Fix: Remove remaining subscription-related mock handlers

Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>
Co-authored-by: Engel Nyst <engel.nyst@gmail.com>

.github/ISSUE_TEMPLATE/bug_template.yml

@@ -5,52 +5,113 @@ labels: ['bug']
 body:
   - type: markdown
     attributes:
-      value: Thank you for taking the time to fill out this bug report. Please provide as much information as possible
-       to help us understand and address the issue effectively.
+      value: |
+        ## Thank you for reporting a bug! 🐛
+
+        **Please fill out all required fields.** Issues missing critical information (version, installation method, reproduction steps, etc.) will be delayed or closed until complete details are provided.
+
+        Clear, detailed reports help us resolve issues faster.
 
   - type: checkboxes
     attributes:
-      label: Is there an existing issue for the same bug? (If one exists, thumbs up or comment on the issue instead).
-      description: Please check if an issue already exists for the bug you encountered.
+      label: Is there an existing issue for the same bug?
+      description: Please search existing issues before creating a new one. If found, react or comment to the duplicate issue instead of making a new one.
       options:
-      - label: I have checked the existing issues.
+      - label: I have searched existing issues and this is not a duplicate.
         required: true
 
   - type: textarea
     id: bug-description
     attributes:
-      label: Describe the bug and reproduction steps
-      description: Provide a description of the issue along with any reproduction steps.
+      label: Bug Description
+      description: Clearly describe what went wrong. Be specific and concise.
+      placeholder: Example - "When I run a Python task, OpenHands crashes after 30 seconds with a connection timeout error."
     validations:
       required: true
 
+  - type: textarea
+    id: expected-behavior
+    attributes:
+      label: Expected Behavior
+      description: What did you expect to happen?
+      placeholder: Example - "OpenHands should execute the Python script and return results."
+    validations:
+      required: false
+
+  - type: textarea
+    id: actual-behavior
+    attributes:
+      label: Actual Behavior
+      description: What actually happened?
+      placeholder: Example - "Connection timed out after 30 seconds, task failed with error code 500."
+    validations:
+      required: false
+
+  - type: textarea
+    id: reproduction-steps
+    attributes:
+      label: Steps to Reproduce
+      description: Provide clear, step-by-step instructions to reproduce the bug.
+      placeholder: |
+        1. Install OpenHands using Docker
+        2. Configure with Claude 3.5 Sonnet
+        3. Run command: `openhands run "write a python script"`
+        4. Wait 30 seconds
+        5. Error appears
+    validations:
+      required: false
+
   - type: dropdown
     id: installation
     attributes:
-      label: OpenHands Installation
+      label: OpenHands Installation Method
       description: How are you running OpenHands?
       options:
-        - Docker command in README
-        - GitHub resolver
+        - CLI (uv tool install)
+        - CLI (executable binary)
+        - CLI (Docker)
+        - Local GUI (Docker web interface)
+        - OpenHands Cloud (app.all-hands.dev)
+        - SDK (Python library)
         - Development workflow
-        - CLI
-        - app.all-hands.dev
         - Other
       default: 0
+    validations:
+      required: false
+
+  - type: input
+    id: installation-other
+    attributes:
+      label: If you selected "Other", please specify
+      description: Describe your installation method
+      placeholder: ex. Custom Kubernetes deployment, pip install from source, etc.
 
   - type: input
     id: openhands-version
     attributes:
       label: OpenHands Version
-      description: What version of OpenHands are you using?
-      placeholder: ex. 0.9.8, main, etc.
+      description: What version are you using? Find this in settings or by running `openhands --version`
+      placeholder: ex. 0.9.8, main, commit hash, etc.
+    validations:
+      required: false
+
+  - type: checkboxes
+    id: version-confirmation
+    attributes:
+      label: Version Confirmation
+      description: Bugs on older versions may already be fixed. Please upgrade before submitting.
+      options:
+        - label: "I have confirmed this bug exists on the LATEST version of OpenHands"
+          required: false
 
   - type: input
     id: model-name
     attributes:
       label: Model Name
-      description: What model are you using?
-      placeholder: ex. gpt-4o, claude-3-5-sonnet, openrouter/deepseek-r1, etc.
+      description: Which LLM model are you using?
+      placeholder: ex. gpt-4o, claude-3-5-sonnet-20241022, openrouter/deepseek-r1, etc.
+    validations:
+      required: false
 
   - type: dropdown
     id: os
@@ -60,12 +121,46 @@ body:
         - MacOS
         - Linux
         - WSL on Windows
+        - Windows (Docker Desktop)
+        - Other
+    validations:
+      required: false
+
+  - type: input
+    id: browser
+    attributes:
+      label: Browser (if using web UI)
+      description: |
+        If applicable, which browser and version?
+
+      placeholder: ex. Chrome 131, Firefox 133, Safari 17.2
+
+  - type: textarea
+    id: logs
+    attributes:
+      label: Logs and Error Messages
+      description: |
+        **Paste relevant logs, error messages, or stack traces.** Use code blocks (```) for formatting.
+
+        LLM logs are in `logs/llm/default/`. Include timestamps if errors occurred at a specific time.
+      placeholder: |
+        ```
+        Paste error logs here
+        ```
 
   - type: textarea
     id: additional-context
     attributes:
-      label: Logs, Errors, Screenshots, and Additional Context
-      description: Please provide any additional information you think might help. If you want to share the chat history
-        you can click the thumbs-down (👎) button above the input field and you will get a shareable link
-        (you can also click thumbs up when things are going well of course!). LLM logs will be stored in the
-        `logs/llm/default` folder. Please add any additional context about the problem here.
+      label: Screenshots and Additional Context
+      description: |
+        Add screenshots, videos, runtime environment, or other context that helps explain the issue.
+
+        💡 **Share conversation history:** In the OpenHands chat UI, click the 👎 or 👍 button (above the message input) to generate a shareable link to your conversation.
+
+      placeholder: Drag and drop screenshots here, paste links, or add additional context.
+
+  - type: markdown
+    attributes:
+      value: |
+        ---
+        **Note:** Issues with incomplete information may be closed or deprioritized. Maintainers and community members have limited bandwidth and prioritize well-documented bugs that are easier to reproduce and fix. Thank you for your understanding!

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,2 @@
+# disable blank issue creation
+blank_issues_enabled: false

.github/ISSUE_TEMPLATE/feature_request.md

@@ -1,17 +0,0 @@
----
-name: Feature Request or Enhancement
-about: Suggest an idea for an OpenHands feature or enhancement
-title: ''
-labels: 'enhancement'
-assignees: ''
-
----
-
-**What problem or use case are you trying to solve?**
-
-**Describe the UX or technical implementation you have in mind**
-
-**Additional context**
-
-
-### If you find this feature request or enhancement useful, make sure to add a 👍 to the issue

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -0,0 +1,105 @@
+name: Feature Request or Enhancement
+description: Suggest a new feature or improvement for OpenHands
+title: '[Feature]: '
+labels: ['enhancement']
+body:
+  - type: markdown
+    attributes:
+      value: |
+        ## Thank you for suggesting a feature! 💡
+
+        **Please provide detailed information.** Vague or low-effort requests may be closed. Well-documented feature requests with strong community support are more likely to be added to the roadmap.
+
+  - type: checkboxes
+    attributes:
+      label: Is there an existing feature request for this?
+      description: Please search existing issues and feature requests before creating a new one. If found, react or comment to the duplicate issue instead of making a new one.
+      options:
+      - label: I have searched existing issues and feature requests, and this is not a duplicate.
+        required: true
+
+  - type: textarea
+    id: problem-statement
+    attributes:
+      label: Problem or Use Case
+      description: What problem are you trying to solve? What use case would this feature enable?
+      placeholder: |
+        Example - "As a developer working on large codebases, I need to search across multiple files simultaneously. Currently, I have to search file-by-file which is time-consuming and inefficient."
+    validations:
+      required: true
+
+  - type: textarea
+    id: proposed-solution
+    attributes:
+      label: Proposed Solution
+      description: Describe your ideal solution. What should this feature do? How should it work?
+      placeholder: |
+        Example - "Add a global search feature that allows searching across all files in the workspace. Results should show file name, line number, and context around matches. Include regex support and filtering options."
+    validations:
+      required: true
+
+  - type: textarea
+    id: alternatives
+    attributes:
+      label: Alternatives Considered
+      description: Have you considered any alternative solutions or workarounds? What are their limitations?
+      placeholder: Example - "I tried using grep in the terminal, but it's not integrated with the UI and doesn't provide click-to-navigate functionality."
+
+  - type: dropdown
+    id: priority
+    attributes:
+      label: Priority / Severity
+      description: How important is this feature to your workflow?
+      options:
+        - "Critical - Blocking my work, no workaround available"
+        - "High - Significant impact on productivity"
+        - "Medium - Would improve experience"
+        - "Low - Nice to have"
+      default: 2
+    validations:
+      required: true
+
+  - type: dropdown
+    id: scope
+    attributes:
+      label: Estimated Scope
+      description: To the best of your knowledge, how complex do you think this feature would be to implement?
+      options:
+        - "Small - UI tweak, config option, or minor change"
+        - "Medium - New feature with moderate complexity"
+        - "Large - Significant feature requiring architecture changes"
+        - "Unknown - Not sure about the technical complexity"
+      default: 3
+
+  - type: dropdown
+    id: feature-area
+    attributes:
+      label: Feature Area
+      description: Which part of OpenHands does this feature relate to? If you select "Other", please specify the area in the Additional Context section below.
+      options:
+        - "Agent / AI behavior"
+        - "User Interface / UX"
+        - "CLI / Command-line interface"
+        - "File system / Workspace management"
+        - "Configuration / Settings"
+        - "Integrations (GitHub, GitLab, etc.)"
+        - "Performance / Optimization"
+        - "Documentation"
+        - "Other"
+    validations:
+      required: true
+
+  - type: textarea
+    id: technical-details
+    attributes:
+      label: Technical Implementation Ideas (Optional)
+      description: If you have technical expertise, share implementation ideas, API suggestions, or relevant technical details.
+      placeholder: |
+        Example - "Could use ripgrep library for fast search. Expose results via /api/search endpoint. Frontend can use virtualized list for rendering large result sets."
+
+  - type: textarea
+    id: additional-context
+    attributes:
+      label: Additional Context
+      description: Add any other context, screenshots, mockups, or examples that help illustrate this feature request.
+      placeholder: Drag and drop screenshots, mockups, or links here.

.github/pull_request_template.md

@@ -1,4 +1,4 @@
-<!-- Ideally you should open a PR when it is ready for review. Draft PRs will not be reviewed -->
+<!-- If you are still working on the PR, please mark it as draft. Maintainers will review PRs marked ready for review, which leads to lost time if your PR is actually not ready yet. Keep the PR marked as draft until it is finally ready for review -->
 
 ## Summary of PR
 

.github/workflows/enterprise-preview.yml

@@ -1,29 +0,0 @@
-# Feature branch preview for enterprise code
-name: Enterprise Preview
-
-# Run on PRs labeled
-on:
-  pull_request:
-    types: [labeled]
-
-# Match ghcr-build.yml, but don't interrupt it.
-concurrency:
-  group: ${{ github.workflow }}-${{ (github.head_ref && github.ref) || github.run_id }}
-  cancel-in-progress: false
-
-jobs:
-  # This must happen for the PR Docker workflow when the label is present,
-  # and also if it's added after the fact. Thus, it exists in both places.
-  enterprise-preview:
-    name: Enterprise preview
-    if: github.event.label.name == 'deploy'
-    runs-on: blacksmith-4vcpu-ubuntu-2204
-    steps:
-      # This should match the version in ghcr-build.yml
-      - name: Trigger remote job
-        run: |
-          curl --fail-with-body -sS -X POST \
-            -H "Authorization: Bearer ${{ secrets.ALLHANDS_BOT_GITHUB_PAT }}" \
-            -H "Accept: application/vnd.github+json" \
-            -d "{\"ref\": \"main\", \"inputs\": {\"openhandsPrNumber\": \"${{ github.event.pull_request.number }}\", \"deployEnvironment\": \"feature\", \"enterpriseImageTag\": \"pr-${{ github.event.pull_request.number }}\" }}" \
-            https://api.github.com/repos/OpenHands/deploy/actions/workflows/deploy.yaml/dispatches

.github/workflows/ghcr-build.yml

@@ -9,6 +9,7 @@ on:
   push:
     branches:
       - main
+      - "saas-rel-*"
     tags:
       - "*"
   pull_request:
@@ -39,8 +40,7 @@ jobs:
         run: |
           if [[ "$GITHUB_EVENT_NAME" == "pull_request" ]]; then
             json=$(jq -n -c '[
-                { image: "nikolaik/python-nodejs:python3.12-nodejs22", tag: "nikolaik" },
-                { image: "ubuntu:24.04", tag: "ubuntu" }
+                { image: "nikolaik/python-nodejs:python3.12-nodejs22", tag: "nikolaik" }
               ]')
           else
             json=$(jq -n -c '[
@@ -149,6 +149,9 @@ jobs:
           push: true
           tags: ${{ env.DOCKER_TAGS }}
           platforms: ${{ env.DOCKER_PLATFORM }}
+          # Caching directives to boost performance
+          cache-from: type=registry,ref=ghcr.io/${{ env.REPO_OWNER }}/runtime:buildcache-${{ matrix.base_image.tag }}
+          cache-to: type=registry,ref=ghcr.io/${{ env.REPO_OWNER }}/runtime:buildcache-${{ matrix.base_image.tag }},mode=max
           build-args: ${{ env.DOCKER_BUILD_ARGS }}
           context: containers/runtime
           provenance: false
@@ -237,21 +240,6 @@ jobs:
           # Add build attestations for better security
           sbom: true
 
-  enterprise-preview:
-    name: Enterprise preview
-    if: github.event_name == 'pull_request' && contains(github.event.pull_request.labels.*.name, 'deploy')
-    runs-on: blacksmith-4vcpu-ubuntu-2204
-    needs: [ghcr_build_enterprise]
-    steps:
-      # This should match the version in enterprise-preview.yml
-      - name: Trigger remote job
-        run: |
-          curl --fail-with-body -sS -X POST \
-            -H "Authorization: Bearer ${{ secrets.ALLHANDS_BOT_GITHUB_PAT }}" \
-            -H "Accept: application/vnd.github+json" \
-            -d "{\"ref\": \"main\", \"inputs\": {\"openhandsPrNumber\": \"${{ github.event.pull_request.number }}\", \"deployEnvironment\": \"feature\", \"enterpriseImageTag\": \"pr-${{ github.event.pull_request.number }}\" }}" \
-            https://api.github.com/repos/OpenHands/deploy/actions/workflows/deploy.yaml/dispatches
-
   # "All Runtime Tests Passed" is a required job for PRs to merge
   # We can remove this once the config changes
   runtime_tests_check_success:

.github/workflows/pr-review-by-openhands.yml

@@ -0,0 +1,48 @@
+---
+name: PR Review by OpenHands
+
+on:
+    # TEMPORARY MITIGATION (Clinejection hardening)
+    #
+    # We temporarily avoid `pull_request_target` here. We'll restore it after the PR review
+    # workflow is fully hardened for untrusted execution.
+    pull_request:
+        types: [opened, ready_for_review, labeled, review_requested]
+
+permissions:
+    contents: read
+    pull-requests: write
+    issues: write
+
+jobs:
+    pr-review:
+        # Note: fork PRs will not have access to repository secrets under `pull_request`.
+        # Skip forks to avoid noisy failures until we restore a hardened `pull_request_target` flow.
+        if: |
+            github.event.pull_request.head.repo.full_name == github.repository &&
+            (
+                (github.event.action == 'opened' && github.event.pull_request.draft == false) ||
+                github.event.action == 'ready_for_review' ||
+                (github.event.action == 'labeled' && github.event.label.name == 'review-this') ||
+                (
+                    github.event.action == 'review_requested' &&
+                    (
+                        github.event.requested_reviewer.login == 'openhands-agent' ||
+                        github.event.requested_reviewer.login == 'all-hands-bot'
+                    )
+                )
+            )
+        concurrency:
+            group: pr-review-${{ github.event.pull_request.number }}
+            cancel-in-progress: true
+        runs-on: ubuntu-24.04
+        steps:
+            - name: Run PR Review
+              uses: OpenHands/extensions/plugins/pr-review@main
+              with:
+                  llm-model: litellm_proxy/claude-sonnet-4-5-20250929
+                  llm-base-url: https://llm-proxy.app.all-hands.dev
+                  review-style: roasted
+                  llm-api-key: ${{ secrets.LLM_API_KEY }}
+                  github-token: ${{ secrets.ALLHANDS_BOT_GITHUB_PAT }}
+                  lmnr-api-key: ${{ secrets.LMNR_SKILLS_API_KEY }}

.github/workflows/pr-review-evaluation.yml

@@ -0,0 +1,85 @@
+---
+name: PR Review Evaluation
+
+# This workflow evaluates how well PR review comments were addressed.
+# It runs when a PR is closed to assess review effectiveness.
+#
+# Security note: pull_request_target is safe here because:
+# 1. Only triggers on PR close (not on code changes)
+# 2. Does not checkout PR code - only downloads artifacts from trusted workflow runs
+# 3. Runs evaluation scripts from the extensions repo, not from the PR
+
+on:
+    pull_request_target:
+        types: [closed]
+
+permissions:
+    contents: read
+    pull-requests: read
+
+jobs:
+    evaluate:
+        runs-on: ubuntu-24.04
+        env:
+            PR_NUMBER: ${{ github.event.pull_request.number }}
+            REPO_NAME: ${{ github.repository }}
+            PR_MERGED: ${{ github.event.pull_request.merged }}
+
+        steps:
+            - name: Download review trace artifact
+              id: download-trace
+              uses: dawidd6/action-download-artifact@v6
+              continue-on-error: true
+              with:
+                  workflow: pr-review-by-openhands.yml
+                  name: pr-review-trace-${{ github.event.pull_request.number }}
+                  path: trace-info
+                  search_artifacts: true
+                  if_no_artifact_found: warn
+
+            - name: Check if trace file exists
+              id: check-trace
+              run: |
+                  if [ -f "trace-info/laminar_trace_info.json" ]; then
+                    echo "trace_exists=true" >> $GITHUB_OUTPUT
+                    echo "Found trace file for PR #$PR_NUMBER"
+                  else
+                    echo "trace_exists=false" >> $GITHUB_OUTPUT
+                    echo "No trace file found for PR #$PR_NUMBER - skipping evaluation"
+                  fi
+
+            # Always checkout main branch for security - cannot test script changes in PRs
+            - name: Checkout extensions repository
+              if: steps.check-trace.outputs.trace_exists == 'true'
+              uses: actions/checkout@v5
+              with:
+                  repository: OpenHands/extensions
+                  path: extensions
+
+            - name: Set up Python
+              if: steps.check-trace.outputs.trace_exists == 'true'
+              uses: actions/setup-python@v6
+              with:
+                  python-version: '3.12'
+
+            - name: Install dependencies
+              if: steps.check-trace.outputs.trace_exists == 'true'
+              run: pip install lmnr
+
+            - name: Run evaluation
+              if: steps.check-trace.outputs.trace_exists == 'true'
+              env:
+                  # Script expects LMNR_PROJECT_API_KEY; org secret is named LMNR_SKILLS_API_KEY
+                  LMNR_PROJECT_API_KEY: ${{ secrets.LMNR_SKILLS_API_KEY }}
+                  GITHUB_TOKEN: ${{ secrets.GITHUB_TOKEN }}
+              run: |
+                  python extensions/plugins/pr-review/scripts/evaluate_review.py \
+                      --trace-file trace-info/laminar_trace_info.json
+
+            - name: Upload evaluation logs
+              uses: actions/upload-artifact@v5
+              if: always() && steps.check-trace.outputs.trace_exists == 'true'
+              with:
+                  name: pr-review-evaluation-${{ github.event.pull_request.number }}
+                  path: '*.log'
+                  retention-days: 30

CONTRIBUTING.md

@@ -6,11 +6,12 @@ Thanks for your interest in contributing to OpenHands! We welcome and appreciate
 
 To understand the codebase, please refer to the README in each module:
 - [frontend](./frontend/README.md)
-- [evaluation](./evaluation/README.md)
 - [openhands](./openhands/README.md)
    - [agenthub](./openhands/agenthub/README.md)
    - [server](./openhands/server/README.md)
 
+For benchmarks and evaluation, see the [OpenHands/benchmarks](https://github.com/OpenHands/benchmarks) repository.
+
 ## Setting up Your Development Environment
 
 We have a separate doc [Development.md](https://github.com/OpenHands/OpenHands/blob/main/Development.md) that tells

Development.md

@@ -161,7 +161,7 @@ poetry run pytest ./tests/unit/test_*.py
 To reduce build time (e.g., if no changes were made to the client-runtime component), you can use an existing Docker
 container image by setting the SANDBOX_RUNTIME_CONTAINER_IMAGE environment variable to the desired Docker image.
 
-Example: `export SANDBOX_RUNTIME_CONTAINER_IMAGE=ghcr.io/openhands/runtime:1.1-nikolaik`
+Example: `export SANDBOX_RUNTIME_CONTAINER_IMAGE=ghcr.io/openhands/runtime:1.2-nikolaik`
 
 ## Develop inside Docker container
 
@@ -200,7 +200,7 @@ Here's a guide to the important documentation files in the repository:
 - [/frontend/README.md](./frontend/README.md): Frontend React application setup and development guide
 - [/containers/README.md](./containers/README.md): Information about Docker containers and deployment
 - [/tests/unit/README.md](./tests/unit/README.md): Guide to writing and running unit tests
-- [/evaluation/README.md](./evaluation/README.md): Documentation for the evaluation framework and benchmarks
+- [OpenHands/benchmarks](https://github.com/OpenHands/benchmarks): Documentation for the evaluation framework and benchmarks
 - [/skills/README.md](./skills/README.md): Information about the skills architecture and implementation
 - [/openhands/server/README.md](./openhands/server/README.md): Server implementation details and API documentation
 - [/openhands/runtime/README.md](./openhands/runtime/README.md): Documentation for the runtime environment and execution model

README.md

@@ -54,7 +54,7 @@ The experience will be familiar to anyone who has used Devin or Jules.
 ### OpenHands Cloud
 This is a deployment of OpenHands GUI, running on hosted infrastructure.
 
-You can try it with a free $10 credit by [signing in with your GitHub or GitLab account](https://app.all-hands.dev).
+You can try it for free using the Minimax model by [signing in with your GitHub or GitLab account](https://app.all-hands.dev).
 
 OpenHands Cloud comes with source-available features and integrations:
 - Integrations with Slack, Jira, and Linear

config.template.toml

@@ -440,12 +440,6 @@ type = "noop"
 #temperature = 0.1
 #max_input_tokens = 1024
 
-#################################### Eval ####################################
-# Configuration for the evaluation, please refer to the specific evaluation
-# plugin for the available options
-##############################################################################
-
-
 ########################### Kubernetes #######################################
 # Kubernetes configuration when using the Kubernetes runtime
 ##############################################################################

containers/dev/compose.yml

@@ -12,7 +12,8 @@ services:
       - SANDBOX_API_HOSTNAME=host.docker.internal
       - DOCKER_HOST_ADDR=host.docker.internal
       #
-      - SANDBOX_RUNTIME_CONTAINER_IMAGE=${SANDBOX_RUNTIME_CONTAINER_IMAGE:-ghcr.io/openhands/runtime:1.1-nikolaik}
+      - AGENT_SERVER_IMAGE_REPOSITORY=${AGENT_SERVER_IMAGE_REPOSITORY:-ghcr.io/openhands/runtime}
+      - AGENT_SERVER_IMAGE_TAG=${AGENT_SERVER_IMAGE_TAG:-1.2-nikolaik}
       - SANDBOX_USER_ID=${SANDBOX_USER_ID:-1234}
       - WORKSPACE_MOUNT_PATH=${WORKSPACE_BASE:-$PWD/workspace}
     ports:

docker-compose.yml

@@ -7,7 +7,8 @@ services:
     image: openhands:latest
     container_name: openhands-app-${DATE:-}
     environment:
-      - SANDBOX_RUNTIME_CONTAINER_IMAGE=${SANDBOX_RUNTIME_CONTAINER_IMAGE:-docker.openhands.dev/openhands/runtime:1.1-nikolaik}
+      - AGENT_SERVER_IMAGE_REPOSITORY=${AGENT_SERVER_IMAGE_REPOSITORY:-ghcr.io/openhands/agent-server}
+      - AGENT_SERVER_IMAGE_TAG=${AGENT_SERVER_IMAGE_TAG:-31536c8-python}
       #- SANDBOX_USER_ID=${SANDBOX_USER_ID:-1234} # enable this only if you want a specific non-root sandbox user but you will have to manually adjust permissions of ~/.openhands for this user
       - WORKSPACE_MOUNT_PATH=${WORKSPACE_BASE:-$PWD/workspace}
     ports:

enterprise/Dockerfile

@@ -23,12 +23,23 @@ RUN apt-get update && \
     apt-get clean && \
     rm -rf /var/lib/apt/lists/*
 
-# Install Python packages with security fixes
-RUN /app/.venv/bin/pip install alembic psycopg2-binary cloud-sql-python-connector pg8000 gspread stripe python-keycloak asyncpg sqlalchemy[asyncio] resend tenacity slack-sdk ddtrace "posthog>=6.0.0" "limits==5.2.0" coredis prometheus-client shap scikit-learn pandas numpy google-cloud-recaptcha-enterprise && \
-    # Update packages with known CVE fixes
-    /app/.venv/bin/pip install --upgrade \
-        "mcp>=1.10.0" \
-        "pillow>=11.3.0"
+# Install poetry and export before importing current code.
+RUN /app/.venv/bin/pip install poetry poetry-plugin-export
+
+# Install Python dependencies from poetry.lock for reproducible builds
+# Copy lock files first for better Docker layer caching
+COPY --chown=openhands:openhands enterprise/pyproject.toml enterprise/poetry.lock /tmp/enterprise/
+RUN cd /tmp/enterprise && \
+    # Export only main dependencies with hashes for supply chain security
+    /app/.venv/bin/poetry export --only main -o requirements.txt && \
+    # Remove the local path dependency (openhands-ai is already in base image)
+    sed -i '/^-e /d; /openhands-ai/d' requirements.txt && \
+    # Install pinned dependencies from lock file
+    /app/.venv/bin/pip install -r requirements.txt && \
+    # Cleanup - return to /app before removing /tmp/enterprise
+    cd /app && \
+    rm -rf /tmp/enterprise && \
+    /app/.venv/bin/pip uninstall -y poetry poetry-plugin-export
 
 WORKDIR /app
 COPY --chown=openhands:openhands --chmod=770 enterprise .

enterprise/Makefile

@@ -2,7 +2,7 @@ BACKEND_HOST ?= "127.0.0.1"
 BACKEND_PORT = 3000
 BACKEND_HOST_PORT = "$(BACKEND_HOST):$(BACKEND_PORT)"
 FRONTEND_PORT = 3001
-OPENHANDS_PATH ?= "../../OpenHands"
+OPENHANDS_PATH ?= ".."
 OPENHANDS := $(OPENHANDS_PATH)
 OPENHANDS_FRONTEND_PATH = $(OPENHANDS)/frontend/build
 

enterprise/doc/design-doc/plugin-launch-flow.md

@@ -0,0 +1,131 @@
+# Plugin Launch Flow
+
+This document describes how plugins are launched in OpenHands Saas / Enterprise, from the plugin directory through to agent execution.
+
+## Architecture Overview
+
+```
+Plugin Directory ──▶ Frontend /launch ──▶ App Server ──▶ Agent Server ──▶ SDK
+    (external)           (modal)           (API)        (in sandbox)    (plugin loading)
+```
+
+| Component | Responsibility |
+|-----------|---------------|
+| **Plugin Directory** | Index plugins, present to user, construct launch URLs |
+| **Frontend** | Display confirmation modal, collect parameters, call API |
+| **App Server** | Validate request, pass plugin specs to agent server |
+| **Agent Server** | Run inside sandbox, delegate plugin loading to SDK |
+| **SDK** | Fetch plugins, load contents, merge skills/hooks/MCP into agent |
+
+## User Experience
+
+### Plugin Directory
+
+The plugin directory presents users with a catalog of available plugins. For each plugin, users see:
+- Plugin name and description (from `plugin.json`)
+- Author and version information
+- A "Launch" button
+
+When a user clicks "Launch", the plugin directory:
+1. Reads the plugin's `entry_command` to know which slash command to invoke
+2. Determines what parameters the plugin accepts (if any)
+3. Redirects to OpenHands with this information encoded in the URL
+
+### Parameter Collection
+
+If a plugin requires user input (API keys, configuration values, etc.), the frontend displays a form modal before starting the conversation. Parameters are passed in the launch URL and rendered as form fields based on their type:
+
+- **String values** → Text input
+- **Number values** → Number input
+- **Boolean values** → Checkbox
+
+Only primitive types are supported. Complex types (arrays, objects) are not currently supported for parameter input.
+
+The user fills in required values, then clicks "Start Conversation" to proceed.
+
+## Launch Flow
+
+1. **Plugin Directory** (external) constructs a launch URL to the OpenHands app server when user clicks "Launch":
+   ```
+   /launch?plugins=BASE64_JSON&message=/city-weather:now%20Tokyo
+   ```
+
+   The `plugins` parameter includes any parameter definitions with default values:
+   ```json
+   [{
+     "source": "github:owner/repo",
+     "repo_path": "plugins/my-plugin",
+     "parameters": {"api_key": "", "timeout": 30, "debug": false}
+   }]
+   ```
+
+2. **OpenHands Frontend** (`/launch` route, [PR #12699](https://github.com/OpenHands/OpenHands/pull/12699)) displays modal with parameter form, collects user input
+
+3. **OpenHands App Server** ([PR #12338](https://github.com/OpenHands/OpenHands/pull/12338)) receives the API call:
+   ```
+   POST /api/v1/app-conversations
+   {
+     "plugins": [{"source": "github:owner/repo", "repo_path": "plugins/city-weather"}],
+     "initial_message": {"content": [{"type": "text", "text": "/city-weather:now Tokyo"}]}
+   }
+   ```
+
+   Call stack:
+   - `AppConversationRouter` receives request with `PluginSpec` list
+   - `LiveStatusAppConversationService._finalize_conversation_request()` converts `PluginSpec` → `PluginSource`
+   - Creates `StartConversationRequest(plugins=sdk_plugins, ...)` and sends to agent server
+
+4. **Agent Server** (inside sandbox, [SDK PR #1651](https://github.com/OpenHands/software-agent-sdk/pull/1651)) stores specs, defers loading:
+
+   Call stack:
+   - `ConversationService.start_conversation()` receives `StartConversationRequest`
+   - Creates `StoredConversation` with plugin specs
+   - Creates `LocalConversation(plugins=request.plugins, ...)`
+   - Plugin loading deferred until first `run()` or `send_message()`
+
+5. **SDK** fetches and loads plugins on first use:
+
+   Call stack:
+   - `LocalConversation._ensure_plugins_loaded()` triggered by first message
+   - For each plugin spec:
+     - `Plugin.fetch(source, ref, repo_path)` → clones/caches git repo
+     - `Plugin.load(path)` → parses `plugin.json`, loads commands/skills/hooks
+     - `plugin.add_skills_to(context)` → merges skills into agent
+     - `plugin.add_mcp_config_to(config)` → merges MCP servers
+
+6. **Agent** receives message, `/city-weather:now` triggers the skill
+
+## Key Design Decisions
+
+### Plugin Loading in Sandbox
+
+Plugins load **inside the sandbox** because:
+- Plugin hooks and scripts need isolated execution
+- MCP servers run inside the sandbox
+- Skills may reference sandbox filesystem
+
+### Entry Command Handling
+
+The `entry_command` field in `plugin.json` allows plugin authors to declare a default command:
+
+```json
+{
+  "name": "city-weather",
+  "entry_command": "now"
+}
+```
+
+This flows through the system:
+1. Plugin author declares `entry_command` in plugin.json
+2. Plugin directory reads it when indexing
+3. Plugin directory includes `/city-weather:now` in the launch URL's `message` parameter
+4. Message passes through to agent as `initial_message`
+
+The SDK exposes this field but does not auto-invoke it—callers control the initial message.
+
+## Related
+
+- [OpenHands PR #12338](https://github.com/OpenHands/OpenHands/pull/12338) - App server plugin support
+- [OpenHands PR #12699](https://github.com/OpenHands/OpenHands/pull/12699) - Frontend `/launch` route
+- [SDK PR #1651](https://github.com/OpenHands/software-agent-sdk/pull/1651) - Agent server plugin loading
+- [SDK PR #1647](https://github.com/OpenHands/software-agent-sdk/pull/1647) - Plugin.fetch() for remote plugin fetching

enterprise/downgrade_migrated_users.py

@@ -0,0 +1,207 @@
+#!/usr/bin/env python
+"""
+This script can be removed once orgs is established - probably after Feb 15 2026
+
+Downgrade script for migrated users.
+
+This script identifies users who have been migrated (already_migrated=True)
+and reverts them back to the pre-migration state.
+
+Usage:
+    # Dry run - just list the users that would be downgraded
+    python downgrade_migrated_users.py --dry-run
+
+    # Downgrade a specific user by their keycloak_user_id
+    python downgrade_migrated_users.py --user-id <user_id>
+
+    # Downgrade all migrated users (with confirmation)
+    python downgrade_migrated_users.py --all
+
+    # Downgrade all migrated users without confirmation (dangerous!)
+    python downgrade_migrated_users.py --all --no-confirm
+"""
+
+import argparse
+import asyncio
+import sys
+
+# Add the enterprise directory to the path
+sys.path.insert(0, '/workspace/project/OpenHands/enterprise')
+
+from server.logger import logger
+from sqlalchemy import select, text
+from storage.database import session_maker
+from storage.user_settings import UserSettings
+from storage.user_store import UserStore
+
+
+def get_migrated_users() -> list[str]:
+    """Get list of keycloak_user_ids for users who have been migrated.
+
+    This includes:
+    1. Users with already_migrated=True in user_settings (migrated users)
+    2. Users in the 'user' table who don't have a user_settings entry (new sign-ups)
+    """
+    with session_maker() as session:
+        # Get users from user_settings with already_migrated=True
+        migrated_result = session.execute(
+            select(UserSettings.keycloak_user_id).where(
+                UserSettings.already_migrated.is_(True)
+            )
+        )
+        migrated_users = {row[0] for row in migrated_result.fetchall() if row[0]}
+
+        # Get users from the 'user' table (new sign-ups won't have user_settings)
+        # These are users who signed up after the migration was deployed
+        new_signup_result = session.execute(
+            text("""
+                SELECT CAST(u.id AS VARCHAR)
+                FROM "user" u
+                WHERE NOT EXISTS (
+                    SELECT 1 FROM user_settings us
+                    WHERE us.keycloak_user_id = CAST(u.id AS VARCHAR)
+                )
+            """)
+        )
+        new_signups = {row[0] for row in new_signup_result.fetchall() if row[0]}
+
+        # Combine both sets
+        all_users = migrated_users | new_signups
+        return list(all_users)
+
+
+async def downgrade_user(user_id: str) -> bool:
+    """Downgrade a single user.
+
+    Args:
+        user_id: The keycloak_user_id to downgrade
+
+    Returns:
+        True if successful, False otherwise
+    """
+    try:
+        result = await UserStore.downgrade_user(user_id)
+        if result:
+            print(f'✓ Successfully downgraded user: {user_id}')
+            return True
+        else:
+            print(f'✗ Failed to downgrade user: {user_id}')
+            return False
+    except Exception as e:
+        print(f'✗ Error downgrading user {user_id}: {e}')
+        logger.exception(
+            'downgrade_script:error',
+            extra={'user_id': user_id, 'error': str(e)},
+        )
+        return False
+
+
+async def main():
+    parser = argparse.ArgumentParser(
+        description='Downgrade migrated users back to pre-migration state'
+    )
+    parser.add_argument(
+        '--dry-run',
+        action='store_true',
+        help='Just list users that would be downgraded, without making changes',
+    )
+    parser.add_argument(
+        '--user-id',
+        type=str,
+        help='Downgrade a specific user by keycloak_user_id',
+    )
+    parser.add_argument(
+        '--all',
+        action='store_true',
+        help='Downgrade all migrated users',
+    )
+    parser.add_argument(
+        '--no-confirm',
+        action='store_true',
+        help='Skip confirmation prompt (use with caution!)',
+    )
+
+    args = parser.parse_args()
+
+    # Get list of migrated users
+    migrated_users = get_migrated_users()
+    print(f'\nFound {len(migrated_users)} migrated user(s).')
+
+    if args.dry_run:
+        print('\n--- DRY RUN MODE ---')
+        print('The following users would be downgraded:')
+        for user_id in migrated_users:
+            print(f'  - {user_id}')
+        print('\nNo changes were made.')
+        return
+
+    if args.user_id:
+        # Downgrade a specific user
+        if args.user_id not in migrated_users:
+            print(f'\nUser {args.user_id} is not in the migrated users list.')
+            print('Either the user was not migrated, or the user_id is incorrect.')
+            return
+
+        print(f'\nDowngrading user: {args.user_id}')
+        if not args.no_confirm:
+            confirm = input('Are you sure? (yes/no): ')
+            if confirm.lower() != 'yes':
+                print('Cancelled.')
+                return
+
+        success = await downgrade_user(args.user_id)
+        if success:
+            print('\nDowngrade completed successfully.')
+        else:
+            print('\nDowngrade failed. Check logs for details.')
+            sys.exit(1)
+
+    elif args.all:
+        # Downgrade all migrated users
+        if not migrated_users:
+            print('\nNo migrated users to downgrade.')
+            return
+
+        print(f'\n⚠️  About to downgrade {len(migrated_users)} user(s).')
+        if not args.no_confirm:
+            print('\nThis will:')
+            print('  - Revert LiteLLM team/user budget settings')
+            print('  - Delete organization entries')
+            print('  - Delete user entries in the new schema')
+            print('  - Reset the already_migrated flag')
+            print('\nUsers to downgrade:')
+            for user_id in migrated_users[:10]:  # Show first 10
+                print(f'  - {user_id}')
+            if len(migrated_users) > 10:
+                print(f'  ... and {len(migrated_users) - 10} more')
+
+            confirm = input('\nType "yes" to proceed: ')
+            if confirm.lower() != 'yes':
+                print('Cancelled.')
+                return
+
+        print('\nStarting downgrade...\n')
+        success_count = 0
+        fail_count = 0
+
+        for user_id in migrated_users:
+            success = await downgrade_user(user_id)
+            if success:
+                success_count += 1
+            else:
+                fail_count += 1
+
+        print('\n--- Summary ---')
+        print(f'Successful: {success_count}')
+        print(f'Failed: {fail_count}')
+
+        if fail_count > 0:
+            sys.exit(1)
+
+    else:
+        parser.print_help()
+        print('\nPlease specify --dry-run, --user-id, or --all')
+
+
+if __name__ == '__main__':
+    asyncio.run(main())

enterprise/experiments/experiment_manager.py

@@ -28,9 +28,11 @@ class SaaSExperimentManager(ExperimentManager):
             return agent
 
         if EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT:
-            agent = agent.model_copy(
-                update={'system_prompt_filename': 'system_prompt_long_horizon.j2'}
-            )
+            # Skip experiment for planning agents which require their specialized prompt
+            if agent.system_prompt_filename != 'system_prompt_planning.j2':
+                agent = agent.model_copy(
+                    update={'system_prompt_filename': 'system_prompt_long_horizon.j2'}
+                )
 
         return agent
 

enterprise/integrations/github/github_manager.py

@@ -26,12 +26,14 @@ from integrations.utils import (
 from integrations.v1_utils import get_saas_user_auth
 from jinja2 import Environment, FileSystemLoader
 from pydantic import SecretStr
+from server.auth.auth_error import ExpiredError
 from server.auth.constants import GITHUB_APP_CLIENT_ID, GITHUB_APP_PRIVATE_KEY
 from server.auth.token_manager import TokenManager
 from server.utils.conversation_callback_utils import register_callback_processor
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.integrations.provider import ProviderToken, ProviderType
+from openhands.integrations.service_types import AuthenticationError
 from openhands.server.types import (
     LLMAuthenticationError,
     MissingSettingsError,
@@ -143,11 +145,7 @@ class GithubManager(Manager):
         ).get('body', ''):
             return False
 
-        if GithubFactory.is_eligible_for_conversation_starter(
-            message
-        ) and self._user_has_write_access_to_repo(installation_id, repo_name, username):
-            await GithubFactory.trigger_conversation_starter(message)
-
+        # Check event types before making expensive API calls (e.g., _user_has_write_access_to_repo)
         if not (
             GithubFactory.is_labeled_issue(message)
             or GithubFactory.is_issue_comment(message)
@@ -157,8 +155,17 @@ class GithubManager(Manager):
             return False
 
         logger.info(f'[GitHub] Checking permissions for {username} in {repo_name}')
+        user_has_write_access = self._user_has_write_access_to_repo(
+            installation_id, repo_name, username
+        )
 
-        return self._user_has_write_access_to_repo(installation_id, repo_name, username)
+        if (
+            GithubFactory.is_eligible_for_conversation_starter(message)
+            and user_has_write_access
+        ):
+            await GithubFactory.trigger_conversation_starter(message)
+
+        return user_has_write_access
 
     async def receive_message(self, message: Message):
         self._confirm_incoming_source_type(message)
@@ -347,7 +354,7 @@ class GithubManager(Manager):
 
                 msg_info = f'@{user_info.username} please set a valid LLM API key in [OpenHands Cloud]({HOST_URL}) before starting a job.'
 
-            except SessionExpiredError as e:
+            except (AuthenticationError, ExpiredError, SessionExpiredError) as e:
                 logger.warning(
                     f'[GitHub] Session expired for user {user_info.username}: {str(e)}'
                 )

enterprise/integrations/github/github_service.py

@@ -1,6 +1,6 @@
 import asyncio
 
-from integrations.utils import store_repositories_in_db
+from integrations.store_repo_utils import store_repositories_in_db
 from pydantic import SecretStr
 from server.auth.token_manager import TokenManager
 

enterprise/integrations/github/github_view.py

@@ -25,9 +25,9 @@ from server.auth.constants import GITHUB_APP_CLIENT_ID, GITHUB_APP_PRIVATE_KEY
 from server.auth.token_manager import TokenManager
 from server.config import get_config
 from storage.database import session_maker
+from storage.org_store import OrgStore
 from storage.proactive_conversation_store import ProactiveConversationStore
 from storage.saas_secrets_store import SaasSecretsStore
-from storage.saas_settings_store import SaasSettingsStore
 
 from openhands.agent_server.models import SendMessageRequest
 from openhands.app_server.app_conversation.app_conversation_models import (
@@ -78,19 +78,17 @@ async def get_user_proactive_conversation_setting(user_id: str | None) -> bool:
     if not user_id:
         return False
 
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
-
-    settings = await call_sync_from_async(
-        settings_store.get_user_settings_by_keycloak_id, user_id
-    )
-
-    if not settings or settings.enable_proactive_conversation_starters is None:
+    # Check global setting first - if disabled globally, return False
+    if not ENABLE_PROACTIVE_CONVERSATION_STARTERS:
         return False
 
-    return settings.enable_proactive_conversation_starters
+    def _get_setting():
+        org = OrgStore.get_current_org_from_keycloak_user_id(user_id)
+        if not org:
+            return False
+        return bool(org.enable_proactive_conversation_starters)
+
+    return await call_sync_from_async(_get_setting)
 
 
 # =================================================
@@ -151,6 +149,7 @@ class GithubIssue(ResolverViewInterface):
             issue_body=self.description,
             previous_comments=self.previous_comments,
         )
+
         return user_instructions, conversation_instructions
 
     async def _get_user_secrets(self):
@@ -189,6 +188,7 @@ class GithubIssue(ResolverViewInterface):
             conversation_trigger=ConversationTrigger.RESOLVER,
             git_provider=ProviderType.GITHUB,
         )
+
         self.conversation_id = conversation_metadata.conversation_id
         return conversation_metadata
 
@@ -327,7 +327,6 @@ class GithubIssueComment(GithubIssue):
         conversation_instructions_template = jinja_env.get_template(
             'issue_conversation_instructions.j2'
         )
-
         conversation_instructions = conversation_instructions_template.render(
             issue_number=self.issue_number,
             issue_title=self.title,
@@ -397,7 +396,6 @@ class GithubInlinePRComment(GithubPRComment):
         conversation_instructions_template = jinja_env.get_template(
             'pr_update_conversation_instructions.j2'
         )
-
         conversation_instructions = conversation_instructions_template.render(
             pr_number=self.issue_number,
             pr_title=self.title,

enterprise/integrations/gitlab/gitlab_service.py

@@ -1,7 +1,7 @@
 import asyncio
 
+from integrations.store_repo_utils import store_repositories_in_db
 from integrations.types import GitLabResourceType
-from integrations.utils import store_repositories_in_db
 from pydantic import SecretStr
 from server.auth.token_manager import TokenManager
 from storage.gitlab_webhook import GitlabWebhook, WebhookStatus

enterprise/integrations/gitlab/webhook_installation.py

@@ -167,17 +167,15 @@ async def install_webhook_on_resource(
         scopes=SCOPES,
     )
 
-    logger.info(
-        'Creating new webhook',
-        extra={
-            'webhook_id': webhook_id,
-            'status': status,
-            'resource_id': resource_id,
-            'resource_type': resource_type,
-        },
-    )
+    log_extra = {
+        'webhook_id': webhook_id,
+        'status': status,
+        'resource_id': resource_id,
+        'resource_type': resource_type,
+    }
 
     if status == WebhookStatus.RATE_LIMITED:
+        logger.warning('Rate limited while creating webhook', extra=log_extra)
         raise BreakLoopException()
 
     if webhook_id:
@@ -191,9 +189,8 @@ async def install_webhook_on_resource(
                 'webhook_uuid': webhook_uuid,  # required to identify which webhook installation is sending payload
             },
         )
-
-        logger.info(
-            f'Installed webhook for {webhook.user_id} on {resource_type}:{resource_id}'
-        )
+        logger.info('Created new webhook', extra=log_extra)
+    else:
+        logger.error('Failed to create webhook', extra=log_extra)
 
     return webhook_id, status

enterprise/integrations/jira/jira_manager.py

@@ -1,22 +1,37 @@
-import hashlib
-import hmac
-from typing import Dict, Optional, Tuple
-from urllib.parse import urlparse
+"""Jira integration manager.
+
+This module orchestrates the processing of Jira webhook events:
+1. Parse webhook payload (via JiraPayloadParser)
+2. Validate workspace
+3. Authenticate user
+4. Create view with repository selection (via JiraFactory)
+5. Start conversation job
+
+The manager delegates payload parsing to JiraPayloadParser and view creation
+to JiraFactory, keeping the orchestration logic clean and traceable.
+"""
 
 import httpx
-from fastapi import Request
-from integrations.jira.jira_types import JiraViewInterface
-from integrations.jira.jira_view import (
-    JiraExistingConversationView,
-    JiraFactory,
-    JiraNewConversationView,
+from integrations.jira.jira_payload import (
+    JiraPayloadError,
+    JiraPayloadParser,
+    JiraPayloadSkipped,
+    JiraPayloadSuccess,
+    JiraWebhookPayload,
 )
+from integrations.jira.jira_types import (
+    JiraViewInterface,
+    RepositoryNotFoundError,
+    StartingConvoException,
+)
+from integrations.jira.jira_view import JiraFactory, JiraNewConversationView
 from integrations.manager import Manager
-from integrations.models import JobContext, Message
+from integrations.models import Message
 from integrations.utils import (
+    HOST,
     HOST_URL,
     OPENHANDS_RESOLVER_TEMPLATES_DIR,
-    filter_potential_repos_by_user_msg,
+    get_oh_labels,
     get_session_expired_message,
 )
 from jinja2 import Environment, FileSystemLoader
@@ -28,9 +43,6 @@ from storage.jira_user import JiraUser
 from storage.jira_workspace import JiraWorkspace
 
 from openhands.core.logger import openhands_logger as logger
-from openhands.integrations.provider import ProviderHandler
-from openhands.integrations.service_types import Repository
-from openhands.server.shared import server_config
 from openhands.server.types import (
     LLMAuthenticationError,
     MissingSettingsError,
@@ -41,303 +53,211 @@ from openhands.utils.http_session import httpx_verify_option
 
 JIRA_CLOUD_API_URL = 'https://api.atlassian.com/ex/jira'
 
+# Get OH labels for this environment
+OH_LABEL, INLINE_OH_LABEL = get_oh_labels(HOST)
+
 
 class JiraManager(Manager):
+    """Manager for processing Jira webhook events.
+
+    This class orchestrates the flow from webhook receipt to conversation creation,
+    delegating parsing to JiraPayloadParser and view creation to JiraFactory.
+    """
+
     def __init__(self, token_manager: TokenManager):
         self.token_manager = token_manager
         self.integration_store = JiraIntegrationStore.get_instance()
         self.jinja_env = Environment(
             loader=FileSystemLoader(OPENHANDS_RESOLVER_TEMPLATES_DIR + 'jira')
         )
+        self.payload_parser = JiraPayloadParser(
+            oh_label=OH_LABEL,
+            inline_oh_label=INLINE_OH_LABEL,
+        )
 
