fix: make networking changes optional via environment variables

- Add OPENHANDS_HEALTH_CHECK_HOST env var (default: localhost, can be set to 127.0.0.1)
- Add OPENHANDS_DISABLE_DOCKER_HOST_REWRITE env var to disable localhost->host.docker.internal
- Keep STATUS_SLEEPING fix for process status detection
- Revert nginx proxy changes in live_status_app_conversation_service.py
- Remove unnecessary start.sh workaround
- Keep libtmux API fixes (session.active_pane, session.kill())

Co-authored-by: openhands <openhands@all-hands.dev>

.github/ISSUE_TEMPLATE/bug_template.yml

@@ -5,52 +5,113 @@ labels: ['bug']
 body:
   - type: markdown
     attributes:
-      value: Thank you for taking the time to fill out this bug report. Please provide as much information as possible
-       to help us understand and address the issue effectively.
+      value: |
+        ## Thank you for reporting a bug! 🐛
+
+        **Please fill out all required fields.** Issues missing critical information (version, installation method, reproduction steps, etc.) will be delayed or closed until complete details are provided.
+
+        Clear, detailed reports help us resolve issues faster.
 
   - type: checkboxes
     attributes:
-      label: Is there an existing issue for the same bug? (If one exists, thumbs up or comment on the issue instead).
-      description: Please check if an issue already exists for the bug you encountered.
+      label: Is there an existing issue for the same bug?
+      description: Please search existing issues before creating a new one. If found, react or comment to the duplicate issue instead of making a new one.
       options:
-      - label: I have checked the existing issues.
+      - label: I have searched existing issues and this is not a duplicate.
         required: true
 
   - type: textarea
     id: bug-description
     attributes:
-      label: Describe the bug and reproduction steps
-      description: Provide a description of the issue along with any reproduction steps.
+      label: Bug Description
+      description: Clearly describe what went wrong. Be specific and concise.
+      placeholder: Example - "When I run a Python task, OpenHands crashes after 30 seconds with a connection timeout error."
     validations:
       required: true
 
+  - type: textarea
+    id: expected-behavior
+    attributes:
+      label: Expected Behavior
+      description: What did you expect to happen?
+      placeholder: Example - "OpenHands should execute the Python script and return results."
+    validations:
+      required: false
+
+  - type: textarea
+    id: actual-behavior
+    attributes:
+      label: Actual Behavior
+      description: What actually happened?
+      placeholder: Example - "Connection timed out after 30 seconds, task failed with error code 500."
+    validations:
+      required: false
+
+  - type: textarea
+    id: reproduction-steps
+    attributes:
+      label: Steps to Reproduce
+      description: Provide clear, step-by-step instructions to reproduce the bug.
+      placeholder: |
+        1. Install OpenHands using Docker
+        2. Configure with Claude 3.5 Sonnet
+        3. Run command: `openhands run "write a python script"`
+        4. Wait 30 seconds
+        5. Error appears
+    validations:
+      required: false
+
   - type: dropdown
     id: installation
     attributes:
-      label: OpenHands Installation
+      label: OpenHands Installation Method
       description: How are you running OpenHands?
       options:
-        - Docker command in README
-        - GitHub resolver
+        - CLI (uv tool install)
+        - CLI (executable binary)
+        - CLI (Docker)
+        - Local GUI (Docker web interface)
+        - OpenHands Cloud (app.all-hands.dev)
+        - SDK (Python library)
         - Development workflow
-        - CLI
-        - app.all-hands.dev
         - Other
       default: 0
+    validations:
+      required: false
+
+  - type: input
+    id: installation-other
+    attributes:
+      label: If you selected "Other", please specify
+      description: Describe your installation method
+      placeholder: ex. Custom Kubernetes deployment, pip install from source, etc.
 
   - type: input
     id: openhands-version
     attributes:
       label: OpenHands Version
-      description: What version of OpenHands are you using?
-      placeholder: ex. 0.9.8, main, etc.
+      description: What version are you using? Find this in settings or by running `openhands --version`
+      placeholder: ex. 0.9.8, main, commit hash, etc.
+    validations:
+      required: false
+
+  - type: checkboxes
+    id: version-confirmation
+    attributes:
+      label: Version Confirmation
+      description: Bugs on older versions may already be fixed. Please upgrade before submitting.
+      options:
+        - label: "I have confirmed this bug exists on the LATEST version of OpenHands"
+          required: false
 
   - type: input
     id: model-name
     attributes:
       label: Model Name
-      description: What model are you using?
-      placeholder: ex. gpt-4o, claude-3-5-sonnet, openrouter/deepseek-r1, etc.
+      description: Which LLM model are you using?
+      placeholder: ex. gpt-4o, claude-3-5-sonnet-20241022, openrouter/deepseek-r1, etc.
+    validations:
+      required: false
 
   - type: dropdown
     id: os
@@ -60,12 +121,46 @@ body:
         - MacOS
         - Linux
         - WSL on Windows
+        - Windows (Docker Desktop)
+        - Other
+    validations:
+      required: false
+
+  - type: input
+    id: browser
+    attributes:
+      label: Browser (if using web UI)
+      description: |
+        If applicable, which browser and version?
+
+      placeholder: ex. Chrome 131, Firefox 133, Safari 17.2
+
+  - type: textarea
+    id: logs
+    attributes:
+      label: Logs and Error Messages
+      description: |
+        **Paste relevant logs, error messages, or stack traces.** Use code blocks (```) for formatting.
+
+        LLM logs are in `logs/llm/default/`. Include timestamps if errors occurred at a specific time.
+      placeholder: |
+        ```
+        Paste error logs here
+        ```
 
   - type: textarea
     id: additional-context
     attributes:
-      label: Logs, Errors, Screenshots, and Additional Context
-      description: Please provide any additional information you think might help. If you want to share the chat history
-        you can click the thumbs-down (👎) button above the input field and you will get a shareable link
-        (you can also click thumbs up when things are going well of course!). LLM logs will be stored in the
-        `logs/llm/default` folder. Please add any additional context about the problem here.
+      label: Screenshots and Additional Context
+      description: |
+        Add screenshots, videos, runtime environment, or other context that helps explain the issue.
+
+        💡 **Share conversation history:** In the OpenHands chat UI, click the 👎 or 👍 button (above the message input) to generate a shareable link to your conversation.
+
+      placeholder: Drag and drop screenshots here, paste links, or add additional context.
+
+  - type: markdown
+    attributes:
+      value: |
+        ---
+        **Note:** Issues with incomplete information may be closed or deprioritized. Maintainers and community members have limited bandwidth and prioritize well-documented bugs that are easier to reproduce and fix. Thank you for your understanding!

.github/ISSUE_TEMPLATE/feature_request.md

@@ -1,17 +0,0 @@
----
-name: Feature Request or Enhancement
-about: Suggest an idea for an OpenHands feature or enhancement
-title: ''
-labels: 'enhancement'
-assignees: ''
-
----
-
-**What problem or use case are you trying to solve?**
-
-**Describe the UX or technical implementation you have in mind**
-
-**Additional context**
-
-
-### If you find this feature request or enhancement useful, make sure to add a 👍 to the issue

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -0,0 +1,105 @@
+name: Feature Request or Enhancement
+description: Suggest a new feature or improvement for OpenHands
+title: '[Feature]: '
+labels: ['enhancement']
+body:
+  - type: markdown
+    attributes:
+      value: |
+        ## Thank you for suggesting a feature! 💡
+
+        **Please provide detailed information.** Vague or low-effort requests may be closed. Well-documented feature requests with strong community support are more likely to be added to the roadmap.
+
+  - type: checkboxes
+    attributes:
+      label: Is there an existing feature request for this?
+      description: Please search existing issues and feature requests before creating a new one. If found, react or comment to the duplicate issue instead of making a new one.
+      options:
+      - label: I have searched existing issues and feature requests, and this is not a duplicate.
+        required: true
+
+  - type: textarea
+    id: problem-statement
+    attributes:
+      label: Problem or Use Case
+      description: What problem are you trying to solve? What use case would this feature enable?
+      placeholder: |
+        Example - "As a developer working on large codebases, I need to search across multiple files simultaneously. Currently, I have to search file-by-file which is time-consuming and inefficient."
+    validations:
+      required: true
+
+  - type: textarea
+    id: proposed-solution
+    attributes:
+      label: Proposed Solution
+      description: Describe your ideal solution. What should this feature do? How should it work?
+      placeholder: |
+        Example - "Add a global search feature that allows searching across all files in the workspace. Results should show file name, line number, and context around matches. Include regex support and filtering options."
+    validations:
+      required: true
+
+  - type: textarea
+    id: alternatives
+    attributes:
+      label: Alternatives Considered
+      description: Have you considered any alternative solutions or workarounds? What are their limitations?
+      placeholder: Example - "I tried using grep in the terminal, but it's not integrated with the UI and doesn't provide click-to-navigate functionality."
+
+  - type: dropdown
+    id: priority
+    attributes:
+      label: Priority / Severity
+      description: How important is this feature to your workflow?
+      options:
+        - "Critical - Blocking my work, no workaround available"
+        - "High - Significant impact on productivity"
+        - "Medium - Would improve experience"
+        - "Low - Nice to have"
+      default: 2
+    validations:
+      required: true
+
+  - type: dropdown
+    id: scope
+    attributes:
+      label: Estimated Scope
+      description: To the best of your knowledge, how complex do you think this feature would be to implement?
+      options:
+        - "Small - UI tweak, config option, or minor change"
+        - "Medium - New feature with moderate complexity"
+        - "Large - Significant feature requiring architecture changes"
+        - "Unknown - Not sure about the technical complexity"
+      default: 3
+
+  - type: dropdown
+    id: feature-area
+    attributes:
+      label: Feature Area
+      description: Which part of OpenHands does this feature relate to? If you select "Other", please specify the area in the Additional Context section below.
+      options:
+        - "Agent / AI behavior"
+        - "User Interface / UX"
+        - "CLI / Command-line interface"
+        - "File system / Workspace management"
+        - "Configuration / Settings"
+        - "Integrations (GitHub, GitLab, etc.)"
+        - "Performance / Optimization"
+        - "Documentation"
+        - "Other"
+    validations:
+      required: true
+
+  - type: textarea
+    id: technical-details
+    attributes:
+      label: Technical Implementation Ideas (Optional)
+      description: If you have technical expertise, share implementation ideas, API suggestions, or relevant technical details.
+      placeholder: |
+        Example - "Could use ripgrep library for fast search. Expose results via /api/search endpoint. Frontend can use virtualized list for rendering large result sets."
+
+  - type: textarea
+    id: additional-context
+    attributes:
+      label: Additional Context
+      description: Add any other context, screenshots, mockups, or examples that help illustrate this feature request.
+      placeholder: Drag and drop screenshots, mockups, or links here.

.github/pull_request_template.md

@@ -1,10 +1,16 @@
+<!-- If you are still working on the PR, please mark it as draft. Maintainers will review PRs marked ready for review, which leads to lost time if your PR is actually not ready yet. Keep the PR marked as draft until it is finally ready for review -->
+
 ## Summary of PR
 
-<!-- Summarize what the PR does, explaining any non-trivial design decisions. -->
+<!-- Summarize what the PR does -->
+
+## Demo Screenshots/Videos
+
+<!-- AI/LLM AGENTS: This section is intended for a human author to add screenshots or videos demonstrating the PR in action (optional). While many pull requests may be generated by AI/LLM agents, we are fine with this as long as a human author has reviewed and tested the changes to ensure accuracy and functionality. -->
 
 ## Change Type
 
-<!-- Choose the types that apply to your PR and remove the rest. -->
+<!-- Choose the types that apply to your PR -->
 
 - [ ] Bug fix
 - [ ] New feature

.github/workflows/ghcr-build.yml

@@ -9,6 +9,7 @@ on:
   push:
     branches:
       - main
+      - "saas-rel-*"
     tags:
       - "*"
   pull_request:
@@ -39,8 +40,7 @@ jobs:
         run: |
           if [[ "$GITHUB_EVENT_NAME" == "pull_request" ]]; then
             json=$(jq -n -c '[
-                { image: "nikolaik/python-nodejs:python3.12-nodejs22", tag: "nikolaik" },
-                { image: "ubuntu:24.04", tag: "ubuntu" }
+                { image: "nikolaik/python-nodejs:python3.12-nodejs22", tag: "nikolaik" }
               ]')
           else
             json=$(jq -n -c '[
@@ -149,6 +149,9 @@ jobs:
           push: true
           tags: ${{ env.DOCKER_TAGS }}
           platforms: ${{ env.DOCKER_PLATFORM }}
+          # Caching directives to boost performance
+          cache-from: type=registry,ref=ghcr.io/${{ env.REPO_OWNER }}/runtime:buildcache-${{ matrix.base_image.tag }}
+          cache-to: type=registry,ref=ghcr.io/${{ env.REPO_OWNER }}/runtime:buildcache-${{ matrix.base_image.tag }},mode=max
           build-args: ${{ env.DOCKER_BUILD_ARGS }}
           context: containers/runtime
           provenance: false
@@ -252,151 +255,15 @@ jobs:
             -d "{\"ref\": \"main\", \"inputs\": {\"openhandsPrNumber\": \"${{ github.event.pull_request.number }}\", \"deployEnvironment\": \"feature\", \"enterpriseImageTag\": \"pr-${{ github.event.pull_request.number }}\" }}" \
             https://api.github.com/repos/OpenHands/deploy/actions/workflows/deploy.yaml/dispatches
 
-  # Run unit tests with the Docker runtime Docker images as root
-  test_runtime_root:
-    name: RT Unit Tests (Root)
-    needs: [ghcr_build_runtime, define-matrix]
-    runs-on: blacksmith-4vcpu-ubuntu-2404
-    strategy:
-      fail-fast: false
-      matrix:
-        base_image: ${{ fromJson(needs.define-matrix.outputs.base_image) }}
-    steps:
-      - uses: actions/checkout@v4
-      - name: Set up Docker Buildx
-        id: buildx
-        uses: docker/setup-buildx-action@v3
-      - name: Download runtime source for fork
-        if: github.event.pull_request.head.repo.fork
-        uses: actions/download-artifact@v6
-        with:
-          name: runtime-src-${{ matrix.base_image.tag }}
-          path: containers/runtime
-      - name: Lowercase Repository Owner
-        run: |
-          echo REPO_OWNER=$(echo ${{ github.repository_owner }} | tr '[:upper:]' '[:lower:]') >> $GITHUB_ENV
-      # Forked repos can't push to GHCR, so we need to rebuild using cache
-      - name: Build runtime image ${{ matrix.base_image.image }} for fork
-        if: github.event.pull_request.head.repo.fork
-        uses: useblacksmith/build-push-action@v1
-        with:
-          load: true
-          tags: ghcr.io/${{ env.REPO_OWNER }}/runtime:${{ env.RELEVANT_SHA }}-${{ matrix.base_image.tag }}
-          context: containers/runtime
-      - name: Install poetry via pipx
-        run: pipx install poetry
-      - name: Set up Python
-        uses: useblacksmith/setup-python@v6
-        with:
-          python-version: "3.12"
-          cache: poetry
-      - name: Install Python dependencies using Poetry
-        run: make install-python-dependencies INSTALL_PLAYWRIGHT=0
-      - name: Run docker runtime tests
-        shell: bash
-        run: |
-          # We install pytest-xdist in order to run tests across CPUs
-          poetry run pip install pytest-xdist
-
-          # Install to be able to retry on failures for flakey tests
-          poetry run pip install pytest-rerunfailures
-
-          image_name=ghcr.io/${{ env.REPO_OWNER }}/runtime:${{ env.RELEVANT_SHA }}-${{ matrix.base_image.tag }}
-
-          # Setting RUN_AS_OPENHANDS to false means use root.
-          # That should mean SANDBOX_USER_ID is ignored but some tests do not check for RUN_AS_OPENHANDS.
-
-          TEST_RUNTIME=docker \
-          SANDBOX_USER_ID=$(id -u) \
-          SANDBOX_RUNTIME_CONTAINER_IMAGE=$image_name \
-          TEST_IN_CI=true \
-          RUN_AS_OPENHANDS=false \
-          poetry run pytest -n 5 -raRs --reruns 2 --reruns-delay 3 -s ./tests/runtime --ignore=tests/runtime/test_browsergym_envs.py --durations=10
-        env:
-          DEBUG: "1"
-
-  # Run unit tests with the Docker runtime Docker images as openhands user
-  test_runtime_oh:
-    name: RT Unit Tests (openhands)
-    runs-on: blacksmith-4vcpu-ubuntu-2404
-    needs: [ghcr_build_runtime, define-matrix]
-    strategy:
-      matrix:
-        base_image: ${{ fromJson(needs.define-matrix.outputs.base_image) }}
-    steps:
-      - uses: actions/checkout@v4
-      - name: Set up Docker Buildx
-        id: buildx
-        uses: docker/setup-buildx-action@v3
-      - name: Download runtime source for fork
-        if: github.event.pull_request.head.repo.fork
-        uses: actions/download-artifact@v6
-        with:
-          name: runtime-src-${{ matrix.base_image.tag }}
-          path: containers/runtime
-      - name: Lowercase Repository Owner
-        run: |
-          echo REPO_OWNER=$(echo ${{ github.repository_owner }} | tr '[:upper:]' '[:lower:]') >> $GITHUB_ENV
-      # Forked repos can't push to GHCR, so we need to rebuild using cache
-      - name: Build runtime image ${{ matrix.base_image.image }} for fork
-        if: github.event.pull_request.head.repo.fork
-        uses: useblacksmith/build-push-action@v1
-        with:
-          load: true
-          tags: ghcr.io/${{ env.REPO_OWNER }}/runtime:${{ env.RELEVANT_SHA }}-${{ matrix.base_image.tag }}
-          context: containers/runtime
-      - name: Install poetry via pipx
-        run: pipx install poetry
-      - name: Set up Python
-        uses: useblacksmith/setup-python@v6
-        with:
-          python-version: "3.12"
-          cache: poetry
-      - name: Install Python dependencies using Poetry
-        run: make install-python-dependencies POETRY_GROUP=main,test,runtime INSTALL_PLAYWRIGHT=0
-      - name: Run runtime tests
-        shell: bash
-        run: |
-          # We install pytest-xdist in order to run tests across CPUs
-          poetry run pip install pytest-xdist
-
-          # Install to be able to retry on failures for flaky tests
-          poetry run pip install pytest-rerunfailures
-
-          image_name=ghcr.io/${{ env.REPO_OWNER }}/runtime:${{ env.RELEVANT_SHA }}-${{ matrix.base_image.tag }}
-
-          TEST_RUNTIME=docker \
-          SANDBOX_USER_ID=$(id -u) \
-          SANDBOX_RUNTIME_CONTAINER_IMAGE=$image_name \
-          TEST_IN_CI=true \
-          RUN_AS_OPENHANDS=true \
-          poetry run pytest -n 5 -raRs --reruns 2 --reruns-delay 3 -s ./tests/runtime --ignore=tests/runtime/test_browsergym_envs.py --durations=10
-        env:
-          DEBUG: "1"
-
-  # The two following jobs (named identically) are to check whether all the runtime tests have passed as the
   # "All Runtime Tests Passed" is a required job for PRs to merge
-  # Due to this bug: https://github.com/actions/runner/issues/2566, we want to create a job that runs when the
-  # prerequisites have been cancelled or failed so merging is disallowed, otherwise Github considers "skipped" as "success"
+  # We can remove this once the config changes
   runtime_tests_check_success:
     name: All Runtime Tests Passed
-    if: ${{ !cancelled() && !contains(needs.*.result, 'failure') && !contains(needs.*.result, 'cancelled') }}
     runs-on: blacksmith-4vcpu-ubuntu-2204
-    needs: [test_runtime_root, test_runtime_oh]
     steps:
       - name: All tests passed
         run: echo "All runtime tests have passed successfully!"
 
-  runtime_tests_check_fail:
-    name: All Runtime Tests Passed
-    if: ${{ cancelled() || contains(needs.*.result, 'failure') || contains(needs.*.result, 'cancelled') }}
-    runs-on: blacksmith-4vcpu-ubuntu-2204
-    needs: [test_runtime_root, test_runtime_oh]
-    steps:
-      - name: Some tests failed
-        run: |
-          echo "Some runtime tests failed or were cancelled"
-          exit 1
   update_pr_description:
     name: Update PR Description
     if: github.event_name == 'pull_request' && !github.event.pull_request.head.repo.fork && github.actor != 'dependabot[bot]'

.github/workflows/pr-review-by-openhands.yml

@@ -0,0 +1,127 @@
+---
+name: PR Review by OpenHands
+
+on:
+    # Use pull_request_target to allow fork PRs to access secrets when triggered by maintainers
+    # Security: This workflow runs when:
+    #   1. A new PR is opened (non-draft), OR
+    #   2. A draft PR is marked as ready for review, OR
+    #   3. A maintainer adds the 'review-this' label, OR
+    #   4. A maintainer requests openhands-agent or all-hands-bot as a reviewer
+    # Only users with write access can add labels or request reviews, ensuring security.
+    # The PR code is explicitly checked out for review, but secrets are only accessible
+    # because the workflow runs in the base repository context
+    pull_request_target:
+        types: [opened, ready_for_review, labeled, review_requested]
+
+permissions:
+    contents: read
+    pull-requests: write
+    issues: write
+
+jobs:
+    pr-review:
+        # Run when one of the following conditions is met:
+        #   1. A new non-draft PR is opened by a trusted contributor, OR
+        #   2. A draft PR is converted to ready for review by a trusted contributor, OR
+        #   3. 'review-this' label is added, OR
+        #   4. openhands-agent or all-hands-bot is requested as a reviewer
+        # Note: FIRST_TIME_CONTRIBUTOR PRs require manual trigger via label/reviewer request
+        if: |
+            (github.event.action == 'opened' && github.event.pull_request.draft == false && github.event.pull_request.author_association != 'FIRST_TIME_CONTRIBUTOR') ||
+            (github.event.action == 'ready_for_review' && github.event.pull_request.author_association != 'FIRST_TIME_CONTRIBUTOR') ||
+            github.event.label.name == 'review-this' ||
+            github.event.requested_reviewer.login == 'openhands-agent' ||
+            github.event.requested_reviewer.login == 'all-hands-bot'
+        concurrency:
+            group: pr-review-${{ github.event.pull_request.number }}
+            cancel-in-progress: true
+        runs-on: blacksmith-4vcpu-ubuntu-2404
+        env:
+            LLM_MODEL: litellm_proxy/claude-sonnet-4-5-20250929
+            LLM_BASE_URL: https://llm-proxy.app.all-hands.dev
+            # PR context will be automatically provided by the agent script
+            PR_NUMBER: ${{ github.event.pull_request.number }}
+            PR_TITLE: ${{ github.event.pull_request.title }}
+            PR_BODY: ${{ github.event.pull_request.body }}
+            PR_BASE_BRANCH: ${{ github.event.pull_request.base.ref }}
+            PR_HEAD_BRANCH: ${{ github.event.pull_request.head.ref }}
+            REPO_NAME: ${{ github.repository }}
+        steps:
+            - name: Checkout software-agent-sdk repository
+              uses: actions/checkout@v5
+              with:
+                  repository: OpenHands/software-agent-sdk
+                  path: software-agent-sdk
+
+            - name: Checkout PR repository
+              uses: actions/checkout@v5
+              with:
+                  # When using pull_request_target, explicitly checkout the PR branch
+                  # This ensures we review the actual PR code (including fork PRs)
+                  repository: ${{ github.event.pull_request.head.repo.full_name }}
+                  ref: ${{ github.event.pull_request.head.ref }}
+                  fetch-depth: 0
+                  # Security: Don't persist credentials to prevent untrusted PR code from using them
+                  persist-credentials: false
+                  path: pr-repo
+
+            - name: Set up Python
+              uses: actions/setup-python@v6
+              with:
+                  python-version: '3.13'
+
+            - name: Install uv
+              uses: astral-sh/setup-uv@v7
+              with:
+                  enable-cache: true
+
+            - name: Install GitHub CLI
+              run: |
+                  # Install GitHub CLI for posting review comments
+                  sudo apt-get update
+                  sudo apt-get install -y gh
+
+            - name: Install OpenHands dependencies
+              run: |
+                  # Install OpenHands SDK and tools from local checkout
+                  uv pip install --system ./software-agent-sdk/openhands-sdk ./software-agent-sdk/openhands-tools
+
+            - name: Check required configuration
+              env:
+                  LLM_API_KEY: ${{ secrets.LLM_API_KEY }}
+              run: |
+                  if [ -z "$LLM_API_KEY" ]; then
+                    echo "Error: LLM_API_KEY secret is not set."
+                    exit 1
+                  fi
+
+                  echo "PR Number: $PR_NUMBER"
+                  echo "PR Title: $PR_TITLE"
+                  echo "Repository: $REPO_NAME"
+                  echo "LLM model: $LLM_MODEL"
+                  if [ -n "$LLM_BASE_URL" ]; then
+                    echo "LLM base URL: $LLM_BASE_URL"
+                  fi
+
+            - name: Run PR review
+              env:
+                  LLM_API_KEY: ${{ secrets.LLM_API_KEY }}
+                  GITHUB_TOKEN: ${{ secrets.ALLHANDS_BOT_GITHUB_PAT }}
+                  LMNR_PROJECT_API_KEY: ${{ secrets.LMNR_SKILLS_API_KEY }}
+              run: |
+                  # Change to the PR repository directory so agent can analyze the code
+                  cd pr-repo
+
+                  # Run the PR review script from the software-agent-sdk checkout
+                  uv run python ../software-agent-sdk/examples/03_github_workflows/02_pr_review/agent_script.py
+
+            - name: Upload logs as artifact
+              uses: actions/upload-artifact@v5
+              if: always()
+              with:
+                  name: openhands-pr-review-logs
+                  path: |
+                      *.log
+                      output/
+                  retention-days: 7

.github/workflows/welcome-good-first-issue.yml

@@ -45,7 +45,7 @@ jobs:
                     "This issue has been labeled as **good first issue**, which means it's a great place to get started with the OpenHands project.\n\n" +
                     "If you're interested in working on it, feel free to! No need to ask for permission.\n\n" +
                     "Be sure to check out our [development setup guide](" + repoUrl + "/blob/main/Development.md) to get your environment set up, and follow our [contribution guidelines](" + repoUrl + "/blob/main/CONTRIBUTING.md) when you're ready to submit a fix.\n\n" +
-                    "Feel free to join our developer community on [Slack](https://all-hands.dev/joinslack). You can ask for [help](https://openhands-ai.slack.com/archives/C078L0FUGUX), [feedback](https://openhands-ai.slack.com/archives/C086ARSNMGA), and even ask for a [PR review](https://openhands-ai.slack.com/archives/C08D8FJ5771).\n\n" +
+                    "Feel free to join our developer community on [Slack](https://openhands.dev/joinslack). You can ask for [help](https://openhands-ai.slack.com/archives/C078L0FUGUX), [feedback](https://openhands-ai.slack.com/archives/C086ARSNMGA), and even ask for a [PR review](https://openhands-ai.slack.com/archives/C08D8FJ5771).\n\n" +
                     "🙌 Happy hacking! 🙌\n\n" +
                     "<!-- auto-comment:good-first-issue -->"
             });

AGENTS.md

@@ -150,9 +150,9 @@ Each integration follows a consistent pattern with service classes, storage mode
 
 **Important Notes:**
 - Enterprise code is licensed under Polyform Free Trial License (30-day limit)
-- The enterprise server extends the OSS server through dynamic imports
+- The enterprise server extends the OpenHands server through dynamic imports
 - Database changes require careful migration planning in `enterprise/migrations/`
-- Always test changes in both OSS and enterprise contexts
+- Always test changes in both OpenHands and enterprise contexts
 - Use the enterprise-specific Makefile commands for development
 
 **Enterprise Testing Best Practices:**
@@ -166,7 +166,7 @@ Each integration follows a consistent pattern with service classes, storage mode
 **Import Patterns:**
 - Use relative imports without `enterprise.` prefix in enterprise code
 - Example: `from storage.database import session_maker` not `from enterprise.storage.database import session_maker`
-- This ensures code works in both OSS and enterprise contexts
+- This ensures code works in both OpenHands and enterprise contexts
 
 **Test Structure:**
 - Place tests in `enterprise/tests/unit/` following the same structure as the source code

CODE_OF_CONDUCT.md

@@ -61,7 +61,7 @@ representative at an online or offline event.
 
 Instances of abusive, harassing, or otherwise unacceptable behavior may be
 reported to the community leaders responsible for enforcement at
-contact@all-hands.dev.
+contact@openhands.dev.
 All complaints will be reviewed and investigated promptly and fairly.
 
 All community leaders are obligated to respect the privacy and security of the
@@ -115,7 +115,9 @@ community.
 
 ### Slack Etiquettes
 
-These Slack etiquette guidelines are designed to foster an inclusive, respectful, and productive environment for all community members. By following these best practices, we ensure effective communication and collaboration while minimizing disruptions. Let’s work together to build a supportive and welcoming community!
+These Slack etiquette guidelines are designed to foster an inclusive, respectful, and productive environment for all
+community members. By following these best practices, we ensure effective communication and collaboration while
+minimizing disruptions. Let’s work together to build a supportive and welcoming community!
 
 - Communicate respectfully and professionally, avoiding sarcasm or harsh language, and remember that tone can be difficult to interpret in text.
 - Use threads for specific discussions to keep channels organized and easier to follow.
@@ -125,7 +127,10 @@ These Slack etiquette guidelines are designed to foster an inclusive, respectful
 - When asking for help or raising issues, include necessary details like links, screenshots, or clear explanations to provide context.
 - Keep discussions in public channels whenever possible to allow others to benefit from the conversation, unless the matter is sensitive or private.
 - Always adhere to [our standards](https://github.com/OpenHands/OpenHands/blob/main/CODE_OF_CONDUCT.md#our-standards) to ensure a welcoming and collaborative environment.
-- If you choose to mute a channel, consider setting up alerts for topics that still interest you to stay engaged. For Slack, Go to Settings → Notifications → My Keywords to add specific keywords that will notify you when mentioned. For example, if you're here for discussions about LLMs, mute the channel if it’s too busy, but set notifications to alert you only when “LLMs” appears in messages.
+- If you choose to mute a channel, consider setting up alerts for topics that still interest you to stay engaged.
+   For Slack, Go to Settings → Notifications → My Keywords to add specific keywords that will notify you when mentioned.
+   For example, if you're here for discussions about LLMs, mute the channel if it’s too busy, but set notifications to
+   alert you only when “LLMs” appears in messages.
 
 ## Attribution
 

COMMUNITY.md

@@ -1,36 +1,44 @@
 # The OpenHands Community
 
-OpenHands is a community of engineers, academics, and enthusiasts reimagining software development for an AI-powered world.
+OpenHands is a community of engineers, academics, and enthusiasts reimagining software development for an AI-powered
+world.
 
 ## Mission
 
-It’s very clear that AI is changing software development. We want the developer community to drive that change organically, through open source.
+It’s very clear that AI is changing software development. We want the developer community to drive that change
+organically, through open source.
 
-So we’re not just building friendly interfaces for AI-driven development. We’re publishing _building blocks_ that empower developers to create new experiences, tailored to your own habits, needs, and imagination.
+So we’re not just building friendly interfaces for AI-driven development. We’re publishing _building blocks_ that
+empower developers to create new experiences, tailored to your own habits, needs, and imagination.
 
 ## Ethos
 
-We have two core values: **high openness** and **high agency**. While we don’t expect everyone in the community to embody these values, we want to establish them as norms.
+We have two core values: **high openness** and **high agency**. While we don’t expect everyone in the community to
+embody these values, we want to establish them as norms.
 
 ### High Openness
 
-We welcome anyone and everyone into our community by default. You don’t have to be a software developer to help us build. You don’t have to be pro-AI to help us learn.
+We welcome anyone and everyone into our community by default. You don’t have to be a software developer to help us
+build. You don’t have to be pro-AI to help us learn.
 
-Our plans, our work, our successes, and our failures are all public record. We want the world to see not just the fruits of our work, but the whole process of growing it.
+Our plans, our work, our successes, and our failures are all public record. We want the world to see not just the
+fruits of our work, but the whole process of growing it.
 
 We welcome thoughtful criticism, whether it’s a comment on a PR or feedback on the community as a whole.
 
 ### High Agency
 
-Everyone should feel empowered to contribute to OpenHands. Whether it’s by making a PR, hosting an event, sharing feedback, or just asking a question, don’t hold back!
+Everyone should feel empowered to contribute to OpenHands. Whether it’s by making a PR, hosting an event, sharing
+feedback, or just asking a question, don’t hold back!
 
-OpenHands gives everyone the building blocks to create state-of-the-art developer experiences. We experiment constantly and love building new things.
+OpenHands gives everyone the building blocks to create state-of-the-art developer experiences. We experiment constantly
+and love building new things.
 
 Coding, development practices, and communities are changing rapidly. We won’t hesitate to change direction and make big bets.
 
 ## Relationship to All Hands
 
-OpenHands is supported by the for-profit organization [All Hands AI, Inc](https://www.all-hands.dev/).
+OpenHands is supported by the for-profit organization [All Hands AI, Inc](https://www.openhands.dev/).
 
 All Hands was founded by three of the first major contributors to OpenHands:
 
@@ -38,8 +46,13 @@ All Hands was founded by three of the first major contributors to OpenHands:
 - Graham Neubig, a CMU Professor who rallied the academic community around OpenHands
 - Robert Brennan, a software engineer who architected the user-facing features of OpenHands
 
-All Hands is an important part of the OpenHands ecosystem. We’ve raised over $20M--mainly to hire developers and researchers who can work on OpenHands full-time, and to provide them with expensive infrastructure. ([Join us!](https://allhandsai.applytojob.com/apply/))
+All Hands is an important part of the OpenHands ecosystem. We’ve raised over $20M--mainly to hire developers and
+researchers who can work on OpenHands full-time, and to provide them with expensive infrastructure. ([Join us!](https://allhandsai.applytojob.com/apply/))
 
-But we see OpenHands as much larger, and ultimately more important, than All Hands. When our financial responsibility to investors is at odds with our social responsibility to the community—as it inevitably will be, from time to time—we promise to navigate that conflict thoughtfully and transparently.
+But we see OpenHands as much larger, and ultimately more important, than All Hands. When our financial responsibility
+to investors is at odds with our social responsibility to the community—as it inevitably will be, from time to time—we
+promise to navigate that conflict thoughtfully and transparently.
 
-At some point, we may transfer custody of OpenHands to an open source foundation. But for now, the [Benevolent Dictator approach](http://www.catb.org/~esr/writings/cathedral-bazaar/homesteading/ar01s16.html) helps us move forward with speed and intention. If we ever forget the “benevolent” part, please: fork us.
+At some point, we may transfer custody of OpenHands to an open source foundation. But for now,
+the [Benevolent Dictator approach](http://www.catb.org/~esr/writings/cathedral-bazaar/homesteading/ar01s16.html) helps us move forward with speed and intention. If we ever forget the
+“benevolent” part, please: fork us.

CONTRIBUTING.md

@@ -6,27 +6,31 @@ Thanks for your interest in contributing to OpenHands! We welcome and appreciate
 
 To understand the codebase, please refer to the README in each module:
 - [frontend](./frontend/README.md)
-- [evaluation](./evaluation/README.md)
 - [openhands](./openhands/README.md)
    - [agenthub](./openhands/agenthub/README.md)
    - [server](./openhands/server/README.md)
 
+For benchmarks and evaluation, see the [OpenHands/benchmarks](https://github.com/OpenHands/benchmarks) repository.
+
 ## Setting up Your Development Environment
 
-We have a separate doc [Development.md](https://github.com/OpenHands/OpenHands/blob/main/Development.md) that tells you how to set up a development workflow.
+We have a separate doc [Development.md](https://github.com/OpenHands/OpenHands/blob/main/Development.md) that tells
+you how to set up a development workflow.
 
 ## How Can I Contribute?
 
 There are many ways that you can contribute:
 
 1. **Download and use** OpenHands, and send [issues](https://github.com/OpenHands/OpenHands/issues) when you encounter something that isn't working or a feature that you'd like to see.
-2. **Send feedback** after each session by [clicking the thumbs-up thumbs-down buttons](https://docs.all-hands.dev/usage/feedback), so we can see where things are working and failing, and also build an open dataset for training code agents.
+2. **Send feedback** after each session by [clicking the thumbs-up thumbs-down buttons](https://docs.openhands.dev/usage/feedback), so we can see where things are working and failing, and also build an open dataset for training code agents.
 3. **Improve the Codebase** by sending [PRs](#sending-pull-requests-to-openhands) (see details below). In particular, we have some [good first issues](https://github.com/OpenHands/OpenHands/labels/good%20first%20issue) that may be ones to start on.
 
 ## What Can I Build?
+
 Here are a few ways you can help improve the codebase.
 
 #### UI/UX
+
 We're always looking to improve the look and feel of the application. If you've got a small fix
 for something that's bugging you, feel free to open up a PR that changes the [`./frontend`](./frontend) directory.
 
@@ -35,6 +39,7 @@ of the application, please open an issue first, or better, join the #dev-ui-ux c
 to gather consensus from our design team first.
 
 #### Improving the agent
+
 Our main agent is the CodeAct agent. You can [see its prompts here](https://github.com/OpenHands/OpenHands/tree/main/openhands/agenthub/codeact_agent).
 
 Changes to these prompts, and to the underlying behavior in Python, can have a huge impact on user experience.
@@ -46,10 +51,12 @@ We use the [SWE-bench](https://www.swebench.com/) benchmark to test our agent. Y
 channel in Slack to learn more.
 
 #### Adding a new agent
+
 You may want to experiment with building new types of agents. You can add an agent to [`openhands/agenthub`](./openhands/agenthub)
 to help expand the capabilities of OpenHands.
 
 #### Adding a new runtime
+
 The agent needs a place to run code and commands. When you run OpenHands on your laptop, it uses a Docker container
 to do this by default. But there are other ways of creating a sandbox for the agent.
 
@@ -57,8 +64,11 @@ If you work for a company that provides a cloud-based runtime, you could help us
 by implementing the [interface specified here](https://github.com/OpenHands/OpenHands/blob/main/openhands/runtime/base.py).
 
 #### Testing
-When you write code, it is also good to write tests. Please navigate to the [`./tests`](./tests) folder to see existing test suites.
-At the moment, we have these kinds of tests: [`unit`](./tests/unit), [`runtime`](./tests/runtime), and [`end-to-end (e2e)`](./tests/e2e). Please refer to the README for each test suite. These tests also run on GitHub's continuous integration to ensure quality of the project.
+
+When you write code, it is also good to write tests. Please navigate to the [`./tests`](./tests) folder to see existing
+test suites. At the moment, we have these kinds of tests: [`unit`](./tests/unit), [`runtime`](./tests/runtime), and [`end-to-end (e2e)`](./tests/e2e).
+Please refer to the README for each test suite. These tests also run on GitHub's continuous integration to ensure
+quality of the project.
 
 ## Sending Pull Requests to OpenHands
 
@@ -66,7 +76,8 @@ You'll need to fork our repository to send us a Pull Request. You can learn more
 about how to fork a GitHub repo and open a PR with your changes in [this article](https://medium.com/swlh/forks-and-pull-requests-how-to-contribute-to-github-repos-8843fac34ce8).
 
 ### Pull Request title
-As described [here](https://github.com/commitizen/conventional-commit-types/blob/master/index.json), a valid PR title should begin with one of the following prefixes:
+
+As described [here](https://github.com/commitizen/conventional-commit-types/blob/master/index.json), ideally a valid PR title should begin with one of the following prefixes:
 
 - `feat`: A new feature
 - `fix`: A bug fix
@@ -87,6 +98,7 @@ For example, a PR title could be:
 You may also check out previous PRs in the [PR list](https://github.com/OpenHands/OpenHands/pulls).
 
 ### Pull Request description
+
 - If your PR is small (such as a typo fix), you can go brief.
 - If it contains a lot of changes, it's better to write more details.
 
@@ -97,7 +109,9 @@ please include a short message that we can add to our changelog.
 
 ### Opening Issues
 
-If you notice any bugs or have any feature requests please open them via the [issues page](https://github.com/OpenHands/OpenHands/issues). We will triage based on how critical the bug is or how potentially useful the improvement is, discuss, and implement the ones that the community has interest/effort for.
+If you notice any bugs or have any feature requests please open them via the [issues page](https://github.com/OpenHands/OpenHands/issues). We will triage
+based on how critical the bug is or how potentially useful the improvement is, discuss, and implement the ones that
+the community has interest/effort for.
 
 Further, if you see an issue you like, please leave a "thumbs-up" or a comment, which will help us prioritize.
 
@@ -108,11 +122,13 @@ We're generally happy to consider all pull requests with the evaluation process
 #### For Small Improvements
 
 Small improvements with few downsides are typically reviewed and approved quickly.
-One thing to check when making changes is to ensure that all continuous integration tests pass, which you can check before getting a review.
+One thing to check when making changes is to ensure that all continuous integration tests pass, which you can check
+before getting a review.
 
 #### For Core Agent Changes
 
-We need to be more careful with changes to the core agent, as it is imperative to maintain high quality. These PRs are evaluated based on three key metrics:
+We need to be more careful with changes to the core agent, as it is imperative to maintain high quality. These PRs are
+evaluated based on three key metrics:
 
 1. **Accuracy**
 2. **Efficiency**

CREDITS.md

@@ -2,11 +2,13 @@
 
 ## Contributors
 
-We would like to thank all the [contributors](https://github.com/OpenHands/OpenHands/graphs/contributors) who have helped make OpenHands possible. We greatly appreciate your dedication and hard work.
+We would like to thank all the [contributors](https://github.com/OpenHands/OpenHands/graphs/contributors) who have
+helped make OpenHands possible. We greatly appreciate your dedication and hard work.
 
 ## Open Source Projects
 
-OpenHands includes and adapts the following open source projects. We are grateful for their contributions to the open source community:
+OpenHands includes and adapts the following open source projects. We are grateful for their contributions to the
+open source community:
 
 #### [SWE Agent](https://github.com/princeton-nlp/swe-agent)
    - License: MIT License
@@ -20,8 +22,8 @@ OpenHands includes and adapts the following open source projects. We are gratefu
    - License: Apache License 2.0
    - Description: Adapted in implementing the browsing agent
 
-
 ### Reference Implementations for Evaluation Benchmarks
+
 OpenHands integrates code of the reference implementations for the following agent evaluation benchmarks:
 
 #### [HumanEval](https://github.com/openai/human-eval)
@@ -52,28 +54,44 @@ OpenHands integrates code of the reference implementations for the following age
 #### [ProntoQA](https://github.com/asaparov/prontoqa)
    - License: Apache License 2.0
 
-
 ## Open Source licenses
 
 ### MIT License
 
-Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
+Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated
+documentation files (the "Software"), to deal in the Software without restriction, including without limitation the
+rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit
+persons to whom the Software is furnished to do so, subject to the following conditions:
 
-The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
+The above copyright notice and this permission notice shall be included in all copies or substantial portions of the
+Software.
 
-THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO
+THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS
+OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR
+OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
 
 ### BSD 3-Clause License
 
-Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
+Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
+following conditions are met:
 
-1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
+1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following
+   disclaimer.
 
-2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
+2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following
+   disclaimer in the documentation and/or other materials provided with the distribution.
 
-3. Neither the name of the copyright holder nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
+3. Neither the name of the copyright holder nor the names of its contributors may be used to endorse or promote
+   products derived from this software without specific prior written permission.
 
-THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
+THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES,
+INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
+DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
+SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
+SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
+WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE
+OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
 
 ### Apache License 2.0
 
@@ -268,8 +286,6 @@ THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
 
    Copyright [yyyy] [name of copyright owner]
 
-
-
 ### Non-Open Source Reference Implementations:
 
 #### [MultiPL-E](https://github.com/nuprl/MultiPL-E)

Development.md

@@ -76,7 +76,7 @@ variables in your terminal. The final configurations are set from highest to low
 Environment variables > config.toml variables > default variables
 
 **Note on Alternative Models:**
-See [our documentation](https://docs.all-hands.dev/usage/llms) for recommended models.
+See [our documentation](https://docs.openhands.dev/usage/llms) for recommended models.
 
 ### 4. Running the application
 
@@ -161,7 +161,7 @@ poetry run pytest ./tests/unit/test_*.py
 To reduce build time (e.g., if no changes were made to the client-runtime component), you can use an existing Docker
 container image by setting the SANDBOX_RUNTIME_CONTAINER_IMAGE environment variable to the desired Docker image.
 
-Example: `export SANDBOX_RUNTIME_CONTAINER_IMAGE=ghcr.io/openhands/runtime:1.1-nikolaik`
+Example: `export SANDBOX_RUNTIME_CONTAINER_IMAGE=ghcr.io/openhands/runtime:1.2-nikolaik`
 
 ## Develop inside Docker container
 
@@ -195,12 +195,12 @@ Here's a guide to the important documentation files in the repository:
 - [/README.md](./README.md): Main project overview, features, and basic setup instructions
 - [/Development.md](./Development.md) (this file): Comprehensive guide for developers working on OpenHands
 - [/CONTRIBUTING.md](./CONTRIBUTING.md): Guidelines for contributing to the project, including code style and PR process
-- [DOC_STYLE_GUIDE.md](https://github.com/All-Hands-AI/docs/blob/main/openhands/DOC_STYLE_GUIDE.md): Standards for writing and maintaining project documentation
+- [DOC_STYLE_GUIDE.md](https://github.com/OpenHands/docs/blob/main/openhands/DOC_STYLE_GUIDE.md): Standards for writing and maintaining project documentation
 - [/openhands/README.md](./openhands/README.md): Details about the backend Python implementation
 - [/frontend/README.md](./frontend/README.md): Frontend React application setup and development guide
 - [/containers/README.md](./containers/README.md): Information about Docker containers and deployment
 - [/tests/unit/README.md](./tests/unit/README.md): Guide to writing and running unit tests
-- [/evaluation/README.md](./evaluation/README.md): Documentation for the evaluation framework and benchmarks
+- [OpenHands/benchmarks](https://github.com/OpenHands/benchmarks): Documentation for the evaluation framework and benchmarks
 - [/skills/README.md](./skills/README.md): Information about the skills architecture and implementation
 - [/openhands/server/README.md](./openhands/server/README.md): Server implementation details and API documentation
 - [/openhands/runtime/README.md](./openhands/runtime/README.md): Documentation for the runtime environment and execution model

ISSUE_TRIAGE.md

@@ -3,14 +3,14 @@ These are the procedures and guidelines on how issues are triaged in this repo b
 
 ## General
 * All issues must be tagged with **enhancement**, **bug** or **troubleshooting/help**.
-* Issues may be tagged with what it relates to (**agent quality**, **resolver**, **CLI**, etc.).
+* Issues may be tagged with what it relates to (**llm**, **app tab**, **UI/UX**, etc.).
 
 ## Severity
 * **High**: High visibility issues or affecting many users.
 * **Critical**: Affecting all users or potential security issues.
 
 ## Difficulty
-* Issues with low implementation difficulty may be tagged with **good first issue**.
+* Issues good for newcomers may be tagged with **good first issue**.
 
 ## Not Enough Information
 * User is asked to provide more information (logs, how to reproduce, etc.) when the issue is not clear.
@@ -22,6 +22,6 @@ the issue may be closed as **not planned** (Usually after a week).
 * Issues may be broken down into multiple issues if required.
 
 ## Stale and Auto Closures
-* In order to keep a maintainable backlog, issues that have no activity within 30 days are automatically marked as **Stale**.
-* If issues marked as **Stale** continue to have no activity for 7 more days, they will automatically be closed as not planned.
+* In order to keep a maintainable backlog, issues that have no activity within 40 days are automatically marked as **Stale**.
+* If issues marked as **Stale** continue to have no activity for 10 more days, they will automatically be closed as not planned.
 * Issues may be reopened by maintainers if deemed important.

README.md

@@ -54,7 +54,7 @@ The experience will be familiar to anyone who has used Devin or Jules.
 ### OpenHands Cloud
 This is a deployment of OpenHands GUI, running on hosted infrastructure.
 
-You can try it with a free $10 credit by [signing in with your GitHub account](https://app.all-hands.dev).
+You can try it with a free $10 credit by [signing in with your GitHub or GitLab account](https://app.all-hands.dev).
 
