_LLM_SETTINGS,
+            Permission.EDIT_LLM_SETTINGS,
+            Permission.VIEW_BILLING,
+            Permission.ADD_CREDITS,
+            # Organization Members
+            Permission.INVITE_USER_TO_ORGANIZATION,
+            Permission.CHANGE_USER_ROLE_MEMBER,
+            Permission.CHANGE_USER_ROLE_ADMIN,
+            Permission.CHANGE_USER_ROLE_OWNER,
+            # Organization Management
+            Permission.VIEW_ORG_SETTINGS,
+            Permission.EDIT_ORG_SETTINGS,
+            # Organization Management (Owner only)
+            Permission.CHANGE_ORGANIZATION_NAME,
+            Permission.DELETE_ORGANIZATION,
+        ]
+    ),
+    RoleName.ADMIN: frozenset(
+        [
+            # Settings (Full access)
+            Permission.MANAGE_SECRETS,
+            Permission.MANAGE_MCP,
+            Permission.MANAGE_INTEGRATIONS,
+            Permission.MANAGE_APPLICATION_SETTINGS,
+            Permission.MANAGE_API_KEYS,
+            Permission.VIEW_LLM_SETTINGS,
+            Permission.EDIT_LLM_SETTINGS,
+            Permission.VIEW_BILLING,
+            Permission.ADD_CREDITS,
+            # Organization Members
+            Permission.INVITE_USER_TO_ORGANIZATION,
+            Permission.CHANGE_USER_ROLE_MEMBER,
+            Permission.CHANGE_USER_ROLE_ADMIN,
+            # Organization Management
+            Permission.VIEW_ORG_SETTINGS,
+            Permission.EDIT_ORG_SETTINGS,
+        ]
+    ),
+    RoleName.MEMBER: frozenset(
+        [
+            # Settings (Full access)
+            Permission.MANAGE_SECRETS,
+            Permission.MANAGE_MCP,
+            Permission.MANAGE_INTEGRATIONS,
+            Permission.MANAGE_APPLICATION_SETTINGS,
+            Permission.MANAGE_API_KEYS,
+            # Settings (View only)
+            Permission.VIEW_ORG_SETTINGS,
+            Permission.VIEW_LLM_SETTINGS,
+        ]
+    ),
+}
+
+
+async def get_user_org_role(user_id: str, org_id: UUID | None) -> Role | None:
+    """
+    Get the user's role in an organization.
+
+    Args:
+        user_id: User ID (string that will be converted to UUID)
+        org_id: Organization ID, or None to use the user's current organization
+
+    Returns:
+        Role object if user is a member, None otherwise
+    """
+    from uuid import UUID as parse_uuid
+
+    if org_id is None:
+        org_member = await OrgMemberStore.get_org_member_for_current_org(
+            parse_uuid(user_id)
+        )
+    else:
+        org_member = await OrgMemberStore.get_org_member(org_id, parse_uuid(user_id))
+    if not org_member:
+        return None
+
+    return await RoleStore.get_role_by_id(org_member.role_id)
+
+
+def get_role_permissions(role_name: str) -> frozenset[Permission]:
+    """
+    Get the permissions for a role.
+
+    Args:
+        role_name: Name of the role
+
+    Returns:
+        Set of permissions for the role
+    """
+    try:
+        role_enum = RoleName(role_name)
+        return ROLE_PERMISSIONS.get(role_enum, frozenset())
+    except ValueError:
+        return frozenset()
+
+
+def has_permission(user_role: Role, permission: Permission) -> bool:
+    """
+    Check if a role has a specific permission.
+
+    Args:
+        user_role: User's Role object
+        permission: Permission to check
+
+    Returns:
+        True if the role has the permission
+    """
+    permissions = get_role_permissions(user_role.name)
+    return permission in permissions
+
+
+def require_permission(permission: Permission):
+    """
+    Factory function that creates a dependency to require a specific permission.
+
+    This creates a FastAPI dependency that:
+    1. Extracts org_id from the path parameter
+    2. Gets the authenticated user_id
+    3. Checks if the user has the required permission in the organization
+    4. Returns the user_id if authorized, raises HTTPException otherwise
+
+    Usage:
+        @router.get('/{org_id}/settings')
+        async def get_settings(
+            org_id: UUID,
+            user_id: str = Depends(require_permission(Permission.VIEW_LLM_SETTINGS)),
+        ):
+            ...
+
+    Args:
+        permission: The permission required to access the endpoint
+
+    Returns:
+        Dependency function that validates permission and returns user_id
+    """
+
+    async def permission_checker(
+        org_id: UUID | None = None,
+        user_id: str | None = Depends(get_user_id),
+    ) -> str:
+        if not user_id:
+            raise HTTPException(
+                status_code=status.HTTP_401_UNAUTHORIZED,
+                detail='User not authenticated',
+            )
+
+        user_role = await get_user_org_role(user_id, org_id)
+
+        if not user_role:
+            logger.warning(
+                'User not a member of organization',
+                extra={'user_id': user_id, 'org_id': str(org_id)},
+            )
+            raise HTTPException(
+                status_code=status.HTTP_403_FORBIDDEN,
+                detail='User is not a member of this organization',
+            )
+
+        if not has_permission(user_role, permission):
+            logger.warning(
+                'Insufficient permissions',
+                extra={
+                    'user_id': user_id,
+                    'org_id': str(org_id),
+                    'user_role': user_role.name,
+                    'required_permission': permission.value,
+                },
+            )
+            raise HTTPException(
+                status_code=status.HTTP_403_FORBIDDEN,
+                detail=f'Requires {permission.value} permission',
+            )
+
+        return user_id
+
+    return permission_checker