-    async def authenticate_user(
-        self, jira_user_id: str, workspace_id: int
+    async def receive_message(self, message: Message):
+        """Process incoming Jira webhook message.
+
+        Flow:
+        1. Parse webhook payload
+        2. Validate workspace exists and is active
+        3. Authenticate user
+        4. Create view (includes fetching issue details and selecting repository)
+        5. Start job
+
+        Each step has clear logging for traceability.
+        """
+        raw_payload = message.message.get('payload', {})
+
+        # Step 1: Parse webhook payload
+        logger.info(
+            '[Jira] Received webhook',
+            extra={'raw_payload': raw_payload},
+        )
+
+        parse_result = self.payload_parser.parse(raw_payload)
+
+        if isinstance(parse_result, JiraPayloadSkipped):
+            logger.info(
+                '[Jira] Webhook skipped', extra={'reason': parse_result.skip_reason}
+            )
+            return
+
+        if isinstance(parse_result, JiraPayloadError):
+            logger.warning(
+                '[Jira] Webhook parse failed', extra={'error': parse_result.error}
+            )
+            return
+
+        payload = parse_result.payload
+        logger.info(
+            '[Jira] Processing webhook',
+            extra={
+                'event_type': payload.event_type.value,
+                'issue_key': payload.issue_key,
+                'user_email': payload.user_email,
+            },
+        )
+
+        # Step 2: Validate workspace
+        workspace = await self._get_active_workspace(payload)
+        if not workspace:
+            return
+
+        # Step 3: Authenticate user
+        jira_user, saas_user_auth = await self._authenticate_user(payload, workspace)
+        if not jira_user or not saas_user_auth:
+            return
+
+        # Step 4: Create view (includes issue details fetch and repo selection)
+        decrypted_api_key = self.token_manager.decrypt_text(workspace.svc_acc_api_key)
+
+        try:
+            view = await JiraFactory.create_view(
+                payload=payload,
+                workspace=workspace,
+                user=jira_user,
+                user_auth=saas_user_auth,
+                decrypted_api_key=decrypted_api_key,
+            )
+        except RepositoryNotFoundError as e:
+            logger.warning(
+                '[Jira] Repository not found',
+                extra={'issue_key': payload.issue_key, 'error': str(e)},
+            )
+            await self._send_error_from_payload(payload, workspace, str(e))
+            return
+        except StartingConvoException as e:
+            logger.warning(
+                '[Jira] View creation failed',
+                extra={'issue_key': payload.issue_key, 'error': str(e)},
+            )
+            await self._send_error_from_payload(payload, workspace, str(e))
+            return
+        except Exception as e:
+            logger.error(
+                '[Jira] Unexpected error creating view',
+                extra={'issue_key': payload.issue_key, 'error': str(e)},
+                exc_info=True,
+            )
+            await self._send_error_from_payload(
+                payload,
+                workspace,
+                'Failed to initialize conversation. Please try again.',
+            )
+            return
+
+        # Step 5: Start job
+        await self.start_job(view)
+
+    async def _get_active_workspace(
+        self, payload: JiraWebhookPayload
+    ) -> JiraWorkspace | None:
+        """Validate and return the workspace for the webhook.
+
+        Returns None if:
+        - Workspace not found
+        - Workspace is inactive
+        - Request is from service account (to prevent recursion)
+        """
+        workspace = await self.integration_store.get_workspace_by_name(
+            payload.workspace_name
+        )
+
+        if not workspace:
+            logger.warning(
+                '[Jira] Workspace not found',
+                extra={'workspace_name': payload.workspace_name},
+            )
+            # Can't send error without workspace credentials
+            return None
+
+        # Prevent recursive triggers from service account
+        if payload.user_email == workspace.svc_acc_email:
+            logger.debug(
+                '[Jira] Ignoring service account trigger',
+                extra={'workspace_name': payload.workspace_name},
+            )
+            return None
+
+        if workspace.status != 'active':
+            logger.warning(
+                '[Jira] Workspace inactive',
+                extra={'workspace_id': workspace.id, 'status': workspace.status},
+            )
+            await self._send_error_from_payload(
+                payload, workspace, 'Jira integration is not active for your workspace.'
+            )
+            return None
+
+        return workspace
+
+    async def _authenticate_user(
+        self, payload: JiraWebhookPayload, workspace: JiraWorkspace
     ) -> tuple[JiraUser | None, UserAuth | None]:
-        """Authenticate Jira user and get their OpenHands user auth."""
-
-        # Find active Jira user by Keycloak user ID and workspace ID
+        """Authenticate the Jira user and get OpenHands auth."""
         jira_user = await self.integration_store.get_active_user(
-            jira_user_id, workspace_id
+            payload.account_id, workspace.id
         )
 
         if not jira_user:
             logger.warning(
-                f'[Jira] No active Jira user found for {jira_user_id} in workspace {workspace_id}'
+                '[Jira] User not found or inactive',
+                extra={
+                    'account_id': payload.account_id,
+                    'user_email': payload.user_email,
+                    'workspace_id': workspace.id,
+                },
+            )
+            await self._send_error_from_payload(
+                payload,
+                workspace,
+                f'User {payload.user_email} is not authenticated or active in the Jira integration.',
             )
             return None, None
 
         saas_user_auth = await get_user_auth_from_keycloak_id(
             jira_user.keycloak_user_id
         )
+
+        if not saas_user_auth:
+            logger.warning(
+                '[Jira] Failed to get OpenHands auth',
+                extra={
+                    'keycloak_user_id': jira_user.keycloak_user_id,
+                    'user_email': payload.user_email,
+                },
+            )
+            await self._send_error_from_payload(
+                payload,
+                workspace,
+                f'User {payload.user_email} is not authenticated with OpenHands.',
+            )
+            return None, None
+
         return jira_user, saas_user_auth
 
-    async def _get_repositories(self, user_auth: UserAuth) -> list[Repository]:
-        """Get repositories that the user has access to."""
-        provider_tokens = await user_auth.get_provider_tokens()
-        if provider_tokens is None:
-            return []
-        access_token = await user_auth.get_access_token()
-        user_id = await user_auth.get_user_id()
-        client = ProviderHandler(
-            provider_tokens=provider_tokens,
-            external_auth_token=access_token,
-            external_auth_id=user_id,
-        )
-        repos: list[Repository] = await client.get_repositories(
-            'pushed', server_config.app_mode, None, None, None, None
-        )
-        return repos
-
-    async def validate_request(
-        self, request: Request
-    ) -> Tuple[bool, Optional[str], Optional[Dict]]:
-        """Verify Jira webhook signature."""
-        signature_header = request.headers.get('x-hub-signature')
-        signature = signature_header.split('=')[1] if signature_header else None
-        body = await request.body()
-        payload = await request.json()
-        workspace_name = ''
-
-        if payload.get('webhookEvent') == 'comment_created':
-            selfUrl = payload.get('comment', {}).get('author', {}).get('self')
-        elif payload.get('webhookEvent') == 'jira:issue_updated':
-            selfUrl = payload.get('user', {}).get('self')
-        else:
-            workspace_name = ''
-
-        parsedUrl = urlparse(selfUrl)
-        if parsedUrl.hostname:
-            workspace_name = parsedUrl.hostname
-
-        if not workspace_name:
-            logger.warning('[Jira] No workspace name found in webhook payload')
-            return False, None, None
-
-        if not signature:
-            logger.warning('[Jira] No signature found in webhook headers')
-            return False, None, None
-
-        workspace = await self.integration_store.get_workspace_by_name(workspace_name)
-
-        if not workspace:
-            logger.warning('[Jira] Could not identify workspace for webhook')
-            return False, None, None
-
-        if workspace.status != 'active':
-            logger.warning(f'[Jira] Workspace {workspace.id} is not active')
-            return False, None, None
-
-        webhook_secret = self.token_manager.decrypt_text(workspace.webhook_secret)
-        digest = hmac.new(webhook_secret.encode(), body, hashlib.sha256).hexdigest()
-
-        if hmac.compare_digest(signature, digest):
-            logger.info('[Jira] Webhook signature verified successfully')
-            return True, signature, payload
-
-        return False, None, None
-
-    def parse_webhook(self, payload: Dict) -> JobContext | None:
-        event_type = payload.get('webhookEvent')
-
-        if event_type == 'comment_created':
-            comment_data = payload.get('comment', {})
-            comment = comment_data.get('body', '')
-
-            if '@openhands' not in comment:
-                return None
-
-            issue_data = payload.get('issue', {})
-            issue_id = issue_data.get('id')
-            issue_key = issue_data.get('key')
-            base_api_url = issue_data.get('self', '').split('/rest/')[0]
-
-            user_data = comment_data.get('author', {})
-            user_email = user_data.get('emailAddress')
-            display_name = user_data.get('displayName')
-            account_id = user_data.get('accountId')
-        elif event_type == 'jira:issue_updated':
-            changelog = payload.get('changelog', {})
-            items = changelog.get('items', [])
-            labels = [
-                item.get('toString', '')
-                for item in items
-                if item.get('field') == 'labels' and 'toString' in item
-            ]
-
-            if 'openhands' not in labels:
-                return None
-
-            issue_data = payload.get('issue', {})
-            issue_id = issue_data.get('id')
-            issue_key = issue_data.get('key')
-            base_api_url = issue_data.get('self', '').split('/rest/')[0]
-
-            user_data = payload.get('user', {})
-            user_email = user_data.get('emailAddress')
-            display_name = user_data.get('displayName')
-            account_id = user_data.get('accountId')
-            comment = ''
-        else:
-            return None
-
-        workspace_name = ''
-
-        parsedUrl = urlparse(base_api_url)
-        if parsedUrl.hostname:
-            workspace_name = parsedUrl.hostname
-
-        if not all(
-            [
-                issue_id,
-                issue_key,
-                user_email,
-                display_name,
-                account_id,
-                workspace_name,
-                base_api_url,
-            ]
-        ):
-            return None
-
-        return JobContext(
-            issue_id=issue_id,
-            issue_key=issue_key,
-            user_msg=comment,
-            user_email=user_email,
-            display_name=display_name,
-            platform_user_id=account_id,
-            workspace_name=workspace_name,
-            base_api_url=base_api_url,
-        )
-
-    async def receive_message(self, message: Message):
-        """Process incoming Jira webhook message."""
-
-        payload = message.message.get('payload', {})
-        job_context = self.parse_webhook(payload)
-
-        if not job_context:
-            logger.info('[Jira] Webhook does not match trigger conditions')
-            return
-
-        # Get workspace by user email domain
-        workspace = await self.integration_store.get_workspace_by_name(
-            job_context.workspace_name
-        )
-        if not workspace:
-            logger.warning(
-                f'[Jira] No workspace found for email domain: {job_context.user_email}'
-            )
-            await self._send_error_comment(
-                job_context,
-                'Your workspace is not configured with Jira integration.',
-                None,
-            )
-            return
-
-        # Prevent any recursive triggers from the service account
-        if job_context.user_email == workspace.svc_acc_email:
-            return
-
-        if workspace.status != 'active':
-            logger.warning(f'[Jira] Workspace {workspace.id} is not active')
-            await self._send_error_comment(
-                job_context,
-                'Jira integration is not active for your workspace.',
-                workspace,
-            )
-            return
-
-        # Authenticate user
-        jira_user, saas_user_auth = await self.authenticate_user(
-            job_context.platform_user_id, workspace.id
-        )
-        if not jira_user or not saas_user_auth:
-            logger.warning(
-                f'[Jira] User authentication failed for {job_context.user_email}'
-            )
-            await self._send_error_comment(
-                job_context,
-                f'User {job_context.user_email} is not authenticated or active in the Jira integration.',
-                workspace,
-            )
-            return
-
-        # Get issue details
-        try:
-            api_key = self.token_manager.decrypt_text(workspace.svc_acc_api_key)
-            issue_title, issue_description = await self.get_issue_details(
-                job_context, workspace.jira_cloud_id, workspace.svc_acc_email, api_key
-            )
-            job_context.issue_title = issue_title
-            job_context.issue_description = issue_description
-        except Exception as e:
-            logger.error(f'[Jira] Failed to get issue context: {str(e)}')
-            await self._send_error_comment(
-                job_context,
-                'Failed to retrieve issue details. Please check the issue key and try again.',
-                workspace,
-            )
-            return
-
-        try:
-            # Create Jira view
-            jira_view = await JiraFactory.create_jira_view_from_payload(
-                job_context,
-                saas_user_auth,
-                jira_user,
-                workspace,
-            )
-        except Exception as e:
-            logger.error(f'[Jira] Failed to create jira view: {str(e)}', exc_info=True)
-            await self._send_error_comment(
-                job_context,
-                'Failed to initialize conversation. Please try again.',
-                workspace,
-            )
-            return
-
-        if not await self.is_job_requested(message, jira_view):
-            return
-
-        await self.start_job(jira_view)
-
-    async def is_job_requested(
-        self, message: Message, jira_view: JiraViewInterface
-    ) -> bool:
-        """
-        Check if a job is requested and handle repository selection.
-        """
-
-        if isinstance(jira_view, JiraExistingConversationView):
-            return True
-
-        try:
-            # Get user repositories
-            user_repos: list[Repository] = await self._get_repositories(
-                jira_view.saas_user_auth
-            )
-
-            target_str = f'{jira_view.job_context.issue_description}\n{jira_view.job_context.user_msg}'
-
-            # Try to infer repository from issue description
-            match, repos = filter_potential_repos_by_user_msg(target_str, user_repos)
-
-            if match:
-                # Found exact repository match
-                jira_view.selected_repo = repos[0].full_name
-                logger.info(f'[Jira] Inferred repository: {repos[0].full_name}')
-                return True
-            else:
-                # No clear match - send repository selection comment
-                await self._send_repo_selection_comment(jira_view)
-                return False
-
-        except Exception as e:
-            logger.error(f'[Jira] Error in is_job_requested: {str(e)}')
-            return False
-
-    async def start_job(self, jira_view: JiraViewInterface):
+    async def start_job(self, view: JiraViewInterface):
         """Start a Jira job/conversation."""
         # Import here to prevent circular import
         from server.conversation_callback_processor.jira_callback_processor import (
@@ -345,101 +265,79 @@ class JiraManager(Manager):
         )
 
         try:
-            user_info: JiraUser = jira_view.jira_user
             logger.info(
-                f'[Jira] Starting job for user {user_info.keycloak_user_id} '
-                f'issue {jira_view.job_context.issue_key}',
+                '[Jira] Starting job',
+                extra={
+                    'issue_key': view.payload.issue_key,
+                    'user_id': view.jira_user.keycloak_user_id,
+                    'selected_repo': view.selected_repo,
+                },
             )
 
             # Create conversation
-            conversation_id = await jira_view.create_or_update_conversation(
-                self.jinja_env
-            )
+            conversation_id = await view.create_or_update_conversation(self.jinja_env)
 
             logger.info(
-                f'[Jira] Created/Updated conversation {conversation_id} for issue {jira_view.job_context.issue_key}'
+                '[Jira] Conversation created',
+                extra={
+                    'conversation_id': conversation_id,
+                    'issue_key': view.payload.issue_key,
+                },
             )
 
             # Register callback processor for updates
-            if isinstance(jira_view, JiraNewConversationView):
+            if isinstance(view, JiraNewConversationView):
                 processor = JiraCallbackProcessor(
-                    issue_key=jira_view.job_context.issue_key,
-                    workspace_name=jira_view.jira_workspace.name,
+                    issue_key=view.payload.issue_key,
+                    workspace_name=view.jira_workspace.name,
                 )
-
-                # Register the callback processor
                 register_callback_processor(conversation_id, processor)
-
                 logger.info(
-                    f'[Jira] Created callback processor for conversation {conversation_id}'
+                    '[Jira] Callback processor registered',
+                    extra={'conversation_id': conversation_id},
                 )
 
-            # Send initial response
-            msg_info = jira_view.get_response_msg()
+            # Send success response
+            msg_info = view.get_response_msg()
 
         except MissingSettingsError as e:
-            logger.warning(f'[Jira] Missing settings error: {str(e)}')
+            logger.warning(
+                '[Jira] Missing settings error',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+            )
             msg_info = f'Please re-login into [OpenHands Cloud]({HOST_URL}) before starting a job.'
 
         except LLMAuthenticationError as e:
-            logger.warning(f'[Jira] LLM authentication error: {str(e)}')
+            logger.warning(
+                '[Jira] LLM authentication error',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+            )
             msg_info = f'Please set a valid LLM API key in [OpenHands Cloud]({HOST_URL}) before starting a job.'
 
         except SessionExpiredError as e:
-            logger.warning(f'[Jira] Session expired: {str(e)}')
+            logger.warning(
+                '[Jira] Session expired',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+            )
             msg_info = get_session_expired_message()
 
+        except StartingConvoException as e:
+            logger.warning(
+                '[Jira] Conversation start failed',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+            )
+            msg_info = str(e)
+
         except Exception as e:
             logger.error(
-                f'[Jira] Unexpected error starting job: {str(e)}', exc_info=True
+                '[Jira] Unexpected error starting job',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+                exc_info=True,
             )
             msg_info = 'Sorry, there was an unexpected error starting the job. Please try again.'
 
         # Send response comment
-        try:
-            api_key = self.token_manager.decrypt_text(
-                jira_view.jira_workspace.svc_acc_api_key
-            )
-            await self.send_message(
-                self.create_outgoing_message(msg=msg_info),
-                issue_key=jira_view.job_context.issue_key,
-                jira_cloud_id=jira_view.jira_workspace.jira_cloud_id,
-                svc_acc_email=jira_view.jira_workspace.svc_acc_email,
-                svc_acc_api_key=api_key,
-            )
-        except Exception as e:
-            logger.error(f'[Jira] Failed to send response message: {str(e)}')
-
-    async def get_issue_details(
-        self,
-        job_context: JobContext,
-        jira_cloud_id: str,
-        svc_acc_email: str,
-        svc_acc_api_key: str,
-    ) -> Tuple[str, str]:
-        url = f'{JIRA_CLOUD_API_URL}/{jira_cloud_id}/rest/api/2/issue/{job_context.issue_key}'
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
-            response = await client.get(url, auth=(svc_acc_email, svc_acc_api_key))
-            response.raise_for_status()
-            issue_payload = response.json()
-
-        if not issue_payload:
-            raise ValueError(f'Issue with key {job_context.issue_key} not found.')
-
-        title = issue_payload.get('fields', {}).get('summary', '')
-        description = issue_payload.get('fields', {}).get('description', '')
-
-        if not title:
-            raise ValueError(
-                f'Issue with key {job_context.issue_key} does not have a title.'
-            )
-
-        if not description:
-            raise ValueError(
-                f'Issue with key {job_context.issue_key} does not have a description.'
-            )
-
-        return title, description
+        await self._send_comment(view, msg_info)
 
     async def send_message(
         self,
@@ -449,6 +347,7 @@ class JiraManager(Manager):
         svc_acc_email: str,
         svc_acc_api_key: str,
     ):
+        """Send a comment to a Jira issue."""
         url = (
             f'{JIRA_CLOUD_API_URL}/{jira_cloud_id}/rest/api/2/issue/{issue_key}/comment'
         )
@@ -460,54 +359,53 @@ class JiraManager(Manager):
             response.raise_for_status()
             return response.json()
 
-    async def _send_error_comment(
-        self,
-        job_context: JobContext,
-        error_msg: str,
-        workspace: JiraWorkspace | None,
-    ):
-        """Send error comment to Jira issue."""
-        if not workspace:
-            logger.error('[Jira] Cannot send error comment - no workspace available')
-            return
+    async def _send_comment(self, view: JiraViewInterface, msg: str):
+        """Send a comment using credentials from the view."""
+        try:
+            api_key = self.token_manager.decrypt_text(
+                view.jira_workspace.svc_acc_api_key
+            )
+            await self.send_message(
+                self.create_outgoing_message(msg=msg),
+                issue_key=view.payload.issue_key,
+                jira_cloud_id=view.jira_workspace.jira_cloud_id,
+                svc_acc_email=view.jira_workspace.svc_acc_email,
+                svc_acc_api_key=api_key,
+            )
+        except Exception as e:
+            logger.error(
+                '[Jira] Failed to send comment',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+            )
 
+    async def _send_error_from_payload(
+        self,
+        payload: JiraWebhookPayload,
+        workspace: JiraWorkspace,
+        error_msg: str,
+    ):
+        """Send error comment before view is created (using payload directly)."""
         try:
             api_key = self.token_manager.decrypt_text(workspace.svc_acc_api_key)
             await self.send_message(
                 self.create_outgoing_message(msg=error_msg),
-                issue_key=job_context.issue_key,
+                issue_key=payload.issue_key,
                 jira_cloud_id=workspace.jira_cloud_id,
                 svc_acc_email=workspace.svc_acc_email,
                 svc_acc_api_key=api_key,
             )
-        except Exception as e:
-            logger.error(f'[Jira] Failed to send error comment: {str(e)}')
-
-    async def _send_repo_selection_comment(self, jira_view: JiraViewInterface):
-        """Send a comment with repository options for the user to choose."""
-        try:
-            comment_msg = (
-                'I need to know which repository to work with. '
-                'Please add it to your issue description or send a followup comment.'
-            )
-
-            api_key = self.token_manager.decrypt_text(
-                jira_view.jira_workspace.svc_acc_api_key
-            )
-
-            await self.send_message(
-                self.create_outgoing_message(msg=comment_msg),
-                issue_key=jira_view.job_context.issue_key,
-                jira_cloud_id=jira_view.jira_workspace.jira_cloud_id,
-                svc_acc_email=jira_view.jira_workspace.svc_acc_email,
-                svc_acc_api_key=api_key,
-            )
-
-            logger.info(
-                f'[Jira] Sent repository selection comment for issue {jira_view.job_context.issue_key}'
-            )
-
         except Exception as e:
             logger.error(
-                f'[Jira] Failed to send repository selection comment: {str(e)}'
+                '[Jira] Failed to send error comment',
+                extra={'issue_key': payload.issue_key, 'error': str(e)},
             )
+
+    def get_workspace_name_from_payload(self, payload: dict) -> str | None:
+        """Extract workspace name from Jira webhook payload.
+
+        This method is used by the route for signature verification.
+        """
+        parse_result = self.payload_parser.parse(payload)
+        if isinstance(parse_result, JiraPayloadSuccess):
+            return parse_result.payload.workspace_name
+        return None

enterprise/integrations/jira/jira_payload.py

@@ -0,0 +1,267 @@
+"""Centralized payload parsing for Jira webhooks.
+
+This module provides a single source of truth for parsing and validating
+Jira webhook payloads, replacing scattered parsing logic throughout the codebase.
+"""
+
+from dataclasses import dataclass
+from enum import Enum
+from urllib.parse import urlparse
+
+from openhands.core.logger import openhands_logger as logger
+
+
+class JiraEventType(Enum):
+    """Types of Jira events we handle."""
+
+    LABELED_TICKET = 'labeled_ticket'
+    COMMENT_MENTION = 'comment_mention'
+
+
+@dataclass(frozen=True)
+class JiraWebhookPayload:
+    """Normalized, validated representation of a Jira webhook payload.
+
+    This immutable dataclass replaces JobContext and provides a single
+    source of truth for all webhook data. All parsing happens in
+    JiraPayloadParser, ensuring consistent validation.
+    """
+
+    event_type: JiraEventType
+    raw_event: str  # Original webhookEvent value
+
+    # Issue data
+    issue_id: str
+    issue_key: str
+
+    # User data
+    user_email: str
+    display_name: str
+    account_id: str
+
+    # Workspace data (derived from issue self URL)
+    workspace_name: str
+    base_api_url: str
+
+    # Event-specific data
+    comment_body: str = ''  # For comment events
+
+    @property
+    def user_msg(self) -> str:
+        """Alias for comment_body for backward compatibility."""
+        return self.comment_body
+
+
+class JiraPayloadParseError(Exception):
+    """Raised when payload parsing fails."""
+
+    def __init__(self, reason: str, event_type: str | None = None):
+        self.reason = reason
+        self.event_type = event_type
+        super().__init__(reason)
+
+
+@dataclass(frozen=True)
+class JiraPayloadSuccess:
+    """Result when parsing succeeds."""
+
+    payload: JiraWebhookPayload
+
+
+@dataclass(frozen=True)
+class JiraPayloadSkipped:
+    """Result when event is intentionally skipped."""
+
+    skip_reason: str
+
+
+@dataclass(frozen=True)
+class JiraPayloadError:
+    """Result when parsing fails due to invalid data."""
+
+    error: str
+
+
+JiraPayloadParseResult = JiraPayloadSuccess | JiraPayloadSkipped | JiraPayloadError
+
+
+class JiraPayloadParser:
+    """Centralized parser for Jira webhook payloads.
+
+    This class provides a single entry point for parsing webhooks,
+    determining event types, and extracting all necessary fields.
+    Replaces scattered parsing in JiraFactory and JiraManager.
+    """
+
+    def __init__(self, oh_label: str, inline_oh_label: str):
+        """Initialize parser with OpenHands label configuration.
+
+        Args:
+            oh_label: Label that triggers OpenHands (e.g., 'openhands')
+            inline_oh_label: Mention that triggers OpenHands (e.g., '@openhands')
+        """
+        self.oh_label = oh_label
+        self.inline_oh_label = inline_oh_label
+
+    def parse(self, raw_payload: dict) -> JiraPayloadParseResult:
+        """Parse a raw webhook payload into a normalized JiraWebhookPayload.
+
+        Args:
+            raw_payload: The raw webhook payload dict from Jira
+
+        Returns:
+            One of:
+            - JiraPayloadSuccess: Valid, actionable event with payload
+            - JiraPayloadSkipped: Event we intentionally don't process
+            - JiraPayloadError: Malformed payload we expected to process
+        """
+        webhook_event = raw_payload.get('webhookEvent', '')
+
+        logger.debug(
+            '[Jira] Parsing webhook payload', extra={'webhook_event': webhook_event}
+        )
+
+        if webhook_event == 'jira:issue_updated':
+            return self._parse_label_event(raw_payload, webhook_event)
+        elif webhook_event == 'comment_created':
+            return self._parse_comment_event(raw_payload, webhook_event)
+        else:
+            return JiraPayloadSkipped(f'Unhandled webhook event type: {webhook_event}')
+
+    def _parse_label_event(
+        self, payload: dict, webhook_event: str
+    ) -> JiraPayloadParseResult:
+        """Parse an issue_updated event for label changes."""
+        changelog = payload.get('changelog', {})
+        items = changelog.get('items', [])
+
+        # Extract labels that were added
+        labels = [
+            item.get('toString', '')
+            for item in items
+            if item.get('field') == 'labels' and 'toString' in item
+        ]
+
+        if self.oh_label not in labels:
+            return JiraPayloadSkipped(
+                f"Label event does not contain '{self.oh_label}' label"
+            )
+
+        # For label events, user data comes from 'user' field
+        user_data = payload.get('user', {})
+        return self._extract_and_validate(
+            payload=payload,
+            user_data=user_data,
+            event_type=JiraEventType.LABELED_TICKET,
+            webhook_event=webhook_event,
+            comment_body='',
+        )
+
+    def _parse_comment_event(
+        self, payload: dict, webhook_event: str
+    ) -> JiraPayloadParseResult:
+        """Parse a comment_created event."""
+        comment_data = payload.get('comment', {})
+        comment_body = comment_data.get('body', '')
+
+        if not self._has_mention(comment_body):
+            return JiraPayloadSkipped(
+                f"Comment does not mention '{self.inline_oh_label}'"
+            )
+
+        # For comment events, user data comes from 'comment.author'
+        user_data = comment_data.get('author', {})
+        return self._extract_and_validate(
+            payload=payload,
+            user_data=user_data,
+            event_type=JiraEventType.COMMENT_MENTION,
+            webhook_event=webhook_event,
+            comment_body=comment_body,
+        )
+
+    def _has_mention(self, text: str) -> bool:
+        """Check if text contains an exact mention of OpenHands."""
+        from integrations.utils import has_exact_mention
+
+        return has_exact_mention(text, self.inline_oh_label)
+
+    def _extract_and_validate(
+        self,
+        payload: dict,
+        user_data: dict,
+        event_type: JiraEventType,
+        webhook_event: str,
+        comment_body: str,
+    ) -> JiraPayloadParseResult:
+        """Extract common fields and validate required data is present."""
+        issue_data = payload.get('issue', {})
+
+        # Extract all fields with empty string defaults (makes them str type)
+        issue_id = issue_data.get('id', '')
+        issue_key = issue_data.get('key', '')
+        user_email = user_data.get('emailAddress', '')
+        display_name = user_data.get('displayName', '')
+        account_id = user_data.get('accountId', '')
+        base_api_url, workspace_name = self._extract_workspace_from_url(
+            issue_data.get('self', '')
+        )
+
+        # Validate required fields
+        missing: list[str] = []
+        if not issue_id:
+            missing.append('issue.id')
+        if not issue_key:
+            missing.append('issue.key')
+        if not user_email:
+            missing.append('user.emailAddress')
+        if not display_name:
+            missing.append('user.displayName')
+        if not account_id:
+            missing.append('user.accountId')
+        if not workspace_name:
+            missing.append('workspace_name (derived from issue.self)')
+        if not base_api_url:
+            missing.append('base_api_url (derived from issue.self)')
+
+        if missing:
+            return JiraPayloadError(f"Missing required fields: {', '.join(missing)}")
+
+        return JiraPayloadSuccess(
+            JiraWebhookPayload(
+                event_type=event_type,
+                raw_event=webhook_event,
+                issue_id=issue_id,
+                issue_key=issue_key,
+                user_email=user_email,
+                display_name=display_name,
+                account_id=account_id,
+                workspace_name=workspace_name,
+                base_api_url=base_api_url,
+                comment_body=comment_body,
+            )
+        )
+
+    def _extract_workspace_from_url(self, self_url: str) -> tuple[str, str]:
+        """Extract base API URL and workspace name from issue self URL.
+
+        Args:
+            self_url: The 'self' URL from the issue data
+
+        Returns:
+            Tuple of (base_api_url, workspace_name)
+        """
+        if not self_url:
+            return '', ''
+
+        # Extract base URL (everything before /rest/)
+        if '/rest/' in self_url:
+            base_api_url = self_url.split('/rest/')[0]
+        else:
+            parsed = urlparse(self_url)
+            base_api_url = f'{parsed.scheme}://{parsed.netloc}'
+
+        # Extract workspace name (hostname)
+        parsed = urlparse(base_api_url)
+        workspace_name = parsed.hostname or ''
+
+        return base_api_url, workspace_name

enterprise/integrations/jira/jira_types.py

@@ -1,26 +1,42 @@
-from abc import ABC, abstractmethod
+"""Type definitions and interfaces for Jira integration."""
+
+from abc import ABC, abstractmethod
+from typing import TYPE_CHECKING
 
-from integrations.models import JobContext
 from jinja2 import Environment
 from storage.jira_user import JiraUser
 from storage.jira_workspace import JiraWorkspace
 
 from openhands.server.user_auth.user_auth import UserAuth
 
+if TYPE_CHECKING:
+    from integrations.jira.jira_payload import JiraWebhookPayload
+
 
 class JiraViewInterface(ABC):
-    """Interface for Jira views that handle different types of Jira interactions."""
+    """Interface for Jira views that handle different types of Jira interactions.
 
-    job_context: JobContext
+    Views hold the webhook payload directly rather than duplicating fields,
+    and fetch issue details lazily when needed.
+    """
+
+    # Core data - view holds these references
+    payload: 'JiraWebhookPayload'
     saas_user_auth: UserAuth
     jira_user: JiraUser
     jira_workspace: JiraWorkspace
+
+    # Mutable state set during processing
     selected_repo: str | None
     conversation_id: str
 
     @abstractmethod
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
-        """Get initial instructions for the conversation."""
+    async def get_issue_details(self) -> tuple[str, str]:
+        """Fetch and cache issue title and description from Jira API.
+
+        Returns:
+            Tuple of (issue_title, issue_description)
+        """
         pass
 
     @abstractmethod
@@ -35,6 +51,21 @@ class JiraViewInterface(ABC):
 
 
 class StartingConvoException(Exception):
-    """Exception raised when starting a conversation fails."""
+    """Exception raised when starting a conversation fails.
+
+    This provides user-friendly error messages that can be sent back to Jira.
+    """
+
+    pass
+
+
+class RepositoryNotFoundError(Exception):
+    """Raised when a repository cannot be determined from the issue.
+
+    This is a separate error domain from StartingConvoException - it represents
+    a precondition failure (no repo configured/found) rather than a conversation
+    creation failure. The manager catches this and converts it to a user-friendly
+    message.
+    """
 
     pass

enterprise/integrations/jira/jira_view.py

@@ -1,8 +1,21 @@
-from dataclasses import dataclass
+"""Jira view implementations and factory.
 
-from integrations.jira.jira_types import JiraViewInterface, StartingConvoException
-from integrations.models import JobContext
-from integrations.utils import CONVERSATION_URL, get_final_agent_observation
+Views are responsible for:
+- Holding the webhook payload and auth context
+- Lazy-loading issue details from Jira API when needed
+- Creating conversations with the selected repository
+"""
+
+from dataclasses import dataclass, field
+
+import httpx
+from integrations.jira.jira_payload import JiraWebhookPayload
+from integrations.jira.jira_types import (
+    JiraViewInterface,
+    RepositoryNotFoundError,
+    StartingConvoException,
+)
+from integrations.utils import CONVERSATION_URL, infer_repo_from_message
 from jinja2 import Environment
 from storage.jira_conversation import JiraConversation
 from storage.jira_integration_store import JiraIntegrationStore
@@ -10,55 +23,147 @@ from storage.jira_user import JiraUser
 from storage.jira_workspace import JiraWorkspace
 
 from openhands.core.logger import openhands_logger as logger
-from openhands.core.schema.agent import AgentState
-from openhands.events.action import MessageAction
-from openhands.events.serialization.event import event_to_dict
-from openhands.server.services.conversation_service import (
-    create_new_conversation,
-    setup_init_conversation_settings,
-)
-from openhands.server.shared import ConversationStoreImpl, config, conversation_manager
+from openhands.integrations.provider import ProviderHandler
+from openhands.server.services.conversation_service import create_new_conversation
 from openhands.server.user_auth.user_auth import UserAuth
 from openhands.storage.data_models.conversation_metadata import ConversationTrigger
+from openhands.utils.http_session import httpx_verify_option
+
+JIRA_CLOUD_API_URL = 'https://api.atlassian.com/ex/jira'
 
 integration_store = JiraIntegrationStore.get_instance()
 
 
 @dataclass
 class JiraNewConversationView(JiraViewInterface):
-    job_context: JobContext
+    """View for creating a new Jira conversation.
+
+    This view holds the webhook payload directly and lazily fetches
+    issue details when needed for rendering templates.
+    """
+
+    payload: JiraWebhookPayload
     saas_user_auth: UserAuth
     jira_user: JiraUser
     jira_workspace: JiraWorkspace
-    selected_repo: str | None
-    conversation_id: str
+    selected_repo: str | None = None
+    conversation_id: str = ''
 
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
-        """Instructions passed when conversation is first initialized"""
+    # Lazy-loaded issue details (cached after first fetch)
+    _issue_title: str | None = field(default=None, repr=False)
+    _issue_description: str | None = field(default=None, repr=False)
+
+    # Decrypted API key (set by factory)
+    _decrypted_api_key: str = field(default='', repr=False)
+
+    async def get_issue_details(self) -> tuple[str, str]:
+        """Fetch issue details from Jira API (cached after first call).
+
+        Returns:
+            Tuple of (issue_title, issue_description)
+
+        Raises:
+            StartingConvoException: If issue details cannot be fetched
+        """
+        if self._issue_title is not None and self._issue_description is not None:
+            return self._issue_title, self._issue_description
+
+        try:
+            url = f'{JIRA_CLOUD_API_URL}/{self.jira_workspace.jira_cloud_id}/rest/api/2/issue/{self.payload.issue_key}'
+            async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
+                response = await client.get(
+                    url,
+                    auth=(
+                        self.jira_workspace.svc_acc_email,
+                        self._decrypted_api_key,
+                    ),
+                )
+                response.raise_for_status()
+                issue_payload = response.json()
+
+            if not issue_payload:
+                raise StartingConvoException(
+                    f'Issue {self.payload.issue_key} not found.'
+                )
+
+            self._issue_title = issue_payload.get('fields', {}).get('summary', '')
+            self._issue_description = (
+                issue_payload.get('fields', {}).get('description', '') or ''
+            )
+
+            if not self._issue_title:
+                raise StartingConvoException(
+                    f'Issue {self.payload.issue_key} does not have a title.'
+                )
+
+            logger.info(
+                '[Jira] Fetched issue details',
+                extra={
+                    'issue_key': self.payload.issue_key,
+                    'has_description': bool(self._issue_description),
+                },
+            )
+
+            return self._issue_title, self._issue_description
+
+        except httpx.HTTPStatusError as e:
+            logger.error(
+                '[Jira] Failed to fetch issue details',
+                extra={
+                    'issue_key': self.payload.issue_key,
+                    'status': e.response.status_code,
+                },
+            )
+            raise StartingConvoException(
+                f'Failed to fetch issue details: HTTP {e.response.status_code}'
+            )
+        except Exception as e:
+            if isinstance(e, StartingConvoException):
+                raise
+            logger.error(
+                '[Jira] Failed to fetch issue details',
+                extra={'issue_key': self.payload.issue_key, 'error': str(e)},
+            )
+            raise StartingConvoException(f'Failed to fetch issue details: {str(e)}')
+
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+        """Get instructions for the conversation.
+
+        This fetches issue details if not already cached.
+
+        Returns:
+            Tuple of (system_instructions, user_message)
+        """
+        issue_title, issue_description = await self.get_issue_details()
 
         instructions_template = jinja_env.get_template('jira_instructions.j2')
         instructions = instructions_template.render()
 
         user_msg_template = jinja_env.get_template('jira_new_conversation.j2')
-
         user_msg = user_msg_template.render(
-            issue_key=self.job_context.issue_key,
-            issue_title=self.job_context.issue_title,
-            issue_description=self.job_context.issue_description,
-            user_message=self.job_context.user_msg or '',
+            issue_key=self.payload.issue_key,
+            issue_title=issue_title,
+            issue_description=issue_description,
+            user_message=self.payload.user_msg,
         )
 
         return instructions, user_msg
 
     async def create_or_update_conversation(self, jinja_env: Environment) -> str:
-        """Create a new Jira conversation"""
+        """Create a new Jira conversation.
 
+        Returns:
+            The conversation ID
+
+        Raises:
+            StartingConvoException: If conversation creation fails
+        """
         if not self.selected_repo:
             raise StartingConvoException('No repository selected for this conversation')
 
         provider_tokens = await self.saas_user_auth.get_provider_tokens()
         user_secrets = await self.saas_user_auth.get_secrets()
-        instructions, user_msg = self._get_instructions(jinja_env)
+        instructions, user_msg = await self._get_instructions(jinja_env)
 
         try:
             agent_loop_info = await create_new_conversation(
@@ -76,149 +181,259 @@ class JiraNewConversationView(JiraViewInterface):
 
             self.conversation_id = agent_loop_info.conversation_id
 
-            logger.info(f'[Jira] Created conversation {self.conversation_id}')
+            logger.info(
+                '[Jira] Created conversation',
+                extra={
+                    'conversation_id': self.conversation_id,
+                    'issue_key': self.payload.issue_key,
+                    'selected_repo': self.selected_repo,
+                },
+            )
 
             # Store Jira conversation mapping
             jira_conversation = JiraConversation(
                 conversation_id=self.conversation_id,
-                issue_id=self.job_context.issue_id,
-                issue_key=self.job_context.issue_key,
+                issue_id=self.payload.issue_id,
+                issue_key=self.payload.issue_key,
                 jira_user_id=self.jira_user.id,
             )
 
             await integration_store.create_conversation(jira_conversation)
 
             return self.conversation_id
+
         except Exception as e:
+            if isinstance(e, StartingConvoException):
+                raise
             logger.error(
-                f'[Jira] Failed to create conversation: {str(e)}', exc_info=True
+                '[Jira] Failed to create conversation',
+                extra={'issue_key': self.payload.issue_key, 'error': str(e)},
+                exc_info=True,
             )
             raise StartingConvoException(f'Failed to create conversation: {str(e)}')
 
     def get_response_msg(self) -> str:
-        """Get the response message to send back to Jira"""
+        """Get the response message to send back to Jira."""
         conversation_link = CONVERSATION_URL.format(self.conversation_id)
-        return f"I'm on it! {self.job_context.display_name} can [track my progress here|{conversation_link}]."
-
-
-@dataclass
-class JiraExistingConversationView(JiraViewInterface):
-    job_context: JobContext
-    saas_user_auth: UserAuth
-    jira_user: JiraUser
-    jira_workspace: JiraWorkspace
-    selected_repo: str | None
-    conversation_id: str
-
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
-        """Instructions passed when conversation is first initialized"""
-
-        user_msg_template = jinja_env.get_template('jira_existing_conversation.j2')
-        user_msg = user_msg_template.render(
-            issue_key=self.job_context.issue_key,
-            user_message=self.job_context.user_msg or '',
-            issue_title=self.job_context.issue_title,
-            issue_description=self.job_context.issue_description,
-        )
-
-        return '', user_msg
-
-    async def create_or_update_conversation(self, jinja_env: Environment) -> str:
-        """Update an existing Jira conversation"""
-
-        user_id = self.jira_user.keycloak_user_id
-
-        try:
-            conversation_store = await ConversationStoreImpl.get_instance(
-                config, user_id
-            )
-
-            try:
-                await conversation_store.get_metadata(self.conversation_id)
-            except FileNotFoundError:
-                raise StartingConvoException('Conversation no longer exists.')
-
-            provider_tokens = await self.saas_user_auth.get_provider_tokens()
-            # Should we raise here if there are no providers?
-            providers_set = list(provider_tokens.keys()) if provider_tokens else []
-
-            conversation_init_data = await setup_init_conversation_settings(
-                user_id, self.conversation_id, providers_set
-            )
-
-            # Either join ongoing conversation, or restart the conversation
-            agent_loop_info = await conversation_manager.maybe_start_agent_loop(
-                self.conversation_id, conversation_init_data, user_id
-            )
-
-            final_agent_observation = get_final_agent_observation(
-                agent_loop_info.event_store
-            )
-            agent_state = (
-                None
-                if len(final_agent_observation) == 0
-                else final_agent_observation[0].agent_state
-            )
-
-            if not agent_state or agent_state == AgentState.LOADING:
-                raise StartingConvoException('Conversation is still starting')
-
-            _, user_msg = self._get_instructions(jinja_env)
-            user_message_event = MessageAction(content=user_msg)
-            await conversation_manager.send_event_to_conversation(
-                self.conversation_id, event_to_dict(user_message_event)
-            )
-
-            return self.conversation_id
-        except Exception as e:
-            logger.error(
-                f'[Jira] Failed to create conversation: {str(e)}', exc_info=True
-            )
-            raise StartingConvoException(f'Failed to create conversation: {str(e)}')
-
-    def get_response_msg(self) -> str:
-        """Get the response message to send back to Jira"""
-        conversation_link = CONVERSATION_URL.format(self.conversation_id)
-        return f"I'm on it! {self.job_context.display_name} can [continue tracking my progress here|{conversation_link}]."
+        return f"I'm on it! {self.payload.display_name} can [track my progress here|{conversation_link}]."
 
 
 class JiraFactory:
-    """Factory for creating Jira views based on message content"""
+    """Factory for creating Jira views.
+
+    The factory is responsible for:
+    - Creating the appropriate view type
+    - Inferring and selecting the repository
+    - Validating all required data is available
+
+    Repository selection happens here so that view creation either
+    succeeds with a valid repo or fails with a clear error.
+    """
 
     @staticmethod
-    async def create_jira_view_from_payload(
-        job_context: JobContext,
-        saas_user_auth: UserAuth,
-        jira_user: JiraUser,
-        jira_workspace: JiraWorkspace,
+    async def _create_provider_handler(user_auth: UserAuth) -> ProviderHandler | None:
+        """Create a ProviderHandler for the user."""
+        provider_tokens = await user_auth.get_provider_tokens()
+        if provider_tokens is None:
+            return None
+
+        access_token = await user_auth.get_access_token()
+        user_id = await user_auth.get_user_id()
+
+        return ProviderHandler(
+            provider_tokens=provider_tokens,
+            external_auth_token=access_token,
+            external_auth_id=user_id,
+        )
+
+    @staticmethod
+    def _extract_potential_repos(
+        issue_key: str,
+        issue_title: str,
+        issue_description: str,
+        user_msg: str,
+    ) -> list[str]:
+        """Extract potential repository names from issue content.
+
+        Raises:
+            RepositoryNotFoundError: If no potential repos found in text.
+        """
+        search_text = f'{issue_title}\n{issue_description}\n{user_msg}'
+        potential_repos = infer_repo_from_message(search_text)
+
+        if not potential_repos:
+            raise RepositoryNotFoundError(
+                'Could not determine which repository to use. '
+                'Please mention the repository (e.g., owner/repo) in the issue description or comment.'
+            )
+
+        logger.info(
+            '[Jira] Found potential repositories in issue content',
+            extra={'issue_key': issue_key, 'potential_repos': potential_repos},
+        )
+        return potential_repos
+
+    @staticmethod
+    async def _verify_repos(
+        issue_key: str,
+        potential_repos: list[str],
+        provider_handler: ProviderHandler,
+    ) -> list[str]:
+        """Verify which repos the user has access to."""
+        verified_repos: list[str] = []
+
+        for repo_name in potential_repos:
+            try:
+                repository = await provider_handler.verify_repo_provider(repo_name)
+                verified_repos.append(repository.full_name)
+                logger.debug(
+                    '[Jira] Repository verification succeeded',
+                    extra={'issue_key': issue_key, 'repository': repository.full_name},
+                )
+            except Exception as e:
+                logger.debug(
+                    '[Jira] Repository verification failed',
+                    extra={
+                        'issue_key': issue_key,
+                        'repo_name': repo_name,
+                        'error': str(e),
+                    },
+                )
+
+        return verified_repos
+
+    @staticmethod
+    def _select_single_repo(
+        issue_key: str,
+        potential_repos: list[str],
+        verified_repos: list[str],
+    ) -> str:
+        """Select exactly one repo from verified repos.
+
+        Raises:
+            RepositoryNotFoundError: If zero or multiple repos verified.
+        """
+        if len(verified_repos) == 0:
+            raise RepositoryNotFoundError(
+                f'Could not access any of the mentioned repositories: {", ".join(potential_repos)}. '
+                'Please ensure you have access to the repository and it exists.'
+            )
+
+        if len(verified_repos) > 1:
+            raise RepositoryNotFoundError(
+                f'Multiple repositories found: {", ".join(verified_repos)}. '
+                'Please specify exactly one repository in the issue description or comment.'
+            )
+
+        logger.info(
+            '[Jira] Verified repository access',
+            extra={'issue_key': issue_key, 'repository': verified_repos[0]},
+        )
+        return verified_repos[0]
+
+    @staticmethod
+    async def _infer_repository(
+        payload: JiraWebhookPayload,
+        user_auth: UserAuth,
+        issue_title: str,
+        issue_description: str,
+    ) -> str:
+        """Infer and verify the repository from issue content.
+
+        Raises:
+            RepositoryNotFoundError: If no valid repository can be determined.
+        """
+        provider_handler = await JiraFactory._create_provider_handler(user_auth)
+        if not provider_handler:
+            raise RepositoryNotFoundError(
+                'No Git provider connected. Please connect a Git provider in OpenHands settings.'
+            )
+
+        potential_repos = JiraFactory._extract_potential_repos(
+            payload.issue_key, issue_title, issue_description, payload.user_msg
+        )
+
+        verified_repos = await JiraFactory._verify_repos(
+            payload.issue_key, potential_repos, provider_handler
+        )
+
+        return JiraFactory._select_single_repo(
+            payload.issue_key, potential_repos, verified_repos
+        )
+
+    @staticmethod
+    async def create_view(
+        payload: JiraWebhookPayload,
+        workspace: JiraWorkspace,
+        user: JiraUser,
+        user_auth: UserAuth,
+        decrypted_api_key: str,
     ) -> JiraViewInterface:
-        """Create appropriate Jira view based on the message and user state"""
+        """Create a Jira view with repository already selected.
 