 OpenHands Cloud comes with source-available features and integrations:
 - Integrations with Slack, Jira, and Linear

config.template.toml

@@ -440,12 +440,6 @@ type = "noop"
 #temperature = 0.1
 #max_input_tokens = 1024
 
-#################################### Eval ####################################
-# Configuration for the evaluation, please refer to the specific evaluation
-# plugin for the available options
-##############################################################################
-
-
 ########################### Kubernetes #######################################
 # Kubernetes configuration when using the Kubernetes runtime
 ##############################################################################

containers/dev/compose.yml

@@ -12,7 +12,8 @@ services:
       - SANDBOX_API_HOSTNAME=host.docker.internal
       - DOCKER_HOST_ADDR=host.docker.internal
       #
-      - SANDBOX_RUNTIME_CONTAINER_IMAGE=${SANDBOX_RUNTIME_CONTAINER_IMAGE:-ghcr.io/openhands/runtime:1.1-nikolaik}
+      - AGENT_SERVER_IMAGE_REPOSITORY=${AGENT_SERVER_IMAGE_REPOSITORY:-ghcr.io/openhands/runtime}
+      - AGENT_SERVER_IMAGE_TAG=${AGENT_SERVER_IMAGE_TAG:-1.2-nikolaik}
       - SANDBOX_USER_ID=${SANDBOX_USER_ID:-1234}
       - WORKSPACE_MOUNT_PATH=${WORKSPACE_BASE:-$PWD/workspace}
     ports:

dev_config/python/.pre-commit-config.yaml

@@ -10,6 +10,15 @@ repos:
         args: ["--allow-multiple-documents"]
       - id: debug-statements
 
+
+  - repo: local
+    hooks:
+      - id: warn-appmode-oss
+        name: "Warn on AppMode.OSS in backend (use AppMode.OPENHANDS)"
+        language: system
+        entry: bash -lc 'if rg -n "\\bAppMode\\.OSS\\b" openhands tests/unit; then echo "Found AppMode.OSS usage. Prefer AppMode.OPENHANDS."; exit 1; fi'
+        pass_filenames: false
+
   - repo: https://github.com/tox-dev/pyproject-fmt
     rev: v2.5.1
     hooks:

docker-compose.yml

@@ -7,7 +7,8 @@ services:
     image: openhands:latest
     container_name: openhands-app-${DATE:-}
     environment:
-      - SANDBOX_RUNTIME_CONTAINER_IMAGE=${SANDBOX_RUNTIME_CONTAINER_IMAGE:-docker.openhands.dev/openhands/runtime:1.1-nikolaik}
+      - AGENT_SERVER_IMAGE_REPOSITORY=${AGENT_SERVER_IMAGE_REPOSITORY:-ghcr.io/openhands/agent-server}
+      - AGENT_SERVER_IMAGE_TAG=${AGENT_SERVER_IMAGE_TAG:-31536c8-python}
       #- SANDBOX_USER_ID=${SANDBOX_USER_ID:-1234} # enable this only if you want a specific non-root sandbox user but you will have to manually adjust permissions of ~/.openhands for this user
       - WORKSPACE_MOUNT_PATH=${WORKSPACE_BASE:-$PWD/workspace}
     ports:

enterprise/Dockerfile

@@ -23,12 +23,23 @@ RUN apt-get update && \
     apt-get clean && \
     rm -rf /var/lib/apt/lists/*
 
-# Install Python packages with security fixes
-RUN pip install alembic psycopg2-binary cloud-sql-python-connector pg8000 gspread stripe python-keycloak asyncpg sqlalchemy[asyncio] resend tenacity slack-sdk ddtrace "posthog>=6.0.0" "limits==5.2.0" coredis prometheus-client shap scikit-learn pandas numpy && \
-    # Update packages with known CVE fixes
-    pip install --upgrade \
-        "mcp>=1.10.0" \
-        "pillow>=11.3.0"
+# Install poetry and export before importing current code.
+RUN /app/.venv/bin/pip install poetry poetry-plugin-export
+
+# Install Python dependencies from poetry.lock for reproducible builds
+# Copy lock files first for better Docker layer caching
+COPY --chown=openhands:openhands enterprise/pyproject.toml enterprise/poetry.lock /tmp/enterprise/
+RUN cd /tmp/enterprise && \
+    # Export only main dependencies with hashes for supply chain security
+    /app/.venv/bin/poetry export --only main -o requirements.txt && \
+    # Remove the local path dependency (openhands-ai is already in base image)
+    sed -i '/^-e /d; /openhands-ai/d' requirements.txt && \
+    # Install pinned dependencies from lock file
+    /app/.venv/bin/pip install -r requirements.txt && \
+    # Cleanup - return to /app before removing /tmp/enterprise
+    cd /app && \
+    rm -rf /tmp/enterprise && \
+    /app/.venv/bin/pip uninstall -y poetry poetry-plugin-export
 
 WORKDIR /app
 COPY --chown=openhands:openhands --chmod=770 enterprise .

enterprise/Makefile

@@ -2,7 +2,7 @@ BACKEND_HOST ?= "127.0.0.1"
 BACKEND_PORT = 3000
 BACKEND_HOST_PORT = "$(BACKEND_HOST):$(BACKEND_PORT)"
 FRONTEND_PORT = 3001
-OPENHANDS_PATH ?= "../../OpenHands"
+OPENHANDS_PATH ?= ".."
 OPENHANDS := $(OPENHANDS_PATH)
 OPENHANDS_FRONTEND_PATH = $(OPENHANDS)/frontend/build
 

enterprise/README.md

@@ -1,6 +1,6 @@
 # OpenHands Enterprise Server
 > [!WARNING]
-> This software is licensed under the [Polyform Free Trial License](./LICENSE). This is **NOT** an open source license. Usage is limited to 30 days per calendar year without a commercial license. If you would like to use it beyond 30 days, please [contact us](https://www.all-hands.dev/contact).
+> This software is licensed under the [Polyform Free Trial License](./LICENSE). This is **NOT** an open source license. Usage is limited to 30 days per calendar year without a commercial license. If you would like to use it beyond 30 days, please [contact us](https://www.openhands.dev/contact).
 
 > [!WARNING]
 > This is a work in progress and may contain bugs, incomplete features, or breaking changes.
@@ -10,13 +10,13 @@ This directory contains the enterprise server used by [OpenHands Cloud](https://
 
 You may also want to check out the MIT-licensed [OpenHands](https://github.com/OpenHands/OpenHands)
 
-## Extension of OpenHands (OSS)
+## Extension of OpenHands
 
-The code in `/enterprise` directory builds on top of open source (OSS) code, extending its functionality. The enterprise code is entangled with the OSS code in two ways
+The code in `/enterprise` builds on top of OpenHands (MIT-licensed), extending its functionality. The enterprise code is entangled with OpenHands in two ways:
 
-- Enterprise stacks on top of OSS. For example, the middleware in enterprise is stacked right on top of the middlewares in OSS. In `SAAS`, the middleware from BOTH repos will be present and running (which can sometimes cause conflicts)
+- Enterprise stacks on top of OpenHands. For example, the middleware in enterprise is stacked right on top of the middlewares in OpenHands. In `SAAS`, the middleware from BOTH repos will be present and running (which can sometimes cause conflicts)
 
-- Enterprise overrides the implementation in OSS (only one is present at a time). For example, the server config SaasServerConfig which overrides [`ServerConfig`](https://github.com/OpenHands/OpenHands/blob/main/openhands/server/config/server_config.py#L8) on OSS. This is done through dynamic imports ([see here](https://github.com/OpenHands/OpenHands/blob/main/openhands/server/config/server_config.py#L37-#L45))
+- Enterprise overrides the implementation in OpenHands (only one is present at a time). For example, the server config SaasServerConfig overrides [`ServerConfig`](https://github.com/OpenHands/OpenHands/blob/main/openhands/server/config/server_config.py#L8) in OpenHands. This is done through dynamic imports ([see here](https://github.com/OpenHands/OpenHands/blob/main/openhands/server/config/server_config.py#L37-#L45))
 
 Key areas that change on `SAAS` are
 
@@ -26,11 +26,11 @@ Key areas that change on `SAAS` are
 
 ### Authentication
 
-| Aspect                    | OSS                                                    | Enterprise                                                                                                                                 |
+| Aspect                    | OpenHands                                              | Enterprise                                                                                                                                 |
 | ------------------------- | ------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------- |
-| **Authentication Method** | User adds a personal access token (PAT) through the UI | User performs OAuth through the UI. The Github app provides a short-lived access token and refresh token                            |
+| **Authentication Method** | User adds a personal access token (PAT) through the UI | User performs OAuth through the UI. The GitHub app provides a short-lived access token and refresh token                            |
 | **Token Storage**         | PAT is stored in **Settings**                          | Token is stored in **GithubTokenManager** (a file store in our backend)                                                             |
-| **Authenticated status**  | We simply check if token exists in `Settings`          | We issue a signed cookie with `github_user_id` during oauth, so subsequent requests with the cookie can be considered authenticated |
+| **Authenticated status**  | We simply check if token exists in `Settings`          | We issue a signed cookie with `github_user_id` during OAuth, so subsequent requests with the cookie can be considered authenticated |
 
 Note that in the future, authentication will happen via keycloak. All modifications for authentication will happen in enterprise.
 
@@ -38,7 +38,7 @@ Note that in the future, authentication will happen via keycloak. All modificati
 
 The github service is responsible for interacting with Github APIs. As a consequence, it uses the user's token and refreshes it if need be
 
-| Aspect                    | OSS                                    | Enterprise                                            |
+| Aspect                    | OpenHands                               | Enterprise                                            |
 | ------------------------- | -------------------------------------- | ---------------------------------------------- |
 | **Class used**            | `GitHubService`                        | `SaaSGitHubService`                            |
 | **Token used**            | User's PAT fetched from `Settings`     | User's token fetched from `GitHubTokenManager` |
@@ -50,7 +50,7 @@ NOTE: in the future we will simply replace the `GithubTokenManager` with keycloa
 
 ## User ID vs User Token
 
-- On OSS, the entire APP revolves around the Github token the user sets. `openhands/server` uses `request.state.github_token` for the entire app
+- In OpenHands, the entire app revolves around the GitHub token the user sets. `openhands/server` uses `request.state.github_token` for the entire app
 - On Enterprise, the entire APP resolves around the Github User ID. This is because the cookie sets it, so `openhands/server` AND `enterprise/server` depend on it and completly ignore `request.state.github_token` (token is fetched from `GithubTokenManager` instead)
 
-Note that introducing Github User ID on OSS, for instance, will cause large breakages.
+Note that introducing GitHub User ID in OpenHands, for instance, will cause large breakages.

enterprise/downgrade_migrated_users.py

@@ -0,0 +1,207 @@
+#!/usr/bin/env python
+"""
+This script can be removed once orgs is established - probably after Feb 15 2026
+
+Downgrade script for migrated users.
+
+This script identifies users who have been migrated (already_migrated=True)
+and reverts them back to the pre-migration state.
+
+Usage:
+    # Dry run - just list the users that would be downgraded
+    python downgrade_migrated_users.py --dry-run
+
+    # Downgrade a specific user by their keycloak_user_id
+    python downgrade_migrated_users.py --user-id <user_id>
+
+    # Downgrade all migrated users (with confirmation)
+    python downgrade_migrated_users.py --all
+
+    # Downgrade all migrated users without confirmation (dangerous!)
+    python downgrade_migrated_users.py --all --no-confirm
+"""
+
+import argparse
+import asyncio
+import sys
+
+# Add the enterprise directory to the path
+sys.path.insert(0, '/workspace/project/OpenHands/enterprise')
+
+from server.logger import logger
+from sqlalchemy import select, text
+from storage.database import session_maker
+from storage.user_settings import UserSettings
+from storage.user_store import UserStore
+
+
+def get_migrated_users() -> list[str]:
+    """Get list of keycloak_user_ids for users who have been migrated.
+
+    This includes:
+    1. Users with already_migrated=True in user_settings (migrated users)
+    2. Users in the 'user' table who don't have a user_settings entry (new sign-ups)
+    """
+    with session_maker() as session:
+        # Get users from user_settings with already_migrated=True
+        migrated_result = session.execute(
+            select(UserSettings.keycloak_user_id).where(
+                UserSettings.already_migrated.is_(True)
+            )
+        )
+        migrated_users = {row[0] for row in migrated_result.fetchall() if row[0]}
+
+        # Get users from the 'user' table (new sign-ups won't have user_settings)
+        # These are users who signed up after the migration was deployed
+        new_signup_result = session.execute(
+            text("""
+                SELECT CAST(u.id AS VARCHAR)
+                FROM "user" u
+                WHERE NOT EXISTS (
+                    SELECT 1 FROM user_settings us
+                    WHERE us.keycloak_user_id = CAST(u.id AS VARCHAR)
+                )
+            """)
+        )
+        new_signups = {row[0] for row in new_signup_result.fetchall() if row[0]}
+
+        # Combine both sets
+        all_users = migrated_users | new_signups
+        return list(all_users)
+
+
+async def downgrade_user(user_id: str) -> bool:
+    """Downgrade a single user.
+
+    Args:
+        user_id: The keycloak_user_id to downgrade
+
+    Returns:
+        True if successful, False otherwise
+    """
+    try:
+        result = await UserStore.downgrade_user(user_id)
+        if result:
+            print(f'✓ Successfully downgraded user: {user_id}')
+            return True
+        else:
+            print(f'✗ Failed to downgrade user: {user_id}')
+            return False
+    except Exception as e:
+        print(f'✗ Error downgrading user {user_id}: {e}')
+        logger.exception(
+            'downgrade_script:error',
+            extra={'user_id': user_id, 'error': str(e)},
+        )
+        return False
+
+
+async def main():
+    parser = argparse.ArgumentParser(
+        description='Downgrade migrated users back to pre-migration state'
+    )
+    parser.add_argument(
+        '--dry-run',
+        action='store_true',
+        help='Just list users that would be downgraded, without making changes',
+    )
+    parser.add_argument(
+        '--user-id',
+        type=str,
+        help='Downgrade a specific user by keycloak_user_id',
+    )
+    parser.add_argument(
+        '--all',
+        action='store_true',
+        help='Downgrade all migrated users',
+    )
+    parser.add_argument(
+        '--no-confirm',
+        action='store_true',
+        help='Skip confirmation prompt (use with caution!)',
+    )
+
+    args = parser.parse_args()
+
+    # Get list of migrated users
+    migrated_users = get_migrated_users()
+    print(f'\nFound {len(migrated_users)} migrated user(s).')
+
+    if args.dry_run:
+        print('\n--- DRY RUN MODE ---')
+        print('The following users would be downgraded:')
+        for user_id in migrated_users:
+            print(f'  - {user_id}')
+        print('\nNo changes were made.')
+        return
+
+    if args.user_id:
+        # Downgrade a specific user
+        if args.user_id not in migrated_users:
+            print(f'\nUser {args.user_id} is not in the migrated users list.')
+            print('Either the user was not migrated, or the user_id is incorrect.')
+            return
+
+        print(f'\nDowngrading user: {args.user_id}')
+        if not args.no_confirm:
+            confirm = input('Are you sure? (yes/no): ')
+            if confirm.lower() != 'yes':
+                print('Cancelled.')
+                return
+
+        success = await downgrade_user(args.user_id)
+        if success:
+            print('\nDowngrade completed successfully.')
+        else:
+            print('\nDowngrade failed. Check logs for details.')
+            sys.exit(1)
+
+    elif args.all:
+        # Downgrade all migrated users
+        if not migrated_users:
+            print('\nNo migrated users to downgrade.')
+            return
+
+        print(f'\n⚠️  About to downgrade {len(migrated_users)} user(s).')
+        if not args.no_confirm:
+            print('\nThis will:')
+            print('  - Revert LiteLLM team/user budget settings')
+            print('  - Delete organization entries')
+            print('  - Delete user entries in the new schema')
+            print('  - Reset the already_migrated flag')
+            print('\nUsers to downgrade:')
+            for user_id in migrated_users[:10]:  # Show first 10
+                print(f'  - {user_id}')
+            if len(migrated_users) > 10:
+                print(f'  ... and {len(migrated_users) - 10} more')
+
+            confirm = input('\nType "yes" to proceed: ')
+            if confirm.lower() != 'yes':
+                print('Cancelled.')
+                return
+
+        print('\nStarting downgrade...\n')
+        success_count = 0
+        fail_count = 0
+
+        for user_id in migrated_users:
+            success = await downgrade_user(user_id)
+            if success:
+                success_count += 1
+            else:
+                fail_count += 1
+
+        print('\n--- Summary ---')
+        print(f'Successful: {success_count}')
+        print(f'Failed: {fail_count}')
+
+        if fail_count > 0:
+            sys.exit(1)
+
+    else:
+        parser.print_help()
+        print('\nPlease specify --dry-run, --user-id, or --all')
+
+
+if __name__ == '__main__':
+    asyncio.run(main())

enterprise/enterprise_local/README.md

@@ -2,7 +2,7 @@
 
 You have a few options here, which are expanded on below:
 
-- A simple local development setup, with live reloading for both OSS and this repo
+- A simple local development setup, with live reloading for both OpenHands and this repo
 - A more complex setup that includes Redis
 - An even more complex setup that includes GitHub events
 
@@ -26,7 +26,7 @@ Before starting, make sure you have the following tools installed:
 
 ## Option 1: Simple local development
 
-This option will allow you to modify the both the OSS code and the code in this repo,
+This option will allow you to modify both the OpenHands code and the code in this repo,
 and see the changes in real-time.
 
 This option works best for most scenarios. The only thing it's missing is
@@ -105,9 +105,9 @@ export REDIS_PORT=6379
 
 (see above)
 