enterprise/server/auth/constants.py

@@ -40,6 +40,16 @@ ROLE_CHECK_ENABLED = os.getenv('ROLE_CHECK_ENABLED', 'false').lower() in (
 )
 
 DUPLICATE_EMAIL_CHECK = os.getenv('DUPLICATE_EMAIL_CHECK', 'true') in ('1', 'true')
+BITBUCKET_DATA_CENTER_CLIENT_ID = os.getenv(
+    'BITBUCKET_DATA_CENTER_CLIENT_ID', ''
+).strip()
+BITBUCKET_DATA_CENTER_CLIENT_SECRET = os.getenv(
+    'BITBUCKET_DATA_CENTER_CLIENT_SECRET', ''
+).strip()
+BITBUCKET_DATA_CENTER_HOST = os.getenv('BITBUCKET_DATA_CENTER_HOST', '').strip()
+BITBUCKET_DATA_CENTER_TOKEN_URL = (
+    f'https://{BITBUCKET_DATA_CENTER_HOST}/rest/oauth2/latest/token'
+)
 
 # reCAPTCHA Enterprise
 RECAPTCHA_PROJECT_ID = os.getenv('RECAPTCHA_PROJECT_ID', '').strip()

enterprise/server/auth/domain_blocker.py

@@ -1,67 +0,0 @@
-from storage.blocked_email_domain_store import BlockedEmailDomainStore
-from storage.database import session_maker
-
-from openhands.core.logger import openhands_logger as logger
-
-
-class DomainBlocker:
-    def __init__(self, store: BlockedEmailDomainStore) -> None:
-        logger.debug('Initializing DomainBlocker')
-        self.store = store
-
-    def _extract_domain(self, email: str) -> str | None:
-        """Extract and normalize email domain from email address"""
-        if not email:
-            return None
-        try:
-            # Extract domain part after @
-            if '@' not in email:
-                return None
-            domain = email.split('@')[1].strip().lower()
-            return domain if domain else None
-        except Exception:
-            logger.debug(f'Error extracting domain from email: {email}', exc_info=True)
-            return None
-
-    def is_domain_blocked(self, email: str) -> bool:
-        """Check if email domain is blocked by querying the database directly via SQL.
-
-        Supports blocking:
-        - Exact domains: 'example.com' blocks 'user@example.com'
-        - Subdomains: 'example.com' blocks 'user@subdomain.example.com'
-        - TLDs: '.us' blocks 'user@company.us' and 'user@subdomain.company.us'
-
-        The blocking logic is handled efficiently in SQL, avoiding the need to load
-        all blocked domains into memory.
-        """
-        if not email:
-            logger.debug('No email provided for domain check')
-            return False
-
-        domain = self._extract_domain(email)
-        if not domain:
-            logger.debug(f'Could not extract domain from email: {email}')
-            return False
-
-        try:
-            # Query database directly via SQL to check if domain is blocked
-            is_blocked = self.store.is_domain_blocked(domain)
-
-            if is_blocked:
-                logger.warning(f'Email domain {domain} is blocked for email: {email}')
-            else:
-                logger.debug(f'Email domain {domain} is not blocked')
-
-            return is_blocked
-        except Exception as e:
-            logger.error(
-                f'Error checking if domain is blocked for email {email}: {e}',
-                exc_info=True,
-            )
-            # Fail-safe: if database query fails, don't block (allow auth to proceed)
-            return False
-
-
-# Initialize store and domain blocker
-_store = BlockedEmailDomainStore(session_maker=session_maker)
-domain_blocker = DomainBlocker(store=_store)

enterprise/server/auth/github_utils.py

@@ -1,87 +1,11 @@
-import os
-
 from integrations.github.github_service import SaaSGitHubService
 from pydantic import SecretStr
-from server.auth.sheets_client import GoogleSheetsClient
+from server.auth.auth_utils import user_verifier
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.integrations.github.github_types import GitHubUser
 