-        if not jira_user or not saas_user_auth or not jira_workspace:
-            raise StartingConvoException('User not authenticated with Jira integration')
+        This factory method:
+        1. Creates the view with payload and auth context
+        2. Fetches issue details (needed for repo inference)
+        3. Infers and selects the repository
 
-        conversation = await integration_store.get_user_conversations_by_issue_id(
-            job_context.issue_id, jira_user.id
+        If any step fails, an appropriate exception is raised with
+        a user-friendly message.
+
+        Args:
+            payload: Parsed webhook payload
+            workspace: The Jira workspace
+            user: The Jira user
+            user_auth: OpenHands user authentication
+            decrypted_api_key: Decrypted service account API key
+
+        Returns:
+            A JiraViewInterface with selected_repo populated
+
+        Raises:
+            StartingConvoException: If view creation fails
+            RepositoryNotFoundError: If repository cannot be determined
+        """
+        logger.info(
+            '[Jira] Creating view',
+            extra={
+                'issue_key': payload.issue_key,
+                'event_type': payload.event_type.value,
+            },
         )
 
-        if conversation:
-            logger.info(
-                f'[Jira] Found existing conversation for issue {job_context.issue_id}'
-            )
-            return JiraExistingConversationView(
-                job_context=job_context,
-                saas_user_auth=saas_user_auth,
-                jira_user=jira_user,
-                jira_workspace=jira_workspace,
-                selected_repo=None,
-                conversation_id=conversation.conversation_id,
-            )
-
-        return JiraNewConversationView(
-            job_context=job_context,
-            saas_user_auth=saas_user_auth,
-            jira_user=jira_user,
-            jira_workspace=jira_workspace,
-            selected_repo=None,  # Will be set later after repo inference
-            conversation_id='',  # Will be set when conversation is created
+        # Create the view
+        view = JiraNewConversationView(
+            payload=payload,
+            saas_user_auth=user_auth,
+            jira_user=user,
+            jira_workspace=workspace,
+            _decrypted_api_key=decrypted_api_key,
         )
+
+        # Fetch issue details (needed for repo inference)
+        try:
+            issue_title, issue_description = await view.get_issue_details()
+        except StartingConvoException:
+            raise  # Re-raise with original message
+        except Exception as e:
+            raise StartingConvoException(f'Failed to fetch issue details: {str(e)}')
+
+        # Infer and select repository
+        selected_repo = await JiraFactory._infer_repository(
+            payload=payload,
+            user_auth=user_auth,
+            issue_title=issue_title,
+            issue_description=issue_description,
+        )
+
+        view.selected_repo = selected_repo
+
+        logger.info(
+            '[Jira] View created successfully',
+            extra={
+                'issue_key': payload.issue_key,
+                'selected_repo': selected_repo,
+            },
+        )
+
+        return view

enterprise/integrations/manager.py

@@ -16,11 +16,6 @@ class Manager(ABC):
         "Send message to integration from Openhands server"
         raise NotImplementedError
 
-    @abstractmethod
-    async def is_job_requested(self, message: Message) -> bool:
-        "Confirm that a job is being requested"
-        raise NotImplementedError
-
     @abstractmethod
     def start_job(self):
         "Kick off a job with openhands agent"

enterprise/integrations/resolver_context.py

@@ -1,6 +1,6 @@
 from openhands.app_server.user.user_context import UserContext
 from openhands.app_server.user.user_models import UserInfo
-from openhands.integrations.provider import PROVIDER_TOKEN_TYPE
+from openhands.integrations.provider import PROVIDER_TOKEN_TYPE, ProviderHandler
 from openhands.integrations.service_types import ProviderType
 from openhands.sdk.secret import SecretSource, StaticSecret
 from openhands.server.user_auth.user_auth import UserAuth
@@ -14,6 +14,7 @@ class ResolverUserContext(UserContext):
         saas_user_auth: UserAuth,
     ):
         self.saas_user_auth = saas_user_auth
+        self._provider_handler: ProviderHandler | None = None
 
     async def get_user_id(self) -> str | None:
         return await self.saas_user_auth.get_user_id()
@@ -29,17 +30,34 @@ class ResolverUserContext(UserContext):
 
         return UserInfo(id=user_id)
 
-    async def get_authenticated_git_url(self, repository: str) -> str:
-        # This would need to be implemented based on the git provider tokens
-        # For now, return a basic HTTPS URL
-        return f'https://github.com/{repository}.git'
+    async def _get_provider_handler(self) -> ProviderHandler:
+        """Get or create a ProviderHandler for git operations."""
+        if self._provider_handler is None:
+            provider_tokens = await self.saas_user_auth.get_provider_tokens()
+            if provider_tokens is None:
+                raise ValueError('No provider tokens available')
+            user_id = await self.saas_user_auth.get_user_id()
+            self._provider_handler = ProviderHandler(
+                provider_tokens=provider_tokens, external_auth_id=user_id
+            )
+        return self._provider_handler
+
+    async def get_authenticated_git_url(
+        self, repository: str, is_optional: bool = False
+    ) -> str:
+        provider_handler = await self._get_provider_handler()
+        url = await provider_handler.get_authenticated_git_url(
+            repository, is_optional=is_optional
+        )
+        return url
 
     async def get_latest_token(self, provider_type: ProviderType) -> str | None:
-        # Return the appropriate token from git_provider_tokens
-
+        # Return the appropriate token string from git_provider_tokens
         provider_tokens = await self.saas_user_auth.get_provider_tokens()
         if provider_tokens:
-            return provider_tokens.get(provider_type)
+            provider_token = provider_tokens.get(provider_type)
+            if provider_token and provider_token.token:
+                return provider_token.token.get_secret_value()
         return None
 
     async def get_provider_tokens(self) -> PROVIDER_TOKEN_TYPE | None:

enterprise/integrations/slack/slack_view.py

@@ -189,6 +189,7 @@ class SlackNewConversationView(SlackViewInterface):
                     'channel_id': self.channel_id,
                     'conversation_id': self.conversation_id,
                     'keycloak_user_id': user_info.keycloak_user_id,
+                    'org_id': user_info.org_id,
                     'parent_id': self.thread_ts or self.message_ts,
                     'v1_enabled': v1_enabled,
                 },
@@ -197,6 +198,7 @@ class SlackNewConversationView(SlackViewInterface):
                 conversation_id=self.conversation_id,
                 channel_id=self.channel_id,
                 keycloak_user_id=user_info.keycloak_user_id,
+                org_id=user_info.org_id,
                 parent_id=self.thread_ts
                 or self.message_ts,  # conversations can start in a thread reply as well; we should always references the parent's (root level msg's) message ID
                 v1_enabled=v1_enabled,
@@ -399,10 +401,10 @@ class SlackUpdateExistingConversationView(SlackNewConversationView):
         if not agent_state or agent_state == AgentState.LOADING:
             raise StartingConvoException('Conversation is still starting')
 
-        user_msg, _ = self._get_instructions(jinja)
-        user_msg_action = MessageAction(content=user_msg)
+        instructions, _ = self._get_instructions(jinja)
+        user_msg = MessageAction(content=instructions)
         await conversation_manager.send_event_to_conversation(
-            self.conversation_id, event_to_dict(user_msg_action)
+            self.conversation_id, event_to_dict(user_msg)
         )
 
     async def send_message_to_v1_conversation(self, jinja: Environment):

enterprise/integrations/store_repo_utils.py

@@ -0,0 +1,53 @@
+from storage.repository_store import RepositoryStore
+from storage.stored_repository import StoredRepository
+from storage.user_repo_map import UserRepositoryMap
+from storage.user_repo_map_store import UserRepositoryMapStore
+
+from openhands.core.config.openhands_config import OpenHandsConfig
+from openhands.core.logger import openhands_logger as logger
+from openhands.integrations.service_types import Repository
+
+
+async def store_repositories_in_db(repos: list[Repository], user_id: str) -> None:
+    """
+    Store repositories in DB and create user-repository mappings
+
+    Args:
+        repos: List of Repository objects to store
+        user_id: User ID associated with these repositories
+    """
+
+    # Convert Repository objects to StoredRepository objects
+    # Convert Repository objects to UserRepositoryMap objects
+    stored_repos = []
+    user_repos = []
+    for repo in repos:
+        repo_id = f'{repo.git_provider.value}##{str(repo.id)}'
+        stored_repo = StoredRepository(
+            repo_name=repo.full_name,
+            repo_id=repo_id,
+            is_public=repo.is_public,
+            # Optional fields set to None by default
+            has_microagent=None,
+            has_setup_script=None,
+        )
+        stored_repos.append(stored_repo)
+        user_repo_map = UserRepositoryMap(user_id=user_id, repo_id=repo_id, admin=None)
+
+        user_repos.append(user_repo_map)
+
+    # Get config instance
+    config = OpenHandsConfig()
+
+    try:
+        # Store repositories in the repos table
+        repo_store = RepositoryStore.get_instance(config)
+        repo_store.store_projects(stored_repos)
+
+        # Store user-repository mappings in the user-repos table
+        user_repo_store = UserRepositoryMapStore.get_instance(config)
+        user_repo_store.store_user_repo_mappings(user_repos)
+
+        logger.info(f'Saved repos for user {user_id}')
+    except Exception:
+        logger.warning('Failed to save repos', exc_info=True)

enterprise/integrations/stripe_service.py

@@ -1,19 +1,24 @@
+from uuid import UUID
+
 import stripe
-from server.auth.token_manager import TokenManager
 from server.constants import STRIPE_API_KEY
 from server.logger import logger
+from sqlalchemy.orm import Session
 from storage.database import session_maker
+from storage.org import Org
+from storage.org_store import OrgStore
 from storage.stripe_customer import StripeCustomer
 
+from openhands.utils.async_utils import call_sync_from_async
+
 stripe.api_key = STRIPE_API_KEY
 
 
-async def find_customer_id_by_user_id(user_id: str) -> str | None:
-    # First search our own DB...
+async def find_customer_id_by_org_id(org_id: UUID) -> str | None:
     with session_maker() as session:
         stripe_customer = (
             session.query(StripeCustomer)
-            .filter(StripeCustomer.keycloak_user_id == user_id)
+            .filter(StripeCustomer.org_id == org_id)
             .first()
         )
         if stripe_customer:
@@ -21,46 +26,76 @@ async def find_customer_id_by_user_id(user_id: str) -> str | None:
 
     # If that fails, fallback to stripe
     search_result = await stripe.Customer.search_async(
-        query=f"metadata['user_id']:'{user_id}'",
+        query=f"metadata['org_id']:'{str(org_id)}'",
     )
     data = search_result.data
     if not data:
-        logger.info('no_customer_for_user_id', extra={'user_id': user_id})
+        logger.info(
+            'no_customer_for_org_id',
+            extra={'org_id': str(org_id)},
+        )
         return None
     return data[0].id  # type: ignore [attr-defined]
 
 
-async def find_or_create_customer(user_id: str) -> str:
-    customer_id = await find_customer_id_by_user_id(user_id)
-    if customer_id:
-        return customer_id
-    logger.info('creating_customer', extra={'user_id': user_id})
+async def find_customer_id_by_user_id(user_id: str) -> str | None:
+    # First search our own DB...
+    org = await call_sync_from_async(
+        OrgStore.get_current_org_from_keycloak_user_id, user_id
+    )
+    if not org:
+        logger.warning(f'Org not found for user {user_id}')
+        return None
+    customer_id = await find_customer_id_by_org_id(org.id)
+    return customer_id
 
-    # Get the user info from keycloak
-    token_manager = TokenManager()
-    user_info = await token_manager.get_user_info_from_user_id(user_id) or {}
+
+async def find_or_create_customer_by_user_id(user_id: str) -> dict | None:
+    # Get the current org for the user
+    org = await call_sync_from_async(
+        OrgStore.get_current_org_from_keycloak_user_id, user_id
+    )
+    if not org:
+        logger.warning(f'Org not found for user {user_id}')
+        return None
+
+    customer_id = await find_customer_id_by_org_id(org.id)
+    if customer_id:
+        return {'customer_id': customer_id, 'org_id': str(org.id)}
+    logger.info(
+        'creating_customer',
+        extra={'user_id': user_id, 'org_id': str(org.id)},
+    )
 
     # Create the customer in stripe
     customer = await stripe.Customer.create_async(
-        email=str(user_info.get('email', '')),
-        metadata={'user_id': user_id},
+        email=org.contact_email,
+        metadata={'org_id': str(org.id)},
     )
 
     # Save the stripe customer in the local db
     with session_maker() as session:
         session.add(
-            StripeCustomer(keycloak_user_id=user_id, stripe_customer_id=customer.id)
+            StripeCustomer(
+                keycloak_user_id=user_id,
+                org_id=org.id,
+                stripe_customer_id=customer.id,
+            )
         )
         session.commit()
 
     logger.info(
         'created_customer',
-        extra={'user_id': user_id, 'stripe_customer_id': customer.id},
+        extra={
+            'user_id': user_id,
+            'org_id': str(org.id),
+            'stripe_customer_id': customer.id,
+        },
     )
-    return customer.id
+    return {'customer_id': customer.id, 'org_id': str(org.id)}
 
 
-async def has_payment_method(user_id: str) -> bool:
+async def has_payment_method_by_user_id(user_id: str) -> bool:
     customer_id = await find_customer_id_by_user_id(user_id)
     if customer_id is None:
         return False
@@ -71,3 +106,28 @@ async def has_payment_method(user_id: str) -> bool:
         f'has_payment_method:{user_id}:{customer_id}:{bool(payment_methods.data)}'
     )
     return bool(payment_methods.data)
+
+
+async def migrate_customer(session: Session, user_id: str, org: Org):
+    stripe_customer = (
+        session.query(StripeCustomer)
+        .filter(StripeCustomer.keycloak_user_id == user_id)
+        .first()
+    )
+    if stripe_customer is None:
+        return
+    stripe_customer.org_id = org.id
+    customer = await stripe.Customer.modify_async(
+        id=stripe_customer.stripe_customer_id,
+        email=org.contact_email,
+        metadata={'user_id': '', 'org_id': str(org.id)},
+    )
+
+    logger.info(
+        'migrated_customer',
+        extra={
+            'user_id': user_id,
+            'org_id': str(org.id),
+            'stripe_customer_id': customer.id,
+        },
+    )

enterprise/integrations/utils.py

@@ -6,15 +6,9 @@ import re
 from typing import TYPE_CHECKING
 
 from jinja2 import Environment, FileSystemLoader
-from server.config import get_config
 from server.constants import WEB_HOST
-from storage.database import session_maker
-from storage.repository_store import RepositoryStore
-from storage.stored_repository import StoredRepository
-from storage.user_repo_map import UserRepositoryMap
-from storage.user_repo_map_store import UserRepositoryMapStore
+from storage.org_store import OrgStore
 
-from openhands.core.config.openhands_config import OpenHandsConfig
 from openhands.core.logger import openhands_logger as logger
 from openhands.core.schema.agent import AgentState
 from openhands.events import Event, EventSource
@@ -125,26 +119,17 @@ async def get_user_v1_enabled_setting(user_id: str | None) -> bool:
     Returns:
         True if V1 conversations are enabled for this user, False otherwise
     """
-
-    # If no user ID is provided, we can't check user settings
     if not user_id:
         return False
 
-    from storage.saas_settings_store import SaasSettingsStore
-
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
+    org = await call_sync_from_async(
+        OrgStore.get_current_org_from_keycloak_user_id, user_id
     )
 
-    settings = await call_sync_from_async(
-        settings_store.get_user_settings_by_keycloak_id, user_id
-    )
-
-    if not settings or settings.v1_enabled is None:
+    if not org or org.v1_enabled is None:
         return False
 
-    return settings.v1_enabled
+    return org.v1_enabled
 
 
 def has_exact_mention(text: str, mention: str) -> bool:
@@ -409,102 +394,46 @@ def append_conversation_footer(message: str, conversation_id: str) -> str:
     return message + footer
 
 
-async def store_repositories_in_db(repos: list[Repository], user_id: str) -> None:
-    """
-    Store repositories in DB and create user-repository mappings
-
-    Args:
-        repos: List of Repository objects to store
-        user_id: User ID associated with these repositories
-    """
-
-    # Convert Repository objects to StoredRepository objects
-    # Convert Repository objects to UserRepositoryMap objects
-    stored_repos = []
-    user_repos = []
-    for repo in repos:
-        repo_id = f'{repo.git_provider.value}##{str(repo.id)}'
-        stored_repo = StoredRepository(
-            repo_name=repo.full_name,
-            repo_id=repo_id,
-            is_public=repo.is_public,
-            # Optional fields set to None by default
-            has_microagent=None,
-            has_setup_script=None,
-        )
-        stored_repos.append(stored_repo)
-        user_repo_map = UserRepositoryMap(user_id=user_id, repo_id=repo_id, admin=None)
-
-        user_repos.append(user_repo_map)
-
-    # Get config instance
-    config = OpenHandsConfig()
-
-    try:
-        # Store repositories in the repos table
-        repo_store = RepositoryStore.get_instance(config)
-        repo_store.store_projects(stored_repos)
-
-        # Store user-repository mappings in the user-repos table
-        user_repo_store = UserRepositoryMapStore.get_instance(config)
-        user_repo_store.store_user_repo_mappings(user_repos)
-
-        logger.info(f'Saved repos for user {user_id}')
-    except Exception:
-        logger.warning('Failed to save repos', exc_info=True)
-
-
 def infer_repo_from_message(user_msg: str) -> list[str]:
     """
     Extract all repository names in the format 'owner/repo' from various Git provider URLs
     and direct mentions in text. Supports GitHub, GitLab, and BitBucket.
-    Args:
-        user_msg: Input message that may contain repository references
-    Returns:
-        List of repository names in 'owner/repo' format, empty list if none found
     """
-    # Normalize the message by removing extra whitespace and newlines
     normalized_msg = re.sub(r'\s+', ' ', user_msg.strip())
 
-    # Pattern to match Git URLs from GitHub, GitLab, and BitBucket
-    # Captures: protocol, domain, owner, repo (with optional .git extension)
-    git_url_pattern = r'https?://(?:github\.com|gitlab\.com|bitbucket\.org)/([a-zA-Z0-9_.-]+)/([a-zA-Z0-9_.-]+?)(?:\.git)?(?:[/?#].*?)?(?=\s|$|[^\w.-])'
-
-    # Pattern to match direct owner/repo mentions (e.g., "OpenHands/OpenHands")
-    # Must be surrounded by word boundaries or specific characters to avoid false positives
-    direct_pattern = (
-        r'(?:^|\s|[\[\(\'"])([a-zA-Z0-9_.-]+)/([a-zA-Z0-9_.-]+)(?=\s|$|[\]\)\'",.])'
+    git_url_pattern = (
+        r'https?://(?:github\.com|gitlab\.com|bitbucket\.org)/'
+        r'([a-zA-Z0-9_.-]+)/([a-zA-Z0-9_.-]+?)(?:\.git)?'
+        r'(?:[/?#].*?)?(?=\s|$|[^\w.-])'
     )
 
-    matches = []
+    # UPDATED: allow {{ owner/repo }} in addition to existing boundaries
+    direct_pattern = (
+        r'(?:^|\s|{{|[\[\(\'":`])'  # left boundary
+        r'([a-zA-Z0-9_.-]+)/([a-zA-Z0-9_.-]+)'
+        r'(?=\s|$|}}|[\]\)\'",.:`])'  # right boundary
+    )
 
-    # First, find all Git URLs (highest priority)
-    git_matches = re.findall(git_url_pattern, normalized_msg)
-    for owner, repo in git_matches:
-        # Remove .git extension if present
+    matches: list[str] = []
+
+    # Git URLs first (highest priority)
+    for owner, repo in re.findall(git_url_pattern, normalized_msg):
         repo = re.sub(r'\.git$', '', repo)
         matches.append(f'{owner}/{repo}')
 
-    # Second, find all direct owner/repo mentions
-    direct_matches = re.findall(direct_pattern, normalized_msg)
-    for owner, repo in direct_matches:
+    # Direct mentions
+    for owner, repo in re.findall(direct_pattern, normalized_msg):
         full_match = f'{owner}/{repo}'
 
-        # Skip if it looks like a version number, date, or file path
         if (
-            re.match(r'^\d+\.\d+/\d+\.\d+$', full_match)  # version numbers
-            or re.match(r'^\d{1,2}/\d{1,2}$', full_match)  # dates
-            or re.match(r'^[A-Z]/[A-Z]$', full_match)  # single letters
-            or repo.endswith('.txt')
-            or repo.endswith('.md')  # file extensions
-            or repo.endswith('.py')
-            or repo.endswith('.js')
-            or '.' in repo
-            and len(repo.split('.')) > 2
-        ):  # complex file paths
+            re.match(r'^\d+\.\d+/\d+\.\d+$', full_match)
+            or re.match(r'^\d{1,2}/\d{1,2}$', full_match)
+            or re.match(r'^[A-Z]/[A-Z]$', full_match)
+            or repo.endswith(('.txt', '.md', '.py', '.js'))
+            or ('.' in repo and len(repo.split('.')) > 2)
+        ):
             continue
 
-        # Avoid duplicates from Git URLs already found
         if full_match not in matches:
             matches.append(full_match)
 

enterprise/migrations/env.py

@@ -1,10 +1,15 @@
+import logging
 import os
 from logging.config import fileConfig
 
-from alembic import context
-from google.cloud.sql.connector import Connector
-from sqlalchemy import create_engine
-from storage.base import Base
+# Suppress alembic.runtime.plugins INFO logs during import to prevent non-JSON logs in production
+# These plugin setup messages would otherwise appear before logging is configured
+logging.getLogger('alembic.runtime.plugins').setLevel(logging.WARNING)
+
+from alembic import context  # noqa: E402
+from google.cloud.sql.connector import Connector  # noqa: E402
+from sqlalchemy import create_engine  # noqa: E402
+from storage.base import Base  # noqa: E402
 
 target_metadata = Base.metadata
 

enterprise/migrations/versions/060_create_user_version_upgrade_tasks.py

@@ -20,6 +20,8 @@ down_revision = '059'
 branch_labels = None
 depends_on = None
 
+# TODO: decide whether to modify this for orgs or users
+
 
 def upgrade():
     """
@@ -28,8 +30,10 @@ def upgrade():
 
     This replaces the functionality of the removed admin maintenance endpoint.
     """
-    # Import here to avoid circular imports
-    from server.constants import CURRENT_USER_SETTINGS_VERSION
+
+    # Hardcoded value to prevent migration failures when constant is removed from codebase
+    # This migration has already run in production, so we use the value that was current at the time
+    CURRENT_USER_SETTINGS_VERSION = 4
 
     # Create a connection and bind it to a session
     connection = op.get_bind()

enterprise/migrations/versions/089_create_org_tables.py

@@ -0,0 +1,272 @@
+"""create org tables from pgerd schema
+
+Revision ID: 089
+Revises: 088
+Create Date: 2025-01-07 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+from sqlalchemy.dialects import postgresql
+
+# revision identifiers, used by Alembic.
+revision: str = '089'
+down_revision: Union[str, None] = '088'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Remove current settings table
+    op.execute('DROP TABLE IF EXISTS settings')
+
+    # Add already_migrated column to user_settings table
+    op.add_column(
+        'user_settings',
+        sa.Column(
+            'already_migrated',
+            sa.Boolean,
+            nullable=True,
+            server_default=sa.text('false'),
+        ),
+    )
+
+    # Create role table
+    op.create_table(
+        'role',
+        sa.Column('id', sa.Integer, sa.Identity(), primary_key=True),
+        sa.Column('name', sa.String, nullable=False),
+        sa.Column('rank', sa.Integer, nullable=False),
+        sa.UniqueConstraint('name', name='role_name_unique'),
+    )
+
+    # 1. Create default roles
+    op.execute(
+        sa.text("""
+        INSERT INTO role (name, rank) VALUES ('owner', 10), ('admin', 20), ('user', 1000)
+        ON CONFLICT (name) DO NOTHING;
+    """)
+    )
+
+    # Create org table with settings fields
+    op.create_table(
+        'org',
+        sa.Column(
+            'id',
+            postgresql.UUID(as_uuid=True),
+            primary_key=True,
+        ),
+        sa.Column('name', sa.String, nullable=False),
+        sa.Column('contact_name', sa.String, nullable=True),
+        sa.Column('contact_email', sa.String, nullable=True),
+        sa.Column('conversation_expiration', sa.Integer, nullable=True),
+        # Settings fields moved to org table
+        sa.Column('agent', sa.String, nullable=True),
+        sa.Column('default_max_iterations', sa.Integer, nullable=True),
+        sa.Column('security_analyzer', sa.String, nullable=True),
+        sa.Column(
+            'confirmation_mode',
+            sa.Boolean,
+            nullable=True,
+            server_default=sa.text('false'),
+        ),
+        sa.Column('default_llm_model', sa.String, nullable=True),
+        sa.Column('default_llm_base_url', sa.String, nullable=True),
+        sa.Column('remote_runtime_resource_factor', sa.Integer, nullable=True),
+        sa.Column(
+            'enable_default_condenser',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('true'),
+        ),
+        sa.Column('billing_margin', sa.Float, nullable=True),
+        sa.Column(
+            'enable_proactive_conversation_starters',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('true'),
+        ),
+        sa.Column('sandbox_base_container_image', sa.String, nullable=True),
+        sa.Column('sandbox_runtime_container_image', sa.String, nullable=True),
+        sa.Column(
+            'org_version', sa.Integer, nullable=False, server_default=sa.text('0')
+        ),
+        sa.Column('mcp_config', sa.JSON, nullable=True),
+        sa.Column('_search_api_key', sa.String, nullable=True),
+        sa.Column('_sandbox_api_key', sa.String, nullable=True),
+        sa.Column('max_budget_per_task', sa.Float, nullable=True),
+        sa.Column(
+            'enable_solvability_analysis',
+            sa.Boolean,
+            nullable=True,
+            server_default=sa.text('false'),
+        ),
+        sa.Column('v1_enabled', sa.Boolean, nullable=True),
+        sa.Column('condenser_max_size', sa.Integer, nullable=True),
+        sa.UniqueConstraint('name', name='org_name_unique'),
+    )
+
+    # Create user table with user-specific settings fields
+    op.create_table(
+        'user',
+        sa.Column(
+            'id',
+            postgresql.UUID(as_uuid=True),
+            primary_key=True,
+        ),
+        sa.Column('current_org_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column('role_id', sa.Integer, nullable=True),
+        sa.Column('accepted_tos', sa.DateTime, nullable=True),
+        sa.Column(
+            'enable_sound_notifications',
+            sa.Boolean,
+            nullable=True,
+            server_default=sa.text('false'),
+        ),
+        sa.Column('language', sa.String, nullable=True),
+        sa.Column('user_consents_to_analytics', sa.Boolean, nullable=True),
+        sa.Column('email', sa.String, nullable=True),
+        sa.Column('email_verified', sa.Boolean, nullable=True),
+        sa.ForeignKeyConstraint(
+            ['current_org_id'], ['org.id'], name='current_org_fkey'
+        ),
+        sa.ForeignKeyConstraint(['role_id'], ['role.id'], name='user_role_fkey'),
+    )
+
+    # Create org_member table (junction table for many-to-many relationship)
+    op.create_table(
+        'org_member',
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column('user_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column('role_id', sa.Integer, nullable=False),
+        sa.Column('_llm_api_key', sa.String, nullable=False),
+        sa.Column('max_iterations', sa.Integer, nullable=True),
+        sa.Column('llm_model', sa.String, nullable=True),
+        sa.Column('_llm_api_key_for_byor', sa.String, nullable=True),
+        sa.Column('llm_base_url', sa.String, nullable=True),
+        sa.Column('status', sa.String, nullable=True),
+        sa.ForeignKeyConstraint(['org_id'], ['org.id'], name='om_org_fkey'),
+        sa.ForeignKeyConstraint(['user_id'], ['user.id'], name='om_user_fkey'),
+        sa.ForeignKeyConstraint(['role_id'], ['role.id'], name='om_role_fkey'),
+        sa.PrimaryKeyConstraint('org_id', 'user_id'),
+    )
+
+    # Add org_id column to existing tables
+    # billing_sessions
+    op.add_column(
+        'billing_sessions',
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True),
+    )
+    op.create_foreign_key(
+        'billing_sessions_org_fkey', 'billing_sessions', 'org', ['org_id'], ['id']
+    )
+
+    # Create conversation_metadata_saas table
+    op.create_table(
+        'conversation_metadata_saas',
+        sa.Column('conversation_id', sa.String(), nullable=False),
+        sa.Column('user_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.ForeignKeyConstraint(
+            ['user_id'], ['user.id'], name='conversation_metadata_saas_user_fkey'
+        ),
+        sa.ForeignKeyConstraint(
+            ['org_id'], ['org.id'], name='conversation_metadata_saas_org_fkey'
+        ),
+        sa.PrimaryKeyConstraint('conversation_id'),
+    )
+
+    # custom_secrets
+    op.add_column(
+        'custom_secrets',
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True),
+    )
+    op.create_foreign_key(
+        'custom_secrets_org_fkey', 'custom_secrets', 'org', ['org_id'], ['id']
+    )
+
+    # api_keys
+    op.add_column(
+        'api_keys', sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True)
+    )
+    op.create_foreign_key('api_keys_org_fkey', 'api_keys', 'org', ['org_id'], ['id'])
+
+    # slack_conversation
+    op.add_column(
+        'slack_conversation',
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True),
+    )
+    op.create_foreign_key(
+        'slack_conversation_org_fkey', 'slack_conversation', 'org', ['org_id'], ['id']
+    )
+
+    # slack_users
+    op.add_column(
+        'slack_users', sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True)
+    )
+    op.create_foreign_key(
+        'slack_users_org_fkey', 'slack_users', 'org', ['org_id'], ['id']
+    )
+
+    # stripe_customers
+    op.alter_column(
+        'stripe_customers',
+        'keycloak_user_id',
+        existing_type=sa.String(),
+        nullable=True,
+    )
+    op.add_column(
+        'stripe_customers',
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True),
+    )
+    op.create_foreign_key(
+        'stripe_customers_org_fkey', 'stripe_customers', 'org', ['org_id'], ['id']
+    )
+
+
+def downgrade() -> None:
+    # Drop already_migrated column from user_settings table
+    op.drop_column('user_settings', 'already_migrated')
+
+    # Drop foreign keys and columns added to existing tables
+    op.drop_constraint(
+        'stripe_customers_org_fkey', 'stripe_customers', type_='foreignkey'
+    )
+    op.drop_column('stripe_customers', 'org_id')
+    op.alter_column(
+        'stripe_customers',
+        'keycloak_user_id',
+        existing_type=sa.String(),
+        nullable=False,
+    )
+
+    op.drop_constraint('slack_users_org_fkey', 'slack_users', type_='foreignkey')
+    op.drop_column('slack_users', 'org_id')
+
+    op.drop_constraint(
+        'slack_conversation_org_fkey', 'slack_conversation', type_='foreignkey'
+    )
+    op.drop_column('slack_conversation', 'org_id')
+
+    op.drop_constraint('api_keys_org_fkey', 'api_keys', type_='foreignkey')
+    op.drop_column('api_keys', 'org_id')
+
+    op.drop_constraint('custom_secrets_org_fkey', 'custom_secrets', type_='foreignkey')
+    op.drop_column('custom_secrets', 'org_id')
+
+    # Drop conversation_metadata_saas table
+    op.drop_table('conversation_metadata_saas')
+
+    op.drop_constraint(
+        'billing_sessions_org_fkey', 'billing_sessions', type_='foreignkey'
+    )
+    op.drop_column('billing_sessions', 'org_id')
+
+    # Drop tables in reverse order due to foreign key constraints
+    op.drop_table('org_member')
+    op.drop_table('user')
+    op.drop_table('org')
+    op.drop_table('role')

enterprise/migrations/versions/090_add_git_user_fields_to_user.py

@@ -0,0 +1,28 @@
+"""Add git_user_name and git_user_email columns to user table.
+
+Revision ID: 090
+Revises: 089
+Create Date: 2025-01-22
+"""
+
+import sqlalchemy as sa
+from alembic import op
+
+revision = '090'
+down_revision = '089'
+
+
+def upgrade() -> None:
+    op.add_column(
+        'user',
+        sa.Column('git_user_name', sa.String, nullable=True),
+    )
+    op.add_column(
+        'user',
+        sa.Column('git_user_email', sa.String, nullable=True),
+    )
+
+
+def downgrade() -> None:
+    op.drop_column('user', 'git_user_email')
+    op.drop_column('user', 'git_user_name')

enterprise/migrations/versions/091_add_byor_export_enabled_flag.py

@@ -0,0 +1,46 @@
+"""Add byor_export_enabled flag to org table.
+
+Revision ID: 091
+Revises: 090
+Create Date: 2025-01-15 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '091'
+down_revision: Union[str, None] = '090'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Add byor_export_enabled column to org table with default false
+    op.add_column(
+        'org',
+        sa.Column(
+            'byor_export_enabled',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('false'),
+        ),
+    )
+
+    # Set byor_export_enabled to true for orgs that have completed billing sessions
+    op.execute(
+        sa.text("""
+            UPDATE org SET byor_export_enabled = TRUE
+            WHERE id IN (
+                SELECT DISTINCT org_id FROM billing_sessions
+                WHERE status = 'completed' AND org_id IS NOT NULL
+            )
+        """)
+    )
+
+
+def downgrade() -> None:
+    op.drop_column('org', 'byor_export_enabled')

enterprise/migrations/versions/092_rename_user_role_to_member.py

@@ -0,0 +1,29 @@
+"""Rename 'user' role to 'member' in role table.
+
+Revision ID: 092
+Revises: 091
+Create Date: 2025-02-12 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '092'
+down_revision: Union[str, None] = '091'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Rename 'user' role to 'member' for clarity
+    # This avoids confusion between the 'user' role and the 'user' entity/account
+    op.execute(sa.text("UPDATE role SET name = 'member' WHERE name = 'user'"))
+
+
+def downgrade() -> None:
+    # Revert 'member' role back to 'user'
+    op.execute(sa.text("UPDATE role SET name = 'user' WHERE name = 'member'"))

enterprise/migrations/versions/093_add_pending_free_credits.py

@@ -0,0 +1,37 @@
+"""Add pending_free_credits flag to org table.
+
+Revision ID: 093
+Revises: 092
+Create Date: 2025-02-17 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '093'
+down_revision: Union[str, None] = '092'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Add pending_free_credits column to org table with default false.
+    # New orgs will have this set to TRUE at creation time.
+    # Existing orgs default to FALSE (not eligible - they already got $10 at signup).
+    op.add_column(
+        'org',
+        sa.Column(
+            'pending_free_credits',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('false'),
+        ),
+    )
+
+
+def downgrade() -> None:
+    op.drop_column('org', 'pending_free_credits')

enterprise/migrations/versions/094_create_org_invitation_table.py

@@ -0,0 +1,110 @@
+"""create org_invitation table
+
+Revision ID: 094
+Revises: 093
+Create Date: 2026-02-18 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+from sqlalchemy.dialects import postgresql
+
+# revision identifiers, used by Alembic.
+revision: str = '094'
+down_revision: Union[str, None] = '093'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Create org_invitation table
+    op.create_table(
+        'org_invitation',
+        sa.Column('id', sa.Integer, sa.Identity(), primary_key=True),
+        sa.Column('token', sa.String(64), nullable=False),
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column('email', sa.String(255), nullable=False),
+        sa.Column('role_id', sa.Integer, nullable=False),
+        sa.Column('inviter_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column(
+            'status',
+            sa.String(20),
+            nullable=False,
+            server_default=sa.text("'pending'"),
+        ),
+        sa.Column(
+            'created_at',
+            sa.DateTime,
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.Column('expires_at', sa.DateTime, nullable=False),
+        sa.Column('accepted_at', sa.DateTime, nullable=True),
+        sa.Column('accepted_by_user_id', postgresql.UUID(as_uuid=True), nullable=True),
+        # Foreign key constraints
+        sa.ForeignKeyConstraint(
+            ['org_id'],
+            ['org.id'],
+            name='org_invitation_org_fkey',
+            ondelete='CASCADE',
+        ),
+        sa.ForeignKeyConstraint(
+            ['role_id'],
+            ['role.id'],
+            name='org_invitation_role_fkey',
+        ),
+        sa.ForeignKeyConstraint(
+            ['inviter_id'],
+            ['user.id'],
+            name='org_invitation_inviter_fkey',
+        ),
+        sa.ForeignKeyConstraint(
+            ['accepted_by_user_id'],
+            ['user.id'],
+            name='org_invitation_accepter_fkey',
+        ),
+    )
+
+    # Create indexes
+    op.create_index(
+        'ix_org_invitation_token',
+        'org_invitation',
+        ['token'],
+        unique=True,
+    )
+    op.create_index(
+        'ix_org_invitation_org_id',
+        'org_invitation',
+        ['org_id'],
+    )
+    op.create_index(
+        'ix_org_invitation_email',
+        'org_invitation',
+        ['email'],
+    )
+    op.create_index(
+        'ix_org_invitation_status',
+        'org_invitation',
+        ['status'],
+    )
+    # Composite index for checking pending invitations
+    op.create_index(
+        'ix_org_invitation_org_email_status',
+        'org_invitation',
+        ['org_id', 'email', 'status'],
+    )
+
+
+def downgrade() -> None:
+    # Drop indexes
+    op.drop_index('ix_org_invitation_org_email_status', table_name='org_invitation')
+    op.drop_index('ix_org_invitation_status', table_name='org_invitation')
+    op.drop_index('ix_org_invitation_email', table_name='org_invitation')
+    op.drop_index('ix_org_invitation_org_id', table_name='org_invitation')
+    op.drop_index('ix_org_invitation_token', table_name='org_invitation')
+
+    # Drop table
+    op.drop_table('org_invitation')

enterprise/migrations/versions/095_drop_pending_free_credits.py

@@ -0,0 +1,37 @@
+"""Drop pending_free_credits column from org table.
+
+Revision ID: 095
+Revises: 094
+Create Date: 2025-02-18 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '095'
+down_revision: Union[str, None] = '094'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Drop the pending_free_credits column from org table.
+    # This column was used for tracking free credit eligibility but is no longer needed.
+    op.drop_column('org', 'pending_free_credits')
+
+
+def downgrade() -> None:
+    # Re-add pending_free_credits column with default false.
+    op.add_column(
+        'org',
+        sa.Column(
+            'pending_free_credits',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('false'),
+        ),
+    )

enterprise/migrations/versions/096_create_resend_synced_users_table.py

@@ -0,0 +1,67 @@
+"""Create resend_synced_users table.
+
+Revision ID: 096
+Revises: 095
+Create Date: 2025-02-17 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '096'
+down_revision: Union[str, None] = '095'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    """Create resend_synced_users table for tracking users synced to Resend audiences."""
+    op.create_table(
+        'resend_synced_users',
+        sa.Column(
+            'id',
+            sa.UUID(as_uuid=True),
+            nullable=False,
+            primary_key=True,
+        ),
+        sa.Column('email', sa.String(), nullable=False),
+        sa.Column('audience_id', sa.String(), nullable=False),
+        sa.Column(
+            'synced_at',
+            sa.DateTime(timezone=True),
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.Column('keycloak_user_id', sa.String(), nullable=True),
+        sa.PrimaryKeyConstraint('id'),
+        sa.UniqueConstraint(
+            'email', 'audience_id', name='uq_resend_synced_email_audience'
+        ),
+    )
+
+    # Create index on email for fast lookups
+    op.create_index(
+        'ix_resend_synced_users_email',
+        'resend_synced_users',
+        ['email'],
+    )
+
+    # Create index on audience_id for filtering by audience
+    op.create_index(
+        'ix_resend_synced_users_audience_id',
+        'resend_synced_users',
+        ['audience_id'],
+    )
+
+
+def downgrade() -> None:
+    """Drop resend_synced_users table."""
+    op.drop_index(
+        'ix_resend_synced_users_audience_id', table_name='resend_synced_users'
+    )
+    op.drop_index('ix_resend_synced_users_email', table_name='resend_synced_users')
+    op.drop_table('resend_synced_users')

enterprise/migrations/versions/097_add_session_api_key_hash_to_v1_remote_sandbox.py

@@ -0,0 +1,41 @@
+"""Add session_api_key_hash to v1_remote_sandbox table
+
+Revision ID: 097
+Revises: 096
+Create Date: 2025-02-24 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '097'
+down_revision: Union[str, None] = '096'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    """Add session_api_key_hash column to v1_remote_sandbox table."""
+    op.add_column(
+        'v1_remote_sandbox',
+        sa.Column('session_api_key_hash', sa.String(), nullable=True),
+    )
+    op.create_index(
+        op.f('ix_v1_remote_sandbox_session_api_key_hash'),
+        'v1_remote_sandbox',
+        ['session_api_key_hash'],
+        unique=False,
+    )
+
+
+def downgrade() -> None:
+    """Remove session_api_key_hash column from v1_remote_sandbox table."""
+    op.drop_index(
+        op.f('ix_v1_remote_sandbox_session_api_key_hash'),
+        table_name='v1_remote_sandbox',
+    )
+    op.drop_column('v1_remote_sandbox', 'session_api_key_hash')

enterprise/migrations/versions/098_create_verified_models_table.py

@@ -0,0 +1,92 @@
+"""Create verified_models table.
+
+Revision ID: 098
+Revises: 097
+Create Date: 2026-02-26 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '098'
+down_revision: Union[str, None] = '097'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    """Create verified_models table and seed with current model list."""
+    op.create_table(
+        'verified_models',
+        sa.Column('id', sa.Integer, sa.Identity(), primary_key=True),
+        sa.Column('model_name', sa.String(255), nullable=False),
+        sa.Column('provider', sa.String(100), nullable=False),
+        sa.Column(
+            'is_enabled',
+            sa.Boolean(),
+            nullable=False,
+            server_default=sa.text('true'),
+        ),
+        sa.Column(
+            'created_at',
+            sa.DateTime(),
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.Column(
+            'updated_at',
+            sa.DateTime(),
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.UniqueConstraint(
+            'model_name', 'provider', name='uq_verified_model_provider'
+        ),
+    )
+
+    op.create_index(
+        'ix_verified_models_provider',
+        'verified_models',
+        ['provider'],
+    )
+    op.create_index(
+        'ix_verified_models_is_enabled',
+        'verified_models',
+        ['is_enabled'],
+    )
+
+    # Seed with current openhands provider models
+    models = [
+        ('claude-opus-4-5-20251101', 'openhands'),
+        ('claude-sonnet-4-5-20250929', 'openhands'),
+        ('gpt-5.2-codex', 'openhands'),
+        ('gpt-5.2', 'openhands'),
+        ('minimax-m2.5', 'openhands'),
+        ('gemini-3-pro-preview', 'openhands'),
+        ('gemini-3-flash-preview', 'openhands'),
+        ('deepseek-chat', 'openhands'),
+        ('devstral-medium-2512', 'openhands'),
+        ('kimi-k2-0711-preview', 'openhands'),
+        ('qwen3-coder-480b', 'openhands'),
+    ]
+
+    for model_name, provider in models:
+        op.execute(
+            sa.text(
+                """
+                INSERT INTO verified_models (model_name, provider)
+                VALUES (:model_name, :provider)
+                """
+            ).bindparams(model_name=model_name, provider=provider)
+        )
+
+
+def downgrade() -> None:
+    """Drop verified_models table."""
+    op.drop_index('ix_verified_models_is_enabled', table_name='verified_models')
+    op.drop_index('ix_verified_models_provider', table_name='verified_models')
+    op.drop_table('verified_models')

enterprise/pyproject.toml

@@ -44,6 +44,12 @@ httpx = "*"
 scikit-learn = "^1.7.0"
 shap = "^0.48.0"
 google-cloud-recaptcha-enterprise = "^1.24.0"
+# Dependencies previously only in Dockerfile, now managed via poetry.lock
+prometheus-client = "^0.24.0"
+pandas = "^2.2.0"
+numpy = "^2.2.0"
+mcp = "^1.10.0"
+pillow = "^12.1.0"
 
 [tool.poetry.group.dev.dependencies]
 ruff = "0.8.3"

enterprise/saas_server.py

@@ -4,6 +4,10 @@ from dotenv import load_dotenv
 
 load_dotenv()
 
+# Ensure SAAS configuration is used
+if not os.getenv('OPENHANDS_CONFIG_CLS'):
+    os.environ['OPENHANDS_CONFIG_CLS'] = 'server.config.SaaSServerConfig'
+
 import socketio  # noqa: E402
 from fastapi import Request, status  # noqa: E402
 from fastapi.middleware.cors import CORSMiddleware  # noqa: E402
@@ -34,8 +38,19 @@ from server.routes.integration.linear import linear_integration_router  # noqa:
 from server.routes.integration.slack import slack_router  # noqa: E402
 from server.routes.mcp_patch import patch_mcp_server  # noqa: E402
 from server.routes.oauth_device import oauth_device_router  # noqa: E402
+from server.routes.org_invitations import (  # noqa: E402
+    accept_router as invitation_accept_router,
+)
+from server.routes.org_invitations import (  # noqa: E402
+    invitation_router,
+)
+from server.routes.orgs import org_router  # noqa: E402
 from server.routes.readiness import readiness_router  # noqa: E402
 from server.routes.user import saas_user_router  # noqa: E402
+from server.routes.user_app_settings import user_app_settings_router  # noqa: E402
+from server.routes.verified_models import (  # noqa: E402
+    api_router as verified_models_router,
+)
 from server.sharing.shared_conversation_router import (  # noqa: E402
     router as shared_conversation_router,
 )
@@ -65,6 +80,7 @@ base_app.include_router(api_router)  # Add additional route for github auth
 base_app.include_router(oauth_router)  # Add additional route for oauth callback
 base_app.include_router(oauth_device_router)  # Add OAuth 2.0 Device Flow routes
 base_app.include_router(saas_user_router)  # Add additional route SAAS user calls
+base_app.include_router(user_app_settings_router)  # Add routes for user app settings
 base_app.include_router(
     billing_router
 )  # Add routes for credit management and Stripe payment integration
@@ -73,8 +89,15 @@ base_app.include_router(shared_event_router)
 
 # Add GitHub integration router only if GITHUB_APP_CLIENT_ID is set
 if GITHUB_APP_CLIENT_ID:
+    # Make sure that the callback processor is loaded here so we don't get an error when deserializing
+    from integrations.github.github_v1_callback_processor import (  # noqa: E402
+        GithubV1CallbackProcessor,
+    )
     from server.routes.integration.github import github_integration_router  # noqa: E402
 
+    # Bludgeon mypy into not deleting my import
+    logger.debug(f'Loaded {GithubV1CallbackProcessor.__name__}')
+
     base_app.include_router(
         github_integration_router
     )  # Add additional route for integration webhook events
@@ -86,6 +109,12 @@ if GITLAB_APP_CLIENT_ID:
     base_app.include_router(gitlab_integration_router)
 
 base_app.include_router(api_keys_router)  # Add routes for API key management
+base_app.include_router(org_router)  # Add routes for organization management
+base_app.include_router(
+    verified_models_router
+)  # Add routes for verified models management
+base_app.include_router(invitation_router)  # Add routes for org invitation management
+base_app.include_router(invitation_accept_router)  # Add route for accepting invitations
 add_github_proxy_routes(base_app)
 add_debugging_routes(
     base_app

enterprise/server/auth/auth_error.py

@@ -38,3 +38,9 @@ class ExpiredError(AuthError):
     """Error when a token has expired (Usually the refresh token)"""
 
     pass
+
+
+class TokenRefreshError(AuthError):
+    """Error when token refresh fails due to timeout or lock contention"""
+
+    pass

enterprise/server/auth/auth_utils.py

@@ -1,7 +1,5 @@
 import os
 
-from server.auth.sheets_client import GoogleSheetsClient
-
 from openhands.core.logger import openhands_logger as logger
 
 
@@ -9,12 +7,9 @@ class UserVerifier:
     def __init__(self) -> None:
         logger.debug('Initializing UserVerifier')
         self.file_users: list[str] | None = None
-        self.sheets_client: GoogleSheetsClient | None = None
-        self.spreadsheet_id: str | None = None
 
         # Initialize from environment variables
         self._init_file_users()
-        self._init_sheets_client()
 
     def _init_file_users(self) -> None:
         """Load users from text file if configured."""
@@ -36,23 +31,11 @@ class UserVerifier:
         except Exception:
             logger.exception(f'Error reading user list file {waitlist}')
 
-    def _init_sheets_client(self) -> None:
-        """Initialize Google Sheets client if configured."""
-        sheet_id = os.getenv('GITHUB_USERS_SHEET_ID')
-
-        if not sheet_id:
-            logger.debug('GITHUB_USERS_SHEET_ID not configured')
-            return
-
-        logger.debug('Initializing Google Sheets integration')
-        self.sheets_client = GoogleSheetsClient()
-        self.spreadsheet_id = sheet_id
-
     def is_active(self) -> bool:
         if os.getenv('DISABLE_WAITLIST', '').lower() == 'true':
             logger.info('Waitlist disabled via DISABLE_WAITLIST env var')
             return False
-        return bool(self.file_users or (self.sheets_client and self.spreadsheet_id))
+        return bool(self.file_users)
 
     def is_user_allowed(self, username: str) -> bool:
         """Check if user is allowed based on file and/or sheet configuration."""
@@ -63,15 +46,6 @@ class UserVerifier:
                 return True
             logger.debug(f'User {username} not found in text file allowlist')
 