-### 2. Build OSS Openhands
+### 2. Build OpenHands
 
-Develop on [Openhands](https://github.com/All-Hands-AI/OpenHands) locally. When ready, run the following inside Openhands repo (not the Deploy repo)
+Develop on [Openhands](https://github.com/OpenHands/OpenHands) locally. When ready, run the following inside Openhands repo (not the Deploy repo)
 
 ```
 docker build -f containers/app/Dockerfile -t openhands .
@@ -155,7 +155,7 @@ Visit the tunnel domain found in Step 4 to run the app (`https://bc71-2603-7000-
 
 ### Local Debugging with VSCode
 
-Local Development necessitates running a version of OpenHands that is as similar as possible to the version running in the SAAS Environment. Before running these steps, it is assumed you have a local development version of the OSS OpenHands project running.
+Local Development necessitates running a version of OpenHands that is as similar as possible to the version running in the SAAS Environment. Before running these steps, it is assumed you have a local development version of OpenHands running.
 
 #### Redis
 
@@ -201,8 +201,8 @@ And then invoking `printenv`. NOTE: _DO NOT DO THIS WITH PROD!!!_ (Hopefully by
                 "DEBUG": "1",
                 "FILE_STORE": "local",
                 "REDIS_HOST": "localhost:6379",
-                "OPENHANDS": "<YOUR LOCAL OSS OPENHANDS DIR>",
-                "FRONTEND_DIRECTORY": "<YOUR LOCAL OSS OPENHANDS DIR>/frontend/build",
+                "OPENHANDS": "<YOUR LOCAL OPENHANDS DIR>",
+                "FRONTEND_DIRECTORY": "<YOUR LOCAL OPENHANDS DIR>/frontend/build",
                 "SANDBOX_RUNTIME_CONTAINER_IMAGE": "ghcr.io/openhands/runtime:main-nikolaik",
                 "FILE_STORE_PATH": "<YOUR HOME DIRECTORY>>/.openhands-state",
                 "OPENHANDS_CONFIG_CLS": "server.config.SaaSServerConfig",
@@ -235,8 +235,8 @@ And then invoking `printenv`. NOTE: _DO NOT DO THIS WITH PROD!!!_ (Hopefully by
                 "DEBUG": "1",
                 "FILE_STORE": "local",
                 "REDIS_HOST": "localhost:6379",
-                "OPENHANDS": "<YOUR LOCAL OSS OPENHANDS DIR>",
-                "FRONTEND_DIRECTORY": "<YOUR LOCAL OSS OPENHANDS DIR>/frontend/build",
+                "OPENHANDS": "<YOUR LOCAL OPENHANDS DIR>",
+                "FRONTEND_DIRECTORY": "<YOUR LOCAL OPENHANDS DIR>/frontend/build",
                 "SANDBOX_RUNTIME_CONTAINER_IMAGE": "ghcr.io/openhands/runtime:main-nikolaik",
                 "FILE_STORE_PATH": "<YOUR HOME DIRECTORY>>/.openhands-state",
                 "OPENHANDS_CONFIG_CLS": "server.config.SaaSServerConfig",

enterprise/experiments/experiment_manager.py

@@ -28,9 +28,11 @@ class SaaSExperimentManager(ExperimentManager):
             return agent
 
         if EXPERIMENT_SYSTEM_PROMPT_EXPERIMENT:
-            agent = agent.model_copy(
-                update={'system_prompt_filename': 'system_prompt_long_horizon.j2'}
-            )
+            # Skip experiment for planning agents which require their specialized prompt
+            if agent.system_prompt_filename != 'system_prompt_planning.j2':
+                agent = agent.model_copy(
+                    update={'system_prompt_filename': 'system_prompt_long_horizon.j2'}
+                )
 
         return agent
 

enterprise/integrations/github/github_manager.py

@@ -26,12 +26,14 @@ from integrations.utils import (
 from integrations.v1_utils import get_saas_user_auth
 from jinja2 import Environment, FileSystemLoader
 from pydantic import SecretStr
+from server.auth.auth_error import ExpiredError
 from server.auth.constants import GITHUB_APP_CLIENT_ID, GITHUB_APP_PRIVATE_KEY
 from server.auth.token_manager import TokenManager
 from server.utils.conversation_callback_utils import register_callback_processor
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.integrations.provider import ProviderToken, ProviderType
+from openhands.integrations.service_types import AuthenticationError
 from openhands.server.types import (
     LLMAuthenticationError,
     MissingSettingsError,
@@ -143,11 +145,7 @@ class GithubManager(Manager):
         ).get('body', ''):
             return False
 
-        if GithubFactory.is_eligible_for_conversation_starter(
-            message
-        ) and self._user_has_write_access_to_repo(installation_id, repo_name, username):
-            await GithubFactory.trigger_conversation_starter(message)
-
+        # Check event types before making expensive API calls (e.g., _user_has_write_access_to_repo)
         if not (
             GithubFactory.is_labeled_issue(message)
             or GithubFactory.is_issue_comment(message)
@@ -157,8 +155,17 @@ class GithubManager(Manager):
             return False
 
         logger.info(f'[GitHub] Checking permissions for {username} in {repo_name}')
+        user_has_write_access = self._user_has_write_access_to_repo(
+            installation_id, repo_name, username
+        )
 
-        return self._user_has_write_access_to_repo(installation_id, repo_name, username)
+        if (
+            GithubFactory.is_eligible_for_conversation_starter(message)
+            and user_has_write_access
+        ):
+            await GithubFactory.trigger_conversation_starter(message)
+
+        return user_has_write_access
 
     async def receive_message(self, message: Message):
         self._confirm_incoming_source_type(message)
@@ -310,7 +317,7 @@ class GithubManager(Manager):
                     f'[GitHub] Created conversation {conversation_id} for user {user_info.username}'
                 )
 
-                if not github_view.v1:
+                if not github_view.v1_enabled:
                     # Create a GithubCallbackProcessor
                     processor = GithubCallbackProcessor(
                         github_view=github_view,
@@ -347,7 +354,7 @@ class GithubManager(Manager):
 
                 msg_info = f'@{user_info.username} please set a valid LLM API key in [OpenHands Cloud]({HOST_URL}) before starting a job.'
 
-            except SessionExpiredError as e:
+            except (AuthenticationError, ExpiredError, SessionExpiredError) as e:
                 logger.warning(
                     f'[GitHub] Session expired for user {user_info.username}: {str(e)}'
                 )

enterprise/integrations/github/github_service.py

@@ -1,6 +1,6 @@
 import asyncio
 
-from integrations.utils import store_repositories_in_db
+from integrations.store_repo_utils import store_repositories_in_db
 from pydantic import SecretStr
 from server.auth.token_manager import TokenManager
 

enterprise/integrations/github/github_v1_callback_processor.py

@@ -1,11 +1,12 @@
 import logging
-import os
 from typing import Any
 from uuid import UUID
 
 import httpx
 from github import Auth, Github, GithubIntegration
+from integrations.utils import CONVERSATION_URL, get_summary_instruction
 from pydantic import Field
+from server.auth.constants import GITHUB_APP_CLIENT_ID, GITHUB_APP_PRIVATE_KEY
 
 from openhands.agent_server.models import AskAgentRequest, AskAgentResponse
 from openhands.app_server.event_callback.event_callback_models import (
@@ -20,8 +21,6 @@ from openhands.app_server.event_callback.util import (
     ensure_conversation_found,
     ensure_running_sandbox,
     get_agent_server_url_from_sandbox,
-    get_conversation_url,
-    get_prompt_template,
 )
 from openhands.sdk import Event
 from openhands.sdk.event import ConversationStateUpdateEvent
@@ -34,7 +33,6 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
 
     github_view_data: dict[str, Any] = Field(default_factory=dict)
     should_request_summary: bool = Field(default=True)
-    should_extract: bool = Field(default=True)
     inline_pr_comment: bool = Field(default=False)
 
     async def __call__(
@@ -64,7 +62,12 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
         self.should_request_summary = False
 
         try:
+            _logger.info(f'[GitHub V1] Requesting summary {conversation_id}')
             summary = await self._request_summary(conversation_id)
+            _logger.info(
+                f'[GitHub V1] Posting summary {conversation_id}',
+                extra={'summary': summary},
+            )
             await self._post_summary_to_github(summary)
 
             return EventCallbackResult(
@@ -82,12 +85,12 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
                 # Check if we have installation ID and credentials before posting
                 if (
                     self.github_view_data.get('installation_id')
-                    and os.getenv('GITHUB_APP_CLIENT_ID')
-                    and os.getenv('GITHUB_APP_PRIVATE_KEY')
+                    and GITHUB_APP_CLIENT_ID
+                    and GITHUB_APP_PRIVATE_KEY
                 ):
                     await self._post_summary_to_github(
                         f'OpenHands encountered an error: **{str(e)}**.\n\n'
-                        f'[See the conversation]({get_conversation_url().format(conversation_id)})'
+                        f'[See the conversation]({CONVERSATION_URL.format(conversation_id)})'
                         'for more information.'
                     )
             except Exception as post_error:
@@ -115,16 +118,11 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
                 f'Missing installation ID for GitHub payload: {self.github_view_data}'
             )
 
-        github_app_client_id = os.getenv('GITHUB_APP_CLIENT_ID', '').strip()
-        github_app_private_key = os.getenv('GITHUB_APP_PRIVATE_KEY', '').replace(
-            '\\n', '\n'
-        )
-
-        if not github_app_client_id or not github_app_private_key:
+        if not GITHUB_APP_CLIENT_ID or not GITHUB_APP_PRIVATE_KEY:
             raise ValueError('GitHub App credentials are not configured')
 
         github_integration = GithubIntegration(
-            auth=Auth.AppAuth(github_app_client_id, github_app_private_key),
+            auth=Auth.AppAuth(GITHUB_APP_CLIENT_ID, GITHUB_APP_PRIVATE_KEY),
         )
         token_data = github_integration.get_access_token(installation_id)
         return token_data.token
@@ -140,7 +138,7 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
         issue_number = self.github_view_data['issue_number']
 
         if self.inline_pr_comment:
-            with Github(installation_token) as github_client:
+            with Github(auth=Auth.Token(installation_token)) as github_client:
                 repo = github_client.get_repo(full_repo_name)
                 pr = repo.get_pull(issue_number)
                 pr.create_review_comment_reply(
@@ -148,7 +146,7 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
                 )
             return
 
-        with Github(installation_token) as github_client:
+        with Github(auth=Auth.Token(installation_token)) as github_client:
             repo = github_client.get_repo(full_repo_name)
             issue = repo.get_issue(number=issue_number)
             issue.create_comment(summary)
@@ -274,16 +272,16 @@ class GithubV1CallbackProcessor(EventCallbackProcessor):
                 app_conversation_info.sandbox_id,
             )
 
-            assert sandbox.session_api_key is not None, (
-                f'No session API key for sandbox: {sandbox.id}'
-            )
+            assert (
+                sandbox.session_api_key is not None
+            ), f'No session API key for sandbox: {sandbox.id}'
 
             # 3. URL + instruction
             agent_server_url = get_agent_server_url_from_sandbox(sandbox)
             agent_server_url = get_agent_server_url_from_sandbox(sandbox)
 
             # Prepare message based on agent state
-            message_content = get_prompt_template('summary_prompt.j2')
+            message_content = get_summary_instruction()
 
             # Ask the agent and return the response text
             return await self._ask_question(

enterprise/integrations/github/github_view.py

@@ -17,6 +17,7 @@ from integrations.utils import (
     HOST,
     HOST_URL,
     get_oh_labels,
+    get_user_v1_enabled_setting,
     has_exact_mention,
 )
 from jinja2 import Environment
@@ -24,9 +25,9 @@ from server.auth.constants import GITHUB_APP_CLIENT_ID, GITHUB_APP_PRIVATE_KEY
 from server.auth.token_manager import TokenManager
 from server.config import get_config
 from storage.database import session_maker
+from storage.org_store import OrgStore
 from storage.proactive_conversation_store import ProactiveConversationStore
 from storage.saas_secrets_store import SaasSecretsStore
-from storage.saas_settings_store import SaasSettingsStore
 
 from openhands.agent_server.models import SendMessageRequest
 from openhands.app_server.app_conversation.app_conversation_models import (
@@ -55,6 +56,10 @@ from openhands.utils.async_utils import call_sync_from_async
 OH_LABEL, INLINE_OH_LABEL = get_oh_labels(HOST)
 
 
+async def is_v1_enabled_for_github_resolver(user_id: str) -> bool:
+    return await get_user_v1_enabled_setting(user_id) and ENABLE_V1_GITHUB_RESOLVER
+
+
 async def get_user_proactive_conversation_setting(user_id: str | None) -> bool:
     """Get the user's proactive conversation setting.
 
@@ -73,51 +78,17 @@ async def get_user_proactive_conversation_setting(user_id: str | None) -> bool:
     if not user_id:
         return False
 
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
-
-    settings = await call_sync_from_async(
-        settings_store.get_user_settings_by_keycloak_id, user_id
-    )
-
-    if not settings or settings.enable_proactive_conversation_starters is None:
+    # Check global setting first - if disabled globally, return False
+    if not ENABLE_PROACTIVE_CONVERSATION_STARTERS:
         return False
 
-    return settings.enable_proactive_conversation_starters
+    def _get_setting():
+        org = OrgStore.get_current_org_from_keycloak_user_id(user_id)
+        if not org:
+            return False
+        return bool(org.enable_proactive_conversation_starters)
 
-
-async def get_user_v1_enabled_setting(user_id: str) -> bool:
-    """Get the user's V1 conversation API setting.
-
-    Args:
-        user_id: The keycloak user ID
-
-    Returns:
-        True if V1 conversations are enabled for this user, False otherwise
-
-    Note:
-        This function checks both the global environment variable kill switch AND
-        the user's individual setting. Both must be true for the function to return true.
-    """
-    # Check the global environment variable first
-    if not ENABLE_V1_GITHUB_RESOLVER:
-        return False
-
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
-
-    settings = await call_sync_from_async(
-        settings_store.get_user_settings_by_keycloak_id, user_id
-    )
-
-    if not settings or settings.v1_enabled is None:
-        return False
-
-    return settings.v1_enabled
+    return await call_sync_from_async(_get_setting)
 
 
 # =================================================
@@ -140,7 +111,10 @@ class GithubIssue(ResolverViewInterface):
     title: str
     description: str
     previous_comments: list[Comment]
-    v1: bool
+    v1_enabled: bool
+
+    def _get_branch_name(self) -> str | None:
+        return getattr(self, 'branch_name', None)
 
     async def _load_resolver_context(self):
         github_service = GithubServiceImpl(
@@ -175,6 +149,7 @@ class GithubIssue(ResolverViewInterface):
             issue_body=self.description,
             previous_comments=self.previous_comments,
         )
+
         return user_instructions, conversation_instructions
 
     async def _get_user_secrets(self):
@@ -188,26 +163,32 @@ class GithubIssue(ResolverViewInterface):
     async def initialize_new_conversation(self) -> ConversationMetadata:
         # FIXME: Handle if initialize_conversation returns None
 
-        v1_enabled = await get_user_v1_enabled_setting(self.user_info.keycloak_user_id)
-        logger.info(
-            f'[GitHub V1]: User flag found for {self.user_info.keycloak_user_id} is {v1_enabled}'
+        self.v1_enabled = await is_v1_enabled_for_github_resolver(
+            self.user_info.keycloak_user_id
         )
-        if v1_enabled:
+
+        logger.info(
+            f'[GitHub V1]: User flag found for {self.user_info.keycloak_user_id} is {self.v1_enabled}'
+        )
+        if self.v1_enabled:
             # Create dummy conversationm metadata
             # Don't save to conversation store
             # V1 conversations are stored in a separate table
+            self.conversation_id = uuid4().hex
             return ConversationMetadata(
-                conversation_id=uuid4().hex, selected_repository=self.full_repo_name
+                conversation_id=self.conversation_id,
+                selected_repository=self.full_repo_name,
             )
 
         conversation_metadata: ConversationMetadata = await initialize_conversation(  # type: ignore[assignment]
             user_id=self.user_info.keycloak_user_id,
             conversation_id=None,
             selected_repository=self.full_repo_name,
-            selected_branch=None,
+            selected_branch=self._get_branch_name(),
             conversation_trigger=ConversationTrigger.RESOLVER,
             git_provider=ProviderType.GITHUB,
         )
+
         self.conversation_id = conversation_metadata.conversation_id
         return conversation_metadata
 
@@ -218,25 +199,18 @@ class GithubIssue(ResolverViewInterface):
         conversation_metadata: ConversationMetadata,
         saas_user_auth: UserAuth,
     ):
-        v1_enabled = await get_user_v1_enabled_setting(self.user_info.keycloak_user_id)
         logger.info(
-            f'[GitHub V1]: User flag found for {self.user_info.keycloak_user_id} is {v1_enabled}'
-        )
-        if v1_enabled:
-            try:
-                # Use V1 app conversation service
-                await self._create_v1_conversation(
-                    jinja_env, saas_user_auth, conversation_metadata
-                )
-                return
-
-            except Exception as e:
-                logger.warning(f'Error checking V1 settings, falling back to V0: {e}')
-
-        # Use existing V0 conversation service
-        await self._create_v0_conversation(
-            jinja_env, git_provider_tokens, conversation_metadata
+            f'[GitHub V1]: User flag found for {self.user_info.keycloak_user_id} is {self.v1_enabled}'
         )
+        if self.v1_enabled:
+            # Use V1 app conversation service
+            await self._create_v1_conversation(
+                jinja_env, saas_user_auth, conversation_metadata
+            )
+        else:
+            await self._create_v0_conversation(
+                jinja_env, git_provider_tokens, conversation_metadata
+            )
 
     async def _create_v0_conversation(
         self,
@@ -294,6 +268,7 @@ class GithubIssue(ResolverViewInterface):
             system_message_suffix=conversation_instructions,
             initial_message=initial_message,
             selected_repository=self.full_repo_name,
+            selected_branch=self._get_branch_name(),
             git_provider=ProviderType.GITHUB,
             title=f'GitHub Issue #{self.issue_number}: {self.title}',
             trigger=ConversationTrigger.RESOLVER,
@@ -318,11 +293,9 @@ class GithubIssue(ResolverViewInterface):
                         f'Failed to start V1 conversation: {task.detail}'
                     )
 
-        self.v1 = True
-
     def _create_github_v1_callback_processor(self):
         """Create a V1 callback processor for GitHub integration."""
-        from openhands.app_server.event_callback.github_v1_callback_processor import (
+        from integrations.github.github_v1_callback_processor import (
             GithubV1CallbackProcessor,
         )
 
@@ -354,7 +327,6 @@ class GithubIssueComment(GithubIssue):
         conversation_instructions_template = jinja_env.get_template(
             'issue_conversation_instructions.j2'
         )
-
         conversation_instructions = conversation_instructions_template.render(
             issue_number=self.issue_number,
             issue_title=self.title,
@@ -390,31 +362,6 @@ class GithubPRComment(GithubIssueComment):
 
         return user_instructions, conversation_instructions
 
-    async def initialize_new_conversation(self) -> ConversationMetadata:
-        v1_enabled = await get_user_v1_enabled_setting(self.user_info.keycloak_user_id)
-        logger.info(
-            f'[GitHub V1]: User flag found for {self.user_info.keycloak_user_id} is {v1_enabled}'
-        )
-        if v1_enabled:
-            # Create dummy conversationm metadata
-            # Don't save to conversation store
-            # V1 conversations are stored in a separate table
-            return ConversationMetadata(
-                conversation_id=uuid4().hex, selected_repository=self.full_repo_name
-            )
-
-        conversation_metadata: ConversationMetadata = await initialize_conversation(  # type: ignore[assignment]
-            user_id=self.user_info.keycloak_user_id,
-            conversation_id=None,
-            selected_repository=self.full_repo_name,
-            selected_branch=self.branch_name,
-            conversation_trigger=ConversationTrigger.RESOLVER,
-            git_provider=ProviderType.GITHUB,
-        )
-
-        self.conversation_id = conversation_metadata.conversation_id
-        return conversation_metadata
-
 
 @dataclass
 class GithubInlinePRComment(GithubPRComment):
@@ -449,7 +396,6 @@ class GithubInlinePRComment(GithubPRComment):
         conversation_instructions_template = jinja_env.get_template(
             'pr_update_conversation_instructions.j2'
         )
-
         conversation_instructions = conversation_instructions_template.render(
             pr_number=self.issue_number,
             pr_title=self.title,
@@ -464,7 +410,7 @@ class GithubInlinePRComment(GithubPRComment):
 
     def _create_github_v1_callback_processor(self):
         """Create a V1 callback processor for GitHub integration."""
-        from openhands.app_server.event_callback.github_v1_callback_processor import (
+        from integrations.github.github_v1_callback_processor import (
             GithubV1CallbackProcessor,
         )
 
@@ -830,7 +776,7 @@ class GithubFactory:
                 title='',
                 description='',
                 previous_comments=[],
-                v1=False,
+                v1_enabled=False,
             )
 
         elif GithubFactory.is_issue_comment(message):
@@ -856,7 +802,7 @@ class GithubFactory:
                 title='',
                 description='',
                 previous_comments=[],
-                v1=False,
+                v1_enabled=False,
             )
 
         elif GithubFactory.is_pr_comment(message):
@@ -898,7 +844,7 @@ class GithubFactory:
                 title='',
                 description='',
                 previous_comments=[],
-                v1=False,
+                v1_enabled=False,
             )
 
         elif GithubFactory.is_inline_pr_comment(message):
@@ -932,7 +878,7 @@ class GithubFactory:
                 title='',
                 description='',
                 previous_comments=[],
-                v1=False,
+                v1_enabled=False,
             )
 
         else:

enterprise/integrations/gitlab/gitlab_service.py

@@ -1,7 +1,7 @@
 import asyncio
 
+from integrations.store_repo_utils import store_repositories_in_db
 from integrations.types import GitLabResourceType
-from integrations.utils import store_repositories_in_db
 from pydantic import SecretStr
 from server.auth.token_manager import TokenManager
 from storage.gitlab_webhook import GitlabWebhook, WebhookStatus

enterprise/integrations/gitlab/webhook_installation.py

@@ -167,17 +167,15 @@ async def install_webhook_on_resource(
         scopes=SCOPES,
     )
 
-    logger.info(
-        'Creating new webhook',
-        extra={
-            'webhook_id': webhook_id,
-            'status': status,
-            'resource_id': resource_id,
-            'resource_type': resource_type,
-        },
-    )
+    log_extra = {
+        'webhook_id': webhook_id,
+        'status': status,
+        'resource_id': resource_id,
+        'resource_type': resource_type,
+    }
 
     if status == WebhookStatus.RATE_LIMITED:
+        logger.warning('Rate limited while creating webhook', extra=log_extra)
         raise BreakLoopException()
 
     if webhook_id:
@@ -191,9 +189,8 @@ async def install_webhook_on_resource(
                 'webhook_uuid': webhook_uuid,  # required to identify which webhook installation is sending payload
             },
         )
-
-        logger.info(
-            f'Installed webhook for {webhook.user_id} on {resource_type}:{resource_id}'
-        )
+        logger.info('Created new webhook', extra=log_extra)
+    else:
+        logger.error('Failed to create webhook', extra=log_extra)
 
     return webhook_id, status

enterprise/integrations/jira/jira_manager.py

@@ -1,22 +1,37 @@
-import hashlib
-import hmac
-from typing import Dict, Optional, Tuple
-from urllib.parse import urlparse
+"""Jira integration manager.
+
+This module orchestrates the processing of Jira webhook events:
+1. Parse webhook payload (via JiraPayloadParser)
+2. Validate workspace
+3. Authenticate user
+4. Create view with repository selection (via JiraFactory)
+5. Start conversation job
+
+The manager delegates payload parsing to JiraPayloadParser and view creation
+to JiraFactory, keeping the orchestration logic clean and traceable.
+"""
 
 import httpx
-from fastapi import Request
-from integrations.jira.jira_types import JiraViewInterface
-from integrations.jira.jira_view import (
-    JiraExistingConversationView,
-    JiraFactory,
-    JiraNewConversationView,
+from integrations.jira.jira_payload import (
+    JiraPayloadError,
+    JiraPayloadParser,
+    JiraPayloadSkipped,
+    JiraPayloadSuccess,
+    JiraWebhookPayload,
 )
+from integrations.jira.jira_types import (
+    JiraViewInterface,
+    RepositoryNotFoundError,
+    StartingConvoException,
+)
+from integrations.jira.jira_view import JiraFactory, JiraNewConversationView
 from integrations.manager import Manager
-from integrations.models import JobContext, Message
+from integrations.models import Message
 from integrations.utils import (
+    HOST,
     HOST_URL,
     OPENHANDS_RESOLVER_TEMPLATES_DIR,
-    filter_potential_repos_by_user_msg,
+    get_oh_labels,
     get_session_expired_message,
 )
 from jinja2 import Environment, FileSystemLoader
@@ -28,9 +43,6 @@ from storage.jira_user import JiraUser
 from storage.jira_workspace import JiraWorkspace
 
 from openhands.core.logger import openhands_logger as logger
-from openhands.integrations.provider import ProviderHandler
-from openhands.integrations.service_types import Repository
-from openhands.server.shared import server_config
 from openhands.server.types import (
     LLMAuthenticationError,
     MissingSettingsError,
@@ -41,303 +53,211 @@ from openhands.utils.http_session import httpx_verify_option
 
 JIRA_CLOUD_API_URL = 'https://api.atlassian.com/ex/jira'
 
+# Get OH labels for this environment
+OH_LABEL, INLINE_OH_LABEL = get_oh_labels(HOST)
+
 
 class JiraManager(Manager):
+    """Manager for processing Jira webhook events.
+
+    This class orchestrates the flow from webhook receipt to conversation creation,
+    delegating parsing to JiraPayloadParser and view creation to JiraFactory.
+    """
+
     def __init__(self, token_manager: TokenManager):
         self.token_manager = token_manager
         self.integration_store = JiraIntegrationStore.get_instance()
         self.jinja_env = Environment(
             loader=FileSystemLoader(OPENHANDS_RESOLVER_TEMPLATES_DIR + 'jira')
         )
+        self.payload_parser = JiraPayloadParser(
+            oh_label=OH_LABEL,
+            inline_oh_label=INLINE_OH_LABEL,
+        )
 
-    async def authenticate_user(
-        self, jira_user_id: str, workspace_id: int
+    async def receive_message(self, message: Message):
+        """Process incoming Jira webhook message.
+
+        Flow:
+        1. Parse webhook payload
+        2. Validate workspace exists and is active
+        3. Authenticate user
+        4. Create view (includes fetching issue details and selecting repository)
+        5. Start job
+
+        Each step has clear logging for traceability.
+        """
+        raw_payload = message.message.get('payload', {})
+
+        # Step 1: Parse webhook payload
+        logger.info(
+            '[Jira] Received webhook',
+            extra={'raw_payload': raw_payload},
+        )
+
+        parse_result = self.payload_parser.parse(raw_payload)
+
+        if isinstance(parse_result, JiraPayloadSkipped):
+            logger.info(
+                '[Jira] Webhook skipped', extra={'reason': parse_result.skip_reason}
+            )
+            return
+
+        if isinstance(parse_result, JiraPayloadError):
+            logger.warning(
+                '[Jira] Webhook parse failed', extra={'error': parse_result.error}
+            )
+            return
+
+        payload = parse_result.payload
+        logger.info(
+            '[Jira] Processing webhook',
+            extra={
+                'event_type': payload.event_type.value,
+                'issue_key': payload.issue_key,
+                'user_email': payload.user_email,
+            },
+        )
+
+        # Step 2: Validate workspace
+        workspace = await self._get_active_workspace(payload)
+        if not workspace:
+            return
+
+        # Step 3: Authenticate user
+        jira_user, saas_user_auth = await self._authenticate_user(payload, workspace)
+        if not jira_user or not saas_user_auth:
+            return
+
+        # Step 4: Create view (includes issue details fetch and repo selection)
+        decrypted_api_key = self.token_manager.decrypt_text(workspace.svc_acc_api_key)
+
+        try:
+            view = await JiraFactory.create_view(
+                payload=payload,
+                workspace=workspace,
+                user=jira_user,
+                user_auth=saas_user_auth,
+                decrypted_api_key=decrypted_api_key,
+            )
+        except RepositoryNotFoundError as e:
+            logger.warning(
+                '[Jira] Repository not found',
+                extra={'issue_key': payload.issue_key, 'error': str(e)},
+            )
+            await self._send_error_from_payload(payload, workspace, str(e))
+            return
+        except StartingConvoException as e:
+            logger.warning(
+                '[Jira] View creation failed',
+                extra={'issue_key': payload.issue_key, 'error': str(e)},
+            )
+            await self._send_error_from_payload(payload, workspace, str(e))
+            return
+        except Exception as e:
+            logger.error(
+                '[Jira] Unexpected error creating view',
+                extra={'issue_key': payload.issue_key, 'error': str(e)},
+                exc_info=True,
+            )
+            await self._send_error_from_payload(
+                payload,
+                workspace,
+                'Failed to initialize conversation. Please try again.',
+            )
+            return
+
+        # Step 5: Start job
+        await self.start_job(view)
+
+    async def _get_active_workspace(
+        self, payload: JiraWebhookPayload
+    ) -> JiraWorkspace | None:
+        """Validate and return the workspace for the webhook.
+
+        Returns None if:
+        - Workspace not found
+        - Workspace is inactive
+        - Request is from service account (to prevent recursion)
+        """
+        workspace = await self.integration_store.get_workspace_by_name(
+            payload.workspace_name
+        )
+
+        if not workspace:
+            logger.warning(
+                '[Jira] Workspace not found',
+                extra={'workspace_name': payload.workspace_name},
+            )
+            # Can't send error without workspace credentials
+            return None
+
+        # Prevent recursive triggers from service account
+        if payload.user_email == workspace.svc_acc_email:
+            logger.debug(
+                '[Jira] Ignoring service account trigger',
+                extra={'workspace_name': payload.workspace_name},
+            )
+            return None
+
+        if workspace.status != 'active':
+            logger.warning(
+                '[Jira] Workspace inactive',
+                extra={'workspace_id': workspace.id, 'status': workspace.status},
+            )
+            await self._send_error_from_payload(
+                payload, workspace, 'Jira integration is not active for your workspace.'
+            )
+            return None
+
+        return workspace
+
+    async def _authenticate_user(
+        self, payload: JiraWebhookPayload, workspace: JiraWorkspace
     ) -> tuple[JiraUser | None, UserAuth | None]:
-        """Authenticate Jira user and get their OpenHands user auth."""
-
-        # Find active Jira user by Keycloak user ID and workspace ID
+        """Authenticate the Jira user and get OpenHands auth."""
         jira_user = await self.integration_store.get_active_user(
-            jira_user_id, workspace_id
+            payload.account_id, workspace.id
         )
 
         if not jira_user:
             logger.warning(
-                f'[Jira] No active Jira user found for {jira_user_id} in workspace {workspace_id}'
+                '[Jira] User not found or inactive',
+                extra={
+                    'account_id': payload.account_id,
+                    'user_email': payload.user_email,
+                    'workspace_id': workspace.id,
+                },
+            )
+            await self._send_error_from_payload(
+                payload,
+                workspace,
+                f'User {payload.user_email} is not authenticated or active in the Jira integration.',
             )
             return None, None
 
         saas_user_auth = await get_user_auth_from_keycloak_id(
             jira_user.keycloak_user_id
         )
+
+        if not saas_user_auth:
+            logger.warning(
+                '[Jira] Failed to get OpenHands auth',
+                extra={
+                    'keycloak_user_id': jira_user.keycloak_user_id,
+                    'user_email': payload.user_email,
+                },
+            )
+            await self._send_error_from_payload(
+                payload,
+                workspace,
+                f'User {payload.user_email} is not authenticated with OpenHands.',
+            )
+            return None, None
+
         return jira_user, saas_user_auth
 
-    async def _get_repositories(self, user_auth: UserAuth) -> list[Repository]:
-        """Get repositories that the user has access to."""
-        provider_tokens = await user_auth.get_provider_tokens()
-        if provider_tokens is None:
-            return []
-        access_token = await user_auth.get_access_token()
-        user_id = await user_auth.get_user_id()
-        client = ProviderHandler(
-            provider_tokens=provider_tokens,
-            external_auth_token=access_token,
-            external_auth_id=user_id,
-        )
-        repos: list[Repository] = await client.get_repositories(
-            'pushed', server_config.app_mode, None, None, None, None
-        )
-        return repos
-
-    async def validate_request(
-        self, request: Request
-    ) -> Tuple[bool, Optional[str], Optional[Dict]]:
-        """Verify Jira webhook signature."""
-        signature_header = request.headers.get('x-hub-signature')
-        signature = signature_header.split('=')[1] if signature_header else None
-        body = await request.body()
-        payload = await request.json()
-        workspace_name = ''
-
-        if payload.get('webhookEvent') == 'comment_created':
-            selfUrl = payload.get('comment', {}).get('author', {}).get('self')
-        elif payload.get('webhookEvent') == 'jira:issue_updated':
-            selfUrl = payload.get('user', {}).get('self')
-        else:
-            workspace_name = ''
-
-        parsedUrl = urlparse(selfUrl)
-        if parsedUrl.hostname:
-            workspace_name = parsedUrl.hostname
-
-        if not workspace_name:
-            logger.warning('[Jira] No workspace name found in webhook payload')
-            return False, None, None
-
-        if not signature:
-            logger.warning('[Jira] No signature found in webhook headers')
-            return False, None, None
-
-        workspace = await self.integration_store.get_workspace_by_name(workspace_name)
-
-        if not workspace:
-            logger.warning('[Jira] Could not identify workspace for webhook')
-            return False, None, None
-
-        if workspace.status != 'active':
-            logger.warning(f'[Jira] Workspace {workspace.id} is not active')
-            return False, None, None
-
-        webhook_secret = self.token_manager.decrypt_text(workspace.webhook_secret)
-        digest = hmac.new(webhook_secret.encode(), body, hashlib.sha256).hexdigest()
-
-        if hmac.compare_digest(signature, digest):
-            logger.info('[Jira] Webhook signature verified successfully')
-            return True, signature, payload
-
-        return False, None, None
-
-    def parse_webhook(self, payload: Dict) -> JobContext | None:
-        event_type = payload.get('webhookEvent')
-
-        if event_type == 'comment_created':
-            comment_data = payload.get('comment', {})
-            comment = comment_data.get('body', '')
-
-            if '@openhands' not in comment:
-                return None
-
-            issue_data = payload.get('issue', {})
-            issue_id = issue_data.get('id')
-            issue_key = issue_data.get('key')
-            base_api_url = issue_data.get('self', '').split('/rest/')[0]
-
-            user_data = comment_data.get('author', {})
-            user_email = user_data.get('emailAddress')
-            display_name = user_data.get('displayName')
-            account_id = user_data.get('accountId')
-        elif event_type == 'jira:issue_updated':
-            changelog = payload.get('changelog', {})
-            items = changelog.get('items', [])
-            labels = [
-                item.get('toString', '')
-                for item in items
-                if item.get('field') == 'labels' and 'toString' in item
-            ]
-
-            if 'openhands' not in labels:
-                return None
-
-            issue_data = payload.get('issue', {})
-            issue_id = issue_data.get('id')
-            issue_key = issue_data.get('key')
-            base_api_url = issue_data.get('self', '').split('/rest/')[0]
-
-            user_data = payload.get('user', {})
-            user_email = user_data.get('emailAddress')
-            display_name = user_data.get('displayName')
-            account_id = user_data.get('accountId')
-            comment = ''
-        else:
-            return None
-
-        workspace_name = ''
-
-        parsedUrl = urlparse(base_api_url)
-        if parsedUrl.hostname:
-            workspace_name = parsedUrl.hostname
-
-        if not all(
-            [
-                issue_id,
-                issue_key,
-                user_email,
-                display_name,
-                account_id,
-                workspace_name,
-                base_api_url,
-            ]
-        ):
-            return None
-
-        return JobContext(
-            issue_id=issue_id,
-            issue_key=issue_key,
-            user_msg=comment,
-            user_email=user_email,
-            display_name=display_name,
-            platform_user_id=account_id,
-            workspace_name=workspace_name,
-            base_api_url=base_api_url,
-        )
-
-    async def receive_message(self, message: Message):
-        """Process incoming Jira webhook message."""
-
-        payload = message.message.get('payload', {})
-        job_context = self.parse_webhook(payload)
-
-        if not job_context:
-            logger.info('[Jira] Webhook does not match trigger conditions')
-            return
-
-        # Get workspace by user email domain
-        workspace = await self.integration_store.get_workspace_by_name(
-            job_context.workspace_name
-        )
-        if not workspace:
-            logger.warning(
-                f'[Jira] No workspace found for email domain: {job_context.user_email}'
-            )
-            await self._send_error_comment(
-                job_context,
-                'Your workspace is not configured with Jira integration.',
-                None,
-            )
-            return
-
-        # Prevent any recursive triggers from the service account
-        if job_context.user_email == workspace.svc_acc_email:
-            return
-
-        if workspace.status != 'active':
-            logger.warning(f'[Jira] Workspace {workspace.id} is not active')
-            await self._send_error_comment(
-                job_context,
-                'Jira integration is not active for your workspace.',
-                workspace,
-            )
-            return
-
-        # Authenticate user
-        jira_user, saas_user_auth = await self.authenticate_user(
-            job_context.platform_user_id, workspace.id
-        )
-        if not jira_user or not saas_user_auth:
-            logger.warning(
-                f'[Jira] User authentication failed for {job_context.user_email}'
-            )
-            await self._send_error_comment(
-                job_context,
-                f'User {job_context.user_email} is not authenticated or active in the Jira integration.',
-                workspace,
-            )
-            return
-
-        # Get issue details
-        try:
-            api_key = self.token_manager.decrypt_text(workspace.svc_acc_api_key)
-            issue_title, issue_description = await self.get_issue_details(
-                job_context, workspace.jira_cloud_id, workspace.svc_acc_email, api_key
-            )
-            job_context.issue_title = issue_title
-            job_context.issue_description = issue_description
-        except Exception as e:
-            logger.error(f'[Jira] Failed to get issue context: {str(e)}')
-            await self._send_error_comment(
-                job_context,
-                'Failed to retrieve issue details. Please check the issue key and try again.',
-                workspace,
-            )
-            return
-
-        try:
-            # Create Jira view
-            jira_view = await JiraFactory.create_jira_view_from_payload(
-                job_context,
-                saas_user_auth,
-                jira_user,
-                workspace,
-            )
-        except Exception as e:
-            logger.error(f'[Jira] Failed to create jira view: {str(e)}', exc_info=True)
-            await self._send_error_comment(
-                job_context,
-                'Failed to initialize conversation. Please try again.',
-                workspace,
-            )
-            return
-
-        if not await self.is_job_requested(message, jira_view):
-            return
-
-        await self.start_job(jira_view)
-
-    async def is_job_requested(
-        self, message: Message, jira_view: JiraViewInterface
-    ) -> bool:
-        """
-        Check if a job is requested and handle repository selection.
-        """
-
-        if isinstance(jira_view, JiraExistingConversationView):
-            return True
-
-        try:
-            # Get user repositories
-            user_repos: list[Repository] = await self._get_repositories(
-                jira_view.saas_user_auth
-            )
-
-            target_str = f'{jira_view.job_context.issue_description}\n{jira_view.job_context.user_msg}'
-
-            # Try to infer repository from issue description
-            match, repos = filter_potential_repos_by_user_msg(target_str, user_repos)
-
-            if match:
-                # Found exact repository match
-                jira_view.selected_repo = repos[0].full_name
-                logger.info(f'[Jira] Inferred repository: {repos[0].full_name}')
-                return True
-            else:
-                # No clear match - send repository selection comment
-                await self._send_repo_selection_comment(jira_view)
-                return False
-
-        except Exception as e:
-            logger.error(f'[Jira] Error in is_job_requested: {str(e)}')
-            return False
-
-    async def start_job(self, jira_view: JiraViewInterface):
+    async def start_job(self, view: JiraViewInterface):
         """Start a Jira job/conversation."""
         # Import here to prevent circular import
         from server.conversation_callback_processor.jira_callback_processor import (
@@ -345,101 +265,79 @@ class JiraManager(Manager):
         )
 
         try:
-            user_info: JiraUser = jira_view.jira_user
             logger.info(
-                f'[Jira] Starting job for user {user_info.keycloak_user_id} '
-                f'issue {jira_view.job_context.issue_key}',
+                '[Jira] Starting job',
+                extra={
+                    'issue_key': view.payload.issue_key,
+                    'user_id': view.jira_user.keycloak_user_id,
+                    'selected_repo': view.selected_repo,
+                },
             )
 
             # Create conversation
-            conversation_id = await jira_view.create_or_update_conversation(
-                self.jinja_env
-            )
+            conversation_id = await view.create_or_update_conversation(self.jinja_env)
 
             logger.info(
-                f'[Jira] Created/Updated conversation {conversation_id} for issue {jira_view.job_context.issue_key}'
+                '[Jira] Conversation created',
+                extra={
+                    'conversation_id': conversation_id,
+                    'issue_key': view.payload.issue_key,
+                },
             )
 
             # Register callback processor for updates
-            if isinstance(jira_view, JiraNewConversationView):
+            if isinstance(view, JiraNewConversationView):
                 processor = JiraCallbackProcessor(
-                    issue_key=jira_view.job_context.issue_key,
-                    workspace_name=jira_view.jira_workspace.name,
+                    issue_key=view.payload.issue_key,
+                    workspace_name=view.jira_workspace.name,
                 )
-
-                # Register the callback processor
                 register_callback_processor(conversation_id, processor)
-
                 logger.info(
-                    f'[Jira] Created callback processor for conversation {conversation_id}'
+                    '[Jira] Callback processor registered',
+                    extra={'conversation_id': conversation_id},
                 )
 
-            # Send initial response
-            msg_info = jira_view.get_response_msg()
+            # Send success response
+            msg_info = view.get_response_msg()
 
         except MissingSettingsError as e:
-            logger.warning(f'[Jira] Missing settings error: {str(e)}')
+            logger.warning(
+                '[Jira] Missing settings error',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+            )
             msg_info = f'Please re-login into [OpenHands Cloud]({HOST_URL}) before starting a job.'
 
         except LLMAuthenticationError as e:
-            logger.warning(f'[Jira] LLM authentication error: {str(e)}')
+            logger.warning(
+                '[Jira] LLM authentication error',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+            )
             msg_info = f'Please set a valid LLM API key in [OpenHands Cloud]({HOST_URL}) before starting a job.'
 
         except SessionExpiredError as e:
-            logger.warning(f'[Jira] Session expired: {str(e)}')
+            logger.warning(
+                '[Jira] Session expired',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+            )
             msg_info = get_session_expired_message()
 
+        except StartingConvoException as e:
+            logger.warning(
+                '[Jira] Conversation start failed',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+            )
+            msg_info = str(e)
+
         except Exception as e:
             logger.error(
-                f'[Jira] Unexpected error starting job: {str(e)}', exc_info=True
+                '[Jira] Unexpected error starting job',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+                exc_info=True,
             )
             msg_info = 'Sorry, there was an unexpected error starting the job. Please try again.'
 
         # Send response comment
-        try:
-            api_key = self.token_manager.decrypt_text(
-                jira_view.jira_workspace.svc_acc_api_key
-            )
-            await self.send_message(
-                self.create_outgoing_message(msg=msg_info),
-                issue_key=jira_view.job_context.issue_key,
-                jira_cloud_id=jira_view.jira_workspace.jira_cloud_id,
-                svc_acc_email=jira_view.jira_workspace.svc_acc_email,
-                svc_acc_api_key=api_key,
-            )
-        except Exception as e:
-            logger.error(f'[Jira] Failed to send response message: {str(e)}')
-
-    async def get_issue_details(
-        self,
-        job_context: JobContext,
-        jira_cloud_id: str,
-        svc_acc_email: str,
-        svc_acc_api_key: str,
-    ) -> Tuple[str, str]:
-        url = f'{JIRA_CLOUD_API_URL}/{jira_cloud_id}/rest/api/2/issue/{job_context.issue_key}'
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
-            response = await client.get(url, auth=(svc_acc_email, svc_acc_api_key))
-            response.raise_for_status()
-            issue_payload = response.json()
-
-        if not issue_payload:
-            raise ValueError(f'Issue with key {job_context.issue_key} not found.')
-
-        title = issue_payload.get('fields', {}).get('summary', '')
-        description = issue_payload.get('fields', {}).get('description', '')
-
-        if not title:
-            raise ValueError(
-                f'Issue with key {job_context.issue_key} does not have a title.'
-            )
-
-        if not description:
-            raise ValueError(
-                f'Issue with key {job_context.issue_key} does not have a description.'
-            )
-
-        return title, description
+        await self._send_comment(view, msg_info)
 
     async def send_message(
         self,
@@ -449,6 +347,7 @@ class JiraManager(Manager):
         svc_acc_email: str,
         svc_acc_api_key: str,
     ):
+        """Send a comment to a Jira issue."""
         url = (
             f'{JIRA_CLOUD_API_URL}/{jira_cloud_id}/rest/api/2/issue/{issue_key}/comment'
         )
@@ -460,54 +359,53 @@ class JiraManager(Manager):
             response.raise_for_status()
             return response.json()
 
-    async def _send_error_comment(
-        self,
-        job_context: JobContext,
-        error_msg: str,
-        workspace: JiraWorkspace | None,
-    ):
-        """Send error comment to Jira issue."""
-        if not workspace:
-            logger.error('[Jira] Cannot send error comment - no workspace available')
-            return
+    async def _send_comment(self, view: JiraViewInterface, msg: str):
+        """Send a comment using credentials from the view."""
+        try:
+            api_key = self.token_manager.decrypt_text(
+                view.jira_workspace.svc_acc_api_key
+            )
+            await self.send_message(
+                self.create_outgoing_message(msg=msg),
+                issue_key=view.payload.issue_key,
+                jira_cloud_id=view.jira_workspace.jira_cloud_id,
+                svc_acc_email=view.jira_workspace.svc_acc_email,
+                svc_acc_api_key=api_key,
+            )
+        except Exception as e:
+            logger.error(
+                '[Jira] Failed to send comment',
+                extra={'issue_key': view.payload.issue_key, 'error': str(e)},
+            )
 
+    async def _send_error_from_payload(
+        self,
+        payload: JiraWebhookPayload,
+        workspace: JiraWorkspace,
+        error_msg: str,
+    ):
+        """Send error comment before view is created (using payload directly)."""
         try:
             api_key = self.token_manager.decrypt_text(workspace.svc_acc_api_key)
             await self.send_message(
                 self.create_outgoing_message(msg=error_msg),
-                issue_key=job_context.issue_key,
+                issue_key=payload.issue_key,
                 jira_cloud_id=workspace.jira_cloud_id,
                 svc_acc_email=workspace.svc_acc_email,
                 svc_acc_api_key=api_key,
             )
-        except Exception as e:
-            logger.error(f'[Jira] Failed to send error comment: {str(e)}')
-
-    async def _send_repo_selection_comment(self, jira_view: JiraViewInterface):
-        """Send a comment with repository options for the user to choose."""
-        try:
-            comment_msg = (
-                'I need to know which repository to work with. '
-                'Please add it to your issue description or send a followup comment.'
-            )
-
-            api_key = self.token_manager.decrypt_text(
-                jira_view.jira_workspace.svc_acc_api_key
-            )
-
-            await self.send_message(
-                self.create_outgoing_message(msg=comment_msg),
-                issue_key=jira_view.job_context.issue_key,
-                jira_cloud_id=jira_view.jira_workspace.jira_cloud_id,
-                svc_acc_email=jira_view.jira_workspace.svc_acc_email,
-                svc_acc_api_key=api_key,
-            )
-
-            logger.info(
-                f'[Jira] Sent repository selection comment for issue {jira_view.job_context.issue_key}'
-            )
-
         except Exception as e:
             logger.error(
-                f'[Jira] Failed to send repository selection comment: {str(e)}'
+                '[Jira] Failed to send error comment',
+                extra={'issue_key': payload.issue_key, 'error': str(e)},
             )
+
+    def get_workspace_name_from_payload(self, payload: dict) -> str | None:
+        """Extract workspace name from Jira webhook payload.
+
+        This method is used by the route for signature verification.
+        """
+        parse_result = self.payload_parser.parse(payload)
+        if isinstance(parse_result, JiraPayloadSuccess):
+            return parse_result.payload.workspace_name
+        return None

enterprise/integrations/jira/jira_payload.py

@@ -0,0 +1,267 @@
+"""Centralized payload parsing for Jira webhooks.
+
+This module provides a single source of truth for parsing and validating
+Jira webhook payloads, replacing scattered parsing logic throughout the codebase.
+"""
+
+from dataclasses import dataclass
+from enum import Enum
+from urllib.parse import urlparse
+
+from openhands.core.logger import openhands_logger as logger
+
+
+class JiraEventType(Enum):
+    """Types of Jira events we handle."""
+
+    LABELED_TICKET = 'labeled_ticket'
+    COMMENT_MENTION = 'comment_mention'
+
+
+@dataclass(frozen=True)
+class JiraWebhookPayload:
+    """Normalized, validated representation of a Jira webhook payload.
+
+    This immutable dataclass replaces JobContext and provides a single
+    source of truth for all webhook data. All parsing happens in
+    JiraPayloadParser, ensuring consistent validation.
+    """
+
+    event_type: JiraEventType
+    raw_event: str  # Original webhookEvent value
+
+    # Issue data
+    issue_id: str
+    issue_key: str
+
+    # User data
+    user_email: str
+    display_name: str
+    account_id: str
+
+    # Workspace data (derived from issue self URL)
+    workspace_name: str
+    base_api_url: str
+
+    # Event-specific data
+    comment_body: str = ''  # For comment events
+
+    @property
+    def user_msg(self) -> str:
+        """Alias for comment_body for backward compatibility."""
+        return self.comment_body
+
+
+class JiraPayloadParseError(Exception):
+    """Raised when payload parsing fails."""
+
+    def __init__(self, reason: str, event_type: str | None = None):
+        self.reason = reason
+        self.event_type = event_type
+        super().__init__(reason)
+
+
+@dataclass(frozen=True)
+class JiraPayloadSuccess:
+    """Result when parsing succeeds."""
+
+    payload: JiraWebhookPayload
+
+
+@dataclass(frozen=True)
+class JiraPayloadSkipped:
+    """Result when event is intentionally skipped."""
+
+    skip_reason: str
+
+
+@dataclass(frozen=True)
+class JiraPayloadError:
+    """Result when parsing fails due to invalid data."""
+
+    error: str
+
+
+JiraPayloadParseResult = JiraPayloadSuccess | JiraPayloadSkipped | JiraPayloadError
+
+
+class JiraPayloadParser:
+    """Centralized parser for Jira webhook payloads.
+
+    This class provides a single entry point for parsing webhooks,
+    determining event types, and extracting all necessary fields.
+    Replaces scattered parsing in JiraFactory and JiraManager.
+    """
+
+    def __init__(self, oh_label: str, inline_oh_label: str):
+        """Initialize parser with OpenHands label configuration.
+
+        Args:
+            oh_label: Label that triggers OpenHands (e.g., 'openhands')
+            inline_oh_label: Mention that triggers OpenHands (e.g., '@openhands')
+        """
+        self.oh_label = oh_label
+        self.inline_oh_label = inline_oh_label
+
+    def parse(self, raw_payload: dict) -> JiraPayloadParseResult:
+        """Parse a raw webhook payload into a normalized JiraWebhookPayload.
+
+        Args:
+            raw_payload: The raw webhook payload dict from Jira
+
+        Returns:
+            One of:
+            - JiraPayloadSuccess: Valid, actionable event with payload
+            - JiraPayloadSkipped: Event we intentionally don't process
+            - JiraPayloadError: Malformed payload we expected to process
+        """
+        webhook_event = raw_payload.get('webhookEvent', '')
+
+        logger.debug(
+            '[Jira] Parsing webhook payload', extra={'webhook_event': webhook_event}
+        )
+
+        if webhook_event == 'jira:issue_updated':
+            return self._parse_label_event(raw_payload, webhook_event)
+        elif webhook_event == 'comment_created':
+            return self._parse_comment_event(raw_payload, webhook_event)
+        else:
+            return JiraPayloadSkipped(f'Unhandled webhook event type: {webhook_event}')
+
+    def _parse_label_event(
+        self, payload: dict, webhook_event: str
+    ) -> JiraPayloadParseResult:
+        """Parse an issue_updated event for label changes."""
+        changelog = payload.get('changelog', {})
+        items = changelog.get('items', [])
+
+        # Extract labels that were added
+        labels = [
+            item.get('toString', '')
+            for item in items
+            if item.get('field') == 'labels' and 'toString' in item
+        ]
+
+        if self.oh_label not in labels:
+            return JiraPayloadSkipped(
+                f"Label event does not contain '{self.oh_label}' label"
+            )
+
+        # For label events, user data comes from 'user' field
+        user_data = payload.get('user', {})
+        return self._extract_and_validate(
+            payload=payload,
+            user_data=user_data,
+            event_type=JiraEventType.LABELED_TICKET,
+            webhook_event=webhook_event,
+            comment_body='',
+        )
+
+    def _parse_comment_event(
+        self, payload: dict, webhook_event: str
+    ) -> JiraPayloadParseResult:
+        """Parse a comment_created event."""
+        comment_data = payload.get('comment', {})
+        comment_body = comment_data.get('body', '')
+
+        if not self._has_mention(comment_body):
+            return JiraPayloadSkipped(
+                f"Comment does not mention '{self.inline_oh_label}'"
+            )
+
+        # For comment events, user data comes from 'comment.author'
+        user_data = comment_data.get('author', {})
+        return self._extract_and_validate(
+            payload=payload,
+            user_data=user_data,
+            event_type=JiraEventType.COMMENT_MENTION,
+            webhook_event=webhook_event,
+            comment_body=comment_body,
+        )
+
+    def _has_mention(self, text: str) -> bool:
+        """Check if text contains an exact mention of OpenHands."""
+        from integrations.utils import has_exact_mention
+
+        return has_exact_mention(text, self.inline_oh_label)
+
+    def _extract_and_validate(
+        self,
+        payload: dict,
+        user_data: dict,
+        event_type: JiraEventType,
+        webhook_event: str,
+        comment_body: str,
+    ) -> JiraPayloadParseResult:
+        """Extract common fields and validate required data is present."""
+        issue_data = payload.get('issue', {})
+
+        # Extract all fields with empty string defaults (makes them str type)
+        issue_id = issue_data.get('id', '')
+        issue_key = issue_data.get('key', '')
+        user_email = user_data.get('emailAddress', '')
+        display_name = user_data.get('displayName', '')
+        account_id = user_data.get('accountId', '')
+        base_api_url, workspace_name = self._extract_workspace_from_url(
+            issue_data.get('self', '')
+        )
+
+        # Validate required fields
+        missing: list[str] = []
+        if not issue_id:
+            missing.append('issue.id')
+        if not issue_key:
+            missing.append('issue.key')
+        if not user_email:
+            missing.append('user.emailAddress')
+        if not display_name:
+            missing.append('user.displayName')
+        if not account_id:
+            missing.append('user.accountId')
+        if not workspace_name:
+            missing.append('workspace_name (derived from issue.self)')
+        if not base_api_url:
+            missing.append('base_api_url (derived from issue.self)')
+
+        if missing:
+            return JiraPayloadError(f"Missing required fields: {', '.join(missing)}")
+
+        return JiraPayloadSuccess(
+            JiraWebhookPayload(
+                event_type=event_type,
+                raw_event=webhook_event,
+                issue_id=issue_id,
+                issue_key=issue_key,
+                user_email=user_email,
+                display_name=display_name,
+                account_id=account_id,
+                workspace_name=workspace_name,
+                base_api_url=base_api_url,
+                comment_body=comment_body,
+            )
+        )
+
+    def _extract_workspace_from_url(self, self_url: str) -> tuple[str, str]:
+        """Extract base API URL and workspace name from issue self URL.
+
+        Args:
+            self_url: The 'self' URL from the issue data
+
+        Returns:
+            Tuple of (base_api_url, workspace_name)
+        """
+        if not self_url:
+            return '', ''
+
+        # Extract base URL (everything before /rest/)
+        if '/rest/' in self_url:
+            base_api_url = self_url.split('/rest/')[0]
+        else:
+            parsed = urlparse(self_url)
+            base_api_url = f'{parsed.scheme}://{parsed.netloc}'
+
+        # Extract workspace name (hostname)
+        parsed = urlparse(base_api_url)
+        workspace_name = parsed.hostname or ''
+
+        return base_api_url, workspace_name

enterprise/integrations/jira/jira_types.py

@@ -1,26 +1,42 @@
-from abc import ABC, abstractmethod
+"""Type definitions and interfaces for Jira integration."""
+
+from abc import ABC, abstractmethod
+from typing import TYPE_CHECKING
 
-from integrations.models import JobContext
 from jinja2 import Environment
 from storage.jira_user import JiraUser
 from storage.jira_workspace import JiraWorkspace
 
 from openhands.server.user_auth.user_auth import UserAuth
 
+if TYPE_CHECKING:
+    from integrations.jira.jira_payload import JiraWebhookPayload
+
 
 class JiraViewInterface(ABC):
-    """Interface for Jira views that handle different types of Jira interactions."""
+    """Interface for Jira views that handle different types of Jira interactions.
 
-    job_context: JobContext
+    Views hold the webhook payload directly rather than duplicating fields,
+    and fetch issue details lazily when needed.
+    """
+
+    # Core data - view holds these references
+    payload: 'JiraWebhookPayload'
     saas_user_auth: UserAuth
     jira_user: JiraUser
     jira_workspace: JiraWorkspace
+
+    # Mutable state set during processing
     selected_repo: str | None
     conversation_id: str
 
     @abstractmethod
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
-        """Get initial instructions for the conversation."""
+    async def get_issue_details(self) -> tuple[str, str]:
+        """Fetch and cache issue title and description from Jira API.
+
+        Returns:
+            Tuple of (issue_title, issue_description)
+        """
         pass
 
     @abstractmethod
@@ -35,6 +51,21 @@ class JiraViewInterface(ABC):
 
 
 class StartingConvoException(Exception):
-    """Exception raised when starting a conversation fails."""
+    """Exception raised when starting a conversation fails.
+
+    This provides user-friendly error messages that can be sent back to Jira.
+    """
+
+    pass
+
+
+class RepositoryNotFoundError(Exception):
+    """Raised when a repository cannot be determined from the issue.
+
+    This is a separate error domain from StartingConvoException - it represents
+    a precondition failure (no repo configured/found) rather than a conversation
+    creation failure. The manager catches this and converts it to a user-friendly
+    message.
+    """
 
     pass

enterprise/integrations/jira/jira_view.py

@@ -1,8 +1,21 @@
-from dataclasses import dataclass
+"""Jira view implementations and factory.
 
-from integrations.jira.jira_types import JiraViewInterface, StartingConvoException
-from integrations.models import JobContext
-from integrations.utils import CONVERSATION_URL, get_final_agent_observation
+Views are responsible for:
+- Holding the webhook payload and auth context
+- Lazy-loading issue details from Jira API when needed
+- Creating conversations with the selected repository
+"""
+
+from dataclasses import dataclass, field
+
+import httpx
+from integrations.jira.jira_payload import JiraWebhookPayload
+from integrations.jira.jira_types import (
+    JiraViewInterface,
+    RepositoryNotFoundError,
+    StartingConvoException,
+)
+from integrations.utils import CONVERSATION_URL, infer_repo_from_message
 from jinja2 import Environment
 from storage.jira_conversation import JiraConversation
 from storage.jira_integration_store import JiraIntegrationStore
@@ -10,55 +23,147 @@ from storage.jira_user import JiraUser
 from storage.jira_workspace import JiraWorkspace
 
 from openhands.core.logger import openhands_logger as logger
-from openhands.core.schema.agent import AgentState
-from openhands.events.action import MessageAction
-from openhands.events.serialization.event import event_to_dict
-from openhands.server.services.conversation_service import (
-    create_new_conversation,
-    setup_init_conversation_settings,
-)
-from openhands.server.shared import ConversationStoreImpl, config, conversation_manager
+from openhands.integrations.provider import ProviderHandler
+from openhands.server.services.conversation_service import create_new_conversation
 from openhands.server.user_auth.user_auth import UserAuth
 from openhands.storage.data_models.conversation_metadata import ConversationTrigger
+from openhands.utils.http_session import httpx_verify_option
+
+JIRA_CLOUD_API_URL = 'https://api.atlassian.com/ex/jira'
 
 integration_store = JiraIntegrationStore.get_instance()
 
 
 @dataclass
 class JiraNewConversationView(JiraViewInterface):
-    job_context: JobContext
+    """View for creating a new Jira conversation.
+
+    This view holds the webhook payload directly and lazily fetches
+    issue details when needed for rendering templates.
+    """
+
+    payload: JiraWebhookPayload
     saas_user_auth: UserAuth
     jira_user: JiraUser
     jira_workspace: JiraWorkspace
-    selected_repo: str | None
-    conversation_id: str
+    selected_repo: str | None = None
+    conversation_id: str = ''
 
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
-        """Instructions passed when conversation is first initialized"""
+    # Lazy-loaded issue details (cached after first fetch)
+    _issue_title: str | None = field(default=None, repr=False)
+    _issue_description: str | None = field(default=None, repr=False)
+
+    # Decrypted API key (set by factory)
+    _decrypted_api_key: str = field(default='', repr=False)
+
+    async def get_issue_details(self) -> tuple[str, str]:
+        """Fetch issue details from Jira API (cached after first call).
+
+        Returns:
+            Tuple of (issue_title, issue_description)
+
+        Raises:
+            StartingConvoException: If issue details cannot be fetched
+        """
+        if self._issue_title is not None and self._issue_description is not None:
+            return self._issue_title, self._issue_description
+
+        try:
+            url = f'{JIRA_CLOUD_API_URL}/{self.jira_workspace.jira_cloud_id}/rest/api/2/issue/{self.payload.issue_key}'
+            async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
+                response = await client.get(
+                    url,
+                    auth=(
+                        self.jira_workspace.svc_acc_email,
+                        self._decrypted_api_key,
+                    ),
+                )
+                response.raise_for_status()
+                issue_payload = response.json()
+
+            if not issue_payload:
+                raise StartingConvoException(
+                    f'Issue {self.payload.issue_key} not found.'
+                )
+
+            self._issue_title = issue_payload.get('fields', {}).get('summary', '')
+            self._issue_description = (
+                issue_payload.get('fields', {}).get('description', '') or ''
+            )
+
+            if not self._issue_title:
+                raise StartingConvoException(
+                    f'Issue {self.payload.issue_key} does not have a title.'
+                )
+
+            logger.info(
+                '[Jira] Fetched issue details',
+                extra={
+                    'issue_key': self.payload.issue_key,
+                    'has_description': bool(self._issue_description),
+                },
+            )
+
+            return self._issue_title, self._issue_description
+
+        except httpx.HTTPStatusError as e:
+            logger.error(
+                '[Jira] Failed to fetch issue details',
+                extra={
+                    'issue_key': self.payload.issue_key,
+                    'status': e.response.status_code,
+                },
+            )
+            raise StartingConvoException(
+                f'Failed to fetch issue details: HTTP {e.response.status_code}'
+            )
+        except Exception as e:
+            if isinstance(e, StartingConvoException):
+                raise
+            logger.error(
+                '[Jira] Failed to fetch issue details',
+                extra={'issue_key': self.payload.issue_key, 'error': str(e)},
+            )
+            raise StartingConvoException(f'Failed to fetch issue details: {str(e)}')
+
+    async def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
+        """Get instructions for the conversation.
+
+        This fetches issue details if not already cached.
+
+        Returns:
+            Tuple of (system_instructions, user_message)
+        """
+        issue_title, issue_description = await self.get_issue_details()
 
         instructions_template = jinja_env.get_template('jira_instructions.j2')
         instructions = instructions_template.render()
 
         user_msg_template = jinja_env.get_template('jira_new_conversation.j2')
-
         user_msg = user_msg_template.render(
-            issue_key=self.job_context.issue_key,
-            issue_title=self.job_context.issue_title,
-            issue_description=self.job_context.issue_description,
-            user_message=self.job_context.user_msg or '',
+            issue_key=self.payload.issue_key,
+            issue_title=issue_title,
+            issue_description=issue_description,
+            user_message=self.payload.user_msg,
         )
 
         return instructions, user_msg
 
     async def create_or_update_conversation(self, jinja_env: Environment) -> str:
-        """Create a new Jira conversation"""
+        """Create a new Jira conversation.
 
+        Returns:
+            The conversation ID
+
+        Raises:
+            StartingConvoException: If conversation creation fails
+        """
         if not self.selected_repo:
             raise StartingConvoException('No repository selected for this conversation')
 
         provider_tokens = await self.saas_user_auth.get_provider_tokens()
         user_secrets = await self.saas_user_auth.get_secrets()
-        instructions, user_msg = self._get_instructions(jinja_env)
+        instructions, user_msg = await self._get_instructions(jinja_env)
 
         try:
             agent_loop_info = await create_new_conversation(
@@ -76,149 +181,259 @@ class JiraNewConversationView(JiraViewInterface):
 
             self.conversation_id = agent_loop_info.conversation_id
 
-            logger.info(f'[Jira] Created conversation {self.conversation_id}')
+            logger.info(
+                '[Jira] Created conversation',
+                extra={
+                    'conversation_id': self.conversation_id,
+                    'issue_key': self.payload.issue_key,
+                    'selected_repo': self.selected_repo,
+                },
+            )
 
             # Store Jira conversation mapping
             jira_conversation = JiraConversation(
                 conversation_id=self.conversation_id,
-                issue_id=self.job_context.issue_id,
-                issue_key=self.job_context.issue_key,
+                issue_id=self.payload.issue_id,
+                issue_key=self.payload.issue_key,
                 jira_user_id=self.jira_user.id,
             )
 
             await integration_store.create_conversation(jira_conversation)
 
             return self.conversation_id
+
         except Exception as e:
+            if isinstance(e, StartingConvoException):
+                raise
             logger.error(
-                f'[Jira] Failed to create conversation: {str(e)}', exc_info=True
+                '[Jira] Failed to create conversation',
+                extra={'issue_key': self.payload.issue_key, 'error': str(e)},
+                exc_info=True,
             )
             raise StartingConvoException(f'Failed to create conversation: {str(e)}')
 
     def get_response_msg(self) -> str:
-        """Get the response message to send back to Jira"""
+        """Get the response message to send back to Jira."""
         conversation_link = CONVERSATION_URL.format(self.conversation_id)
-        return f"I'm on it! {self.job_context.display_name} can [track my progress here|{conversation_link}]."
-
-
-@dataclass
-class JiraExistingConversationView(JiraViewInterface):
-    job_context: JobContext
-    saas_user_auth: UserAuth
-    jira_user: JiraUser
-    jira_workspace: JiraWorkspace
-    selected_repo: str | None
-    conversation_id: str
-
-    def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
-        """Instructions passed when conversation is first initialized"""
-
-        user_msg_template = jinja_env.get_template('jira_existing_conversation.j2')
-        user_msg = user_msg_template.render(
-            issue_key=self.job_context.issue_key,
-            user_message=self.job_context.user_msg or '',
-            issue_title=self.job_context.issue_title,
-            issue_description=self.job_context.issue_description,
-        )
-
-        return '', user_msg
-
-    async def create_or_update_conversation(self, jinja_env: Environment) -> str:
-        """Update an existing Jira conversation"""
-
-        user_id = self.jira_user.keycloak_user_id
-
-        try:
-            conversation_store = await ConversationStoreImpl.get_instance(
-                config, user_id
-            )
-
-            try:
-                await conversation_store.get_metadata(self.conversation_id)
-            except FileNotFoundError:
-                raise StartingConvoException('Conversation no longer exists.')
-
-            provider_tokens = await self.saas_user_auth.get_provider_tokens()
-            # Should we raise here if there are no providers?
-            providers_set = list(provider_tokens.keys()) if provider_tokens else []
-
-            conversation_init_data = await setup_init_conversation_settings(
-                user_id, self.conversation_id, providers_set
-            )
-
-            # Either join ongoing conversation, or restart the conversation
-            agent_loop_info = await conversation_manager.maybe_start_agent_loop(
-                self.conversation_id, conversation_init_data, user_id
-            )
-
-            final_agent_observation = get_final_agent_observation(
-                agent_loop_info.event_store
-            )
-            agent_state = (
-                None
-                if len(final_agent_observation) == 0
-                else final_agent_observation[0].agent_state
-            )
-
-            if not agent_state or agent_state == AgentState.LOADING:
-                raise StartingConvoException('Conversation is still starting')
-
-            _, user_msg = self._get_instructions(jinja_env)
-            user_message_event = MessageAction(content=user_msg)
-            await conversation_manager.send_event_to_conversation(
-                self.conversation_id, event_to_dict(user_message_event)
-            )
-
-            return self.conversation_id
-        except Exception as e:
-            logger.error(
-                f'[Jira] Failed to create conversation: {str(e)}', exc_info=True
-            )
-            raise StartingConvoException(f'Failed to create conversation: {str(e)}')
-
-    def get_response_msg(self) -> str:
-        """Get the response message to send back to Jira"""
-        conversation_link = CONVERSATION_URL.format(self.conversation_id)
-        return f"I'm on it! {self.job_context.display_name} can [continue tracking my progress here|{conversation_link}]."
+        return f"I'm on it! {self.payload.display_name} can [track my progress here|{conversation_link}]."
 
 
 class JiraFactory:
-    """Factory for creating Jira views based on message content"""
+    """Factory for creating Jira views.
+
+    The factory is responsible for:
+    - Creating the appropriate view type
+    - Inferring and selecting the repository
+    - Validating all required data is available
+
+    Repository selection happens here so that view creation either
+    succeeds with a valid repo or fails with a clear error.
+    """
 
     @staticmethod
-    async def create_jira_view_from_payload(
-        job_context: JobContext,
-        saas_user_auth: UserAuth,
-        jira_user: JiraUser,
-        jira_workspace: JiraWorkspace,
+    async def _create_provider_handler(user_auth: UserAuth) -> ProviderHandler | None:
+        """Create a ProviderHandler for the user."""
+        provider_tokens = await user_auth.get_provider_tokens()
+        if provider_tokens is None:
+            return None
+
+        access_token = await user_auth.get_access_token()
+        user_id = await user_auth.get_user_id()
+
+        return ProviderHandler(
+            provider_tokens=provider_tokens,
+            external_auth_token=access_token,
+            external_auth_id=user_id,
+        )
+
+    @staticmethod
+    def _extract_potential_repos(
+        issue_key: str,
+        issue_title: str,
+        issue_description: str,
+        user_msg: str,
+    ) -> list[str]:
+        """Extract potential repository names from issue content.
+
+        Raises:
+            RepositoryNotFoundError: If no potential repos found in text.
+        """
+        search_text = f'{issue_title}\n{issue_description}\n{user_msg}'
+        potential_repos = infer_repo_from_message(search_text)
+
+        if not potential_repos:
+            raise RepositoryNotFoundError(
+                'Could not determine which repository to use. '
+                'Please mention the repository (e.g., owner/repo) in the issue description or comment.'
+            )
+
+        logger.info(
+            '[Jira] Found potential repositories in issue content',
+            extra={'issue_key': issue_key, 'potential_repos': potential_repos},
+        )
+        return potential_repos
+
+    @staticmethod
+    async def _verify_repos(
+        issue_key: str,
+        potential_repos: list[str],
+        provider_handler: ProviderHandler,
+    ) -> list[str]:
+        """Verify which repos the user has access to."""
+        verified_repos: list[str] = []
+
+        for repo_name in potential_repos:
+            try:
+                repository = await provider_handler.verify_repo_provider(repo_name)
+                verified_repos.append(repository.full_name)
+                logger.debug(
+                    '[Jira] Repository verification succeeded',
+                    extra={'issue_key': issue_key, 'repository': repository.full_name},
+                )
+            except Exception as e:
+                logger.debug(
+                    '[Jira] Repository verification failed',
+                    extra={
+                        'issue_key': issue_key,
+                        'repo_name': repo_name,
+                        'error': str(e),
+                    },
+                )
+
+        return verified_repos
+
+    @staticmethod
+    def _select_single_repo(
+        issue_key: str,
+        potential_repos: list[str],
+        verified_repos: list[str],
+    ) -> str:
+        """Select exactly one repo from verified repos.
+
+        Raises:
+            RepositoryNotFoundError: If zero or multiple repos verified.
+        """
+        if len(verified_repos) == 0:
+            raise RepositoryNotFoundError(
+                f'Could not access any of the mentioned repositories: {", ".join(potential_repos)}. '
+                'Please ensure you have access to the repository and it exists.'
+            )
+
+        if len(verified_repos) > 1:
+            raise RepositoryNotFoundError(
+                f'Multiple repositories found: {", ".join(verified_repos)}. '
+                'Please specify exactly one repository in the issue description or comment.'
+            )
+
+        logger.info(
+            '[Jira] Verified repository access',
+            extra={'issue_key': issue_key, 'repository': verified_repos[0]},
+        )
+        return verified_repos[0]
+
+    @staticmethod
+    async def _infer_repository(
+        payload: JiraWebhookPayload,
+        user_auth: UserAuth,
+        issue_title: str,
+        issue_description: str,
+    ) -> str:
+        """Infer and verify the repository from issue content.
+
+        Raises:
+            RepositoryNotFoundError: If no valid repository can be determined.
+        """
+        provider_handler = await JiraFactory._create_provider_handler(user_auth)
+        if not provider_handler:
+            raise RepositoryNotFoundError(
+                'No Git provider connected. Please connect a Git provider in OpenHands settings.'
+            )
+
+        potential_repos = JiraFactory._extract_potential_repos(
+            payload.issue_key, issue_title, issue_description, payload.user_msg
+        )
+
+        verified_repos = await JiraFactory._verify_repos(
+            payload.issue_key, potential_repos, provider_handler
+        )
+
+        return JiraFactory._select_single_repo(
+            payload.issue_key, potential_repos, verified_repos
+        )
+
+    @staticmethod
+    async def create_view(
+        payload: JiraWebhookPayload,
+        workspace: JiraWorkspace,
+        user: JiraUser,
+        user_auth: UserAuth,
+        decrypted_api_key: str,
     ) -> JiraViewInterface:
-        """Create appropriate Jira view based on the message and user state"""
+        """Create a Jira view with repository already selected.
 
-        if not jira_user or not saas_user_auth or not jira_workspace:
-            raise StartingConvoException('User not authenticated with Jira integration')
+        This factory method:
+        1. Creates the view with payload and auth context
+        2. Fetches issue details (needed for repo inference)
+        3. Infers and selects the repository
 
-        conversation = await integration_store.get_user_conversations_by_issue_id(
-            job_context.issue_id, jira_user.id
+        If any step fails, an appropriate exception is raised with
+        a user-friendly message.
+
+        Args:
+            payload: Parsed webhook payload
+            workspace: The Jira workspace
+            user: The Jira user
+            user_auth: OpenHands user authentication
+            decrypted_api_key: Decrypted service account API key
+
+        Returns:
+            A JiraViewInterface with selected_repo populated
+
+        Raises:
+            StartingConvoException: If view creation fails
+            RepositoryNotFoundError: If repository cannot be determined
+        """
+        logger.info(
+            '[Jira] Creating view',
+            extra={
+                'issue_key': payload.issue_key,
+                'event_type': payload.event_type.value,
+            },
         )
 
-        if conversation:
-            logger.info(
-                f'[Jira] Found existing conversation for issue {job_context.issue_id}'
-            )
-            return JiraExistingConversationView(
-                job_context=job_context,
-                saas_user_auth=saas_user_auth,
-                jira_user=jira_user,
-                jira_workspace=jira_workspace,
-                selected_repo=None,
-                conversation_id=conversation.conversation_id,
-            )
-
-        return JiraNewConversationView(
-            job_context=job_context,
-            saas_user_auth=saas_user_auth,
-            jira_user=jira_user,
-            jira_workspace=jira_workspace,
-            selected_repo=None,  # Will be set later after repo inference
-            conversation_id='',  # Will be set when conversation is created
+        # Create the view
+        view = JiraNewConversationView(
+            payload=payload,
+            saas_user_auth=user_auth,
+            jira_user=user,
+            jira_workspace=workspace,
+            _decrypted_api_key=decrypted_api_key,
         )
+
+        # Fetch issue details (needed for repo inference)
+        try:
+            issue_title, issue_description = await view.get_issue_details()
+        except StartingConvoException:
+            raise  # Re-raise with original message
+        except Exception as e:
+            raise StartingConvoException(f'Failed to fetch issue details: {str(e)}')
+
+        # Infer and select repository
+        selected_repo = await JiraFactory._infer_repository(
+            payload=payload,
+            user_auth=user_auth,
+            issue_title=issue_title,
+            issue_description=issue_description,
+        )
+
+        view.selected_repo = selected_repo
+
+        logger.info(
+            '[Jira] View created successfully',
+            extra={
+                'issue_key': payload.issue_key,
+                'selected_repo': selected_repo,
+            },
+        )
+
+        return view

enterprise/integrations/manager.py

@@ -16,11 +16,6 @@ class Manager(ABC):
         "Send message to integration from Openhands server"
         raise NotImplementedError
 
-    @abstractmethod
-    async def is_job_requested(self, message: Message) -> bool:
-        "Confirm that a job is being requested"
-        raise NotImplementedError
-
     @abstractmethod
     def start_job(self):
         "Kick off a job with openhands agent"

enterprise/integrations/resolver_context.py

@@ -1,6 +1,6 @@
 from openhands.app_server.user.user_context import UserContext
 from openhands.app_server.user.user_models import UserInfo
-from openhands.integrations.provider import PROVIDER_TOKEN_TYPE
+from openhands.integrations.provider import PROVIDER_TOKEN_TYPE, ProviderHandler
 from openhands.integrations.service_types import ProviderType
 from openhands.sdk.secret import SecretSource, StaticSecret
 from openhands.server.user_auth.user_auth import UserAuth
@@ -14,6 +14,7 @@ class ResolverUserContext(UserContext):
         saas_user_auth: UserAuth,
     ):
         self.saas_user_auth = saas_user_auth
+        self._provider_handler: ProviderHandler | None = None
 
     async def get_user_id(self) -> str | None:
         return await self.saas_user_auth.get_user_id()
@@ -29,17 +30,34 @@ class ResolverUserContext(UserContext):
 
         return UserInfo(id=user_id)
 
-    async def get_authenticated_git_url(self, repository: str) -> str:
-        # This would need to be implemented based on the git provider tokens
-        # For now, return a basic HTTPS URL
-        return f'https://github.com/{repository}.git'
+    async def _get_provider_handler(self) -> ProviderHandler:
+        """Get or create a ProviderHandler for git operations."""
+        if self._provider_handler is None:
+            provider_tokens = await self.saas_user_auth.get_provider_tokens()
+            if provider_tokens is None:
+                raise ValueError('No provider tokens available')
+            user_id = await self.saas_user_auth.get_user_id()
+            self._provider_handler = ProviderHandler(
+                provider_tokens=provider_tokens, external_auth_id=user_id
+            )
+        return self._provider_handler
+
+    async def get_authenticated_git_url(
+        self, repository: str, is_optional: bool = False
+    ) -> str:
+        provider_handler = await self._get_provider_handler()
+        url = await provider_handler.get_authenticated_git_url(
+            repository, is_optional=is_optional
+        )
+        return url
 
     async def get_latest_token(self, provider_type: ProviderType) -> str | None:
-        # Return the appropriate token from git_provider_tokens
-
+        # Return the appropriate token string from git_provider_tokens
         provider_tokens = await self.saas_user_auth.get_provider_tokens()
         if provider_tokens:
-            return provider_tokens.get(provider_type)
+            provider_token = provider_tokens.get(provider_type)
+            if provider_token and provider_token.token:
+                return provider_token.token.get_secret_value()
         return None
 
     async def get_provider_tokens(self) -> PROVIDER_TOKEN_TYPE | None:

enterprise/integrations/slack/slack_manager.py

@@ -16,9 +16,8 @@ from integrations.utils import (
     OPENHANDS_RESOLVER_TEMPLATES_DIR,
     get_session_expired_message,
 )
+from integrations.v1_utils import get_saas_user_auth
 from jinja2 import Environment, FileSystemLoader
-from pydantic import SecretStr
-from server.auth.saas_user_auth import SaasUserAuth
 from server.constants import SLACK_CLIENT_ID
 from server.utils.conversation_callback_utils import register_callback_processor
 from slack_sdk.oauth import AuthorizeUrlGenerator
@@ -59,17 +58,6 @@ class SlackManager(Manager):
         if message.source != SourceType.SLACK:
             raise ValueError(f'Unexpected message source {message.source}')
 
-    async def _get_user_auth(self, keycloak_user_id: str) -> UserAuth:
-        offline_token = await self.token_manager.load_offline_token(keycloak_user_id)
-        if offline_token is None:
-            logger.info('no_offline_token_found')
-
-        user_auth = SaasUserAuth(
-            user_id=keycloak_user_id,
-            refresh_token=SecretStr(offline_token),
-        )
-        return user_auth
-
     async def authenticate_user(
         self, slack_user_id: str
     ) -> tuple[SlackUser | None, UserAuth | None]:
@@ -86,7 +74,9 @@ class SlackManager(Manager):
 
         saas_user_auth = None
         if slack_user:
-            saas_user_auth = await self._get_user_auth(slack_user.keycloak_user_id)
+            saas_user_auth = await get_saas_user_auth(
+                slack_user.keycloak_user_id, self.token_manager
+            )
             # slack_view.saas_user_auth = await self._get_user_auth(slack_view.slack_to_openhands_user.keycloak_user_id)
 
         return slack_user, saas_user_auth
@@ -249,13 +239,11 @@ class SlackManager(Manager):
     async def is_job_requested(
         self, message: Message, slack_view: SlackViewInterface
     ) -> bool:
-        """
-        A job is always request we only receive webhooks for events associated with the slack bot
+        """A job is always request we only receive webhooks for events associated with the slack bot
         This method really just checks
             1. Is the user is authenticated
             2. Do we have the necessary information to start a job (either by inferring the selected repo, otherwise asking the user)
         """
-
         # Infer repo from user message is not needed; user selected repo from the form or is updating existing convo
         if isinstance(slack_view, SlackUpdateExistingConversationView):
             return True
@@ -322,10 +310,15 @@ class SlackManager(Manager):
                     f'[Slack] Created conversation {conversation_id} for user {user_info.slack_display_name}'
                 )
 
-                if not isinstance(slack_view, SlackUpdateExistingConversationView):
+                # Only add SlackCallbackProcessor for new conversations (not updates) and non-v1 conversations
+                if (
+                    not isinstance(slack_view, SlackUpdateExistingConversationView)
+                    and not slack_view.v1_enabled
+                ):
                     # We don't re-subscribe for follow up messages from slack.
                     # Summaries are generated for every messages anyways, we only need to do
                     # this subscription once for the event which kicked off the job.
+
                     processor = SlackCallbackProcessor(
                         slack_user_id=slack_view.slack_user_id,
                         channel_id=slack_view.channel_id,
@@ -340,6 +333,14 @@ class SlackManager(Manager):
                     logger.info(
                         f'[Slack] Created callback processor for conversation {conversation_id}'
                     )
+                elif isinstance(slack_view, SlackUpdateExistingConversationView):
+                    logger.info(
+                        f'[Slack] Skipping callback processor for existing conversation update {conversation_id}'
+                    )
+                elif slack_view.v1_enabled:
+                    logger.info(
+                        f'[Slack] Skipping callback processor for v1 conversation {conversation_id}'
+                    )
 
                 msg_info = slack_view.get_response_msg()
 

enterprise/integrations/slack/slack_types.py

@@ -21,20 +21,16 @@ class SlackViewInterface(SummaryExtractionTracker, ABC):