 
-class UserVerifier:
-    def __init__(self) -> None:
-        logger.debug('Initializing UserVerifier')
-        self.file_users: list[str] | None = None
-        self.sheets_client: GoogleSheetsClient | None = None
-        self.spreadsheet_id: str | None = None
-
-        # Initialize from environment variables
-        self._init_file_users()
-        self._init_sheets_client()
-
-    def _init_file_users(self) -> None:
-        """Load users from text file if configured"""
-        waitlist = os.getenv('GITHUB_USER_LIST_FILE')
-        if not waitlist:
-            logger.debug('GITHUB_USER_LIST_FILE not configured')
-            return
-
-        if not os.path.exists(waitlist):
-            logger.error(f'User list file not found: {waitlist}')
-            raise FileNotFoundError(f'User list file not found: {waitlist}')
-
-        try:
-            with open(waitlist, 'r') as f:
-                self.file_users = [line.strip().lower() for line in f if line.strip()]
-            logger.info(
-                f'Successfully loaded {len(self.file_users)} users from {waitlist}'
-            )
-        except Exception:
-            logger.error(f'Error reading user list file {waitlist}', exc_info=True)
-
-    def _init_sheets_client(self) -> None:
-        """Initialize Google Sheets client if configured"""
-        sheet_id = os.getenv('GITHUB_USERS_SHEET_ID')
-
-        if not sheet_id:
-            logger.debug('GITHUB_USERS_SHEET_ID not configured')
-            return
-
-        logger.debug('Initializing Google Sheets integration')
-        self.sheets_client = GoogleSheetsClient()
-        self.spreadsheet_id = sheet_id
-
-    def is_active(self) -> bool:
-        if os.getenv('DISABLE_WAITLIST', '').lower() == 'true':
-            logger.info('Waitlist disabled via DISABLE_WAITLIST env var')
-            return False
-        return bool(self.file_users or (self.sheets_client and self.spreadsheet_id))
-
-    def is_user_allowed(self, username: str) -> bool:
-        """Check if user is allowed based on file and/or sheet configuration"""
-        logger.debug(f'Checking if GitHub user {username} is allowed')
-        if self.file_users:
-            if username.lower() in self.file_users:
-                logger.debug(f'User {username} found in text file allowlist')
-                return True
-            logger.debug(f'User {username} not found in text file allowlist')
-
-        if self.sheets_client and self.spreadsheet_id:
-            sheet_users = [
-                u.lower() for u in self.sheets_client.get_usernames(self.spreadsheet_id)
-            ]
-            if username.lower() in sheet_users:
-                logger.debug(f'User {username} found in Google Sheets allowlist')
-                return True
-            logger.debug(f'User {username} not found in Google Sheets allowlist')
-
-        logger.debug(f'User {username} not found in any allowlist')
-        return False
-
-
-user_verifier = UserVerifier()
-
-
 def is_user_allowed(user_login: str):
     if user_verifier.is_active() and not user_verifier.is_user_allowed(user_login):
         logger.warning(f'GitHub user {user_login} not in allow list')

enterprise/server/auth/gitlab_sync.py

@@ -1,11 +1,36 @@
 import asyncio
 
 from pydantic import SecretStr
+from sqlalchemy import select
 
 from openhands.core.logger import openhands_logger as logger
+from openhands.integrations.service_types import ProviderType
 from openhands.server.types import AppMode
 
 
+async def _user_has_gitlab_provider(user_id: str) -> bool:
+    """Check if the user has authenticated with GitLab.
+
+    Args:
+        user_id: The Keycloak user ID
+
+    Returns:
+        True if the user has a GitLab provider token, False otherwise
+    """
+    # Lazy import to avoid circular dependency issues at module load time
+    from storage.auth_tokens import AuthTokens
+    from storage.database import a_session_maker
+
+    async with a_session_maker() as session:
+        result = await session.execute(
+            select(AuthTokens).where(
+                AuthTokens.keycloak_user_id == user_id,
+                AuthTokens.identity_provider == ProviderType.GITLAB.value,
+            )
+        )
+        return result.scalars().first() is not None
+
+
 def schedule_gitlab_repo_sync(
     user_id: str, keycloak_access_token: SecretStr | None = None
 ) -> None:
@@ -14,10 +39,20 @@ def schedule_gitlab_repo_sync(
     Because the outer call is already a background task, we instruct the service
     to store repository data synchronously (store_in_background=False) to avoid
     nested background tasks while still keeping the overall operation async.
+
+    The sync is only performed if the user has authenticated with GitLab.
     """
 
     async def _run():
         try:
+            # Check if the user has a GitLab provider token before syncing
+            if not await _user_has_gitlab_provider(user_id):
+                logger.debug(
+                    'gitlab_repo_sync_skipped: user has no GitLab provider',
+                    extra={'user_id': user_id},
+                )
+                return
+
             # Lazy import to avoid circular dependency:
             # middleware -> gitlab_sync -> integrations.gitlab.gitlab_service
             # -> openhands.integrations.gitlab.gitlab_service -> get_impl

enterprise/server/auth/recaptcha_service.py

@@ -18,6 +18,7 @@ from openhands.core.logger import openhands_logger as logger
 class AssessmentResult:
     """Result of a reCAPTCHA Enterprise assessment."""
 
+    name: str
     score: float
     valid: bool
     action_valid: bool
@@ -63,6 +64,7 @@ class RecaptchaService:
         user_ip: str,
         user_agent: str,
         email: str | None = None,
+        user_id: str | None = None,
     ) -> AssessmentResult:
         """Create a reCAPTCHA Enterprise assessment.
 