-        if self.sheets_client and self.spreadsheet_id:
-            sheet_users = [
-                u.lower() for u in self.sheets_client.get_usernames(self.spreadsheet_id)
-            ]
-            if username.lower() in sheet_users:
-                logger.debug(f'User {username} found in Google Sheets allowlist')
-                return True
-            logger.debug(f'User {username} not found in Google Sheets allowlist')
-
         logger.debug(f'User {username} not found in any allowlist')
         return False
 

enterprise/server/auth/authorization.py

@@ -0,0 +1,306 @@
+"""
+Permission-based authorization dependencies for API endpoints.
+
+This module provides FastAPI dependencies for checking user permissions
+within organizations. It uses a permission-based authorization model where
+roles (owner, admin, member) are mapped to specific permissions.
+
+Permissions are defined in the Permission enum and mapped to roles via
+ROLE_PERMISSIONS. This allows fine-grained access control while maintaining
+the familiar role-based hierarchy.
+
+Usage:
+    from server.auth.authorization import (
+        Permission,
+        require_permission,
+    )
+
+    @router.get('/{org_id}/settings')
+    async def get_settings(
+        org_id: UUID,
+        user_id: str = Depends(require_permission(Permission.VIEW_LLM_SETTINGS)),
+    ):
+        # Only users with VIEW_LLM_SETTINGS permission can access
+        ...
+
+    @router.patch('/{org_id}/settings')
+    async def update_settings(
+        org_id: UUID,
+        user_id: str = Depends(require_permission(Permission.EDIT_LLM_SETTINGS)),
+    ):
+        # Only users with EDIT_LLM_SETTINGS permission can access
+        ...
+"""
+
+from enum import Enum
+from uuid import UUID
+
+from fastapi import Depends, HTTPException, status
+from storage.org_member_store import OrgMemberStore
+from storage.role import Role
+from storage.role_store import RoleStore
+
+from openhands.core.logger import openhands_logger as logger
+from openhands.server.user_auth import get_user_id
+
+
+class Permission(str, Enum):
+    """Permissions that can be assigned to roles."""
+
+    # Secrets
+    MANAGE_SECRETS = 'manage_secrets'
+
+    # MCP
+    MANAGE_MCP = 'manage_mcp'
+
+    # Integrations
+    MANAGE_INTEGRATIONS = 'manage_integrations'
+
+    # Application Settings
+    MANAGE_APPLICATION_SETTINGS = 'manage_application_settings'
+
+    # API Keys
+    MANAGE_API_KEYS = 'manage_api_keys'
+
+    # LLM Settings
+    VIEW_LLM_SETTINGS = 'view_llm_settings'
+    EDIT_LLM_SETTINGS = 'edit_llm_settings'
+
+    # Billing
+    VIEW_BILLING = 'view_billing'
+    ADD_CREDITS = 'add_credits'
+
+    # Organization Members
+    INVITE_USER_TO_ORGANIZATION = 'invite_user_to_organization'
+    CHANGE_USER_ROLE_MEMBER = 'change_user_role:member'
+    CHANGE_USER_ROLE_ADMIN = 'change_user_role:admin'
+    CHANGE_USER_ROLE_OWNER = 'change_user_role:owner'
+
+    # Organization Management
+    VIEW_ORG_SETTINGS = 'view_org_settings'
+    CHANGE_ORGANIZATION_NAME = 'change_organization_name'
+    DELETE_ORGANIZATION = 'delete_organization'
+
+    # Temporary permissions until we finish the API updates.
+    EDIT_ORG_SETTINGS = 'edit_org_settings'
+
+
+class RoleName(str, Enum):
+    """Role names used in the system."""
+
+    OWNER = 'owner'
+    ADMIN = 'admin'
+    MEMBER = 'member'
+
+
+# Permission mappings for each role
+ROLE_PERMISSIONS: dict[RoleName, frozenset[Permission]] = {
+    RoleName.OWNER: frozenset(
+        [
+            # Settings (Full access)
+            Permission.MANAGE_SECRETS,
+            Permission.MANAGE_MCP,
+            Permission.MANAGE_INTEGRATIONS,
+            Permission.MANAGE_APPLICATION_SETTINGS,
+            Permission.MANAGE_API_KEYS,
+            Permission.VIEW_LLM_SETTINGS,
+            Permission.EDIT_LLM_SETTINGS,
+            Permission.VIEW_BILLING,
+            Permission.ADD_CREDITS,
+            # Organization Members
+            Permission.INVITE_USER_TO_ORGANIZATION,
+            Permission.CHANGE_USER_ROLE_MEMBER,
+            Permission.CHANGE_USER_ROLE_ADMIN,
+            Permission.CHANGE_USER_ROLE_OWNER,
+            # Organization Management
+            Permission.VIEW_ORG_SETTINGS,
+            Permission.EDIT_ORG_SETTINGS,
+            # Organization Management (Owner only)
+            Permission.CHANGE_ORGANIZATION_NAME,
+            Permission.DELETE_ORGANIZATION,
+        ]
+    ),
+    RoleName.ADMIN: frozenset(
+        [
+            # Settings (Full access)
+            Permission.MANAGE_SECRETS,
+            Permission.MANAGE_MCP,
+            Permission.MANAGE_INTEGRATIONS,
+            Permission.MANAGE_APPLICATION_SETTINGS,
+            Permission.MANAGE_API_KEYS,
+            Permission.VIEW_LLM_SETTINGS,
+            Permission.EDIT_LLM_SETTINGS,
+            Permission.VIEW_BILLING,
+            Permission.ADD_CREDITS,
+            # Organization Members
+            Permission.INVITE_USER_TO_ORGANIZATION,
+            Permission.CHANGE_USER_ROLE_MEMBER,
+            Permission.CHANGE_USER_ROLE_ADMIN,
+            # Organization Management
+            Permission.VIEW_ORG_SETTINGS,
+            Permission.EDIT_ORG_SETTINGS,
+        ]
+    ),
+    RoleName.MEMBER: frozenset(
+        [
+            # Settings (Full access)
+            Permission.MANAGE_SECRETS,
+            Permission.MANAGE_MCP,
+            Permission.MANAGE_INTEGRATIONS,
+            Permission.MANAGE_APPLICATION_SETTINGS,
+            Permission.MANAGE_API_KEYS,
+            # Settings (View only)
+            Permission.VIEW_ORG_SETTINGS,
+            Permission.VIEW_LLM_SETTINGS,
+        ]
+    ),
+}
+
+
+def get_user_org_role(user_id: str, org_id: UUID | None) -> Role | None:
+    """
+    Get the user's role in an organization (synchronous version).
+
+    Args:
+        user_id: User ID (string that will be converted to UUID)
+        org_id: Organization ID, or None to use the user's current organization
+
+    Returns:
+        Role object if user is a member, None otherwise
+    """
+    from uuid import UUID as parse_uuid
+
+    if org_id is None:
+        org_member = OrgMemberStore.get_org_member_for_current_org(parse_uuid(user_id))
+    else:
+        org_member = OrgMemberStore.get_org_member(org_id, parse_uuid(user_id))
+    if not org_member:
+        return None
+
+    return RoleStore.get_role_by_id(org_member.role_id)
+
+
+async def get_user_org_role_async(user_id: str, org_id: UUID | None) -> Role | None:
+    """
+    Get the user's role in an organization (async version).
+
+    Args:
+        user_id: User ID (string that will be converted to UUID)
+        org_id: Organization ID, or None to use the user's current organization
+
+    Returns:
+        Role object if user is a member, None otherwise
+    """
+    from uuid import UUID as parse_uuid
+
+    if org_id is None:
+        org_member = await OrgMemberStore.get_org_member_for_current_org_async(
+            parse_uuid(user_id)
+        )
+    else:
+        org_member = await OrgMemberStore.get_org_member_async(
+            org_id, parse_uuid(user_id)
+        )
+    if not org_member:
+        return None
+
+    return await RoleStore.get_role_by_id_async(org_member.role_id)
+
+
+def get_role_permissions(role_name: str) -> frozenset[Permission]:
+    """
+    Get the permissions for a role.
+
+    Args:
+        role_name: Name of the role
+
+    Returns:
+        Set of permissions for the role
+    """
+    try:
+        role_enum = RoleName(role_name)
+        return ROLE_PERMISSIONS.get(role_enum, frozenset())
+    except ValueError:
+        return frozenset()
+
+
+def has_permission(user_role: Role, permission: Permission) -> bool:
+    """
+    Check if a role has a specific permission.
+
+    Args:
+        user_role: User's Role object
+        permission: Permission to check
+
+    Returns:
+        True if the role has the permission
+    """
+    permissions = get_role_permissions(user_role.name)
+    return permission in permissions
+
+
+def require_permission(permission: Permission):
+    """
+    Factory function that creates a dependency to require a specific permission.
+
+    This creates a FastAPI dependency that:
+    1. Extracts org_id from the path parameter
+    2. Gets the authenticated user_id
+    3. Checks if the user has the required permission in the organization
+    4. Returns the user_id if authorized, raises HTTPException otherwise
+
+    Usage:
+        @router.get('/{org_id}/settings')
+        async def get_settings(
+            org_id: UUID,
+            user_id: str = Depends(require_permission(Permission.VIEW_LLM_SETTINGS)),
+        ):
+            ...
+
+    Args:
+        permission: The permission required to access the endpoint
+
+    Returns:
+        Dependency function that validates permission and returns user_id
+    """
+
+    async def permission_checker(
+        org_id: UUID | None = None,
+        user_id: str | None = Depends(get_user_id),
+    ) -> str:
+        if not user_id:
+            raise HTTPException(
+                status_code=status.HTTP_401_UNAUTHORIZED,
+                detail='User not authenticated',
+            )
+
+        user_role = await get_user_org_role_async(user_id, org_id)
+
+        if not user_role:
+            logger.warning(
+                'User not a member of organization',
+                extra={'user_id': user_id, 'org_id': str(org_id)},
+            )
+            raise HTTPException(
+                status_code=status.HTTP_403_FORBIDDEN,
+                detail='User is not a member of this organization',
+            )
+
+        if not has_permission(user_role, permission):
+            logger.warning(
+                'Insufficient permissions',
+                extra={
+                    'user_id': user_id,
+                    'org_id': str(org_id),
+                    'user_role': user_role.name,
+                    'required_permission': permission.value,
+                },
+            )
+            raise HTTPException(
+                status_code=status.HTTP_403_FORBIDDEN,
+                detail=f'Requires {permission.value} permission',
+            )
+
+        return user_id
+
+    return permission_checker

enterprise/server/auth/constants.py

@@ -39,6 +39,8 @@ ROLE_CHECK_ENABLED = os.getenv('ROLE_CHECK_ENABLED', 'false').lower() in (
     'on',
 )
 
+DUPLICATE_EMAIL_CHECK = os.getenv('DUPLICATE_EMAIL_CHECK', 'true') in ('1', 'true')
+
 # reCAPTCHA Enterprise
 RECAPTCHA_PROJECT_ID = os.getenv('RECAPTCHA_PROJECT_ID', '').strip()
 RECAPTCHA_SITE_KEY = os.getenv('RECAPTCHA_SITE_KEY', '').strip()

enterprise/server/auth/github_utils.py

@@ -1,87 +1,11 @@
-import os
-
 from integrations.github.github_service import SaaSGitHubService
 from pydantic import SecretStr
-from server.auth.sheets_client import GoogleSheetsClient
 
+from enterprise.server.auth.auth_utils import user_verifier
 from openhands.core.logger import openhands_logger as logger
 from openhands.integrations.github.github_types import GitHubUser
 
 
-class UserVerifier:
-    def __init__(self) -> None:
-        logger.debug('Initializing UserVerifier')
-        self.file_users: list[str] | None = None
-        self.sheets_client: GoogleSheetsClient | None = None
-        self.spreadsheet_id: str | None = None
-
-        # Initialize from environment variables
-        self._init_file_users()
-        self._init_sheets_client()
-
-    def _init_file_users(self) -> None:
-        """Load users from text file if configured"""
-        waitlist = os.getenv('GITHUB_USER_LIST_FILE')
-        if not waitlist:
-            logger.debug('GITHUB_USER_LIST_FILE not configured')
-            return
-
-        if not os.path.exists(waitlist):
-            logger.error(f'User list file not found: {waitlist}')
-            raise FileNotFoundError(f'User list file not found: {waitlist}')
-
-        try:
-            with open(waitlist, 'r') as f:
-                self.file_users = [line.strip().lower() for line in f if line.strip()]
-            logger.info(
-                f'Successfully loaded {len(self.file_users)} users from {waitlist}'
-            )
-        except Exception:
-            logger.error(f'Error reading user list file {waitlist}', exc_info=True)
-
-    def _init_sheets_client(self) -> None:
-        """Initialize Google Sheets client if configured"""
-        sheet_id = os.getenv('GITHUB_USERS_SHEET_ID')
-
-        if not sheet_id:
-            logger.debug('GITHUB_USERS_SHEET_ID not configured')
-            return
-
-        logger.debug('Initializing Google Sheets integration')
-        self.sheets_client = GoogleSheetsClient()
-        self.spreadsheet_id = sheet_id
-
-    def is_active(self) -> bool:
-        if os.getenv('DISABLE_WAITLIST', '').lower() == 'true':
-            logger.info('Waitlist disabled via DISABLE_WAITLIST env var')
-            return False
-        return bool(self.file_users or (self.sheets_client and self.spreadsheet_id))
-
-    def is_user_allowed(self, username: str) -> bool:
-        """Check if user is allowed based on file and/or sheet configuration"""
-        logger.debug(f'Checking if GitHub user {username} is allowed')
-        if self.file_users:
-            if username.lower() in self.file_users:
-                logger.debug(f'User {username} found in text file allowlist')
-                return True
-            logger.debug(f'User {username} not found in text file allowlist')
-
-        if self.sheets_client and self.spreadsheet_id:
-            sheet_users = [
-                u.lower() for u in self.sheets_client.get_usernames(self.spreadsheet_id)
-            ]
-            if username.lower() in sheet_users:
-                logger.debug(f'User {username} found in Google Sheets allowlist')
-                return True
-            logger.debug(f'User {username} not found in Google Sheets allowlist')
-
-        logger.debug(f'User {username} not found in any allowlist')
-        return False
-
-
-user_verifier = UserVerifier()
-
-
 def is_user_allowed(user_login: str):
     if user_verifier.is_active() and not user_verifier.is_user_allowed(user_login):
         logger.warning(f'GitHub user {user_login} not in allow list')

enterprise/server/auth/gitlab_sync.py

@@ -1,11 +1,36 @@
 import asyncio
 
 from pydantic import SecretStr
+from sqlalchemy import select
 
 from openhands.core.logger import openhands_logger as logger
+from openhands.integrations.service_types import ProviderType
 from openhands.server.types import AppMode
 
 
+async def _user_has_gitlab_provider(user_id: str) -> bool:
+    """Check if the user has authenticated with GitLab.
+
+    Args:
+        user_id: The Keycloak user ID
+
+    Returns:
+        True if the user has a GitLab provider token, False otherwise
+    """
+    # Lazy import to avoid circular dependency issues at module load time
+    from storage.auth_tokens import AuthTokens
+    from storage.database import a_session_maker
+
+    async with a_session_maker() as session:
+        result = await session.execute(
+            select(AuthTokens).where(
+                AuthTokens.keycloak_user_id == user_id,
+                AuthTokens.identity_provider == ProviderType.GITLAB.value,
+            )
+        )
+        return result.scalars().first() is not None
+
+
 def schedule_gitlab_repo_sync(
     user_id: str, keycloak_access_token: SecretStr | None = None
 ) -> None:
@@ -14,10 +39,20 @@ def schedule_gitlab_repo_sync(
     Because the outer call is already a background task, we instruct the service
     to store repository data synchronously (store_in_background=False) to avoid
     nested background tasks while still keeping the overall operation async.
+
+    The sync is only performed if the user has authenticated with GitLab.
     """
 
     async def _run():
         try:
+            # Check if the user has a GitLab provider token before syncing
+            if not await _user_has_gitlab_provider(user_id):
+                logger.debug(
+                    'gitlab_repo_sync_skipped: user has no GitLab provider',
+                    extra={'user_id': user_id},
+                )
+                return
+
             # Lazy import to avoid circular dependency:
             # middleware -> gitlab_sync -> integrations.gitlab.gitlab_service
             # -> openhands.integrations.gitlab.gitlab_service -> get_impl

enterprise/server/auth/recaptcha_service.py

@@ -18,6 +18,7 @@ from openhands.core.logger import openhands_logger as logger
 class AssessmentResult:
     """Result of a reCAPTCHA Enterprise assessment."""
 
+    name: str
     score: float
     valid: bool
     action_valid: bool
@@ -63,6 +64,7 @@ class RecaptchaService:
         user_ip: str,
         user_agent: str,
         email: str | None = None,
+        user_id: str | None = None,
     ) -> AssessmentResult:
         """Create a reCAPTCHA Enterprise assessment.
 
@@ -72,6 +74,7 @@ class RecaptchaService:
             user_ip: The user's IP address.
             user_agent: The user's browser user agent.
             email: Optional email for Account Defender hashing.
+            user_id: Optional Keycloak user ID for logging correlation.
 
         Returns:
             AssessmentResult with score, validity, and allowed status.
@@ -100,6 +103,10 @@ class RecaptchaService:
 
         response = self.client.create_assessment(request)
 
+        # Capture assessment name for potential annotation later
+        # Format: projects/{project_id}/assessments/{assessment_id}
+        assessment_name = response.name
+
         token_properties = response.token_properties
         risk_analysis = response.risk_analysis
 
@@ -129,6 +136,7 @@ class RecaptchaService:
         logger.info(
             'recaptcha_assessment',
             extra={
+                'assessment_name': assessment_name,
                 'score': score,
                 'valid': valid,
                 'action_valid': action_valid,
@@ -137,10 +145,13 @@ class RecaptchaService:
                 'has_suspicious_labels': has_suspicious_labels,
                 'allowed': allowed,
                 'user_ip': user_ip,
+                'user_id': user_id,
+                'email': email,
             },
         )
 
         return AssessmentResult(
+            name=assessment_name,
             score=score,
             valid=valid,
             action_valid=action_valid,

enterprise/server/auth/saas_user_auth.py

@@ -77,6 +77,15 @@ class SaasUserAuth(UserAuth):
         self.access_token = SecretStr(tokens['access_token'])
         self.refresh_token = SecretStr(tokens['refresh_token'])
         self.refreshed = True
+        if not self.email or not self.email_verified or not self.user_id:
+            # We don't need to verify the signature here because we just refreshed
+            # this token from the IDP via token_manager.refresh()
+            access_token_payload = jwt.decode(
+                tokens['access_token'], options={'verify_signature': False}
+            )
+            self.user_id = access_token_payload['sub']
+            self.email = access_token_payload['email']
+            self.email_verified = access_token_payload['email_verified']
 
     def _is_token_expired(self, token: SecretStr):
         logger.debug('saas_user_auth_is_token_expired')
@@ -103,7 +112,6 @@ class SaasUserAuth(UserAuth):
             return settings
         settings_store = await self.get_user_settings_store()
         settings = await settings_store.load()
-        # If load() returned None, should settings be created?
         if settings:
             settings.email = self.email
             settings.email_verified = self.email_verified
@@ -208,9 +216,9 @@ class SaasUserAuth(UserAuth):
 
     async def get_mcp_api_key(self) -> str:
         api_key_store = ApiKeyStore.get_instance()
-        mcp_api_key = api_key_store.retrieve_mcp_api_key(self.user_id)
+        mcp_api_key = await api_key_store.retrieve_mcp_api_key(self.user_id)
         if not mcp_api_key:
-            mcp_api_key = api_key_store.create_api_key(
+            mcp_api_key = await api_key_store.create_api_key(
                 self.user_id, 'MCP_API_KEY', None
             )
         return mcp_api_key
@@ -274,11 +282,13 @@ async def saas_user_auth_from_bearer(request: Request) -> SaasUserAuth | None:
         if not user_id:
             return None
         offline_token = await token_manager.load_offline_token(user_id)
-        return SaasUserAuth(
+        saas_user_auth = SaasUserAuth(
             user_id=user_id,
             refresh_token=SecretStr(offline_token),
             auth_type=AuthType.BEARER,
         )
+        await saas_user_auth.refresh()
+        return saas_user_auth
     except Exception as exc:
         raise BearerTokenError from exc
 

enterprise/server/auth/token_manager.py

@@ -16,9 +16,11 @@ from keycloak.exceptions import (
     KeycloakError,
     KeycloakPostError,
 )
+from server.auth.auth_error import ExpiredError
 from server.auth.constants import (
     BITBUCKET_APP_CLIENT_ID,
     BITBUCKET_APP_CLIENT_SECRET,
+    DUPLICATE_EMAIL_CHECK,
     GITHUB_APP_CLIENT_ID,
     GITHUB_APP_CLIENT_SECRET,
     GITLAB_APP_CLIENT_ID,
@@ -47,6 +49,10 @@ from openhands.integrations.service_types import ProviderType
 from openhands.server.types import SessionExpiredError
 from openhands.utils.http_session import httpx_verify_option
 
+# HTTP timeout for external IDP calls (in seconds)
+# This prevents indefinite blocking if an IDP is slow or unresponsive
+IDP_HTTP_TIMEOUT = 15.0
+
 
 def _before_sleep_callback(retry_state: RetryCallState) -> None:
     logger.info(f'Retry attempt {retry_state.attempt_number} for Keycloak operation')
@@ -200,7 +206,9 @@ class TokenManager:
         access_token: str,
         idp: ProviderType,
     ) -> dict[str, str | int]:
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
+        async with httpx.AsyncClient(
+            verify=httpx_verify_option(), timeout=IDP_HTTP_TIMEOUT
+        ) as client:
             base_url = KEYCLOAK_SERVER_URL_EXT if self.external else KEYCLOAK_SERVER_URL
             url = f'{base_url}/realms/{KEYCLOAK_REALM_NAME}/broker/{idp.value}/token'
             headers = {
@@ -359,7 +367,9 @@ class TokenManager:
             'refresh_token': refresh_token,
             'grant_type': 'refresh_token',
         }
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
+        async with httpx.AsyncClient(
+            verify=httpx_verify_option(), timeout=IDP_HTTP_TIMEOUT
+        ) as client:
             response = await client.post(url, data=payload)
             response.raise_for_status()
             logger.info('Successfully refreshed GitHub token')
@@ -385,7 +395,9 @@ class TokenManager:
             'refresh_token': refresh_token,
             'grant_type': 'refresh_token',
         }
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
+        async with httpx.AsyncClient(
+            verify=httpx_verify_option(), timeout=IDP_HTTP_TIMEOUT
+        ) as client:
             response = await client.post(url, data=payload)
             response.raise_for_status()
             logger.info('Successfully refreshed GitLab token')
@@ -413,7 +425,9 @@ class TokenManager:
             'refresh_token': refresh_token,
         }
 
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
+        async with httpx.AsyncClient(
+            verify=httpx_verify_option(), timeout=IDP_HTTP_TIMEOUT
+        ) as client:
             response = await client.post(url, data=data, headers=headers)
             response.raise_for_status()
             logger.info('Successfully refreshed Bitbucket token')
@@ -425,6 +439,8 @@ class TokenManager:
         access_token = data.get('access_token')
         refresh_token = data.get('refresh_token')
         if not access_token or not refresh_token:
+            if data.get('error') == 'bad_refresh_token':
+                raise ExpiredError()
             raise ValueError(
                 'Failed to refresh token: missing access_token or refresh_token in response.'
             )
@@ -646,6 +662,10 @@ class TokenManager:
         if not email:
             return False
 
+        # We have the option to skip the duplicate email check in test environments
+        if not DUPLICATE_EMAIL_CHECK:
+            return False
+
         base_email = extract_base_email(email)
         if not base_email:
             logger.warning(f'Could not extract base email from: {email}')

enterprise/server/clustered_conversation_manager.py

@@ -8,7 +8,7 @@ import socketio
 from server.logger import logger
 from server.utils.conversation_callback_utils import invoke_conversation_callbacks
 from storage.database import session_maker
-from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.core.config import LLMConfig
 from openhands.core.config.openhands_config import OpenHandsConfig
@@ -524,16 +524,18 @@ class ClusteredConversationManager(StandaloneConversationManager):
                 )
                 # Look up the user_id from the database
                 with session_maker() as session:
-                    conversation_metadata = (
-                        session.query(StoredConversationMetadata)
+                    conversation_metadata_saas = (
+                        session.query(StoredConversationMetadataSaas)
                         .filter(
-                            StoredConversationMetadata.conversation_id
+                            StoredConversationMetadataSaas.conversation_id
                             == conversation_id
                         )
                         .first()
                     )
                     user_id = (
-                        conversation_metadata.user_id if conversation_metadata else None
+                        str(conversation_metadata_saas.user_id)
+                        if conversation_metadata_saas
+                        else None
                     )
                 # Handle the stopped conversation asynchronously
                 asyncio.create_task(

enterprise/server/constants.py

@@ -15,23 +15,31 @@ IS_FEATURE_ENV = (
 )  # Does not include the staging deployment
 IS_LOCAL_ENV = bool(HOST == 'localhost')
 
+# Role name constants
+ROLE_OWNER = 'owner'
+ROLE_ADMIN = 'admin'
+ROLE_MEMBER = 'member'
+
 # Deprecated - billing margins are now handled internally in litellm
 DEFAULT_BILLING_MARGIN = float(os.environ.get('DEFAULT_BILLING_MARGIN', '1.0'))
 
 # Map of user settings versions to their corresponding default LLM models
-# This ensures that CURRENT_USER_SETTINGS_VERSION and LITELLM_DEFAULT_MODEL stay in sync
-USER_SETTINGS_VERSION_TO_MODEL = {
+# This ensures that PERSONAL_WORKSPACE_VERSION_TO_MODEL and LITELLM_DEFAULT_MODEL stay in sync
+PERSONAL_WORKSPACE_VERSION_TO_MODEL = {
     1: 'claude-3-5-sonnet-20241022',
     2: 'claude-3-7-sonnet-20250219',
     3: 'claude-sonnet-4-20250514',
     4: 'claude-sonnet-4-20250514',
-    5: 'claude-opus-4-5-20251101',
+    # Minimax is now the default as it gives results close to claude in terms of quality
+    # but at a much lower price
+    5: 'minimax-m2.5',
 }
 
 LITELLM_DEFAULT_MODEL = os.getenv('LITELLM_DEFAULT_MODEL')
 
 # Current user settings version - this should be the latest key in USER_SETTINGS_VERSION_TO_MODEL
-CURRENT_USER_SETTINGS_VERSION = max(USER_SETTINGS_VERSION_TO_MODEL.keys())
+ORG_SETTINGS_VERSION = max(PERSONAL_WORKSPACE_VERSION_TO_MODEL.keys())
+PERSONAL_WORKSPACE_VERSION = max(PERSONAL_WORKSPACE_VERSION_TO_MODEL.keys())
 
 LITE_LLM_API_URL = os.environ.get(
     'LITE_LLM_API_URL', 'https://llm-proxy.app.all-hands.dev'
@@ -53,9 +61,7 @@ SUBSCRIPTION_PRICE_DATA = {
     },
 }
 
-DEFAULT_INITIAL_BUDGET = float(os.environ.get('DEFAULT_INITIAL_BUDGET', '10'))
 STRIPE_API_KEY = os.environ.get('STRIPE_API_KEY', None)
-STRIPE_WEBHOOK_SECRET = os.environ.get('STRIPE_WEBHOOK_SECRET', None)
 REQUIRE_PAYMENT = os.environ.get('REQUIRE_PAYMENT', '0') in ('1', 'true')
 
 SLACK_CLIENT_ID = os.environ.get('SLACK_CLIENT_ID', None)
@@ -91,5 +97,5 @@ def get_default_litellm_model():
     """Construct proxy for litellm model based on user settings if not set explicitly."""
     if LITELLM_DEFAULT_MODEL:
         return LITELLM_DEFAULT_MODEL
-    model = USER_SETTINGS_VERSION_TO_MODEL[CURRENT_USER_SETTINGS_VERSION]
+    model = PERSONAL_WORKSPACE_VERSION_TO_MODEL[PERSONAL_WORKSPACE_VERSION]
     return build_litellm_proxy_model_path(model)

enterprise/server/conversation_callback_processor/github_callback_processor.py

@@ -14,7 +14,6 @@ from storage.conversation_callback import (
     ConversationCallback,
     ConversationCallbackProcessor,
 )
-from storage.database import session_maker
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.core.schema.agent import AgentState
@@ -108,13 +107,10 @@ class GithubCallbackProcessor(ConversationCallbackProcessor):
                     f'[GitHub] Sent summary instruction to conversation {conversation_id} {summary_event}'
                 )
 
-                # Update the processor state
+                # Update the processor state - the outer session will commit this
                 self.send_summary_instruction = False
                 callback.set_processor(self)
                 callback.updated_at = datetime.now()
-                with session_maker() as session:
-                    session.merge(callback)
-                    session.commit()
                 return
 
             # Extract the summary from the event store
@@ -130,14 +126,15 @@ class GithubCallbackProcessor(ConversationCallbackProcessor):
 
             logger.info(f'[GitHub] Summary sent for conversation {conversation_id}')
 
-            # Mark callback as completed status
+            # Mark callback as completed status - the outer session will commit this
             callback.status = CallbackStatus.COMPLETED
             callback.updated_at = datetime.now()
-            with session_maker() as session:
-                session.merge(callback)
-                session.commit()
 
         except Exception as e:
             logger.exception(
                 f'[GitHub] Error processing conversation callback: {str(e)}'
             )
+            # Mark callback as error to prevent infinite re-invocation
+            # The outer session will commit this
+            callback.status = CallbackStatus.ERROR
+            callback.updated_at = datetime.now()

enterprise/server/email_validation.py

@@ -0,0 +1,68 @@
+"""
+Email domain validation utilities for enterprise endpoints.
+"""
+
+from fastapi import Depends, HTTPException, Request, status
+
+from openhands.core.logger import openhands_logger as logger
+from openhands.server.user_auth import get_user_auth, get_user_id
+
+
+async def get_admin_user_id(
+    request: Request, user_id: str | None = Depends(get_user_id)
+) -> str:
+    """
+    Dependency that validates user has @openhands.dev email domain.
+
+    This dependency can be used in place of get_user_id for endpoints that
+    should only be accessible to admin users. Currently, this is implemented
+    by checking for @openhands.dev email domain.
+
+    TODO: In the future, this should be replaced with an explicit is_admin flag
+    in user/org settings instead of relying on email domain validation.
+
+    Args:
+        request: FastAPI request object
+        user_id: User ID from get_user_id dependency
+
+    Returns:
+        str: User ID if email domain is valid
+
+    Raises:
+        HTTPException: 403 if email domain is not @openhands.dev
+        HTTPException: 401 if user is not authenticated
+
+    Example:
+        @router.post('/endpoint')
+        async def create_resource(
+            user_id: str = Depends(get_admin_user_id),
+        ):
+            # Only admin users can access this endpoint
+            pass
+    """
+    if not user_id:
+        raise HTTPException(
+            status_code=status.HTTP_401_UNAUTHORIZED,
+            detail='User not authenticated',
+        )
+
+    user_auth = await get_user_auth(request)
+    user_email = await user_auth.get_user_email()
+
+    if not user_email:
+        raise HTTPException(
+            status_code=status.HTTP_401_UNAUTHORIZED,
+            detail='User email not available',
+        )
+
+    if not user_email.endswith('@openhands.dev'):
+        logger.warning(
+            'Access denied - invalid email domain',
+            extra={'user_id': user_id, 'email_domain': user_email.split('@')[-1]},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail='Access restricted to @openhands.dev users',
+        )
+
+    return user_id

enterprise/server/logger.py

@@ -51,6 +51,14 @@ def custom_json_serializer(obj, **kwargs):
                 obj['stack_info'] = format_stack(stack_info)
 
     result = json.dumps(obj, **kwargs)
+
+    # Swap out newlines to make things easier to read. This will produce
+    # invalid json but means we can have similar logs in local development
+    # to production, making things easier to correlate. Obviously,
+    # LOG_JSON_FOR_CONSOLE should not be used in production environments.
+    if LOG_JSON_FOR_CONSOLE:
+        result = result.replace('\\n', '\n')
+
     return result
 
 

enterprise/server/maintenance_task_processor/README.md

@@ -44,11 +44,13 @@ class MyProcessor(MaintenanceTaskProcessor):
 ### UserVersionUpgradeProcessor
 
 Located in `user_version_upgrade_processor.py`, this processor:
+
 - Handles up to 100 user IDs per task
-- Upgrades users with `user_version < CURRENT_USER_SETTINGS_VERSION`
+- Upgrades users with `user_version < ORG_SETTINGS_VERSION`
 - Uses `SaasSettingsStore.create_default_settings()` for upgrades
 