     send_summary_instruction: bool
     conversation_id: str
     team_id: str
+    v1_enabled: bool
 
     @abstractmethod
     def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
-        "Instructions passed when conversation is first initialized"
+        """Instructions passed when conversation is first initialized"""
         pass
 
     @abstractmethod
     async def create_or_update_conversation(self, jinja_env: Environment):
-        "Create a new conversation"
-        pass
-
-    @abstractmethod
-    def get_callback_id(self) -> str:
-        "Unique callback id for subscribription made to EventStream for fetching agent summary"
+        """Create a new conversation"""
         pass
 
     @abstractmethod
@@ -43,6 +39,4 @@ class SlackViewInterface(SummaryExtractionTracker, ABC):
 
 
 class StartingConvoException(Exception):
-    """
-    Raised when trying to send message to a conversation that's is still starting up
-    """
+    """Raised when trying to send message to a conversation that's is still starting up"""

enterprise/integrations/slack/slack_v1_callback_processor.py

@@ -0,0 +1,273 @@
+import logging
+from uuid import UUID
+
+import httpx
+from integrations.utils import CONVERSATION_URL, get_summary_instruction
+from pydantic import Field
+from slack_sdk import WebClient
+from storage.slack_team_store import SlackTeamStore
+
+from openhands.agent_server.models import AskAgentRequest, AskAgentResponse
+from openhands.app_server.event_callback.event_callback_models import (
+    EventCallback,
+    EventCallbackProcessor,
+)
+from openhands.app_server.event_callback.event_callback_result_models import (
+    EventCallbackResult,
+    EventCallbackResultStatus,
+)
+from openhands.app_server.event_callback.util import (
+    ensure_conversation_found,
+    ensure_running_sandbox,
+    get_agent_server_url_from_sandbox,
+)
+from openhands.sdk import Event
+from openhands.sdk.event import ConversationStateUpdateEvent
+
+_logger = logging.getLogger(__name__)
+
+
+class SlackV1CallbackProcessor(EventCallbackProcessor):
+    """Callback processor for Slack V1 integrations."""
+
+    slack_view_data: dict[str, str | None] = Field(default_factory=dict)
+
+    async def __call__(
+        self,
+        conversation_id: UUID,
+        callback: EventCallback,
+        event: Event,
+    ) -> EventCallbackResult | None:
+        """Process events for Slack V1 integration."""
+
+        # Only handle ConversationStateUpdateEvent
+        if not isinstance(event, ConversationStateUpdateEvent):
+            return None
+
+        # Only act when execution has finished
+        if not (event.key == 'execution_status' and event.value == 'finished'):
+            return None
+
+        _logger.info('[Slack V1] Callback agent state was %s', event)
+
+        try:
+            summary = await self._request_summary(conversation_id)
+            await self._post_summary_to_slack(summary)
+
+            return EventCallbackResult(
+                status=EventCallbackResultStatus.SUCCESS,
+                event_callback_id=callback.id,
+                event_id=event.id,
+                conversation_id=conversation_id,
+                detail=summary,
+            )
+        except Exception as e:
+            _logger.exception('[Slack V1] Error processing callback: %s', e)
+
+            # Only try to post error to Slack if we have basic requirements
+            try:
+                await self._post_summary_to_slack(
+                    f'OpenHands encountered an error: **{str(e)}**.\n\n'
+                    f'[See the conversation]({CONVERSATION_URL.format(conversation_id)})'
+                    'for more information.'
+                )
+            except Exception as post_error:
+                _logger.warning(
+                    '[Slack V1] Failed to post error message to Slack: %s', post_error
+                )
+
+            return EventCallbackResult(
+                status=EventCallbackResultStatus.ERROR,
+                event_callback_id=callback.id,
+                event_id=event.id,
+                conversation_id=conversation_id,
+                detail=str(e),
+            )
+
+    # -------------------------------------------------------------------------
+    # Slack helpers
+    # -------------------------------------------------------------------------
+
+    def _get_bot_access_token(self):
+        slack_team_store = SlackTeamStore.get_instance()
+        bot_access_token = slack_team_store.get_team_bot_token(
+            self.slack_view_data['team_id']
+        )
+
+        return bot_access_token
+
+    async def _post_summary_to_slack(self, summary: str) -> None:
+        """Post a summary message to the configured Slack channel."""
+        bot_access_token = self._get_bot_access_token()
+        if not bot_access_token:
+            raise RuntimeError('Missing Slack bot access token')
+
+        channel_id = self.slack_view_data['channel_id']
+        thread_ts = self.slack_view_data.get('thread_ts') or self.slack_view_data.get(
+            'message_ts'
+        )
+
+        client = WebClient(token=bot_access_token)
+
+        try:
+            # Post the summary as a threaded reply
+            response = client.chat_postMessage(
+                channel=channel_id,
+                text=summary,
+                thread_ts=thread_ts,
+                unfurl_links=False,
+                unfurl_media=False,
+            )
+
+            if not response['ok']:
+                raise RuntimeError(
+                    f"Slack API error: {response.get('error', 'Unknown error')}"
+                )
+
+            _logger.info(
+                '[Slack V1] Successfully posted summary to channel %s', channel_id
+            )
+
+        except Exception as e:
+            _logger.error('[Slack V1] Failed to post message to Slack: %s', e)
+            raise
+
+    # -------------------------------------------------------------------------
+    # Agent / sandbox helpers
+    # -------------------------------------------------------------------------
+
+    async def _ask_question(
+        self,
+        httpx_client: httpx.AsyncClient,
+        agent_server_url: str,
+        conversation_id: UUID,
+        session_api_key: str,
+        message_content: str,
+    ) -> str:
+        """Send a message to the agent server via the V1 API and return response text."""
+        send_message_request = AskAgentRequest(question=message_content)
+
+        url = (
+            f'{agent_server_url.rstrip("/")}'
+            f'/api/conversations/{conversation_id}/ask_agent'
+        )
+        headers = {'X-Session-API-Key': session_api_key}
+        payload = send_message_request.model_dump()
+
+        try:
+            response = await httpx_client.post(
+                url,
+                json=payload,
+                headers=headers,
+                timeout=30.0,
+            )
+            response.raise_for_status()
+
+            agent_response = AskAgentResponse.model_validate(response.json())
+            return agent_response.response
+
+        except httpx.HTTPStatusError as e:
+            error_detail = f'HTTP {e.response.status_code} error'
+            try:
+                error_body = e.response.text
+                if error_body:
+                    error_detail += f': {error_body}'
+            except Exception:  # noqa: BLE001
+                pass
+
+            _logger.error(
+                '[Slack V1] HTTP error sending message to %s: %s. '
+                'Request payload: %s. Response headers: %s',
+                url,
+                error_detail,
+                payload,
+                dict(e.response.headers),
+                exc_info=True,
+            )
+            raise Exception(f'Failed to send message to agent server: {error_detail}')
+
+        except httpx.TimeoutException:
+            error_detail = f'Request timeout after 30 seconds to {url}'
+            _logger.error(
+                '[Slack V1] %s. Request payload: %s',
+                error_detail,
+                payload,
+                exc_info=True,
+            )
+            raise Exception(error_detail)
+
+        except httpx.RequestError as e:
+            error_detail = f'Request error to {url}: {str(e)}'
+            _logger.error(
+                '[Slack V1] %s. Request payload: %s',
+                error_detail,
+                payload,
+                exc_info=True,
+            )
+            raise Exception(error_detail)
+
+    # -------------------------------------------------------------------------
+    # Summary orchestration
+    # -------------------------------------------------------------------------
+
+    async def _request_summary(self, conversation_id: UUID) -> str:
+        """
+        Ask the agent to produce a summary of its work and return the agent response.
+
+        NOTE: This method now returns a string (the agent server's response text)
+        and raises exceptions on errors. The wrapping into EventCallbackResult
+        is handled by __call__.
+        """
+        # Import services within the method to avoid circular imports
+        from openhands.app_server.config import (
+            get_app_conversation_info_service,
+            get_httpx_client,
+            get_sandbox_service,
+        )
+        from openhands.app_server.services.injector import InjectorState
+        from openhands.app_server.user.specifiy_user_context import (
+            ADMIN,
+            USER_CONTEXT_ATTR,
+        )
+
+        # Create injector state for dependency injection
+        state = InjectorState()
+        setattr(state, USER_CONTEXT_ATTR, ADMIN)
+
+        async with (
+            get_app_conversation_info_service(state) as app_conversation_info_service,
+            get_sandbox_service(state) as sandbox_service,
+            get_httpx_client(state) as httpx_client,
+        ):
+            # 1. Conversation lookup
+            app_conversation_info = ensure_conversation_found(
+                await app_conversation_info_service.get_app_conversation_info(
+                    conversation_id
+                ),
+                conversation_id,
+            )
+
+            # 2. Sandbox lookup + validation
+            sandbox = ensure_running_sandbox(
+                await sandbox_service.get_sandbox(app_conversation_info.sandbox_id),
+                app_conversation_info.sandbox_id,
+            )
+
+            assert (
+                sandbox.session_api_key is not None
+            ), f'No session API key for sandbox: {sandbox.id}'
+
+            # 3. URL + instruction
+            agent_server_url = get_agent_server_url_from_sandbox(sandbox)
+
+            # Prepare message based on agent state
+            message_content = get_summary_instruction()
+
+            # Ask the agent and return the response text
+            return await self._ask_question(
+                httpx_client=httpx_client,
+                agent_server_url=agent_server_url,
+                conversation_id=conversation_id,
+                session_api_key=sandbox.session_api_key,
+                message_content=message_content,
+            )

enterprise/integrations/slack/slack_view.py

@@ -1,8 +1,16 @@
 from dataclasses import dataclass
+from uuid import UUID, uuid4
 
 from integrations.models import Message
+from integrations.resolver_context import ResolverUserContext
 from integrations.slack.slack_types import SlackViewInterface, StartingConvoException
-from integrations.utils import CONVERSATION_URL, get_final_agent_observation
+from integrations.slack.slack_v1_callback_processor import SlackV1CallbackProcessor
+from integrations.utils import (
+    CONVERSATION_URL,
+    ENABLE_V1_SLACK_RESOLVER,
+    get_final_agent_observation,
+    get_user_v1_enabled_setting,
+)
 from jinja2 import Environment
 from slack_sdk import WebClient
 from storage.slack_conversation import SlackConversation
@@ -10,22 +18,34 @@ from storage.slack_conversation_store import SlackConversationStore
 from storage.slack_team_store import SlackTeamStore
 from storage.slack_user import SlackUser
 
+from openhands.app_server.app_conversation.app_conversation_models import (
+    AppConversationStartRequest,
+    AppConversationStartTaskStatus,
+    SendMessageRequest,
+)
+from openhands.app_server.config import get_app_conversation_service
+from openhands.app_server.sandbox.sandbox_models import SandboxStatus
+from openhands.app_server.services.injector import InjectorState
+from openhands.app_server.user.specifiy_user_context import USER_CONTEXT_ATTR
 from openhands.core.logger import openhands_logger as logger
 from openhands.core.schema.agent import AgentState
 from openhands.events.action import MessageAction
 from openhands.events.serialization.event import event_to_dict
-from openhands.integrations.provider import ProviderHandler
+from openhands.integrations.provider import ProviderHandler, ProviderType
+from openhands.sdk import TextContent
 from openhands.server.services.conversation_service import (
     create_new_conversation,
     setup_init_conversation_settings,
 )
 from openhands.server.shared import ConversationStoreImpl, config, conversation_manager
 from openhands.server.user_auth.user_auth import UserAuth
-from openhands.storage.data_models.conversation_metadata import ConversationTrigger
+from openhands.storage.data_models.conversation_metadata import (
+    ConversationTrigger,
+)
 from openhands.utils.async_utils import GENERAL_TIMEOUT, call_async_from_sync
 
 # =================================================
-# SECTION: Github view types
+# SECTION: Slack view types
 # =================================================
 
 
@@ -34,6 +54,10 @@ slack_conversation_store = SlackConversationStore.get_instance()
 slack_team_store = SlackTeamStore.get_instance()
 
 
+async def is_v1_enabled_for_slack_resolver(user_id: str) -> bool:
+    return await get_user_v1_enabled_setting(user_id) and ENABLE_V1_SLACK_RESOLVER
+
+
 @dataclass
 class SlackUnkownUserView(SlackViewInterface):
     bot_access_token: str
@@ -49,6 +73,7 @@ class SlackUnkownUserView(SlackViewInterface):
     send_summary_instruction: bool
     conversation_id: str
     team_id: str
+    v1_enabled: bool
 
     def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
         raise NotImplementedError
@@ -56,9 +81,6 @@ class SlackUnkownUserView(SlackViewInterface):
     async def create_or_update_conversation(self, jinja_env: Environment):
         raise NotImplementedError
 
-    def get_callback_id(self) -> str:
-        raise NotImplementedError
-
     def get_response_msg(self) -> str:
         raise NotImplementedError
 
@@ -78,6 +100,7 @@ class SlackNewConversationView(SlackViewInterface):
     send_summary_instruction: bool
     conversation_id: str
     team_id: str
+    v1_enabled: bool
 
     def _get_initial_prompt(self, text: str, blocks: list[dict]):
         bot_id = self._get_bot_id(blocks)
@@ -96,8 +119,7 @@ class SlackNewConversationView(SlackViewInterface):
         return ''
 
     def _get_instructions(self, jinja_env: Environment) -> tuple[str, str]:
-        "Instructions passed when conversation is first initialized"
-
+        """Instructions passed when conversation is first initialized"""
         user_info: SlackUser = self.slack_to_openhands_user
 
         messages = []
@@ -157,7 +179,7 @@ class SlackNewConversationView(SlackViewInterface):
                 'Attempting to start conversation without confirming selected repo from user'
             )
 
-    async def save_slack_convo(self):
+    async def save_slack_convo(self, v1_enabled: bool = False):
         if self.slack_to_openhands_user:
             user_info: SlackUser = self.slack_to_openhands_user
 
@@ -167,26 +189,59 @@ class SlackNewConversationView(SlackViewInterface):
                     'channel_id': self.channel_id,
                     'conversation_id': self.conversation_id,
                     'keycloak_user_id': user_info.keycloak_user_id,
+                    'org_id': user_info.org_id,
                     'parent_id': self.thread_ts or self.message_ts,
+                    'v1_enabled': v1_enabled,
                 },
             )
             slack_conversation = SlackConversation(
                 conversation_id=self.conversation_id,
                 channel_id=self.channel_id,
                 keycloak_user_id=user_info.keycloak_user_id,
+                org_id=user_info.org_id,
                 parent_id=self.thread_ts
                 or self.message_ts,  # conversations can start in a thread reply as well; we should always references the parent's (root level msg's) message ID
+                v1_enabled=v1_enabled,
             )
             await slack_conversation_store.create_slack_conversation(slack_conversation)
 
+    def _create_slack_v1_callback_processor(self) -> SlackV1CallbackProcessor:
+        """Create a SlackV1CallbackProcessor for V1 conversation handling."""
+        return SlackV1CallbackProcessor(
+            slack_view_data={
+                'channel_id': self.channel_id,
+                'message_ts': self.message_ts,
+                'thread_ts': self.thread_ts,
+                'team_id': self.team_id,
+                'slack_user_id': self.slack_user_id,
+            }
+        )
+
     async def create_or_update_conversation(self, jinja: Environment) -> str:
-        """
-        Only creates a new conversation
-        """
+        """Only creates a new conversation"""
         self._verify_necessary_values_are_set()
 
         provider_tokens = await self.saas_user_auth.get_provider_tokens()
         user_secrets = await self.saas_user_auth.get_secrets()
+
+        # Check if V1 conversations are enabled for this user
+        self.v1_enabled = await is_v1_enabled_for_slack_resolver(
+            self.slack_to_openhands_user.keycloak_user_id
+        )
+
+        if self.v1_enabled:
+            # Use V1 app conversation service
+            await self._create_v1_conversation(jinja)
+            return self.conversation_id
+        else:
+            # Use existing V0 conversation service
+            await self._create_v0_conversation(jinja, provider_tokens, user_secrets)
+            return self.conversation_id
+
+    async def _create_v0_conversation(
+        self, jinja: Environment, provider_tokens, user_secrets
+    ) -> None:
+        """Create conversation using the legacy V0 system."""
         user_instructions, conversation_instructions = self._get_instructions(jinja)
 
         # Determine git provider from repository
@@ -213,11 +268,65 @@ class SlackNewConversationView(SlackViewInterface):
         )
 
         self.conversation_id = agent_loop_info.conversation_id
-        await self.save_slack_convo()
-        return self.conversation_id
+        logger.info(f'[Slack]: Created V0 conversation: {self.conversation_id}')
+        await self.save_slack_convo(v1_enabled=False)
 
-    def get_callback_id(self) -> str:
-        return f'slack_{self.channel_id}_{self.message_ts}'
+    async def _create_v1_conversation(self, jinja: Environment) -> None:
+        """Create conversation using the new V1 app conversation system."""
+        user_instructions, conversation_instructions = self._get_instructions(jinja)
+
+        # Create the initial message request
+        initial_message = SendMessageRequest(
+            role='user', content=[TextContent(text=user_instructions)]
+        )
+
+        # Create the Slack V1 callback processor
+        slack_callback_processor = self._create_slack_v1_callback_processor()
+
+        # Determine git provider from repository
+        git_provider = None
+        provider_tokens = await self.saas_user_auth.get_provider_tokens()
+        if self.selected_repo and provider_tokens:
+            provider_handler = ProviderHandler(provider_tokens)
+            repository = await provider_handler.verify_repo_provider(self.selected_repo)
+            git_provider = ProviderType(repository.git_provider.value)
+
+        # Get the app conversation service and start the conversation
+        injector_state = InjectorState()
+
+        # Create the V1 conversation start request with the callback processor
+        self.conversation_id = uuid4().hex
+        start_request = AppConversationStartRequest(
+            conversation_id=UUID(self.conversation_id),
+            system_message_suffix=conversation_instructions,
+            initial_message=initial_message,
+            selected_repository=self.selected_repo,
+            git_provider=git_provider,
+            title=f'Slack conversation from {self.slack_to_openhands_user.slack_display_name}',
+            trigger=ConversationTrigger.SLACK,
+            processors=[
+                slack_callback_processor
+            ],  # Pass the callback processor directly
+        )
+
+        # Set up the Slack user context for the V1 system
+        slack_user_context = ResolverUserContext(saas_user_auth=self.saas_user_auth)
+        setattr(injector_state, USER_CONTEXT_ATTR, slack_user_context)
+
+        async with get_app_conversation_service(
+            injector_state
+        ) as app_conversation_service:
+            async for task in app_conversation_service.start_app_conversation(
+                start_request
+            ):
+                if task.status == AppConversationStartTaskStatus.ERROR:
+                    logger.error(f'Failed to start V1 conversation: {task.detail}')
+                    raise RuntimeError(
+                        f'Failed to start V1 conversation: {task.detail}'
+                    )
+
+        logger.info(f'[Slack V1]: Created new conversation: {self.conversation_id}')
+        await self.save_slack_convo(v1_enabled=True)
 
     def get_response_msg(self) -> str:
         user_info: SlackUser = self.slack_to_openhands_user
@@ -254,32 +363,20 @@ class SlackUpdateExistingConversationView(SlackNewConversationView):
 
         return user_message, ''
 
-    async def create_or_update_conversation(self, jinja: Environment) -> str:
-        """
-        Send new user message to converation
-        """
+    async def send_message_to_v0_conversation(self, jinja: Environment):
         user_info: SlackUser = self.slack_to_openhands_user
-        saas_user_auth: UserAuth = self.saas_user_auth
         user_id = user_info.keycloak_user_id
-
-        # Org management in the future will get rid of this
-        # For now, only user that created the conversation can send follow up messages to it
-        if user_id != self.slack_conversation.keycloak_user_id:
-            raise StartingConvoException(
-                f'{user_info.slack_display_name} is not authorized to send messages to this conversation.'
-            )
-
-        # Check if conversation has been deleted
-        # Update logic when soft delete is implemented
-        conversation_store = await ConversationStoreImpl.get_instance(config, user_id)
+        saas_user_auth: UserAuth = self.saas_user_auth
+        provider_tokens = await saas_user_auth.get_provider_tokens()
 
         try:
+            conversation_store = await ConversationStoreImpl.get_instance(
+                config, user_id
+            )
             await conversation_store.get_metadata(self.conversation_id)
         except FileNotFoundError:
             raise StartingConvoException('Conversation no longer exists.')
 
-        provider_tokens = await saas_user_auth.get_provider_tokens()
-
         # Should we raise here if there are no provider tokens?
         providers_set = list(provider_tokens.keys()) if provider_tokens else []
 
@@ -304,12 +401,123 @@ class SlackUpdateExistingConversationView(SlackNewConversationView):
         if not agent_state or agent_state == AgentState.LOADING:
             raise StartingConvoException('Conversation is still starting')
 
-        user_msg, _ = self._get_instructions(jinja)
-        user_msg_action = MessageAction(content=user_msg)
+        instructions, _ = self._get_instructions(jinja)
+        user_msg = MessageAction(content=instructions)
         await conversation_manager.send_event_to_conversation(
-            self.conversation_id, event_to_dict(user_msg_action)
+            self.conversation_id, event_to_dict(user_msg)
         )
 
+    async def send_message_to_v1_conversation(self, jinja: Environment):
+        """Send a message to a v1 conversation using the agent server API."""
+        # Import services within the method to avoid circular imports
+        from openhands.agent_server.models import SendMessageRequest
+        from openhands.app_server.config import (
+            get_app_conversation_info_service,
+            get_httpx_client,
+            get_sandbox_service,
+        )
+        from openhands.app_server.event_callback.util import (
+            ensure_conversation_found,
+            get_agent_server_url_from_sandbox,
+        )
+        from openhands.app_server.services.injector import InjectorState
+        from openhands.app_server.user.specifiy_user_context import (
+            ADMIN,
+            USER_CONTEXT_ATTR,
+        )
+
+        # Create injector state for dependency injection
+        state = InjectorState()
+        setattr(state, USER_CONTEXT_ATTR, ADMIN)
+
+        async with (
+            get_app_conversation_info_service(state) as app_conversation_info_service,
+            get_sandbox_service(state) as sandbox_service,
+            get_httpx_client(state) as httpx_client,
+        ):
+            # 1. Conversation lookup
+            app_conversation_info = ensure_conversation_found(
+                await app_conversation_info_service.get_app_conversation_info(
+                    UUID(self.conversation_id)
+                ),
+                UUID(self.conversation_id),
+            )
+
+            # 2. Sandbox lookup + validation
+            sandbox = await sandbox_service.get_sandbox(
+                app_conversation_info.sandbox_id
+            )
+
+            if sandbox and sandbox.status == SandboxStatus.PAUSED:
+                # Resume paused sandbox and wait for it to be running
+                logger.info('[Slack V1]: Attempting to resume paused sandbox')
+                await sandbox_service.resume_sandbox(app_conversation_info.sandbox_id)
+
+            # Wait for sandbox to be running (handles both fresh start and resume)
+            running_sandbox = await sandbox_service.wait_for_sandbox_running(
+                app_conversation_info.sandbox_id,
+                timeout=120,
+                poll_interval=2,
+                httpx_client=httpx_client,
+            )
+
+            assert (
+                running_sandbox.session_api_key is not None
+            ), f'No session API key for sandbox: {running_sandbox.id}'
+
+            # 3. Get the agent server URL
+            agent_server_url = get_agent_server_url_from_sandbox(running_sandbox)
+
+            # 4. Prepare the message content
+            user_msg, _ = self._get_instructions(jinja)
+
+            # 5. Create the message request
+            send_message_request = SendMessageRequest(
+                role='user', content=[TextContent(text=user_msg)], run=True
+            )
+
+            # 6. Send the message to the agent server
+            url = f'{agent_server_url.rstrip("/")}/api/conversations/{UUID(self.conversation_id)}/events'
+
+            headers = {'X-Session-API-Key': running_sandbox.session_api_key}
+            payload = send_message_request.model_dump()
+
+            try:
+                response = await httpx_client.post(
+                    url,
+                    json=payload,
+                    headers=headers,
+                    timeout=30.0,
+                )
+                response.raise_for_status()
+
+            except Exception as e:
+                logger.error(
+                    '[Slack V1] Failed to send message to conversation %s: %s',
+                    self.conversation_id,
+                    str(e),
+                    exc_info=True,
+                )
+                raise Exception(f'Failed to send message to v1 conversation: {str(e)}')
+
+    async def create_or_update_conversation(self, jinja: Environment) -> str:
+        """Send new user message to converation"""
+        user_info: SlackUser = self.slack_to_openhands_user
+
+        user_id = user_info.keycloak_user_id
+
+        # Org management in the future will get rid of this
+        # For now, only user that created the conversation can send follow up messages to it
+        if user_id != self.slack_conversation.keycloak_user_id:
+            raise StartingConvoException(
+                f'{user_info.slack_display_name} is not authorized to send messages to this conversation.'
+            )
+
+        if self.slack_conversation.v1_enabled:
+            await self.send_message_to_v1_conversation(jinja)
+        else:
+            await self.send_message_to_v0_conversation(jinja)
+
         return self.conversation_id
 
     def get_response_msg(self):
@@ -361,7 +569,7 @@ class SlackFactory:
                     'channel_id': channel_id,
                 },
             )
-            raise Exception('Did not slack team')
+            raise Exception('Did not find slack team')
 
         # Determine if this is a known slack user by openhands
         if not slack_user or not saas_user_auth or not channel_id:
@@ -379,6 +587,7 @@ class SlackFactory:
                 send_summary_instruction=False,
                 conversation_id='',
                 team_id=team_id,
+                v1_enabled=False,
             )
 
         conversation: SlackConversation | None = call_async_from_sync(
@@ -409,6 +618,7 @@ class SlackFactory:
                 conversation_id=conversation.conversation_id,
                 slack_conversation=conversation,
                 team_id=team_id,
+                v1_enabled=False,
             )
 
         elif SlackFactory.did_user_select_repo_from_form(message):
@@ -426,6 +636,7 @@ class SlackFactory:
                 send_summary_instruction=True,
                 conversation_id='',
                 team_id=team_id,
+                v1_enabled=False,
             )
 
         else:
@@ -443,4 +654,5 @@ class SlackFactory:
                 send_summary_instruction=True,
                 conversation_id='',
                 team_id=team_id,
+                v1_enabled=False,
             )

enterprise/integrations/store_repo_utils.py

@@ -0,0 +1,53 @@
+from storage.repository_store import RepositoryStore
+from storage.stored_repository import StoredRepository
+from storage.user_repo_map import UserRepositoryMap
+from storage.user_repo_map_store import UserRepositoryMapStore
+
+from openhands.core.config.openhands_config import OpenHandsConfig
+from openhands.core.logger import openhands_logger as logger
+from openhands.integrations.service_types import Repository
+
+
+async def store_repositories_in_db(repos: list[Repository], user_id: str) -> None:
+    """
+    Store repositories in DB and create user-repository mappings
+
+    Args:
+        repos: List of Repository objects to store
+        user_id: User ID associated with these repositories
+    """
+
+    # Convert Repository objects to StoredRepository objects
+    # Convert Repository objects to UserRepositoryMap objects
+    stored_repos = []
+    user_repos = []
+    for repo in repos:
+        repo_id = f'{repo.git_provider.value}##{str(repo.id)}'
+        stored_repo = StoredRepository(
+            repo_name=repo.full_name,
+            repo_id=repo_id,
+            is_public=repo.is_public,
+            # Optional fields set to None by default
+            has_microagent=None,
+            has_setup_script=None,
+        )
+        stored_repos.append(stored_repo)
+        user_repo_map = UserRepositoryMap(user_id=user_id, repo_id=repo_id, admin=None)
+
+        user_repos.append(user_repo_map)
+
+    # Get config instance
+    config = OpenHandsConfig()
+
+    try:
+        # Store repositories in the repos table
+        repo_store = RepositoryStore.get_instance(config)
+        repo_store.store_projects(stored_repos)
+
+        # Store user-repository mappings in the user-repos table
+        user_repo_store = UserRepositoryMapStore.get_instance(config)
+        user_repo_store.store_user_repo_mappings(user_repos)
+
+        logger.info(f'Saved repos for user {user_id}')
+    except Exception:
+        logger.warning('Failed to save repos', exc_info=True)

enterprise/integrations/stripe_service.py

@@ -1,19 +1,24 @@
+from uuid import UUID
+
 import stripe
-from server.auth.token_manager import TokenManager
 from server.constants import STRIPE_API_KEY
 from server.logger import logger
+from sqlalchemy.orm import Session
 from storage.database import session_maker
+from storage.org import Org
+from storage.org_store import OrgStore
 from storage.stripe_customer import StripeCustomer
 
+from openhands.utils.async_utils import call_sync_from_async
+
 stripe.api_key = STRIPE_API_KEY
 
 
-async def find_customer_id_by_user_id(user_id: str) -> str | None:
-    # First search our own DB...
+async def find_customer_id_by_org_id(org_id: UUID) -> str | None:
     with session_maker() as session:
         stripe_customer = (
             session.query(StripeCustomer)
-            .filter(StripeCustomer.keycloak_user_id == user_id)
+            .filter(StripeCustomer.org_id == org_id)
             .first()
         )
         if stripe_customer:
@@ -21,46 +26,76 @@ async def find_customer_id_by_user_id(user_id: str) -> str | None:
 
     # If that fails, fallback to stripe
     search_result = await stripe.Customer.search_async(
-        query=f"metadata['user_id']:'{user_id}'",
+        query=f"metadata['org_id']:'{str(org_id)}'",
     )
     data = search_result.data
     if not data:
-        logger.info('no_customer_for_user_id', extra={'user_id': user_id})
+        logger.info(
+            'no_customer_for_org_id',
+            extra={'org_id': str(org_id)},
+        )
         return None
     return data[0].id  # type: ignore [attr-defined]
 
 
-async def find_or_create_customer(user_id: str) -> str:
-    customer_id = await find_customer_id_by_user_id(user_id)
-    if customer_id:
-        return customer_id
-    logger.info('creating_customer', extra={'user_id': user_id})
+async def find_customer_id_by_user_id(user_id: str) -> str | None:
+    # First search our own DB...
+    org = await call_sync_from_async(
+        OrgStore.get_current_org_from_keycloak_user_id, user_id
+    )
+    if not org:
+        logger.warning(f'Org not found for user {user_id}')
+        return None
+    customer_id = await find_customer_id_by_org_id(org.id)
+    return customer_id
 
-    # Get the user info from keycloak
-    token_manager = TokenManager()
-    user_info = await token_manager.get_user_info_from_user_id(user_id) or {}
+
+async def find_or_create_customer_by_user_id(user_id: str) -> dict | None:
+    # Get the current org for the user
+    org = await call_sync_from_async(
+        OrgStore.get_current_org_from_keycloak_user_id, user_id
+    )
+    if not org:
+        logger.warning(f'Org not found for user {user_id}')
+        return None
+
+    customer_id = await find_customer_id_by_org_id(org.id)
+    if customer_id:
+        return {'customer_id': customer_id, 'org_id': str(org.id)}
+    logger.info(
+        'creating_customer',
+        extra={'user_id': user_id, 'org_id': str(org.id)},
+    )
 
     # Create the customer in stripe
     customer = await stripe.Customer.create_async(
-        email=str(user_info.get('email', '')),
-        metadata={'user_id': user_id},
+        email=org.contact_email,
+        metadata={'org_id': str(org.id)},
     )
 
     # Save the stripe customer in the local db
     with session_maker() as session:
         session.add(
-            StripeCustomer(keycloak_user_id=user_id, stripe_customer_id=customer.id)
+            StripeCustomer(
+                keycloak_user_id=user_id,
+                org_id=org.id,
+                stripe_customer_id=customer.id,
+            )
         )
         session.commit()
 
     logger.info(
         'created_customer',
-        extra={'user_id': user_id, 'stripe_customer_id': customer.id},
+        extra={
+            'user_id': user_id,
+            'org_id': str(org.id),
+            'stripe_customer_id': customer.id,
+        },
     )
-    return customer.id
+    return {'customer_id': customer.id, 'org_id': str(org.id)}
 
 
-async def has_payment_method(user_id: str) -> bool:
+async def has_payment_method_by_user_id(user_id: str) -> bool:
     customer_id = await find_customer_id_by_user_id(user_id)
     if customer_id is None:
         return False
@@ -71,3 +106,28 @@ async def has_payment_method(user_id: str) -> bool:
         f'has_payment_method:{user_id}:{customer_id}:{bool(payment_methods.data)}'
     )
     return bool(payment_methods.data)
+
+
+async def migrate_customer(session: Session, user_id: str, org: Org):
+    stripe_customer = (
+        session.query(StripeCustomer)
+        .filter(StripeCustomer.keycloak_user_id == user_id)
+        .first()
+    )
+    if stripe_customer is None:
+        return
+    stripe_customer.org_id = org.id
+    customer = await stripe.Customer.modify_async(
+        id=stripe_customer.stripe_customer_id,
+        email=org.contact_email,
+        metadata={'user_id': '', 'org_id': str(org.id)},
+    )
+
+    logger.info(
+        'migrated_customer',
+        extra={
+            'user_id': user_id,
+            'org_id': str(org.id),
+            'stripe_customer_id': customer.id,
+        },
+    )

enterprise/integrations/types.py

@@ -45,7 +45,3 @@ class ResolverViewInterface(SummaryExtractionTracker):
     async def create_new_conversation(self, jinja_env: Environment, token: str):
         "Create a new conversation"
         raise NotImplementedError()
-
-    def get_callback_id(self) -> str:
-        "Unique callback id for subscribription made to EventStream for fetching agent summary"
-        raise NotImplementedError()

enterprise/integrations/utils.py

@@ -7,12 +7,8 @@ from typing import TYPE_CHECKING
 
 from jinja2 import Environment, FileSystemLoader
 from server.constants import WEB_HOST
-from storage.repository_store import RepositoryStore
-from storage.stored_repository import StoredRepository
-from storage.user_repo_map import UserRepositoryMap
-from storage.user_repo_map_store import UserRepositoryMapStore
+from storage.org_store import OrgStore
 
-from openhands.core.config.openhands_config import OpenHandsConfig
 from openhands.core.logger import openhands_logger as logger
 from openhands.core.schema.agent import AgentState
 from openhands.events import Event, EventSource
@@ -25,6 +21,7 @@ from openhands.events.event_store_abc import EventStoreABC
 from openhands.events.observation.agent import AgentStateChangedObservation
 from openhands.integrations.service_types import Repository
 from openhands.storage.data_models.conversation_status import ConversationStatus
+from openhands.utils.async_utils import call_sync_from_async
 
 if TYPE_CHECKING:
     from openhands.server.conversation_manager.conversation_manager import (
@@ -36,7 +33,7 @@ if TYPE_CHECKING:
 HOST = WEB_HOST
 # ---- DO NOT REMOVE ----
 
-HOST_URL = f'https://{HOST}'
+HOST_URL = f'https://{HOST}' if 'localhost' not in HOST else f'http://{HOST}'
 GITHUB_WEBHOOK_URL = f'{HOST_URL}/integration/github/events'
 GITLAB_WEBHOOK_URL = f'{HOST_URL}/integration/gitlab/events'
 conversation_prefix = 'conversations/{}'
@@ -78,8 +75,14 @@ ENABLE_V1_GITHUB_RESOLVER = (
     os.getenv('ENABLE_V1_GITHUB_RESOLVER', 'false').lower() == 'true'
 )
 
+ENABLE_V1_SLACK_RESOLVER = (
+    os.getenv('ENABLE_V1_SLACK_RESOLVER', 'false').lower() == 'true'
+)
 
-OPENHANDS_RESOLVER_TEMPLATES_DIR = 'openhands/integrations/templates/resolver/'
+OPENHANDS_RESOLVER_TEMPLATES_DIR = (
+    os.getenv('OPENHANDS_RESOLVER_TEMPLATES_DIR')
+    or 'openhands/integrations/templates/resolver/'
+)
 jinja_env = Environment(loader=FileSystemLoader(OPENHANDS_RESOLVER_TEMPLATES_DIR))
 
 
@@ -107,6 +110,28 @@ def get_summary_instruction():
     return summary_instruction
 
 
+async def get_user_v1_enabled_setting(user_id: str | None) -> bool:
+    """Get the user's V1 conversation API setting.
+
+    Args:
+        user_id: The keycloak user ID
+
+    Returns:
+        True if V1 conversations are enabled for this user, False otherwise
+    """
+    if not user_id:
+        return False
+
+    org = await call_sync_from_async(
+        OrgStore.get_current_org_from_keycloak_user_id, user_id
+    )
+
+    if not org or org.v1_enabled is None:
+        return False
+
+    return org.v1_enabled
+
+
 def has_exact_mention(text: str, mention: str) -> bool:
     """Check if the text contains an exact mention (not part of a larger word).
 
@@ -369,102 +394,46 @@ def append_conversation_footer(message: str, conversation_id: str) -> str:
     return message + footer
 
 
-async def store_repositories_in_db(repos: list[Repository], user_id: str) -> None:
-    """
-    Store repositories in DB and create user-repository mappings
-
-    Args:
-        repos: List of Repository objects to store
-        user_id: User ID associated with these repositories
-    """
-
-    # Convert Repository objects to StoredRepository objects
-    # Convert Repository objects to UserRepositoryMap objects
-    stored_repos = []
-    user_repos = []
-    for repo in repos:
-        repo_id = f'{repo.git_provider.value}##{str(repo.id)}'
-        stored_repo = StoredRepository(
-            repo_name=repo.full_name,
-            repo_id=repo_id,
-            is_public=repo.is_public,
-            # Optional fields set to None by default
-            has_microagent=None,
-            has_setup_script=None,
-        )
-        stored_repos.append(stored_repo)
-        user_repo_map = UserRepositoryMap(user_id=user_id, repo_id=repo_id, admin=None)
-
-        user_repos.append(user_repo_map)
-
-    # Get config instance
-    config = OpenHandsConfig()
-
-    try:
-        # Store repositories in the repos table
-        repo_store = RepositoryStore.get_instance(config)
-        repo_store.store_projects(stored_repos)
-
-        # Store user-repository mappings in the user-repos table
-        user_repo_store = UserRepositoryMapStore.get_instance(config)
-        user_repo_store.store_user_repo_mappings(user_repos)
-
-        logger.info(f'Saved repos for user {user_id}')
-    except Exception:
-        logger.warning('Failed to save repos', exc_info=True)
-
-
 def infer_repo_from_message(user_msg: str) -> list[str]:
     """
     Extract all repository names in the format 'owner/repo' from various Git provider URLs
     and direct mentions in text. Supports GitHub, GitLab, and BitBucket.
-    Args:
-        user_msg: Input message that may contain repository references
-    Returns:
-        List of repository names in 'owner/repo' format, empty list if none found
     """
-    # Normalize the message by removing extra whitespace and newlines
     normalized_msg = re.sub(r'\s+', ' ', user_msg.strip())
 
-    # Pattern to match Git URLs from GitHub, GitLab, and BitBucket
-    # Captures: protocol, domain, owner, repo (with optional .git extension)
-    git_url_pattern = r'https?://(?:github\.com|gitlab\.com|bitbucket\.org)/([a-zA-Z0-9_.-]+)/([a-zA-Z0-9_.-]+?)(?:\.git)?(?:[/?#].*?)?(?=\s|$|[^\w.-])'
-
-    # Pattern to match direct owner/repo mentions (e.g., "OpenHands/OpenHands")
-    # Must be surrounded by word boundaries or specific characters to avoid false positives
-    direct_pattern = (
-        r'(?:^|\s|[\[\(\'"])([a-zA-Z0-9_.-]+)/([a-zA-Z0-9_.-]+)(?=\s|$|[\]\)\'",.])'
+    git_url_pattern = (
+        r'https?://(?:github\.com|gitlab\.com|bitbucket\.org)/'
+        r'([a-zA-Z0-9_.-]+)/([a-zA-Z0-9_.-]+?)(?:\.git)?'
+        r'(?:[/?#].*?)?(?=\s|$|[^\w.-])'
     )
 
-    matches = []
+    # UPDATED: allow {{ owner/repo }} in addition to existing boundaries
+    direct_pattern = (
+        r'(?:^|\s|{{|[\[\(\'":`])'  # left boundary
+        r'([a-zA-Z0-9_.-]+)/([a-zA-Z0-9_.-]+)'
+        r'(?=\s|$|}}|[\]\)\'",.:`])'  # right boundary
+    )
 
-    # First, find all Git URLs (highest priority)
-    git_matches = re.findall(git_url_pattern, normalized_msg)
-    for owner, repo in git_matches:
-        # Remove .git extension if present
+    matches: list[str] = []
+
+    # Git URLs first (highest priority)
+    for owner, repo in re.findall(git_url_pattern, normalized_msg):
         repo = re.sub(r'\.git$', '', repo)
         matches.append(f'{owner}/{repo}')
 
-    # Second, find all direct owner/repo mentions
-    direct_matches = re.findall(direct_pattern, normalized_msg)
-    for owner, repo in direct_matches:
+    # Direct mentions
+    for owner, repo in re.findall(direct_pattern, normalized_msg):
         full_match = f'{owner}/{repo}'
 
-        # Skip if it looks like a version number, date, or file path
         if (
-            re.match(r'^\d+\.\d+/\d+\.\d+$', full_match)  # version numbers
-            or re.match(r'^\d{1,2}/\d{1,2}$', full_match)  # dates
-            or re.match(r'^[A-Z]/[A-Z]$', full_match)  # single letters
-            or repo.endswith('.txt')
-            or repo.endswith('.md')  # file extensions
-            or repo.endswith('.py')
-            or repo.endswith('.js')
-            or '.' in repo
-            and len(repo.split('.')) > 2
-        ):  # complex file paths
+            re.match(r'^\d+\.\d+/\d+\.\d+$', full_match)
+            or re.match(r'^\d{1,2}/\d{1,2}$', full_match)
+            or re.match(r'^[A-Z]/[A-Z]$', full_match)
+            or repo.endswith(('.txt', '.md', '.py', '.js'))
+            or ('.' in repo and len(repo.split('.')) > 2)
+        ):
             continue
 
-        # Avoid duplicates from Git URLs already found
         if full_match not in matches:
             matches.append(full_match)
 

enterprise/migrations/env.py

@@ -1,10 +1,15 @@
+import logging
 import os
 from logging.config import fileConfig
 
-from alembic import context
-from google.cloud.sql.connector import Connector
-from sqlalchemy import create_engine
-from storage.base import Base
+# Suppress alembic.runtime.plugins INFO logs during import to prevent non-JSON logs in production
+# These plugin setup messages would otherwise appear before logging is configured
+logging.getLogger('alembic.runtime.plugins').setLevel(logging.WARNING)
+
+from alembic import context  # noqa: E402
+from google.cloud.sql.connector import Connector  # noqa: E402
+from sqlalchemy import create_engine  # noqa: E402
+from storage.base import Base  # noqa: E402
 
 target_metadata = Base.metadata
 

enterprise/migrations/versions/060_create_user_version_upgrade_tasks.py

@@ -20,6 +20,8 @@ down_revision = '059'
 branch_labels = None
 depends_on = None
 
+# TODO: decide whether to modify this for orgs or users
+
 
 def upgrade():
     """
@@ -28,8 +30,10 @@ def upgrade():
 
     This replaces the functionality of the removed admin maintenance endpoint.
     """
-    # Import here to avoid circular imports
-    from server.constants import CURRENT_USER_SETTINGS_VERSION
+
+    # Hardcoded value to prevent migration failures when constant is removed from codebase
+    # This migration has already run in production, so we use the value that was current at the time
+    CURRENT_USER_SETTINGS_VERSION = 4
 
     # Create a connection and bind it to a session
     connection = op.get_bind()

enterprise/migrations/versions/086_add_v1_column_to_slack_conversation.py

@@ -0,0 +1,30 @@
+"""add v1 column to slack conversation table
+
+Revision ID: 086
+Revises: 085
+Create Date: 2025-12-02 15:30:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '086'
+down_revision: Union[str, None] = '085'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Add v1 column
+    op.add_column(
+        'slack_conversation', sa.Column('v1_enabled', sa.Boolean(), nullable=True)
+    )
+
+
+def downgrade() -> None:
+    # Drop v1 column
+    op.drop_column('slack_conversation', 'v1_enabled')

enterprise/migrations/versions/087_bump_condenser_defaults.py

@@ -0,0 +1,61 @@
+"""bump condenser defaults: max_size 120->240
+
+Revision ID: 087
+Revises: 086
+Create Date: 2026-01-05
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+from sqlalchemy.sql import column, table
+
+# revision identifiers, used by Alembic.
+revision: str = '087'
+down_revision: Union[str, None] = '086'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    """Upgrade schema.
+
+    Update existing users with condenser_max_size=120 or NULL to 240.
+    This covers both users who had the old default (120) explicitly set
+    and users who had NULL (which defaulted to 120 in the application code).
+    The SDK default for keep_first will be used automatically.
+    """
+    user_settings_table = table(
+        'user_settings',
+        column('condenser_max_size', sa.Integer),
+    )
+    # Update users with explicit 120 value
+    op.execute(
+        user_settings_table.update()
+        .where(user_settings_table.c.condenser_max_size == 120)
+        .values(condenser_max_size=240)
+    )
+    # Update users with NULL value (which defaulted to 120 in application code)
+    op.execute(
+        user_settings_table.update()
+        .where(user_settings_table.c.condenser_max_size.is_(None))
+        .values(condenser_max_size=240)
+    )
+
+
+def downgrade() -> None:
+    """Downgrade schema.
+
+    Note: This sets all 240 values back to NULL (not 120) since we can't
+    distinguish between users who had 120 vs NULL before the upgrade.
+    """
+    user_settings_table = table(
+        'user_settings', column('condenser_max_size', sa.Integer)
+    )
+    op.execute(
+        user_settings_table.update()
+        .where(user_settings_table.c.condenser_max_size == 240)
+        .values(condenser_max_size=None)
+    )

enterprise/migrations/versions/088_create_blocked_email_domains_table.py

@@ -0,0 +1,54 @@
+"""create blocked_email_domains table
+
+Revision ID: 088
+Revises: 087
+Create Date: 2025-01-27 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '088'
+down_revision: Union[str, None] = '087'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    """Create blocked_email_domains table for storing blocked email domain patterns."""
+    op.create_table(
+        'blocked_email_domains',
+        sa.Column('id', sa.Integer(), sa.Identity(), nullable=False, primary_key=True),
+        sa.Column('domain', sa.String(), nullable=False),
+        sa.Column(
+            'created_at',
+            sa.DateTime(timezone=True),
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.Column(
+            'updated_at',
+            sa.DateTime(timezone=True),
+            nullable=False,
+            server_default=sa.text('CURRENT_TIMESTAMP'),
+        ),
+        sa.PrimaryKeyConstraint('id'),
+    )
+
+    # Create unique index on domain column
+    op.create_index(
+        'ix_blocked_email_domains_domain',
+        'blocked_email_domains',
+        ['domain'],
+        unique=True,
+    )
+
+
+def downgrade() -> None:
+    """Drop blocked_email_domains table."""
+    op.drop_index('ix_blocked_email_domains_domain', table_name='blocked_email_domains')
+    op.drop_table('blocked_email_domains')

enterprise/migrations/versions/089_create_org_tables.py

@@ -0,0 +1,272 @@
+"""create org tables from pgerd schema
+
+Revision ID: 089
+Revises: 088
+Create Date: 2025-01-07 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+from sqlalchemy.dialects import postgresql
+
+# revision identifiers, used by Alembic.
+revision: str = '089'
+down_revision: Union[str, None] = '088'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Remove current settings table
+    op.execute('DROP TABLE IF EXISTS settings')
+
+    # Add already_migrated column to user_settings table
+    op.add_column(
+        'user_settings',
+        sa.Column(
+            'already_migrated',
+            sa.Boolean,
+            nullable=True,
+            server_default=sa.text('false'),
+        ),
+    )
+
+    # Create role table
+    op.create_table(
+        'role',
+        sa.Column('id', sa.Integer, sa.Identity(), primary_key=True),
+        sa.Column('name', sa.String, nullable=False),
+        sa.Column('rank', sa.Integer, nullable=False),
+        sa.UniqueConstraint('name', name='role_name_unique'),
+    )
+
+    # 1. Create default roles
+    op.execute(
+        sa.text("""
+        INSERT INTO role (name, rank) VALUES ('owner', 10), ('admin', 20), ('user', 1000)
+        ON CONFLICT (name) DO NOTHING;
+    """)
+    )
+
+    # Create org table with settings fields
+    op.create_table(
+        'org',
+        sa.Column(
+            'id',
+            postgresql.UUID(as_uuid=True),
+            primary_key=True,
+        ),
+        sa.Column('name', sa.String, nullable=False),
+        sa.Column('contact_name', sa.String, nullable=True),
+        sa.Column('contact_email', sa.String, nullable=True),
+        sa.Column('conversation_expiration', sa.Integer, nullable=True),
+        # Settings fields moved to org table
+        sa.Column('agent', sa.String, nullable=True),
+        sa.Column('default_max_iterations', sa.Integer, nullable=True),
+        sa.Column('security_analyzer', sa.String, nullable=True),
+        sa.Column(
+            'confirmation_mode',
+            sa.Boolean,
+            nullable=True,
+            server_default=sa.text('false'),
+        ),
+        sa.Column('default_llm_model', sa.String, nullable=True),
+        sa.Column('default_llm_base_url', sa.String, nullable=True),
+        sa.Column('remote_runtime_resource_factor', sa.Integer, nullable=True),
+        sa.Column(
+            'enable_default_condenser',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('true'),
+        ),
+        sa.Column('billing_margin', sa.Float, nullable=True),
+        sa.Column(
+            'enable_proactive_conversation_starters',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('true'),
+        ),
+        sa.Column('sandbox_base_container_image', sa.String, nullable=True),
+        sa.Column('sandbox_runtime_container_image', sa.String, nullable=True),
+        sa.Column(
+            'org_version', sa.Integer, nullable=False, server_default=sa.text('0')
+        ),
+        sa.Column('mcp_config', sa.JSON, nullable=True),
+        sa.Column('_search_api_key', sa.String, nullable=True),
+        sa.Column('_sandbox_api_key', sa.String, nullable=True),
+        sa.Column('max_budget_per_task', sa.Float, nullable=True),
+        sa.Column(
+            'enable_solvability_analysis',
+            sa.Boolean,
+            nullable=True,
+            server_default=sa.text('false'),
+        ),
+        sa.Column('v1_enabled', sa.Boolean, nullable=True),
+        sa.Column('condenser_max_size', sa.Integer, nullable=True),
+        sa.UniqueConstraint('name', name='org_name_unique'),
+    )
+
+    # Create user table with user-specific settings fields
+    op.create_table(
+        'user',
+        sa.Column(
+            'id',
+            postgresql.UUID(as_uuid=True),
+            primary_key=True,
+        ),
+        sa.Column('current_org_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column('role_id', sa.Integer, nullable=True),
+        sa.Column('accepted_tos', sa.DateTime, nullable=True),
+        sa.Column(
+            'enable_sound_notifications',
+            sa.Boolean,
+            nullable=True,
+            server_default=sa.text('false'),
+        ),
+        sa.Column('language', sa.String, nullable=True),
+        sa.Column('user_consents_to_analytics', sa.Boolean, nullable=True),
+        sa.Column('email', sa.String, nullable=True),
+        sa.Column('email_verified', sa.Boolean, nullable=True),
+        sa.ForeignKeyConstraint(
+            ['current_org_id'], ['org.id'], name='current_org_fkey'
+        ),
+        sa.ForeignKeyConstraint(['role_id'], ['role.id'], name='user_role_fkey'),
+    )
+
+    # Create org_member table (junction table for many-to-many relationship)
+    op.create_table(
+        'org_member',
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column('user_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column('role_id', sa.Integer, nullable=False),
+        sa.Column('_llm_api_key', sa.String, nullable=False),
+        sa.Column('max_iterations', sa.Integer, nullable=True),
+        sa.Column('llm_model', sa.String, nullable=True),
+        sa.Column('_llm_api_key_for_byor', sa.String, nullable=True),
+        sa.Column('llm_base_url', sa.String, nullable=True),
+        sa.Column('status', sa.String, nullable=True),
+        sa.ForeignKeyConstraint(['org_id'], ['org.id'], name='om_org_fkey'),
+        sa.ForeignKeyConstraint(['user_id'], ['user.id'], name='om_user_fkey'),
+        sa.ForeignKeyConstraint(['role_id'], ['role.id'], name='om_role_fkey'),
+        sa.PrimaryKeyConstraint('org_id', 'user_id'),
+    )
+
+    # Add org_id column to existing tables
+    # billing_sessions
+    op.add_column(
+        'billing_sessions',
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True),
+    )
+    op.create_foreign_key(
+        'billing_sessions_org_fkey', 'billing_sessions', 'org', ['org_id'], ['id']
+    )
+
+    # Create conversation_metadata_saas table
+    op.create_table(
+        'conversation_metadata_saas',
+        sa.Column('conversation_id', sa.String(), nullable=False),
+        sa.Column('user_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=False),
+        sa.ForeignKeyConstraint(
+            ['user_id'], ['user.id'], name='conversation_metadata_saas_user_fkey'
+        ),
+        sa.ForeignKeyConstraint(
+            ['org_id'], ['org.id'], name='conversation_metadata_saas_org_fkey'
+        ),
+        sa.PrimaryKeyConstraint('conversation_id'),
+    )
+
+    # custom_secrets
+    op.add_column(
+        'custom_secrets',
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True),
+    )
+    op.create_foreign_key(
+        'custom_secrets_org_fkey', 'custom_secrets', 'org', ['org_id'], ['id']
+    )
+
+    # api_keys
+    op.add_column(
+        'api_keys', sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True)
+    )
+    op.create_foreign_key('api_keys_org_fkey', 'api_keys', 'org', ['org_id'], ['id'])
+
+    # slack_conversation
+    op.add_column(
+        'slack_conversation',
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True),
+    )
+    op.create_foreign_key(
+        'slack_conversation_org_fkey', 'slack_conversation', 'org', ['org_id'], ['id']
+    )
+
+    # slack_users
+    op.add_column(
+        'slack_users', sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True)
+    )
+    op.create_foreign_key(
+        'slack_users_org_fkey', 'slack_users', 'org', ['org_id'], ['id']
+    )
+
+    # stripe_customers
+    op.alter_column(
+        'stripe_customers',
+        'keycloak_user_id',
+        existing_type=sa.String(),
+        nullable=True,
+    )
+    op.add_column(
+        'stripe_customers',
+        sa.Column('org_id', postgresql.UUID(as_uuid=True), nullable=True),
+    )
+    op.create_foreign_key(
+        'stripe_customers_org_fkey', 'stripe_customers', 'org', ['org_id'], ['id']
+    )
+
+
+def downgrade() -> None:
+    # Drop already_migrated column from user_settings table
+    op.drop_column('user_settings', 'already_migrated')
+
+    # Drop foreign keys and columns added to existing tables
+    op.drop_constraint(
+        'stripe_customers_org_fkey', 'stripe_customers', type_='foreignkey'
+    )
+    op.drop_column('stripe_customers', 'org_id')
+    op.alter_column(
+        'stripe_customers',
+        'keycloak_user_id',
+        existing_type=sa.String(),
+        nullable=False,
+    )
+
+    op.drop_constraint('slack_users_org_fkey', 'slack_users', type_='foreignkey')
+    op.drop_column('slack_users', 'org_id')
+
+    op.drop_constraint(
+        'slack_conversation_org_fkey', 'slack_conversation', type_='foreignkey'
+    )
+    op.drop_column('slack_conversation', 'org_id')
+
+    op.drop_constraint('api_keys_org_fkey', 'api_keys', type_='foreignkey')
+    op.drop_column('api_keys', 'org_id')
+
+    op.drop_constraint('custom_secrets_org_fkey', 'custom_secrets', type_='foreignkey')
+    op.drop_column('custom_secrets', 'org_id')
+
+    # Drop conversation_metadata_saas table
+    op.drop_table('conversation_metadata_saas')
+
+    op.drop_constraint(
+        'billing_sessions_org_fkey', 'billing_sessions', type_='foreignkey'
+    )
+    op.drop_column('billing_sessions', 'org_id')
+
+    # Drop tables in reverse order due to foreign key constraints
+    op.drop_table('org_member')
+    op.drop_table('user')
+    op.drop_table('org')
+    op.drop_table('role')

enterprise/migrations/versions/090_add_git_user_fields_to_user.py

@@ -0,0 +1,28 @@
+"""Add git_user_name and git_user_email columns to user table.
+
+Revision ID: 090
+Revises: 089
+Create Date: 2025-01-22
+"""
+
+import sqlalchemy as sa
+from alembic import op
+
+revision = '090'
+down_revision = '089'
+
+
+def upgrade() -> None:
+    op.add_column(
+        'user',
+        sa.Column('git_user_name', sa.String, nullable=True),
+    )
+    op.add_column(
+        'user',
+        sa.Column('git_user_email', sa.String, nullable=True),
+    )
+
+
+def downgrade() -> None:
+    op.drop_column('user', 'git_user_email')
+    op.drop_column('user', 'git_user_name')

enterprise/migrations/versions/091_add_byor_export_enabled_flag.py

@@ -0,0 +1,46 @@
+"""Add byor_export_enabled flag to org table.
+
+Revision ID: 091
+Revises: 090
+Create Date: 2025-01-15 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '091'
+down_revision: Union[str, None] = '090'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Add byor_export_enabled column to org table with default false
+    op.add_column(
+        'org',
+        sa.Column(
+            'byor_export_enabled',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('false'),
+        ),
+    )
+
+    # Set byor_export_enabled to true for orgs that have completed billing sessions
+    op.execute(
+        sa.text("""
+            UPDATE org SET byor_export_enabled = TRUE
+            WHERE id IN (
+                SELECT DISTINCT org_id FROM billing_sessions
+                WHERE status = 'completed' AND org_id IS NOT NULL
+            )
+        """)
+    )
+
+
+def downgrade() -> None:
+    op.drop_column('org', 'byor_export_enabled')

enterprise/migrations/versions/092_rename_user_role_to_member.py

@@ -0,0 +1,29 @@
+"""Rename 'user' role to 'member' in role table.
+
+Revision ID: 092
+Revises: 091
+Create Date: 2025-02-12 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '092'
+down_revision: Union[str, None] = '091'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Rename 'user' role to 'member' for clarity
+    # This avoids confusion between the 'user' role and the 'user' entity/account
+    op.execute(sa.text("UPDATE role SET name = 'member' WHERE name = 'user'"))
+
+
+def downgrade() -> None:
+    # Revert 'member' role back to 'user'
+    op.execute(sa.text("UPDATE role SET name = 'user' WHERE name = 'member'"))

enterprise/migrations/versions/093_add_pending_free_credits.py

@@ -0,0 +1,37 @@
+"""Add pending_free_credits flag to org table.
+
+Revision ID: 093
+Revises: 092
+Create Date: 2025-02-17 00:00:00.000000
+
+"""
+
+from typing import Sequence, Union
+
+import sqlalchemy as sa
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = '093'
+down_revision: Union[str, None] = '092'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # Add pending_free_credits column to org table with default false.
+    # New orgs will have this set to TRUE at creation time.
+    # Existing orgs default to FALSE (not eligible - they already got $10 at signup).
+    op.add_column(
+        'org',
+        sa.Column(
+            'pending_free_credits',
+            sa.Boolean,
+            nullable=False,
+            server_default=sa.text('false'),
+        ),
+    )
+
+
+def downgrade() -> None:
+    op.drop_column('org', 'pending_free_credits')

enterprise/pyproject.toml

@@ -29,7 +29,6 @@ cloud-sql-python-connector = "^1.16.0"
 psycopg2-binary = "^2.9.10"
 pg8000 = "^1.31.2"
 stripe = "^11.5.0"
-prometheus-fastapi-instrumentator = "^7.0.2"
 python-json-logger = "^3.2.1"
 python-keycloak = "^5.3.1"
 asyncpg = "^0.30.0"
@@ -44,6 +43,13 @@ coredis = "^4.22.0"
 httpx = "*"
 scikit-learn = "^1.7.0"
 shap = "^0.48.0"
+google-cloud-recaptcha-enterprise = "^1.24.0"
+# Dependencies previously only in Dockerfile, now managed via poetry.lock
+prometheus-client = "^0.24.0"
+pandas = "^2.2.0"
+numpy = "^2.2.0"
+mcp = "^1.10.0"
+pillow = "^12.1.0"
 
 [tool.poetry.group.dev.dependencies]
 ruff = "0.8.3"

enterprise/saas_server.py

@@ -4,6 +4,10 @@ from dotenv import load_dotenv
 
 load_dotenv()
 
+# Ensure SAAS configuration is used
+if not os.getenv('OPENHANDS_CONFIG_CLS'):
+    os.environ['OPENHANDS_CONFIG_CLS'] = 'server.config.SaaSServerConfig'
+
 import socketio  # noqa: E402
 from fastapi import Request, status  # noqa: E402
 from fastapi.middleware.cors import CORSMiddleware  # noqa: E402
@@ -18,7 +22,6 @@ from server.auth.constants import (  # noqa: E402
 )
 from server.constants import PERMITTED_CORS_ORIGINS  # noqa: E402
 from server.logger import logger  # noqa: E402
-from server.metrics import metrics_app  # noqa: E402
 from server.middleware import SetAuthCookieMiddleware  # noqa: E402
 from server.rate_limit import setup_rate_limit_handler  # noqa: E402
 from server.routes.api_keys import api_router as api_keys_router  # noqa: E402
@@ -35,6 +38,7 @@ from server.routes.integration.linear import linear_integration_router  # noqa:
 from server.routes.integration.slack import slack_router  # noqa: E402
 from server.routes.mcp_patch import patch_mcp_server  # noqa: E402
 from server.routes.oauth_device import oauth_device_router  # noqa: E402
+from server.routes.orgs import org_router  # noqa: E402
 from server.routes.readiness import readiness_router  # noqa: E402
 from server.routes.user import saas_user_router  # noqa: E402
 from server.sharing.shared_conversation_router import (  # noqa: E402
@@ -61,9 +65,6 @@ def is_saas():
     return {'saas': True}
 
 
-# This requires a trailing slash to access, like /api/metrics/
-base_app.mount('/internal/metrics', metrics_app())
-
 base_app.include_router(readiness_router)  # Add routes for readiness checks
 base_app.include_router(api_router)  # Add additional route for github auth
 base_app.include_router(oauth_router)  # Add additional route for oauth callback
@@ -77,8 +78,15 @@ base_app.include_router(shared_event_router)
 
 # Add GitHub integration router only if GITHUB_APP_CLIENT_ID is set
 if GITHUB_APP_CLIENT_ID:
+    # Make sure that the callback processor is loaded here so we don't get an error when deserializing
+    from integrations.github.github_v1_callback_processor import (  # noqa: E402
+        GithubV1CallbackProcessor,
+    )
     from server.routes.integration.github import github_integration_router  # noqa: E402
 
+    # Bludgeon mypy into not deleting my import
+    logger.debug(f'Loaded {GithubV1CallbackProcessor.__name__}')
+
     base_app.include_router(
         github_integration_router
     )  # Add additional route for integration webhook events
@@ -90,6 +98,7 @@ if GITLAB_APP_CLIENT_ID:
     base_app.include_router(gitlab_integration_router)
 
 base_app.include_router(api_keys_router)  # Add routes for API key management
+base_app.include_router(org_router)  # Add routes for organization management
 add_github_proxy_routes(base_app)
 add_debugging_routes(
     base_app

enterprise/server/auth/constants.py

@@ -38,8 +38,18 @@ ROLE_CHECK_ENABLED = os.getenv('ROLE_CHECK_ENABLED', 'false').lower() in (
     'y',
     'on',
 )
-BLOCKED_EMAIL_DOMAINS = [
-    domain.strip().lower()
-    for domain in os.getenv('BLOCKED_EMAIL_DOMAINS', '').split(',')
-    if domain.strip()
-]
+
+DUPLICATE_EMAIL_CHECK = os.getenv('DUPLICATE_EMAIL_CHECK', 'true') in ('1', 'true')
+
+# reCAPTCHA Enterprise
+RECAPTCHA_PROJECT_ID = os.getenv('RECAPTCHA_PROJECT_ID', '').strip()
+RECAPTCHA_SITE_KEY = os.getenv('RECAPTCHA_SITE_KEY', '').strip()
+RECAPTCHA_HMAC_SECRET = os.getenv('RECAPTCHA_HMAC_SECRET', '').strip()
+RECAPTCHA_BLOCK_THRESHOLD = float(os.getenv('RECAPTCHA_BLOCK_THRESHOLD', '0.3'))
+
+# Account Defender labels that indicate suspicious activity
+SUSPICIOUS_LABELS = {
+    'SUSPICIOUS_LOGIN_ACTIVITY',
+    'SUSPICIOUS_ACCOUNT_CREATION',
+    'RELATED_ACCOUNTS_NUMBER_HIGH',
+}

enterprise/server/auth/domain_blocker.py

@@ -1,20 +1,13 @@
-from server.auth.constants import BLOCKED_EMAIL_DOMAINS
+from storage.blocked_email_domain_store import BlockedEmailDomainStore
+from storage.database import session_maker
 
 from openhands.core.logger import openhands_logger as logger
 
 
 class DomainBlocker:
-    def __init__(self) -> None:
+    def __init__(self, store: BlockedEmailDomainStore) -> None:
         logger.debug('Initializing DomainBlocker')
-        self.blocked_domains: list[str] = BLOCKED_EMAIL_DOMAINS
-        if self.blocked_domains:
-            logger.info(
-                f'Successfully loaded {len(self.blocked_domains)} blocked email domains: {self.blocked_domains}'
-            )
-
-    def is_active(self) -> bool:
-        """Check if domain blocking is enabled"""
-        return bool(self.blocked_domains)
+        self.store = store
 
     def _extract_domain(self, email: str) -> str | None:
         """Extract and normalize email domain from email address"""
@@ -31,16 +24,16 @@ class DomainBlocker:
             return None
 
     def is_domain_blocked(self, email: str) -> bool:
-        """Check if email domain is blocked
+        """Check if email domain is blocked by querying the database directly via SQL.
 
         Supports blocking:
         - Exact domains: 'example.com' blocks 'user@example.com'
         - Subdomains: 'example.com' blocks 'user@subdomain.example.com'
         - TLDs: '.us' blocks 'user@company.us' and 'user@subdomain.company.us'
-        """
-        if not self.is_active():
-            return False
 
+        The blocking logic is handled efficiently in SQL, avoiding the need to load
+        all blocked domains into memory.
+        """
         if not email:
             logger.debug('No email provided for domain check')
             return False
@@ -50,26 +43,25 @@ class DomainBlocker:
             logger.debug(f'Could not extract domain from email: {email}')
             return False
 
-        # Check if domain matches any blocked pattern
-        for blocked_pattern in self.blocked_domains:
-            if blocked_pattern.startswith('.'):
-                # TLD pattern (e.g., '.us') - check if domain ends with it
-                if domain.endswith(blocked_pattern):
-                    logger.warning(
-                        f'Email domain {domain} is blocked by TLD pattern {blocked_pattern} for email: {email}'
-                    )
-                    return True
+        try:
+            # Query database directly via SQL to check if domain is blocked
+            is_blocked = self.store.is_domain_blocked(domain)
+
+            if is_blocked:
+                logger.warning(f'Email domain {domain} is blocked for email: {email}')
             else:
-                # Full domain pattern (e.g., 'example.com')
-                # Block exact match or subdomains
-                if domain == blocked_pattern or domain.endswith(f'.{blocked_pattern}'):
-                    logger.warning(
-                        f'Email domain {domain} is blocked by domain pattern {blocked_pattern} for email: {email}'
-                    )
-                    return True
+                logger.debug(f'Email domain {domain} is not blocked')
 
-        logger.debug(f'Email domain {domain} is not blocked')
-        return False
+            return is_blocked
+        except Exception as e:
+            logger.error(
+                f'Error checking if domain is blocked for email {email}: {e}',
+                exc_info=True,
+            )
+            # Fail-safe: if database query fails, don't block (allow auth to proceed)
+            return False
 
 
-domain_blocker = DomainBlocker()
+# Initialize store and domain blocker
+_store = BlockedEmailDomainStore(session_maker=session_maker)
+domain_blocker = DomainBlocker(store=_store)

enterprise/server/auth/gitlab_sync.py

@@ -1,12 +1,36 @@
 import asyncio
 
-from integrations.gitlab.gitlab_service import SaaSGitLabService
 from pydantic import SecretStr
+from sqlalchemy import select
 
 from openhands.core.logger import openhands_logger as logger
+from openhands.integrations.service_types import ProviderType
 from openhands.server.types import AppMode
 
 
+async def _user_has_gitlab_provider(user_id: str) -> bool:
+    """Check if the user has authenticated with GitLab.
+
+    Args:
+        user_id: The Keycloak user ID
+
+    Returns:
+        True if the user has a GitLab provider token, False otherwise
+    """
+    # Lazy import to avoid circular dependency issues at module load time
+    from storage.auth_tokens import AuthTokens
+    from storage.database import a_session_maker
+
+    async with a_session_maker() as session:
+        result = await session.execute(
+            select(AuthTokens).where(
+                AuthTokens.keycloak_user_id == user_id,
+                AuthTokens.identity_provider == ProviderType.GITLAB.value,
+            )
+        )
+        return result.scalars().first() is not None
+
+
 def schedule_gitlab_repo_sync(
     user_id: str, keycloak_access_token: SecretStr | None = None
 ) -> None:
@@ -15,10 +39,26 @@ def schedule_gitlab_repo_sync(
     Because the outer call is already a background task, we instruct the service
     to store repository data synchronously (store_in_background=False) to avoid
     nested background tasks while still keeping the overall operation async.
+
+    The sync is only performed if the user has authenticated with GitLab.
     """
 
     async def _run():
         try:
+            # Check if the user has a GitLab provider token before syncing
+            if not await _user_has_gitlab_provider(user_id):
+                logger.debug(
+                    'gitlab_repo_sync_skipped: user has no GitLab provider',
+                    extra={'user_id': user_id},
+                )
+                return
+
+            # Lazy import to avoid circular dependency:
+            # middleware -> gitlab_sync -> integrations.gitlab.gitlab_service
+            # -> openhands.integrations.gitlab.gitlab_service -> get_impl
+            # -> integrations.gitlab.gitlab_service (circular)
+            from integrations.gitlab.gitlab_service import SaaSGitLabService
+
             service = SaaSGitLabService(
                 external_auth_id=user_id, external_auth_token=keycloak_access_token
             )

enterprise/server/auth/recaptcha_service.py

@@ -0,0 +1,164 @@
+import hashlib
+import hmac
+from dataclasses import dataclass
+
+from google.cloud import recaptchaenterprise_v1
+from server.auth.constants import (
+    RECAPTCHA_BLOCK_THRESHOLD,
+    RECAPTCHA_HMAC_SECRET,
+    RECAPTCHA_PROJECT_ID,
+    RECAPTCHA_SITE_KEY,
+    SUSPICIOUS_LABELS,
+)
+
+from openhands.core.logger import openhands_logger as logger
+
+
+@dataclass
+class AssessmentResult:
+    """Result of a reCAPTCHA Enterprise assessment."""
+
+    name: str
+    score: float
+    valid: bool
+    action_valid: bool
+    reason_codes: list[str]
+    account_defender_labels: list[str]
+    allowed: bool
+
+
+class RecaptchaService:
+    """Service for creating reCAPTCHA Enterprise assessments."""
+
+    def __init__(self):
+        self._client = None
+        self.project_id = RECAPTCHA_PROJECT_ID
+        self.site_key = RECAPTCHA_SITE_KEY
+
+    @property
+    def client(self):
+        """Lazily initialize the reCAPTCHA client to avoid credential errors at import time."""
+        if self._client is None:
+            self._client = recaptchaenterprise_v1.RecaptchaEnterpriseServiceClient()
+        return self._client
+
+    def hash_account_id(self, email: str) -> str:
+        """Hash email using SHA256-HMAC for Account Defender.
+
+        Args:
+            email: The user's email address.
+
+        Returns:
+            Hex-encoded HMAC-SHA256 hash of the lowercase email.
+        """
+        return hmac.new(
+            RECAPTCHA_HMAC_SECRET.encode(),
+            email.lower().encode(),
+            hashlib.sha256,
+        ).hexdigest()
+
+    def create_assessment(
+        self,
+        token: str,
+        action: str,
+        user_ip: str,
+        user_agent: str,
+        email: str | None = None,
+        user_id: str | None = None,
+    ) -> AssessmentResult:
+        """Create a reCAPTCHA Enterprise assessment.
+
+        Args:
+            token: The reCAPTCHA token from the frontend.
+            action: The expected action name (e.g., 'LOGIN').
+            user_ip: The user's IP address.
+            user_agent: The user's browser user agent.
+            email: Optional email for Account Defender hashing.
+            user_id: Optional Keycloak user ID for logging correlation.
+
+        Returns:
+            AssessmentResult with score, validity, and allowed status.
+        """
+        event = recaptchaenterprise_v1.Event()
+        event.site_key = self.site_key
+        event.token = token
+        event.user_ip_address = user_ip
+        event.user_agent = user_agent
+        event.expected_action = action
+
+        # Account Defender: use user_info.account_id (hashed_account_id is deprecated)
+        if email:
+            user_info = recaptchaenterprise_v1.UserInfo()
+            user_info.account_id = self.hash_account_id(email)
+            # Also include email as a user identifier for better fraud detection
+            user_info.user_ids.append(recaptchaenterprise_v1.UserId(email=email))
+            event.user_info = user_info
+
+        assessment = recaptchaenterprise_v1.Assessment()
+        assessment.event = event
+
+        request = recaptchaenterprise_v1.CreateAssessmentRequest()
+        request.assessment = assessment
+        request.parent = f'projects/{self.project_id}'
+
+        response = self.client.create_assessment(request)
+
+        # Capture assessment name for potential annotation later
+        # Format: projects/{project_id}/assessments/{assessment_id}
+        assessment_name = response.name
+
+        token_properties = response.token_properties
+        risk_analysis = response.risk_analysis
+
+        score = risk_analysis.score
+        valid = token_properties.valid
+        action_valid = token_properties.action == action
+        reason_codes = [str(r) for r in risk_analysis.reasons]
+
+        # Extract Account Defender labels
+        account_defender_labels = []
+        if response.account_defender_assessment:
+            account_defender_labels = [
+                str(label) for label in response.account_defender_assessment.labels
+            ]
+
+        # Check if any suspicious labels are present
+        has_suspicious_labels = bool(set(account_defender_labels) & SUSPICIOUS_LABELS)
+
+        # Block if: invalid token, wrong action, low score, OR suspicious Account Defender labels
+        allowed = (
+            valid
+            and action_valid
+            and score >= RECAPTCHA_BLOCK_THRESHOLD
+            and not has_suspicious_labels
+        )
+
+        logger.info(
+            'recaptcha_assessment',
+            extra={
+                'assessment_name': assessment_name,
+                'score': score,
+                'valid': valid,
+                'action_valid': action_valid,
+                'reasons': reason_codes,
+                'account_defender_labels': account_defender_labels,
+                'has_suspicious_labels': has_suspicious_labels,
+                'allowed': allowed,
+                'user_ip': user_ip,
+                'user_id': user_id,
+                'email': email,
+            },
+        )
+
+        return AssessmentResult(
+            name=assessment_name,
+            score=score,
+            valid=valid,
+            action_valid=action_valid,
+            reason_codes=reason_codes,
+            account_defender_labels=account_defender_labels,
+            allowed=allowed,
+        )
+
+
+recaptcha_service = RecaptchaService()

enterprise/server/auth/saas_user_auth.py

@@ -77,6 +77,15 @@ class SaasUserAuth(UserAuth):
         self.access_token = SecretStr(tokens['access_token'])
         self.refresh_token = SecretStr(tokens['refresh_token'])
         self.refreshed = True
+        if not self.email or not self.email_verified or not self.user_id:
+            # We don't need to verify the signature here because we just refreshed
+            # this token from the IDP via token_manager.refresh()
+            access_token_payload = jwt.decode(
+                tokens['access_token'], options={'verify_signature': False}
+            )
+            self.user_id = access_token_payload['sub']
+            self.email = access_token_payload['email']
+            self.email_verified = access_token_payload['email_verified']
 
     def _is_token_expired(self, token: SecretStr):
         logger.debug('saas_user_auth_is_token_expired')
@@ -103,7 +112,6 @@ class SaasUserAuth(UserAuth):
             return settings
         settings_store = await self.get_user_settings_store()
         settings = await settings_store.load()
-        # If load() returned None, should settings be created?
         if settings:
             settings.email = self.email
             settings.email_verified = self.email_verified
@@ -208,9 +216,9 @@ class SaasUserAuth(UserAuth):
 
     async def get_mcp_api_key(self) -> str:
         api_key_store = ApiKeyStore.get_instance()
-        mcp_api_key = api_key_store.retrieve_mcp_api_key(self.user_id)
+        mcp_api_key = await api_key_store.retrieve_mcp_api_key(self.user_id)
         if not mcp_api_key:
-            mcp_api_key = api_key_store.create_api_key(
+            mcp_api_key = await api_key_store.create_api_key(
                 self.user_id, 'MCP_API_KEY', None
             )
         return mcp_api_key
@@ -274,11 +282,13 @@ async def saas_user_auth_from_bearer(request: Request) -> SaasUserAuth | None:
         if not user_id:
             return None
         offline_token = await token_manager.load_offline_token(user_id)
-        return SaasUserAuth(
+        saas_user_auth = SaasUserAuth(
             user_id=user_id,
             refresh_token=SecretStr(offline_token),
             auth_type=AuthType.BEARER,
         )
+        await saas_user_auth.refresh()
+        return saas_user_auth
     except Exception as exc:
         raise BearerTokenError from exc
 
@@ -317,7 +327,7 @@ async def saas_user_auth_from_signed_token(signed_token: str) -> SaasUserAuth:
     email_verified = access_token_payload['email_verified']
 
     # Check if email domain is blocked
-    if email and domain_blocker.is_active() and domain_blocker.is_domain_blocked(email):
+    if email and domain_blocker.is_domain_blocked(email):
         logger.warning(
             f'Blocked authentication attempt for existing user with email: {email}'
         )

enterprise/server/auth/token_manager.py

@@ -16,9 +16,11 @@ from keycloak.exceptions import (
     KeycloakError,
     KeycloakPostError,
 )
+from server.auth.auth_error import ExpiredError
 from server.auth.constants import (
     BITBUCKET_APP_CLIENT_ID,
     BITBUCKET_APP_CLIENT_SECRET,
+    DUPLICATE_EMAIL_CHECK,
     GITHUB_APP_CLIENT_ID,
     GITHUB_APP_CLIENT_SECRET,
     GITLAB_APP_CLIENT_ID,
@@ -425,6 +427,8 @@ class TokenManager:
         access_token = data.get('access_token')
         refresh_token = data.get('refresh_token')
         if not access_token or not refresh_token:
+            if data.get('error') == 'bad_refresh_token':
+                raise ExpiredError()
             raise ValueError(
                 'Failed to refresh token: missing access_token or refresh_token in response.'
             )
@@ -646,6 +650,10 @@ class TokenManager:
         if not email:
             return False
 
+        # We have the option to skip the duplicate email check in test environments
+        if not DUPLICATE_EMAIL_CHECK:
+            return False
+
         base_email = extract_base_email(email)
         if not base_email:
             logger.warning(f'Could not extract base email from: {email}')

enterprise/server/clustered_conversation_manager.py

@@ -8,8 +8,7 @@ import socketio
 from server.logger import logger
 from server.utils.conversation_callback_utils import invoke_conversation_callbacks
 from storage.database import session_maker
-from storage.saas_settings_store import SaasSettingsStore
-from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.core.config import LLMConfig
 from openhands.core.config.openhands_config import OpenHandsConfig
@@ -525,16 +524,18 @@ class ClusteredConversationManager(StandaloneConversationManager):
                 )
                 # Look up the user_id from the database
                 with session_maker() as session:
-                    conversation_metadata = (
-                        session.query(StoredConversationMetadata)
+                    conversation_metadata_saas = (
+                        session.query(StoredConversationMetadataSaas)
                         .filter(
-                            StoredConversationMetadata.conversation_id
+                            StoredConversationMetadataSaas.conversation_id
                             == conversation_id
                         )
                         .first()
                     )
                     user_id = (
-                        conversation_metadata.user_id if conversation_metadata else None
+                        str(conversation_metadata_saas.user_id)
+                        if conversation_metadata_saas
+                        else None
                     )
                 # Handle the stopped conversation asynchronously
                 asyncio.create_task(
@@ -743,6 +744,8 @@ class ClusteredConversationManager(StandaloneConversationManager):
             return
 
         # Restart the agent loop
+        from storage.saas_settings_store import SaasSettingsStore
+
         config = load_openhands_config()
         settings_store = await SaasSettingsStore.get_instance(config, user_id)
         settings = await settings_store.load()

enterprise/server/config.py

@@ -17,6 +17,7 @@ from server.auth.constants import (
     GITHUB_APP_PRIVATE_KEY,
     GITHUB_APP_WEBHOOK_SECRET,
     GITLAB_APP_CLIENT_ID,
+    RECAPTCHA_SITE_KEY,
 )
 
 from openhands.core.config.utils import load_openhands_config
@@ -187,4 +188,7 @@ class SaaSServerConfig(ServerConfig):
         if self.auth_url:
             config['AUTH_URL'] = self.auth_url
 
+        if RECAPTCHA_SITE_KEY:
+            config['RECAPTCHA_SITE_KEY'] = RECAPTCHA_SITE_KEY
+
         return config

enterprise/server/constants.py

@@ -15,23 +15,31 @@ IS_FEATURE_ENV = (
 )  # Does not include the staging deployment
 IS_LOCAL_ENV = bool(HOST == 'localhost')
 
+# Role name constants
+ROLE_OWNER = 'owner'
+ROLE_ADMIN = 'admin'
+ROLE_MEMBER = 'member'
+
 # Deprecated - billing margins are now handled internally in litellm
 DEFAULT_BILLING_MARGIN = float(os.environ.get('DEFAULT_BILLING_MARGIN', '1.0'))
 
 # Map of user settings versions to their corresponding default LLM models
-# This ensures that CURRENT_USER_SETTINGS_VERSION and LITELLM_DEFAULT_MODEL stay in sync
-USER_SETTINGS_VERSION_TO_MODEL = {
+# This ensures that PERSONAL_WORKSPACE_VERSION_TO_MODEL and LITELLM_DEFAULT_MODEL stay in sync
+PERSONAL_WORKSPACE_VERSION_TO_MODEL = {
     1: 'claude-3-5-sonnet-20241022',
     2: 'claude-3-7-sonnet-20250219',
     3: 'claude-sonnet-4-20250514',
     4: 'claude-sonnet-4-20250514',
-    5: 'claude-opus-4-5-20251101',
+    # Minimax is now the default as it gives results close to claude in terms of quality
+    # but at a much lower price
+    5: 'minimax-m2.5',
 }
 
 LITELLM_DEFAULT_MODEL = os.getenv('LITELLM_DEFAULT_MODEL')
 
 # Current user settings version - this should be the latest key in USER_SETTINGS_VERSION_TO_MODEL
-CURRENT_USER_SETTINGS_VERSION = max(USER_SETTINGS_VERSION_TO_MODEL.keys())
+ORG_SETTINGS_VERSION = max(PERSONAL_WORKSPACE_VERSION_TO_MODEL.keys())
+PERSONAL_WORKSPACE_VERSION = max(PERSONAL_WORKSPACE_VERSION_TO_MODEL.keys())
 
 LITE_LLM_API_URL = os.environ.get(
     'LITE_LLM_API_URL', 'https://llm-proxy.app.all-hands.dev'
@@ -53,9 +61,9 @@ SUBSCRIPTION_PRICE_DATA = {
     },
 }
 
-DEFAULT_INITIAL_BUDGET = float(os.environ.get('DEFAULT_INITIAL_BUDGET', '10'))
+FREE_CREDIT_THRESHOLD = float(os.environ.get('FREE_CREDIT_THRESHOLD', '10'))
+FREE_CREDIT_AMOUNT = float(os.environ.get('FREE_CREDIT_AMOUNT', '10'))
 STRIPE_API_KEY = os.environ.get('STRIPE_API_KEY', None)
-STRIPE_WEBHOOK_SECRET = os.environ.get('STRIPE_WEBHOOK_SECRET', None)
 REQUIRE_PAYMENT = os.environ.get('REQUIRE_PAYMENT', '0') in ('1', 'true')
 
 SLACK_CLIENT_ID = os.environ.get('SLACK_CLIENT_ID', None)
@@ -73,37 +81,23 @@ PERMITTED_CORS_ORIGINS = [
 
 
 def build_litellm_proxy_model_path(model_name: str) -> str:
-    """
-    Build the LiteLLM proxy model path based on environment and model name.
-
-    This utility constructs the full model path for LiteLLM proxy based on:
-    - Environment type (staging vs prod)
-    - The provided model name
+    """Build the LiteLLM proxy model path based on model name.
 
     Args:
         model_name: The base model name (e.g., 'claude-3-7-sonnet-20250219')
 
     Returns:
-        The full LiteLLM proxy model path (e.g., 'litellm_proxy/prod/claude-3-7-sonnet-20250219')
+        The full LiteLLM proxy model path (e.g., 'litellm_proxy/claude-3-7-sonnet-20250219')
     """
-
-    if 'prod' in model_name or 'litellm' in model_name or 'proxy' in model_name:
+    if 'litellm' in model_name:
         raise ValueError("Only include model name, don't include prefix")
 
-    prefix = 'litellm_proxy/'
-
-    if not IS_STAGING_ENV and not IS_LOCAL_ENV:
-        prefix += 'prod/'
-
-    return prefix + model_name
+    return 'litellm_proxy/' + model_name
 
 
 def get_default_litellm_model():
-    """
-    Construct proxy for litellm model based on user settings and environment type (staging vs prod)
-    if not set explicitly
-    """
+    """Construct proxy for litellm model based on user settings if not set explicitly."""
     if LITELLM_DEFAULT_MODEL:
         return LITELLM_DEFAULT_MODEL
-    model = USER_SETTINGS_VERSION_TO_MODEL[CURRENT_USER_SETTINGS_VERSION]
+    model = PERSONAL_WORKSPACE_VERSION_TO_MODEL[PERSONAL_WORKSPACE_VERSION]
     return build_litellm_proxy_model_path(model)

enterprise/server/conversation_callback_processor/github_callback_processor.py

@@ -14,7 +14,6 @@ from storage.conversation_callback import (
     ConversationCallback,
     ConversationCallbackProcessor,
 )
-from storage.database import session_maker
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.core.schema.agent import AgentState
@@ -108,13 +107,10 @@ class GithubCallbackProcessor(ConversationCallbackProcessor):
                     f'[GitHub] Sent summary instruction to conversation {conversation_id} {summary_event}'
                 )
 
-                # Update the processor state
+                # Update the processor state - the outer session will commit this
                 self.send_summary_instruction = False
                 callback.set_processor(self)
                 callback.updated_at = datetime.now()
-                with session_maker() as session:
-                    session.merge(callback)
-                    session.commit()
                 return
 
             # Extract the summary from the event store
@@ -130,14 +126,15 @@ class GithubCallbackProcessor(ConversationCallbackProcessor):
 
             logger.info(f'[GitHub] Summary sent for conversation {conversation_id}')
 
-            # Mark callback as completed status
+            # Mark callback as completed status - the outer session will commit this
             callback.status = CallbackStatus.COMPLETED
             callback.updated_at = datetime.now()
-            with session_maker() as session:
-                session.merge(callback)
-                session.commit()
 
         except Exception as e:
             logger.exception(
                 f'[GitHub] Error processing conversation callback: {str(e)}'
             )
+            # Mark callback as error to prevent infinite re-invocation
+            # The outer session will commit this
+            callback.status = CallbackStatus.ERROR
+            callback.updated_at = datetime.now()

enterprise/server/email_validation.py

@@ -0,0 +1,68 @@
+"""
+Email domain validation utilities for enterprise endpoints.
+"""
+
+from fastapi import Depends, HTTPException, Request, status
+
+from openhands.core.logger import openhands_logger as logger
+from openhands.server.user_auth import get_user_auth, get_user_id
+
+
+async def get_admin_user_id(
+    request: Request, user_id: str | None = Depends(get_user_id)
+) -> str:
+    """
+    Dependency that validates user has @openhands.dev email domain.
+
+    This dependency can be used in place of get_user_id for endpoints that
+    should only be accessible to admin users. Currently, this is implemented
+    by checking for @openhands.dev email domain.
+
+    TODO: In the future, this should be replaced with an explicit is_admin flag
+    in user/org settings instead of relying on email domain validation.
+
+    Args:
+        request: FastAPI request object
+        user_id: User ID from get_user_id dependency
+
+    Returns:
+        str: User ID if email domain is valid
+
+    Raises:
+        HTTPException: 403 if email domain is not @openhands.dev
+        HTTPException: 401 if user is not authenticated
+
+    Example:
+        @router.post('/endpoint')
+        async def create_resource(
+            user_id: str = Depends(get_admin_user_id),
+        ):
+            # Only admin users can access this endpoint
+            pass
+    """
+    if not user_id:
+        raise HTTPException(
+            status_code=status.HTTP_401_UNAUTHORIZED,
+            detail='User not authenticated',
+        )
+
+    user_auth = await get_user_auth(request)
+    user_email = await user_auth.get_user_email()
+
+    if not user_email:
+        raise HTTPException(
+            status_code=status.HTTP_401_UNAUTHORIZED,
+            detail='User email not available',
+        )
+
+    if not user_email.endswith('@openhands.dev'):
+        logger.warning(
+            'Access denied - invalid email domain',
+            extra={'user_id': user_id, 'email_domain': user_email.split('@')[-1]},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail='Access restricted to @openhands.dev users',
+        )
+
+    return user_id

enterprise/server/maintenance_task_processor/README.md

@@ -44,11 +44,13 @@ class MyProcessor(MaintenanceTaskProcessor):
 ### UserVersionUpgradeProcessor
 
 Located in `user_version_upgrade_processor.py`, this processor:
+
 - Handles up to 100 user IDs per task
-- Upgrades users with `user_version < CURRENT_USER_SETTINGS_VERSION`
+- Upgrades users with `user_version < ORG_SETTINGS_VERSION`
 - Uses `SaasSettingsStore.create_default_settings()` for upgrades
 
 **Usage:**
+
 ```python
 from server.maintenance_task_processor.user_version_upgrade_processor import UserVersionUpgradeProcessor
 