@@ -72,6 +74,7 @@ class RecaptchaService:
             user_ip: The user's IP address.
             user_agent: The user's browser user agent.
             email: Optional email for Account Defender hashing.
+            user_id: Optional Keycloak user ID for logging correlation.
 
         Returns:
             AssessmentResult with score, validity, and allowed status.
@@ -100,6 +103,10 @@ class RecaptchaService:
 
         response = self.client.create_assessment(request)
 
+        # Capture assessment name for potential annotation later
+        # Format: projects/{project_id}/assessments/{assessment_id}
+        assessment_name = response.name
+
         token_properties = response.token_properties
         risk_analysis = response.risk_analysis
 
@@ -129,6 +136,7 @@ class RecaptchaService:
         logger.info(
             'recaptcha_assessment',
             extra={
+                'assessment_name': assessment_name,
                 'score': score,
                 'valid': valid,
                 'action_valid': action_valid,
@@ -137,10 +145,13 @@ class RecaptchaService:
                 'has_suspicious_labels': has_suspicious_labels,
                 'allowed': allowed,
                 'user_ip': user_ip,
+                'user_id': user_id,
+                'email': email,
             },
         )
 
         return AssessmentResult(
+            name=assessment_name,
             score=score,
             valid=valid,
             action_valid=action_valid,

enterprise/server/auth/saas_user_auth.py

@@ -13,16 +13,19 @@ from server.auth.auth_error import (
     ExpiredError,
     NoCredentialsError,
 )
-from server.auth.domain_blocker import domain_blocker
+from server.auth.constants import BITBUCKET_DATA_CENTER_HOST
 from server.auth.token_manager import TokenManager
 from server.config import get_config
 from server.logger import logger
 from server.rate_limit import RateLimiter, create_redis_rate_limiter
+from sqlalchemy import delete, select
 from storage.api_key_store import ApiKeyStore
 from storage.auth_tokens import AuthTokens
-from storage.database import session_maker
+from storage.database import a_session_maker
 from storage.saas_secrets_store import SaasSecretsStore
 from storage.saas_settings_store import SaasSettingsStore
+from storage.user_authorization import UserAuthorizationType
+from storage.user_authorization_store import UserAuthorizationStore
 from tenacity import retry, retry_if_exception_type, stop_after_attempt, wait_fixed
 
 from openhands.integrations.provider import (
@@ -118,13 +121,12 @@ class SaasUserAuth(UserAuth):
             self._settings = settings
         return settings
 
-    async def get_secrets_store(self):
+    async def get_secrets_store(self) -> SaasSecretsStore:
         logger.debug('saas_user_auth_get_secrets_store')
         secrets_store = self.secrets_store
         if secrets_store:
             return secrets_store
-        user_id = await self.get_user_id()
-        secrets_store = SaasSecretsStore(user_id, session_maker, get_config())
+        secrets_store = SaasSecretsStore(self.user_id, get_config())
         self.secrets_store = secrets_store
         return secrets_store
 
@@ -161,12 +163,13 @@ class SaasUserAuth(UserAuth):
 
         try:
             # TODO: I think we can do this in a single request if we refactor
-            with session_maker() as session:
-                tokens = (
-                    session.query(AuthTokens)
-                    .where(AuthTokens.keycloak_user_id == self.user_id)
-                    .all()
+            async with a_session_maker() as session:
+                result = await session.execute(
+                    select(AuthTokens).where(
+                        AuthTokens.keycloak_user_id == self.user_id
+                    )
                 )
+                tokens = result.scalars().all()
 
             for token in tokens:
                 idp_type = ProviderType(token.identity_provider)
@@ -175,6 +178,9 @@ class SaasUserAuth(UserAuth):
                     if user_secrets and idp_type in user_secrets.provider_tokens:
                         host = user_secrets.provider_tokens[idp_type].host
 
+                    if idp_type == ProviderType.BITBUCKET_DATA_CENTER and not host:
+                        host = BITBUCKET_DATA_CENTER_HOST or None
+
                     provider_token = await token_manager.get_idp_token(
                         access_token.get_secret_value(),
                         idp=idp_type,
@@ -192,11 +198,11 @@ class SaasUserAuth(UserAuth):
                             'idp_type': token.identity_provider,
                         },
                     )
-                    with session_maker() as session:
-                        session.query(AuthTokens).filter(
-                            AuthTokens.id == token.id
-                        ).delete()
-                        session.commit()
+                    async with a_session_maker() as session:
+                        await session.execute(
+                            delete(AuthTokens).where(AuthTokens.id == token.id)
+                        )
+                        await session.commit()
                     raise
 
             self.provider_tokens = MappingProxyType(provider_tokens)
@@ -209,16 +215,15 @@ class SaasUserAuth(UserAuth):
         settings_store = self.settings_store
         if settings_store:
             return settings_store
-        user_id = await self.get_user_id()
-        settings_store = SaasSettingsStore(user_id, session_maker, get_config())
+        settings_store = SaasSettingsStore(self.user_id, get_config())
         self.settings_store = settings_store
         return settings_store
 