 **Usage:**
+
 ```python
 from server.maintenance_task_processor.user_version_upgrade_processor import UserVersionUpgradeProcessor
 
@@ -144,22 +146,26 @@ task = create_maintenance_task(
 ## Best Practices
 
 ### Processor Design
+
 - Keep tasks short-running (under 1 minute)
 - Handle errors gracefully and return meaningful error information
 - Use batch processing for large datasets
 - Include progress information in the return dict
 
 ### Error Handling
+
 - Always wrap your processor logic in try-catch blocks
 - Return structured error information
 - Log important events for debugging
 
 ### Performance
+
 - Limit batch sizes to avoid long-running tasks
 - Use database sessions efficiently
 - Consider memory usage for large datasets
 
 ### Testing
+
 - Create unit tests for your processors
 - Test error conditions
 - Verify the processor serialization/deserialization works correctly
@@ -167,6 +173,7 @@ task = create_maintenance_task(
 ## Database Patterns
 
 The maintenance task system follows the repository's established patterns:
+
 - Uses `session_maker()` for database operations
 - Wraps sync database operations in `call_sync_from_async` for async routes
 - Follows proper SQLAlchemy query patterns
@@ -174,15 +181,18 @@ The maintenance task system follows the repository's established patterns:
 ## Integration with Existing Systems
 
 ### User Management
+
 - Integrates with the existing `UserSettings` model
-- Uses the current user versioning system (`CURRENT_USER_SETTINGS_VERSION`)
+- Uses the current user versioning system (`ORG_SETTINGS_VERSION`)
 - Maintains compatibility with existing user management workflows
 
 ### Authentication
+
 - Admin endpoints use the existing SaaS authentication system
 - Requires users to have `admin = True` in their UserSettings
 
 ### Monitoring
+
 - Tasks are logged with structured information
 - Status updates are tracked in the database
 - Error information is preserved for debugging
@@ -206,6 +216,7 @@ The maintenance task system follows the repository's established patterns:
 ## Future Enhancements
 
 Potential improvements that could be added:
+
 - Task dependencies and scheduling
 - Retry mechanisms for failed tasks
 - Real-time progress updates

enterprise/server/maintenance_task_processor/user_version_upgrade_processor.py

@@ -1,155 +0,0 @@
-from __future__ import annotations
-
-from typing import List
-
-from server.constants import CURRENT_USER_SETTINGS_VERSION
-from server.logger import logger
-from storage.database import session_maker
-from storage.maintenance_task import MaintenanceTask, MaintenanceTaskProcessor
-from storage.saas_settings_store import SaasSettingsStore
-from storage.user_settings import UserSettings
-
-from openhands.core.config import load_openhands_config
-
-
-class UserVersionUpgradeProcessor(MaintenanceTaskProcessor):
-    """
-    Processor for upgrading user settings to the current version.
-
-    This processor takes a list of user IDs and upgrades any users
-    whose user_version is less than CURRENT_USER_SETTINGS_VERSION.
-    """
-
-    user_ids: List[str]
-
-    async def __call__(self, task: MaintenanceTask) -> dict:
-        """
-        Process user version upgrades for the specified user IDs.
-
-        Args:
-            task: The maintenance task being processed
-
-        Returns:
-            dict: Results containing successful and failed user IDs
-        """
-        logger.info(
-            'user_version_upgrade_processor:start',
-            extra={
-                'task_id': task.id,
-                'user_count': len(self.user_ids),
-                'current_version': CURRENT_USER_SETTINGS_VERSION,
-            },
-        )
-
-        if len(self.user_ids) > 100:
-            raise ValueError(
-                f'Too many user IDs: {len(self.user_ids)}. Maximum is 100.'
-            )
-
-        config = load_openhands_config()
-
-        # Track results
-        successful_upgrades = []
-        failed_upgrades = []
-        users_already_current = []
-
-        # Find users that need upgrading
-        with session_maker() as session:
-            users_to_upgrade = (
-                session.query(UserSettings)
-                .filter(
-                    UserSettings.keycloak_user_id.in_(self.user_ids),
-                    UserSettings.user_version < CURRENT_USER_SETTINGS_VERSION,
-                )
-                .all()
-            )
-
-            # Track users that are already current
-            users_needing_upgrade_ids = {u.keycloak_user_id for u in users_to_upgrade}
-            users_already_current = [
-                uid for uid in self.user_ids if uid not in users_needing_upgrade_ids
-            ]
-
-            logger.info(
-                'user_version_upgrade_processor:found_users',
-                extra={
-                    'task_id': task.id,
-                    'users_to_upgrade': len(users_to_upgrade),
-                    'users_already_current': len(users_already_current),
-                    'total_requested': len(self.user_ids),
-                },
-            )
-
-        # Process each user that needs upgrading
-        for user_settings in users_to_upgrade:
-            user_id = user_settings.keycloak_user_id
-            old_version = user_settings.user_version
-
-            try:
-                logger.info(
-                    'user_version_upgrade_processor:upgrading_user',
-                    extra={
-                        'task_id': task.id,
-                        'user_id': user_id,
-                        'old_version': old_version,
-                        'new_version': CURRENT_USER_SETTINGS_VERSION,
-                    },
-                )
-
-                # Create SaasSettingsStore instance and upgrade
-                settings_store = await SaasSettingsStore.get_instance(config, user_id)
-                await settings_store.create_default_settings(user_settings)
-
-                successful_upgrades.append(
-                    {
-                        'user_id': user_id,
-                        'old_version': old_version,
-                        'new_version': CURRENT_USER_SETTINGS_VERSION,
-                    }
-                )
-
-                logger.info(
-                    'user_version_upgrade_processor:user_upgraded',
-                    extra={
-                        'task_id': task.id,
-                        'user_id': user_id,
-                        'old_version': old_version,
-                        'new_version': CURRENT_USER_SETTINGS_VERSION,
-                    },
-                )
-
-            except Exception as e:
-                failed_upgrades.append(
-                    {'user_id': user_id, 'old_version': old_version, 'error': str(e)}
-                )
-
-                logger.error(
-                    'user_version_upgrade_processor:user_upgrade_failed',
-                    extra={
-                        'task_id': task.id,
-                        'user_id': user_id,
-                        'old_version': old_version,
-                        'error': str(e),
-                    },
-                )
-
-        # Create result summary
-        result = {
-            'total_users': len(self.user_ids),
-            'users_already_current': users_already_current,
-            'successful_upgrades': successful_upgrades,
-            'failed_upgrades': failed_upgrades,
-            'summary': (
-                f'Processed {len(self.user_ids)} users: '
-                f'{len(successful_upgrades)} upgraded, '
-                f'{len(users_already_current)} already current, '
-                f'{len(failed_upgrades)} errors'
-            ),
-        }
-
-        logger.info(
-            'user_version_upgrade_processor:completed',
-            extra={'task_id': task.id, 'result': result},
-        )
-
-        return result

enterprise/server/mcp/mcp_config.py

@@ -1,7 +1,5 @@
 from typing import TYPE_CHECKING
 
-from storage.api_key_store import ApiKeyStore
-
 if TYPE_CHECKING:
     from openhands.core.config.openhands_config import OpenHandsConfig
 
@@ -24,7 +22,7 @@ from openhands.core.logger import openhands_logger as logger
 # NOTE: these details are specific to the MCP protocol
 class SaaSOpenHandsMCPConfig(OpenHandsMCPConfig):
     @staticmethod
-    def create_default_mcp_server_config(
+    async def create_default_mcp_server_config(
         host: str, config: 'OpenHandsConfig', user_id: str | None = None
     ) -> tuple[MCPSHTTPServerConfig | None, list[MCPStdioServerConfig]]:
         """
@@ -36,13 +34,16 @@ class SaaSOpenHandsMCPConfig(OpenHandsMCPConfig):
         Returns:
             A tuple containing the default SSE server configuration and a list of MCP stdio server configurations
         """
+        from storage.api_key_store import ApiKeyStore
 
         api_key_store = ApiKeyStore.get_instance()
         if user_id:
-            api_key = api_key_store.retrieve_mcp_api_key(user_id)
+            api_key = await api_key_store.retrieve_mcp_api_key(user_id)
 
             if not api_key:
-                api_key = api_key_store.create_api_key(user_id, 'MCP_API_KEY', None)
+                api_key = await api_key_store.create_api_key(
+                    user_id, 'MCP_API_KEY', None
+                )
 
             if not api_key:
                 logger.error(f'Could not provision MCP API Key for user: {user_id}')

enterprise/server/middleware.py

@@ -103,11 +103,13 @@ class SetAuthCookieMiddleware:
         keycloak_auth_cookie = request.cookies.get('keycloak_auth')
         auth_header = request.headers.get('Authorization')
         mcp_auth_header = request.headers.get('X-Session-API-Key')
-        accepted_tos = False
+        api_auth_header = request.headers.get('X-Access-Token')
+        accepted_tos: bool | None = False
         if (
             keycloak_auth_cookie is None
             and (auth_header is None or not auth_header.startswith('Bearer '))
             and mcp_auth_header is None
+            and api_auth_header is None
         ):
             raise NoCredentialsError
 
@@ -144,7 +146,7 @@ class SetAuthCookieMiddleware:
         # "if accepted_tos is not None" as there should not be any users with
         # accepted_tos equal to "None"
         if accepted_tos is False and request.url.path != '/api/accept_tos':
-            logger.error('User has not accepted the terms of service')
+            logger.warning('User has not accepted the terms of service')
             raise TosNotAcceptedError
 
     def _should_attach(self, request: Request) -> bool:
@@ -160,8 +162,10 @@ class SetAuthCookieMiddleware:
             '/api/billing/customer-setup-success',
             '/api/billing/stripe-webhook',
             '/api/email/resend',
+            '/api/organizations/members/invite/accept',
             '/oauth/device/authorize',
             '/oauth/device/token',
+            '/api/v1/web-client/config',
         )
         if path in ignore_paths:
             return False
@@ -172,6 +176,10 @@ class SetAuthCookieMiddleware:
         ):
             return False
 
+        # Webhooks access is controlled using separate API keys
+        if path.startswith('/api/v1/webhooks/'):
+            return False
+
         is_mcp = path.startswith('/mcp')
         is_api_route = path.startswith('/api')
         return is_api_route or is_mcp

enterprise/server/routes/api_keys.py

@@ -1,113 +1,87 @@
 from datetime import UTC, datetime
 
-import httpx
 from fastapi import APIRouter, Depends, HTTPException, status
 from pydantic import BaseModel, field_validator
-from server.config import get_config
-from server.constants import (
-    BYOR_KEY_VERIFICATION_TIMEOUT,
-    LITE_LLM_API_KEY,
-    LITE_LLM_API_URL,
-)
+from storage.api_key import ApiKey
 from storage.api_key_store import ApiKeyStore
-from storage.database import session_maker
-from storage.saas_settings_store import SaasSettingsStore
+from storage.lite_llm_manager import LiteLlmManager
+from storage.org_member import OrgMember
+from storage.org_member_store import OrgMemberStore
+from storage.org_service import OrgService
+from storage.user_store import UserStore
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.server.user_auth import get_user_id
-from openhands.utils.async_utils import call_sync_from_async
-from openhands.utils.http_session import httpx_verify_option
 
 
 # Helper functions for BYOR API key management
 async def get_byor_key_from_db(user_id: str) -> str | None:
     """Get the BYOR key from the database for a user."""
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
+    user = await UserStore.get_user_by_id_async(user_id)
+    if not user:
+        return None
 
-    user_db_settings = await call_sync_from_async(
-        settings_store.get_user_settings_by_keycloak_id, user_id
-    )
-    if user_db_settings and user_db_settings.llm_api_key_for_byor:
-        return user_db_settings.llm_api_key_for_byor
+    current_org_id = user.current_org_id
+    current_org_member: OrgMember = None
+    for org_member in user.org_members:
+        if org_member.org_id == current_org_id:
+            current_org_member = org_member
+            break
+    if not current_org_member:
+        return None
+    if current_org_member.llm_api_key_for_byor:
+        return current_org_member.llm_api_key_for_byor.get_secret_value()
     return None
 
 
 async def store_byor_key_in_db(user_id: str, key: str) -> None:
     """Store the BYOR key in the database for a user."""
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
+    user = await UserStore.get_user_by_id_async(user_id)
+    if not user:
+        return None
 
-    def _update_user_settings():
-        with session_maker() as session:
-            user_db_settings = settings_store.get_user_settings_by_keycloak_id(
-                user_id, session
-            )
-            if user_db_settings:
-                user_db_settings.llm_api_key_for_byor = key
-                session.commit()
-                logger.info(
-                    'Successfully stored BYOR key in user settings',
-                    extra={'user_id': user_id},
-                )
-            else:
-                logger.warning(
-                    'User settings not found when trying to store BYOR key',
-                    extra={'user_id': user_id},
-                )
-
-    await call_sync_from_async(_update_user_settings)
+    current_org_id = user.current_org_id
+    current_org_member: OrgMember = None
+    for org_member in user.org_members:
+        if org_member.org_id == current_org_id:
+            current_org_member = org_member
+            break
+    if not current_org_member:
+        return None
+    current_org_member.llm_api_key_for_byor = key
+    OrgMemberStore.update_org_member(current_org_member)
 
 
 async def generate_byor_key(user_id: str) -> str | None:
     """Generate a new BYOR key for a user."""
-    if not (LITE_LLM_API_KEY and LITE_LLM_API_URL):
-        logger.warning(
-            'LiteLLM API configuration not found', extra={'user_id': user_id}
-        )
-        return None
-
     try:
-        async with httpx.AsyncClient(
-            verify=httpx_verify_option(),
-            headers={
-                'x-goog-api-key': LITE_LLM_API_KEY,
-            },
-        ) as client:
-            response = await client.post(
-                f'{LITE_LLM_API_URL}/key/generate',
-                json={
+        user = await UserStore.get_user_by_id_async(user_id)
+        if not user:
+            return None
+        current_org_id = str(user.current_org_id)
+        key = await LiteLlmManager.generate_key(
+            user_id,
+            current_org_id,
+            f'BYOR Key - user {user_id}, org {current_org_id}',
+            {'type': 'byor'},
+        )
+
+        if key:
+            logger.info(
+                'Successfully generated new BYOR key',
+                extra={
                     'user_id': user_id,
-                    'metadata': {'type': 'byor'},
-                    'key_alias': f'BYOR Key - user {user_id}',
+                    'key_length': len(key) if key else 0,
+                    'key_prefix': key[:10] + '...' if key and len(key) > 10 else key,
                 },
             )
-            response.raise_for_status()
-            response_json = response.json()
-            key = response_json.get('key')
-
-            if key:
-                logger.info(
-                    'Successfully generated new BYOR key',
-                    extra={
-                        'user_id': user_id,
-                        'key_length': len(key) if key else 0,
-                        'key_prefix': key[:10] + '...'
-                        if key and len(key) > 10
-                        else key,
-                    },
-                )
-                return key
-            else:
-                logger.error(
-                    'Failed to generate BYOR LLM API key - no key in response',
-                    extra={'user_id': user_id, 'response_json': response_json},
-                )
-                return None
+            return key
+        else:
+            logger.error(
+                'Failed to generate BYOR LLM API key - no key in response',
+                extra={'user_id': user_id},
+            )
+            return None
     except Exception as e:
         logger.exception(
             'Error generating BYOR key',
@@ -116,96 +90,25 @@ async def generate_byor_key(user_id: str) -> str | None:
         return None
 
 
-async def verify_byor_key_in_litellm(byor_key: str, user_id: str) -> bool:
-    """Verify that a BYOR key is valid in LiteLLM by making a lightweight API call.
-
-    Args:
-        byor_key: The BYOR key to verify
-        user_id: The user ID for logging purposes
-
-    Returns:
-        True if the key is verified as valid, False if verification fails or key is invalid.
-        Returns False on network errors/timeouts to ensure we don't return potentially invalid keys.
-    """
-    if not (LITE_LLM_API_URL and byor_key):
-        return False
-
-    try:
-        async with httpx.AsyncClient(
-            verify=httpx_verify_option(),
-            timeout=BYOR_KEY_VERIFICATION_TIMEOUT,
-        ) as client:
-            # Make a lightweight request to verify the key
-            # Using /v1/models endpoint as it's lightweight and requires authentication
-            response = await client.get(
-                f'{LITE_LLM_API_URL}/v1/models',
-                headers={
-                    'Authorization': f'Bearer {byor_key}',
-                },
-            )
-
-            # Only 200 status code indicates valid key
-            if response.status_code == 200:
-                logger.debug(
-                    'BYOR key verification successful',
-                    extra={'user_id': user_id},
-                )
-                return True
-
-            # All other status codes (401, 403, 500, etc.) are treated as invalid
-            # This includes authentication errors and server errors
-            logger.warning(
-                'BYOR key verification failed - treating as invalid',
-                extra={
-                    'user_id': user_id,
-                    'status_code': response.status_code,
-                    'key_prefix': byor_key[:10] + '...'
-                    if len(byor_key) > 10
-                    else byor_key,
-                },
-            )
-            return False
-
-    except (httpx.TimeoutException, Exception) as e:
-        # Any exception (timeout, network error, etc.) means we can't verify
-        # Return False to trigger regeneration rather than returning potentially invalid key
-        logger.warning(
-            'BYOR key verification error - treating as invalid to ensure key validity',
-            extra={
-                'user_id': user_id,
-                'error': str(e),
-                'error_type': type(e).__name__,
-            },
-        )
-        return False
-
-
 async def delete_byor_key_from_litellm(user_id: str, byor_key: str) -> bool:
-    """Delete the BYOR key from LiteLLM using the key directly."""
-    if not (LITE_LLM_API_KEY and LITE_LLM_API_URL):
-        logger.warning(
-            'LiteLLM API configuration not found', extra={'user_id': user_id}
-        )
-        return False
+    """Delete the BYOR key from LiteLLM using the key directly.
 
+    Also attempts to delete by key alias if the key is not found,
+    to clean up orphaned aliases that could block key regeneration.
+    """
     try:
-        async with httpx.AsyncClient(
-            verify=httpx_verify_option(),
-            headers={
-                'x-goog-api-key': LITE_LLM_API_KEY,
-            },
-        ) as client:
-            # Delete the key directly using the key value
-            delete_url = f'{LITE_LLM_API_URL}/key/delete'
-            delete_payload = {'keys': [byor_key]}
+        # Get user to construct the key alias
+        user = await UserStore.get_user_by_id_async(user_id)
+        key_alias = None
+        if user and user.current_org_id:
+            key_alias = f'BYOR Key - user {user_id}, org {user.current_org_id}'
 
-            delete_response = await client.post(delete_url, json=delete_payload)
-            delete_response.raise_for_status()
-            logger.info(
-                'Successfully deleted BYOR key from LiteLLM',
-                extra={'user_id': user_id},
-            )
-            return True
+        await LiteLlmManager.delete_key(byor_key, key_alias=key_alias)
+        logger.info(
+            'Successfully deleted BYOR key from LiteLLM',
+            extra={'user_id': user_id},
+        )
+        return True
     except Exception as e:
         logger.exception(
             'Error deleting BYOR key from LiteLLM',
@@ -233,9 +136,9 @@ class ApiKeyCreate(BaseModel):
 class ApiKeyResponse(BaseModel):
     id: int
     name: str | None = None
-    created_at: str
-    last_used_at: str | None = None
-    expires_at: str | None = None
+    created_at: datetime
+    last_used_at: datetime | None = None
+    expires_at: datetime | None = None
 
 
 class ApiKeyCreateResponse(ApiKeyResponse):
@@ -246,58 +149,78 @@ class LlmApiKeyResponse(BaseModel):
     key: str | None
 
 
-@api_router.post('', response_model=ApiKeyCreateResponse)
-async def create_api_key(key_data: ApiKeyCreate, user_id: str = Depends(get_user_id)):
+class ByorPermittedResponse(BaseModel):
+    permitted: bool
+
+
+class MessageResponse(BaseModel):
+    message: str
+
+
+def api_key_to_response(key: ApiKey) -> ApiKeyResponse:
+    """Convert an ApiKey model to an ApiKeyResponse."""
+    return ApiKeyResponse(
+        id=key.id,
+        name=key.name,
+        created_at=key.created_at,
+        last_used_at=key.last_used_at,
+        expires_at=key.expires_at,
+    )
+
+
+@api_router.get('/llm/byor/permitted', tags=['Keys'])
+async def check_byor_permitted(
+    user_id: str = Depends(get_user_id),
+) -> ByorPermittedResponse:
+    """Check if BYOR key export is permitted for the user's current org."""
+    try:
+        permitted = await OrgService.check_byor_export_enabled(user_id)
+        return ByorPermittedResponse(permitted=permitted)
+    except Exception as e:
+        logger.exception(
+            'Error checking BYOR export permission', extra={'error': str(e)}
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to check BYOR export permission',
+        )
+
+
+@api_router.post('', tags=['Keys'])
+async def create_api_key(
+    key_data: ApiKeyCreate, user_id: str = Depends(get_user_id)
+) -> ApiKeyCreateResponse:
     """Create a new API key for the authenticated user."""
     try:
-        api_key = api_key_store.create_api_key(
+        api_key = await api_key_store.create_api_key(
             user_id, key_data.name, key_data.expires_at
         )
         # Get the created key details
-        keys = api_key_store.list_api_keys(user_id)
+        keys = await api_key_store.list_api_keys(user_id)
         for key in keys:
-            if key['name'] == key_data.name:
-                return {
-                    **key,
-                    'key': api_key,
-                    'created_at': (
-                        key['created_at'].isoformat() if key['created_at'] else None
-                    ),
-                    'last_used_at': (
-                        key['last_used_at'].isoformat() if key['last_used_at'] else None
-                    ),
-                    'expires_at': (
-                        key['expires_at'].isoformat() if key['expires_at'] else None
-                    ),
-                }
+            if key.name == key_data.name:
+                return ApiKeyCreateResponse(
+                    id=key.id,
+                    name=key.name,
+                    key=api_key,
+                    created_at=key.created_at,
+                    last_used_at=key.last_used_at,
+                    expires_at=key.expires_at,
+                )
     except Exception:
         logger.exception('Error creating API key')
-        raise HTTPException(
-            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
-            detail='Failed to create API key',
-        )
+    raise HTTPException(
+        status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+        detail='Failed to create API key',
+    )
 
 
-@api_router.get('', response_model=list[ApiKeyResponse])
-async def list_api_keys(user_id: str = Depends(get_user_id)):
+@api_router.get('', tags=['Keys'])
+async def list_api_keys(user_id: str = Depends(get_user_id)) -> list[ApiKeyResponse]:
     """List all API keys for the authenticated user."""
     try:
-        keys = api_key_store.list_api_keys(user_id)
-        return [
-            {
-                **key,
-                'created_at': (
-                    key['created_at'].isoformat() if key['created_at'] else None
-                ),
-                'last_used_at': (
-                    key['last_used_at'].isoformat() if key['last_used_at'] else None
-                ),
-                'expires_at': (
-                    key['expires_at'].isoformat() if key['expires_at'] else None
-                ),
-            }
-            for key in keys
-        ]
+        keys = await api_key_store.list_api_keys(user_id)
+        return [api_key_to_response(key) for key in keys]
     except Exception:
         logger.exception('Error listing API keys')
         raise HTTPException(
@@ -306,16 +229,18 @@ async def list_api_keys(user_id: str = Depends(get_user_id)):
         )
 
 
-@api_router.delete('/{key_id}')
-async def delete_api_key(key_id: int, user_id: str = Depends(get_user_id)):
+@api_router.delete('/{key_id}', tags=['Keys'])
+async def delete_api_key(
+    key_id: int, user_id: str = Depends(get_user_id)
+) -> MessageResponse:
     """Delete an API key."""
     try:
         # First, verify the key belongs to the user
-        keys = api_key_store.list_api_keys(user_id)
+        keys = await api_key_store.list_api_keys(user_id)
         key_to_delete = None
 
         for key in keys:
-            if key['id'] == key_id:
+            if key.id == key_id:
                 key_to_delete = key
                 break
 
@@ -333,7 +258,7 @@ async def delete_api_key(key_id: int, user_id: str = Depends(get_user_id)):
                 status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
                 detail='Failed to delete API key',
             )
-        return {'message': 'API key deleted successfully'}
+        return MessageResponse(message='API key deleted successfully')
     except HTTPException:
         raise
     except Exception:
@@ -344,22 +269,33 @@ async def delete_api_key(key_id: int, user_id: str = Depends(get_user_id)):
         )
 
 
-@api_router.get('/llm/byor', response_model=LlmApiKeyResponse)
-async def get_llm_api_key_for_byor(user_id: str = Depends(get_user_id)):
+@api_router.get('/llm/byor', tags=['Keys'])
+async def get_llm_api_key_for_byor(
+    user_id: str = Depends(get_user_id),
+) -> LlmApiKeyResponse:
     """Get the LLM API key for BYOR (Bring Your Own Runtime) for the authenticated user.
 
     This endpoint validates that the key exists in LiteLLM before returning it.
     If validation fails, it automatically generates a new key to ensure users
     always receive a working key.
+
+    Returns 402 Payment Required if BYOR export is not enabled for the user's org.
     """
     try:
+        # Check if BYOR export is enabled for the user's org
+        if not await OrgService.check_byor_export_enabled(user_id):
+            raise HTTPException(
+                status_code=status.HTTP_402_PAYMENT_REQUIRED,
+                detail='BYOR key export is not enabled. Purchase credits to enable this feature.',
+            )
+
         # Check if the BYOR key exists in the database
         byor_key = await get_byor_key_from_db(user_id)
         if byor_key:
             # Validate that the key is actually registered in LiteLLM
-            is_valid = await verify_byor_key_in_litellm(byor_key, user_id)
+            is_valid = await LiteLlmManager.verify_key(byor_key, user_id)
             if is_valid:
-                return {'key': byor_key}
+                return LlmApiKeyResponse(key=byor_key)
             else:
                 # Key exists in DB but is invalid in LiteLLM - regenerate it
                 logger.warning(
@@ -384,7 +320,7 @@ async def get_llm_api_key_for_byor(user_id: str = Depends(get_user_id)):
                 'Successfully generated and stored new BYOR key',
                 extra={'user_id': user_id},
             )
-            return {'key': key}
+            return LlmApiKeyResponse(key=key)
         else:
             logger.error(
                 'Failed to generate new BYOR LLM API key',
@@ -406,19 +342,22 @@ async def get_llm_api_key_for_byor(user_id: str = Depends(get_user_id)):
         )
 
 
-@api_router.post('/llm/byor/refresh', response_model=LlmApiKeyResponse)
-async def refresh_llm_api_key_for_byor(user_id: str = Depends(get_user_id)):
-    """Refresh the LLM API key for BYOR (Bring Your Own Runtime) for the authenticated user."""
+@api_router.post('/llm/byor/refresh', tags=['Keys'])
+async def refresh_llm_api_key_for_byor(
+    user_id: str = Depends(get_user_id),
+) -> LlmApiKeyResponse:
+    """Refresh the LLM API key for BYOR (Bring Your Own Runtime) for the authenticated user.
+
+    Returns 402 Payment Required if BYOR export is not enabled for the user's org.
+    """
     logger.info('Starting BYOR LLM API key refresh', extra={'user_id': user_id})
 
     try:
-        if not (LITE_LLM_API_KEY and LITE_LLM_API_URL):
-            logger.warning(
-                'LiteLLM API configuration not found', extra={'user_id': user_id}
-            )
+        # Check if BYOR export is enabled for the user's org
+        if not await OrgService.check_byor_export_enabled(user_id):
             raise HTTPException(
-                status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
-                detail='LiteLLM API configuration not found',
+                status_code=status.HTTP_402_PAYMENT_REQUIRED,
+                detail='BYOR key export is not enabled. Purchase credits to enable this feature.',
             )
 
         # Get the existing BYOR key from the database
@@ -459,7 +398,7 @@ async def refresh_llm_api_key_for_byor(user_id: str = Depends(get_user_id)):
             'BYOR LLM API key refresh completed successfully',
             extra={'user_id': user_id},
         )
-        return {'key': key}
+        return LlmApiKeyResponse(key=key)
     except HTTPException as he:
         logger.error(
             'HTTP exception during BYOR LLM API key refresh',

enterprise/server/routes/auth.py

@@ -1,9 +1,11 @@
 import base64
 import json
+import uuid
 import warnings
 from datetime import datetime, timezone
 from typing import Annotated, Literal, Optional
 from urllib.parse import quote
+from uuid import UUID as parse_uuid
 
 import posthog
 from fastapi import APIRouter, Header, HTTPException, Request, Response, status
@@ -22,12 +24,19 @@ from server.auth.gitlab_sync import schedule_gitlab_repo_sync
 from server.auth.recaptcha_service import recaptcha_service
 from server.auth.saas_user_auth import SaasUserAuth
 from server.auth.token_manager import TokenManager
-from server.config import get_config, sign_token
+from server.config import sign_token
 from server.constants import IS_FEATURE_ENV
 from server.routes.event_webhook import _get_session_api_key, _get_user_id
+from server.services.org_invitation_service import (
+    EmailMismatchError,
+    InvitationExpiredError,
+    InvitationInvalidError,
+    OrgInvitationService,
+    UserAlreadyMemberError,
+)
 from storage.database import session_maker
-from storage.saas_settings_store import SaasSettingsStore
-from storage.user_settings import UserSettings
+from storage.user import User
+from storage.user_store import UserStore
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.integrations.provider import ProviderHandler
@@ -87,7 +96,8 @@ def get_cookie_domain(request: Request) -> str | None:
     # for now just use the full hostname except for staging stacks.
     return (
         None
-        if (request.url.hostname or '').endswith('staging.all-hand.dev')
+        if not request.url.hostname
+        or request.url.hostname.endswith('staging.all-hands.dev')
         else request.url.hostname
     )
 
@@ -102,22 +112,40 @@ def get_cookie_samesite(request: Request) -> Literal['lax', 'strict']:
     )
 
 
+def _extract_oauth_state(state: str | None) -> tuple[str, str | None, str | None]:
+    """Extract redirect URL, reCAPTCHA token, and invitation token from OAuth state.
+
+    Returns:
+        Tuple of (redirect_url, recaptcha_token, invitation_token).
+        Tokens may be None.
+    """
+    if not state:
+        return '', None, None
+
+    try:
+        # Try to decode as JSON (new format with reCAPTCHA and/or invitation)
+        state_data = json.loads(base64.urlsafe_b64decode(state.encode()).decode())
+        return (
+            state_data.get('redirect_url', ''),
+            state_data.get('recaptcha_token'),
+            state_data.get('invitation_token'),
+        )
+    except Exception:
+        # Old format - state is just the redirect URL
+        return state, None, None
+
+
+# Keep alias for backward compatibility
 def _extract_recaptcha_state(state: str | None) -> tuple[str, str | None]:
     """Extract redirect URL and reCAPTCHA token from OAuth state.
 
+    Deprecated: Use _extract_oauth_state instead.
+
     Returns:
         Tuple of (redirect_url, recaptcha_token). Token may be None.
     """
-    if not state:
-        return '', None
-
-    try:
-        # Try to decode as JSON (new format with reCAPTCHA)
-        state_data = json.loads(base64.urlsafe_b64decode(state.encode()).decode())
-        return state_data.get('redirect_url', ''), state_data.get('recaptcha_token')
-    except Exception:
-        # Old format - state is just the redirect URL
-        return state, None
+    redirect_url, recaptcha_token, _ = _extract_oauth_state(state)
+    return redirect_url, recaptcha_token
 
 
 @oauth_router.get('/keycloak/callback')
@@ -128,8 +156,8 @@ async def keycloak_callback(
     error: Optional[str] = None,
     error_description: Optional[str] = None,
 ):
-    # Extract redirect URL and reCAPTCHA token from state
-    redirect_url, recaptcha_token = _extract_recaptcha_state(state)
+    # Extract redirect URL, reCAPTCHA token, and invitation token from state
+    redirect_url, recaptcha_token, invitation_token = _extract_oauth_state(state)
     if not redirect_url:
         redirect_url = str(request.base_url)
 
@@ -174,6 +202,24 @@ async def keycloak_callback(
 
     email = user_info.get('email')
     user_id = user_info['sub']
+    user = await UserStore.get_user_by_id_async(user_id)
+    if not user:
+        user = await UserStore.create_user(user_id, user_info)
+    else:
+        # Existing user — gradually backfill contact_name if it still has a username-style value
+        await UserStore.backfill_contact_name(user_id, user_info)
+        await UserStore.backfill_user_email(user_id, user_info)
+
+    if not user:
+        logger.error(f'Failed to authenticate user {user_info["preferred_username"]}')
+        return JSONResponse(
+            status_code=status.HTTP_401_UNAUTHORIZED,
+            content={
+                'error': f'Failed to authenticate user {user_info["preferred_username"]}'
+            },
+        )
+
+    logger.info(f'Logging in user {str(user.id)} in org {user.current_org_id}')
 
     # reCAPTCHA verification with Account Defender
     if RECAPTCHA_SITE_KEY:
@@ -203,6 +249,7 @@ async def keycloak_callback(
                 user_ip=user_ip,
                 user_agent=user_agent,
                 email=email,
+                user_id=user_id,
             )
 
             if not result.allowed:
@@ -282,8 +329,13 @@ async def keycloak_callback(
         from server.routes.email import verify_email
 
         await verify_email(request=request, user_id=user_id, is_auth_flow=True)
-        redirect_url = f'{request.base_url}login?email_verification_required=true&user_id={user_id}'
-        response = RedirectResponse(redirect_url, status_code=302)
+        verification_redirect_url = f'{request.base_url}login?email_verification_required=true&user_id={user_id}'
+        # Preserve invitation token so it can be included in OAuth state after verification
+        if invitation_token:
+            verification_redirect_url = (
+                f'{verification_redirect_url}&invitation_token={invitation_token}'
+            )
+        response = RedirectResponse(verification_redirect_url, status_code=302)
         return response
 
     # default to github IDP for now.
@@ -360,14 +412,78 @@ async def keycloak_callback(
             f'&state={state}'
         )
 
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
-    user_settings = settings_store.get_user_settings_by_keycloak_id(user_id)
-    has_accepted_tos = (
-        user_settings is not None and user_settings.accepted_tos is not None
-    )
+    has_accepted_tos = user.accepted_tos is not None
+
+    # Process invitation token if present (after email verification but before TOS)
+    if invitation_token:
+        try:
+            logger.info(
+                'Processing invitation token during auth callback',
+                extra={
+                    'user_id': user_id,
+                    'invitation_token_prefix': invitation_token[:10] + '...',
+                },
+            )
+
+            await OrgInvitationService.accept_invitation(
+                invitation_token, parse_uuid(user_id)
+            )
+            logger.info(
+                'Invitation accepted during auth callback',
+                extra={'user_id': user_id},
+            )
+
+        except InvitationExpiredError:
+            logger.warning(
+                'Invitation expired during auth callback',
+                extra={'user_id': user_id},
+            )
+            # Add query param to redirect URL
+            if '?' in redirect_url:
+                redirect_url = f'{redirect_url}&invitation_expired=true'
+            else:
+                redirect_url = f'{redirect_url}?invitation_expired=true'
+
+        except InvitationInvalidError as e:
+            logger.warning(
+                'Invalid invitation during auth callback',
+                extra={'user_id': user_id, 'error': str(e)},
+            )
+            if '?' in redirect_url:
+                redirect_url = f'{redirect_url}&invitation_invalid=true'
+            else:
+                redirect_url = f'{redirect_url}?invitation_invalid=true'
+
+        except UserAlreadyMemberError:
+            logger.info(
+                'User already member during invitation acceptance',
+                extra={'user_id': user_id},
+            )
+            if '?' in redirect_url:
+                redirect_url = f'{redirect_url}&already_member=true'
+            else:
+                redirect_url = f'{redirect_url}?already_member=true'
+
+        except EmailMismatchError as e:
+            logger.warning(
+                'Email mismatch during auth callback invitation acceptance',
+                extra={'user_id': user_id, 'error': str(e)},
+            )
+            if '?' in redirect_url:
+                redirect_url = f'{redirect_url}&email_mismatch=true'
+            else:
+                redirect_url = f'{redirect_url}?email_mismatch=true'
+
+        except Exception as e:
+            logger.exception(
+                'Unexpected error processing invitation during auth callback',
+                extra={'user_id': user_id, 'error': str(e)},
+            )
+            # Don't fail the login if invitation processing fails
+            if '?' in redirect_url:
+                redirect_url = f'{redirect_url}&invitation_error=true'
+            else:
+                redirect_url = f'{redirect_url}?invitation_error=true'
 
     # If the user hasn't accepted the TOS, redirect to the TOS page
     if not has_accepted_tos:
@@ -375,8 +491,12 @@ async def keycloak_callback(
         tos_redirect_url = (
             f'{request.base_url}accept-tos?redirect_url={encoded_redirect_url}'
         )
+        if invitation_token:
+            tos_redirect_url = f'{tos_redirect_url}&invitation_success=true'
         response = RedirectResponse(tos_redirect_url, status_code=302)
     else:
+        if invitation_token:
+            redirect_url = f'{redirect_url}&invitation_success=true'
         response = RedirectResponse(redirect_url, status_code=302)
 
     set_response_cookie(
@@ -430,7 +550,10 @@ async def keycloak_offline_callback(code: str, state: str, request: Request):
         user_id=user_info['sub'], offline_token=keycloak_refresh_token
     )
 
-    return RedirectResponse(state if state else request.base_url, status_code=302)
+    redirect_url, _, _ = _extract_oauth_state(state)
+    return RedirectResponse(
+        redirect_url if redirect_url else request.base_url, status_code=302
+    )
 
 
 @oauth_router.get('/github/callback')
@@ -486,28 +609,20 @@ async def accept_tos(request: Request):
     redirect_url = body.get('redirect_url', str(request.base_url))
 
     # Update user settings with TOS acceptance
+    accepted_tos: datetime = datetime.now(timezone.utc)
     with session_maker() as session:
-        user_settings = (
-            session.query(UserSettings)
-            .filter(UserSettings.keycloak_user_id == user_id)
-            .first()
-        )
-
-        if user_settings:
-            user_settings.accepted_tos = datetime.now(timezone.utc)
-            session.merge(user_settings)
-        else:
-            # Create user settings if they don't exist
-            user_settings = UserSettings(
-                keycloak_user_id=user_id,
-                accepted_tos=datetime.now(timezone.utc),
-                user_version=0,  # This will trigger a migration to the latest version on next load
+        user = session.query(User).filter(User.id == uuid.UUID(user_id)).first()
+        if not user:
+            session.rollback()
+            logger.error('User for {user_id} not found.')
+            return JSONResponse(
+                status_code=status.HTTP_401_UNAUTHORIZED,
+                content={'error': 'User does not exist'},
             )
-            session.add(user_settings)
-
+        user.accepted_tos = accepted_tos
         session.commit()
 
-    logger.info(f'User {user_id} accepted TOS')
+        logger.info(f'User {user_id} accepted TOS')
 
     response = JSONResponse(
         status_code=status.HTTP_200_OK, content={'redirect_url': redirect_url}

enterprise/server/routes/billing.py

@@ -4,63 +4,41 @@ from datetime import UTC, datetime
 from decimal import Decimal
 from enum import Enum
 
-import httpx
 import stripe
-from dateutil.relativedelta import relativedelta  # type: ignore
 from fastapi import APIRouter, Depends, HTTPException, Request, status
-from fastapi.responses import JSONResponse, RedirectResponse
+from fastapi.responses import RedirectResponse
 from integrations import stripe_service
 from pydantic import BaseModel
-from server.config import get_config
-from server.constants import (
-    LITE_LLM_API_KEY,
-    LITE_LLM_API_URL,
-    STRIPE_API_KEY,
-    STRIPE_WEBHOOK_SECRET,
-    SUBSCRIPTION_PRICE_DATA,
-    get_default_litellm_model,
-)
+from server.constants import STRIPE_API_KEY
 from server.logger import logger
+from starlette.datastructures import URL
 from storage.billing_session import BillingSession
 from storage.database import session_maker
-from storage.saas_settings_store import SaasSettingsStore
+from storage.lite_llm_manager import LiteLlmManager
+from storage.org import Org
 from storage.subscription_access import SubscriptionAccess
+from storage.user_store import UserStore
 
+from openhands.app_server.config import get_global_config
 from openhands.server.user_auth import get_user_id
-from openhands.utils.http_session import httpx_verify_option
 
 stripe.api_key = STRIPE_API_KEY
-billing_router = APIRouter(prefix='/api/billing')
+billing_router = APIRouter(prefix='/api/billing', tags=['Billing'])
 
 
-# TODO: Add a new app_mode named "ON_PREM" to support self-hosted customers instead of doing this
-# and members should comment out the "validate_saas_environment" function if they are developing and testing locally.
-def is_all_hands_saas_environment(request: Request) -> bool:
-    """Check if the current domain is an All Hands SaaS environment.
-
-    Args:
-        request: FastAPI Request object
-
-    Returns:
-        True if the current domain contains "all-hands.dev" or "openhands.dev" postfix
+async def validate_billing_enabled() -> None:
     """
-    hostname = request.url.hostname or ''
-    return hostname.endswith('all-hands.dev') or hostname.endswith('openhands.dev')
-
-
-def validate_saas_environment(request: Request) -> None:
-    """Validate that the request is coming from an All Hands SaaS environment.
-
-    Args:
-        request: FastAPI Request object
-
-    Raises:
-        HTTPException: If the request is not from an All Hands SaaS environment
+    Validate that the billing feature flag is enabled
     """
-    if not is_all_hands_saas_environment(request):
+    config = get_global_config()
+    web_client_config = await config.web_client.get_web_client_config()
+    if not web_client_config.feature_flags.enable_billing:
         raise HTTPException(
             status_code=status.HTTP_403_FORBIDDEN,
-            detail='Checkout sessions are only available for All Hands SaaS environments',
+            detail=(
+                'Billing is disabled in this environment. '
+                'Please set OH_WEB_CLIENT_FEATURE_FLAGS_ENABLE_BILLING to enable billing.'
+            ),
         )
 
 
@@ -106,31 +84,20 @@ def calculate_credits(user_info: LiteLlmUserInfo) -> float:
     return max(max_budget - spend, 0.0)
 
 
-# Endpoint to retrieve user's current credit balance
+# Endpoint to retrieve the current organization's credit balance
 @billing_router.get('/credits')
 async def get_credits(user_id: str = Depends(get_user_id)) -> GetCreditsResponse:
     if not stripe_service.STRIPE_API_KEY:
         return GetCreditsResponse()
-    try:
-        async with httpx.AsyncClient(
-            verify=httpx_verify_option(), timeout=15.0
-        ) as client:
-            user_json = await _get_litellm_user(client, user_id)
-            credits = calculate_credits(user_json['user_info'])
-        return GetCreditsResponse(credits=Decimal('{:.2f}'.format(credits)))
-    except httpx.HTTPStatusError as e:
-        logger.error(
-            f'litellm_get_user_failed: {type(e).__name__}: {e}',
-            extra={
-                'user_id': user_id,
-                'status_code': e.response.status_code,
-            },
-            exc_info=True,
-        )
-        raise HTTPException(
-            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
-            detail='Failed to retrieve credit balance from billing service',
-        )
+    user = await UserStore.get_user_by_id_async(user_id)
+    user_team_info = await LiteLlmManager.get_user_team_info(
+        user_id, str(user.current_org_id)
+    )
+    max_budget, spend = LiteLlmManager.get_budget_from_team_info(
+        user_team_info, user_id, str(user.current_org_id)
+    )
+    credits = max(max_budget - spend, 0)
+    return GetCreditsResponse(credits=Decimal('{:.2f}'.format(credits)))
 
 
 # Endpoint to retrieve user's current subscription access
@@ -165,79 +132,7 @@ async def get_subscription_access(
 async def has_payment_method(user_id: str = Depends(get_user_id)) -> bool:
     if not user_id:
         raise HTTPException(status.HTTP_401_UNAUTHORIZED)
-    return await stripe_service.has_payment_method(user_id)
-
-
-# Endpoint to cancel user's subscription
-@billing_router.post('/cancel-subscription')
-async def cancel_subscription(user_id: str = Depends(get_user_id)) -> JSONResponse:
-    """Cancel user's active subscription at the end of the current billing period."""
-    if not user_id:
-        raise HTTPException(status.HTTP_401_UNAUTHORIZED)
-
-    with session_maker() as session:
-        # Find the user's active subscription
-        now = datetime.now(UTC)
-        subscription_access = (
-            session.query(SubscriptionAccess)
-            .filter(SubscriptionAccess.status == 'ACTIVE')
-            .filter(SubscriptionAccess.user_id == user_id)
-            .filter(SubscriptionAccess.start_at <= now)
-            .filter(SubscriptionAccess.end_at >= now)
-            .filter(SubscriptionAccess.cancelled_at.is_(None))  # Not already cancelled
-            .first()
-        )
-
-        if not subscription_access:
-            raise HTTPException(
-                status_code=status.HTTP_404_NOT_FOUND,
-                detail='No active subscription found',
-            )
-
-        if not subscription_access.stripe_subscription_id:
-            raise HTTPException(
-                status_code=status.HTTP_400_BAD_REQUEST,
-                detail='Cannot cancel subscription: missing Stripe subscription ID',
-            )
-
-        try:
-            # Cancel the subscription in Stripe at period end
-            await stripe.Subscription.modify_async(
-                subscription_access.stripe_subscription_id, cancel_at_period_end=True
-            )
-
-            # Update local database
-            subscription_access.cancelled_at = datetime.now(UTC)
-            session.merge(subscription_access)
-            session.commit()
-
-            logger.info(
-                'subscription_cancelled',
-                extra={
-                    'user_id': user_id,
-                    'stripe_subscription_id': subscription_access.stripe_subscription_id,
-                    'subscription_access_id': subscription_access.id,
-                    'end_at': subscription_access.end_at,
-                },
-            )
-
-            return JSONResponse(
-                {'status': 'success', 'message': 'Subscription cancelled successfully'}
-            )
-
-        except stripe.StripeError as e:
-            logger.error(
-                'stripe_cancellation_failed',
-                extra={
-                    'user_id': user_id,
-                    'stripe_subscription_id': subscription_access.stripe_subscription_id,
-                    'error': str(e),
-                },
-            )
-            raise HTTPException(
-                status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
-                detail=f'Failed to cancel subscription: {str(e)}',
-            )
+    return await stripe_service.has_payment_method_by_user_id(user_id)
 
 
 # Endpoint to create a new setup intent in stripe
@@ -245,17 +140,17 @@ async def cancel_subscription(user_id: str = Depends(get_user_id)) -> JSONRespon
 async def create_customer_setup_session(
     request: Request, user_id: str = Depends(get_user_id)
 ) -> CreateBillingSessionResponse:
-    validate_saas_environment(request)
-
-    customer_id = await stripe_service.find_or_create_customer(user_id)
+    await validate_billing_enabled()
+    customer_info = await stripe_service.find_or_create_customer_by_user_id(user_id)
+    base_url = _get_base_url(request)
     checkout_session = await stripe.checkout.Session.create_async(
-        customer=customer_id,
+        customer=customer_info['customer_id'],
         mode='setup',
         payment_method_types=['card'],
-        success_url=f'{request.base_url}?free_credits=success',
-        cancel_url=f'{request.base_url}',
+        success_url=f'{base_url}?setup=success',
+        cancel_url=f'{base_url}',
     )
-    return CreateBillingSessionResponse(redirect_url=checkout_session.url)  # type: ignore[arg-type]
+    return CreateBillingSessionResponse(redirect_url=checkout_session.url)
 
 
 # Endpoint to create a new Stripe checkout session for credit purchase
@@ -265,11 +160,11 @@ async def create_checkout_session(
     request: Request,
     user_id: str = Depends(get_user_id),
 ) -> CreateBillingSessionResponse:
-    validate_saas_environment(request)
-
-    customer_id = await stripe_service.find_or_create_customer(user_id)
+    await validate_billing_enabled()
+    base_url = _get_base_url(request)
+    customer_info = await stripe_service.find_or_create_customer_by_user_id(user_id)
     checkout_session = await stripe.checkout.Session.create_async(
-        customer=customer_id,
+        customer=customer_info['customer_id'],
         line_items=[
             {
                 'price_data': {
@@ -282,21 +177,22 @@ async def create_checkout_session(
                     'tax_behavior': 'exclusive',
                 },
                 'quantity': 1,
-            }
+            },
         ],
         mode='payment',
         payment_method_types=['card'],
         saved_payment_method_options={
             'payment_method_save': 'enabled',
         },
-        success_url=f'{request.base_url}api/billing/success?session_id={{CHECKOUT_SESSION_ID}}',
-        cancel_url=f'{request.base_url}api/billing/cancel?session_id={{CHECKOUT_SESSION_ID}}',
+        success_url=f'{base_url}api/billing/success?session_id={{CHECKOUT_SESSION_ID}}',
+        cancel_url=f'{base_url}api/billing/cancel?session_id={{CHECKOUT_SESSION_ID}}',
     )
     logger.info(
         'created_stripe_checkout_session',
         extra={
-            'stripe_customer_id': customer_id,
+            'stripe_customer_id': customer_info['customer_id'],
             'user_id': user_id,
+            'org_id': customer_info['org_id'],
             'amount': body.amount,
             'checkout_session_id': checkout_session.id,
         },
@@ -305,105 +201,14 @@ async def create_checkout_session(
         billing_session = BillingSession(
             id=checkout_session.id,
             user_id=user_id,
+            org_id=customer_info['org_id'],
             price=body.amount,
             price_code='NA',
-            billing_session_type=BillingSessionType.DIRECT_PAYMENT.value,
         )
         session.add(billing_session)
         session.commit()
 
-    return CreateBillingSessionResponse(redirect_url=checkout_session.url)  # type: ignore[arg-type]
-
-
-@billing_router.post('/subscription-checkout-session')
-async def create_subscription_checkout_session(
-    request: Request,
-    billing_session_type: BillingSessionType = BillingSessionType.MONTHLY_SUBSCRIPTION,
-    user_id: str = Depends(get_user_id),
-) -> CreateBillingSessionResponse:
-    validate_saas_environment(request)
-
-    # Prevent duplicate subscriptions for the same user
-    with session_maker() as session:
-        now = datetime.now(UTC)
-        existing_active_subscription = (
-            session.query(SubscriptionAccess)
-            .filter(SubscriptionAccess.status == 'ACTIVE')
-            .filter(SubscriptionAccess.user_id == user_id)
-            .filter(SubscriptionAccess.start_at <= now)
-            .filter(SubscriptionAccess.end_at >= now)
-            .filter(SubscriptionAccess.cancelled_at.is_(None))  # Not cancelled
-            .first()
-        )
-
-        if existing_active_subscription:
-            raise HTTPException(
-                status_code=status.HTTP_400_BAD_REQUEST,
-                detail='Cannot create subscription: User already has an active subscription that has not been cancelled',
-            )
-
-    customer_id = await stripe_service.find_or_create_customer(user_id)
-    subscription_price_data = SUBSCRIPTION_PRICE_DATA[billing_session_type.value]
-    checkout_session = await stripe.checkout.Session.create_async(
-        customer=customer_id,
-        line_items=[
-            {
-                'price_data': subscription_price_data,
-                'quantity': 1,
-            }
-        ],
-        mode='subscription',
-        payment_method_types=['card'],
-        saved_payment_method_options={
-            'payment_method_save': 'enabled',
-        },
-        success_url=f'{request.base_url}api/billing/success?session_id={{CHECKOUT_SESSION_ID}}',
-        cancel_url=f'{request.base_url}api/billing/cancel?session_id={{CHECKOUT_SESSION_ID}}',
-        subscription_data={
-            'metadata': {
-                'user_id': user_id,
-                'billing_session_type': billing_session_type.value,
-            }
-        },
-    )
-    logger.info(
-        'created_stripe_subscription_checkout_session',
-        extra={
-            'stripe_customer_id': customer_id,
-            'user_id': user_id,
-            'checkout_session_id': checkout_session.id,
-            'billing_session_type': billing_session_type.value,
-        },
-    )
-    with session_maker() as session:
-        billing_session = BillingSession(
-            id=checkout_session.id,
-            user_id=user_id,
-            price=subscription_price_data['unit_amount'],
-            price_code='NA',
-            billing_session_type=billing_session_type.value,
-        )
-        session.add(billing_session)
-        session.commit()
-
-    return CreateBillingSessionResponse(
-        redirect_url=typing.cast(str, checkout_session.url)
-    )
-
-
-@billing_router.get('/create-subscription-checkout-session')
-async def create_subscription_checkout_session_via_get(
-    request: Request,
-    billing_session_type: BillingSessionType = BillingSessionType.MONTHLY_SUBSCRIPTION,
-    user_id: str = Depends(get_user_id),
-) -> RedirectResponse:
-    """Create a subscription checkout session using a GET request (For easier copy / paste to URL bar)."""
-    validate_saas_environment(request)
-
-    response = await create_subscription_checkout_session(
-        request, billing_session_type, user_id
-    )
-    return RedirectResponse(response.redirect_url)
+    return CreateBillingSessionResponse(redirect_url=checkout_session.url)
 
 
 # Callback endpoint for successful Stripe payments - updates user credits and billing session status
@@ -425,15 +230,6 @@ async def success_callback(session_id: str, request: Request):
             )
             raise HTTPException(status.HTTP_400_BAD_REQUEST)
 
-        # Any non direct payment (Subscription) is processed in the invoice_payment.paid by the webhook
-        if (
-            billing_session.billing_session_type
-            != BillingSessionType.DIRECT_PAYMENT.value
-        ):
-            return RedirectResponse(
-                f'{request.base_url}settings?checkout=success', status_code=302
-            )
-
         stripe_session = stripe.checkout.Session.retrieve(session_id)
         if stripe_session.status != 'complete':
             # Hopefully this never happens - we get a redirect from stripe where the payment is not yet complete
@@ -447,34 +243,46 @@ async def success_callback(session_id: str, request: Request):
             )
             raise HTTPException(status.HTTP_400_BAD_REQUEST)
 
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
-            # Update max budget in litellm
-            user_json = await _get_litellm_user(client, billing_session.user_id)
-            amount_subtotal = stripe_session.amount_subtotal or 0
-            add_credits = amount_subtotal / 100
-            new_max_budget = (
-                (user_json.get('user_info') or {}).get('max_budget') or 0
-            ) + add_credits
-            await _upsert_litellm_user(client, billing_session.user_id, new_max_budget)
+        user = await UserStore.get_user_by_id_async(billing_session.user_id)
+        user_team_info = await LiteLlmManager.get_user_team_info(
+            billing_session.user_id, str(user.current_org_id)
+        )
+        amount_subtotal = stripe_session.amount_subtotal or 0
+        add_credits = amount_subtotal / 100
+        max_budget, _ = LiteLlmManager.get_budget_from_team_info(
+            user_team_info, billing_session.user_id, str(user.current_org_id)
+        )
 
-            # Store transaction status
-            billing_session.status = 'completed'
-            billing_session.price = amount_subtotal
-            billing_session.updated_at = datetime.now(UTC)