@@ -144,22 +146,26 @@ task = create_maintenance_task(
 ## Best Practices
 
 ### Processor Design
+
 - Keep tasks short-running (under 1 minute)
 - Handle errors gracefully and return meaningful error information
 - Use batch processing for large datasets
 - Include progress information in the return dict
 
 ### Error Handling
+
 - Always wrap your processor logic in try-catch blocks
 - Return structured error information
 - Log important events for debugging
 
 ### Performance
+
 - Limit batch sizes to avoid long-running tasks
 - Use database sessions efficiently
 - Consider memory usage for large datasets
 
 ### Testing
+
 - Create unit tests for your processors
 - Test error conditions
 - Verify the processor serialization/deserialization works correctly
@@ -167,6 +173,7 @@ task = create_maintenance_task(
 ## Database Patterns
 
 The maintenance task system follows the repository's established patterns:
+
 - Uses `session_maker()` for database operations
 - Wraps sync database operations in `call_sync_from_async` for async routes
 - Follows proper SQLAlchemy query patterns
@@ -174,15 +181,18 @@ The maintenance task system follows the repository's established patterns:
 ## Integration with Existing Systems
 
 ### User Management
+
 - Integrates with the existing `UserSettings` model
-- Uses the current user versioning system (`CURRENT_USER_SETTINGS_VERSION`)
+- Uses the current user versioning system (`ORG_SETTINGS_VERSION`)
 - Maintains compatibility with existing user management workflows
 
 ### Authentication
+
 - Admin endpoints use the existing SaaS authentication system
 - Requires users to have `admin = True` in their UserSettings
 
 ### Monitoring
+
 - Tasks are logged with structured information
 - Status updates are tracked in the database
 - Error information is preserved for debugging
@@ -206,6 +216,7 @@ The maintenance task system follows the repository's established patterns:
 ## Future Enhancements
 
 Potential improvements that could be added:
+
 - Task dependencies and scheduling
 - Retry mechanisms for failed tasks
 - Real-time progress updates

enterprise/server/maintenance_task_processor/user_version_upgrade_processor.py

@@ -1,155 +0,0 @@
-from __future__ import annotations
-
-from typing import List
-
-from server.constants import CURRENT_USER_SETTINGS_VERSION
-from server.logger import logger
-from storage.database import session_maker
-from storage.maintenance_task import MaintenanceTask, MaintenanceTaskProcessor
-from storage.saas_settings_store import SaasSettingsStore
-from storage.user_settings import UserSettings
-
-from openhands.core.config import load_openhands_config
-
-
-class UserVersionUpgradeProcessor(MaintenanceTaskProcessor):
-    """
-    Processor for upgrading user settings to the current version.
-
-    This processor takes a list of user IDs and upgrades any users
-    whose user_version is less than CURRENT_USER_SETTINGS_VERSION.
-    """
-
-    user_ids: List[str]
-
-    async def __call__(self, task: MaintenanceTask) -> dict:
-        """
-        Process user version upgrades for the specified user IDs.
-
-        Args:
-            task: The maintenance task being processed
-
-        Returns:
-            dict: Results containing successful and failed user IDs
-        """
-        logger.info(
-            'user_version_upgrade_processor:start',
-            extra={
-                'task_id': task.id,
-                'user_count': len(self.user_ids),
-                'current_version': CURRENT_USER_SETTINGS_VERSION,
-            },
-        )
-
-        if len(self.user_ids) > 100:
-            raise ValueError(
-                f'Too many user IDs: {len(self.user_ids)}. Maximum is 100.'
-            )
-
-        config = load_openhands_config()
-
-        # Track results
-        successful_upgrades = []
-        failed_upgrades = []
-        users_already_current = []
-
-        # Find users that need upgrading
-        with session_maker() as session:
-            users_to_upgrade = (
-                session.query(UserSettings)
-                .filter(
-                    UserSettings.keycloak_user_id.in_(self.user_ids),
-                    UserSettings.user_version < CURRENT_USER_SETTINGS_VERSION,
-                )
-                .all()
-            )
-
-            # Track users that are already current
-            users_needing_upgrade_ids = {u.keycloak_user_id for u in users_to_upgrade}
-            users_already_current = [
-                uid for uid in self.user_ids if uid not in users_needing_upgrade_ids
-            ]
-
-            logger.info(
-                'user_version_upgrade_processor:found_users',
-                extra={
-                    'task_id': task.id,
-                    'users_to_upgrade': len(users_to_upgrade),
-                    'users_already_current': len(users_already_current),
-                    'total_requested': len(self.user_ids),
-                },
-            )
-
-        # Process each user that needs upgrading
-        for user_settings in users_to_upgrade:
-            user_id = user_settings.keycloak_user_id
-            old_version = user_settings.user_version
-
-            try:
-                logger.info(
-                    'user_version_upgrade_processor:upgrading_user',
-                    extra={
-                        'task_id': task.id,
-                        'user_id': user_id,
-                        'old_version': old_version,
-                        'new_version': CURRENT_USER_SETTINGS_VERSION,
-                    },
-                )
-
-                # Create SaasSettingsStore instance and upgrade
-                settings_store = await SaasSettingsStore.get_instance(config, user_id)
-                await settings_store.create_default_settings(user_settings)
-
-                successful_upgrades.append(
-                    {
-                        'user_id': user_id,
-                        'old_version': old_version,
-                        'new_version': CURRENT_USER_SETTINGS_VERSION,
-                    }
-                )
-
-                logger.info(
-                    'user_version_upgrade_processor:user_upgraded',
-                    extra={
-                        'task_id': task.id,
-                        'user_id': user_id,
-                        'old_version': old_version,
-                        'new_version': CURRENT_USER_SETTINGS_VERSION,
-                    },
-                )
-
-            except Exception as e:
-                failed_upgrades.append(
-                    {'user_id': user_id, 'old_version': old_version, 'error': str(e)}
-                )
-
-                logger.error(
-                    'user_version_upgrade_processor:user_upgrade_failed',
-                    extra={
-                        'task_id': task.id,
-                        'user_id': user_id,
-                        'old_version': old_version,
-                        'error': str(e),
-                    },
-                )
-
-        # Create result summary
-        result = {
-            'total_users': len(self.user_ids),
-            'users_already_current': users_already_current,
-            'successful_upgrades': successful_upgrades,
-            'failed_upgrades': failed_upgrades,
-            'summary': (
-                f'Processed {len(self.user_ids)} users: '
-                f'{len(successful_upgrades)} upgraded, '
-                f'{len(users_already_current)} already current, '
-                f'{len(failed_upgrades)} errors'
-            ),
-        }
-
-        logger.info(
-            'user_version_upgrade_processor:completed',
-            extra={'task_id': task.id, 'result': result},
-        )
-
-        return result

enterprise/server/mcp/mcp_config.py

@@ -1,7 +1,5 @@
 from typing import TYPE_CHECKING
 
-from storage.api_key_store import ApiKeyStore
-
 if TYPE_CHECKING:
     from openhands.core.config.openhands_config import OpenHandsConfig
 