     async def get_mcp_api_key(self) -> str:
         api_key_store = ApiKeyStore.get_instance()
-        mcp_api_key = api_key_store.retrieve_mcp_api_key(self.user_id)
+        mcp_api_key = await api_key_store.retrieve_mcp_api_key(self.user_id)
         if not mcp_api_key:
-            mcp_api_key = api_key_store.create_api_key(
+            mcp_api_key = await api_key_store.create_api_key(
                 self.user_id, 'MCP_API_KEY', None
             )
         return mcp_api_key
@@ -278,7 +283,7 @@ async def saas_user_auth_from_bearer(request: Request) -> SaasUserAuth | None:
             return None
 
         api_key_store = ApiKeyStore.get_instance()
-        user_id = api_key_store.validate_api_key(api_key)
+        user_id = await api_key_store.validate_api_key(api_key)
         if not user_id:
             return None
         offline_token = await token_manager.load_offline_token(user_id)
@@ -326,14 +331,16 @@ async def saas_user_auth_from_signed_token(signed_token: str) -> SaasUserAuth:
     email = access_token_payload['email']
     email_verified = access_token_payload['email_verified']
 
-    # Check if email domain is blocked
-    if email and domain_blocker.is_domain_blocked(email):
-        logger.warning(
-            f'Blocked authentication attempt for existing user with email: {email}'
-        )
-        raise AuthError(
-            'Access denied: Your email domain is not allowed to access this service'
-        )
+    # Check if email is blacklisted (whitelist takes precedence)
+    if email:
+        auth_type = await UserAuthorizationStore.get_authorization_type(email, None)
+        if auth_type == UserAuthorizationType.BLACKLIST:
+            logger.warning(
+                f'Blocked authentication attempt for existing user with email: {email}'
+            )
+            raise AuthError(
+                'Access denied: Your email domain is not allowed to access this service'
+            )
 
     logger.debug('saas_user_auth_from_signed_token:return')
 

enterprise/server/auth/token_manager.py

@@ -16,10 +16,15 @@ from keycloak.exceptions import (
     KeycloakError,
     KeycloakPostError,
 )
+from pydantic import BaseModel
 from server.auth.auth_error import ExpiredError
 from server.auth.constants import (
     BITBUCKET_APP_CLIENT_ID,
     BITBUCKET_APP_CLIENT_SECRET,
+    BITBUCKET_DATA_CENTER_CLIENT_ID,
+    BITBUCKET_DATA_CENTER_CLIENT_SECRET,
+    BITBUCKET_DATA_CENTER_HOST,
+    BITBUCKET_DATA_CENTER_TOKEN_URL,
     DUPLICATE_EMAIL_CHECK,
     GITHUB_APP_CLIENT_ID,
     GITHUB_APP_CLIENT_SECRET,
@@ -38,9 +43,9 @@ from server.auth.keycloak_manager import get_keycloak_admin, get_keycloak_openid
 from server.config import get_config
 from server.logger import logger
 from sqlalchemy import String as SQLString
-from sqlalchemy import type_coerce
+from sqlalchemy import select, type_coerce
 from storage.auth_token_store import AuthTokenStore
-from storage.database import session_maker
+from storage.database import a_session_maker
 from storage.github_app_installation import GithubAppInstallation
 from storage.offline_token_store import OfflineTokenStore
 from tenacity import RetryCallState, retry, retry_if_exception_type, stop_after_attempt
@@ -50,6 +55,34 @@ from openhands.server.types import SessionExpiredError
 from openhands.utils.http_session import httpx_verify_option
 
 
+class KeycloakUserInfo(BaseModel):
+    """Pydantic model for Keycloak UserInfo endpoint response.
+
+    Based on OIDC standard claims. 'sub' is always required per OIDC spec.
+    Additional fields from Keycloak are captured via model_config extra='allow'.
+    """
+
+    model_config = {'extra': 'allow'}
+
+    sub: str
+    name: str | None = None
+    given_name: str | None = None
+    family_name: str | None = None
+    preferred_username: str | None = None
+    email: str | None = None
+    email_verified: bool | None = None
+    picture: str | None = None
+    attributes: dict[str, list[str]] | None = None
+    identity_provider: str | None = None
+    company: str | None = None
+    roles: list[str] | None = None
+
+
+# HTTP timeout for external IDP calls (in seconds)
+# This prevents indefinite blocking if an IDP is slow or unresponsive
+IDP_HTTP_TIMEOUT = 15.0
+
+
 def _before_sleep_callback(retry_state: RetryCallState) -> None:
     logger.info(f'Retry attempt {retry_state.attempt_number} for Keycloak operation')
 
@@ -137,22 +170,22 @@ class TokenManager:
                 new_keycloak_tokens['refresh_token'],
             )
 