-            session.merge(billing_session)
-            logger.info(
-                'stripe_checkout_success',
-                extra={
-                    'amount_subtotal': stripe_session.amount_subtotal,
-                    'user_id': billing_session.user_id,
-                    'checkout_session_id': billing_session.id,
-                    'stripe_customer_id': stripe_session.customer,
-                },
-            )
-            session.commit()
+        org = session.query(Org).filter(Org.id == user.current_org_id).first()
+        new_max_budget = max_budget + add_credits
+
+        await LiteLlmManager.update_team_and_users_budget(
+            str(user.current_org_id), new_max_budget
+        )
+
+        # Enable BYOR export for the org now that they've purchased credits
+        if org:
+            org.byor_export_enabled = True
+
+        # Store transaction status
+        billing_session.status = 'completed'
+        billing_session.price = add_credits
+        billing_session.updated_at = datetime.now(UTC)
+        session.merge(billing_session)
+        logger.info(
+            'stripe_checkout_success',
+            extra={
+                'amount_subtotal': stripe_session.amount_subtotal,
+                'user_id': billing_session.user_id,
+                'org_id': str(user.current_org_id),
+                'checkout_session_id': billing_session.id,
+                'stripe_customer_id': stripe_session.customer,
+            },
+        )
+        session.commit()
 
     return RedirectResponse(
-        f'{request.base_url}settings/billing?checkout=success', status_code=302
+        f'{_get_base_url(request)}settings/billing?checkout=success', status_code=302
     )
 
 
@@ -501,206 +309,14 @@ async def cancel_callback(session_id: str, request: Request):
             session.merge(billing_session)
             session.commit()
 
-            # Redirect credit purchases to billing screen, subscriptions to LLM settings
-            if (
-                billing_session.billing_session_type
-                == BillingSessionType.DIRECT_PAYMENT.value
-            ):
-                return RedirectResponse(
-                    f'{request.base_url}settings/billing?checkout=cancel',
-                    status_code=302,
-                )
-            else:
-                return RedirectResponse(
-                    f'{request.base_url}settings?checkout=cancel', status_code=302
-                )
-
-    # If no billing session found, default to LLM settings (subscription flow)
     return RedirectResponse(
-        f'{request.base_url}settings?checkout=cancel', status_code=302
+        f'{_get_base_url(request)}settings/billing?checkout=cancel', status_code=302
     )
 
 
-@billing_router.post('/stripe-webhook')
-async def stripe_webhook(request: Request) -> JSONResponse:
-    """Endpoint for stripe webhooks."""
-    payload = await request.body()
-    sig_header = request.headers.get('stripe-signature')
-
-    try:
-        event = stripe.Webhook.construct_event(
-            payload, sig_header, STRIPE_WEBHOOK_SECRET
-        )
-    except ValueError as e:
-        # Invalid payload
-        raise HTTPException(status_code=400, detail=f'Invalid payload: {e}')
-    except stripe.SignatureVerificationError as e:
-        # Invalid signature
-        raise HTTPException(status_code=400, detail=f'Invalid signature: {e}')
-
-    # Handle the event
-    logger.info('stripe_webhook_event', extra={'event': event})
-    event_type = event['type']
-    if event_type == 'invoice.paid':
-        invoice = event['data']['object']
-        amount_paid = invoice.amount_paid
-        metadata = invoice.parent.subscription_details.metadata  # type: ignore
-        billing_session_type = metadata.billing_session_type
-        assert (
-            amount_paid == SUBSCRIPTION_PRICE_DATA[billing_session_type]['unit_amount']
-        )
-        user_id = metadata.user_id
-
-        start_at = datetime.now(UTC)
-        if billing_session_type == BillingSessionType.MONTHLY_SUBSCRIPTION.value:
-            end_at = start_at + relativedelta(months=1)
-        else:
-            raise ValueError(f'unknown_billing_session_type:{billing_session_type}')
-
-        with session_maker() as session:
-            subscription_access = SubscriptionAccess(
-                status='ACTIVE',
-                user_id=user_id,
-                start_at=start_at,
-                end_at=end_at,
-                amount_paid=amount_paid,
-                stripe_invoice_payment_id=invoice.payment_intent,
-                stripe_subscription_id=invoice.subscription,  # Store Stripe subscription ID
-            )
-            session.add(subscription_access)
-            session.commit()
-    elif event_type == 'customer.subscription.updated':
-        subscription = event['data']['object']
-        subscription_id = subscription['id']
-
-        # Handle subscription cancellation
-        if subscription.get('cancel_at_period_end') is True:
-            with session_maker() as session:
-                subscription_access = (
-                    session.query(SubscriptionAccess)
-                    .filter(
-                        SubscriptionAccess.stripe_subscription_id == subscription_id
-                    )
-                    .filter(SubscriptionAccess.status == 'ACTIVE')
-                    .first()
-                )
-
-                if subscription_access and not subscription_access.cancelled_at:
-                    subscription_access.cancelled_at = datetime.now(UTC)
-                    session.merge(subscription_access)
-                    session.commit()
-
-                    logger.info(
-                        'subscription_cancelled_via_webhook',
-                        extra={
-                            'stripe_subscription_id': subscription_id,
-                            'user_id': subscription_access.user_id,
-                            'subscription_access_id': subscription_access.id,
-                        },
-                    )
-    elif event_type == 'customer.subscription.deleted':
-        subscription = event['data']['object']
-        subscription_id = subscription['id']
-
-        with session_maker() as session:
-            subscription_access = (
-                session.query(SubscriptionAccess)
-                .filter(SubscriptionAccess.stripe_subscription_id == subscription_id)
-                .filter(SubscriptionAccess.status == 'ACTIVE')
-                .first()
-            )
-
-            if subscription_access:
-                subscription_access.status = 'DISABLED'
-                subscription_access.updated_at = datetime.now(UTC)
-                session.merge(subscription_access)
-                session.commit()
-
-                # Reset user settings to free tier defaults
-                reset_user_to_free_tier_settings(subscription_access.user_id)
-
-                logger.info(
-                    'subscription_expired_reset_to_free_tier',
-                    extra={
-                        'stripe_subscription_id': subscription_id,
-                        'user_id': subscription_access.user_id,
-                        'subscription_access_id': subscription_access.id,
-                    },
-                )
-    else:
-        logger.info('stripe_webhook_unhandled_event_type', extra={'type': event_type})
-
-    return JSONResponse({'status': 'success'})
-
-
-def reset_user_to_free_tier_settings(user_id: str) -> None:
-    """Reset user settings to free tier defaults when subscription ends."""
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
-
-    with session_maker() as session:
-        user_settings = settings_store.get_user_settings_by_keycloak_id(
-            user_id, session
-        )
-
-        if user_settings:
-            user_settings.llm_model = get_default_litellm_model()
-            user_settings.llm_api_key = None
-            user_settings.llm_api_key_for_byor = None
-            user_settings.llm_base_url = LITE_LLM_API_URL
-            user_settings.max_budget_per_task = None
-            user_settings.confirmation_mode = False
-            user_settings.enable_solvability_analysis = False
-            user_settings.security_analyzer = 'llm'
-            user_settings.agent = 'CodeActAgent'
-            user_settings.language = 'en'
-            user_settings.enable_default_condenser = True
-            user_settings.enable_sound_notifications = False
-            user_settings.enable_proactive_conversation_starters = True
-            user_settings.user_consents_to_analytics = False
-
-            session.merge(user_settings)
-            session.commit()
-
-            logger.info(
-                'user_settings_reset_to_free_tier',
-                extra={
-                    'user_id': user_id,
-                    'reset_timestamp': datetime.now(UTC).isoformat(),
-                },
-            )
-
-
-async def _get_litellm_user(client: httpx.AsyncClient, user_id: str) -> dict:
-    """Get a user from litellm with the id matching that given.
-
-    If no such user exists, returns a dummy user in the format:
-    `{'user_id': '<USER_ID>', 'user_info': {'spend': 0}, 'keys': [], 'teams': []}`
-    """
-    response = await client.get(
-        f'{LITE_LLM_API_URL}/user/info?user_id={user_id}',
-        headers={
-            'x-goog-api-key': LITE_LLM_API_KEY,
-        },
-    )
-    response.raise_for_status()
-    return response.json()
-
-
-async def _upsert_litellm_user(
-    client: httpx.AsyncClient, user_id: str, max_budget: float
-):
-    """Insert / Update a user in litellm."""
-    response = await client.post(
-        f'{LITE_LLM_API_URL}/user/update',
-        headers={
-            'x-goog-api-key': LITE_LLM_API_KEY,
-        },
-        json={
-            'user_id': user_id,
-            'max_budget': max_budget,
-        },
-    )
-    response.raise_for_status()
+def _get_base_url(request: Request) -> URL:
+    # Never send any part of the credit card process over a non secure connection
+    base_url = request.base_url
+    if base_url.hostname != 'localhost':
+        base_url = base_url.replace(scheme='https')
+    return base_url

enterprise/server/routes/debugging.py

@@ -5,8 +5,8 @@ from threading import Thread
 
 from fastapi import APIRouter, FastAPI
 from sqlalchemy import func, select
-from storage.database import a_session_maker, engine, session_maker
-from storage.user_settings import UserSettings
+from storage.database import a_session_maker, get_engine, session_maker
+from storage.user import User
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.utils.async_utils import wait_all
@@ -47,6 +47,7 @@ def add_debugging_routes(api: FastAPI):
         - checked_out: Number of connections currently in use
         - overflow: Number of overflow connections created beyond pool_size
         """
+        engine = get_engine()
         return {
             'checked_in': engine.pool.checkedin(),
             'checked_out': engine.pool.checkedout(),
@@ -127,8 +128,9 @@ def _db_check(delay: int):
         delay: Number of seconds to hold the database connection
     """
     with session_maker() as session:
-        num_users = session.query(UserSettings).count()
+        num_users = session.query(User).count()
         time.sleep(delay)
+        engine = get_engine()
         logger.info(
             'check',
             extra={
@@ -155,7 +157,7 @@ async def _a_db_check(delay: int):
         delay: Number of seconds to hold the database connection
     """
     async with a_session_maker() as a_session:
-        stmt = select(func.count(UserSettings.id))
+        stmt = select(func.count(User.id))
         num_users = await a_session.execute(stmt)
         await asyncio.sleep(delay)
         logger.info(f'a_num_users:{num_users.scalar_one()}')

enterprise/server/routes/email.py

@@ -8,6 +8,7 @@ from server.auth.keycloak_manager import get_keycloak_admin
 from server.auth.saas_user_auth import SaasUserAuth
 from server.routes.auth import set_response_cookie
 from server.utils.rate_limit_utils import check_rate_limit_by_user_id
+from storage.user_store import UserStore
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.server.user_auth import get_user_id
@@ -62,6 +63,10 @@ async def update_email(
             },
         )
 
+        await UserStore.update_user_email(
+            user_id=user_id, email=email, email_verified=False
+        )
+
         user_auth: SaasUserAuth = await get_user_auth(request)
         await user_auth.refresh()  # refresh so access token has updated email
         user_auth.email = email
@@ -144,6 +149,7 @@ async def verified_email(request: Request):
     user_auth: SaasUserAuth = await get_user_auth(request)
     await user_auth.refresh()  # refresh so access token has updated email
     user_auth.email_verified = True
+    await UserStore.update_user_email(user_id=user_auth.user_id, email_verified=True)
     scheme = 'http' if request.url.hostname == 'localhost' else 'https'
     redirect_uri = f'{scheme}://{request.url.netloc}/settings/user'
     response = RedirectResponse(redirect_uri, status_code=302)

enterprise/server/routes/event_webhook.py

@@ -21,7 +21,7 @@ from server.utils.conversation_callback_utils import (
     update_conversation_stats,
 )
 from storage.database import session_maker
-from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.server.shared import conversation_manager
 
@@ -226,12 +226,12 @@ def _parse_conversation_id_and_subpath(path: str) -> Tuple[str, str]:
 
 def _get_user_id(conversation_id: str) -> str:
     with session_maker() as session:
-        conversation_metadata = (
-            session.query(StoredConversationMetadata)
-            .filter(StoredConversationMetadata.conversation_id == conversation_id)
+        conversation_metadata_saas = (
+            session.query(StoredConversationMetadataSaas)
+            .filter(StoredConversationMetadataSaas.conversation_id == conversation_id)
             .first()
         )
-        return conversation_metadata.user_id
+        return str(conversation_metadata_saas.user_id)
 
 
 async def _get_session_api_key(user_id: str, conversation_id: str) -> str | None:

enterprise/server/routes/feedback.py

@@ -5,14 +5,21 @@ from pydantic import BaseModel, Field
 from sqlalchemy.future import select
 from storage.database import session_maker
 from storage.feedback import ConversationFeedback
-from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.events.event_store import EventStore
+from openhands.server.dependencies import get_dependencies
 from openhands.server.shared import file_store
 from openhands.server.user_auth import get_user_id
 from openhands.utils.async_utils import call_sync_from_async
 
-router = APIRouter(prefix='/feedback', tags=['feedback'])
+# We use the get_dependencies method here to signal to the OpenAPI docs that this endpoint
+# is protected. The actual protection is provided by SetAuthCookieMiddleware
+# TODO: It may be an error by you can actually post feedback to a conversation you don't
+# own right now - maybe this is useful in the context of public shared conversations?
+router = APIRouter(
+    prefix='/feedback', tags=['feedback'], dependencies=get_dependencies()
+)
 
 
 async def get_event_ids(conversation_id: str, user_id: str) -> List[int]:
@@ -33,10 +40,10 @@ async def get_event_ids(conversation_id: str, user_id: str) -> List[int]:
     def _verify_conversation():
         with session_maker() as session:
             metadata = (
-                session.query(StoredConversationMetadata)
+                session.query(StoredConversationMetadataSaas)
                 .filter(
-                    StoredConversationMetadata.conversation_id == conversation_id,
-                    StoredConversationMetadata.user_id == user_id,
+                    StoredConversationMetadataSaas.conversation_id == conversation_id,
+                    StoredConversationMetadataSaas.user_id == user_id,
                 )
                 .first()
             )

enterprise/server/routes/github_proxy.py

@@ -1,6 +1,7 @@
 import hashlib
 import json
 import os
+import zlib
 from base64 import b64decode, b64encode
 from urllib.parse import parse_qs, urlencode, urlparse
 
@@ -51,7 +52,11 @@ def add_github_proxy_routes(app: FastAPI):
         state_payload = json.dumps(
             [query_params['state'][0], query_params['redirect_uri'][0]]
         )
-        state = b64encode(_fernet().encrypt(state_payload.encode())).decode()
+        # Compress before encrypting to reduce URL length
+        # This is critical for feature deployments where reCAPTCHA tokens in state
+        # can cause "URL too long" errors from GitHub
+        compressed_payload = zlib.compress(state_payload.encode())
+        state = b64encode(_fernet().encrypt(compressed_payload)).decode()
         query_params['state'] = [state]
         query_params['redirect_uri'] = [
             f'https://{request.url.netloc}/github-proxy/callback'
@@ -67,7 +72,9 @@ def add_github_proxy_routes(app: FastAPI):
         parsed_url = urlparse(str(request.url))
         query_params = parse_qs(parsed_url.query)
         state = query_params['state'][0]
-        decrypted_state = _fernet().decrypt(b64decode(state.encode())).decode()
+        # Decrypt and decompress (reverse of github_proxy_start)
+        decrypted_payload = _fernet().decrypt(b64decode(state.encode()))
+        decrypted_state = zlib.decompress(decrypted_payload).decode()
 
         # Build query Params
         state, redirect_uri = json.loads(decrypted_state)

enterprise/server/routes/integration/jira.py

@@ -1,19 +1,22 @@
+import hashlib
+import hmac
 import json
 import os
 import re
 import uuid
-from urllib.parse import urlparse
+from urllib.parse import urlencode, urlparse
 
 import requests
-from fastapi import APIRouter, BackgroundTasks, HTTPException, Request, status
+from fastapi import APIRouter, BackgroundTasks, Header, HTTPException, Request, status
 from fastapi.responses import JSONResponse, RedirectResponse
 from integrations.jira.jira_manager import JiraManager
 from integrations.models import Message, SourceType
+from integrations.utils import HOST_URL
 from pydantic import BaseModel, Field, field_validator
 from server.auth.constants import JIRA_CLIENT_ID, JIRA_CLIENT_SECRET
 from server.auth.saas_user_auth import SaasUserAuth
 from server.auth.token_manager import TokenManager
-from server.constants import WEB_HOST
+from storage.jira_workspace import JiraWorkspace
 from storage.redis import create_redis_client
 
 from openhands.core.logger import openhands_logger as logger
@@ -24,7 +27,7 @@ JIRA_WEBHOOKS_ENABLED = os.environ.get('JIRA_WEBHOOKS_ENABLED', '0') in (
     '1',
     'true',
 )
-JIRA_REDIRECT_URI = f'https://{WEB_HOST}/integration/jira/callback'
+JIRA_REDIRECT_URI = f'{HOST_URL}/integration/jira/callback'
 JIRA_SCOPES = 'read:me read:jira-user read:jira-work'
 JIRA_AUTH_URL = 'https://auth.atlassian.com/authorize'
 JIRA_TOKEN_URL = 'https://auth.atlassian.com/oauth/token'
@@ -122,6 +125,63 @@ jira_manager = JiraManager(token_manager)
 redis_client = create_redis_client()
 
 
+async def verify_jira_signature(body: bytes, signature: str, payload: dict):
+    """
+    Verify Jira webhook signature.
+
+    Args:
+        body: Raw request body bytes
+        signature: Signature from x-hub-signature header (format: "sha256=<hash>")
+        payload: Parsed JSON payload from webhook
+
+    Raises:
+        HTTPException: 403 if signature verification fails or workspace is invalid
+
+    Returns:
+        None (raises exception on failure)
+    """
+
+    if not signature:
+        raise HTTPException(
+            status_code=403, detail='x-hub-signature header is missing!'
+        )
+
+    workspace_name = jira_manager.get_workspace_name_from_payload(payload)
+    if workspace_name is None:
+        logger.warning('[Jira] No workspace name found in webhook payload')
+        raise HTTPException(
+            status_code=403, detail='Workspace name not found in payload'
+        )
+
+    workspace: (
+        JiraWorkspace | None
+    ) = await jira_manager.integration_store.get_workspace_by_name(workspace_name)
+
+    if workspace is None:
+        logger.warning(f'[Jira] Could not identify workspace {workspace_name}')
+        raise HTTPException(status_code=403, detail='Unidentified workspace')
+
+    if workspace.status != 'active':
+        logger.warning(
+            '[Jira] Workspace is inactive',
+            extra={
+                'jira_workspace_id': workspace.id,
+                'parsed_workspace_name': workspace.name,
+                'status': workspace.status,
+            },
+        )
+
+        raise HTTPException(status_code=403, detail='Workspace is inactive')
+
+    webhook_secret = token_manager.decrypt_text(workspace.webhook_secret)
+    expected_signature = hmac.new(
+        webhook_secret.encode(), body, hashlib.sha256
+    ).hexdigest()
+
+    if not hmac.compare_digest(expected_signature, signature):
+        raise HTTPException(status_code=403, detail="Request signatures didn't match!")
+
+
 async def _handle_workspace_link_creation(
     user_id: str, jira_user_id: str, target_workspace: str
 ):
@@ -216,6 +276,7 @@ async def _validate_workspace_update_permissions(user_id: str, target_workspace:
 async def jira_events(
     request: Request,
     background_tasks: BackgroundTasks,
+    x_hub_signature: str = Header(None),
 ):
     """Handle Jira webhook events."""
     # Check if Jira webhooks are enabled
@@ -227,13 +288,15 @@ async def jira_events(
         )
 
     try:
-        signature_valid, signature, payload = await jira_manager.validate_request(
-            request
-        )
+        parts = x_hub_signature.split('=', 1)
+        if not (len(parts) == 2 and parts[1]):
+            raise HTTPException(status_code=403, detail='Malformed x-hub-signature!')
 
-        if not signature_valid:
-            logger.warning('[Jira] Invalid webhook signature')
-            raise HTTPException(status_code=403, detail='Invalid webhook signature!')
+        signature = parts[1]
+        body = await request.body()
+        payload = await request.json()
+
+        await verify_jira_signature(body, signature, payload)
 
         # Check for duplicate requests using Redis
         key = f'jira:{signature}'
@@ -308,9 +371,7 @@ async def create_jira_workspace(request: Request, workspace_data: JiraWorkspaceC
             'prompt': 'consent',
         }
 
-        auth_url = (
-            f"{JIRA_AUTH_URL}?{'&'.join([f'{k}={v}' for k, v in auth_params.items()])}"
-        )
+        auth_url = f'{JIRA_AUTH_URL}?{urlencode(auth_params)}'
 
         return JSONResponse(
             content={
@@ -369,9 +430,7 @@ async def create_workspace_link(request: Request, link_data: JiraLinkCreate):
             'response_type': 'code',
             'prompt': 'consent',
         }
-        auth_url = (
-            f"{JIRA_AUTH_URL}?{'&'.join([f'{k}={v}' for k, v in auth_params.items()])}"
-        )
+        auth_url = f'{JIRA_AUTH_URL}?{urlencode(auth_params)}'
 
         return JSONResponse(
             content={

enterprise/server/routes/integration/jira_dc.py

@@ -2,7 +2,7 @@ import json
 import os
 import re
 import uuid
-from urllib.parse import urlparse
+from urllib.parse import urlencode, urlparse
 
 import requests
 from fastapi import (
@@ -316,7 +316,7 @@ async def create_jira_dc_workspace(
                 'response_type': 'code',
             }
 
-            auth_url = f"{JIRA_DC_AUTH_URL}?{'&'.join([f'{k}={v}' for k, v in auth_params.items()])}"
+            auth_url = f'{JIRA_DC_AUTH_URL}?{urlencode(auth_params)}'
 
             return JSONResponse(
                 content={
@@ -436,7 +436,7 @@ async def create_workspace_link(request: Request, link_data: JiraDcLinkCreate):
                 'state': state,
                 'response_type': 'code',
             }
-            auth_url = f"{JIRA_DC_AUTH_URL}?{'&'.join([f'{k}={v}' for k, v in auth_params.items()])}"
+            auth_url = f'{JIRA_DC_AUTH_URL}?{urlencode(auth_params)}'
 
             return JSONResponse(
                 content={

enterprise/server/routes/integration/slack.py

@@ -15,7 +15,6 @@ from integrations.slack.slack_manager import SlackManager
 from integrations.utils import (
     HOST_URL,
 )
-from pydantic import SecretStr
 from server.auth.constants import (
     KEYCLOAK_CLIENT_ID,
     KEYCLOAK_REALM_NAME,
@@ -35,6 +34,7 @@ from slack_sdk.web.async_client import AsyncWebClient
 from storage.database import session_maker
 from storage.slack_team_store import SlackTeamStore
 from storage.slack_user import SlackUser
+from storage.user_store import UserStore
 
 from openhands.integrations.service_types import ProviderType
 from openhands.server.shared import config, sio
@@ -79,6 +79,14 @@ async def install_callback(
             status_code=400,
         )
 
+    if not config.jwt_secret:
+        logger.error('slack_install_callback_error JWT not configured.')
+        return _html_response(
+            title='Error',
+            description=html.escape('JWT not configured'),
+            status_code=500,
+        )
+
     try:
         client = AsyncWebClient()  # no prepared token needed for this
         # Complete the installation by calling oauth.v2.access API method
@@ -94,16 +102,17 @@ async def install_callback(
 
         # Create a state variable for keycloak oauth
         payload = {}
-        jwt_secret: SecretStr = config.jwt_secret  # type: ignore[assignment]
         if state:
             payload = jwt.decode(
-                state, jwt_secret.get_secret_value(), algorithms=['HS256']
+                state, config.jwt_secret.get_secret_value(), algorithms=['HS256']
             )
         payload['slack_user_id'] = authed_user.get('id')
         payload['bot_access_token'] = bot_access_token
         payload['team_id'] = team_id
 
-        state = jwt.encode(payload, jwt_secret.get_secret_value(), algorithm='HS256')
+        state = jwt.encode(
+            payload, config.jwt_secret.get_secret_value(), algorithm='HS256'
+        )
 
         # Redirect into keycloak
         scope = quote('openid email profile offline_access')
@@ -149,9 +158,16 @@ async def keycloak_callback(
             status_code=400,
         )
 
-    jwt_secret: SecretStr = config.jwt_secret  # type: ignore[assignment]
+    if not config.jwt_secret:
+        logger.error('problem_retrieving_keycloak_tokens JWT not configured.')
+        return _html_response(
+            title='Error',
+            description=html.escape('JWT not configured'),
+            status_code=500,
+        )
+
     payload: dict[str, str] = jwt.decode(
-        state, jwt_secret.get_secret_value(), algorithms=['HS256']
+        state, config.jwt_secret.get_secret_value(), algorithms=['HS256']
     )
     slack_user_id = payload['slack_user_id']
     bot_access_token = payload['bot_access_token']
@@ -180,6 +196,13 @@ async def keycloak_callback(
 
     user_info = await token_manager.get_user_info(keycloak_access_token)
     keycloak_user_id = user_info['sub']
+    user = await UserStore.get_user_by_id_async(keycloak_user_id)
+    if not user:
+        return _html_response(
+            title='Failed to authenticate.',
+            description=f'Please re-login into <a href="{HOST_URL}" style="color:#ecedee;text-decoration:underline;">OpenHands Cloud</a>. Then try <a href="https://docs.all-hands.dev/usage/cloud/slack-installation" style="color:#ecedee;text-decoration:underline;">installing the OpenHands Slack App</a> again',
+            status_code=400,
+        )
 
     # These tokens are offline access tokens - store them!
     await token_manager.store_offline_token(keycloak_user_id, keycloak_refresh_token)
@@ -211,6 +234,7 @@ async def keycloak_callback(
     slack_display_name = slack_user_info.data['user']['profile']['display_name']
     slack_user = SlackUser(
         keycloak_user_id=keycloak_user_id,
+        org_id=user.current_org_id,
         slack_user_id=slack_user_id,
         slack_display_name=slack_display_name,
     )
@@ -305,7 +329,7 @@ async def on_form_interaction(request: Request, background_tasks: BackgroundTask
 
     body = await request.body()
     form = await request.form()
-    payload = json.loads(form.get('payload'))  # type: ignore[arg-type]
+    payload = json.loads(form.get('payload'))
 
     logger.info('slack_on_form_interaction', extra={'payload': payload})
 

enterprise/server/routes/oauth_device.py

@@ -21,7 +21,7 @@ DEVICE_CODE_EXPIRES_IN = 600  # 10 minutes
 DEVICE_TOKEN_POLL_INTERVAL = 5  # seconds
 
 API_KEY_NAME = 'Device Link Access Key'
-KEY_EXPIRATION_TIME = timedelta(days=1)  # Key expires in 24 hours
+KEY_EXPIRATION_TIME = timedelta(days=7)  # Key expires in a week
 
 # ---------------------------------------------------------------------------
 # Models
@@ -272,7 +272,7 @@ async def device_verification_authenticated(
         try:
             # Create a unique API key for this device using user_code in the name
             device_key_name = f'{API_KEY_NAME} ({user_code})'
-            api_key_store.create_api_key(
+            await api_key_store.create_api_key(
                 user_id,
                 name=device_key_name,
                 expires_at=datetime.now(UTC) + KEY_EXPIRATION_TIME,

enterprise/server/routes/org_invitation_models.py

@@ -0,0 +1,122 @@
+"""
+Pydantic models and custom exceptions for organization invitations.
+"""
+
+from pydantic import BaseModel, EmailStr
+from storage.org_invitation import OrgInvitation
+from storage.role_store import RoleStore
+
+
+class InvitationError(Exception):
+    """Base exception for invitation errors."""
+
+    pass
+
+
+class InvitationAlreadyExistsError(InvitationError):
+    """Raised when a pending invitation already exists for the email."""
+
+    def __init__(
+        self, message: str = 'A pending invitation already exists for this email'
+    ):
+        super().__init__(message)
+
+
+class UserAlreadyMemberError(InvitationError):
+    """Raised when the user is already a member of the organization."""
+
+    def __init__(self, message: str = 'User is already a member of this organization'):
+        super().__init__(message)
+
+
+class InvitationExpiredError(InvitationError):
+    """Raised when the invitation has expired."""
+
+    def __init__(self, message: str = 'Invitation has expired'):
+        super().__init__(message)
+
+
+class InvitationInvalidError(InvitationError):
+    """Raised when the invitation is invalid or revoked."""
+
+    def __init__(self, message: str = 'Invitation is no longer valid'):
+        super().__init__(message)
+
+
+class InsufficientPermissionError(InvitationError):
+    """Raised when the user lacks permission to perform the action."""
+
+    def __init__(self, message: str = 'Insufficient permission'):
+        super().__init__(message)
+
+
+class EmailMismatchError(InvitationError):
+    """Raised when the accepting user's email doesn't match the invitation email."""
+
+    def __init__(self, message: str = 'Your email does not match the invitation'):
+        super().__init__(message)
+
+
+class InvitationCreate(BaseModel):
+    """Request model for creating invitation(s)."""
+
+    emails: list[EmailStr]
+    role: str = 'member'  # Default to member role
+
+
+class InvitationResponse(BaseModel):
+    """Response model for invitation details."""
+
+    id: int
+    email: str
+    role: str
+    status: str
+    created_at: str
+    expires_at: str
+    inviter_email: str | None = None
+
+    @classmethod
+    def from_invitation(
+        cls,
+        invitation: OrgInvitation,
+        inviter_email: str | None = None,
+    ) -> 'InvitationResponse':
+        """Create an InvitationResponse from an OrgInvitation entity.
+
+        Args:
+            invitation: The invitation entity to convert
+            inviter_email: Optional email of the inviter
+
+        Returns:
+            InvitationResponse: The response model instance
+        """
+        role_name = ''
+        if invitation.role:
+            role_name = invitation.role.name
+        elif invitation.role_id:
+            role = RoleStore.get_role_by_id(invitation.role_id)
+            role_name = role.name if role else ''
+
+        return cls(
+            id=invitation.id,
+            email=invitation.email,
+            role=role_name,
+            status=invitation.status,
+            created_at=invitation.created_at.isoformat(),
+            expires_at=invitation.expires_at.isoformat(),
+            inviter_email=inviter_email,
+        )
+
+
+class InvitationFailure(BaseModel):
+    """Response model for a failed invitation."""
+
+    email: str
+    error: str
+
+
+class BatchInvitationResponse(BaseModel):
+    """Response model for batch invitation creation."""
+
+    successful: list[InvitationResponse]
+    failed: list[InvitationFailure]

enterprise/server/routes/org_invitations.py

@@ -0,0 +1,226 @@
+"""API routes for organization invitations."""
+
+from uuid import UUID
+
+from fastapi import APIRouter, Depends, HTTPException, Request, status
+from fastapi.responses import RedirectResponse
+from server.routes.org_invitation_models import (
+    BatchInvitationResponse,
+    EmailMismatchError,
+    InsufficientPermissionError,
+    InvitationCreate,
+    InvitationExpiredError,
+    InvitationFailure,
+    InvitationInvalidError,
+    InvitationResponse,
+    UserAlreadyMemberError,
+)
+from server.services.org_invitation_service import OrgInvitationService
+from server.utils.rate_limit_utils import check_rate_limit_by_user_id
+
+from openhands.core.logger import openhands_logger as logger
+from openhands.server.user_auth import get_user_id
+from openhands.server.user_auth.user_auth import get_user_auth
+
+# Router for invitation operations on an organization (requires org_id)
+invitation_router = APIRouter(prefix='/api/organizations/{org_id}/members')
+
+# Router for accepting invitations (no org_id required)
+accept_router = APIRouter(prefix='/api/organizations/members/invite')
+
+
+@invitation_router.post(
+    '/invite',
+    response_model=BatchInvitationResponse,
+    status_code=status.HTTP_201_CREATED,
+)
+async def create_invitation(
+    org_id: UUID,
+    invitation_data: InvitationCreate,
+    request: Request,
+    user_id: str = Depends(get_user_id),
+):
+    """Create organization invitations for multiple email addresses.
+
+    Sends emails to invitees with secure links to join the organization.
+    Supports batch invitations - some may succeed while others fail.
+
+    Permission rules:
+    - Only owners and admins can create invitations
+    - Admins can only invite with 'member' or 'admin' role (not 'owner')
+    - Owners can invite with any role
+
+    Args:
+        org_id: Organization UUID
+        invitation_data: Invitation details (emails array, role)
+        request: FastAPI request
+        user_id: Authenticated user ID (from dependency)
+
+    Returns:
+        BatchInvitationResponse: Lists of successful and failed invitations
+
+    Raises:
+        HTTPException 400: Invalid role or organization not found
+        HTTPException 403: User lacks permission to invite
+        HTTPException 429: Rate limit exceeded
+    """
+    # Rate limit: 10 invitations per minute per user (6 seconds between requests)
+    await check_rate_limit_by_user_id(
+        request=request,
+        key_prefix='org_invitation_create',
+        user_id=user_id,
+        user_rate_limit_seconds=6,
+    )
+
+    try:
+        successful, failed = await OrgInvitationService.create_invitations_batch(
+            org_id=org_id,
+            emails=[str(email) for email in invitation_data.emails],
+            role_name=invitation_data.role,
+            inviter_id=UUID(user_id),
+        )
+
+        logger.info(
+            'Batch organization invitations created',
+            extra={
+                'org_id': str(org_id),
+                'total_emails': len(invitation_data.emails),
+                'successful': len(successful),
+                'failed': len(failed),
+                'inviter_id': user_id,
+            },
+        )
+
+        return BatchInvitationResponse(
+            successful=[InvitationResponse.from_invitation(inv) for inv in successful],
+            failed=[
+                InvitationFailure(email=email, error=error) for email, error in failed
+            ],
+        )
+
+    except InsufficientPermissionError as e:
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail=str(e),
+        )
+    except ValueError as e:
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail=str(e),
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error creating batch invitations',
+            extra={'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@accept_router.get('/accept')
+async def accept_invitation(
+    token: str,
+    request: Request,
+):
+    """Accept an organization invitation via token.
+
+    This endpoint is accessed via the link in the invitation email.
+
+    Flow:
+    1. If user is authenticated: Accept invitation directly and redirect to home
+    2. If user is not authenticated: Redirect to login page with invitation token
+       - Frontend stores token and includes it in OAuth state during login
+       - After authentication, keycloak_callback processes the invitation
+
+    Args:
+        token: The invitation token from the email link
+        request: FastAPI request
+
+    Returns:
+        RedirectResponse: Redirect to home page on success, or login page if not authenticated,
+                         or home page with error query params on failure
+    """
+    base_url = str(request.base_url).rstrip('/')
+
+    # Try to get user_id from auth (may not be authenticated)
+    user_id = None
+    try:
+        user_auth = await get_user_auth(request)
+        if user_auth:
+            user_id = await user_auth.get_user_id()
+    except Exception:
+        pass
+
+    if not user_id:
+        # User not authenticated - redirect to login page with invitation token
+        # Frontend will store the token and include it in OAuth state during login
+        logger.info(
+            'Invitation accept: redirecting unauthenticated user to login',
+            extra={'token_prefix': token[:10] + '...'},
+        )
+        login_url = f'{base_url}/login?invitation_token={token}'
+        return RedirectResponse(login_url, status_code=302)
+
+    # User is authenticated - process the invitation directly
+    try:
+        await OrgInvitationService.accept_invitation(token, UUID(user_id))
+
+        logger.info(
+            'Invitation accepted successfully',
+            extra={
+                'token_prefix': token[:10] + '...',
+                'user_id': user_id,
+            },
+        )
+
+        # Redirect to home page on success
+        return RedirectResponse(f'{base_url}/', status_code=302)
+
+    except InvitationExpiredError:
+        logger.warning(
+            'Invitation accept failed: expired',
+            extra={'token_prefix': token[:10] + '...', 'user_id': user_id},
+        )
+        return RedirectResponse(f'{base_url}/?invitation_expired=true', status_code=302)
+
+    except InvitationInvalidError as e:
+        logger.warning(
+            'Invitation accept failed: invalid',
+            extra={
+                'token_prefix': token[:10] + '...',
+                'user_id': user_id,
+                'error': str(e),
+            },
+        )
+        return RedirectResponse(f'{base_url}/?invitation_invalid=true', status_code=302)
+
+    except UserAlreadyMemberError:
+        logger.info(
+            'Invitation accept: user already member',
+            extra={'token_prefix': token[:10] + '...', 'user_id': user_id},
+        )
+        return RedirectResponse(f'{base_url}/?already_member=true', status_code=302)
+
+    except EmailMismatchError as e:
+        logger.warning(
+            'Invitation accept failed: email mismatch',
+            extra={
+                'token_prefix': token[:10] + '...',
+                'user_id': user_id,
+                'error': str(e),
+            },
+        )
+        return RedirectResponse(f'{base_url}/?email_mismatch=true', status_code=302)
+
+    except Exception as e:
+        logger.exception(
+            'Unexpected error accepting invitation',
+            extra={
+                'token_prefix': token[:10] + '...',
+                'user_id': user_id,
+                'error': str(e),
+            },
+        )
+        return RedirectResponse(f'{base_url}/?invitation_error=true', status_code=302)

enterprise/server/routes/org_models.py

@@ -0,0 +1,329 @@
+from typing import Annotated
+
+from pydantic import BaseModel, EmailStr, Field, SecretStr, StringConstraints
+from storage.org import Org
+from storage.org_member import OrgMember
+from storage.role import Role
+
+
+class OrgCreationError(Exception):
+    """Base exception for organization creation errors."""
+
+    pass
+
+
+class OrgNameExistsError(OrgCreationError):
+    """Raised when an organization name already exists."""
+
+    def __init__(self, name: str):
+        self.name = name
+        super().__init__(f'Organization with name "{name}" already exists')
+
+
+class LiteLLMIntegrationError(OrgCreationError):
+    """Raised when LiteLLM integration fails."""
+
+    pass
+
+
+class OrgDatabaseError(OrgCreationError):
+    """Raised when database operations fail."""
+
+    pass
+
+
+class OrgDeletionError(Exception):
+    """Base exception for organization deletion errors."""
+
+    pass
+
+
+class OrgAuthorizationError(OrgDeletionError):
+    """Raised when user is not authorized to delete organization."""
+
+    def __init__(self, message: str = 'Not authorized to delete organization'):
+        super().__init__(message)
+
+
+class OrphanedUserError(OrgDeletionError):
+    """Raised when deleting an org would leave users without any organization."""
+
+    def __init__(self, user_ids: list[str]):
+        self.user_ids = user_ids
+        super().__init__(
+            f'Cannot delete organization: {len(user_ids)} user(s) would have no remaining organization'
+        )
+
+
+class OrgNotFoundError(Exception):
+    """Raised when organization is not found or user doesn't have access."""
+
+    def __init__(self, org_id: str):
+        self.org_id = org_id
+        super().__init__(f'Organization with id "{org_id}" not found')
+
+
+class OrgMemberNotFoundError(Exception):
+    """Raised when a member is not found in an organization."""
+
+    def __init__(self, org_id: str, user_id: str):
+        self.org_id = org_id
+        self.user_id = user_id
+        super().__init__(f'Member "{user_id}" not found in organization "{org_id}"')
+
+
+class RoleNotFoundError(Exception):
+    """Raised when a role is not found."""
+
+    def __init__(self, role_id: int):
+        self.role_id = role_id
+        super().__init__(f'Role with id "{role_id}" not found')
+
+
+class InvalidRoleError(Exception):
+    """Raised when an invalid role name is specified."""
+
+    def __init__(self, role_name: str):
+        self.role_name = role_name
+        super().__init__(f'Invalid role: "{role_name}"')
+
+
+class InsufficientPermissionError(Exception):
+    """Raised when user lacks permission to perform an operation."""
+
+    def __init__(self, message: str = 'Insufficient permission'):
+        super().__init__(message)
+
+
+class CannotModifySelfError(Exception):
+    """Raised when user attempts to modify their own membership."""
+
+    def __init__(self, action: str = 'modify'):
+        self.action = action
+        super().__init__(f'Cannot {action} your own membership')
+
+
+class LastOwnerError(Exception):
+    """Raised when attempting to remove or demote the last owner."""
+
+    def __init__(self, action: str = 'remove'):
+        self.action = action
+        super().__init__(f'Cannot {action} the last owner of an organization')
+
+
+class MemberUpdateError(Exception):
+    """Raised when member update operation fails."""
+
+    def __init__(self, message: str = 'Failed to update member'):
+        super().__init__(message)
+
+
+class OrgCreate(BaseModel):
+    """Request model for creating a new organization."""
+
+    # Required fields
+    name: Annotated[
+        str, StringConstraints(strip_whitespace=True, min_length=1, max_length=255)
+    ]
+    contact_name: str
+    contact_email: EmailStr
+
+
+class OrgResponse(BaseModel):
+    """Response model for organization."""
+
+    id: str
+    name: str
+    contact_name: str
+    contact_email: str
+    conversation_expiration: int | None = None
+    agent: str | None = None
+    default_max_iterations: int | None = None
+    security_analyzer: str | None = None
+    confirmation_mode: bool | None = None
+    default_llm_model: str | None = None
+    default_llm_api_key_for_byor: str | None = None
+    default_llm_base_url: str | None = None
+    remote_runtime_resource_factor: int | None = None
+    enable_default_condenser: bool = True
+    billing_margin: float | None = None
+    enable_proactive_conversation_starters: bool = True
+    sandbox_base_container_image: str | None = None
+    sandbox_runtime_container_image: str | None = None
+    org_version: int = 0
+    mcp_config: dict | None = None
+    search_api_key: str | None = None
+    sandbox_api_key: str | None = None
+    max_budget_per_task: float | None = None
+    enable_solvability_analysis: bool | None = None
+    v1_enabled: bool | None = None
+    credits: float | None = None
+    is_personal: bool = False
+
+    @classmethod
+    def from_org(
+        cls, org: Org, credits: float | None = None, user_id: str | None = None
+    ) -> 'OrgResponse':
+        """Create an OrgResponse from an Org entity.
+
+        Args:
+            org: The organization entity to convert
+            credits: Optional credits value (defaults to None)
+            user_id: Optional user ID to determine if org is personal (defaults to None)
+
+        Returns:
+            OrgResponse: The response model instance
+        """
+        return cls(
+            id=str(org.id),
+            name=org.name,
+            contact_name=org.contact_name,
+            contact_email=org.contact_email,
+            conversation_expiration=org.conversation_expiration,
+            agent=org.agent,
+            default_max_iterations=org.default_max_iterations,
+            security_analyzer=org.security_analyzer,
+            confirmation_mode=org.confirmation_mode,
+            default_llm_model=org.default_llm_model,
+            default_llm_api_key_for_byor=None,
+            default_llm_base_url=org.default_llm_base_url,
+            remote_runtime_resource_factor=org.remote_runtime_resource_factor,
+            enable_default_condenser=org.enable_default_condenser
+            if org.enable_default_condenser is not None
+            else True,
+            billing_margin=org.billing_margin,
+            enable_proactive_conversation_starters=org.enable_proactive_conversation_starters
+            if org.enable_proactive_conversation_starters is not None
+            else True,
+            sandbox_base_container_image=org.sandbox_base_container_image,
+            sandbox_runtime_container_image=org.sandbox_runtime_container_image,
+            org_version=org.org_version if org.org_version is not None else 0,
+            mcp_config=org.mcp_config,
+            search_api_key=None,
+            sandbox_api_key=None,
+            max_budget_per_task=org.max_budget_per_task,
+            enable_solvability_analysis=org.enable_solvability_analysis,
+            v1_enabled=org.v1_enabled,
+            credits=credits,
+            is_personal=str(org.id) == user_id if user_id else False,
+        )
+
+
+class OrgPage(BaseModel):
+    """Paginated response model for organization list."""
+
+    items: list[OrgResponse]
+    next_page_id: str | None = None
+    current_org_id: str | None = None
+
+
+class OrgUpdate(BaseModel):
+    """Request model for updating an organization."""
+
+    # Basic organization information (any authenticated user can update)
+    name: Annotated[
+        str | None,
+        StringConstraints(strip_whitespace=True, min_length=1, max_length=255),
+    ] = None
+    contact_name: str | None = None
+    contact_email: EmailStr | None = None
+    conversation_expiration: int | None = None
+    default_max_iterations: int | None = Field(default=None, gt=0)
+    remote_runtime_resource_factor: int | None = Field(default=None, gt=0)
+    billing_margin: float | None = Field(default=None, ge=0, le=1)
+    enable_proactive_conversation_starters: bool | None = None
+    sandbox_base_container_image: str | None = None
+    sandbox_runtime_container_image: str | None = None
+    mcp_config: dict | None = None
+    sandbox_api_key: str | None = None
+    max_budget_per_task: float | None = Field(default=None, gt=0)
+    enable_solvability_analysis: bool | None = None
+    v1_enabled: bool | None = None
+
+    # LLM settings (require admin/owner role)
+    default_llm_model: str | None = None
+    default_llm_api_key_for_byor: str | None = None
+    default_llm_base_url: str | None = None
+    search_api_key: str | None = None
+    security_analyzer: str | None = None
+    agent: str | None = None
+    confirmation_mode: bool | None = None
+    enable_default_condenser: bool | None = None
+    condenser_max_size: int | None = Field(default=None, ge=20)
+
+
+class OrgMemberResponse(BaseModel):
+    """Response model for a single organization member."""
+
+    user_id: str
+    email: str | None
+    role_id: int
+    role: str
+    role_rank: int
+    status: str | None
+
+
+class OrgMemberPage(BaseModel):
+    """Paginated response for organization members."""
+
+    items: list[OrgMemberResponse]
+    current_page: int = 1
+    per_page: int = 10
+
+
+class OrgMemberUpdate(BaseModel):
+    """Request model for updating an organization member."""
+
+    role: str | None = None  # Role name: 'owner', 'admin', or 'member'
+
+
+class MeResponse(BaseModel):
+    """Response model for the current user's membership in an organization."""
+
+    org_id: str
+    user_id: str
+    email: str
+    role: str
+    llm_api_key: str
+    max_iterations: int | None = None
+    llm_model: str | None = None
+    llm_api_key_for_byor: str | None = None
+    llm_base_url: str | None = None
+    status: str | None = None
+
+    @staticmethod
+    def _mask_key(secret: SecretStr | None) -> str:
+        """Mask an API key, showing only last 4 characters."""
+        if secret is None:
+            return ''
+        raw = secret.get_secret_value()
+        if not raw:
+            return ''
+        if len(raw) <= 4:
+            return '****'
+        return '****' + raw[-4:]
+
+    @classmethod
+    def from_org_member(cls, member: OrgMember, role: Role, email: str) -> 'MeResponse':
+        """Create a MeResponse from an OrgMember, Role, and user email.
+
+        Args:
+            member: The OrgMember entity
+            role: The Role entity (provides role name)
+            email: The user's email address
+
+        Returns:
+            MeResponse with masked API keys
+        """
+        return cls(
+            org_id=str(member.org_id),
+            user_id=str(member.user_id),
+            email=email,
+            role=role.name,
+            llm_api_key=cls._mask_key(member.llm_api_key),
+            max_iterations=member.max_iterations,
+            llm_model=member.llm_model,
+            llm_api_key_for_byor=cls._mask_key(member.llm_api_key_for_byor) or None,
+            llm_base_url=member.llm_base_url,
+            status=member.status,
+        )

enterprise/server/routes/orgs.py

@@ -0,0 +1,895 @@
+from typing import Annotated
+from uuid import UUID
+
+from fastapi import APIRouter, Depends, HTTPException, Query, status
+from server.auth.authorization import (
+    Permission,
+    require_permission,
+)
+from server.email_validation import get_admin_user_id
+from server.routes.org_models import (
+    CannotModifySelfError,
+    InsufficientPermissionError,
+    InvalidRoleError,
+    LastOwnerError,
+    LiteLLMIntegrationError,
+    MemberUpdateError,
+    MeResponse,
+    OrgAuthorizationError,
+    OrgCreate,
+    OrgDatabaseError,
+    OrgMemberNotFoundError,
+    OrgMemberPage,
+    OrgMemberResponse,
+    OrgMemberUpdate,
+    OrgNameExistsError,
+    OrgNotFoundError,
+    OrgPage,
+    OrgResponse,
+    OrgUpdate,
+    OrphanedUserError,
+    RoleNotFoundError,
+)
+from server.services.org_member_service import OrgMemberService
+from storage.org_service import OrgService
+from storage.user_store import UserStore
+
+from openhands.core.logger import openhands_logger as logger
+from openhands.server.user_auth import get_user_id
+
+# Initialize API router
+org_router = APIRouter(prefix='/api/organizations', tags=['Orgs'])
+
+
+@org_router.get('', response_model=OrgPage)
+async def list_user_orgs(
+    page_id: Annotated[
+        str | None,
+        Query(title='Optional next_page_id from the previously returned page'),
+    ] = None,
+    limit: Annotated[
+        int,
+        Query(title='The max number of results in the page', gt=0, lte=100),
+    ] = 100,
+    user_id: str = Depends(get_user_id),
+) -> OrgPage:
+    """List organizations for the authenticated user.
+
+    This endpoint returns a paginated list of all organizations that the
+    authenticated user is a member of.
+
+    Args:
+        page_id: Optional page ID (offset) for pagination
+        limit: Maximum number of organizations to return (1-100, default 100)
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        OrgPage: Paginated list of organizations
+
+    Raises:
+        HTTPException: 500 if retrieval fails
+    """
+    logger.info(
+        'Listing organizations for user',
+        extra={
+            'user_id': user_id,
+            'page_id': page_id,
+            'limit': limit,
+        },
+    )
+
+    try:
+        # Fetch user to get current_org_id
+        user = await UserStore.get_user_by_id_async(user_id)
+        current_org_id = (
+            str(user.current_org_id) if user and user.current_org_id else None
+        )
+
+        # Fetch organizations from service layer
+        orgs, next_page_id = OrgService.get_user_orgs_paginated(
+            user_id=user_id,
+            page_id=page_id,
+            limit=limit,
+        )
+
+        # Convert Org entities to OrgResponse objects
+        org_responses = [
+            OrgResponse.from_org(org, credits=None, user_id=user_id) for org in orgs
+        ]
+
+        logger.info(
+            'Successfully retrieved organizations',
+            extra={
+                'user_id': user_id,
+                'org_count': len(org_responses),
+                'has_more': next_page_id is not None,
+            },
+        )
+
+        return OrgPage(
+            items=org_responses,
+            next_page_id=next_page_id,
+            current_org_id=current_org_id,
+        )
+
+    except Exception as e:
+        logger.exception(
+            'Unexpected error listing organizations',
+            extra={'user_id': user_id, 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to retrieve organizations',
+        )
+
+
+@org_router.post('', response_model=OrgResponse, status_code=status.HTTP_201_CREATED)
+async def create_org(
+    org_data: OrgCreate,
+    user_id: str = Depends(get_admin_user_id),
+) -> OrgResponse:
+    """Create a new organization.
+
+    This endpoint allows authenticated users with @openhands.dev email to create
+    a new organization. The user who creates the organization automatically becomes
+    its owner.
+
+    Args:
+        org_data: Organization creation data
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        OrgResponse: The created organization details
+
+    Raises:
+        HTTPException: 403 if user email domain is not @openhands.dev
+        HTTPException: 409 if organization name already exists
+        HTTPException: 500 if creation fails
+    """
+    logger.info(
+        'Creating new organization',
+        extra={
+            'user_id': user_id,
+            'org_name': org_data.name,
+        },
+    )
+
+    try:
+        # Use service layer to create organization
+        org = await OrgService.create_org_with_owner(
+            name=org_data.name,
+            contact_name=org_data.contact_name,
+            contact_email=org_data.contact_email,
+            user_id=user_id,
+        )
+
+        # Retrieve credits from LiteLLM
+        credits = await OrgService.get_org_credits(user_id, org.id)
+
+        return OrgResponse.from_org(org, credits=credits, user_id=user_id)
+    except OrgNameExistsError as e:
+        raise HTTPException(
+            status_code=status.HTTP_409_CONFLICT,
+            detail=str(e),
+        )
+    except LiteLLMIntegrationError as e:
+        logger.error(
+            'LiteLLM integration failed',
+            extra={'user_id': user_id, 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to create LiteLLM integration',
+        )
+    except OrgDatabaseError as e:
+        logger.error(
+            'Database operation failed',
+            extra={'user_id': user_id, 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to create organization',
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error creating organization',
+            extra={'user_id': user_id, 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.get('/{org_id}', response_model=OrgResponse, status_code=status.HTTP_200_OK)
+async def get_org(
+    org_id: UUID,
+    user_id: str = Depends(require_permission(Permission.VIEW_ORG_SETTINGS)),
+) -> OrgResponse:
+    """Get organization details by ID.
+
+    This endpoint retrieves details for a specific organization. Access requires
+    the VIEW_ORG_SETTINGS permission, which is granted to all organization members
+    (member, admin, and owner roles).
+
+    Args:
+        org_id: Organization ID (UUID)
+        user_id: Authenticated user ID (injected by require_permission dependency)
+
+    Returns:
+        OrgResponse: The organization details
+
+    Raises:
+        HTTPException: 401 if user is not authenticated
+        HTTPException: 403 if user lacks VIEW_ORG_SETTINGS permission
+        HTTPException: 404 if organization not found
+        HTTPException: 422 if org_id is not a valid UUID (handled by FastAPI)
+        HTTPException: 500 if retrieval fails
+    """
+    logger.info(
+        'Retrieving organization details',
+        extra={
+            'user_id': user_id,
+            'org_id': str(org_id),
+        },
+    )
+
+    try:
+        # Use service layer to get organization with membership validation
+        org = await OrgService.get_org_by_id(
+            org_id=org_id,
+            user_id=user_id,
+        )
+
+        # Retrieve credits from LiteLLM
+        credits = await OrgService.get_org_credits(user_id, org.id)
+
+        return OrgResponse.from_org(org, credits=credits, user_id=user_id)
+    except OrgNotFoundError as e:
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=str(e),
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error retrieving organization',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.get('/{org_id}/me', response_model=MeResponse)
+async def get_me(
+    org_id: UUID,
+    user_id: str = Depends(get_user_id),
+) -> MeResponse:
+    """Get the current user's membership record for an organization.
+
+    Returns the authenticated user's role, status, email, and LLM override
+    fields (with masked API keys) within the specified organization.
+
+    Args:
+        org_id: Organization ID (UUID)
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        MeResponse: The user's membership data
+
+    Raises:
+        HTTPException: 404 if user is not a member or org doesn't exist
+        HTTPException: 500 if retrieval fails
+    """
+    logger.info(
+        'Retrieving current member details',
+        extra={'user_id': user_id, 'org_id': str(org_id)},
+    )
+
+    try:
+        user_uuid = UUID(user_id)
+        return OrgMemberService.get_me(org_id, user_uuid)
+
+    except OrgMemberNotFoundError:
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=f'Organization with id "{org_id}" not found',
+        )
+    except RoleNotFoundError as e:
+        logger.exception(
+            'Role not found for org member',
+            extra={
+                'user_id': user_id,
+                'org_id': str(org_id),
+                'role_id': e.role_id,
+            },
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error retrieving member details',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.delete('/{org_id}', status_code=status.HTTP_200_OK)
+async def delete_org(
+    org_id: UUID,
+    user_id: str = Depends(require_permission(Permission.DELETE_ORGANIZATION)),
+) -> dict:
+    """Delete an organization.
+
+    This endpoint permanently deletes an organization and all associated data including
+    organization members, conversations, billing data, and external LiteLLM team resources.