@@ -24,7 +22,7 @@ from openhands.core.logger import openhands_logger as logger
 # NOTE: these details are specific to the MCP protocol
 class SaaSOpenHandsMCPConfig(OpenHandsMCPConfig):
     @staticmethod
-    def create_default_mcp_server_config(
+    async def create_default_mcp_server_config(
         host: str, config: 'OpenHandsConfig', user_id: str | None = None
     ) -> tuple[MCPSHTTPServerConfig | None, list[MCPStdioServerConfig]]:
         """
@@ -36,13 +34,16 @@ class SaaSOpenHandsMCPConfig(OpenHandsMCPConfig):
         Returns:
             A tuple containing the default SSE server configuration and a list of MCP stdio server configurations
         """
+        from storage.api_key_store import ApiKeyStore
 
         api_key_store = ApiKeyStore.get_instance()
         if user_id:
-            api_key = api_key_store.retrieve_mcp_api_key(user_id)
+            api_key = await api_key_store.retrieve_mcp_api_key(user_id)
 
             if not api_key:
-                api_key = api_key_store.create_api_key(user_id, 'MCP_API_KEY', None)
+                api_key = await api_key_store.create_api_key(
+                    user_id, 'MCP_API_KEY', None
+                )
 
             if not api_key:
                 logger.error(f'Could not provision MCP API Key for user: {user_id}')

enterprise/server/metrics.py

@@ -1,43 +0,0 @@
-from typing import Callable
-
-from prometheus_client import Gauge, make_asgi_app
-from server.clustered_conversation_manager import ClusteredConversationManager
-
-from openhands.server.shared import (
-    conversation_manager,
-)
-
-RUNNING_AGENT_LOOPS_GAUGE = Gauge(
-    'saas_running_agent_loops',
-    'Count of running agent loops, aggregate by session_id to dedupe',
-    ['session_id'],
-)
-
-
-async def _update_metrics():
-    """Update any prometheus metrics that are not updated during normal operation."""
-    if isinstance(conversation_manager, ClusteredConversationManager):
-        running_agent_loops = (
-            await conversation_manager.get_running_agent_loops_locally()
-        )
-        # Clear so we don't keep counting old sessions.
-        # This is theoretically a race condition but this is scraped on a regular interval.
-        RUNNING_AGENT_LOOPS_GAUGE.clear()
-        # running_agent_loops shouldn't be None, but can be.
-        if running_agent_loops is not None:
-            for sid in running_agent_loops:
-                RUNNING_AGENT_LOOPS_GAUGE.labels(session_id=sid).set(1)
-
-
-def metrics_app() -> Callable:
-    metrics_callable = make_asgi_app()
-
-    async def wrapped_handler(scope, receive, send):
-        """
-        Call _update_metrics before serving Prometheus metrics endpoint.
-        Not wrapped in a `try`, failing would make metrics endpoint unavailable.
-        """
-        await _update_metrics()
-        await metrics_callable(scope, receive, send)
-
-    return wrapped_handler

enterprise/server/middleware.py

@@ -103,7 +103,7 @@ class SetAuthCookieMiddleware:
         keycloak_auth_cookie = request.cookies.get('keycloak_auth')
         auth_header = request.headers.get('Authorization')
         mcp_auth_header = request.headers.get('X-Session-API-Key')
-        accepted_tos = False
+        accepted_tos: bool | None = False
         if (
             keycloak_auth_cookie is None
             and (auth_header is None or not auth_header.startswith('Bearer '))
@@ -144,7 +144,7 @@ class SetAuthCookieMiddleware:
         # "if accepted_tos is not None" as there should not be any users with
         # accepted_tos equal to "None"
         if accepted_tos is False and request.url.path != '/api/accept_tos':
-            logger.error('User has not accepted the terms of service')
+            logger.warning('User has not accepted the terms of service')
             raise TosNotAcceptedError
 
     def _should_attach(self, request: Request) -> bool:
@@ -162,10 +162,18 @@ class SetAuthCookieMiddleware:
             '/api/email/resend',
             '/oauth/device/authorize',
             '/oauth/device/token',
+            '/api/v1/web-client/config',
+            '/api/v1/webhooks/secrets',
         )
         if path in ignore_paths:
             return False
 
+        # Allow public access to shared conversations and events
+        if path.startswith('/api/shared-conversations') or path.startswith(
+            '/api/shared-events'
+        ):
+            return False
+
         is_mcp = path.startswith('/mcp')
         is_api_route = path.startswith('/api')
         return is_api_route or is_mcp

enterprise/server/routes/api_keys.py

@@ -1,113 +1,86 @@
 from datetime import UTC, datetime
 
-import httpx
 from fastapi import APIRouter, Depends, HTTPException, status
 from pydantic import BaseModel, field_validator
-from server.config import get_config
-from server.constants import (
-    BYOR_KEY_VERIFICATION_TIMEOUT,
-    LITE_LLM_API_KEY,
-    LITE_LLM_API_URL,
-)
 from storage.api_key_store import ApiKeyStore
-from storage.database import session_maker
-from storage.saas_settings_store import SaasSettingsStore
+from storage.lite_llm_manager import LiteLlmManager
+from storage.org_member import OrgMember
+from storage.org_member_store import OrgMemberStore
+from storage.org_service import OrgService
+from storage.user_store import UserStore
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.server.user_auth import get_user_id
-from openhands.utils.async_utils import call_sync_from_async
-from openhands.utils.http_session import httpx_verify_option
 
 
 # Helper functions for BYOR API key management
 async def get_byor_key_from_db(user_id: str) -> str | None:
     """Get the BYOR key from the database for a user."""
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
+    user = await UserStore.get_user_by_id_async(user_id)
+    if not user:
+        return None
 
-    user_db_settings = await call_sync_from_async(
-        settings_store.get_user_settings_by_keycloak_id, user_id
-    )
-    if user_db_settings and user_db_settings.llm_api_key_for_byor:
-        return user_db_settings.llm_api_key_for_byor
+    current_org_id = user.current_org_id
+    current_org_member: OrgMember = None
+    for org_member in user.org_members:
+        if org_member.org_id == current_org_id:
+            current_org_member = org_member
+            break
+    if not current_org_member:
+        return None
+    if current_org_member.llm_api_key_for_byor:
+        return current_org_member.llm_api_key_for_byor.get_secret_value()
     return None
 
 
 async def store_byor_key_in_db(user_id: str, key: str) -> None:
     """Store the BYOR key in the database for a user."""
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
+    user = await UserStore.get_user_by_id_async(user_id)
+    if not user:
+        return None
 
-    def _update_user_settings():
-        with session_maker() as session:
-            user_db_settings = settings_store.get_user_settings_by_keycloak_id(
-                user_id, session
-            )
-            if user_db_settings:
-                user_db_settings.llm_api_key_for_byor = key
-                session.commit()
-                logger.info(
-                    'Successfully stored BYOR key in user settings',
-                    extra={'user_id': user_id},
-                )
-            else:
-                logger.warning(
-                    'User settings not found when trying to store BYOR key',
-                    extra={'user_id': user_id},
-                )
-
-    await call_sync_from_async(_update_user_settings)
+    current_org_id = user.current_org_id
+    current_org_member: OrgMember = None
+    for org_member in user.org_members:
+        if org_member.org_id == current_org_id:
+            current_org_member = org_member
+            break
+    if not current_org_member:
+        return None
+    current_org_member.llm_api_key_for_byor = key
+    OrgMemberStore.update_org_member(current_org_member)
 
 
 async def generate_byor_key(user_id: str) -> str | None:
     """Generate a new BYOR key for a user."""
-    if not (LITE_LLM_API_KEY and LITE_LLM_API_URL):
-        logger.warning(
-            'LiteLLM API configuration not found', extra={'user_id': user_id}
-        )
-        return None
-
     try:
-        async with httpx.AsyncClient(
-            verify=httpx_verify_option(),
-            headers={
-                'x-goog-api-key': LITE_LLM_API_KEY,
-            },
-        ) as client:
-            response = await client.post(
-                f'{LITE_LLM_API_URL}/key/generate',
-                json={
+        user = await UserStore.get_user_by_id_async(user_id)
+        if not user:
+            return None
+        current_org_id = str(user.current_org_id)
+        key = await LiteLlmManager.generate_key(
+            user_id,
+            current_org_id,
+            f'BYOR Key - user {user_id}, org {current_org_id}',
+            {'type': 'byor'},
+        )
+
+        if key:
+            logger.info(
+                'Successfully generated new BYOR key',
+                extra={
                     'user_id': user_id,
-                    'metadata': {'type': 'byor'},
-                    'key_alias': f'BYOR Key - user {user_id}',
+                    'key_length': len(key) if key else 0,
+                    'key_prefix': key[:10] + '...' if key and len(key) > 10 else key,
                 },
             )
-            response.raise_for_status()
-            response_json = response.json()
-            key = response_json.get('key')
-
-            if key:
-                logger.info(
-                    'Successfully generated new BYOR key',
-                    extra={
-                        'user_id': user_id,
-                        'key_length': len(key) if key else 0,
-                        'key_prefix': key[:10] + '...'
-                        if key and len(key) > 10
-                        else key,
-                    },
-                )
-                return key
-            else:
-                logger.error(
-                    'Failed to generate BYOR LLM API key - no key in response',
-                    extra={'user_id': user_id, 'response_json': response_json},
-                )
-                return None
+            return key
+        else:
+            logger.error(
+                'Failed to generate BYOR LLM API key - no key in response',
+                extra={'user_id': user_id},
+            )
+            return None
     except Exception as e:
         logger.exception(
             'Error generating BYOR key',
@@ -116,96 +89,25 @@ async def generate_byor_key(user_id: str) -> str | None:
         return None
 
 
-async def verify_byor_key_in_litellm(byor_key: str, user_id: str) -> bool:
-    """Verify that a BYOR key is valid in LiteLLM by making a lightweight API call.
-
-    Args:
-        byor_key: The BYOR key to verify
-        user_id: The user ID for logging purposes
-
-    Returns:
-        True if the key is verified as valid, False if verification fails or key is invalid.
-        Returns False on network errors/timeouts to ensure we don't return potentially invalid keys.
-    """
-    if not (LITE_LLM_API_URL and byor_key):
-        return False
-
-    try:
-        async with httpx.AsyncClient(
-            verify=httpx_verify_option(),
-            timeout=BYOR_KEY_VERIFICATION_TIMEOUT,
-        ) as client:
-            # Make a lightweight request to verify the key
-            # Using /v1/models endpoint as it's lightweight and requires authentication
-            response = await client.get(
-                f'{LITE_LLM_API_URL}/v1/models',
-                headers={
-                    'Authorization': f'Bearer {byor_key}',
-                },
-            )
-
-            # Only 200 status code indicates valid key
-            if response.status_code == 200:
-                logger.debug(
-                    'BYOR key verification successful',
-                    extra={'user_id': user_id},
-                )
-                return True
-
-            # All other status codes (401, 403, 500, etc.) are treated as invalid
-            # This includes authentication errors and server errors
-            logger.warning(
-                'BYOR key verification failed - treating as invalid',
-                extra={
-                    'user_id': user_id,
-                    'status_code': response.status_code,
-                    'key_prefix': byor_key[:10] + '...'
-                    if len(byor_key) > 10
-                    else byor_key,
-                },
-            )
-            return False
-
-    except (httpx.TimeoutException, Exception) as e:
-        # Any exception (timeout, network error, etc.) means we can't verify
-        # Return False to trigger regeneration rather than returning potentially invalid key
-        logger.warning(
-            'BYOR key verification error - treating as invalid to ensure key validity',
-            extra={
-                'user_id': user_id,
-                'error': str(e),
-                'error_type': type(e).__name__,
-            },
-        )
-        return False
-
-
 async def delete_byor_key_from_litellm(user_id: str, byor_key: str) -> bool:
-    """Delete the BYOR key from LiteLLM using the key directly."""
-    if not (LITE_LLM_API_KEY and LITE_LLM_API_URL):
-        logger.warning(
-            'LiteLLM API configuration not found', extra={'user_id': user_id}
-        )
-        return False
+    """Delete the BYOR key from LiteLLM using the key directly.
 
+    Also attempts to delete by key alias if the key is not found,
+    to clean up orphaned aliases that could block key regeneration.
+    """
     try:
-        async with httpx.AsyncClient(
-            verify=httpx_verify_option(),
-            headers={
-                'x-goog-api-key': LITE_LLM_API_KEY,
-            },
-        ) as client:
-            # Delete the key directly using the key value
-            delete_url = f'{LITE_LLM_API_URL}/key/delete'
-            delete_payload = {'keys': [byor_key]}
+        # Get user to construct the key alias
+        user = await UserStore.get_user_by_id_async(user_id)
+        key_alias = None
+        if user and user.current_org_id:
+            key_alias = f'BYOR Key - user {user_id}, org {user.current_org_id}'
 
-            delete_response = await client.post(delete_url, json=delete_payload)
-            delete_response.raise_for_status()
-            logger.info(
-                'Successfully deleted BYOR key from LiteLLM',
-                extra={'user_id': user_id},
-            )
-            return True
+        await LiteLlmManager.delete_key(byor_key, key_alias=key_alias)
+        logger.info(
+            'Successfully deleted BYOR key from LiteLLM',
+            extra={'user_id': user_id},
+        )
+        return True
     except Exception as e:
         logger.exception(
             'Error deleting BYOR key from LiteLLM',
@@ -246,15 +148,35 @@ class LlmApiKeyResponse(BaseModel):
     key: str | None
 
 
+class ByorPermittedResponse(BaseModel):
+    permitted: bool
+
+
+@api_router.get('/llm/byor/permitted', response_model=ByorPermittedResponse)
+async def check_byor_permitted(user_id: str = Depends(get_user_id)):
+    """Check if BYOR key export is permitted for the user's current org."""
+    try:
+        permitted = await OrgService.check_byor_export_enabled(user_id)
+        return {'permitted': permitted}
+    except Exception as e:
+        logger.exception(
+            'Error checking BYOR export permission', extra={'error': str(e)}
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to check BYOR export permission',
+        )
+
+
 @api_router.post('', response_model=ApiKeyCreateResponse)
 async def create_api_key(key_data: ApiKeyCreate, user_id: str = Depends(get_user_id)):
     """Create a new API key for the authenticated user."""
     try:
-        api_key = api_key_store.create_api_key(
+        api_key = await api_key_store.create_api_key(
             user_id, key_data.name, key_data.expires_at
         )
         # Get the created key details
-        keys = api_key_store.list_api_keys(user_id)
+        keys = await api_key_store.list_api_keys(user_id)
         for key in keys:
             if key['name'] == key_data.name:
                 return {
@@ -282,7 +204,7 @@ async def create_api_key(key_data: ApiKeyCreate, user_id: str = Depends(get_user
 async def list_api_keys(user_id: str = Depends(get_user_id)):
     """List all API keys for the authenticated user."""
     try:
-        keys = api_key_store.list_api_keys(user_id)
+        keys = await api_key_store.list_api_keys(user_id)
         return [
             {
                 **key,
@@ -311,7 +233,7 @@ async def delete_api_key(key_id: int, user_id: str = Depends(get_user_id)):
     """Delete an API key."""
     try:
         # First, verify the key belongs to the user
-        keys = api_key_store.list_api_keys(user_id)
+        keys = await api_key_store.list_api_keys(user_id)
         key_to_delete = None
 
         for key in keys:
@@ -351,13 +273,22 @@ async def get_llm_api_key_for_byor(user_id: str = Depends(get_user_id)):
     This endpoint validates that the key exists in LiteLLM before returning it.
     If validation fails, it automatically generates a new key to ensure users
     always receive a working key.
+
+    Returns 402 Payment Required if BYOR export is not enabled for the user's org.
     """
     try:
+        # Check if BYOR export is enabled for the user's org
+        if not await OrgService.check_byor_export_enabled(user_id):
+            raise HTTPException(
+                status_code=status.HTTP_402_PAYMENT_REQUIRED,
+                detail='BYOR key export is not enabled. Purchase credits to enable this feature.',
+            )
+
         # Check if the BYOR key exists in the database
         byor_key = await get_byor_key_from_db(user_id)
         if byor_key:
             # Validate that the key is actually registered in LiteLLM
-            is_valid = await verify_byor_key_in_litellm(byor_key, user_id)
+            is_valid = await LiteLlmManager.verify_key(byor_key, user_id)
             if is_valid:
                 return {'key': byor_key}
             else:
@@ -408,17 +339,18 @@ async def get_llm_api_key_for_byor(user_id: str = Depends(get_user_id)):
 
 @api_router.post('/llm/byor/refresh', response_model=LlmApiKeyResponse)
 async def refresh_llm_api_key_for_byor(user_id: str = Depends(get_user_id)):
-    """Refresh the LLM API key for BYOR (Bring Your Own Runtime) for the authenticated user."""
+    """Refresh the LLM API key for BYOR (Bring Your Own Runtime) for the authenticated user.
+
+    Returns 402 Payment Required if BYOR export is not enabled for the user's org.
+    """
     logger.info('Starting BYOR LLM API key refresh', extra={'user_id': user_id})
 
     try:
-        if not (LITE_LLM_API_KEY and LITE_LLM_API_URL):
-            logger.warning(
-                'LiteLLM API configuration not found', extra={'user_id': user_id}
-            )
+        # Check if BYOR export is enabled for the user's org
+        if not await OrgService.check_byor_export_enabled(user_id):
             raise HTTPException(
-                status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
-                detail='LiteLLM API configuration not found',
+                status_code=status.HTTP_402_PAYMENT_REQUIRED,
+                detail='BYOR key export is not enabled. Purchase credits to enable this feature.',
             )
 
         # Get the existing BYOR key from the database

enterprise/server/routes/auth.py

@@ -1,3 +1,6 @@
+import base64
+import json
+import uuid
 import warnings
 from datetime import datetime, timezone
 from typing import Annotated, Literal, Optional
@@ -12,18 +15,20 @@ from server.auth.constants import (
     KEYCLOAK_CLIENT_ID,
     KEYCLOAK_REALM_NAME,
     KEYCLOAK_SERVER_URL_EXT,
+    RECAPTCHA_SITE_KEY,
     ROLE_CHECK_ENABLED,
 )
 from server.auth.domain_blocker import domain_blocker
 from server.auth.gitlab_sync import schedule_gitlab_repo_sync
+from server.auth.recaptcha_service import recaptcha_service
 from server.auth.saas_user_auth import SaasUserAuth
 from server.auth.token_manager import TokenManager
-from server.config import get_config, sign_token
+from server.config import sign_token
 from server.constants import IS_FEATURE_ENV
 from server.routes.event_webhook import _get_session_api_key, _get_user_id
 from storage.database import session_maker
-from storage.saas_settings_store import SaasSettingsStore
-from storage.user_settings import UserSettings
+from storage.user import User
+from storage.user_store import UserStore
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.integrations.provider import ProviderHandler
@@ -83,7 +88,8 @@ def get_cookie_domain(request: Request) -> str | None:
     # for now just use the full hostname except for staging stacks.
     return (
         None
-        if (request.url.hostname or '').endswith('staging.all-hand.dev')
+        if not request.url.hostname
+        or request.url.hostname.endswith('staging.all-hands.dev')
         else request.url.hostname
     )
 
@@ -98,6 +104,24 @@ def get_cookie_samesite(request: Request) -> Literal['lax', 'strict']:
     )
 
 
+def _extract_recaptcha_state(state: str | None) -> tuple[str, str | None]:
+    """Extract redirect URL and reCAPTCHA token from OAuth state.
+
+    Returns:
+        Tuple of (redirect_url, recaptcha_token). Token may be None.
+    """
+    if not state:
+        return '', None
+
+    try:
+        # Try to decode as JSON (new format with reCAPTCHA)
+        state_data = json.loads(base64.urlsafe_b64decode(state.encode()).decode())
+        return state_data.get('redirect_url', ''), state_data.get('recaptcha_token')
+    except Exception:
+        # Old format - state is just the redirect URL
+        return state, None
+
+
 @oauth_router.get('/keycloak/callback')
 async def keycloak_callback(
     request: Request,
@@ -106,7 +130,11 @@ async def keycloak_callback(
     error: Optional[str] = None,
     error_description: Optional[str] = None,
 ):
-    redirect_url: str = state if state else str(request.base_url)
+    # Extract redirect URL and reCAPTCHA token from state
+    redirect_url, recaptcha_token = _extract_recaptcha_state(state)
+    if not redirect_url:
+        redirect_url = str(request.base_url)
+
     if not code:
         # check if this is a forward from the account linking page
         if (
@@ -148,10 +176,74 @@ async def keycloak_callback(
 
     email = user_info.get('email')
     user_id = user_info['sub']
+    user = await UserStore.get_user_by_id_async(user_id)
+    if not user:
+        user = await UserStore.create_user(user_id, user_info)
+    else:
+        # Existing user — gradually backfill contact_name if it still has a username-style value
+        await UserStore.backfill_contact_name(user_id, user_info)
+
+    if not user:
+        logger.error(f'Failed to authenticate user {user_info["preferred_username"]}')
+        return JSONResponse(
+            status_code=status.HTTP_401_UNAUTHORIZED,
+            content={
+                'error': f'Failed to authenticate user {user_info["preferred_username"]}'
+            },
+        )
+
+    logger.info(f'Logging in user {str(user.id)} in org {user.current_org_id}')
+
+    # reCAPTCHA verification with Account Defender
+    if RECAPTCHA_SITE_KEY:
+        if not recaptcha_token:
+            logger.warning(
+                'recaptcha_token_missing',
+                extra={
+                    'user_id': user_id,
+                    'email': email,
+                },
+            )
+            error_url = f'{request.base_url}login?recaptcha_blocked=true'
+            return RedirectResponse(error_url, status_code=302)
+
+        user_ip = request.client.host if request.client else 'unknown'
+        user_agent = request.headers.get('User-Agent', '')
+
+        # Handle X-Forwarded-For for proxied requests
+        forwarded_for = request.headers.get('X-Forwarded-For')
+        if forwarded_for:
+            user_ip = forwarded_for.split(',')[0].strip()
+
+        try:
+            result = recaptcha_service.create_assessment(
+                token=recaptcha_token,
+                action='LOGIN',
+                user_ip=user_ip,
+                user_agent=user_agent,
+                email=email,
+                user_id=user_id,
+            )
+
+            if not result.allowed:
+                logger.warning(
+                    'recaptcha_blocked_at_callback',
+                    extra={
+                        'user_ip': user_ip,
+                        'score': result.score,
+                        'user_id': user_id,
+                    },
+                )
+                # Redirect to home with error parameter
+                error_url = f'{request.base_url}login?recaptcha_blocked=true'
+                return RedirectResponse(error_url, status_code=302)
+
+        except Exception as e:
+            logger.exception(f'reCAPTCHA verification error at callback: {e}')
+            # Fail open - continue with login if reCAPTCHA service unavailable
 
     # Check if email domain is blocked
-    email = user_info.get('email')
-    if email and domain_blocker.is_active() and domain_blocker.is_domain_blocked(email):
+    if email and domain_blocker.is_domain_blocked(email):
         logger.warning(
             f'Blocked authentication attempt for email: {email}, user_id: {user_id}'
         )
@@ -193,7 +285,7 @@ async def keycloak_callback(
                     )
 
                 # Redirect to home page with query parameter indicating the issue
-                home_url = f'{request.base_url}?duplicated_email=true'
+                home_url = f'{request.base_url}/login?duplicated_email=true'
                 return RedirectResponse(home_url, status_code=302)
         except Exception as e:
             # Log error but allow signup to proceed (fail open)
@@ -210,9 +302,7 @@ async def keycloak_callback(
         from server.routes.email import verify_email
 
         await verify_email(request=request, user_id=user_id, is_auth_flow=True)
-        redirect_url = (
-            f'{request.base_url}?email_verification_required=true&user_id={user_id}'
-        )
+        redirect_url = f'{request.base_url}login?email_verification_required=true&user_id={user_id}'
         response = RedirectResponse(redirect_url, status_code=302)
         return response
 
@@ -290,15 +380,7 @@ async def keycloak_callback(
             f'&state={state}'
         )
 
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
-    user_settings = settings_store.get_user_settings_by_keycloak_id(user_id)
-    has_accepted_tos = (
-        user_settings is not None and user_settings.accepted_tos is not None
-    )
-
+    has_accepted_tos = user.accepted_tos is not None
     # If the user hasn't accepted the TOS, redirect to the TOS page
     if not has_accepted_tos:
         encoded_redirect_url = quote(redirect_url, safe='')
@@ -416,28 +498,20 @@ async def accept_tos(request: Request):
     redirect_url = body.get('redirect_url', str(request.base_url))
 
     # Update user settings with TOS acceptance
+    accepted_tos: datetime = datetime.now(timezone.utc)
     with session_maker() as session:
-        user_settings = (
-            session.query(UserSettings)
-            .filter(UserSettings.keycloak_user_id == user_id)
-            .first()
-        )
-
-        if user_settings:
-            user_settings.accepted_tos = datetime.now(timezone.utc)
-            session.merge(user_settings)
-        else:
-            # Create user settings if they don't exist
-            user_settings = UserSettings(
-                keycloak_user_id=user_id,
-                accepted_tos=datetime.now(timezone.utc),
-                user_version=0,  # This will trigger a migration to the latest version on next load
+        user = session.query(User).filter(User.id == uuid.UUID(user_id)).first()
+        if not user:
+            session.rollback()
+            logger.error('User for {user_id} not found.')
+            return JSONResponse(
+                status_code=status.HTTP_401_UNAUTHORIZED,
+                content={'error': 'User does not exist'},
             )
-            session.add(user_settings)
-
+        user.accepted_tos = accepted_tos
         session.commit()
 
-    logger.info(f'User {user_id} accepted TOS')
+        logger.info(f'User {user_id} accepted TOS')
 
     response = JSONResponse(
         status_code=status.HTTP_200_OK, content={'redirect_url': redirect_url}

enterprise/server/routes/billing.py

@@ -4,63 +4,45 @@ from datetime import UTC, datetime
 from decimal import Decimal
 from enum import Enum
 
-import httpx
 import stripe
-from dateutil.relativedelta import relativedelta  # type: ignore
 from fastapi import APIRouter, Depends, HTTPException, Request, status
-from fastapi.responses import JSONResponse, RedirectResponse
+from fastapi.responses import RedirectResponse
 from integrations import stripe_service
 from pydantic import BaseModel
-from server.config import get_config
 from server.constants import (
-    LITE_LLM_API_KEY,
-    LITE_LLM_API_URL,
+    FREE_CREDIT_AMOUNT,
+    FREE_CREDIT_THRESHOLD,
     STRIPE_API_KEY,
-    STRIPE_WEBHOOK_SECRET,
-    SUBSCRIPTION_PRICE_DATA,
-    get_default_litellm_model,
 )
 from server.logger import logger
+from starlette.datastructures import URL
 from storage.billing_session import BillingSession
 from storage.database import session_maker
-from storage.saas_settings_store import SaasSettingsStore
+from storage.lite_llm_manager import LiteLlmManager
+from storage.org import Org
 from storage.subscription_access import SubscriptionAccess
+from storage.user_store import UserStore
 
+from openhands.app_server.config import get_global_config
 from openhands.server.user_auth import get_user_id
-from openhands.utils.http_session import httpx_verify_option
 
 stripe.api_key = STRIPE_API_KEY
 billing_router = APIRouter(prefix='/api/billing')
 
 
-# TODO: Add a new app_mode named "ON_PREM" to support self-hosted customers instead of doing this
-# and members should comment out the "validate_saas_environment" function if they are developing and testing locally.
-def is_all_hands_saas_environment(request: Request) -> bool:
-    """Check if the current domain is an All Hands SaaS environment.
-
-    Args:
-        request: FastAPI Request object
-
-    Returns:
-        True if the current domain contains "all-hands.dev" or "openhands.dev" postfix
+async def validate_billing_enabled() -> None:
     """
-    hostname = request.url.hostname or ''
-    return hostname.endswith('all-hands.dev') or hostname.endswith('openhands.dev')
-
-
-def validate_saas_environment(request: Request) -> None:
-    """Validate that the request is coming from an All Hands SaaS environment.
-
-    Args:
-        request: FastAPI Request object
-
-    Raises:
-        HTTPException: If the request is not from an All Hands SaaS environment
+    Validate that the billing feature flag is enabled
     """
-    if not is_all_hands_saas_environment(request):
+    config = get_global_config()
+    web_client_config = await config.web_client.get_web_client_config()
+    if not web_client_config.feature_flags.enable_billing:
         raise HTTPException(
             status_code=status.HTTP_403_FORBIDDEN,
-            detail='Checkout sessions are only available for All Hands SaaS environments',
+            detail=(
+                'Billing is disabled in this environment. '
+                'Please set OH_WEB_CLIENT_FEATURE_FLAGS_ENABLE_BILLING to enable billing.'
+            ),
         )
 
 
@@ -106,29 +88,20 @@ def calculate_credits(user_info: LiteLlmUserInfo) -> float:
     return max(max_budget - spend, 0.0)
 
 
-# Endpoint to retrieve user's current credit balance
+# Endpoint to retrieve the current organization's credit balance
 @billing_router.get('/credits')
 async def get_credits(user_id: str = Depends(get_user_id)) -> GetCreditsResponse:
     if not stripe_service.STRIPE_API_KEY:
         return GetCreditsResponse()
-    try:
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
-            user_json = await _get_litellm_user(client, user_id)
-            credits = calculate_credits(user_json['user_info'])
-        return GetCreditsResponse(credits=Decimal('{:.2f}'.format(credits)))
-    except httpx.HTTPStatusError as e:
-        logger.error(
-            f'litellm_get_user_failed: {type(e).__name__}: {e}',
-            extra={
-                'user_id': user_id,
-                'status_code': e.response.status_code,
-            },
-            exc_info=True,
-        )
-        raise HTTPException(
-            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
-            detail='Failed to retrieve credit balance from billing service',
-        )
+    user = await UserStore.get_user_by_id_async(user_id)
+    user_team_info = await LiteLlmManager.get_user_team_info(
+        user_id, str(user.current_org_id)
+    )
+    # Update to use calculate_credits
+    spend = user_team_info.get('spend', 0)
+    max_budget = (user_team_info.get('litellm_budget_table') or {}).get('max_budget', 0)
+    credits = max(max_budget - spend, 0)
+    return GetCreditsResponse(credits=Decimal('{:.2f}'.format(credits)))
 
 
 # Endpoint to retrieve user's current subscription access
@@ -163,79 +136,7 @@ async def get_subscription_access(
 async def has_payment_method(user_id: str = Depends(get_user_id)) -> bool:
     if not user_id:
         raise HTTPException(status.HTTP_401_UNAUTHORIZED)
-    return await stripe_service.has_payment_method(user_id)
-
-
-# Endpoint to cancel user's subscription
-@billing_router.post('/cancel-subscription')
-async def cancel_subscription(user_id: str = Depends(get_user_id)) -> JSONResponse:
-    """Cancel user's active subscription at the end of the current billing period."""
-    if not user_id:
-        raise HTTPException(status.HTTP_401_UNAUTHORIZED)
-
-    with session_maker() as session:
-        # Find the user's active subscription
-        now = datetime.now(UTC)
-        subscription_access = (
-            session.query(SubscriptionAccess)
-            .filter(SubscriptionAccess.status == 'ACTIVE')
-            .filter(SubscriptionAccess.user_id == user_id)
-            .filter(SubscriptionAccess.start_at <= now)
-            .filter(SubscriptionAccess.end_at >= now)
-            .filter(SubscriptionAccess.cancelled_at.is_(None))  # Not already cancelled
-            .first()
-        )
-
-        if not subscription_access:
-            raise HTTPException(
-                status_code=status.HTTP_404_NOT_FOUND,
-                detail='No active subscription found',
-            )
-
-        if not subscription_access.stripe_subscription_id:
-            raise HTTPException(
-                status_code=status.HTTP_400_BAD_REQUEST,
-                detail='Cannot cancel subscription: missing Stripe subscription ID',
-            )
-
-        try:
-            # Cancel the subscription in Stripe at period end
-            await stripe.Subscription.modify_async(
-                subscription_access.stripe_subscription_id, cancel_at_period_end=True
-            )
-
-            # Update local database
-            subscription_access.cancelled_at = datetime.now(UTC)
-            session.merge(subscription_access)
-            session.commit()
-
-            logger.info(
-                'subscription_cancelled',
-                extra={
-                    'user_id': user_id,
-                    'stripe_subscription_id': subscription_access.stripe_subscription_id,
-                    'subscription_access_id': subscription_access.id,
-                    'end_at': subscription_access.end_at,
-                },
-            )
-
-            return JSONResponse(
-                {'status': 'success', 'message': 'Subscription cancelled successfully'}
-            )
-
-        except stripe.StripeError as e:
-            logger.error(
-                'stripe_cancellation_failed',
-                extra={
-                    'user_id': user_id,
-                    'stripe_subscription_id': subscription_access.stripe_subscription_id,
-                    'error': str(e),
-                },
-            )
-            raise HTTPException(
-                status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
-                detail=f'Failed to cancel subscription: {str(e)}',
-            )
+    return await stripe_service.has_payment_method_by_user_id(user_id)
 
 
 # Endpoint to create a new setup intent in stripe
@@ -243,17 +144,17 @@ async def cancel_subscription(user_id: str = Depends(get_user_id)) -> JSONRespon
 async def create_customer_setup_session(
     request: Request, user_id: str = Depends(get_user_id)
 ) -> CreateBillingSessionResponse:
-    validate_saas_environment(request)
-
-    customer_id = await stripe_service.find_or_create_customer(user_id)
+    await validate_billing_enabled()
+    customer_info = await stripe_service.find_or_create_customer_by_user_id(user_id)
+    base_url = _get_base_url(request)
     checkout_session = await stripe.checkout.Session.create_async(
-        customer=customer_id,
+        customer=customer_info['customer_id'],
         mode='setup',
         payment_method_types=['card'],
-        success_url=f'{request.base_url}?free_credits=success',
-        cancel_url=f'{request.base_url}',
+        success_url=f'{base_url}?free_credits=success',
+        cancel_url=f'{base_url}',
     )
-    return CreateBillingSessionResponse(redirect_url=checkout_session.url)  # type: ignore[arg-type]
+    return CreateBillingSessionResponse(redirect_url=checkout_session.url)
 
 
 # Endpoint to create a new Stripe checkout session for credit purchase
@@ -263,11 +164,11 @@ async def create_checkout_session(
     request: Request,
     user_id: str = Depends(get_user_id),
 ) -> CreateBillingSessionResponse:
-    validate_saas_environment(request)
-
-    customer_id = await stripe_service.find_or_create_customer(user_id)
+    await validate_billing_enabled()
+    base_url = _get_base_url(request)
+    customer_info = await stripe_service.find_or_create_customer_by_user_id(user_id)
     checkout_session = await stripe.checkout.Session.create_async(
-        customer=customer_id,
+        customer=customer_info['customer_id'],
         line_items=[
             {
                 'price_data': {
@@ -280,21 +181,22 @@ async def create_checkout_session(
                     'tax_behavior': 'exclusive',
                 },
                 'quantity': 1,
-            }
+            },
         ],
         mode='payment',
         payment_method_types=['card'],
         saved_payment_method_options={
             'payment_method_save': 'enabled',
         },
-        success_url=f'{request.base_url}api/billing/success?session_id={{CHECKOUT_SESSION_ID}}',
-        cancel_url=f'{request.base_url}api/billing/cancel?session_id={{CHECKOUT_SESSION_ID}}',
+        success_url=f'{base_url}api/billing/success?session_id={{CHECKOUT_SESSION_ID}}',
+        cancel_url=f'{base_url}api/billing/cancel?session_id={{CHECKOUT_SESSION_ID}}',
     )
     logger.info(
         'created_stripe_checkout_session',
         extra={
-            'stripe_customer_id': customer_id,
+            'stripe_customer_id': customer_info['customer_id'],
             'user_id': user_id,
+            'org_id': customer_info['org_id'],
             'amount': body.amount,
             'checkout_session_id': checkout_session.id,
         },
@@ -303,105 +205,14 @@ async def create_checkout_session(
         billing_session = BillingSession(
             id=checkout_session.id,
             user_id=user_id,
+            org_id=customer_info['org_id'],
             price=body.amount,
             price_code='NA',
-            billing_session_type=BillingSessionType.DIRECT_PAYMENT.value,
         )
         session.add(billing_session)
         session.commit()
 
-    return CreateBillingSessionResponse(redirect_url=checkout_session.url)  # type: ignore[arg-type]
-
-
-@billing_router.post('/subscription-checkout-session')
-async def create_subscription_checkout_session(
-    request: Request,
-    billing_session_type: BillingSessionType = BillingSessionType.MONTHLY_SUBSCRIPTION,
-    user_id: str = Depends(get_user_id),
-) -> CreateBillingSessionResponse:
-    validate_saas_environment(request)
-
-    # Prevent duplicate subscriptions for the same user
-    with session_maker() as session:
-        now = datetime.now(UTC)
-        existing_active_subscription = (
-            session.query(SubscriptionAccess)
-            .filter(SubscriptionAccess.status == 'ACTIVE')
-            .filter(SubscriptionAccess.user_id == user_id)
-            .filter(SubscriptionAccess.start_at <= now)
-            .filter(SubscriptionAccess.end_at >= now)
-            .filter(SubscriptionAccess.cancelled_at.is_(None))  # Not cancelled
-            .first()
-        )
-
-        if existing_active_subscription:
-            raise HTTPException(
-                status_code=status.HTTP_400_BAD_REQUEST,
-                detail='Cannot create subscription: User already has an active subscription that has not been cancelled',
-            )
-
-    customer_id = await stripe_service.find_or_create_customer(user_id)
-    subscription_price_data = SUBSCRIPTION_PRICE_DATA[billing_session_type.value]
-    checkout_session = await stripe.checkout.Session.create_async(
-        customer=customer_id,
-        line_items=[
-            {
-                'price_data': subscription_price_data,
-                'quantity': 1,
-            }
-        ],
-        mode='subscription',
-        payment_method_types=['card'],
-        saved_payment_method_options={
-            'payment_method_save': 'enabled',
-        },
-        success_url=f'{request.base_url}api/billing/success?session_id={{CHECKOUT_SESSION_ID}}',
-        cancel_url=f'{request.base_url}api/billing/cancel?session_id={{CHECKOUT_SESSION_ID}}',
-        subscription_data={
-            'metadata': {
-                'user_id': user_id,
-                'billing_session_type': billing_session_type.value,
-            }
-        },
-    )
-    logger.info(
-        'created_stripe_subscription_checkout_session',
-        extra={
-            'stripe_customer_id': customer_id,
-            'user_id': user_id,
-            'checkout_session_id': checkout_session.id,
-            'billing_session_type': billing_session_type.value,
-        },
-    )
-    with session_maker() as session:
-        billing_session = BillingSession(
-            id=checkout_session.id,
-            user_id=user_id,
-            price=subscription_price_data['unit_amount'],
-            price_code='NA',
-            billing_session_type=billing_session_type.value,
-        )
-        session.add(billing_session)
-        session.commit()
-
-    return CreateBillingSessionResponse(
-        redirect_url=typing.cast(str, checkout_session.url)
-    )
-
-
-@billing_router.get('/create-subscription-checkout-session')
-async def create_subscription_checkout_session_via_get(
-    request: Request,
-    billing_session_type: BillingSessionType = BillingSessionType.MONTHLY_SUBSCRIPTION,
-    user_id: str = Depends(get_user_id),
-) -> RedirectResponse:
-    """Create a subscription checkout session using a GET request (For easier copy / paste to URL bar)."""
-    validate_saas_environment(request)
-
-    response = await create_subscription_checkout_session(
-        request, billing_session_type, user_id
-    )
-    return RedirectResponse(response.redirect_url)
+    return CreateBillingSessionResponse(redirect_url=checkout_session.url)
 
 
 # Callback endpoint for successful Stripe payments - updates user credits and billing session status
@@ -423,15 +234,6 @@ async def success_callback(session_id: str, request: Request):
             )
             raise HTTPException(status.HTTP_400_BAD_REQUEST)
 
-        # Any non direct payment (Subscription) is processed in the invoice_payment.paid by the webhook
-        if (
-            billing_session.billing_session_type
-            != BillingSessionType.DIRECT_PAYMENT.value
-        ):
-            return RedirectResponse(
-                f'{request.base_url}settings?checkout=success', status_code=302
-            )
-
         stripe_session = stripe.checkout.Session.retrieve(session_id)
         if stripe_session.status != 'complete':
             # Hopefully this never happens - we get a redirect from stripe where the payment is not yet complete
@@ -445,34 +247,65 @@ async def success_callback(session_id: str, request: Request):
             )
             raise HTTPException(status.HTTP_400_BAD_REQUEST)
 
-        async with httpx.AsyncClient(verify=httpx_verify_option()) as client:
-            # Update max budget in litellm
-            user_json = await _get_litellm_user(client, billing_session.user_id)
-            amount_subtotal = stripe_session.amount_subtotal or 0
-            add_credits = amount_subtotal / 100
-            new_max_budget = (
-                (user_json.get('user_info') or {}).get('max_budget') or 0
-            ) + add_credits
-            await _upsert_litellm_user(client, billing_session.user_id, new_max_budget)
+        user = await UserStore.get_user_by_id_async(billing_session.user_id)
+        user_team_info = await LiteLlmManager.get_user_team_info(
+            billing_session.user_id, str(user.current_org_id)
+        )
+        amount_subtotal = stripe_session.amount_subtotal or 0
+        add_credits = amount_subtotal / 100
+        max_budget = (user_team_info.get('litellm_budget_table') or {}).get(
+            'max_budget', 0
+        )
 
-            # Store transaction status
-            billing_session.status = 'completed'
-            billing_session.price = amount_subtotal
-            billing_session.updated_at = datetime.now(UTC)
-            session.merge(billing_session)
+        org = session.query(Org).filter(Org.id == user.current_org_id).first()
+        new_max_budget = max_budget + add_credits
+
+        # Grant free credits if:
+        # 1. The org has pending free credits (new org, eligible)
+        # 2. The budget after this purchase meets the threshold
+        should_grant_free_credits = (
+            org and org.pending_free_credits and new_max_budget >= FREE_CREDIT_THRESHOLD
+        )
+        if should_grant_free_credits:
+            new_max_budget += FREE_CREDIT_AMOUNT
+            org.pending_free_credits = False
             logger.info(
-                'stripe_checkout_success',
+                'free_credits_granted',
                 extra={
-                    'amount_subtotal': stripe_session.amount_subtotal,
                     'user_id': billing_session.user_id,
-                    'checkout_session_id': billing_session.id,
-                    'stripe_customer_id': stripe_session.customer,
+                    'org_id': str(user.current_org_id),
+                    'free_credit_amount': FREE_CREDIT_AMOUNT,
                 },
             )
-            session.commit()
+
+        await LiteLlmManager.update_team_and_users_budget(
+            str(user.current_org_id), new_max_budget
+        )
+
+        # Enable BYOR export for the org now that they've purchased credits
+        if org:
+            org.byor_export_enabled = True
+
+        # Store transaction status
+        billing_session.status = 'completed'
+        billing_session.price = add_credits
+        billing_session.updated_at = datetime.now(UTC)
+        session.merge(billing_session)
+        logger.info(
+            'stripe_checkout_success',
+            extra={
+                'amount_subtotal': stripe_session.amount_subtotal,
+                'user_id': billing_session.user_id,
+                'org_id': str(user.current_org_id),
+                'checkout_session_id': billing_session.id,
+                'stripe_customer_id': stripe_session.customer,
+                'free_credits_granted': should_grant_free_credits,
+            },
+        )
+        session.commit()
 
     return RedirectResponse(
-        f'{request.base_url}settings/billing?checkout=success', status_code=302
+        f'{_get_base_url(request)}settings/billing?checkout=success', status_code=302
     )
 
 
@@ -499,206 +332,14 @@ async def cancel_callback(session_id: str, request: Request):
             session.merge(billing_session)
             session.commit()
 
-            # Redirect credit purchases to billing screen, subscriptions to LLM settings
-            if (
-                billing_session.billing_session_type
-                == BillingSessionType.DIRECT_PAYMENT.value
-            ):
-                return RedirectResponse(
-                    f'{request.base_url}settings/billing?checkout=cancel',
-                    status_code=302,
-                )
-            else:
-                return RedirectResponse(
-                    f'{request.base_url}settings?checkout=cancel', status_code=302
-                )
-
-    # If no billing session found, default to LLM settings (subscription flow)
     return RedirectResponse(
-        f'{request.base_url}settings?checkout=cancel', status_code=302
+        f'{_get_base_url(request)}settings/billing?checkout=cancel', status_code=302
     )
 