-    # UserInfo from Keycloak return a dictionary with the following format:
-    # {
-    # 'sub': '248289761001',
-    # 'name': 'Jane Doe',
-    # 'given_name': 'Jane',
-    # 'family_name': 'Doe',
-    # 'preferred_username': 'j.doe',
-    # 'email': 'janedoe@example.com',
-    # 'picture': 'http://example.com/janedoe/me.jpg'
-    # 'github_id': '354322532'
-    # }
-    async def get_user_info(self, access_token: str) -> dict:
-        if not access_token:
-            return {}
+    async def get_user_info(self, access_token: str) -> KeycloakUserInfo:
+        """Get user info from Keycloak userinfo endpoint.
+
+        Args:
+            access_token: A valid Keycloak access token
+
+        Returns:
+            KeycloakUserInfo with user claims. 'sub' is always present per OIDC spec.
+
+        Raises:
+            KeycloakAuthenticationError: If the token is invalid
+            ValidationError: If the response is missing the required 'sub' field
+        """
         user_info = await get_keycloak_openid(self.external).a_userinfo(access_token)
-        return user_info
+        # Pydantic validation will raise ValidationError if 'sub' is missing
+        return KeycloakUserInfo.model_validate(user_info)
 
     @retry(
         stop=stop_after_attempt(2),
@@ -202,7 +235,9 @@ class TokenManager:
         access_token: str,
         idp: ProviderType,
     ) -> dict[str, str | int]:
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
+        async with httpx.AsyncClient(
+            verify=httpx_verify_option(), timeout=IDP_HTTP_TIMEOUT
+        ) as client:
             base_url = KEYCLOAK_SERVER_URL_EXT if self.external else KEYCLOAK_SERVER_URL
             url = f'{base_url}/realms/{KEYCLOAK_REALM_NAME}/broker/{idp.value}/token'
             headers = {
@@ -264,8 +299,8 @@ class TokenManager:
     ) -> str:
         # Get user info to determine user_id and idp
         user_info = await self.get_user_info(access_token=access_token)
-        user_id = user_info.get('sub')
-        username = user_info.get('preferred_username')
+        user_id = user_info.sub
+        username = user_info.preferred_username
         logger.info(f'Getting token for user {username} and IDP {idp}')
         token_store = await AuthTokenStore.get_instance(
             keycloak_user_id=user_id, idp=idp
@@ -348,6 +383,8 @@ class TokenManager:
             return await self._refresh_gitlab_token(refresh_token)
         elif idp == ProviderType.BITBUCKET:
             return await self._refresh_bitbucket_token(refresh_token)
+        elif idp == ProviderType.BITBUCKET_DATA_CENTER:
+            return await self._refresh_bitbucket_data_center_token(refresh_token)
         else:
             raise ValueError(f'Unsupported IDP: {idp}')
 
@@ -361,7 +398,9 @@ class TokenManager:
             'refresh_token': refresh_token,
             'grant_type': 'refresh_token',
         }
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
+        async with httpx.AsyncClient(
+            verify=httpx_verify_option(), timeout=IDP_HTTP_TIMEOUT
+        ) as client:
             response = await client.post(url, data=payload)
             response.raise_for_status()
             logger.info('Successfully refreshed GitHub token')
@@ -387,7 +426,9 @@ class TokenManager:
             'refresh_token': refresh_token,
             'grant_type': 'refresh_token',
         }
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
+        async with httpx.AsyncClient(
+            verify=httpx_verify_option(), timeout=IDP_HTTP_TIMEOUT
+        ) as client:
             response = await client.post(url, data=payload)
             response.raise_for_status()
             logger.info('Successfully refreshed GitLab token')
@@ -415,7 +456,9 @@ class TokenManager:
             'refresh_token': refresh_token,
         }
 
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
+        async with httpx.AsyncClient(
+            verify=httpx_verify_option(), timeout=IDP_HTTP_TIMEOUT
+        ) as client:
             response = await client.post(url, data=data, headers=headers)
             response.raise_for_status()
             logger.info('Successfully refreshed Bitbucket token')
@@ -423,6 +466,33 @@ class TokenManager:
             data = response.json()
             return await self._parse_refresh_response(data)
 
+    async def _refresh_bitbucket_data_center_token(
+        self, refresh_token: str
+    ) -> dict[str, str | int]:
+        if not BITBUCKET_DATA_CENTER_HOST:
+            raise ValueError(
+                'BITBUCKET_DATA_CENTER_HOST is not configured. '
+                'Set the BITBUCKET_DATA_CENTER_HOST environment variable.'
+            )
+        url = BITBUCKET_DATA_CENTER_TOKEN_URL
+        logger.info(f'Refreshing Bitbucket Data Center token with URL: {url}')
+
+        payload = {
+            'client_id': BITBUCKET_DATA_CENTER_CLIENT_ID,
+            'client_secret': BITBUCKET_DATA_CENTER_CLIENT_SECRET,
+            'refresh_token': refresh_token,
+            'grant_type': 'refresh_token',
+        }
+        async with httpx.AsyncClient(
+            verify=httpx_verify_option(), timeout=IDP_HTTP_TIMEOUT
+        ) as client:
+            response = await client.post(url, data=payload)
+            response.raise_for_status()
+            logger.info('Successfully refreshed Bitbucket Data Center token')
+
+            data = response.json()
+            return await self._parse_refresh_response(data)
+
     async def _parse_refresh_response(self, data: dict) -> dict[str, str | int]:
         access_token = data.get('access_token')
         refresh_token = data.get('refresh_token')
@@ -771,25 +841,24 @@ class TokenManager:
                 exc_info=True,
             )
 