+    Access requires the DELETE_ORGANIZATION permission, which is granted only to owners.
+
+    Args:
+        org_id: Organization ID to delete (UUID)
+        user_id: Authenticated user ID (injected by require_permission dependency)
+
+    Returns:
+        dict: Confirmation message with deleted organization details
+
+    Raises:
+        HTTPException: 401 if user is not authenticated
+        HTTPException: 403 if user lacks DELETE_ORGANIZATION permission
+        HTTPException: 404 if organization not found
+        HTTPException: 500 if deletion fails
+    """
+    logger.info(
+        'Organization deletion requested',
+        extra={
+            'user_id': user_id,
+            'org_id': str(org_id),
+        },
+    )
+
+    try:
+        # Use service layer to delete organization with cleanup
+        deleted_org = await OrgService.delete_org_with_cleanup(
+            user_id=user_id,
+            org_id=org_id,
+        )
+
+        logger.info(
+            'Organization deletion completed successfully',
+            extra={
+                'user_id': user_id,
+                'org_id': str(org_id),
+                'org_name': deleted_org.name,
+            },
+        )
+
+        return {
+            'message': 'Organization deleted successfully',
+            'organization': {
+                'id': str(deleted_org.id),
+                'name': deleted_org.name,
+                'contact_name': deleted_org.contact_name,
+                'contact_email': deleted_org.contact_email,
+            },
+        }
+
+    except OrgNotFoundError as e:
+        logger.warning(
+            'Organization not found for deletion',
+            extra={'user_id': user_id, 'org_id': str(org_id)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=str(e),
+        )
+    except OrgAuthorizationError as e:
+        logger.warning(
+            'User not authorized to delete organization',
+            extra={'user_id': user_id, 'org_id': str(org_id)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail=str(e),
+        )
+    except OrphanedUserError as e:
+        logger.warning(
+            'Cannot delete organization: users would be orphaned',
+            extra={
+                'user_id': user_id,
+                'org_id': str(org_id),
+                'orphaned_users': e.user_ids,
+            },
+        )
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail=str(e),
+        )
+    except OrgDatabaseError as e:
+        logger.error(
+            'Database error during organization deletion',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to delete organization',
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error during organization deletion',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.patch('/{org_id}', response_model=OrgResponse)
+async def update_org(
+    org_id: UUID,
+    update_data: OrgUpdate,
+    user_id: str = Depends(require_permission(Permission.EDIT_ORG_SETTINGS)),
+) -> OrgResponse:
+    """Update an existing organization.
+
+    This endpoint updates organization settings. Access requires the EDIT_ORG_SETTINGS
+    permission, which is granted to admin and owner roles.
+
+    Args:
+        org_id: Organization ID to update (UUID)
+        update_data: Organization update data
+        user_id: Authenticated user ID (injected by require_permission dependency)
+
+    Returns:
+        OrgResponse: The updated organization details
+
+    Raises:
+        HTTPException: 401 if user is not authenticated
+        HTTPException: 403 if user lacks EDIT_ORG_SETTINGS permission
+        HTTPException: 404 if organization not found
+        HTTPException: 409 if organization name already exists
+        HTTPException: 422 if validation errors occur (handled by FastAPI)
+        HTTPException: 500 if update fails
+    """
+    logger.info(
+        'Updating organization',
+        extra={
+            'user_id': user_id,
+            'org_id': str(org_id),
+        },
+    )
+
+    try:
+        # Use service layer to update organization with permission checks
+        updated_org = await OrgService.update_org_with_permissions(
+            org_id=org_id,
+            update_data=update_data,
+            user_id=user_id,
+        )
+
+        # Retrieve credits from LiteLLM (following same pattern as create endpoint)
+        credits = await OrgService.get_org_credits(user_id, updated_org.id)
+
+        return OrgResponse.from_org(updated_org, credits=credits, user_id=user_id)
+
+    except ValueError as e:
+        # Organization not found
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=str(e),
+        )
+    except OrgNameExistsError as e:
+        raise HTTPException(
+            status_code=status.HTTP_409_CONFLICT,
+            detail=str(e),
+        )
+    except PermissionError as e:
+        # User lacks permission for LLM settings
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail=str(e),
+        )
+    except OrgDatabaseError as e:
+        logger.error(
+            'Database operation failed',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to update organization',
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error updating organization',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.get('/{org_id}/members')
+async def get_org_members(
+    org_id: UUID,
+    page_id: Annotated[
+        str | None,
+        Query(title='Optional page offset for pagination'),
+    ] = None,
+    limit: Annotated[
+        int,
+        Query(
+            title='The max number of results in the page',
+            gt=0,
+            lte=100,
+        ),
+    ] = 10,
+    email: Annotated[
+        str | None,
+        Query(
+            title='Filter members by email (case-insensitive partial match)',
+            min_length=1,
+            max_length=255,
+        ),
+    ] = None,
+    user_id: str = Depends(require_permission(Permission.VIEW_ORG_SETTINGS)),
+) -> OrgMemberPage:
+    """Get all members of an organization with pagination and optional email filter.
+
+    This endpoint retrieves a paginated list of organization members. Access requires
+    the VIEW_ORG_SETTINGS permission, which is granted to all organization members
+    (member, admin, and owner roles).
+
+    Args:
+        org_id: Organization ID (UUID)
+        page_id: Optional page offset for pagination
+        limit: Maximum number of members to return (1-100, default 10)
+        email: Optional email filter (case-insensitive partial match)
+        user_id: Authenticated user ID (injected by require_permission dependency)
+
+    Returns:
+        OrgMemberPage: Paginated list of organization members with
+            current_page and per_page metadata. Use the /count endpoint
+            to get the total count separately.
+
+    Raises:
+        HTTPException: 401 if user is not authenticated
+        HTTPException: 403 if user lacks VIEW_ORG_SETTINGS permission
+        HTTPException: 400 if org_id or page_id format is invalid
+        HTTPException: 500 if retrieval fails
+    """
+    try:
+        success, error_code, data = await OrgMemberService.get_org_members(
+            org_id=org_id,
+            current_user_id=UUID(user_id),
+            page_id=page_id,
+            limit=limit,
+            email_filter=email,
+        )
+
+        if not success:
+            error_map = {
+                'not_a_member': (
+                    status.HTTP_403_FORBIDDEN,
+                    'You are not a member of this organization',
+                ),
+                'invalid_page_id': (
+                    status.HTTP_400_BAD_REQUEST,
+                    'Invalid page_id format',
+                ),
+            }
+            status_code, detail = error_map.get(
+                error_code, (status.HTTP_500_INTERNAL_SERVER_ERROR, 'An error occurred')
+            )
+            raise HTTPException(status_code=status_code, detail=detail)
+
+        if data is None:
+            raise HTTPException(
+                status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+                detail='Failed to retrieve members',
+            )
+
+        return data
+
+    except HTTPException:
+        raise
+    except ValueError:
+        logger.exception('Invalid UUID format')
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Invalid organization ID format',
+        )
+    except Exception:
+        logger.exception('Error retrieving organization members')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to retrieve members',
+        )
+
+
+@org_router.get('/{org_id}/members/count')
+async def get_org_members_count(
+    org_id: UUID,
+    email: Annotated[
+        str | None,
+        Query(
+            title='Filter members by email (case-insensitive partial match)',
+            min_length=1,
+            max_length=255,
+        ),
+    ] = None,
+    user_id: str = Depends(require_permission(Permission.VIEW_ORG_SETTINGS)),
+) -> int:
+    """Get count of organization members with optional email filter.
+
+    This endpoint returns the total count of organization members matching
+    the filter criteria. Access requires the VIEW_ORG_SETTINGS permission,
+    which is granted to all organization members (member, admin, and owner roles).
+
+    Args:
+        org_id: Organization ID (UUID)
+        email: Optional email filter (case-insensitive partial match)
+        user_id: Authenticated user ID (injected by require_permission dependency)
+
+    Returns:
+        int: Total count of organization members matching the filter
+
+    Raises:
+        HTTPException: 401 if user is not authenticated
+        HTTPException: 403 if user lacks VIEW_ORG_SETTINGS permission or is not a member
+        HTTPException: 400 if org_id format is invalid
+        HTTPException: 500 if retrieval fails
+    """
+    try:
+        return await OrgMemberService.get_org_members_count(
+            org_id=org_id,
+            current_user_id=UUID(user_id),
+            email_filter=email,
+        )
+    except OrgMemberNotFoundError:
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail='You are not a member of this organization',
+        )
+    except ValueError:
+        logger.exception('Invalid UUID format')
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Invalid organization ID format',
+        )
+    except Exception:
+        logger.exception('Error retrieving organization member count')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to retrieve member count',
+        )
+
+
+@org_router.delete('/{org_id}/members/{user_id}')
+async def remove_org_member(
+    org_id: UUID,
+    user_id: str,
+    current_user_id: str = Depends(get_user_id),
+):
+    """Remove a member from an organization.
+
+    Only owners and admins can remove members:
+    - Owners can remove admins and regular users
+    - Admins can only remove regular users
+
+    Users cannot remove themselves. The last owner cannot be removed.
+    """
+    try:
+        success, error = await OrgMemberService.remove_org_member(
+            org_id=org_id,
+            target_user_id=UUID(user_id),
+            current_user_id=UUID(current_user_id),
+        )
+
+        if not success:
+            error_map = {
+                'not_a_member': (
+                    status.HTTP_403_FORBIDDEN,
+                    'You are not a member of this organization',
+                ),
+                'cannot_remove_self': (
+                    status.HTTP_403_FORBIDDEN,
+                    'Cannot remove yourself from an organization',
+                ),
+                'member_not_found': (
+                    status.HTTP_404_NOT_FOUND,
+                    'Member not found in this organization',
+                ),
+                'insufficient_permission': (
+                    status.HTTP_403_FORBIDDEN,
+                    'You do not have permission to remove this member',
+                ),
+                'cannot_remove_last_owner': (
+                    status.HTTP_400_BAD_REQUEST,
+                    'Cannot remove the last owner of an organization',
+                ),
+                'removal_failed': (
+                    status.HTTP_500_INTERNAL_SERVER_ERROR,
+                    'Failed to remove member',
+                ),
+            }
+            status_code, detail = error_map.get(
+                error, (status.HTTP_500_INTERNAL_SERVER_ERROR, 'An error occurred')
+            )
+            raise HTTPException(status_code=status_code, detail=detail)
+
+        return {'message': 'Member removed successfully'}
+
+    except HTTPException:
+        raise
+    except ValueError:
+        logger.exception('Invalid UUID format')
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Invalid organization or user ID format',
+        )
+    except Exception:
+        logger.exception('Error removing organization member')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to remove member',
+        )
+
+
+@org_router.post(
+    '/{org_id}/switch', response_model=OrgResponse, status_code=status.HTTP_200_OK
+)
+async def switch_org(
+    org_id: UUID,
+    user_id: str = Depends(get_user_id),
+) -> OrgResponse:
+    """Switch to a different organization.
+
+    This endpoint allows authenticated users to switch their current active
+    organization. The user must be a member of the target organization.
+
+    Args:
+        org_id: Organization ID to switch to (UUID)
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        OrgResponse: The organization details that was switched to
+
+    Raises:
+        HTTPException: 422 if org_id is not a valid UUID (handled by FastAPI)
+        HTTPException: 403 if user is not a member of the organization
+        HTTPException: 404 if organization not found
+        HTTPException: 500 if switch fails
+    """
+    logger.info(
+        'Switching organization',
+        extra={
+            'user_id': user_id,
+            'org_id': str(org_id),
+        },
+    )
+
+    try:
+        # Use service layer to switch organization with membership validation
+        org = await OrgService.switch_org(
+            user_id=user_id,
+            org_id=org_id,
+        )
+
+        # Retrieve credits from LiteLLM for the new current org
+        credits = await OrgService.get_org_credits(user_id, org.id)
+
+        return OrgResponse.from_org(org, credits=credits, user_id=user_id)
+
+    except OrgNotFoundError as e:
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=str(e),
+        )
+    except OrgAuthorizationError as e:
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail=str(e),
+        )
+    except OrgDatabaseError as e:
+        logger.error(
+            'Database operation failed during organization switch',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to switch organization',
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error switching organization',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.patch('/{org_id}/members/{user_id}', response_model=OrgMemberResponse)
+async def update_org_member(
+    org_id: UUID,
+    user_id: str,
+    update_data: OrgMemberUpdate,
+    current_user_id: str = Depends(get_user_id),
+) -> OrgMemberResponse:
+    """Update a member's role in an organization.
+
+    Permission rules:
+    - Admins can change roles of regular members to Admin or Member
+    - Admins cannot modify other Admins or Owners
+    - Owners can change roles of Admins and Members to any role (Owner, Admin, Member)
+    - Owners cannot modify other Owners
+
+    Members cannot modify their own role. The last owner cannot be demoted.
+    """
+    try:
+        return await OrgMemberService.update_org_member(
+            org_id=org_id,
+            target_user_id=UUID(user_id),
+            current_user_id=UUID(current_user_id),
+            update_data=update_data,
+        )
+    except OrgMemberNotFoundError as e:
+        # Distinguish between requester not being a member vs target not found
+        if str(current_user_id) in str(e):
+            raise HTTPException(
+                status_code=status.HTTP_403_FORBIDDEN,
+                detail='You are not a member of this organization',
+            )
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail='Member not found in this organization',
+        )
+    except CannotModifySelfError:
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail='Cannot modify your own role',
+        )
+    except RoleNotFoundError:
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Role configuration error',
+        )
+    except InvalidRoleError:
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Invalid role specified',
+        )
+    except InsufficientPermissionError:
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail='You do not have permission to modify this member',
+        )
+    except LastOwnerError:
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Cannot demote the last owner of an organization',
+        )
+    except MemberUpdateError:
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to update member',
+        )
+    except ValueError:
+        logger.exception('Invalid UUID format')
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Invalid organization or user ID format',
+        )
+    except Exception:
+        logger.exception('Error updating organization member')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to update member',
+        )

enterprise/server/routes/user.py

@@ -4,6 +4,8 @@ from fastapi import APIRouter, Depends, Query, status
 from fastapi.responses import JSONResponse
 from pydantic import SecretStr
 from server.auth.token_manager import TokenManager
+from storage.user_store import UserStore
+from utils.identity import resolve_display_name
 
 from openhands.integrations.provider import (
     PROVIDER_TOKEN_TYPE,
@@ -114,13 +116,23 @@ async def saas_get_user(
                 content='Failed to retrieve user_info.',
                 status_code=status.HTTP_401_UNAUTHORIZED,
             )
+        # Prefer email from DB; fall back to Keycloak if not yet persisted
+        email = user_info.get('email') if user_info else None
+        sub = user_info.get('sub') if user_info else ''
+        if sub:
+            db_user = await UserStore.get_user_by_id_async(sub)
+            if db_user and db_user.email is not None:
+                email = db_user.email
+
         retval = await _check_idp(
             access_token=access_token,
             default_value=User(
-                id=(user_info.get('sub') if user_info else '') or '',
+                id=sub,
                 login=(user_info.get('preferred_username') if user_info else '') or '',
                 avatar_url='',
-                email=user_info.get('email') if user_info else None,
+                email=email,
+                name=resolve_display_name(user_info) if user_info else None,
+                company=user_info.get('company') if user_info else None,
             ),
             user_info=user_info,
         )

enterprise/server/routes/user_app_settings.py

@@ -0,0 +1,115 @@
+"""Routes for user app settings API.
+
+Provides endpoints for managing user-level app preferences:
+- GET /api/users/app - Retrieve current user's app settings
+- POST /api/users/app - Update current user's app settings
+"""
+
+from fastapi import APIRouter, Depends, HTTPException, status
+from server.routes.user_app_settings_models import (
+    UserAppSettingsResponse,
+    UserAppSettingsUpdate,
+    UserNotFoundError,
+)
+from server.services.user_app_settings_service import (
+    UserAppSettingsService,
+    UserAppSettingsServiceInjector,
+)
+
+from openhands.core.logger import openhands_logger as logger
+
+user_app_settings_router = APIRouter(prefix='/api/users')
+
+# Create injector instance and dependency at module level
+_injector = UserAppSettingsServiceInjector()
+user_app_settings_service_dependency = Depends(_injector.depends)
+
+
+@user_app_settings_router.get('/app', response_model=UserAppSettingsResponse)
+async def get_user_app_settings(
+    service: UserAppSettingsService = user_app_settings_service_dependency,
+) -> UserAppSettingsResponse:
+    """Get the current user's app settings.
+
+    Returns language, analytics consent, sound notifications, and git config.
+
+    Args:
+        service: UserAppSettingsService (injected by dependency)
+
+    Returns:
+        UserAppSettingsResponse: The user's app settings
+
+    Raises:
+        HTTPException: 401 if user is not authenticated
+        HTTPException: 404 if user not found
+        HTTPException: 500 if retrieval fails
+    """
+    try:
+        return await service.get_user_app_settings()
+
+    except ValueError as e:
+        # User not authenticated
+        raise HTTPException(
+            status_code=status.HTTP_401_UNAUTHORIZED,
+            detail=str(e),
+        )
+    except UserNotFoundError as e:
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=str(e),
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error retrieving user app settings',
+            extra={'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to retrieve user app settings',
+        )
+
+
+@user_app_settings_router.post('/app', response_model=UserAppSettingsResponse)
+async def update_user_app_settings(
+    update_data: UserAppSettingsUpdate,
+    service: UserAppSettingsService = user_app_settings_service_dependency,
+) -> UserAppSettingsResponse:
+    """Update the current user's app settings (partial update).
+
+    Only provided fields will be updated. Pass null to clear a field.
+
+    Args:
+        update_data: Fields to update
+        service: UserAppSettingsService (injected by dependency)
+
+    Returns:
+        UserAppSettingsResponse: The updated user's app settings
+
+    Raises:
+        HTTPException: 401 if user is not authenticated
+        HTTPException: 404 if user not found
+        HTTPException: 500 if update fails
+    """
+    try:
+        return await service.update_user_app_settings(update_data)
+
+    except ValueError as e:
+        # User not authenticated
+        raise HTTPException(
+            status_code=status.HTTP_401_UNAUTHORIZED,
+            detail=str(e),
+        )
+    except UserNotFoundError as e:
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=str(e),
+        )
+    except Exception as e:
+        logger.exception(
+            'Failed to update user app settings',
+            extra={'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to update user app settings',
+        )

enterprise/server/routes/user_app_settings_models.py

@@ -0,0 +1,57 @@
+"""
+Pydantic models for user app settings API.
+"""
+
+from pydantic import BaseModel, EmailStr
+from storage.user import User
+
+
+class UserAppSettingsError(Exception):
+    """Base exception for user app settings errors."""
+
+    pass
+
+
+class UserNotFoundError(UserAppSettingsError):
+    """Raised when user is not found."""
+
+    def __init__(self, user_id: str):
+        self.user_id = user_id
+        super().__init__(f'User with id "{user_id}" not found')
+
+
+class UserAppSettingsUpdateError(UserAppSettingsError):
+    """Raised when user app settings update fails."""
+
+    pass
+
+
+class UserAppSettingsResponse(BaseModel):
+    """Response model for user app settings."""
+
+    language: str | None = None
+    user_consents_to_analytics: bool | None = None
+    enable_sound_notifications: bool | None = None
+    git_user_name: str | None = None
+    git_user_email: EmailStr | None = None
+
+    @classmethod
+    def from_user(cls, user: User) -> 'UserAppSettingsResponse':
+        """Create response from User entity."""
+        return cls(
+            language=user.language,
+            user_consents_to_analytics=user.user_consents_to_analytics,
+            enable_sound_notifications=user.enable_sound_notifications,
+            git_user_name=user.git_user_name,
+            git_user_email=user.git_user_email,
+        )
+
+
+class UserAppSettingsUpdate(BaseModel):
+    """Request model for updating user app settings (partial update)."""
+
+    language: str | None = None
+    user_consents_to_analytics: bool | None = None
+    enable_sound_notifications: bool | None = None
+    git_user_name: str | None = None
+    git_user_email: EmailStr | None = None

enterprise/server/routes/verified_models.py

@@ -0,0 +1,184 @@
+"""API routes for managing verified LLM models (admin only)."""
+
+from typing import Annotated
+
+from fastapi import APIRouter, Depends, HTTPException, Query, status
+from pydantic import BaseModel, field_validator
+from server.email_validation import get_admin_user_id
+from storage.verified_model_store import VerifiedModelStore
+
+from openhands.core.logger import openhands_logger as logger
+
+api_router = APIRouter(prefix='/api/admin/verified-models', tags=['Verified Models'])
+
+
+class VerifiedModelCreate(BaseModel):
+    model_name: str
+    provider: str
+    is_enabled: bool = True
+
+    @field_validator('model_name')
+    @classmethod
+    def validate_model_name(cls, v: str) -> str:
+        v = v.strip()
+        if not v or len(v) > 255:
+            raise ValueError('model_name must be 1-255 characters')
+        return v
+
+    @field_validator('provider')
+    @classmethod
+    def validate_provider(cls, v: str) -> str:
+        v = v.strip()
+        if not v or len(v) > 100:
+            raise ValueError('provider must be 1-100 characters')
+        return v
+
+
+class VerifiedModelUpdate(BaseModel):
+    is_enabled: bool | None = None
+
+
+class VerifiedModelResponse(BaseModel):
+    id: int
+    model_name: str
+    provider: str
+    is_enabled: bool
+
+
+class VerifiedModelPage(BaseModel):
+    """Paginated response model for verified model list."""
+
+    items: list[VerifiedModelResponse]
+    next_page_id: str | None = None
+
+
+def _to_response(model) -> VerifiedModelResponse:
+    return VerifiedModelResponse(
+        id=model.id,
+        model_name=model.model_name,
+        provider=model.provider,
+        is_enabled=model.is_enabled,
+    )
+
+
+@api_router.get('', response_model=VerifiedModelPage)
+async def list_verified_models(
+    provider: str | None = None,
+    page_id: Annotated[
+        str | None,
+        Query(title='Optional next_page_id from the previously returned page'),
+    ] = None,
+    limit: Annotated[
+        int, Query(title='The max number of results in the page', gt=0, le=100)
+    ] = 100,
+    user_id: str = Depends(get_admin_user_id),
+):
+    """List all verified models, optionally filtered by provider."""
+    try:
+        if provider:
+            all_models = VerifiedModelStore.get_models_by_provider(provider)
+        else:
+            all_models = VerifiedModelStore.get_all_models()
+
+        try:
+            offset = int(page_id) if page_id else 0
+        except ValueError:
+            offset = 0
+        page = all_models[offset : offset + limit + 1]
+        has_more = len(page) > limit
+        if has_more:
+            page = page[:limit]
+
+        return VerifiedModelPage(
+            items=[_to_response(m) for m in page],
+            next_page_id=str(offset + limit) if has_more else None,
+        )
+    except Exception:
+        logger.exception('Error listing verified models')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to list verified models',
+        )
+
+
+@api_router.post('', response_model=VerifiedModelResponse, status_code=201)
+async def create_verified_model(
+    data: VerifiedModelCreate,
+    user_id: str = Depends(get_admin_user_id),
+):
+    """Create a new verified model."""
+    try:
+        model = VerifiedModelStore.create_model(
+            model_name=data.model_name,
+            provider=data.provider,
+            is_enabled=data.is_enabled,
+        )
+        return _to_response(model)
+    except ValueError as e:
+        raise HTTPException(
+            status_code=status.HTTP_409_CONFLICT,
+            detail=str(e),
+        )
+    except Exception:
+        logger.exception('Error creating verified model')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to create verified model',
+        )
+
+
+@api_router.put('/{provider}/{model_name:path}', response_model=VerifiedModelResponse)
+async def update_verified_model(
+    provider: str,
+    model_name: str,
+    data: VerifiedModelUpdate,
+    user_id: str = Depends(get_admin_user_id),
+):
+    """Update a verified model by provider and model name."""
+    try:
+        model = VerifiedModelStore.update_model(
+            model_name=model_name,
+            provider=provider,
+            is_enabled=data.is_enabled,
+        )
+        if not model:
+            raise HTTPException(
+                status_code=status.HTTP_404_NOT_FOUND,
+                detail=f'Model {provider}/{model_name} not found',
+            )
+        return _to_response(model)
+    except HTTPException:
+        raise
+    except Exception:
+        logger.exception(f'Error updating verified model: {provider}/{model_name}')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to update verified model',
+        )
+
+
+@api_router.delete('/{provider}/{model_name:path}')
+async def delete_verified_model(
+    provider: str,
+    model_name: str,
+    user_id: str = Depends(get_admin_user_id),
+):
+    """Delete a verified model by provider and model name."""
+    try:
+        success = VerifiedModelStore.delete_model(
+            model_name=model_name, provider=provider
+        )
+        if not success:
+            raise HTTPException(
+                status_code=status.HTTP_404_NOT_FOUND,
+                detail=f'Model {provider}/{model_name} not found',
+            )
+        return {'message': f'Model {provider}/{model_name} deleted'}
+    except HTTPException:
+        raise
+    except Exception:
+        logger.exception(f'Error deleting verified model: {provider}/{model_name}')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to delete verified model',
+        )

enterprise/server/saas_nested_conversation_manager.py

@@ -23,6 +23,7 @@ from sqlalchemy import orm
 from storage.api_key_store import ApiKeyStore
 from storage.database import session_maker
 from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.controller.agent import Agent
 from openhands.core.config import LLMConfig, OpenHandsConfig
@@ -515,11 +516,13 @@ class SaasNestedConversationManager(ConversationManager):
                     )
                     raise
 
-    def _get_mcp_config(self, user_id: str) -> MCPConfig | None:
+    async def _get_mcp_config(self, user_id: str) -> MCPConfig | None:
         api_key_store = ApiKeyStore.get_instance()
-        mcp_api_key = api_key_store.retrieve_mcp_api_key(user_id)
+        mcp_api_key = await api_key_store.retrieve_mcp_api_key(user_id)
         if not mcp_api_key:
-            mcp_api_key = api_key_store.create_api_key(user_id, 'MCP_API_KEY', None)
+            mcp_api_key = await api_key_store.create_api_key(
+                user_id, 'MCP_API_KEY', None
+            )
         if not mcp_api_key:
             return None
         web_host = os.environ.get('WEB_HOST', 'app.all-hands.dev')
@@ -546,7 +549,7 @@ class SaasNestedConversationManager(ConversationManager):
             'conversation_id': sid,
         }
 
-        mcp_config = self._get_mcp_config(user_id)
+        mcp_config = await self._get_mcp_config(user_id)
         if mcp_config:
             # Merge with any MCP config from settings
             if settings.mcp_config:
@@ -646,16 +649,18 @@ class SaasNestedConversationManager(ConversationManager):
         """
 
         with session_maker() as session:
-            conversation_metadata = (
-                session.query(StoredConversationMetadata)
-                .filter(StoredConversationMetadata.conversation_id == conversation_id)
+            conversation_metadata_saas = (
+                session.query(StoredConversationMetadataSaas)
+                .filter(
+                    StoredConversationMetadataSaas.conversation_id == conversation_id
+                )
                 .first()
             )
 
-            if not conversation_metadata:
+            if not conversation_metadata_saas:
                 raise ValueError(f'No conversation found {conversation_id}')
 
-            return conversation_metadata.user_id
+            return str(conversation_metadata_saas.user_id)
 
     async def _get_runtime_status_from_nested_runtime(
         self, session_api_key: Any | None, nested_url: str, conversation_id: str
@@ -994,9 +999,17 @@ class SaasNestedConversationManager(ConversationManager):
         with session_maker() as session:
             # Only include conversations updated in the past week
             one_week_ago = datetime.now(UTC) - timedelta(days=7)
-            query = session.query(StoredConversationMetadata.conversation_id).filter(
-                StoredConversationMetadata.user_id == user_id,
-                StoredConversationMetadata.last_updated_at >= one_week_ago,
+            query = (
+                session.query(StoredConversationMetadata.conversation_id)
+                .join(
+                    StoredConversationMetadataSaas,
+                    StoredConversationMetadata.conversation_id
+                    == StoredConversationMetadataSaas.conversation_id,
+                )
+                .filter(
+                    StoredConversationMetadataSaas.user_id == user_id,
+                    StoredConversationMetadata.last_updated_at >= one_week_ago,
+                )
             )
             user_conversation_ids = set(query)
             return user_conversation_ids
@@ -1070,11 +1083,16 @@ class SaasNestedConversationManager(ConversationManager):
             .filter(StoredConversationMetadata.conversation_id == conversation_id)
             .first()
         )
-        if conversation_metadata is None:
+        conversation_metadata_saas = (
+            session.query(StoredConversationMetadataSaas)
+            .filter(StoredConversationMetadataSaas.conversation_id == conversation_id)
+            .first()
+        )
+        if conversation_metadata is None or conversation_metadata_saas is None:
             # Conversation is running in different server
             return
 
-        user_id = conversation_metadata.user_id
+        user_id = conversation_metadata_saas.user_id
 
         # Get the id of the next event which is not present
         events_dir = get_conversation_events_dir(
@@ -1121,6 +1139,71 @@ class SaasNestedConversationManager(ConversationManager):
         }
         update_conversation_metadata(conversation_id, metadata_content)
 
+    async def list_files(self, sid: str, path: str | None = None) -> list[str]:
+        """List files in the workspace for a conversation.
+
+        Delegates to the nested container's list-files endpoint.
+
+        Args:
+            sid: The session/conversation ID.
+            path: Optional path to list files from. If None, lists from workspace root.
+
+        Returns:
+            A list of file paths.
+
+        Raises:
+            ValueError: If the conversation is not running.
+            httpx.HTTPError: If there's an error communicating with the nested runtime.
+        """
+        runtime = await self._get_runtime(sid)
+        if runtime is None or runtime.get('status') != 'running':
+            raise ValueError(f'Conversation {sid} is not running')
+
+        nested_url = self._get_nested_url_for_runtime(runtime['runtime_id'], sid)
+        session_api_key = runtime.get('session_api_key')
+
+        return await self._fetch_list_files_from_nested(
+            sid, nested_url, session_api_key, path
+        )
+
+    async def select_file(self, sid: str, file: str) -> tuple[str | None, str | None]:
+        """Read a file from the workspace via nested container.
+
+        Raises:
+            ValueError: If the conversation is not running.
+            httpx.HTTPError: If there's an error communicating with the nested runtime.
+        """
+        runtime = await self._get_runtime(sid)
+        if runtime is None or runtime.get('status') != 'running':
+            raise ValueError(f'Conversation {sid} is not running')
+
+        nested_url = self._get_nested_url_for_runtime(runtime['runtime_id'], sid)
+        session_api_key = runtime.get('session_api_key')
+
+        return await self._fetch_select_file_from_nested(
+            sid, nested_url, session_api_key, file
+        )
+
+    async def upload_files(
+        self, sid: str, files: list[tuple[str, bytes]]
+    ) -> tuple[list[str], list[dict[str, str]]]:
+        """Upload files to the workspace via nested container.
+
+        Raises:
+            ValueError: If the conversation is not running.
+            httpx.HTTPError: If there's an error communicating with the nested runtime.
+        """
+        runtime = await self._get_runtime(sid)
+        if runtime is None or runtime.get('status') != 'running':
+            raise ValueError(f'Conversation {sid} is not running')
+
+        nested_url = self._get_nested_url_for_runtime(runtime['runtime_id'], sid)
+        session_api_key = runtime.get('session_api_key')
+
+        return await self._fetch_upload_files_to_nested(
+            sid, nested_url, session_api_key, files
+        )
+
 
 def _last_updated_at_key(conversation: ConversationMetadata) -> float:
     last_updated_at = conversation.last_updated_at

enterprise/server/services/email_service.py

@@ -0,0 +1,131 @@
+"""Email service for sending transactional emails via Resend."""
+
+import os
+
+try:
+    import resend
+
+    RESEND_AVAILABLE = True
+except ImportError:
+    RESEND_AVAILABLE = False
+
+from openhands.core.logger import openhands_logger as logger
+
+DEFAULT_FROM_EMAIL = 'OpenHands <no-reply@openhands.dev>'
+DEFAULT_WEB_HOST = 'https://app.all-hands.dev'
+
+
+class EmailService:
+    """Service for sending transactional emails."""
+
+    @staticmethod
+    def _get_resend_client() -> bool:
+        """Initialize and return the Resend client.
+
+        Returns:
+            bool: True if client is ready, False otherwise
+        """
+        if not RESEND_AVAILABLE:
+            logger.warning('Resend library not installed, skipping email')
+            return False
+
+        resend_api_key = os.environ.get('RESEND_API_KEY')
+        if not resend_api_key:
+            logger.warning('RESEND_API_KEY not configured, skipping email')
+            return False
+
+        resend.api_key = resend_api_key
+        return True
+
+    @staticmethod
+    def send_invitation_email(
+        to_email: str,
+        org_name: str,
+        inviter_name: str,
+        role_name: str,
+        invitation_token: str,
+        invitation_id: int,
+    ) -> None:
+        """Send an organization invitation email.
+
+        Args:
+            to_email: Recipient's email address
+            org_name: Name of the organization
+            inviter_name: Display name of the person who sent the invite
+            role_name: Role being offered (e.g., 'member', 'admin')
+            invitation_token: The secure invitation token
+            invitation_id: The invitation ID for logging
+        """
+        if not EmailService._get_resend_client():
+            return
+
+        # Build invitation URL
+        web_host = os.environ.get('WEB_HOST', DEFAULT_WEB_HOST)
+        invitation_url = f'{web_host}/api/organizations/members/invite/accept?token={invitation_token}'
+
+        from_email = os.environ.get('RESEND_FROM_EMAIL', DEFAULT_FROM_EMAIL)
+
+        params = {
+            'from': from_email,
+            'to': [to_email],
+            'subject': f"You're invited to join {org_name} on OpenHands",
+            'html': f"""
+            <div style="font-family: Arial, sans-serif; max-width: 600px; margin: 0 auto;">
+                <p>Hi,</p>
+
+                <p><strong>{inviter_name}</strong> has invited you to join <strong>{org_name}</strong> on OpenHands as a <strong>{role_name}</strong>.</p>
+
+                <p>Click the button below to accept the invitation:</p>
+
+                <p style="margin: 30px 0;">
+                    <a href="{invitation_url}"
+                       style="background-color: #c9b974; color: #0D0F11; padding: 8px 16px;
+                              text-decoration: none; border-radius: 8px; display: inline-block;
+                              font-size: 14px; font-weight: 600;">
+                        Accept Invitation
+                    </a>
+                </p>
+
+                <p style="color: #666; font-size: 14px;">
+                    Or copy and paste this link into your browser:<br>
+                    <a href="{invitation_url}" style="color: #c9b974; font-weight: 600;">{invitation_url}</a>
+                </p>
+
+                <p style="color: #666; font-size: 14px;">
+                    This invitation will expire in 7 days.
+                </p>
+
+                <p style="color: #666; font-size: 14px;">
+                    If you weren't expecting this invitation, you can safely ignore this email.
+                </p>
+
+                <hr style="border: none; border-top: 1px solid #eee; margin: 30px 0;">
+
+                <p style="color: #999; font-size: 12px;">
+                    Best,<br>
+                    The OpenHands Team
+                </p>
+            </div>
+            """,
+        }
+
+        try:
+            response = resend.Emails.send(params)
+            logger.info(
+                'Invitation email sent',
+                extra={
+                    'invitation_id': invitation_id,
+                    'email': to_email,
+                    'response_id': response.get('id') if response else None,
+                },
+            )
+        except Exception as e:
+            logger.error(
+                'Failed to send invitation email',
+                extra={
+                    'invitation_id': invitation_id,
+                    'email': to_email,
+                    'error': str(e),
+                },
+            )
+            raise

enterprise/server/services/org_invitation_service.py

@@ -0,0 +1,397 @@
+"""Service for managing organization invitations."""
+
+import asyncio
+from uuid import UUID
+
+from server.auth.token_manager import TokenManager
+from server.constants import ROLE_ADMIN, ROLE_OWNER
+from server.routes.org_invitation_models import (
+    EmailMismatchError,
+    InsufficientPermissionError,
+    InvitationExpiredError,
+    InvitationInvalidError,
+    UserAlreadyMemberError,
+)
+from server.services.email_service import EmailService
+from storage.org_invitation import OrgInvitation
+from storage.org_invitation_store import OrgInvitationStore
+from storage.org_member_store import OrgMemberStore
+from storage.org_service import OrgService
+from storage.org_store import OrgStore
+from storage.role_store import RoleStore
+from storage.user_store import UserStore
+
+from openhands.core.logger import openhands_logger as logger
+
+
+class OrgInvitationService:
+    """Service for organization invitation operations."""
+
+    @staticmethod
+    async def create_invitation(
+        org_id: UUID,
+        email: str,
+        role_name: str,
+        inviter_id: UUID,
+    ) -> OrgInvitation:
+        """Create a new organization invitation.
+
+        This method:
+        1. Validates the organization exists
+        2. Validates this is not a personal workspace
+        3. Checks inviter has owner/admin role
+        4. Validates role assignment permissions
+        5. Checks if user is already a member
+        6. Creates the invitation
+        7. Sends the invitation email
+
+        Args:
+            org_id: Organization UUID
+            email: Invitee's email address
+            role_name: Role to assign on acceptance (owner, admin, member)
+            inviter_id: User ID of the person creating the invitation
+
+        Returns:
+            OrgInvitation: The created invitation
+
+        Raises:
+            ValueError: If organization or role not found
+            InsufficientPermissionError: If inviter lacks permission
+            UserAlreadyMemberError: If email is already a member
+            InvitationAlreadyExistsError: If pending invitation exists
+        """
+        email = email.lower().strip()
+
+        logger.info(
+            'Creating organization invitation',
+            extra={
+                'org_id': str(org_id),
+                'email': email,
+                'role_name': role_name,
+                'inviter_id': str(inviter_id),
+            },
+        )
+
+        # Step 1: Validate organization exists
+        org = OrgStore.get_org_by_id(org_id)
+        if not org:
+            raise ValueError(f'Organization {org_id} not found')
+
+        # Step 2: Check this is not a personal workspace
+        # A personal workspace has org_id matching the user's id
+        if str(org_id) == str(inviter_id):
+            raise InsufficientPermissionError(
+                'Cannot invite users to a personal workspace'
+            )
+
+        # Step 3: Check inviter is a member and has permission
+        inviter_member = OrgMemberStore.get_org_member(org_id, inviter_id)
+        if not inviter_member:
+            raise InsufficientPermissionError(
+                'You are not a member of this organization'
+            )
+
+        inviter_role = RoleStore.get_role_by_id(inviter_member.role_id)
+        if not inviter_role or inviter_role.name not in [ROLE_OWNER, ROLE_ADMIN]:
+            raise InsufficientPermissionError('Only owners and admins can invite users')
+
+        # Step 4: Validate role assignment permissions
+        role_name_lower = role_name.lower()
+        if role_name_lower == ROLE_OWNER and inviter_role.name != ROLE_OWNER:
+            raise InsufficientPermissionError('Only owners can invite with owner role')
+
+        # Get the target role
+        target_role = RoleStore.get_role_by_name(role_name_lower)
+        if not target_role:
+            raise ValueError(f'Invalid role: {role_name}')
+
+        # Step 5: Check if user is already a member (by email)
+        existing_user = await UserStore.get_user_by_email_async(email)
+        if existing_user:
+            existing_member = OrgMemberStore.get_org_member(org_id, existing_user.id)
+            if existing_member:
+                raise UserAlreadyMemberError(
+                    'User is already a member of this organization'
+                )
+
+        # Step 6: Create the invitation
+        invitation = await OrgInvitationStore.create_invitation(
+            org_id=org_id,
+            email=email,
+            role_id=target_role.id,
+            inviter_id=inviter_id,
+        )
+
+        # Step 7: Send invitation email
+        try:
+            # Get inviter info for the email
+            inviter_user = UserStore.get_user_by_id(str(inviter_member.user_id))
+            inviter_name = 'A team member'
+            if inviter_user and inviter_user.email:
+                inviter_name = inviter_user.email.split('@')[0]
+
+            EmailService.send_invitation_email(
+                to_email=email,
+                org_name=org.name,
+                inviter_name=inviter_name,
+                role_name=target_role.name,
+                invitation_token=invitation.token,
+                invitation_id=invitation.id,
+            )
+        except Exception as e:
+            logger.error(
+                'Failed to send invitation email',
+                extra={
+                    'invitation_id': invitation.id,
+                    'email': email,
+                    'error': str(e),
+                },
+            )
+            # Don't fail the invitation creation if email fails
+            # The user can still access via direct link
+
+        return invitation
+
+    @staticmethod
+    async def create_invitations_batch(
+        org_id: UUID,
+        emails: list[str],
+        role_name: str,
+        inviter_id: UUID,
+    ) -> tuple[list[OrgInvitation], list[tuple[str, str]]]:
+        """Create multiple organization invitations concurrently.
+
+        Validates permissions once upfront, then creates invitations in parallel.
+
+        Args:
+            org_id: Organization UUID
+            emails: List of invitee email addresses
+            role_name: Role to assign on acceptance (owner, admin, member)
+            inviter_id: User ID of the person creating the invitations
+
+        Returns:
+            Tuple of (successful_invitations, failed_emails_with_errors)
+
+        Raises:
+            ValueError: If organization or role not found
+            InsufficientPermissionError: If inviter lacks permission
+        """
+        logger.info(
+            'Creating batch organization invitations',
+            extra={
+                'org_id': str(org_id),
+                'email_count': len(emails),
+                'role_name': role_name,
+                'inviter_id': str(inviter_id),
+            },
+        )
+
+        # Step 1: Validate permissions upfront (shared for all emails)
+        org = OrgStore.get_org_by_id(org_id)
+        if not org:
+            raise ValueError(f'Organization {org_id} not found')
+
+        if str(org_id) == str(inviter_id):
+            raise InsufficientPermissionError(
+                'Cannot invite users to a personal workspace'
+            )
+
+        inviter_member = OrgMemberStore.get_org_member(org_id, inviter_id)
+        if not inviter_member:
+            raise InsufficientPermissionError(
+                'You are not a member of this organization'
+            )
+
+        inviter_role = RoleStore.get_role_by_id(inviter_member.role_id)
+        if not inviter_role or inviter_role.name not in [ROLE_OWNER, ROLE_ADMIN]:
+            raise InsufficientPermissionError('Only owners and admins can invite users')
+
+        role_name_lower = role_name.lower()
+        if role_name_lower == ROLE_OWNER and inviter_role.name != ROLE_OWNER:
+            raise InsufficientPermissionError('Only owners can invite with owner role')
+
+        target_role = RoleStore.get_role_by_name(role_name_lower)
+        if not target_role:
+            raise ValueError(f'Invalid role: {role_name}')
+
+        # Step 2: Create invitations concurrently
+        async def create_single(
+            email: str,
+        ) -> tuple[str, OrgInvitation | None, str | None]:
+            """Create single invitation, return (email, invitation, error)."""
+            try:
+                invitation = await OrgInvitationService.create_invitation(
+                    org_id=org_id,
+                    email=email,
+                    role_name=role_name,
+                    inviter_id=inviter_id,
+                )
+                return (email, invitation, None)
+            except (UserAlreadyMemberError, ValueError) as e:
+                return (email, None, str(e))
+
+        results = await asyncio.gather(*[create_single(email) for email in emails])
+
+        # Step 3: Separate successes and failures
+        successful: list[OrgInvitation] = []
+        failed: list[tuple[str, str]] = []
+        for email, invitation, error in results:
+            if invitation:
+                successful.append(invitation)
+            elif error:
+                failed.append((email, error))
+
+        logger.info(
+            'Batch invitation creation completed',
+            extra={
+                'org_id': str(org_id),
+                'successful': len(successful),
+                'failed': len(failed),
+            },
+        )
+
+        return successful, failed
+
+    @staticmethod
+    async def accept_invitation(token: str, user_id: UUID) -> OrgInvitation:
+        """Accept an organization invitation.
+
+        This method:
+        1. Validates the token and invitation status
+        2. Checks expiration
+        3. Verifies user is not already a member
+        4. Creates LiteLLM integration
+        5. Adds user to the organization
+        6. Marks invitation as accepted
+
+        Args:
+            token: The invitation token
+            user_id: The user accepting the invitation
+
+        Returns:
+            OrgInvitation: The accepted invitation
+
+        Raises:
+            InvitationInvalidError: If token is invalid or invitation not pending
+            InvitationExpiredError: If invitation has expired
+            UserAlreadyMemberError: If user is already a member
+        """
+        logger.info(
+            'Accepting organization invitation',
+            extra={
+                'token_prefix': token[:10] + '...' if len(token) > 10 else token,
+                'user_id': str(user_id),
+            },
+        )
+
+        # Step 1: Get and validate invitation
+        invitation = await OrgInvitationStore.get_invitation_by_token(token)
+
+        if not invitation:
+            raise InvitationInvalidError('Invalid invitation token')
+
+        if invitation.status != OrgInvitation.STATUS_PENDING:
+            if invitation.status == OrgInvitation.STATUS_ACCEPTED:
+                raise InvitationInvalidError('Invitation has already been accepted')
+            elif invitation.status == OrgInvitation.STATUS_REVOKED:
+                raise InvitationInvalidError('Invitation has been revoked')
+            else:
+                raise InvitationInvalidError('Invitation is no longer valid')
+
+        # Step 2: Check expiration
+        if OrgInvitationStore.is_token_expired(invitation):
+            await OrgInvitationStore.update_invitation_status(
+                invitation.id, OrgInvitation.STATUS_EXPIRED
+            )
+            raise InvitationExpiredError('Invitation has expired')
+
+        # Step 2.5: Verify user email matches invitation email
+        user = await UserStore.get_user_by_id_async(str(user_id))
+        if not user:
+            raise InvitationInvalidError('User not found')
+
+        user_email = user.email
+        # Fallback: fetch email from Keycloak if not in database (for existing users)
+        if not user_email:
+            token_manager = TokenManager()
+            user_info = await token_manager.get_user_info_from_user_id(str(user_id))
+            user_email = user_info.get('email') if user_info else None
+
+        if not user_email:
+            raise EmailMismatchError('Your account does not have an email address')
+
+        user_email = user_email.lower().strip()
+        invitation_email = invitation.email.lower().strip()
+
+        if user_email != invitation_email:
+            logger.warning(
+                'Email mismatch during invitation acceptance',
+                extra={
+                    'user_id': str(user_id),
+                    'user_email': user_email,
+                    'invitation_email': invitation_email,
+                    'invitation_id': invitation.id,
+                },
+            )
+            raise EmailMismatchError()
+
+        # Step 3: Check if user is already a member
+        existing_member = OrgMemberStore.get_org_member(invitation.org_id, user_id)
+        if existing_member:
+            raise UserAlreadyMemberError(
+                'You are already a member of this organization'
+            )
+
+        # Step 4: Create LiteLLM integration for the user in the new org
+        try:
+            settings = await OrgService.create_litellm_integration(
+                invitation.org_id, str(user_id)
+            )
+        except Exception as e:
+            logger.error(
+                'Failed to create LiteLLM integration for invitation acceptance',
+                extra={
+                    'invitation_id': invitation.id,
+                    'user_id': str(user_id),
+                    'org_id': str(invitation.org_id),
+                    'error': str(e),
+                },
+            )
+            raise InvitationInvalidError(
+                'Failed to set up organization access. Please try again.'
+            )
+
+        # Step 5: Add user to organization
+        from storage.org_member_store import OrgMemberStore as OMS
+
+        org_member_kwargs = OMS.get_kwargs_from_settings(settings)
+        # Don't override with org defaults - use invitation-specified role
+        org_member_kwargs.pop('llm_model', None)
+        org_member_kwargs.pop('llm_base_url', None)
+
+        OrgMemberStore.add_user_to_org(
+            org_id=invitation.org_id,
+            user_id=user_id,
+            role_id=invitation.role_id,
+            llm_api_key=settings.llm_api_key,
+            status='active',
+        )
+
+        # Step 6: Mark invitation as accepted
+        updated_invitation = await OrgInvitationStore.update_invitation_status(
+            invitation.id,
+            OrgInvitation.STATUS_ACCEPTED,
+            accepted_by_user_id=user_id,
+        )
+
+        logger.info(
+            'Organization invitation accepted',
+            extra={
+                'invitation_id': invitation.id,
+                'user_id': str(user_id),
+                'org_id': str(invitation.org_id),
+                'role_id': invitation.role_id,
+            },
+        )
+
+        return updated_invitation

enterprise/server/services/org_member_service.py

@@ -0,0 +1,417 @@
+"""Service for managing organization members."""
+
+from uuid import UUID
+
+from server.constants import ROLE_ADMIN, ROLE_OWNER
+from server.routes.org_models import (
+    CannotModifySelfError,
+    InsufficientPermissionError,
+    InvalidRoleError,
+    LastOwnerError,
+    MemberUpdateError,
+    MeResponse,
+    OrgMemberNotFoundError,
+    OrgMemberPage,
+    OrgMemberResponse,
+    OrgMemberUpdate,
+    RoleNotFoundError,
+)
+from storage.lite_llm_manager import LiteLlmManager
+from storage.org_member_store import OrgMemberStore
+from storage.role_store import RoleStore
+from storage.user_store import UserStore
+
+from openhands.core.logger import openhands_logger as logger
+from openhands.utils.async_utils import call_sync_from_async
+
+
+class OrgMemberService:
+    """Service for organization member operations."""
+
+    @staticmethod
+    def get_me(org_id: UUID, user_id: UUID) -> MeResponse:
+        """Get the current user's membership record for an organization.
+
+        Retrieves the authenticated user's role, status, email, and LLM override
+        fields (with masked API keys) within the specified organization.
+
+        Args:
+            org_id: Organization ID (UUID)
+            user_id: User ID (UUID)
+
+        Returns:
+            MeResponse: The user's membership data with masked API keys
+
+        Raises:
+            OrgMemberNotFoundError: If user is not a member of the organization
+            RoleNotFoundError: If the role associated with the member is not found
+        """
+        # Look up the user's membership in this org
+        org_member = OrgMemberStore.get_org_member(org_id, user_id)
+        if org_member is None:
+            raise OrgMemberNotFoundError(str(org_id), str(user_id))
+
+        # Resolve role name from role_id
+        role = RoleStore.get_role_by_id(org_member.role_id)
+        if role is None:
+            raise RoleNotFoundError(org_member.role_id)
+
+        # Get user email
+        user = UserStore.get_user_by_id(str(user_id))
+        email = user.email if user and user.email else ''
+
+        return MeResponse.from_org_member(org_member, role, email)
+
+    @staticmethod
+    async def get_org_members(
+        org_id: UUID,
+        current_user_id: UUID,
+        page_id: str | None = None,
+        limit: int = 10,
+        email_filter: str | None = None,
+    ) -> tuple[bool, str | None, OrgMemberPage | None]:
+        """Get organization members with authorization check.
+
+        Args:
+            org_id: Organization UUID.
+            current_user_id: Requesting user's UUID.
+            page_id: Offset encoded as string (e.g., "0", "10", "20").
+            limit: Items per page (default 10).
+            email_filter: Optional case-insensitive partial email match.
+
+        Returns:
+            Tuple of (success, error_code, data). If success is True, error_code is None.
+        """
+        # Verify current user is a member of the organization
+        requester_membership = OrgMemberStore.get_org_member(org_id, current_user_id)
+        if not requester_membership:
+            return False, 'not_a_member', None
+
+        # Parse page_id to get offset (page_id is offset encoded as string)
+        offset = 0
+        if page_id is not None:
+            try:
+                offset = int(page_id)
+                if offset < 0:
+                    return False, 'invalid_page_id', None
+            except ValueError:
+                return False, 'invalid_page_id', None
+
+        # Call store to get paginated members
+        members, _ = await OrgMemberStore.get_org_members_paginated(
+            org_id=org_id,
+            offset=offset,
+            limit=limit,
+            email_filter=email_filter,
+        )
+
+        # Transform data to response format
+        items = []
+        for member in members:
+            # Access user and role relationships (eagerly loaded)
+            user = member.user