 
-@billing_router.post('/stripe-webhook')
-async def stripe_webhook(request: Request) -> JSONResponse:
-    """Endpoint for stripe webhooks."""
-    payload = await request.body()
-    sig_header = request.headers.get('stripe-signature')
-
-    try:
-        event = stripe.Webhook.construct_event(
-            payload, sig_header, STRIPE_WEBHOOK_SECRET
-        )
-    except ValueError as e:
-        # Invalid payload
-        raise HTTPException(status_code=400, detail=f'Invalid payload: {e}')
-    except stripe.SignatureVerificationError as e:
-        # Invalid signature
-        raise HTTPException(status_code=400, detail=f'Invalid signature: {e}')
-
-    # Handle the event
-    logger.info('stripe_webhook_event', extra={'event': event})
-    event_type = event['type']
-    if event_type == 'invoice.paid':
-        invoice = event['data']['object']
-        amount_paid = invoice.amount_paid
-        metadata = invoice.parent.subscription_details.metadata  # type: ignore
-        billing_session_type = metadata.billing_session_type
-        assert (
-            amount_paid == SUBSCRIPTION_PRICE_DATA[billing_session_type]['unit_amount']
-        )
-        user_id = metadata.user_id
-
-        start_at = datetime.now(UTC)
-        if billing_session_type == BillingSessionType.MONTHLY_SUBSCRIPTION.value:
-            end_at = start_at + relativedelta(months=1)
-        else:
-            raise ValueError(f'unknown_billing_session_type:{billing_session_type}')
-
-        with session_maker() as session:
-            subscription_access = SubscriptionAccess(
-                status='ACTIVE',
-                user_id=user_id,
-                start_at=start_at,
-                end_at=end_at,
-                amount_paid=amount_paid,
-                stripe_invoice_payment_id=invoice.payment_intent,
-                stripe_subscription_id=invoice.subscription,  # Store Stripe subscription ID
-            )
-            session.add(subscription_access)
-            session.commit()
-    elif event_type == 'customer.subscription.updated':
-        subscription = event['data']['object']
-        subscription_id = subscription['id']
-
-        # Handle subscription cancellation
-        if subscription.get('cancel_at_period_end') is True:
-            with session_maker() as session:
-                subscription_access = (
-                    session.query(SubscriptionAccess)
-                    .filter(
-                        SubscriptionAccess.stripe_subscription_id == subscription_id
-                    )
-                    .filter(SubscriptionAccess.status == 'ACTIVE')
-                    .first()
-                )
-
-                if subscription_access and not subscription_access.cancelled_at:
-                    subscription_access.cancelled_at = datetime.now(UTC)
-                    session.merge(subscription_access)
-                    session.commit()
-
-                    logger.info(
-                        'subscription_cancelled_via_webhook',
-                        extra={
-                            'stripe_subscription_id': subscription_id,
-                            'user_id': subscription_access.user_id,
-                            'subscription_access_id': subscription_access.id,
-                        },
-                    )
-    elif event_type == 'customer.subscription.deleted':
-        subscription = event['data']['object']
-        subscription_id = subscription['id']
-
-        with session_maker() as session:
-            subscription_access = (
-                session.query(SubscriptionAccess)
-                .filter(SubscriptionAccess.stripe_subscription_id == subscription_id)
-                .filter(SubscriptionAccess.status == 'ACTIVE')
-                .first()
-            )
-
-            if subscription_access:
-                subscription_access.status = 'DISABLED'
-                subscription_access.updated_at = datetime.now(UTC)
-                session.merge(subscription_access)
-                session.commit()
-
-                # Reset user settings to free tier defaults
-                reset_user_to_free_tier_settings(subscription_access.user_id)
-
-                logger.info(
-                    'subscription_expired_reset_to_free_tier',
-                    extra={
-                        'stripe_subscription_id': subscription_id,
-                        'user_id': subscription_access.user_id,
-                        'subscription_access_id': subscription_access.id,
-                    },
-                )
-    else:
-        logger.info('stripe_webhook_unhandled_event_type', extra={'type': event_type})
-
-    return JSONResponse({'status': 'success'})
-
-
-def reset_user_to_free_tier_settings(user_id: str) -> None:
-    """Reset user settings to free tier defaults when subscription ends."""
-    config = get_config()
-    settings_store = SaasSettingsStore(
-        user_id=user_id, session_maker=session_maker, config=config
-    )
-
-    with session_maker() as session:
-        user_settings = settings_store.get_user_settings_by_keycloak_id(
-            user_id, session
-        )
-
-        if user_settings:
-            user_settings.llm_model = get_default_litellm_model()
-            user_settings.llm_api_key = None
-            user_settings.llm_api_key_for_byor = None
-            user_settings.llm_base_url = LITE_LLM_API_URL
-            user_settings.max_budget_per_task = None
-            user_settings.confirmation_mode = False
-            user_settings.enable_solvability_analysis = False
-            user_settings.security_analyzer = 'llm'
-            user_settings.agent = 'CodeActAgent'
-            user_settings.language = 'en'
-            user_settings.enable_default_condenser = True
-            user_settings.enable_sound_notifications = False
-            user_settings.enable_proactive_conversation_starters = True
-            user_settings.user_consents_to_analytics = False
-
-            session.merge(user_settings)
-            session.commit()
-
-            logger.info(
-                'user_settings_reset_to_free_tier',
-                extra={
-                    'user_id': user_id,
-                    'reset_timestamp': datetime.now(UTC).isoformat(),
-                },
-            )
-
-
-async def _get_litellm_user(client: httpx.AsyncClient, user_id: str) -> dict:
-    """Get a user from litellm with the id matching that given.
-
-    If no such user exists, returns a dummy user in the format:
-    `{'user_id': '<USER_ID>', 'user_info': {'spend': 0}, 'keys': [], 'teams': []}`
-    """
-    response = await client.get(
-        f'{LITE_LLM_API_URL}/user/info?user_id={user_id}',
-        headers={
-            'x-goog-api-key': LITE_LLM_API_KEY,
-        },
-    )
-    response.raise_for_status()
-    return response.json()
-
-
-async def _upsert_litellm_user(
-    client: httpx.AsyncClient, user_id: str, max_budget: float
-):
-    """Insert / Update a user in litellm."""
-    response = await client.post(
-        f'{LITE_LLM_API_URL}/user/update',
-        headers={
-            'x-goog-api-key': LITE_LLM_API_KEY,
-        },
-        json={
-            'user_id': user_id,
-            'max_budget': max_budget,
-        },
-    )
-    response.raise_for_status()
+def _get_base_url(request: Request) -> URL:
+    # Never send any part of the credit card process over a non secure connection
+    base_url = request.base_url
+    if base_url.hostname != 'localhost':
+        base_url = base_url.replace(scheme='https')
+    return base_url

enterprise/server/routes/debugging.py

@@ -5,8 +5,8 @@ from threading import Thread
 
 from fastapi import APIRouter, FastAPI
 from sqlalchemy import func, select
-from storage.database import a_session_maker, engine, session_maker
-from storage.user_settings import UserSettings
+from storage.database import a_session_maker, get_engine, session_maker
+from storage.user import User
 
 from openhands.core.logger import openhands_logger as logger
 from openhands.utils.async_utils import wait_all
@@ -47,6 +47,7 @@ def add_debugging_routes(api: FastAPI):
         - checked_out: Number of connections currently in use
         - overflow: Number of overflow connections created beyond pool_size
         """
+        engine = get_engine()
         return {
             'checked_in': engine.pool.checkedin(),
             'checked_out': engine.pool.checkedout(),
@@ -127,8 +128,9 @@ def _db_check(delay: int):
         delay: Number of seconds to hold the database connection
     """
     with session_maker() as session:
-        num_users = session.query(UserSettings).count()
+        num_users = session.query(User).count()
         time.sleep(delay)
+        engine = get_engine()
         logger.info(
             'check',
             extra={
@@ -155,7 +157,7 @@ async def _a_db_check(delay: int):
         delay: Number of seconds to hold the database connection
     """
     async with a_session_maker() as a_session:
-        stmt = select(func.count(UserSettings.id))
+        stmt = select(func.count(User.id))
         num_users = await a_session.execute(stmt)
         await asyncio.sleep(delay)
         logger.info(f'a_num_users:{num_users.scalar_one()}')

enterprise/server/routes/email.py

@@ -166,7 +166,7 @@ async def verify_email(request: Request, user_id: str, is_auth_flow: bool = Fals
     keycloak_admin = get_keycloak_admin()
     scheme = 'http' if request.url.hostname == 'localhost' else 'https'
     if is_auth_flow:
-        redirect_uri = f'{scheme}://{request.url.netloc}?email_verified=true'
+        redirect_uri = f'{scheme}://{request.url.netloc}/login?email_verified=true'
     else:
         redirect_uri = f'{scheme}://{request.url.netloc}/api/email/verified'
     logger.info(f'Redirect URI: {redirect_uri}')

enterprise/server/routes/event_webhook.py

@@ -21,7 +21,7 @@ from server.utils.conversation_callback_utils import (
     update_conversation_stats,
 )
 from storage.database import session_maker
-from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.server.shared import conversation_manager
 
@@ -226,12 +226,12 @@ def _parse_conversation_id_and_subpath(path: str) -> Tuple[str, str]:
 
 def _get_user_id(conversation_id: str) -> str:
     with session_maker() as session:
-        conversation_metadata = (
-            session.query(StoredConversationMetadata)
-            .filter(StoredConversationMetadata.conversation_id == conversation_id)
+        conversation_metadata_saas = (
+            session.query(StoredConversationMetadataSaas)
+            .filter(StoredConversationMetadataSaas.conversation_id == conversation_id)
             .first()
         )
-        return conversation_metadata.user_id
+        return str(conversation_metadata_saas.user_id)
 
 
 async def _get_session_api_key(user_id: str, conversation_id: str) -> str | None:

enterprise/server/routes/feedback.py

@@ -5,7 +5,7 @@ from pydantic import BaseModel, Field
 from sqlalchemy.future import select
 from storage.database import session_maker
 from storage.feedback import ConversationFeedback
-from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.events.event_store import EventStore
 from openhands.server.shared import file_store
@@ -33,10 +33,10 @@ async def get_event_ids(conversation_id: str, user_id: str) -> List[int]:
     def _verify_conversation():
         with session_maker() as session:
             metadata = (
-                session.query(StoredConversationMetadata)
+                session.query(StoredConversationMetadataSaas)
                 .filter(
-                    StoredConversationMetadata.conversation_id == conversation_id,
-                    StoredConversationMetadata.user_id == user_id,
+                    StoredConversationMetadataSaas.conversation_id == conversation_id,
+                    StoredConversationMetadataSaas.user_id == user_id,
                 )
                 .first()
             )

enterprise/server/routes/github_proxy.py

@@ -1,6 +1,7 @@
 import hashlib
 import json
 import os
+import zlib
 from base64 import b64decode, b64encode
 from urllib.parse import parse_qs, urlencode, urlparse
 
@@ -51,7 +52,11 @@ def add_github_proxy_routes(app: FastAPI):
         state_payload = json.dumps(
             [query_params['state'][0], query_params['redirect_uri'][0]]
         )
-        state = b64encode(_fernet().encrypt(state_payload.encode())).decode()
+        # Compress before encrypting to reduce URL length
+        # This is critical for feature deployments where reCAPTCHA tokens in state
+        # can cause "URL too long" errors from GitHub
+        compressed_payload = zlib.compress(state_payload.encode())
+        state = b64encode(_fernet().encrypt(compressed_payload)).decode()
         query_params['state'] = [state]
         query_params['redirect_uri'] = [
             f'https://{request.url.netloc}/github-proxy/callback'
@@ -67,7 +72,9 @@ def add_github_proxy_routes(app: FastAPI):
         parsed_url = urlparse(str(request.url))
         query_params = parse_qs(parsed_url.query)
         state = query_params['state'][0]
-        decrypted_state = _fernet().decrypt(b64decode(state.encode())).decode()
+        # Decrypt and decompress (reverse of github_proxy_start)
+        decrypted_payload = _fernet().decrypt(b64decode(state.encode()))
+        decrypted_state = zlib.decompress(decrypted_payload).decode()
 
         # Build query Params
         state, redirect_uri = json.loads(decrypted_state)

enterprise/server/routes/integration/jira.py

@@ -1,3 +1,5 @@
+import hashlib
+import hmac
 import json
 import os
 import re
@@ -5,15 +7,16 @@ import uuid
 from urllib.parse import urlparse
 
 import requests
-from fastapi import APIRouter, BackgroundTasks, HTTPException, Request, status
+from fastapi import APIRouter, BackgroundTasks, Header, HTTPException, Request, status
 from fastapi.responses import JSONResponse, RedirectResponse
 from integrations.jira.jira_manager import JiraManager
 from integrations.models import Message, SourceType
+from integrations.utils import HOST_URL
 from pydantic import BaseModel, Field, field_validator
 from server.auth.constants import JIRA_CLIENT_ID, JIRA_CLIENT_SECRET
 from server.auth.saas_user_auth import SaasUserAuth
 from server.auth.token_manager import TokenManager
-from server.constants import WEB_HOST
+from storage.jira_workspace import JiraWorkspace
 from storage.redis import create_redis_client
 
 from openhands.core.logger import openhands_logger as logger
@@ -24,7 +27,7 @@ JIRA_WEBHOOKS_ENABLED = os.environ.get('JIRA_WEBHOOKS_ENABLED', '0') in (
     '1',
     'true',
 )
-JIRA_REDIRECT_URI = f'https://{WEB_HOST}/integration/jira/callback'
+JIRA_REDIRECT_URI = f'{HOST_URL}/integration/jira/callback'
 JIRA_SCOPES = 'read:me read:jira-user read:jira-work'
 JIRA_AUTH_URL = 'https://auth.atlassian.com/authorize'
 JIRA_TOKEN_URL = 'https://auth.atlassian.com/oauth/token'
@@ -122,6 +125,63 @@ jira_manager = JiraManager(token_manager)
 redis_client = create_redis_client()
 
 
+async def verify_jira_signature(body: bytes, signature: str, payload: dict):
+    """
+    Verify Jira webhook signature.
+
+    Args:
+        body: Raw request body bytes
+        signature: Signature from x-hub-signature header (format: "sha256=<hash>")
+        payload: Parsed JSON payload from webhook
+
+    Raises:
+        HTTPException: 403 if signature verification fails or workspace is invalid
+
+    Returns:
+        None (raises exception on failure)
+    """
+
+    if not signature:
+        raise HTTPException(
+            status_code=403, detail='x-hub-signature header is missing!'
+        )
+
+    workspace_name = jira_manager.get_workspace_name_from_payload(payload)
+    if workspace_name is None:
+        logger.warning('[Jira] No workspace name found in webhook payload')
+        raise HTTPException(
+            status_code=403, detail='Workspace name not found in payload'
+        )
+
+    workspace: (
+        JiraWorkspace | None
+    ) = await jira_manager.integration_store.get_workspace_by_name(workspace_name)
+
+    if workspace is None:
+        logger.warning(f'[Jira] Could not identify workspace {workspace_name}')
+        raise HTTPException(status_code=403, detail='Unidentified workspace')
+
+    if workspace.status != 'active':
+        logger.warning(
+            '[Jira] Workspace is inactive',
+            extra={
+                'jira_workspace_id': workspace.id,
+                'parsed_workspace_name': workspace.name,
+                'status': workspace.status,
+            },
+        )
+
+        raise HTTPException(status_code=403, detail='Workspace is inactive')
+
+    webhook_secret = token_manager.decrypt_text(workspace.webhook_secret)
+    expected_signature = hmac.new(
+        webhook_secret.encode(), body, hashlib.sha256
+    ).hexdigest()
+
+    if not hmac.compare_digest(expected_signature, signature):
+        raise HTTPException(status_code=403, detail="Request signatures didn't match!")
+
+
 async def _handle_workspace_link_creation(
     user_id: str, jira_user_id: str, target_workspace: str
 ):
@@ -216,6 +276,7 @@ async def _validate_workspace_update_permissions(user_id: str, target_workspace:
 async def jira_events(
     request: Request,
     background_tasks: BackgroundTasks,
+    x_hub_signature: str = Header(None),
 ):
     """Handle Jira webhook events."""
     # Check if Jira webhooks are enabled
@@ -227,13 +288,15 @@ async def jira_events(
         )
 
     try:
-        signature_valid, signature, payload = await jira_manager.validate_request(
-            request
-        )
+        parts = x_hub_signature.split('=', 1)
+        if not (len(parts) == 2 and parts[1]):
+            raise HTTPException(status_code=403, detail='Malformed x-hub-signature!')
 
-        if not signature_valid:
-            logger.warning('[Jira] Invalid webhook signature')
-            raise HTTPException(status_code=403, detail='Invalid webhook signature!')
+        signature = parts[1]
+        body = await request.body()
+        payload = await request.json()
+
+        await verify_jira_signature(body, signature, payload)
 
         # Check for duplicate requests using Redis
         key = f'jira:{signature}'

enterprise/server/routes/integration/slack.py

@@ -15,7 +15,6 @@ from integrations.slack.slack_manager import SlackManager
 from integrations.utils import (
     HOST_URL,
 )
-from pydantic import SecretStr
 from server.auth.constants import (
     KEYCLOAK_CLIENT_ID,
     KEYCLOAK_REALM_NAME,
@@ -35,6 +34,7 @@ from slack_sdk.web.async_client import AsyncWebClient
 from storage.database import session_maker
 from storage.slack_team_store import SlackTeamStore
 from storage.slack_user import SlackUser
+from storage.user_store import UserStore
 
 from openhands.integrations.service_types import ProviderType
 from openhands.server.shared import config, sio
@@ -79,6 +79,14 @@ async def install_callback(
             status_code=400,
         )
 
+    if not config.jwt_secret:
+        logger.error('slack_install_callback_error JWT not configured.')
+        return _html_response(
+            title='Error',
+            description=html.escape('JWT not configured'),
+            status_code=500,
+        )
+
     try:
         client = AsyncWebClient()  # no prepared token needed for this
         # Complete the installation by calling oauth.v2.access API method
@@ -94,20 +102,21 @@ async def install_callback(
 
         # Create a state variable for keycloak oauth
         payload = {}
-        jwt_secret: SecretStr = config.jwt_secret  # type: ignore[assignment]
         if state:
             payload = jwt.decode(
-                state, jwt_secret.get_secret_value(), algorithms=['HS256']
+                state, config.jwt_secret.get_secret_value(), algorithms=['HS256']
             )
         payload['slack_user_id'] = authed_user.get('id')
         payload['bot_access_token'] = bot_access_token
         payload['team_id'] = team_id
 
-        state = jwt.encode(payload, jwt_secret.get_secret_value(), algorithm='HS256')
+        state = jwt.encode(
+            payload, config.jwt_secret.get_secret_value(), algorithm='HS256'
+        )
 
         # Redirect into keycloak
         scope = quote('openid email profile offline_access')
-        redirect_uri = quote(f'{HOST_URL}/slack/keycloak-callback')
+        redirect_uri = f'{HOST_URL}/slack/keycloak-callback'
         auth_url = (
             f'{KEYCLOAK_SERVER_URL_EXT}/realms/{KEYCLOAK_REALM_NAME}/protocol/openid-connect/auth'
             f'?client_id={KEYCLOAK_CLIENT_ID}&response_type=code'
@@ -149,16 +158,23 @@ async def keycloak_callback(
             status_code=400,
         )
 
-    jwt_secret: SecretStr = config.jwt_secret  # type: ignore[assignment]
+    if not config.jwt_secret:
+        logger.error('problem_retrieving_keycloak_tokens JWT not configured.')
+        return _html_response(
+            title='Error',
+            description=html.escape('JWT not configured'),
+            status_code=500,
+        )
+
     payload: dict[str, str] = jwt.decode(
-        state, jwt_secret.get_secret_value(), algorithms=['HS256']
+        state, config.jwt_secret.get_secret_value(), algorithms=['HS256']
     )
     slack_user_id = payload['slack_user_id']
     bot_access_token = payload['bot_access_token']
     team_id = payload['team_id']
 
     # Retrieve the keycloak_user_id
-    redirect_uri = f'https://{request.url.netloc}{request.url.path}'
+    redirect_uri = f'{HOST_URL}{request.url.path}'
     (
         keycloak_access_token,
         keycloak_refresh_token,
@@ -180,6 +196,13 @@ async def keycloak_callback(
 
     user_info = await token_manager.get_user_info(keycloak_access_token)
     keycloak_user_id = user_info['sub']
+    user = await UserStore.get_user_by_id_async(keycloak_user_id)
+    if not user:
+        return _html_response(
+            title='Failed to authenticate.',
+            description=f'Please re-login into <a href="{HOST_URL}" style="color:#ecedee;text-decoration:underline;">OpenHands Cloud</a>. Then try <a href="https://docs.all-hands.dev/usage/cloud/slack-installation" style="color:#ecedee;text-decoration:underline;">installing the OpenHands Slack App</a> again',
+            status_code=400,
+        )
 
     # These tokens are offline access tokens - store them!
     await token_manager.store_offline_token(keycloak_user_id, keycloak_refresh_token)
@@ -211,6 +234,7 @@ async def keycloak_callback(
     slack_display_name = slack_user_info.data['user']['profile']['display_name']
     slack_user = SlackUser(
         keycloak_user_id=keycloak_user_id,
+        org_id=user.current_org_id,
         slack_user_id=slack_user_id,
         slack_display_name=slack_display_name,
     )
@@ -305,7 +329,7 @@ async def on_form_interaction(request: Request, background_tasks: BackgroundTask
 
     body = await request.body()
     form = await request.form()
-    payload = json.loads(form.get('payload'))  # type: ignore[arg-type]
+    payload = json.loads(form.get('payload'))
 
     logger.info('slack_on_form_interaction', extra={'payload': payload})
 

enterprise/server/routes/oauth_device.py

@@ -21,7 +21,7 @@ DEVICE_CODE_EXPIRES_IN = 600  # 10 minutes
 DEVICE_TOKEN_POLL_INTERVAL = 5  # seconds
 
 API_KEY_NAME = 'Device Link Access Key'
-KEY_EXPIRATION_TIME = timedelta(days=1)  # Key expires in 24 hours
+KEY_EXPIRATION_TIME = timedelta(days=7)  # Key expires in a week
 
 # ---------------------------------------------------------------------------
 # Models
@@ -272,7 +272,7 @@ async def device_verification_authenticated(
         try:
             # Create a unique API key for this device using user_code in the name
             device_key_name = f'{API_KEY_NAME} ({user_code})'
-            api_key_store.create_api_key(
+            await api_key_store.create_api_key(
                 user_id,
                 name=device_key_name,
                 expires_at=datetime.now(UTC) + KEY_EXPIRATION_TIME,

enterprise/server/routes/org_models.py

@@ -0,0 +1,327 @@
+from typing import Annotated
+
+from pydantic import BaseModel, EmailStr, Field, SecretStr, StringConstraints
+from storage.org import Org
+from storage.org_member import OrgMember
+from storage.role import Role
+
+
+class OrgCreationError(Exception):
+    """Base exception for organization creation errors."""
+
+    pass
+
+
+class OrgNameExistsError(OrgCreationError):
+    """Raised when an organization name already exists."""
+
+    def __init__(self, name: str):
+        self.name = name
+        super().__init__(f'Organization with name "{name}" already exists')
+
+
+class LiteLLMIntegrationError(OrgCreationError):
+    """Raised when LiteLLM integration fails."""
+
+    pass
+
+
+class OrgDatabaseError(OrgCreationError):
+    """Raised when database operations fail."""
+
+    pass
+
+
+class OrgDeletionError(Exception):
+    """Base exception for organization deletion errors."""
+
+    pass
+
+
+class OrgAuthorizationError(OrgDeletionError):
+    """Raised when user is not authorized to delete organization."""
+
+    def __init__(self, message: str = 'Not authorized to delete organization'):
+        super().__init__(message)
+
+
+class OrphanedUserError(OrgDeletionError):
+    """Raised when deleting an org would leave users without any organization."""
+
+    def __init__(self, user_ids: list[str]):
+        self.user_ids = user_ids
+        super().__init__(
+            f'Cannot delete organization: {len(user_ids)} user(s) would have no remaining organization'
+        )
+
+
+class OrgNotFoundError(Exception):
+    """Raised when organization is not found or user doesn't have access."""
+
+    def __init__(self, org_id: str):
+        self.org_id = org_id
+        super().__init__(f'Organization with id "{org_id}" not found')
+
+
+class OrgMemberNotFoundError(Exception):
+    """Raised when a member is not found in an organization."""
+
+    def __init__(self, org_id: str, user_id: str):
+        self.org_id = org_id
+        self.user_id = user_id
+        super().__init__(f'Member "{user_id}" not found in organization "{org_id}"')
+
+
+class RoleNotFoundError(Exception):
+    """Raised when a role is not found."""
+
+    def __init__(self, role_id: int):
+        self.role_id = role_id
+        super().__init__(f'Role with id "{role_id}" not found')
+
+
+class InvalidRoleError(Exception):
+    """Raised when an invalid role name is specified."""
+
+    def __init__(self, role_name: str):
+        self.role_name = role_name
+        super().__init__(f'Invalid role: "{role_name}"')
+
+
+class InsufficientPermissionError(Exception):
+    """Raised when user lacks permission to perform an operation."""
+
+    def __init__(self, message: str = 'Insufficient permission'):
+        super().__init__(message)
+
+
+class CannotModifySelfError(Exception):
+    """Raised when user attempts to modify their own membership."""
+
+    def __init__(self, action: str = 'modify'):
+        self.action = action
+        super().__init__(f'Cannot {action} your own membership')
+
+
+class LastOwnerError(Exception):
+    """Raised when attempting to remove or demote the last owner."""
+
+    def __init__(self, action: str = 'remove'):
+        self.action = action
+        super().__init__(f'Cannot {action} the last owner of an organization')
+
+
+class MemberUpdateError(Exception):
+    """Raised when member update operation fails."""
+
+    def __init__(self, message: str = 'Failed to update member'):
+        super().__init__(message)
+
+
+class OrgCreate(BaseModel):
+    """Request model for creating a new organization."""
+
+    # Required fields
+    name: Annotated[
+        str, StringConstraints(strip_whitespace=True, min_length=1, max_length=255)
+    ]
+    contact_name: str
+    contact_email: EmailStr
+
+
+class OrgResponse(BaseModel):
+    """Response model for organization."""
+
+    id: str
+    name: str
+    contact_name: str
+    contact_email: str
+    conversation_expiration: int | None = None
+    agent: str | None = None
+    default_max_iterations: int | None = None
+    security_analyzer: str | None = None
+    confirmation_mode: bool | None = None
+    default_llm_model: str | None = None
+    default_llm_api_key_for_byor: str | None = None
+    default_llm_base_url: str | None = None
+    remote_runtime_resource_factor: int | None = None
+    enable_default_condenser: bool = True
+    billing_margin: float | None = None
+    enable_proactive_conversation_starters: bool = True
+    sandbox_base_container_image: str | None = None
+    sandbox_runtime_container_image: str | None = None
+    org_version: int = 0
+    mcp_config: dict | None = None
+    search_api_key: str | None = None
+    sandbox_api_key: str | None = None
+    max_budget_per_task: float | None = None
+    enable_solvability_analysis: bool | None = None
+    v1_enabled: bool | None = None
+    credits: float | None = None
+    is_personal: bool = False
+
+    @classmethod
+    def from_org(
+        cls, org: Org, credits: float | None = None, user_id: str | None = None
+    ) -> 'OrgResponse':
+        """Create an OrgResponse from an Org entity.
+
+        Args:
+            org: The organization entity to convert
+            credits: Optional credits value (defaults to None)
+            user_id: Optional user ID to determine if org is personal (defaults to None)
+
+        Returns:
+            OrgResponse: The response model instance
+        """
+        return cls(
+            id=str(org.id),
+            name=org.name,
+            contact_name=org.contact_name,
+            contact_email=org.contact_email,
+            conversation_expiration=org.conversation_expiration,
+            agent=org.agent,
+            default_max_iterations=org.default_max_iterations,
+            security_analyzer=org.security_analyzer,
+            confirmation_mode=org.confirmation_mode,
+            default_llm_model=org.default_llm_model,
+            default_llm_api_key_for_byor=None,
+            default_llm_base_url=org.default_llm_base_url,
+            remote_runtime_resource_factor=org.remote_runtime_resource_factor,
+            enable_default_condenser=org.enable_default_condenser
+            if org.enable_default_condenser is not None
+            else True,
+            billing_margin=org.billing_margin,
+            enable_proactive_conversation_starters=org.enable_proactive_conversation_starters
+            if org.enable_proactive_conversation_starters is not None
+            else True,
+            sandbox_base_container_image=org.sandbox_base_container_image,
+            sandbox_runtime_container_image=org.sandbox_runtime_container_image,
+            org_version=org.org_version if org.org_version is not None else 0,
+            mcp_config=org.mcp_config,
+            search_api_key=None,
+            sandbox_api_key=None,
+            max_budget_per_task=org.max_budget_per_task,
+            enable_solvability_analysis=org.enable_solvability_analysis,
+            v1_enabled=org.v1_enabled,
+            credits=credits,
+            is_personal=str(org.id) == user_id if user_id else False,
+        )
+
+
+class OrgPage(BaseModel):
+    """Paginated response model for organization list."""
+
+    items: list[OrgResponse]
+    next_page_id: str | None = None
+
+
+class OrgUpdate(BaseModel):
+    """Request model for updating an organization."""
+
+    # Basic organization information (any authenticated user can update)
+    name: Annotated[
+        str | None,
+        StringConstraints(strip_whitespace=True, min_length=1, max_length=255),
+    ] = None
+    contact_name: str | None = None
+    contact_email: EmailStr | None = None
+    conversation_expiration: int | None = None
+    default_max_iterations: int | None = Field(default=None, gt=0)
+    remote_runtime_resource_factor: int | None = Field(default=None, gt=0)
+    billing_margin: float | None = Field(default=None, ge=0, le=1)
+    enable_proactive_conversation_starters: bool | None = None
+    sandbox_base_container_image: str | None = None
+    sandbox_runtime_container_image: str | None = None
+    mcp_config: dict | None = None
+    sandbox_api_key: str | None = None
+    max_budget_per_task: float | None = Field(default=None, gt=0)
+    enable_solvability_analysis: bool | None = None
+    v1_enabled: bool | None = None
+
+    # LLM settings (require admin/owner role)
+    default_llm_model: str | None = None
+    default_llm_api_key_for_byor: str | None = None
+    default_llm_base_url: str | None = None
+    search_api_key: str | None = None
+    security_analyzer: str | None = None
+    agent: str | None = None
+    confirmation_mode: bool | None = None
+    enable_default_condenser: bool | None = None
+    condenser_max_size: int | None = Field(default=None, ge=20)
+
+
+class OrgMemberResponse(BaseModel):
+    """Response model for a single organization member."""
+
+    user_id: str
+    email: str | None
+    role_id: int
+    role_name: str
+    role_rank: int
+    status: str | None
+
+
+class OrgMemberPage(BaseModel):
+    """Paginated response for organization members."""
+
+    items: list[OrgMemberResponse]
+    next_page_id: str | None = None
+
+
+class OrgMemberUpdate(BaseModel):
+    """Request model for updating an organization member."""
+
+    role: str | None = None  # Role name: 'owner', 'admin', or 'member'
+
+
+class MeResponse(BaseModel):
+    """Response model for the current user's membership in an organization."""
+
+    org_id: str
+    user_id: str
+    email: str
+    role: str
+    llm_api_key: str
+    max_iterations: int | None = None
+    llm_model: str | None = None
+    llm_api_key_for_byor: str | None = None
+    llm_base_url: str | None = None
+    status: str | None = None
+
+    @staticmethod
+    def _mask_key(secret: SecretStr | None) -> str:
+        """Mask an API key, showing only last 4 characters."""
+        if secret is None:
+            return ''
+        raw = secret.get_secret_value()
+        if not raw:
+            return ''
+        if len(raw) <= 4:
+            return '****'
+        return '****' + raw[-4:]
+
+    @classmethod
+    def from_org_member(cls, member: OrgMember, role: Role, email: str) -> 'MeResponse':
+        """Create a MeResponse from an OrgMember, Role, and user email.
+
+        Args:
+            member: The OrgMember entity
+            role: The Role entity (provides role name)
+            email: The user's email address
+
+        Returns:
+            MeResponse with masked API keys
+        """
+        return cls(
+            org_id=str(member.org_id),
+            user_id=str(member.user_id),
+            email=email,
+            role=role.name,
+            llm_api_key=cls._mask_key(member.llm_api_key),
+            max_iterations=member.max_iterations,
+            llm_model=member.llm_model,
+            llm_api_key_for_byor=cls._mask_key(member.llm_api_key_for_byor) or None,
+            llm_base_url=member.llm_base_url,
+            status=member.status,
+        )

enterprise/server/routes/orgs.py

@@ -0,0 +1,785 @@
+from typing import Annotated
+from uuid import UUID
+
+from fastapi import APIRouter, Depends, HTTPException, Query, status
+from server.email_validation import get_admin_user_id
+from server.routes.org_models import (
+    CannotModifySelfError,
+    InsufficientPermissionError,
+    InvalidRoleError,
+    LastOwnerError,
+    LiteLLMIntegrationError,
+    MemberUpdateError,
+    MeResponse,
+    OrgAuthorizationError,
+    OrgCreate,
+    OrgDatabaseError,
+    OrgMemberNotFoundError,
+    OrgMemberPage,
+    OrgMemberResponse,
+    OrgMemberUpdate,
+    OrgNameExistsError,
+    OrgNotFoundError,
+    OrgPage,
+    OrgResponse,
+    OrgUpdate,
+    OrphanedUserError,
+    RoleNotFoundError,
+)
+from server.services.org_member_service import OrgMemberService
+from storage.org_service import OrgService
+
+from openhands.core.logger import openhands_logger as logger
+from openhands.server.user_auth import get_user_id
+
+# Initialize API router
+org_router = APIRouter(prefix='/api/organizations')
+
+
+@org_router.get('', response_model=OrgPage)
+async def list_user_orgs(
+    page_id: Annotated[
+        str | None,
+        Query(title='Optional next_page_id from the previously returned page'),
+    ] = None,
+    limit: Annotated[
+        int,
+        Query(title='The max number of results in the page', gt=0, lte=100),
+    ] = 100,
+    user_id: str = Depends(get_user_id),
+) -> OrgPage:
+    """List organizations for the authenticated user.
+
+    This endpoint returns a paginated list of all organizations that the
+    authenticated user is a member of.
+
+    Args:
+        page_id: Optional page ID (offset) for pagination
+        limit: Maximum number of organizations to return (1-100, default 100)
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        OrgPage: Paginated list of organizations
+
+    Raises:
+        HTTPException: 500 if retrieval fails
+    """
+    logger.info(
+        'Listing organizations for user',
+        extra={
+            'user_id': user_id,
+            'page_id': page_id,
+            'limit': limit,
+        },
+    )
+
+    try:
+        # Fetch organizations from service layer
+        orgs, next_page_id = OrgService.get_user_orgs_paginated(
+            user_id=user_id,
+            page_id=page_id,
+            limit=limit,
+        )
+
+        # Convert Org entities to OrgResponse objects
+        org_responses = [
+            OrgResponse.from_org(org, credits=None, user_id=user_id) for org in orgs
+        ]
+
+        logger.info(
+            'Successfully retrieved organizations',
+            extra={
+                'user_id': user_id,
+                'org_count': len(org_responses),
+                'has_more': next_page_id is not None,
+            },
+        )
+
+        return OrgPage(items=org_responses, next_page_id=next_page_id)
+
+    except Exception as e:
+        logger.exception(
+            'Unexpected error listing organizations',
+            extra={'user_id': user_id, 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to retrieve organizations',
+        )
+
+
+@org_router.post('', response_model=OrgResponse, status_code=status.HTTP_201_CREATED)
+async def create_org(
+    org_data: OrgCreate,
+    user_id: str = Depends(get_admin_user_id),
+) -> OrgResponse:
+    """Create a new organization.
+
+    This endpoint allows authenticated users with @openhands.dev email to create
+    a new organization. The user who creates the organization automatically becomes
+    its owner.
+
+    Args:
+        org_data: Organization creation data
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        OrgResponse: The created organization details
+
+    Raises:
+        HTTPException: 403 if user email domain is not @openhands.dev
+        HTTPException: 409 if organization name already exists
+        HTTPException: 500 if creation fails
+    """
+    logger.info(
+        'Creating new organization',
+        extra={
+            'user_id': user_id,
+            'org_name': org_data.name,
+        },
+    )
+
+    try:
+        # Use service layer to create organization
+        org = await OrgService.create_org_with_owner(
+            name=org_data.name,
+            contact_name=org_data.contact_name,
+            contact_email=org_data.contact_email,
+            user_id=user_id,
+        )
+
+        # Retrieve credits from LiteLLM
+        credits = await OrgService.get_org_credits(user_id, org.id)
+
+        return OrgResponse.from_org(org, credits=credits, user_id=user_id)
+    except OrgNameExistsError as e:
+        raise HTTPException(
+            status_code=status.HTTP_409_CONFLICT,
+            detail=str(e),
+        )
+    except LiteLLMIntegrationError as e:
+        logger.error(
+            'LiteLLM integration failed',
+            extra={'user_id': user_id, 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to create LiteLLM integration',
+        )
+    except OrgDatabaseError as e:
+        logger.error(
+            'Database operation failed',
+            extra={'user_id': user_id, 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to create organization',
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error creating organization',
+            extra={'user_id': user_id, 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.get('/{org_id}', response_model=OrgResponse, status_code=status.HTTP_200_OK)
+async def get_org(
+    org_id: UUID,
+    user_id: str = Depends(get_user_id),
+) -> OrgResponse:
+    """Get organization details by ID.
+
+    This endpoint allows authenticated users who are members of an organization
+    to retrieve its details. Only members of the organization can access this endpoint.
+
+    Args:
+        org_id: Organization ID (UUID)
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        OrgResponse: The organization details
+
+    Raises:
+        HTTPException: 422 if org_id is not a valid UUID (handled by FastAPI)
+        HTTPException: 404 if organization not found or user is not a member
+        HTTPException: 500 if retrieval fails
+    """
+    logger.info(
+        'Retrieving organization details',
+        extra={
+            'user_id': user_id,
+            'org_id': str(org_id),
+        },
+    )
+
+    try:
+        # Use service layer to get organization with membership validation
+        org = await OrgService.get_org_by_id(
+            org_id=org_id,
+            user_id=user_id,
+        )
+
+        # Retrieve credits from LiteLLM
+        credits = await OrgService.get_org_credits(user_id, org.id)
+
+        return OrgResponse.from_org(org, credits=credits, user_id=user_id)
+    except OrgNotFoundError as e:
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=str(e),
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error retrieving organization',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.get('/{org_id}/me', response_model=MeResponse)
+async def get_me(
+    org_id: UUID,
+    user_id: str = Depends(get_user_id),
+) -> MeResponse:
+    """Get the current user's membership record for an organization.
+
+    Returns the authenticated user's role, status, email, and LLM override
+    fields (with masked API keys) within the specified organization.
+
+    Args:
+        org_id: Organization ID (UUID)
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        MeResponse: The user's membership data
+
+    Raises:
+        HTTPException: 404 if user is not a member or org doesn't exist
+        HTTPException: 500 if retrieval fails
+    """
+    logger.info(
+        'Retrieving current member details',
+        extra={'user_id': user_id, 'org_id': str(org_id)},
+    )
+
+    try:
+        user_uuid = UUID(user_id)
+        return OrgMemberService.get_me(org_id, user_uuid)
+
+    except OrgMemberNotFoundError:
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=f'Organization with id "{org_id}" not found',
+        )
+    except RoleNotFoundError as e:
+        logger.exception(
+            'Role not found for org member',
+            extra={
+                'user_id': user_id,
+                'org_id': str(org_id),
+                'role_id': e.role_id,
+            },
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error retrieving member details',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.delete('/{org_id}', status_code=status.HTTP_200_OK)
+async def delete_org(
+    org_id: UUID,
+    user_id: str = Depends(get_user_id),
+) -> dict:
+    """Delete an organization.
+
+    This endpoint allows authenticated organization owners to delete their organization.
+    All associated data including organization members, conversations, billing data,
+    and external LiteLLM team resources will be permanently removed.
+
+    Args:
+        org_id: Organization ID to delete
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        dict: Confirmation message with deleted organization details
+
+    Raises:
+        HTTPException: 403 if user is not the organization owner
+        HTTPException: 404 if organization not found
+        HTTPException: 500 if deletion fails
+    """
+    logger.info(
+        'Organization deletion requested',
+        extra={
+            'user_id': user_id,
+            'org_id': str(org_id),
+        },
+    )
+
+    try:
+        # Use service layer to delete organization with cleanup
+        deleted_org = await OrgService.delete_org_with_cleanup(
+            user_id=user_id,
+            org_id=org_id,
+        )
+
+        logger.info(
+            'Organization deletion completed successfully',
+            extra={
+                'user_id': user_id,
+                'org_id': str(org_id),
+                'org_name': deleted_org.name,
+            },
+        )
+
+        return {
+            'message': 'Organization deleted successfully',
+            'organization': {
+                'id': str(deleted_org.id),
+                'name': deleted_org.name,
+                'contact_name': deleted_org.contact_name,
+                'contact_email': deleted_org.contact_email,
+            },
+        }
+
+    except OrgNotFoundError as e:
+        logger.warning(
+            'Organization not found for deletion',
+            extra={'user_id': user_id, 'org_id': str(org_id)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=str(e),
+        )
+    except OrgAuthorizationError as e:
+        logger.warning(
+            'User not authorized to delete organization',
+            extra={'user_id': user_id, 'org_id': str(org_id)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail=str(e),
+        )
+    except OrphanedUserError as e:
+        logger.warning(
+            'Cannot delete organization: users would be orphaned',
+            extra={
+                'user_id': user_id,
+                'org_id': str(org_id),
+                'orphaned_users': e.user_ids,
+            },
+        )
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail=str(e),
+        )
+    except OrgDatabaseError as e:
+        logger.error(
+            'Database error during organization deletion',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to delete organization',
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error during organization deletion',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.patch('/{org_id}', response_model=OrgResponse)
+async def update_org(
+    org_id: UUID,
+    update_data: OrgUpdate,
+    user_id: str = Depends(get_user_id),
+) -> OrgResponse:
+    """Update an existing organization.
+
+    This endpoint allows authenticated users to update organization settings.
+    LLM-related settings require admin or owner role in the organization.
+
+    Args:
+        org_id: Organization ID to update (UUID validated by FastAPI)
+        update_data: Organization update data
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        OrgResponse: The updated organization details
+
+    Raises:
+        HTTPException: 400 if org_id is invalid UUID format (handled by FastAPI)
+        HTTPException: 403 if user lacks permission for LLM settings
+        HTTPException: 404 if organization not found
+        HTTPException: 422 if validation errors occur (handled by FastAPI)
+        HTTPException: 500 if update fails
+    """
+    logger.info(
+        'Updating organization',
+        extra={
+            'user_id': user_id,
+            'org_id': str(org_id),
+        },
+    )
+
+    try:
+        # Use service layer to update organization with permission checks
+        updated_org = await OrgService.update_org_with_permissions(
+            org_id=org_id,
+            update_data=update_data,
+            user_id=user_id,
+        )
+
+        # Retrieve credits from LiteLLM (following same pattern as create endpoint)
+        credits = await OrgService.get_org_credits(user_id, updated_org.id)
+
+        return OrgResponse.from_org(updated_org, credits=credits, user_id=user_id)
+
+    except ValueError as e:
+        # Organization not found
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=str(e),
+        )
+    except OrgNameExistsError as e:
+        raise HTTPException(
+            status_code=status.HTTP_409_CONFLICT,
+            detail=str(e),
+        )
+    except PermissionError as e:
+        # User lacks permission for LLM settings
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail=str(e),
+        )
+    except OrgDatabaseError as e:
+        logger.error(
+            'Database operation failed',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to update organization',
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error updating organization',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.get('/{org_id}/members')
+async def get_org_members(
+    org_id: str,
+    page_id: Annotated[
+        str | None,
+        Query(title='Optional next_page_id from the previously returned page'),
+    ] = None,
+    limit: Annotated[
+        int,
+        Query(
+            title='The max number of results in the page',
+            gt=0,
+            lte=100,
+        ),
+    ] = 100,
+    current_user_id: str = Depends(get_user_id),
+) -> OrgMemberPage:
+    """Get all members of an organization with cursor-based pagination."""
+    try:
+        success, error_code, data = await OrgMemberService.get_org_members(
+            org_id=UUID(org_id),
+            current_user_id=UUID(current_user_id),
+            page_id=page_id,
+            limit=limit,
+        )
+
+        if not success:
+            error_map = {
+                'not_a_member': (
+                    status.HTTP_403_FORBIDDEN,
+                    'You are not a member of this organization',
+                ),
+                'invalid_page_id': (
+                    status.HTTP_400_BAD_REQUEST,
+                    'Invalid page_id format',
+                ),
+            }
+            status_code, detail = error_map.get(
+                error_code, (status.HTTP_500_INTERNAL_SERVER_ERROR, 'An error occurred')
+            )
+            raise HTTPException(status_code=status_code, detail=detail)
+
+        if data is None:
+            raise HTTPException(
+                status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+                detail='Failed to retrieve members',
+            )
+
+        return data
+
+    except HTTPException:
+        raise
+    except ValueError:
+        logger.exception('Invalid UUID format')
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Invalid organization ID format',
+        )
+    except Exception:
+        logger.exception('Error retrieving organization members')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to retrieve members',
+        )
+
+
+@org_router.delete('/{org_id}/members/{user_id}')
+async def remove_org_member(
+    org_id: str,
+    user_id: str,
+    current_user_id: str = Depends(get_user_id),
+):
+    """Remove a member from an organization.
+
+    Only owners and admins can remove members:
+    - Owners can remove admins and regular users
+    - Admins can only remove regular users
+
+    Users cannot remove themselves. The last owner cannot be removed.
+    """
+    try:
+        success, error = await OrgMemberService.remove_org_member(
+            org_id=UUID(org_id),
+            target_user_id=UUID(user_id),
+            current_user_id=UUID(current_user_id),
+        )
+
+        if not success:
+            error_map = {
+                'not_a_member': (
+                    status.HTTP_403_FORBIDDEN,
+                    'You are not a member of this organization',
+                ),
+                'cannot_remove_self': (
+                    status.HTTP_403_FORBIDDEN,
+                    'Cannot remove yourself from an organization',
+                ),
+                'member_not_found': (
+                    status.HTTP_404_NOT_FOUND,
+                    'Member not found in this organization',
+                ),
+                'insufficient_permission': (
+                    status.HTTP_403_FORBIDDEN,
+                    'You do not have permission to remove this member',
+                ),
+                'cannot_remove_last_owner': (
+                    status.HTTP_400_BAD_REQUEST,
+                    'Cannot remove the last owner of an organization',
+                ),
+                'removal_failed': (
+                    status.HTTP_500_INTERNAL_SERVER_ERROR,
+                    'Failed to remove member',
+                ),
+            }
+            status_code, detail = error_map.get(
+                error, (status.HTTP_500_INTERNAL_SERVER_ERROR, 'An error occurred')
+            )
+            raise HTTPException(status_code=status_code, detail=detail)
+
+        return {'message': 'Member removed successfully'}
+
+    except HTTPException:
+        raise
+    except ValueError:
+        logger.exception('Invalid UUID format')
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Invalid organization or user ID format',
+        )
+    except Exception:
+        logger.exception('Error removing organization member')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to remove member',
+        )
+
+
+@org_router.post(
+    '/{org_id}/switch', response_model=OrgResponse, status_code=status.HTTP_200_OK
+)
+async def switch_org(
+    org_id: UUID,
+    user_id: str = Depends(get_user_id),
+) -> OrgResponse:
+    """Switch to a different organization.
+
+    This endpoint allows authenticated users to switch their current active
+    organization. The user must be a member of the target organization.
+
+    Args:
+        org_id: Organization ID to switch to (UUID)
+        user_id: Authenticated user ID (injected by dependency)
+
+    Returns:
+        OrgResponse: The organization details that was switched to
+
+    Raises:
+        HTTPException: 422 if org_id is not a valid UUID (handled by FastAPI)
+        HTTPException: 403 if user is not a member of the organization
+        HTTPException: 404 if organization not found
+        HTTPException: 500 if switch fails
+    """
+    logger.info(
+        'Switching organization',
+        extra={
+            'user_id': user_id,
+            'org_id': str(org_id),
+        },
+    )
+
+    try:
+        # Use service layer to switch organization with membership validation
+        org = await OrgService.switch_org(
+            user_id=user_id,
+            org_id=org_id,
+        )
+
+        # Retrieve credits from LiteLLM for the new current org
+        credits = await OrgService.get_org_credits(user_id, org.id)
+
+        return OrgResponse.from_org(org, credits=credits, user_id=user_id)
+
+    except OrgNotFoundError as e:
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail=str(e),
+        )
+    except OrgAuthorizationError as e:
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail=str(e),
+        )
+    except OrgDatabaseError as e:
+        logger.error(
+            'Database operation failed during organization switch',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to switch organization',
+        )
+    except Exception as e:
+        logger.exception(
+            'Unexpected error switching organization',
+            extra={'user_id': user_id, 'org_id': str(org_id), 'error': str(e)},
+        )
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='An unexpected error occurred',
+        )
+
+
+@org_router.patch('/{org_id}/members/{user_id}', response_model=OrgMemberResponse)
+async def update_org_member(
+    org_id: str,
+    user_id: str,
+    update_data: OrgMemberUpdate,
+    current_user_id: str = Depends(get_user_id),
+) -> OrgMemberResponse:
+    """Update a member's role in an organization.
+
+    Permission rules:
+    - Admins can change roles of regular members to Admin or Member
+    - Admins cannot modify other Admins or Owners
+    - Owners can change roles of Admins and Members to any role (Owner, Admin, Member)
+    - Owners cannot modify other Owners
+
+    Members cannot modify their own role. The last owner cannot be demoted.
+    """
+    try:
+        return await OrgMemberService.update_org_member(
+            org_id=UUID(org_id),
+            target_user_id=UUID(user_id),
+            current_user_id=UUID(current_user_id),
+            update_data=update_data,
+        )
+    except OrgMemberNotFoundError as e:
+        # Distinguish between requester not being a member vs target not found
+        if str(current_user_id) in str(e):
+            raise HTTPException(
+                status_code=status.HTTP_403_FORBIDDEN,
+                detail='You are not a member of this organization',
+            )
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail='Member not found in this organization',
+        )
+    except CannotModifySelfError:
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail='Cannot modify your own role',
+        )
+    except RoleNotFoundError:
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Role configuration error',
+        )
+    except InvalidRoleError:
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Invalid role specified',
+        )
+    except InsufficientPermissionError:
+        raise HTTPException(
+            status_code=status.HTTP_403_FORBIDDEN,
+            detail='You do not have permission to modify this member',
+        )
+    except LastOwnerError:
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Cannot demote the last owner of an organization',
+        )
+    except MemberUpdateError:
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to update member',
+        )
+    except ValueError:
+        logger.exception('Invalid UUID format')
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail='Invalid organization or user ID format',
+        )
+    except Exception:
+        logger.exception('Error updating organization member')
+        raise HTTPException(
+            status_code=status.HTTP_500_INTERNAL_SERVER_ERROR,
+            detail='Failed to update member',
+        )

enterprise/server/routes/user.py

@@ -4,6 +4,7 @@ from fastapi import APIRouter, Depends, Query, status
 from fastapi.responses import JSONResponse
 from pydantic import SecretStr
 from server.auth.token_manager import TokenManager
+from utils.identity import resolve_display_name
 
 from openhands.integrations.provider import (
     PROVIDER_TOKEN_TYPE,
@@ -121,6 +122,8 @@ async def saas_get_user(
                 login=(user_info.get('preferred_username') if user_info else '') or '',
                 avatar_url='',
                 email=user_info.get('email') if user_info else None,
+                name=resolve_display_name(user_info) if user_info else None,
+                company=user_info.get('company') if user_info else None,
             ),
             user_info=user_info,
         )

enterprise/server/saas_monitoring_listener.py

@@ -1,4 +1,3 @@
-from prometheus_client import Counter, Histogram
 from server.logger import logger
 
 from openhands.core.config.openhands_config import OpenHandsConfig
@@ -9,45 +8,27 @@ from openhands.events.observation import (
 )
 from openhands.server.monitoring import MonitoringListener
 