-    def store_org_token(self, installation_id: int, installation_token: str):
+    async def store_org_token(self, installation_id: int, installation_token: str):
         """Store a GitHub App installation token.
 
         Args:
             installation_id: GitHub installation ID (integer or string)
             installation_token: The token to store
         """
-        with session_maker() as session:
+        async with a_session_maker() as session:
             # Ensure installation_id is a string
             str_installation_id = str(installation_id)
             # Use type_coerce to ensure SQLAlchemy treats the parameter as a string
-            installation = (
-                session.query(GithubAppInstallation)
-                .filter(
+            result = await session.execute(
+                select(GithubAppInstallation).filter(
                     GithubAppInstallation.installation_id
                     == type_coerce(str_installation_id, SQLString)
                 )
-                .first()
             )
+            installation = result.scalars().first()
             if installation:
                 installation.encrypted_token = self.encrypt_text(installation_token)
             else:
@@ -799,9 +868,9 @@ class TokenManager:
                         encrypted_token=self.encrypt_text(installation_token),
                     )
                 )
-            session.commit()
+            await session.commit()
 
-    def load_org_token(self, installation_id: int) -> str | None:
+    async def load_org_token(self, installation_id: int) -> str | None:
         """Load a GitHub App installation token.
 
         Args:
@@ -810,17 +879,16 @@ class TokenManager:
         Returns:
             The decrypted token if found, None otherwise
         """
-        with session_maker() as session:
+        async with a_session_maker() as session:
             # Ensure installation_id is a string and use type_coerce
             str_installation_id = str(installation_id)
-            installation = (
-                session.query(GithubAppInstallation)
-                .filter(
+            result = await session.execute(
+                select(GithubAppInstallation).filter(
                     GithubAppInstallation.installation_id
                     == type_coerce(str_installation_id, SQLString)
                 )
-                .first()
             )
+            installation = result.scalars().first()
             if not installation:
                 return None
             token = self.decrypt_text(installation.encrypted_token)

enterprise/server/auth/user/default_user_authorizer.py

@@ -0,0 +1,98 @@
+import logging
+from dataclasses import dataclass
+from typing import AsyncGenerator
+
+from fastapi import Request
+from pydantic import Field
+from server.auth.email_validation import extract_base_email
+from server.auth.token_manager import KeycloakUserInfo, TokenManager
+from server.auth.user.user_authorizer import (
+    UserAuthorizationResponse,
+    UserAuthorizer,
+    UserAuthorizerInjector,
+)
+from storage.user_authorization import UserAuthorizationType
+from storage.user_authorization_store import UserAuthorizationStore
+
+from openhands.app_server.services.injector import InjectorState
+
+logger = logging.getLogger(__name__)
+token_manager = TokenManager()
+
+
+@dataclass
+class DefaultUserAuthorizer(UserAuthorizer):
+    """Class determining whether a user may be authorized.
+
+    Uses the user_authorizations database table to check whitelist/blacklist rules.
+    """
+
+    prevent_duplicates: bool
+
+    async def authorize_user(
+        self, user_info: KeycloakUserInfo
+    ) -> UserAuthorizationResponse:
+        user_id = user_info.sub
+        email = user_info.email
+        provider_type = user_info.identity_provider
+        try:
+            if not email:
+                logger.warning(f'No email provided for user_id: {user_id}')
+                return UserAuthorizationResponse(
+                    success=False, error_detail='missing_email'
+                )
+
+            if self.prevent_duplicates:
+                has_duplicate = await token_manager.check_duplicate_base_email(
+                    email, user_id
+                )
+                if has_duplicate:
+                    logger.warning(
+                        f'Blocked signup attempt for email {email} - duplicate base email found',
+                        extra={'user_id': user_id, 'email': email},
+                    )
+                    return UserAuthorizationResponse(
+                        success=False, error_detail='duplicate_email'
+                    )
+
+            # Check authorization rules (whitelist takes precedence over blacklist)
+            base_email = extract_base_email(email)
+            if base_email is None:
+                return UserAuthorizationResponse(
+                    success=False, error_detail='invalid_email'
+                )
+            auth_type = await UserAuthorizationStore.get_authorization_type(
+                base_email, provider_type
+            )
+
+            if auth_type == UserAuthorizationType.WHITELIST:
+                logger.debug(
+                    f'User {email} matched whitelist rule',
+                    extra={'user_id': user_id, 'email': email},
+                )
+                return UserAuthorizationResponse(success=True)
+
+            if auth_type == UserAuthorizationType.BLACKLIST:
+                logger.warning(
+                    f'Blocked authentication attempt for email: {email}, user_id: {user_id}'
+                )
+                return UserAuthorizationResponse(success=False, error_detail='blocked')
+
+            return UserAuthorizationResponse(success=True)
+        except Exception:
+            logger.exception('error authorizing user', extra={'user_id': user_id})
+            return UserAuthorizationResponse(success=False)
+
+
+class DefaultUserAuthorizerInjector(UserAuthorizerInjector):
+    prevent_duplicates: bool = Field(
+        default=True,
+        description='Whether duplicate emails (containing +) are filtered',
+    )
+
+    async def inject(
+        self, state: InjectorState, request: Request | None = None
+    ) -> AsyncGenerator[UserAuthorizer, None]:
+        yield DefaultUserAuthorizer(
+            prevent_duplicates=self.prevent_duplicates,
+        )