+            role = member.role
+
+            items.append(
+                OrgMemberResponse(
+                    user_id=str(member.user_id),
+                    email=user.email if user else None,
+                    role_id=member.role_id,
+                    role=role.name if role else '',
+                    role_rank=role.rank if role else 0,
+                    status=member.status,
+                )
+            )
+
+        # Calculate current page (1-indexed)
+        current_page = (offset // limit) + 1
+
+        return (
+            True,
+            None,
+            OrgMemberPage(
+                items=items,
+                current_page=current_page,
+                per_page=limit,
+            ),
+        )
+
+    @staticmethod
+    async def get_org_members_count(
+        org_id: UUID,
+        current_user_id: UUID,
+        email_filter: str | None = None,
+    ) -> int:
+        """Get count of organization members with authorization check.
+
+        Args:
+            org_id: Organization UUID.
+            current_user_id: Requesting user's UUID.
+            email_filter: Optional case-insensitive partial email match.
+
+        Returns:
+            int: Count of organization members matching the filter.
+
+        Raises:
+            OrgMemberNotFoundError: If requesting user is not a member of the organization.
+        """
+        # Verify current user is a member of the organization
+        requester_membership = OrgMemberStore.get_org_member(org_id, current_user_id)
+        if not requester_membership:
+            raise OrgMemberNotFoundError(str(org_id), str(current_user_id))
+
+        return await OrgMemberStore.get_org_members_count(
+            org_id=org_id,
+            email_filter=email_filter,
+        )
+
+    @staticmethod
+    async def remove_org_member(
+        org_id: UUID,
+        target_user_id: UUID,
+        current_user_id: UUID,
+    ) -> tuple[bool, str | None]:
+        """Remove a member from an organization.
+
+        Returns:
+            Tuple of (success, error_message). If success is True, error_message is None.
+        """
+
+        def _remove_member():
+            # Get current user's membership in the org
+            requester_membership = OrgMemberStore.get_org_member(
+                org_id, current_user_id
+            )
+            if not requester_membership:
+                return False, 'not_a_member'
+
+            # Check if trying to remove self
+            if str(current_user_id) == str(target_user_id):
+                return False, 'cannot_remove_self'
+
+            # Get target user's membership
+            target_membership = OrgMemberStore.get_org_member(org_id, target_user_id)
+            if not target_membership:
+                return False, 'member_not_found'
+
+            requester_role = RoleStore.get_role_by_id(requester_membership.role_id)
+            target_role = RoleStore.get_role_by_id(target_membership.role_id)
+
+            if not requester_role or not target_role:
+                return False, 'role_not_found'
+
+            # Check permission based on roles
+            if not OrgMemberService._can_remove_member(
+                requester_role.name, target_role.name
+            ):
+                return False, 'insufficient_permission'
+
+            # Check if removing the last owner
+            if target_role.name == ROLE_OWNER:
+                if OrgMemberService._is_last_owner(org_id, target_user_id):
+                    return False, 'cannot_remove_last_owner'
+
+            # Perform the removal
+            success = OrgMemberStore.remove_user_from_org(org_id, target_user_id)
+            if not success:
+                return False, 'removal_failed'
+
+            # Update user's current_org_id if it points to the org they were removed from
+            user = UserStore.get_user_by_id(str(target_user_id))
+            if user and user.current_org_id == org_id:
+                # Set current_org_id to personal workspace (org.id == user.id)
+                UserStore.update_current_org(str(target_user_id), target_user_id)
+
+            return True, None
+
+        success, error = await call_sync_from_async(_remove_member)
+
+        # If database removal succeeded, also remove from LiteLLM team
+        if success:
+            try:
+                await LiteLlmManager.remove_user_from_team(
+                    str(target_user_id), str(org_id)
+                )
+                logger.info(
+                    'Successfully removed user from LiteLLM team',
+                    extra={
+                        'user_id': str(target_user_id),
+                        'org_id': str(org_id),
+                    },
+                )
+            except Exception as e:
+                # Log but don't fail the operation - database removal already succeeded
+                # LiteLLM state will be eventually consistent
+                logger.warning(
+                    'Failed to remove user from LiteLLM team',
+                    extra={
+                        'user_id': str(target_user_id),
+                        'org_id': str(org_id),
+                        'error': str(e),
+                    },
+                )
+
+        return success, error
+
+    @staticmethod
+    async def update_org_member(
+        org_id: UUID,
+        target_user_id: UUID,
+        current_user_id: UUID,
+        update_data: OrgMemberUpdate,
+    ) -> OrgMemberResponse:
+        """Update a member's role in an organization.
+
+        Permission rules:
+        - Owners can modify anyone (including other owners), can set any role
+        - Admins can modify other admins and users
+        - Admins can only set admin or user roles (not owner)
+
+        Args:
+            org_id: Organization ID
+            target_user_id: User ID of the member to update
+            current_user_id: User ID of the requester
+            update_data: Update data containing fields to modify
+
+        Returns:
+            OrgMemberResponse: The updated member data
+
+        Raises:
+            OrgMemberNotFoundError: If requester or target is not a member
+            CannotModifySelfError: If trying to modify self
+            RoleNotFoundError: If role configuration is invalid
+            InvalidRoleError: If new_role_name is not a valid role
+            InsufficientPermissionError: If requester lacks permission
+            LastOwnerError: If trying to demote the last owner
+            MemberUpdateError: If update operation fails
+        """
+        new_role_name = update_data.role
+
+        def _update_member():
+            # Get current user's membership in the org
+            requester_membership = OrgMemberStore.get_org_member(
+                org_id, current_user_id
+            )
+            if not requester_membership:
+                raise OrgMemberNotFoundError(str(org_id), str(current_user_id))
+
+            # Check if trying to modify self
+            if str(current_user_id) == str(target_user_id):
+                raise CannotModifySelfError('modify')
+
+            # Get target user's membership
+            target_membership = OrgMemberStore.get_org_member(org_id, target_user_id)
+            if not target_membership:
+                raise OrgMemberNotFoundError(str(org_id), str(target_user_id))
+
+            # Get roles
+            requester_role = RoleStore.get_role_by_id(requester_membership.role_id)
+            target_role = RoleStore.get_role_by_id(target_membership.role_id)
+
+            if not requester_role:
+                raise RoleNotFoundError(requester_membership.role_id)
+            if not target_role:
+                raise RoleNotFoundError(target_membership.role_id)
+
+            # If no role change requested, return current state
+            if new_role_name is None:
+                user = UserStore.get_user_by_id(str(target_user_id))
+                return OrgMemberResponse(
+                    user_id=str(target_membership.user_id),
+                    email=user.email if user else None,
+                    role_id=target_membership.role_id,
+                    role=target_role.name,
+                    role_rank=target_role.rank,
+                    status=target_membership.status,
+                )
+
+            # Validate new role exists
+            new_role = RoleStore.get_role_by_name(new_role_name.lower())
+            if not new_role:
+                raise InvalidRoleError(new_role_name)
+
+            # Check permission to modify target
+            if not OrgMemberService._can_update_member_role(
+                requester_role.name, target_role.name, new_role.name
+            ):
+                raise InsufficientPermissionError(
+                    'You do not have permission to modify this member'
+                )
+
+            # Check if demoting the last owner
+            if (
+                target_role.name == ROLE_OWNER
+                and new_role.name != ROLE_OWNER
+                and OrgMemberService._is_last_owner(org_id, target_user_id)
+            ):
+                raise LastOwnerError('demote')
+
+            # Perform the update
+            updated_member = OrgMemberStore.update_user_role_in_org(
+                org_id, target_user_id, new_role.id
+            )
+            if not updated_member:
+                raise MemberUpdateError('Failed to update member')
+
+            # Get user email for response
+            user = UserStore.get_user_by_id(str(target_user_id))
+
+            return OrgMemberResponse(
+                user_id=str(updated_member.user_id),
+                email=user.email if user else None,
+                role_id=updated_member.role_id,
+                role=new_role.name,
+                role_rank=new_role.rank,
+                status=updated_member.status,
+            )
+
+        return await call_sync_from_async(_update_member)
+
+    @staticmethod
+    def _can_update_member_role(
+        requester_role_name: str, target_role_name: str, new_role_name: str
+    ) -> bool:
+        """Check if requester can change target's role to new_role.
+
+        Permission rules:
+        - Owners can modify anyone (including other owners), can set any role
+        - Admins can modify other admins and users
+        - Admins can only set admin or user roles (not owner)
+        """
+        is_requester_owner = requester_role_name == ROLE_OWNER
+        is_requester_admin = requester_role_name == ROLE_ADMIN
+        is_target_owner = target_role_name == ROLE_OWNER
+        is_new_role_owner = new_role_name == ROLE_OWNER
+
+        if is_requester_owner:
+            # Owners can modify anyone (including other owners)
+            return True
+        elif is_requester_admin:
+            # Admins cannot modify owners
+            if is_target_owner:
+                return False
+            # Admins can only set admin or user roles (not owner)
+            return not is_new_role_owner
+        return False
+
+    @staticmethod
+    def _can_remove_member(requester_role_name: str, target_role_name: str) -> bool:
+        """Check if requester can remove target based on roles."""
+        if requester_role_name == ROLE_OWNER:
+            return True
+        elif requester_role_name == ROLE_ADMIN:
+            # Admins can remove admins and members (not owners)
+            return target_role_name != ROLE_OWNER
+        return False
+
+    @staticmethod
+    def _is_last_owner(org_id: UUID, user_id: UUID) -> bool:
+        """Check if user is the last owner of the organization."""
+        members = OrgMemberStore.get_org_members(org_id)
+        owners = []
+        for m in members:
+            # Use role_id (column) instead of role (relationship) to avoid DetachedInstanceError
+            role = RoleStore.get_role_by_id(m.role_id)
+            if role and role.name == ROLE_OWNER:
+                owners.append(m)
+        return len(owners) == 1 and str(owners[0].user_id) == str(user_id)

enterprise/server/services/user_app_settings_service.py

@@ -0,0 +1,126 @@
+"""Service class for managing user app settings.
+
+Separates business logic from route handlers.
+Uses dependency injection for db_session and user_context.
+"""
+
+from __future__ import annotations
+
+from dataclasses import dataclass
+from typing import AsyncGenerator
+
+from fastapi import Request
+from server.routes.user_app_settings_models import (
+    UserAppSettingsResponse,
+    UserAppSettingsUpdate,
+    UserNotFoundError,
+)
+from storage.user_app_settings_store import UserAppSettingsStore
+
+from openhands.app_server.services.injector import Injector, InjectorState
+from openhands.app_server.user.user_context import UserContext
+from openhands.core.logger import openhands_logger as logger
+
+
+@dataclass
+class UserAppSettingsService:
+    """Service for user app settings with injected dependencies."""
+
+    store: UserAppSettingsStore
+    user_context: UserContext
+
+    async def get_user_app_settings(self) -> UserAppSettingsResponse:
+        """Get user app settings.
+
+        User ID is obtained from the injected user_context.
+
+        Returns:
+            UserAppSettingsResponse: The user's app settings
+
+        Raises:
+            ValueError: If user is not authenticated
+            UserNotFoundError: If user is not found
+        """
+        user_id = await self.user_context.get_user_id()
+        if not user_id:
+            raise ValueError('User is not authenticated')
+
+        logger.info(
+            'Getting user app settings',
+            extra={'user_id': user_id},
+        )
+
+        user = await self.store.get_user_by_id(user_id)
+
+        if not user:
+            raise UserNotFoundError(user_id)
+
+        return UserAppSettingsResponse.from_user(user)
+
+    async def update_user_app_settings(
+        self,
+        update_data: UserAppSettingsUpdate,
+    ) -> UserAppSettingsResponse:
+        """Update user app settings.
+
+        Only updates fields that are explicitly provided in update_data.
+        User ID is obtained from the injected user_context.
+        Session auto-commits at request end via DbSessionInjector.
+
+        Args:
+            update_data: The update data from the request
+
+        Returns:
+            UserAppSettingsResponse: The updated user's app settings
+
+        Raises:
+            ValueError: If user is not authenticated
+            UserNotFoundError: If user is not found
+        """
+        user_id = await self.user_context.get_user_id()
+        if not user_id:
+            raise ValueError('User is not authenticated')
+
+        logger.info(
+            'Updating user app settings',
+            extra={'user_id': user_id},
+        )
+
+        # Check if any fields are provided
+        update_dict = update_data.model_dump(exclude_unset=True)
+
+        if not update_dict:
+            # No fields to update, just return current settings
+            return await self.get_user_app_settings()
+
+        user = await self.store.update_user_app_settings(
+            user_id=user_id,
+            update_data=update_data,
+        )
+
+        if not user:
+            raise UserNotFoundError(user_id)
+
+        logger.info(
+            'User app settings updated successfully',
+            extra={'user_id': user_id, 'updated_fields': list(update_dict.keys())},
+        )
+
+        return UserAppSettingsResponse.from_user(user)
+
+
+class UserAppSettingsServiceInjector(Injector[UserAppSettingsService]):
+    """Injector that composes store and user_context for UserAppSettingsService."""
+
+    async def inject(
+        self, state: InjectorState, request: Request | None = None
+    ) -> AsyncGenerator[UserAppSettingsService, None]:
+        # Local imports to avoid circular dependencies
+        from openhands.app_server.config import get_db_session, get_user_context
+
+        async with (
+            get_user_context(state, request) as user_context,
+            get_db_session(state, request) as db_session,
+        ):
+            store = UserAppSettingsStore(db_session=db_session)
+            yield UserAppSettingsService(store=store, user_context=user_context)

enterprise/server/sharing/sql_shared_conversation_info_service.py

@@ -26,6 +26,7 @@ from server.sharing.shared_conversation_models import (
 )
 from sqlalchemy import select
 from sqlalchemy.ext.asyncio import AsyncSession
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.app_server.app_conversation.sql_app_conversation_info_service import (
     StoredConversationMetadata,
@@ -57,7 +58,7 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
         include_sub_conversations: bool = False,
     ) -> SharedConversationPage:
         """Search for shared conversations."""
-        query = self._public_select()
+        query = self._public_select_with_saas_metadata()
 
         # Conditionally exclude sub-conversations based on the parameter
         if not include_sub_conversations:
@@ -104,14 +105,17 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
         query = query.limit(limit + 1)
 
         result = await self.db_session.execute(query)
-        rows = result.scalars().all()
+        rows = result.all()
 
         # Check if there are more results
         has_more = len(rows) > limit
         if has_more:
             rows = rows[:limit]
 
-        items = [self._to_shared_conversation(row) for row in rows]
+        items = [
+            self._to_shared_conversation(stored, saas_metadata=saas_metadata)
+            for stored, saas_metadata in rows
+        ]
 
         # Calculate next page ID
         next_page_id = None
@@ -152,17 +156,18 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
         self, conversation_id: UUID
     ) -> SharedConversation | None:
         """Get a single public conversation info, returning None if missing or not shared."""
-        query = self._public_select().where(
+        query = self._public_select_with_saas_metadata().where(
             StoredConversationMetadata.conversation_id == str(conversation_id)
         )
 
         result = await self.db_session.execute(query)
-        stored = result.scalar_one_or_none()
+        row = result.first()
 
-        if stored is None:
+        if row is None:
             return None
 
-        return self._to_shared_conversation(stored)
+        stored, saas_metadata = row
+        return self._to_shared_conversation(stored, saas_metadata=saas_metadata)
 
     def _public_select(self):
         """Create a select query that only returns public conversations."""
@@ -173,6 +178,25 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
         query = query.where(StoredConversationMetadata.public == True)  # noqa: E712
         return query
 
+    def _public_select_with_saas_metadata(self):
+        """Create a select query that returns public conversations with SAAS metadata.
+
+        This joins with conversation_metadata_saas to retrieve the user_id needed
+        for constructing the correct event storage path. Uses LEFT OUTER JOIN to
+        support conversations that may not have SAAS metadata (e.g., in tests).
+        """
+        query = (
+            select(StoredConversationMetadata, StoredConversationMetadataSaas)
+            .outerjoin(
+                StoredConversationMetadataSaas,
+                StoredConversationMetadata.conversation_id
+                == StoredConversationMetadataSaas.conversation_id,
+            )
+            .where(StoredConversationMetadata.conversation_version == 'V1')
+            .where(StoredConversationMetadata.public == True)  # noqa: E712
+        )
+        return query
+
     def _apply_filters(
         self,
         query,
@@ -211,9 +235,16 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
     def _to_shared_conversation(
         self,
         stored: StoredConversationMetadata,
+        saas_metadata: StoredConversationMetadataSaas | None = None,
         sub_conversation_ids: list[UUID] | None = None,
     ) -> SharedConversation:
-        """Convert StoredConversationMetadata to SharedConversation."""
+        """Convert StoredConversationMetadata to SharedConversation.
+
+        Args:
+            stored: The base conversation metadata from conversation_metadata table.
+            saas_metadata: Optional SAAS metadata containing user_id and org_id.
+            sub_conversation_ids: Optional list of sub-conversation IDs.
+        """
         # V1 conversations should always have a sandbox_id
         sandbox_id = stored.sandbox_id
         assert sandbox_id is not None
@@ -239,9 +270,16 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
         created_at = self._fix_timezone(stored.created_at)
         updated_at = self._fix_timezone(stored.last_updated_at)
 
+        # Get user_id from SAAS metadata if available
+        created_by_user_id = (
+            str(saas_metadata.user_id)
+            if saas_metadata and saas_metadata.user_id
+            else None
+        )
+
         return SharedConversation(
             id=UUID(stored.conversation_id),
-            created_by_user_id=stored.user_id if stored.user_id else None,
+            created_by_user_id=created_by_user_id,
             sandbox_id=stored.sandbox_id,
             selected_repository=stored.selected_repository,
             selected_branch=stored.selected_branch,

enterprise/server/utils/saas_app_conversation_info_injector.py

@@ -0,0 +1,407 @@
+"""Enterprise injector for SQLAppConversationInfoService with SAAS filtering."""
+
+from datetime import datetime
+from typing import AsyncGenerator
+from uuid import UUID
+
+from fastapi import Request
+from sqlalchemy import func, select
+from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
+from storage.user import User
+
+from openhands.app_server.app_conversation.app_conversation_info_service import (
+    AppConversationInfoService,
+    AppConversationInfoServiceInjector,
+)
+from openhands.app_server.app_conversation.app_conversation_models import (
+    AppConversationInfo,
+    AppConversationInfoPage,
+    AppConversationSortOrder,
+)
+from openhands.app_server.app_conversation.sql_app_conversation_info_service import (
+    SQLAppConversationInfoService,
+)
+from openhands.app_server.errors import AuthError
+from openhands.app_server.services.injector import InjectorState
+from openhands.app_server.user.specifiy_user_context import ADMIN
+
+
+class SaasSQLAppConversationInfoService(SQLAppConversationInfoService):
+    """Extended SQLAppConversationInfoService with user and organization-based filtering and SAAS metadata handling."""
+
+    async def _get_current_user(self) -> User | None:
+        """Get the current user using the existing db_session.
+
+        Uses self.db_session to avoid opening a separate database session.
+
+        Returns:
+            User object or None if no user_id is available
+        """
+        user_id_str = await self.user_context.get_user_id()
+        if not user_id_str:
+            return None
+
+        user_id_uuid = UUID(user_id_str)
+        result = await self.db_session.execute(
+            select(User).where(User.id == user_id_uuid)
+        )
+        return result.scalars().first()
+
+    async def _apply_user_and_org_filter(self, query):
+        """Apply user_id and org_id filters to ensure conversation isolation.
+
+        Filters conversations by:
+        - user_id: Only show conversations belonging to the current user
+        - org_id: Only show conversations belonging to the user's current organization
+
+        Args:
+            query: SQLAlchemy query to apply filters to
+
+        Returns:
+            Query with user and organization filters applied
+
+        Raises:
+            AuthError: If no user_id is available (secure default: deny access)
+        """
+        # For internal operations such as getting a conversation by session_api_key
+        # we need a mode that does not have filtering. The dependency `as_admin()`
+        # is used to enable it
+        if self.user_context == ADMIN:
+            return query
+
+        user_id_str = await self.user_context.get_user_id()
+        if not user_id_str:
+            # Secure default: no user means no access, not "show everything"
+            raise AuthError('User authentication required')
+
+        user_id_uuid = UUID(user_id_str)
+        query = query.where(StoredConversationMetadataSaas.user_id == user_id_uuid)
+
+        # Filter by organization ID to ensure conversations are isolated per organization
+        user = await self._get_current_user()
+        if user and user.current_org_id is not None:
+            query = query.where(
+                StoredConversationMetadataSaas.org_id == user.current_org_id
+            )
+
+        return query
+
+    async def _secure_select(self):
+        query = (
+            select(StoredConversationMetadata)
+            .join(
+                StoredConversationMetadataSaas,
+                StoredConversationMetadata.conversation_id
+                == StoredConversationMetadataSaas.conversation_id,
+            )
+            .where(StoredConversationMetadata.conversation_version == 'V1')
+        )
+        return await self._apply_user_and_org_filter(query)
+
+    async def _secure_select_with_saas_metadata(self):
+        """Select query that includes SAAS metadata for retrieving user_id."""
+        query = (
+            select(StoredConversationMetadata, StoredConversationMetadataSaas)
+            .join(
+                StoredConversationMetadataSaas,
+                StoredConversationMetadata.conversation_id
+                == StoredConversationMetadataSaas.conversation_id,
+            )
+            .where(StoredConversationMetadata.conversation_version == 'V1')
+        )
+        return await self._apply_user_and_org_filter(query)
+
+    async def search_app_conversation_info(
+        self,
+        title__contains: str | None = None,
+        created_at__gte: datetime | None = None,
+        created_at__lt: datetime | None = None,
+        updated_at__gte: datetime | None = None,
+        updated_at__lt: datetime | None = None,
+        sort_order: AppConversationSortOrder = AppConversationSortOrder.CREATED_AT_DESC,
+        page_id: str | None = None,
+        limit: int = 100,
+        include_sub_conversations: bool = False,
+    ) -> AppConversationInfoPage:
+        """Search for conversations with user_id from SAAS metadata."""
+        query = await self._secure_select_with_saas_metadata()
+
+        # Conditionally exclude sub-conversations based on the parameter
+        if not include_sub_conversations:
+            # Exclude sub-conversations (only include top-level conversations)
+            query = query.where(
+                StoredConversationMetadata.parent_conversation_id.is_(None)
+            )
+
+        query = self._apply_filters_with_saas_metadata(
+            query=query,
+            title__contains=title__contains,
+            created_at__gte=created_at__gte,
+            created_at__lt=created_at__lt,
+            updated_at__gte=updated_at__gte,
+            updated_at__lt=updated_at__lt,
+        )
+
+        # Add sort order
+        if sort_order == AppConversationSortOrder.CREATED_AT:
+            query = query.order_by(StoredConversationMetadata.created_at)
+        elif sort_order == AppConversationSortOrder.CREATED_AT_DESC:
+            query = query.order_by(StoredConversationMetadata.created_at.desc())
+        elif sort_order == AppConversationSortOrder.UPDATED_AT:
+            query = query.order_by(StoredConversationMetadata.last_updated_at)
+        elif sort_order == AppConversationSortOrder.UPDATED_AT_DESC:
+            query = query.order_by(StoredConversationMetadata.last_updated_at.desc())
+        elif sort_order == AppConversationSortOrder.TITLE:
+            query = query.order_by(StoredConversationMetadata.title)
+        elif sort_order == AppConversationSortOrder.TITLE_DESC:
+            query = query.order_by(StoredConversationMetadata.title.desc())
+
+        # Apply pagination
+        if page_id is not None:
+            try:
+                offset = int(page_id)
+                query = query.offset(offset)
+            except ValueError:
+                # If page_id is not a valid integer, start from beginning
+                offset = 0
+        else:
+            offset = 0
+
+        # Apply limit and get one extra to check if there are more results
+        query = query.limit(limit + 1)
+
+        result = await self.db_session.execute(query)
+        rows = result.all()
+
+        # Check if there are more results
+        has_more = len(rows) > limit
+        if has_more:
+            rows = rows[:limit]
+
+        items = [
+            self._to_info_with_user_id(stored_metadata, saas_metadata)
+            for stored_metadata, saas_metadata in rows
+        ]
+
+        # Calculate next page ID
+        next_page_id = None
+        if has_more:
+            next_page_id = str(offset + limit)
+
+        return AppConversationInfoPage(items=items, next_page_id=next_page_id)
+
+    async def count_app_conversation_info(
+        self,
+        title__contains: str | None = None,
+        created_at__gte: datetime | None = None,
+        created_at__lt: datetime | None = None,
+        updated_at__gte: datetime | None = None,
+        updated_at__lt: datetime | None = None,
+    ) -> int:
+        """Count conversations matching the given filters with SAAS metadata."""
+        query = (
+            select(func.count(StoredConversationMetadata.conversation_id))
+            .join(
+                StoredConversationMetadataSaas,
+                StoredConversationMetadata.conversation_id
+                == StoredConversationMetadataSaas.conversation_id,
+            )
+            .where(StoredConversationMetadata.conversation_version == 'V1')
+        )
+
+        # Apply user and organization filtering
+        query = await self._apply_user_and_org_filter(query)
+
+        query = self._apply_filters_with_saas_metadata(
+            query=query,
+            title__contains=title__contains,
+            created_at__gte=created_at__gte,
+            created_at__lt=created_at__lt,
+            updated_at__gte=updated_at__gte,
+            updated_at__lt=updated_at__lt,
+        )
+
+        result = await self.db_session.execute(query)
+        count = result.scalar()
+        return count or 0
+
+    def _apply_filters_with_saas_metadata(
+        self,
+        query,
+        title__contains: str | None = None,
+        created_at__gte: datetime | None = None,
+        created_at__lt: datetime | None = None,
+        updated_at__gte: datetime | None = None,
+        updated_at__lt: datetime | None = None,
+    ):
+        """Apply filters to query that includes SAAS metadata."""
+        # Apply the same filters as the base class
+        conditions = []
+        if title__contains is not None:
+            conditions.append(
+                StoredConversationMetadata.title.like(f'%{title__contains}%')
+            )
+
+        if created_at__gte is not None:
+            conditions.append(StoredConversationMetadata.created_at >= created_at__gte)
+
+        if created_at__lt is not None:
+            conditions.append(StoredConversationMetadata.created_at < created_at__lt)
+
+        if updated_at__gte is not None:
+            conditions.append(
+                StoredConversationMetadata.last_updated_at >= updated_at__gte
+            )
+
+        if updated_at__lt is not None:
+            conditions.append(
+                StoredConversationMetadata.last_updated_at < updated_at__lt
+            )
+
+        if conditions:
+            query = query.where(*conditions)
+        return query
+
+    async def get_app_conversation_info(
+        self, conversation_id: UUID
+    ) -> AppConversationInfo | None:
+        """Get conversation info with user_id from SAAS metadata."""
+        query = await self._secure_select_with_saas_metadata()
+        query = query.where(
+            StoredConversationMetadata.conversation_id == str(conversation_id)
+        )
+        result_set = await self.db_session.execute(query)
+        result = result_set.first()
+        if result:
+            stored_metadata, saas_metadata = result
+            # Fetch sub-conversation IDs
+            sub_conversation_ids = await self.get_sub_conversation_ids(conversation_id)
+            return self._to_info_with_user_id(
+                stored_metadata,
+                saas_metadata,
+                sub_conversation_ids=sub_conversation_ids,
+            )
+        return None
+
+    async def batch_get_app_conversation_info(
+        self, conversation_ids: list[UUID]
+    ) -> list[AppConversationInfo | None]:
+        """Batch get conversation info with user_id from SAAS metadata."""
+        conversation_id_strs = [
+            str(conversation_id) for conversation_id in conversation_ids
+        ]
+        query = await self._secure_select_with_saas_metadata()
+        query = query.where(
+            StoredConversationMetadata.conversation_id.in_(conversation_id_strs)
+        )
+        result = await self.db_session.execute(query)
+        rows = result.all()
+
+        # Create a mapping of conversation_id to (metadata, saas_metadata)
+        info_by_id = {}
+        for stored_metadata, saas_metadata in rows:
+            info_by_id[stored_metadata.conversation_id] = (
+                stored_metadata,
+                saas_metadata,
+            )
+
+        results: list[AppConversationInfo | None] = []
+        for conversation_id in conversation_id_strs:
+            if conversation_id in info_by_id:
+                stored_metadata, saas_metadata = info_by_id[conversation_id]
+                # Fetch sub-conversation IDs for each conversation
+                sub_conversation_ids = await self.get_sub_conversation_ids(
+                    UUID(conversation_id)
+                )
+                results.append(
+                    self._to_info_with_user_id(
+                        stored_metadata,
+                        saas_metadata,
+                        sub_conversation_ids=sub_conversation_ids,
+                    )
+                )
+            else:
+                results.append(None)
+
+        return results
+
+    async def save_app_conversation_info(
+        self, info: AppConversationInfo
+    ) -> AppConversationInfo:
+        """Save conversation info and create/update SAAS metadata with user_id and org_id."""
+        # Save the base conversation metadata
+        await super().save_app_conversation_info(info)
+
+        # Get current user_id for SAAS metadata
+        user_id_str = await self.user_context.get_user_id()
+        if user_id_str:
+            # Convert string user_id to UUID
+            user_id_uuid = UUID(user_id_str)
+            user_query = select(User).where(User.id == user_id_uuid)
+            result = await self.db_session.execute(user_query)
+            user = result.scalar_one_or_none()
+            assert user
+
+            # Check if SAAS metadata already exists
+            saas_query = select(StoredConversationMetadataSaas).where(
+                StoredConversationMetadataSaas.conversation_id == str(info.id)
+            )
+            result = await self.db_session.execute(saas_query)
+            existing_saas_metadata = result.scalar_one_or_none()
+            assert existing_saas_metadata is None or (
+                existing_saas_metadata.user_id == user_id_uuid
+                and existing_saas_metadata.org_id == user.current_org_id
+            )
+
+            if not existing_saas_metadata:
+                # Create new SAAS metadata
+                # Set org_id to user_id as specified in requirements
+                saas_metadata = StoredConversationMetadataSaas(
+                    conversation_id=str(info.id),
+                    user_id=user_id_uuid,
+                    org_id=user.current_org_id,
+                )
+                self.db_session.add(saas_metadata)
+
+            await self.db_session.commit()
+
+        return info
+
+    def _to_info_with_user_id(
+        self,
+        stored: StoredConversationMetadata,
+        saas_metadata: StoredConversationMetadataSaas,
+        sub_conversation_ids: list[UUID] | None = None,
+    ) -> AppConversationInfo:
+        """Convert stored metadata to AppConversationInfo with user_id from SAAS metadata."""
+        # Use the base _to_info method to get the basic info
+        info = self._to_info(stored, sub_conversation_ids=sub_conversation_ids)
+
+        # Override the created_by_user_id with the user_id from SAAS metadata
+        info.created_by_user_id = (
+            str(saas_metadata.user_id) if saas_metadata.user_id else None
+        )
+
+        return info
+
+
+class SaasAppConversationInfoServiceInjector(AppConversationInfoServiceInjector):
+    """Enterprise injector for SQLAppConversationInfoService with SAAS filtering."""
+
+    async def inject(
+        self, state: InjectorState, request: Request | None = None
+    ) -> AsyncGenerator[AppConversationInfoService, None]:
+        from openhands.app_server.config import (
+            get_db_session,
+            get_user_context,
+        )
+
+        async with (
+            get_user_context(state, request) as user_context,
+            get_db_session(state, request) as db_session,
+        ):
+            service = SaasSQLAppConversationInfoService(
+                db_session=db_session, user_context=user_context
+            )
+            yield service

enterprise/storage/__init__.py

@@ -0,0 +1,89 @@
+from storage.api_key import ApiKey
+from storage.auth_tokens import AuthTokens
+from storage.billing_session import BillingSession
+from storage.billing_session_type import BillingSessionType
+from storage.conversation_callback import CallbackStatus, ConversationCallback
+from storage.conversation_work import ConversationWork
+from storage.experiment_assignment import ExperimentAssignment
+from storage.feedback import ConversationFeedback, Feedback
+from storage.github_app_installation import GithubAppInstallation
+from storage.gitlab_webhook import GitlabWebhook, WebhookStatus
+from storage.jira_conversation import JiraConversation
+from storage.jira_dc_conversation import JiraDcConversation
+from storage.jira_dc_user import JiraDcUser
+from storage.jira_dc_workspace import JiraDcWorkspace
+from storage.jira_user import JiraUser
+from storage.jira_workspace import JiraWorkspace
+from storage.linear_conversation import LinearConversation
+from storage.linear_user import LinearUser
+from storage.linear_workspace import LinearWorkspace
+from storage.maintenance_task import MaintenanceTask, MaintenanceTaskStatus
+from storage.openhands_pr import OpenhandsPR
+from storage.org import Org
+from storage.org_invitation import OrgInvitation
+from storage.org_member import OrgMember
+from storage.proactive_convos import ProactiveConversation
+from storage.resend_synced_user import ResendSyncedUser
+from storage.role import Role
+from storage.slack_conversation import SlackConversation
+from storage.slack_team import SlackTeam
+from storage.slack_user import SlackUser
+from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
+from storage.stored_custom_secrets import StoredCustomSecrets
+from storage.stored_offline_token import StoredOfflineToken
+from storage.stored_repository import StoredRepository
+from storage.stripe_customer import StripeCustomer
+from storage.subscription_access import SubscriptionAccess
+from storage.subscription_access_status import SubscriptionAccessStatus
+from storage.user import User
+from storage.user_repo_map import UserRepositoryMap
+from storage.user_settings import UserSettings
+
+__all__ = [
+    'ApiKey',
+    'AuthTokens',
+    'BillingSession',
+    'BillingSessionType',
+    'CallbackStatus',
+    'ConversationCallback',
+    'ConversationFeedback',
+    'StoredConversationMetadataSaas',
+    'ConversationWork',
+    'ExperimentAssignment',
+    'Feedback',
+    'GithubAppInstallation',
+    'GitlabWebhook',
+    'JiraConversation',
+    'JiraDcConversation',
+    'JiraDcUser',
+    'JiraDcWorkspace',
+    'JiraUser',
+    'JiraWorkspace',
+    'LinearConversation',
+    'LinearUser',
+    'LinearWorkspace',
+    'MaintenanceTask',
+    'MaintenanceTaskStatus',
+    'OpenhandsPR',
+    'Org',
+    'OrgInvitation',
+    'OrgMember',
+    'ProactiveConversation',
+    'ResendSyncedUser',
+    'Role',
+    'SlackConversation',
+    'SlackTeam',
+    'SlackUser',
+    'StoredConversationMetadata',
+    'StoredOfflineToken',
+    'StoredRepository',
+    'StoredCustomSecrets',
+    'StripeCustomer',
+    'SubscriptionAccess',
+    'SubscriptionAccessStatus',
+    'User',
+    'UserRepositoryMap',
+    'UserSettings',
+    'WebhookStatus',
+]

enterprise/storage/api_key.py

@@ -1,4 +1,6 @@
-from sqlalchemy import Column, DateTime, Integer, String, text
+from sqlalchemy import Column, DateTime, ForeignKey, Integer, String, text
+from sqlalchemy.dialects.postgresql import UUID
+from sqlalchemy.orm import relationship
 from storage.base import Base
 
 
@@ -11,9 +13,13 @@ class ApiKey(Base):
     id = Column(Integer, primary_key=True, autoincrement=True)
     key = Column(String(255), nullable=False, unique=True, index=True)
     user_id = Column(String(255), nullable=False, index=True)
+    org_id = Column(UUID(as_uuid=True), ForeignKey('org.id'), nullable=True)
     name = Column(String(255), nullable=True)
     created_at = Column(
         DateTime, server_default=text('CURRENT_TIMESTAMP'), nullable=False
     )
     last_used_at = Column(DateTime, nullable=True)
     expires_at = Column(DateTime, nullable=True)
+
+    # Relationships
+    org = relationship('Org', back_populates='api_keys')

enterprise/storage/api_key_store.py

@@ -9,8 +9,10 @@ from sqlalchemy import update
 from sqlalchemy.orm import sessionmaker
 from storage.api_key import ApiKey
 from storage.database import session_maker
+from storage.user_store import UserStore
 
 from openhands.core.logger import openhands_logger as logger
+from openhands.utils.async_utils import call_sync_from_async
 
 
 @dataclass
@@ -25,7 +27,7 @@ class ApiKeyStore:
         random_part = ''.join(secrets.choice(alphabet) for _ in range(length))
         return f'{self.API_KEY_PREFIX}{random_part}'
 
-    def create_api_key(
+    async def create_api_key(
         self, user_id: str, name: str | None = None, expires_at: datetime | None = None
     ) -> str:
         """Create a new API key for a user.
@@ -39,16 +41,34 @@ class ApiKeyStore:
             The generated API key
         """
         api_key = self.generate_api_key()
+        user = await UserStore.get_user_by_id_async(user_id)
+        org_id = user.current_org_id
+        await call_sync_from_async(
+            self._store_api_key, user_id, org_id, api_key, name, expires_at
+        )
 
+        return api_key
+
+    def _store_api_key(
+        self,
+        user_id: str,
+        org_id: str,
+        api_key: str,
+        name: str | None,
+        expires_at: datetime | None = None,
+    ) -> None:
+        """Store an existing API key in the database."""
         with self.session_maker() as session:
             key_record = ApiKey(
-                key=api_key, user_id=user_id, name=name, expires_at=expires_at
+                key=api_key,
+                user_id=user_id,
+                org_id=org_id,
+                name=name,
+                expires_at=expires_at,
             )
             session.add(key_record)
             session.commit()
 
-        return api_key
-
     def validate_api_key(self, api_key: str) -> str | None:
         """Validate an API key and return the associated user_id if valid."""
         now = datetime.now(UTC)
@@ -106,27 +126,37 @@ class ApiKeyStore:
 
             return True
 
-    def list_api_keys(self, user_id: str) -> list[dict]:
+    async def list_api_keys(self, user_id: str) -> list[ApiKey]:
         """List all API keys for a user."""
-        with self.session_maker() as session:
-            keys = session.query(ApiKey).filter(ApiKey.user_id == user_id).all()
+        user = await UserStore.get_user_by_id_async(user_id)
+        org_id = user.current_org_id
+        return await call_sync_from_async(self._list_api_keys_from_db, user_id, org_id)
 
-            return [
-                {
-                    'id': key.id,
-                    'name': key.name,
-                    'created_at': key.created_at,
-                    'last_used_at': key.last_used_at,
-                    'expires_at': key.expires_at,
-                }
-                for key in keys
-                if 'MCP_API_KEY' != key.name
-            ]
-
-    def retrieve_mcp_api_key(self, user_id: str) -> str | None:
+    def _list_api_keys_from_db(self, user_id: str, org_id: str) -> list[ApiKey]:
         with self.session_maker() as session:
             keys: list[ApiKey] = (
-                session.query(ApiKey).filter(ApiKey.user_id == user_id).all()
+                session.query(ApiKey)
+                .filter(ApiKey.user_id == user_id)
+                .filter(ApiKey.org_id == org_id)
+                .all()
+            )
+
+            return [key for key in keys if key.name != 'MCP_API_KEY']
+
+    async def retrieve_mcp_api_key(self, user_id: str) -> str | None:
+        user = await UserStore.get_user_by_id_async(user_id)
+        org_id = user.current_org_id
+        return await call_sync_from_async(
+            self._retrieve_mcp_api_key_from_db, user_id, org_id
+        )
+
+    def _retrieve_mcp_api_key_from_db(self, user_id: str, org_id: str) -> str | None:
+        with self.session_maker() as session:
+            keys: list[ApiKey] = (
+                session.query(ApiKey)
+                .filter(ApiKey.user_id == user_id)
+                .filter(ApiKey.org_id == org_id)
+                .all()
             )
             for key in keys:
                 if key.name == 'MCP_API_KEY':

enterprise/storage/auth_token_store.py

@@ -4,7 +4,9 @@ import time
 from dataclasses import dataclass
 from typing import Awaitable, Callable, Dict
 
-from sqlalchemy import select, update
+from server.auth.auth_error import TokenRefreshError
+from sqlalchemy import select, text, update
+from sqlalchemy.exc import OperationalError
 from sqlalchemy.orm import sessionmaker
 from storage.auth_tokens import AuthTokens
 from storage.database import a_session_maker
@@ -12,6 +14,14 @@ from storage.database import a_session_maker
 from openhands.core.logger import openhands_logger as logger
 from openhands.integrations.service_types import ProviderType
 
+# Time buffer (in seconds) before actual expiration to consider token expired
+# This ensures tokens are refreshed before they actually expire. The
+# github default is 8 hours, so 15 minutes leeway is ~3% of this.
+ACCESS_TOKEN_EXPIRY_BUFFER = 900  # 15 minutes
+
+# Database lock timeout to prevent indefinite blocking
+LOCK_TIMEOUT_SECONDS = 5
+
 
 @dataclass
 class AuthTokenStore:
@@ -23,6 +33,31 @@ class AuthTokenStore:
     def identity_provider_value(self) -> str:
         return self.idp.value
 
+    def _is_token_expired(
+        self, access_token_expires_at: int, refresh_token_expires_at: int
+    ) -> tuple[bool, bool]:
+        """Check if access and refresh tokens are expired.
+
+        Args:
+            access_token_expires_at: Expiration time for access token (seconds since epoch)
+            refresh_token_expires_at: Expiration time for refresh token (seconds since epoch)
+
+        Returns:
+            Tuple of (access_expired, refresh_expired)
+        """
+        current_time = int(time.time())
+        access_expired = (
+            False
+            if access_token_expires_at == 0
+            else access_token_expires_at < current_time + ACCESS_TOKEN_EXPIRY_BUFFER
+        )
+        refresh_expired = (
+            False
+            if refresh_token_expires_at == 0
+            else refresh_token_expires_at < current_time
+        )
+        return access_expired, refresh_expired
+
     async def store_tokens(
         self,
         access_token: str,
@@ -73,87 +108,149 @@ class AuthTokenStore:
         ]
         | None = None,
     ) -> Dict[str, str | int] | None:
-        """
-        Load authentication tokens from the database and refresh them if necessary.
+        """Load authentication tokens from the database and refresh them if necessary.
 
-        This method retrieves the current authentication tokens for the user and checks if they have expired.
-        It uses the provided `check_expiration_and_refresh` function to determine if the tokens need
-        to be refreshed and to refresh the tokens if needed.
+        This method uses a double-checked locking pattern to minimize lock contention:
+        1. First, check if the token is valid WITHOUT acquiring a lock (fast path)
+        2. If refresh is needed, acquire a lock with a timeout
+        3. Double-check if refresh is still needed (another request may have refreshed)
+        4. Perform the refresh if still needed
 
-        The method ensures that only one refresh operation is performed per refresh token by using a
-        row-level lock on the token record.
-
-        The method is designed to handle race conditions where multiple requests might attempt to refresh
-        the same token simultaneously, ensuring that only one refresh call occurs per refresh token.
+        The row-level lock ensures that only one refresh operation is performed per
+        refresh token, which is important because most IDPs invalidate the old refresh
+        token after it's used once.
 
         Args:
-            check_expiration_and_refresh (Callable, optional): A function that checks if the tokens have expired
-                and attempts to refresh them. It should return a dictionary containing the new access_token, refresh_token,
-                and their respective expiration timestamps. If no refresh is needed, it should return `None`.
+            check_expiration_and_refresh: A function that checks if the tokens have
+                expired and attempts to refresh them. It should return a dictionary
+                containing the new access_token, refresh_token, and their respective
+                expiration timestamps. If no refresh is needed, it should return None.
 
         Returns:
-            Dict[str, str | int] | None:
-                A dictionary containing the access_token, refresh_token, access_token_expires_at,
-                and refresh_token_expires_at. If no token record is found, returns `None`.
+            A dictionary containing the access_token, refresh_token,
+            access_token_expires_at, and refresh_token_expires_at.
+            If no token record is found, returns None.
+
+        Raises:
+            TokenRefreshError: If the lock cannot be acquired within the timeout
+                period. This typically means another request is holding the lock
+                for an extended period. Callers should handle this by returning
+                a 401 response to prompt the user to re-authenticate.
         """
+        # FAST PATH: Check without lock first to avoid unnecessary lock contention
         async with self.a_session_maker() as session:
-            async with session.begin():  # Ensures transaction management
-                # Lock the row while we check if we need to refresh the tokens.
-                # There is a race condition where 2 or more calls can load tokens simultaneously.
-                # If it turns out the loaded tokens are expired, then there will be multiple
-                # refresh token calls with the same refresh token. Most IDPs only allow one refresh
-                # per refresh token. This lock ensure that only one refresh call occurs per refresh token
-                result = await session.execute(
-                    select(AuthTokens)
-                    .filter(
-                        AuthTokens.keycloak_user_id == self.keycloak_user_id,
-                        AuthTokens.identity_provider == self.identity_provider_value,
-                    )
-                    .with_for_update()
+            result = await session.execute(
+                select(AuthTokens).filter(
+                    AuthTokens.keycloak_user_id == self.keycloak_user_id,
+                    AuthTokens.identity_provider == self.identity_provider_value,
                 )
-                token_record = result.scalars().one_or_none()
+            )
+            token_record = result.scalars().one_or_none()
 
-                if not token_record:
-                    return None
+            if not token_record:
+                return None
 
-                token_refresh = (
-                    await check_expiration_and_refresh(
+            # Check if token needs refresh
+            access_expired, _ = self._is_token_expired(
+                token_record.access_token_expires_at,
+                token_record.refresh_token_expires_at,
+            )
+
+            # If token is still valid, return it without acquiring a lock
+            if not access_expired or check_expiration_and_refresh is None:
+                return {
+                    'access_token': token_record.access_token,
+                    'refresh_token': token_record.refresh_token,
+                    'access_token_expires_at': token_record.access_token_expires_at,
+                    'refresh_token_expires_at': token_record.refresh_token_expires_at,
+                }
+
+        # SLOW PATH: Token needs refresh, acquire lock
+        try:
+            async with self.a_session_maker() as session:
+                async with session.begin():
+                    # Set a lock timeout to prevent indefinite blocking
+                    # This ensures we don't hold connections forever if something goes wrong
+                    await session.execute(
+                        text(f"SET LOCAL lock_timeout = '{LOCK_TIMEOUT_SECONDS}s'")
+                    )
+
+                    # Acquire row-level lock to prevent concurrent refresh attempts
+                    result = await session.execute(
+                        select(AuthTokens)
+                        .filter(
+                            AuthTokens.keycloak_user_id == self.keycloak_user_id,
+                            AuthTokens.identity_provider
+                            == self.identity_provider_value,
+                        )
+                        .with_for_update()
+                    )
+                    token_record = result.scalars().one_or_none()
+
+                    if not token_record:
+                        return None
+
+                    # Double-check: another request may have refreshed while we waited for the lock
+                    access_expired, _ = self._is_token_expired(
+                        token_record.access_token_expires_at,
+                        token_record.refresh_token_expires_at,
+                    )
+
+                    if not access_expired:
+                        # Token was refreshed by another request while we waited
+                        logger.debug(
+                            'Token was refreshed by another request while waiting for lock'
+                        )
+                        return {
+                            'access_token': token_record.access_token,
+                            'refresh_token': token_record.refresh_token,
+                            'access_token_expires_at': token_record.access_token_expires_at,
+                            'refresh_token_expires_at': token_record.refresh_token_expires_at,
+                        }
+
+                    # We're the one doing the refresh
+                    token_refresh = await check_expiration_and_refresh(
                         self.idp,
                         token_record.refresh_token,
                         token_record.access_token_expires_at,
                         token_record.refresh_token_expires_at,
                     )
-                    if check_expiration_and_refresh
-                    else None
-                )
 
-                if token_refresh:
-                    await session.execute(
-                        update(AuthTokens)
-                        .where(AuthTokens.id == token_record.id)
-                        .values(
-                            access_token=token_refresh['access_token'],
-                            refresh_token=token_refresh['refresh_token'],
-                            access_token_expires_at=token_refresh[
-                                'access_token_expires_at'
-                            ],
-                            refresh_token_expires_at=token_refresh[
-                                'refresh_token_expires_at'
-                            ],
+                    if token_refresh:
+                        await session.execute(
+                            update(AuthTokens)
+                            .where(AuthTokens.id == token_record.id)
+                            .values(
+                                access_token=token_refresh['access_token'],
+                                refresh_token=token_refresh['refresh_token'],
+                                access_token_expires_at=token_refresh[
+                                    'access_token_expires_at'
+                                ],
+                                refresh_token_expires_at=token_refresh[
+                                    'refresh_token_expires_at'
+                                ],
+                            )
                         )
-                    )
-                    await session.commit()
+                        await session.commit()
 
-                return (
-                    token_refresh
-                    if token_refresh
-                    else {
-                        'access_token': token_record.access_token,
-                        'refresh_token': token_record.refresh_token,
-                        'access_token_expires_at': token_record.access_token_expires_at,
-                        'refresh_token_expires_at': token_record.refresh_token_expires_at,
-                    }
-                )
+                    return (
+                        token_refresh
+                        if token_refresh
+                        else {
+                            'access_token': token_record.access_token,
+                            'refresh_token': token_record.refresh_token,
+                            'access_token_expires_at': token_record.access_token_expires_at,
+                            'refresh_token_expires_at': token_record.refresh_token_expires_at,
+                        }
+                    )
+        except OperationalError as e:
+            # Lock timeout - another request is holding the lock for too long
+            logger.warning(
+                f'Token refresh lock timeout for user {self.keycloak_user_id}: {e}'
+            )
+            raise TokenRefreshError(
+                'Unable to refresh token due to lock timeout. Please try again.'
+            ) from e
 
     async def is_access_token_valid(self) -> bool:
         """Check if the access token is still valid.
@@ -194,8 +291,8 @@ class AuthTokenStore:
         """Get an instance of the AuthTokenStore.
 
         Args:
-            config: The application configuration
             keycloak_user_id: The Keycloak user ID
+            idp: The identity provider type
 
         Returns:
             An instance of AuthTokenStore

enterprise/storage/billing_session.py

@@ -1,6 +1,8 @@
 from datetime import UTC, datetime
 
-from sqlalchemy import DECIMAL, Column, DateTime, Enum, String
+from sqlalchemy import DECIMAL, Column, DateTime, Enum, ForeignKey, String
+from sqlalchemy.dialects.postgresql import UUID
+from sqlalchemy.orm import relationship
 from storage.base import Base
 
 
@@ -11,9 +13,9 @@ class BillingSession(Base):  # type: ignore
     """
 
     __tablename__ = 'billing_sessions'
-
     id = Column(String, primary_key=True)
     user_id = Column(String, nullable=False)
+    org_id = Column(UUID(as_uuid=True), ForeignKey('org.id'), nullable=True)
     status = Column(
         Enum(
             'in_progress',
@@ -24,15 +26,6 @@ class BillingSession(Base):  # type: ignore
         ),
         default='in_progress',
     )
-    billing_session_type = Column(
-        Enum(
-            'DIRECT_PAYMENT',
-            'MONTHLY_SUBSCRIPTION',
-            name='billing_session_type_enum',
-        ),
-        nullable=False,
-        default='DIRECT_PAYMENT',
-    )
     price = Column(DECIMAL(19, 4), nullable=False)
     price_code = Column(String, nullable=False)
     created_at = Column(
@@ -43,3 +36,6 @@ class BillingSession(Base):  # type: ignore
         DateTime(timezone=True),
         default=lambda: datetime.now(UTC),  # type: ignore[attr-defined]
     )
+
+    # Relationships
+    org = relationship('Org', back_populates='billing_sessions')