enterprise/server/auth/user/user_authorizer.py

@@ -0,0 +1,48 @@
+import logging
+from abc import ABC, abstractmethod
+
+from fastapi import Depends
+from pydantic import BaseModel
+from server.auth.token_manager import KeycloakUserInfo
+
+from openhands.agent_server.env_parser import from_env
+from openhands.app_server.services.injector import Injector
+from openhands.sdk.utils.models import DiscriminatedUnionMixin
+
+logger = logging.getLogger(__name__)
+
+
+class UserAuthorizationResponse(BaseModel):
+    success: bool
+    error_detail: str | None = None
+
+
+class UserAuthorizer(ABC):
+    """Class determining whether a user may be authorized."""
+
+    @abstractmethod
+    async def authorize_user(
+        self, user_info: KeycloakUserInfo
+    ) -> UserAuthorizationResponse:
+        """Determine whether the info given is permitted."""
+
+
+class UserAuthorizerInjector(DiscriminatedUnionMixin, Injector[UserAuthorizer], ABC):
+    pass
+
+
+def depends_user_authorizer():
+    from server.auth.user.default_user_authorizer import (
+        DefaultUserAuthorizerInjector,
+    )
+
+    try:
+        injector: UserAuthorizerInjector = from_env(
+            UserAuthorizerInjector, 'OH_USER_AUTHORIZER'
+        )
+    except Exception as ex:
+        print(ex)
+        logger.info('Using default UserAuthorizer')
+        injector = DefaultUserAuthorizerInjector()
+
+    return Depends(injector.depends)

enterprise/server/clustered_conversation_manager.py

@@ -7,7 +7,8 @@ from uuid import uuid4
 import socketio
 from server.logger import logger
 from server.utils.conversation_callback_utils import invoke_conversation_callbacks
-from storage.database import session_maker
+from sqlalchemy import select
+from storage.database import a_session_maker
 from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.core.config import LLMConfig
@@ -523,15 +524,14 @@ class ClusteredConversationManager(StandaloneConversationManager):
                     f'local_connection_to_stopped_conversation:{connection_id}:{conversation_id}'
                 )
                 # Look up the user_id from the database
-                with session_maker() as session:
-                    conversation_metadata_saas = (
-                        session.query(StoredConversationMetadataSaas)
-                        .filter(
+                async with a_session_maker() as session:
+                    result = await session.execute(
+                        select(StoredConversationMetadataSaas).where(
                             StoredConversationMetadataSaas.conversation_id
                             == conversation_id
                         )
-                        .first()
                     )
+                    conversation_metadata_saas = result.scalars().first()
                     user_id = (
                         str(conversation_metadata_saas.user_id)
                         if conversation_metadata_saas
@@ -749,6 +749,9 @@ class ClusteredConversationManager(StandaloneConversationManager):
         config = load_openhands_config()
         settings_store = await SaasSettingsStore.get_instance(config, user_id)
         settings = await settings_store.load()
+        if not settings:
+            logger.error(f'Failed to load settings for user {user_id}')
+            return
         await self.maybe_start_agent_loop(conversation_id, settings, user_id)
 
     async def _start_agent_loop(

enterprise/server/config.py

@@ -9,6 +9,7 @@ import requests  # type: ignore
 from fastapi import HTTPException
 from server.auth.constants import (
     BITBUCKET_APP_CLIENT_ID,
+    BITBUCKET_DATA_CENTER_CLIENT_ID,
     ENABLE_ENTERPRISE_SSO,
     ENABLE_JIRA,
     ENABLE_JIRA_DC,
@@ -164,6 +165,9 @@ class SaaSServerConfig(ServerConfig):
         if ENABLE_ENTERPRISE_SSO:
             providers_configured.append(ProviderType.ENTERPRISE_SSO)
 
+        if BITBUCKET_DATA_CENTER_CLIENT_ID:
+            providers_configured.append(ProviderType.BITBUCKET_DATA_CENTER)
+
         config: dict[str, typing.Any] = {
             'APP_MODE': self.app_mode,
             'APP_SLUG': self.app_slug,