-AGENT_STATUS_ERROR_COUNT = Counter(
-    'saas_agent_status_errors', 'Agent Status change events to status error'
-)
-CREATE_CONVERSATION_COUNT = Counter(
-    'saas_create_conversation', 'Create conversation attempts'
-)
-AGENT_SESSION_START_HISTOGRAM = Histogram(
-    'saas_agent_session_start',
-    'AgentSession starts with success and duration',
-    labelnames=['success'],
-)
-
 
 class SaaSMonitoringListener(MonitoringListener):
-    """
-    Forward app signals to Prometheus.
-    """
+    """Forward app signals to structured logging for GCP native monitoring."""
 
     def on_session_event(self, event: Event) -> None:
-        """
-        Track metrics about events being added to a Session's EventStream.
-        """
+        """Track metrics about events being added to a Session's EventStream."""
         if (
             isinstance(event, AgentStateChangedObservation)
             and event.agent_state == AgentState.ERROR
         ):
-            AGENT_STATUS_ERROR_COUNT.inc()
             logger.info(
                 'Tracking agent status error',
                 extra={'signal': 'saas_agent_status_errors'},
             )
 
     def on_agent_session_start(self, success: bool, duration: float) -> None:
-        """
-        Track an agent session start.
+        """Track an agent session start.
+
         Success is true if startup completed without error.
         Duration is start time in seconds observed by AgentSession.
         """
-        AGENT_SESSION_START_HISTOGRAM.labels(success=success).observe(duration)
         logger.info(
             'Tracking agent session start',
             extra={
@@ -58,11 +39,10 @@ class SaaSMonitoringListener(MonitoringListener):
         )
 
     def on_create_conversation(self) -> None:
-        """
-        Track the beginning of conversation creation.
+        """Track the beginning of conversation creation.
+
         Does not currently capture whether it succeed.
         """
-        CREATE_CONVERSATION_COUNT.inc()
         logger.info(
             'Tracking create conversation', extra={'signal': 'saas_create_conversation'}
         )

enterprise/server/saas_nested_conversation_manager.py

@@ -23,6 +23,7 @@ from sqlalchemy import orm
 from storage.api_key_store import ApiKeyStore
 from storage.database import session_maker
 from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.controller.agent import Agent
 from openhands.core.config import LLMConfig, OpenHandsConfig
@@ -515,11 +516,13 @@ class SaasNestedConversationManager(ConversationManager):
                     )
                     raise
 
-    def _get_mcp_config(self, user_id: str) -> MCPConfig | None:
+    async def _get_mcp_config(self, user_id: str) -> MCPConfig | None:
         api_key_store = ApiKeyStore.get_instance()
-        mcp_api_key = api_key_store.retrieve_mcp_api_key(user_id)
+        mcp_api_key = await api_key_store.retrieve_mcp_api_key(user_id)
         if not mcp_api_key:
-            mcp_api_key = api_key_store.create_api_key(user_id, 'MCP_API_KEY', None)
+            mcp_api_key = await api_key_store.create_api_key(
+                user_id, 'MCP_API_KEY', None
+            )
         if not mcp_api_key:
             return None
         web_host = os.environ.get('WEB_HOST', 'app.all-hands.dev')
@@ -546,7 +549,7 @@ class SaasNestedConversationManager(ConversationManager):
             'conversation_id': sid,
         }
 
-        mcp_config = self._get_mcp_config(user_id)
+        mcp_config = await self._get_mcp_config(user_id)
         if mcp_config:
             # Merge with any MCP config from settings
             if settings.mcp_config:
@@ -646,16 +649,18 @@ class SaasNestedConversationManager(ConversationManager):
         """
 
         with session_maker() as session:
-            conversation_metadata = (
-                session.query(StoredConversationMetadata)
-                .filter(StoredConversationMetadata.conversation_id == conversation_id)
+            conversation_metadata_saas = (
+                session.query(StoredConversationMetadataSaas)
+                .filter(
+                    StoredConversationMetadataSaas.conversation_id == conversation_id
+                )
                 .first()
             )
 
-            if not conversation_metadata:
+            if not conversation_metadata_saas:
                 raise ValueError(f'No conversation found {conversation_id}')
 
-            return conversation_metadata.user_id
+            return str(conversation_metadata_saas.user_id)
 
     async def _get_runtime_status_from_nested_runtime(
         self, session_api_key: Any | None, nested_url: str, conversation_id: str
@@ -994,9 +999,17 @@ class SaasNestedConversationManager(ConversationManager):
         with session_maker() as session:
             # Only include conversations updated in the past week
             one_week_ago = datetime.now(UTC) - timedelta(days=7)
-            query = session.query(StoredConversationMetadata.conversation_id).filter(
-                StoredConversationMetadata.user_id == user_id,
-                StoredConversationMetadata.last_updated_at >= one_week_ago,
+            query = (
+                session.query(StoredConversationMetadata.conversation_id)
+                .join(
+                    StoredConversationMetadataSaas,
+                    StoredConversationMetadata.conversation_id
+                    == StoredConversationMetadataSaas.conversation_id,
+                )
+                .filter(
+                    StoredConversationMetadataSaas.user_id == user_id,
+                    StoredConversationMetadata.last_updated_at >= one_week_ago,
+                )
             )
             user_conversation_ids = set(query)
             return user_conversation_ids
@@ -1070,11 +1083,16 @@ class SaasNestedConversationManager(ConversationManager):
             .filter(StoredConversationMetadata.conversation_id == conversation_id)
             .first()
         )
-        if conversation_metadata is None:
+        conversation_metadata_saas = (
+            session.query(StoredConversationMetadataSaas)
+            .filter(StoredConversationMetadataSaas.conversation_id == conversation_id)
+            .first()
+        )
+        if conversation_metadata is None or conversation_metadata_saas is None:
             # Conversation is running in different server
             return
 
-        user_id = conversation_metadata.user_id
+        user_id = conversation_metadata_saas.user_id
 
         # Get the id of the next event which is not present
         events_dir = get_conversation_events_dir(
@@ -1121,6 +1139,71 @@ class SaasNestedConversationManager(ConversationManager):
         }
         update_conversation_metadata(conversation_id, metadata_content)
 
+    async def list_files(self, sid: str, path: str | None = None) -> list[str]:
+        """List files in the workspace for a conversation.
+
+        Delegates to the nested container's list-files endpoint.
+
+        Args:
+            sid: The session/conversation ID.
+            path: Optional path to list files from. If None, lists from workspace root.
+
+        Returns:
+            A list of file paths.
+
+        Raises:
+            ValueError: If the conversation is not running.
+            httpx.HTTPError: If there's an error communicating with the nested runtime.
+        """
+        runtime = await self._get_runtime(sid)
+        if runtime is None or runtime.get('status') != 'running':
+            raise ValueError(f'Conversation {sid} is not running')
+
+        nested_url = self._get_nested_url_for_runtime(runtime['runtime_id'], sid)
+        session_api_key = runtime.get('session_api_key')
+
+        return await self._fetch_list_files_from_nested(
+            sid, nested_url, session_api_key, path
+        )
+
+    async def select_file(self, sid: str, file: str) -> tuple[str | None, str | None]:
+        """Read a file from the workspace via nested container.
+
+        Raises:
+            ValueError: If the conversation is not running.
+            httpx.HTTPError: If there's an error communicating with the nested runtime.
+        """
+        runtime = await self._get_runtime(sid)
+        if runtime is None or runtime.get('status') != 'running':
+            raise ValueError(f'Conversation {sid} is not running')
+
+        nested_url = self._get_nested_url_for_runtime(runtime['runtime_id'], sid)
+        session_api_key = runtime.get('session_api_key')
+
+        return await self._fetch_select_file_from_nested(
+            sid, nested_url, session_api_key, file
+        )
+
+    async def upload_files(
+        self, sid: str, files: list[tuple[str, bytes]]
+    ) -> tuple[list[str], list[dict[str, str]]]:
+        """Upload files to the workspace via nested container.
+
+        Raises:
+            ValueError: If the conversation is not running.
+            httpx.HTTPError: If there's an error communicating with the nested runtime.
+        """
+        runtime = await self._get_runtime(sid)
+        if runtime is None or runtime.get('status') != 'running':
+            raise ValueError(f'Conversation {sid} is not running')
+
+        nested_url = self._get_nested_url_for_runtime(runtime['runtime_id'], sid)
+        session_api_key = runtime.get('session_api_key')
+
+        return await self._fetch_upload_files_to_nested(
+            sid, nested_url, session_api_key, files
+        )
+
 
 def _last_updated_at_key(conversation: ConversationMetadata) -> float:
     last_updated_at = conversation.last_updated_at

enterprise/server/services/org_member_service.py

@@ -0,0 +1,342 @@
+"""Service for managing organization members."""
+
+from uuid import UUID
+
+from server.constants import ROLE_ADMIN, ROLE_MEMBER, ROLE_OWNER
+from server.routes.org_models import (
+    CannotModifySelfError,
+    InsufficientPermissionError,
+    InvalidRoleError,
+    LastOwnerError,
+    MemberUpdateError,
+    MeResponse,
+    OrgMemberNotFoundError,
+    OrgMemberPage,
+    OrgMemberResponse,
+    OrgMemberUpdate,
+    RoleNotFoundError,
+)
+from storage.org_member_store import OrgMemberStore
+from storage.role_store import RoleStore
+from storage.user_store import UserStore
+
+from openhands.utils.async_utils import call_sync_from_async
+
+
+class OrgMemberService:
+    """Service for organization member operations."""
+
+    @staticmethod
+    def get_me(org_id: UUID, user_id: UUID) -> MeResponse:
+        """Get the current user's membership record for an organization.
+
+        Retrieves the authenticated user's role, status, email, and LLM override
+        fields (with masked API keys) within the specified organization.
+
+        Args:
+            org_id: Organization ID (UUID)
+            user_id: User ID (UUID)
+
+        Returns:
+            MeResponse: The user's membership data with masked API keys
+
+        Raises:
+            OrgMemberNotFoundError: If user is not a member of the organization
+            RoleNotFoundError: If the role associated with the member is not found
+        """
+        # Look up the user's membership in this org
+        org_member = OrgMemberStore.get_org_member(org_id, user_id)
+        if org_member is None:
+            raise OrgMemberNotFoundError(str(org_id), str(user_id))
+
+        # Resolve role name from role_id
+        role = RoleStore.get_role_by_id(org_member.role_id)
+        if role is None:
+            raise RoleNotFoundError(org_member.role_id)
+
+        # Get user email
+        user = UserStore.get_user_by_id(str(user_id))
+        email = user.email if user and user.email else ''
+
+        return MeResponse.from_org_member(org_member, role, email)
+
+    @staticmethod
+    async def get_org_members(
+        org_id: UUID,
+        current_user_id: UUID,
+        page_id: str | None = None,
+        limit: int = 100,
+    ) -> tuple[bool, str | None, OrgMemberPage | None]:
+        """Get organization members with authorization check.
+
+        Returns:
+            Tuple of (success, error_code, data). If success is True, error_code is None.
+        """
+        # Verify current user is a member of the organization
+        requester_membership = OrgMemberStore.get_org_member(org_id, current_user_id)
+        if not requester_membership:
+            return False, 'not_a_member', None
+
+        # Parse page_id to get offset (page_id is offset encoded as string)
+        offset = 0
+        if page_id is not None:
+            try:
+                offset = int(page_id)
+                if offset < 0:
+                    return False, 'invalid_page_id', None
+            except ValueError:
+                return False, 'invalid_page_id', None
+
+        # Call store to get paginated members
+        members, has_more = await OrgMemberStore.get_org_members_paginated(
+            org_id=org_id, offset=offset, limit=limit
+        )
+
+        # Transform data to response format
+        items = []
+        for member in members:
+            # Access user and role relationships (eagerly loaded)
+            user = member.user
+            role = member.role
+
+            items.append(
+                OrgMemberResponse(
+                    user_id=str(member.user_id),
+                    email=user.email if user else None,
+                    role_id=member.role_id,
+                    role_name=role.name if role else '',
+                    role_rank=role.rank if role else 0,
+                    status=member.status,
+                )
+            )
+
+        # Calculate next_page_id
+        next_page_id = None
+        if has_more:
+            next_page_id = str(offset + limit)
+
+        return True, None, OrgMemberPage(items=items, next_page_id=next_page_id)
+
+    @staticmethod
+    async def remove_org_member(
+        org_id: UUID,
+        target_user_id: UUID,
+        current_user_id: UUID,
+    ) -> tuple[bool, str | None]:
+        """Remove a member from an organization.
+
+        Returns:
+            Tuple of (success, error_message). If success is True, error_message is None.
+        """
+
+        def _remove_member():
+            # Get current user's membership in the org
+            requester_membership = OrgMemberStore.get_org_member(
+                org_id, current_user_id
+            )
+            if not requester_membership:
+                return False, 'not_a_member'
+
+            # Check if trying to remove self
+            if str(current_user_id) == str(target_user_id):
+                return False, 'cannot_remove_self'
+
+            # Get target user's membership
+            target_membership = OrgMemberStore.get_org_member(org_id, target_user_id)
+            if not target_membership:
+                return False, 'member_not_found'
+
+            requester_role = RoleStore.get_role_by_id(requester_membership.role_id)
+            target_role = RoleStore.get_role_by_id(target_membership.role_id)
+
+            if not requester_role or not target_role:
+                return False, 'role_not_found'
+
+            # Check permission based on roles
+            if not OrgMemberService._can_remove_member(
+                requester_role.name, target_role.name
+            ):
+                return False, 'insufficient_permission'
+
+            # Check if removing the last owner
+            if target_role.name == ROLE_OWNER:
+                if OrgMemberService._is_last_owner(org_id, target_user_id):
+                    return False, 'cannot_remove_last_owner'
+
+            # Perform the removal
+            success = OrgMemberStore.remove_user_from_org(org_id, target_user_id)
+            if not success:
+                return False, 'removal_failed'
+
+            return True, None
+
+        return await call_sync_from_async(_remove_member)
+
+    @staticmethod
+    async def update_org_member(
+        org_id: UUID,
+        target_user_id: UUID,
+        current_user_id: UUID,
+        update_data: OrgMemberUpdate,
+    ) -> OrgMemberResponse:
+        """Update a member's role in an organization.
+
+        Permission rules:
+        - Admins can change roles of users (rank > ADMIN_RANK) to Admin or User
+        - Admins cannot modify other Admins or Owners
+        - Owners can change roles of non-owners (rank > OWNER_RANK) to any role
+        - Owners cannot modify other Owners
+
+        Args:
+            org_id: Organization ID
+            target_user_id: User ID of the member to update
+            current_user_id: User ID of the requester
+            update_data: Update data containing fields to modify
+
+        Returns:
+            OrgMemberResponse: The updated member data
+
+        Raises:
+            OrgMemberNotFoundError: If requester or target is not a member
+            CannotModifySelfError: If trying to modify self
+            RoleNotFoundError: If role configuration is invalid
+            InvalidRoleError: If new_role_name is not a valid role
+            InsufficientPermissionError: If requester lacks permission
+            LastOwnerError: If trying to demote the last owner
+            MemberUpdateError: If update operation fails
+        """
+        new_role_name = update_data.role
+
+        def _update_member():
+            # Get current user's membership in the org
+            requester_membership = OrgMemberStore.get_org_member(
+                org_id, current_user_id
+            )
+            if not requester_membership:
+                raise OrgMemberNotFoundError(str(org_id), str(current_user_id))
+
+            # Check if trying to modify self
+            if str(current_user_id) == str(target_user_id):
+                raise CannotModifySelfError('modify')
+
+            # Get target user's membership
+            target_membership = OrgMemberStore.get_org_member(org_id, target_user_id)
+            if not target_membership:
+                raise OrgMemberNotFoundError(str(org_id), str(target_user_id))
+
+            # Get roles
+            requester_role = RoleStore.get_role_by_id(requester_membership.role_id)
+            target_role = RoleStore.get_role_by_id(target_membership.role_id)
+
+            if not requester_role:
+                raise RoleNotFoundError(requester_membership.role_id)
+            if not target_role:
+                raise RoleNotFoundError(target_membership.role_id)
+
+            # If no role change requested, return current state
+            if new_role_name is None:
+                user = UserStore.get_user_by_id(str(target_user_id))
+                return OrgMemberResponse(
+                    user_id=str(target_membership.user_id),
+                    email=user.email if user else None,
+                    role_id=target_membership.role_id,
+                    role_name=target_role.name,
+                    role_rank=target_role.rank,
+                    status=target_membership.status,
+                )
+
+            # Validate new role exists
+            new_role = RoleStore.get_role_by_name(new_role_name.lower())
+            if not new_role:
+                raise InvalidRoleError(new_role_name)
+
+            # Check permission to modify target
+            if not OrgMemberService._can_update_member_role(
+                requester_role.name, target_role.name, new_role.name
+            ):
+                raise InsufficientPermissionError(
+                    'You do not have permission to modify this member'
+                )
+
+            # Check if demoting the last owner
+            if (
+                target_role.name == ROLE_OWNER
+                and new_role.name != ROLE_OWNER
+                and OrgMemberService._is_last_owner(org_id, target_user_id)
+            ):
+                raise LastOwnerError('demote')
+
+            # Perform the update
+            updated_member = OrgMemberStore.update_user_role_in_org(
+                org_id, target_user_id, new_role.id
+            )
+            if not updated_member:
+                raise MemberUpdateError('Failed to update member')
+
+            # Get user email for response
+            user = UserStore.get_user_by_id(str(target_user_id))
+
+            return OrgMemberResponse(
+                user_id=str(updated_member.user_id),
+                email=user.email if user else None,
+                role_id=updated_member.role_id,
+                role_name=new_role.name,
+                role_rank=new_role.rank,
+                status=updated_member.status,
+            )
+
+        return await call_sync_from_async(_update_member)
+
+    @staticmethod
+    def _can_update_member_role(
+        requester_role_name: str, target_role_name: str, new_role_name: str
+    ) -> bool:
+        """Check if requester can change target's role to new_role.
+
+        Permission rules:
+        - Owners can modify admins and users, can set any role
+        - Owners cannot modify other owners
+        - Admins can only modify users
+        - Admins can only set admin or user roles (not owner)
+        """
+        is_requester_owner = requester_role_name == ROLE_OWNER
+        is_requester_admin = requester_role_name == ROLE_ADMIN
+        is_target_owner = target_role_name == ROLE_OWNER
+        is_target_admin = target_role_name == ROLE_ADMIN
+        is_new_role_owner = new_role_name == ROLE_OWNER
+
+        if is_requester_owner:
+            # Owners cannot modify other owners
+            if is_target_owner:
+                return False
+            # Owners can set any role (owner, admin, user)
+            return True
+        elif is_requester_admin:
+            # Admins cannot modify owners or other admins
+            if is_target_owner or is_target_admin:
+                return False
+            # Admins can only set admin or user roles (not owner)
+            return not is_new_role_owner
+        return False
+
+    @staticmethod
+    def _can_remove_member(requester_role_name: str, target_role_name: str) -> bool:
+        """Check if requester can remove target based on roles."""
+        if requester_role_name == ROLE_OWNER:
+            return True
+        elif requester_role_name == ROLE_ADMIN:
+            # Admins can only remove members (not owners or other admins)
+            return target_role_name == ROLE_MEMBER
+        return False
+
+    @staticmethod
+    def _is_last_owner(org_id: UUID, user_id: UUID) -> bool:
+        """Check if user is the last owner of the organization."""
+        members = OrgMemberStore.get_org_members(org_id)
+        owners = []
+        for m in members:
+            # Use role_id (column) instead of role (relationship) to avoid DetachedInstanceError
+            role = RoleStore.get_role_by_id(m.role_id)
+            if role and role.name == ROLE_OWNER:
+                owners.append(m)
+        return len(owners) == 1 and str(owners[0].user_id) == str(user_id)

enterprise/server/sharing/google_cloud_shared_event_service.py

@@ -9,12 +9,18 @@ This implementation provides read-only access to events from shared conversation
 from __future__ import annotations
 
 import logging
+import os
 from dataclasses import dataclass
 from datetime import datetime
+from pathlib import Path
 from typing import AsyncGenerator
 from uuid import UUID
 
 from fastapi import Request
+from google.cloud import storage
+from google.cloud.storage.bucket import Bucket
+from google.cloud.storage.client import Client
+from pydantic import Field
 from server.sharing.shared_conversation_info_service import (
     SharedConversationInfoService,
 )
@@ -28,6 +34,9 @@ from server.sharing.sql_shared_conversation_info_service import (
 
 from openhands.agent_server.models import EventPage, EventSortOrder
 from openhands.app_server.event.event_service import EventService
+from openhands.app_server.event.google_cloud_event_service import (
+    GoogleCloudEventService,
+)
 from openhands.app_server.event_callback.event_callback_models import EventKind
 from openhands.app_server.services.injector import InjectorState
 from openhands.sdk import Event
@@ -36,17 +45,13 @@ logger = logging.getLogger(__name__)
 
 
 @dataclass
-class SharedEventServiceImpl(SharedEventService):
+class GoogleCloudSharedEventService(SharedEventService):
     """Implementation of SharedEventService that validates shared access."""
 
     shared_conversation_info_service: SharedConversationInfoService
-    event_service: EventService
+    bucket: Bucket
 
-    async def get_shared_event(
-        self, conversation_id: UUID, event_id: str
-    ) -> Event | None:
-        """Given a conversation_id and event_id, retrieve an event if the conversation is shared."""
-        # First check if the conversation is shared
+    async def get_event_service(self, conversation_id: UUID) -> EventService | None:
         shared_conversation_info = (
             await self.shared_conversation_info_service.get_shared_conversation_info(
                 conversation_id
@@ -55,8 +60,25 @@ class SharedEventServiceImpl(SharedEventService):
         if shared_conversation_info is None:
             return None
 
+        return GoogleCloudEventService(
+            bucket=self.bucket,
+            prefix=Path('users'),
+            user_id=shared_conversation_info.created_by_user_id,
+            app_conversation_info_service=None,
+            app_conversation_info_load_tasks={},
+        )
+
+    async def get_shared_event(
+        self, conversation_id: UUID, event_id: UUID
+    ) -> Event | None:
+        """Given a conversation_id and event_id, retrieve an event if the conversation is shared."""
+        # First check if the conversation is shared
+        event_service = await self.get_event_service(conversation_id)
+        if event_service is None:
+            return None
+
         # If conversation is shared, get the event
-        return await self.event_service.get_event(event_id)
+        return await event_service.get_event(conversation_id, event_id)
 
     async def search_shared_events(
         self,
@@ -70,18 +92,14 @@ class SharedEventServiceImpl(SharedEventService):
     ) -> EventPage:
         """Search events for a specific shared conversation."""
         # First check if the conversation is shared
-        shared_conversation_info = (
-            await self.shared_conversation_info_service.get_shared_conversation_info(
-                conversation_id
-            )
-        )
-        if shared_conversation_info is None:
+        event_service = await self.get_event_service(conversation_id)
+        if event_service is None:
             # Return empty page if conversation is not shared
             return EventPage(items=[], next_page_id=None)
 
         # If conversation is shared, search events for this conversation
-        return await self.event_service.search_events(
-            conversation_id__eq=conversation_id,
+        return await event_service.search_events(
+            conversation_id=conversation_id,
             kind__eq=kind__eq,
             timestamp__gte=timestamp__gte,
             timestamp__lt=timestamp__lt,
@@ -96,47 +114,45 @@ class SharedEventServiceImpl(SharedEventService):
         kind__eq: EventKind | None = None,
         timestamp__gte: datetime | None = None,
         timestamp__lt: datetime | None = None,
-        sort_order: EventSortOrder = EventSortOrder.TIMESTAMP,
     ) -> int:
         """Count events for a specific shared conversation."""
         # First check if the conversation is shared
-        shared_conversation_info = (
-            await self.shared_conversation_info_service.get_shared_conversation_info(
-                conversation_id
-            )
-        )
-        if shared_conversation_info is None:
+        event_service = await self.get_event_service(conversation_id)
+        if event_service is None:
+            # Return empty page if conversation is not shared
             return 0
 
         # If conversation is shared, count events for this conversation
-        return await self.event_service.count_events(
-            conversation_id__eq=conversation_id,
+        return await event_service.count_events(
+            conversation_id=conversation_id,
             kind__eq=kind__eq,
             timestamp__gte=timestamp__gte,
             timestamp__lt=timestamp__lt,
-            sort_order=sort_order,
         )
 
 
-class SharedEventServiceImplInjector(SharedEventServiceInjector):
+class GoogleCloudSharedEventServiceInjector(SharedEventServiceInjector):
+    bucket_name: str | None = Field(
+        default_factory=lambda: os.environ.get('FILE_STORE_PATH')
+    )
+
     async def inject(
         self, state: InjectorState, request: Request | None = None
     ) -> AsyncGenerator[SharedEventService, None]:
         # Define inline to prevent circular lookup
-        from openhands.app_server.config import (
-            get_db_session,
-            get_event_service,
-        )
+        from openhands.app_server.config import get_db_session
 
-        async with (
-            get_db_session(state, request) as db_session,
-            get_event_service(state, request) as event_service,
-        ):
+        async with get_db_session(state, request) as db_session:
             shared_conversation_info_service = SQLSharedConversationInfoService(
                 db_session=db_session
             )
-            service = SharedEventServiceImpl(
+
+            bucket_name = self.bucket_name
+            storage_client: Client = storage.Client()
+            bucket: Bucket = storage_client.bucket(bucket_name)
+
+            service = GoogleCloudSharedEventService(
                 shared_conversation_info_service=shared_conversation_info_service,
-                event_service=event_service,
+                bucket=bucket,
             )
             yield service

enterprise/server/sharing/shared_event_router.py

@@ -5,8 +5,8 @@ from typing import Annotated
 from uuid import UUID
 
 from fastapi import APIRouter, Depends, Query
-from server.sharing.filesystem_shared_event_service import (
-    SharedEventServiceImplInjector,
+from server.sharing.google_cloud_shared_event_service import (
+    GoogleCloudSharedEventServiceInjector,
 )
 from server.sharing.shared_event_service import SharedEventService
 
@@ -15,7 +15,9 @@ from openhands.app_server.event_callback.event_callback_models import EventKind
 from openhands.sdk import Event
 
 router = APIRouter(prefix='/api/shared-events', tags=['Sharing'])
-shared_event_service_dependency = Depends(SharedEventServiceImplInjector().depends)
+shared_event_service_dependency = Depends(
+    GoogleCloudSharedEventServiceInjector().depends
+)
 
 
 # Read methods
@@ -85,10 +87,6 @@ async def count_shared_events(
         datetime | None,
         Query(title='Optional filter by timestamp less than'),
     ] = None,
-    sort_order: Annotated[
-        EventSortOrder,
-        Query(title='Sort order for results'),
-    ] = EventSortOrder.TIMESTAMP,
     shared_event_service: SharedEventService = shared_event_service_dependency,
 ) -> int:
     """Count events for a shared conversation matching the given filters."""
@@ -97,14 +95,13 @@ async def count_shared_events(
         kind__eq=kind__eq,
         timestamp__gte=timestamp__gte,
         timestamp__lt=timestamp__lt,
-        sort_order=sort_order,
     )
 
 
 @router.get('')
 async def batch_get_shared_events(
     conversation_id: Annotated[
-        UUID,
+        str,
         Query(title='Conversation ID to get events for'),
     ],
     id: Annotated[list[str], Query()],
@@ -112,15 +109,20 @@ async def batch_get_shared_events(
 ) -> list[Event | None]:
     """Get a batch of events for a shared conversation given their ids, returning null for any missing event."""
     assert len(id) <= 100
-    events = await shared_event_service.batch_get_shared_events(conversation_id, id)
+    event_ids = [UUID(id_) for id_ in id]
+    events = await shared_event_service.batch_get_shared_events(
+        UUID(conversation_id), event_ids
+    )
     return events
 
 
 @router.get('/{conversation_id}/{event_id}')
 async def get_shared_event(
-    conversation_id: UUID,
+    conversation_id: str,
     event_id: str,
     shared_event_service: SharedEventService = shared_event_service_dependency,
 ) -> Event | None:
     """Get a single event from a shared conversation by conversation_id and event_id."""
-    return await shared_event_service.get_shared_event(conversation_id, event_id)
+    return await shared_event_service.get_shared_event(
+        UUID(conversation_id), UUID(event_id)
+    )

enterprise/server/sharing/shared_event_service.py

@@ -18,7 +18,7 @@ class SharedEventService(ABC):
 
     @abstractmethod
     async def get_shared_event(
-        self, conversation_id: UUID, event_id: str
+        self, conversation_id: UUID, event_id: UUID
     ) -> Event | None:
         """Given a conversation_id and event_id, retrieve an event if the conversation is shared."""
 
@@ -42,12 +42,11 @@ class SharedEventService(ABC):
         kind__eq: EventKind | None = None,
         timestamp__gte: datetime | None = None,
         timestamp__lt: datetime | None = None,
-        sort_order: EventSortOrder = EventSortOrder.TIMESTAMP,
     ) -> int:
         """Count events for a specific shared conversation."""
 
     async def batch_get_shared_events(
-        self, conversation_id: UUID, event_ids: list[str]
+        self, conversation_id: UUID, event_ids: list[UUID]
     ) -> list[Event | None]:
         """Given a conversation_id and list of event_ids, get events if the conversation is shared."""
         return await asyncio.gather(

enterprise/server/sharing/sql_shared_conversation_info_service.py

@@ -26,6 +26,7 @@ from server.sharing.shared_conversation_models import (
 )
 from sqlalchemy import select
 from sqlalchemy.ext.asyncio import AsyncSession
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
 
 from openhands.app_server.app_conversation.sql_app_conversation_info_service import (
     StoredConversationMetadata,
@@ -57,7 +58,7 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
         include_sub_conversations: bool = False,
     ) -> SharedConversationPage:
         """Search for shared conversations."""
-        query = self._public_select()
+        query = self._public_select_with_saas_metadata()
 
         # Conditionally exclude sub-conversations based on the parameter
         if not include_sub_conversations:
@@ -104,14 +105,17 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
         query = query.limit(limit + 1)
 
         result = await self.db_session.execute(query)
-        rows = result.scalars().all()
+        rows = result.all()
 
         # Check if there are more results
         has_more = len(rows) > limit
         if has_more:
             rows = rows[:limit]
 
-        items = [self._to_shared_conversation(row) for row in rows]
+        items = [
+            self._to_shared_conversation(stored, saas_metadata=saas_metadata)
+            for stored, saas_metadata in rows
+        ]
 
         # Calculate next page ID
         next_page_id = None
@@ -152,17 +156,18 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
         self, conversation_id: UUID
     ) -> SharedConversation | None:
         """Get a single public conversation info, returning None if missing or not shared."""
-        query = self._public_select().where(
+        query = self._public_select_with_saas_metadata().where(
             StoredConversationMetadata.conversation_id == str(conversation_id)
         )
 
         result = await self.db_session.execute(query)
-        stored = result.scalar_one_or_none()
+        row = result.first()
 
-        if stored is None:
+        if row is None:
             return None
 
-        return self._to_shared_conversation(stored)
+        stored, saas_metadata = row
+        return self._to_shared_conversation(stored, saas_metadata=saas_metadata)
 
     def _public_select(self):
         """Create a select query that only returns public conversations."""
@@ -173,6 +178,25 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
         query = query.where(StoredConversationMetadata.public == True)  # noqa: E712
         return query
 
+    def _public_select_with_saas_metadata(self):
+        """Create a select query that returns public conversations with SAAS metadata.
+
+        This joins with conversation_metadata_saas to retrieve the user_id needed
+        for constructing the correct event storage path. Uses LEFT OUTER JOIN to
+        support conversations that may not have SAAS metadata (e.g., in tests).
+        """
+        query = (
+            select(StoredConversationMetadata, StoredConversationMetadataSaas)
+            .outerjoin(
+                StoredConversationMetadataSaas,
+                StoredConversationMetadata.conversation_id
+                == StoredConversationMetadataSaas.conversation_id,
+            )
+            .where(StoredConversationMetadata.conversation_version == 'V1')
+            .where(StoredConversationMetadata.public == True)  # noqa: E712
+        )
+        return query
+
     def _apply_filters(
         self,
         query,
@@ -211,9 +235,16 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
     def _to_shared_conversation(
         self,
         stored: StoredConversationMetadata,
+        saas_metadata: StoredConversationMetadataSaas | None = None,
         sub_conversation_ids: list[UUID] | None = None,
     ) -> SharedConversation:
-        """Convert StoredConversationMetadata to SharedConversation."""
+        """Convert StoredConversationMetadata to SharedConversation.
+
+        Args:
+            stored: The base conversation metadata from conversation_metadata table.
+            saas_metadata: Optional SAAS metadata containing user_id and org_id.
+            sub_conversation_ids: Optional list of sub-conversation IDs.
+        """
         # V1 conversations should always have a sandbox_id
         sandbox_id = stored.sandbox_id
         assert sandbox_id is not None
@@ -239,9 +270,16 @@ class SQLSharedConversationInfoService(SharedConversationInfoService):
         created_at = self._fix_timezone(stored.created_at)
         updated_at = self._fix_timezone(stored.last_updated_at)
 
+        # Get user_id from SAAS metadata if available
+        created_by_user_id = (
+            str(saas_metadata.user_id)
+            if saas_metadata and saas_metadata.user_id
+            else None
+        )
+
         return SharedConversation(
             id=UUID(stored.conversation_id),
-            created_by_user_id=stored.user_id if stored.user_id else None,
+            created_by_user_id=created_by_user_id,
             sandbox_id=stored.sandbox_id,
             selected_repository=stored.selected_repository,
             selected_branch=stored.selected_branch,

enterprise/server/utils/saas_app_conversation_info_injector.py

@@ -0,0 +1,365 @@
+"""Enterprise injector for SQLAppConversationInfoService with SAAS filtering."""
+
+from datetime import datetime
+from typing import AsyncGenerator
+from uuid import UUID
+
+from fastapi import Request
+from sqlalchemy import func, select
+from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
+from storage.user import User
+
+from openhands.app_server.app_conversation.app_conversation_info_service import (
+    AppConversationInfoService,
+    AppConversationInfoServiceInjector,
+)
+from openhands.app_server.app_conversation.app_conversation_models import (
+    AppConversationInfo,
+    AppConversationInfoPage,
+    AppConversationSortOrder,
+)
+from openhands.app_server.app_conversation.sql_app_conversation_info_service import (
+    SQLAppConversationInfoService,
+)
+from openhands.app_server.services.injector import InjectorState
+
+
+class SaasSQLAppConversationInfoService(SQLAppConversationInfoService):
+    """Extended SQLAppConversationInfoService with user-based filtering and SAAS metadata handling."""
+
+    async def _secure_select(self):
+        query = (
+            select(StoredConversationMetadata)
+            .join(
+                StoredConversationMetadataSaas,
+                StoredConversationMetadata.conversation_id
+                == StoredConversationMetadataSaas.conversation_id,
+            )
+            .where(StoredConversationMetadata.conversation_version == 'V1')
+        )
+
+        user_id_str = await self.user_context.get_user_id()
+        if user_id_str:
+            user_id_uuid = UUID(user_id_str)
+            query = query.where(StoredConversationMetadataSaas.user_id == user_id_uuid)
+
+        return query
+
+    async def _secure_select_with_saas_metadata(self):
+        """Select query that includes SAAS metadata for retrieving user_id."""
+        query = (
+            select(StoredConversationMetadata, StoredConversationMetadataSaas)
+            .join(
+                StoredConversationMetadataSaas,
+                StoredConversationMetadata.conversation_id
+                == StoredConversationMetadataSaas.conversation_id,
+            )
+            .where(StoredConversationMetadata.conversation_version == 'V1')
+        )
+
+        user_id_str = await self.user_context.get_user_id()
+        if user_id_str:
+            user_id_uuid = UUID(user_id_str)
+            query = query.where(StoredConversationMetadataSaas.user_id == user_id_uuid)
+
+        return query
+
+    async def search_app_conversation_info(
+        self,
+        title__contains: str | None = None,
+        created_at__gte: datetime | None = None,
+        created_at__lt: datetime | None = None,
+        updated_at__gte: datetime | None = None,
+        updated_at__lt: datetime | None = None,
+        sort_order: AppConversationSortOrder = AppConversationSortOrder.CREATED_AT_DESC,
+        page_id: str | None = None,
+        limit: int = 100,
+        include_sub_conversations: bool = False,
+    ) -> AppConversationInfoPage:
+        """Search for conversations with user_id from SAAS metadata."""
+        query = await self._secure_select_with_saas_metadata()
+
+        # Conditionally exclude sub-conversations based on the parameter
+        if not include_sub_conversations:
+            # Exclude sub-conversations (only include top-level conversations)
+            query = query.where(
+                StoredConversationMetadata.parent_conversation_id.is_(None)
+            )
+
+        query = self._apply_filters_with_saas_metadata(
+            query=query,
+            title__contains=title__contains,
+            created_at__gte=created_at__gte,
+            created_at__lt=created_at__lt,
+            updated_at__gte=updated_at__gte,
+            updated_at__lt=updated_at__lt,
+        )
+
+        # Add sort order
+        if sort_order == AppConversationSortOrder.CREATED_AT:
+            query = query.order_by(StoredConversationMetadata.created_at)
+        elif sort_order == AppConversationSortOrder.CREATED_AT_DESC:
+            query = query.order_by(StoredConversationMetadata.created_at.desc())
+        elif sort_order == AppConversationSortOrder.UPDATED_AT:
+            query = query.order_by(StoredConversationMetadata.last_updated_at)
+        elif sort_order == AppConversationSortOrder.UPDATED_AT_DESC:
+            query = query.order_by(StoredConversationMetadata.last_updated_at.desc())
+        elif sort_order == AppConversationSortOrder.TITLE:
+            query = query.order_by(StoredConversationMetadata.title)
+        elif sort_order == AppConversationSortOrder.TITLE_DESC:
+            query = query.order_by(StoredConversationMetadata.title.desc())
+
+        # Apply pagination
+        if page_id is not None:
+            try:
+                offset = int(page_id)
+                query = query.offset(offset)
+            except ValueError:
+                # If page_id is not a valid integer, start from beginning
+                offset = 0
+        else:
+            offset = 0
+
+        # Apply limit and get one extra to check if there are more results
+        query = query.limit(limit + 1)
+
+        result = await self.db_session.execute(query)
+        rows = result.all()
+
+        # Check if there are more results
+        has_more = len(rows) > limit
+        if has_more:
+            rows = rows[:limit]
+
+        items = [
+            self._to_info_with_user_id(stored_metadata, saas_metadata)
+            for stored_metadata, saas_metadata in rows
+        ]
+
+        # Calculate next page ID
+        next_page_id = None
+        if has_more:
+            next_page_id = str(offset + limit)
+
+        return AppConversationInfoPage(items=items, next_page_id=next_page_id)
+
+    async def count_app_conversation_info(
+        self,
+        title__contains: str | None = None,
+        created_at__gte: datetime | None = None,
+        created_at__lt: datetime | None = None,
+        updated_at__gte: datetime | None = None,
+        updated_at__lt: datetime | None = None,
+    ) -> int:
+        """Count conversations matching the given filters with SAAS metadata."""
+        query = (
+            select(func.count(StoredConversationMetadata.conversation_id))
+            .select_from(
+                StoredConversationMetadata.join(
+                    StoredConversationMetadataSaas,
+                    StoredConversationMetadata.conversation_id
+                    == StoredConversationMetadataSaas.conversation_id,
+                )
+            )
+            .where(StoredConversationMetadata.conversation_version == 'V1')
+        )
+
+        # Apply user filtering
+        user_id_str = await self.user_context.get_user_id()
+        if user_id_str:
+            user_id_uuid = UUID(user_id_str)
+            query = query.where(StoredConversationMetadataSaas.user_id == user_id_uuid)
+
+        query = self._apply_filters_with_saas_metadata(
+            query=query,
+            title__contains=title__contains,
+            created_at__gte=created_at__gte,
+            created_at__lt=created_at__lt,
+            updated_at__gte=updated_at__gte,
+            updated_at__lt=updated_at__lt,
+        )
+
+        result = await self.db_session.execute(query)
+        count = result.scalar()
+        return count or 0
+
+    def _apply_filters_with_saas_metadata(
+        self,
+        query,
+        title__contains: str | None = None,
+        created_at__gte: datetime | None = None,
+        created_at__lt: datetime | None = None,
+        updated_at__gte: datetime | None = None,
+        updated_at__lt: datetime | None = None,
+    ):
+        """Apply filters to query that includes SAAS metadata."""
+        # Apply the same filters as the base class
+        conditions = []
+        if title__contains is not None:
+            conditions.append(
+                StoredConversationMetadata.title.like(f'%{title__contains}%')
+            )
+
+        if created_at__gte is not None:
+            conditions.append(StoredConversationMetadata.created_at >= created_at__gte)
+
+        if created_at__lt is not None:
+            conditions.append(StoredConversationMetadata.created_at < created_at__lt)
+
+        if updated_at__gte is not None:
+            conditions.append(
+                StoredConversationMetadata.last_updated_at >= updated_at__gte
+            )
+
+        if updated_at__lt is not None:
+            conditions.append(
+                StoredConversationMetadata.last_updated_at < updated_at__lt
+            )
+
+        if conditions:
+            query = query.where(*conditions)
+        return query
+
+    async def get_app_conversation_info(
+        self, conversation_id: UUID
+    ) -> AppConversationInfo | None:
+        """Get conversation info with user_id from SAAS metadata."""
+        query = await self._secure_select_with_saas_metadata()
+        query = query.where(
+            StoredConversationMetadata.conversation_id == str(conversation_id)
+        )
+        result_set = await self.db_session.execute(query)
+        result = result_set.first()
+        if result:
+            stored_metadata, saas_metadata = result
+            # Fetch sub-conversation IDs
+            sub_conversation_ids = await self.get_sub_conversation_ids(conversation_id)
+            return self._to_info_with_user_id(
+                stored_metadata,
+                saas_metadata,
+                sub_conversation_ids=sub_conversation_ids,
+            )
+        return None
+
+    async def batch_get_app_conversation_info(
+        self, conversation_ids: list[UUID]
+    ) -> list[AppConversationInfo | None]:
+        """Batch get conversation info with user_id from SAAS metadata."""
+        conversation_id_strs = [
+            str(conversation_id) for conversation_id in conversation_ids
+        ]
+        query = await self._secure_select_with_saas_metadata()
+        query = query.where(
+            StoredConversationMetadata.conversation_id.in_(conversation_id_strs)
+        )
+        result = await self.db_session.execute(query)
+        rows = result.all()
+
+        # Create a mapping of conversation_id to (metadata, saas_metadata)
+        info_by_id = {}
+        for stored_metadata, saas_metadata in rows:
+            info_by_id[stored_metadata.conversation_id] = (
+                stored_metadata,
+                saas_metadata,
+            )
+
+        results: list[AppConversationInfo | None] = []
+        for conversation_id in conversation_id_strs:
+            if conversation_id in info_by_id:
+                stored_metadata, saas_metadata = info_by_id[conversation_id]
+                # Fetch sub-conversation IDs for each conversation
+                sub_conversation_ids = await self.get_sub_conversation_ids(
+                    UUID(conversation_id)
+                )
+                results.append(
+                    self._to_info_with_user_id(
+                        stored_metadata,
+                        saas_metadata,
+                        sub_conversation_ids=sub_conversation_ids,
+                    )
+                )
+            else:
+                results.append(None)
+
+        return results
+
+    async def save_app_conversation_info(
+        self, info: AppConversationInfo
+    ) -> AppConversationInfo:
+        """Save conversation info and create/update SAAS metadata with user_id and org_id."""
+        # Save the base conversation metadata
+        await super().save_app_conversation_info(info)
+
+        # Get current user_id for SAAS metadata
+        user_id_str = await self.user_context.get_user_id()
+        if user_id_str:
+            # Convert string user_id to UUID
+            user_id_uuid = UUID(user_id_str)
+            user_query = select(User).where(User.id == user_id_uuid)
+            result = await self.db_session.execute(user_query)
+            user = result.scalar_one_or_none()
+            assert user
+
+            # Check if SAAS metadata already exists
+            saas_query = select(StoredConversationMetadataSaas).where(
+                StoredConversationMetadataSaas.conversation_id == str(info.id)
+            )
+            result = await self.db_session.execute(saas_query)
+            existing_saas_metadata = result.scalar_one_or_none()
+            assert existing_saas_metadata is None or (
+                existing_saas_metadata.user_id == user_id_uuid
+                and existing_saas_metadata.org_id == user.current_org_id
+            )
+
+            if not existing_saas_metadata:
+                # Create new SAAS metadata
+                # Set org_id to user_id as specified in requirements
+                saas_metadata = StoredConversationMetadataSaas(
+                    conversation_id=str(info.id),
+                    user_id=user_id_uuid,
+                    org_id=user.current_org_id,
+                )
+                self.db_session.add(saas_metadata)
+
+            await self.db_session.commit()
+
+        return info
+
+    def _to_info_with_user_id(
+        self,
+        stored: StoredConversationMetadata,
+        saas_metadata: StoredConversationMetadataSaas,
+        sub_conversation_ids: list[UUID] | None = None,
+    ) -> AppConversationInfo:
+        """Convert stored metadata to AppConversationInfo with user_id from SAAS metadata."""
+        # Use the base _to_info method to get the basic info
+        info = self._to_info(stored, sub_conversation_ids=sub_conversation_ids)
+
+        # Override the created_by_user_id with the user_id from SAAS metadata
+        info.created_by_user_id = (
+            str(saas_metadata.user_id) if saas_metadata.user_id else None
+        )
+
+        return info
+
+
+class SaasAppConversationInfoServiceInjector(AppConversationInfoServiceInjector):
+    """Enterprise injector for SQLAppConversationInfoService with SAAS filtering."""
+
+    async def inject(
+        self, state: InjectorState, request: Request | None = None
+    ) -> AsyncGenerator[AppConversationInfoService, None]:
+        from openhands.app_server.config import (
+            get_db_session,
+            get_user_context,
+        )
+
+        async with (
+            get_user_context(state, request) as user_context,
+            get_db_session(state, request) as db_session,
+        ):
+            service = SaasSQLAppConversationInfoService(
+                db_session=db_session, user_context=user_context
+            )
+            yield service

enterprise/storage/__init__.py

@@ -0,0 +1,85 @@
+from storage.api_key import ApiKey
+from storage.auth_tokens import AuthTokens
+from storage.billing_session import BillingSession
+from storage.billing_session_type import BillingSessionType
+from storage.conversation_callback import CallbackStatus, ConversationCallback
+from storage.conversation_work import ConversationWork
+from storage.experiment_assignment import ExperimentAssignment
+from storage.feedback import ConversationFeedback, Feedback
+from storage.github_app_installation import GithubAppInstallation
+from storage.gitlab_webhook import GitlabWebhook, WebhookStatus
+from storage.jira_conversation import JiraConversation
+from storage.jira_dc_conversation import JiraDcConversation
+from storage.jira_dc_user import JiraDcUser
+from storage.jira_dc_workspace import JiraDcWorkspace
+from storage.jira_user import JiraUser
+from storage.jira_workspace import JiraWorkspace
+from storage.linear_conversation import LinearConversation
+from storage.linear_user import LinearUser
+from storage.linear_workspace import LinearWorkspace
+from storage.maintenance_task import MaintenanceTask, MaintenanceTaskStatus
+from storage.openhands_pr import OpenhandsPR
+from storage.org import Org
+from storage.org_member import OrgMember
+from storage.proactive_convos import ProactiveConversation
+from storage.role import Role
+from storage.slack_conversation import SlackConversation
+from storage.slack_team import SlackTeam
+from storage.slack_user import SlackUser
+from storage.stored_conversation_metadata import StoredConversationMetadata
+from storage.stored_conversation_metadata_saas import StoredConversationMetadataSaas
+from storage.stored_custom_secrets import StoredCustomSecrets
+from storage.stored_offline_token import StoredOfflineToken
+from storage.stored_repository import StoredRepository
+from storage.stripe_customer import StripeCustomer
+from storage.subscription_access import SubscriptionAccess
+from storage.subscription_access_status import SubscriptionAccessStatus
+from storage.user import User
+from storage.user_repo_map import UserRepositoryMap
+from storage.user_settings import UserSettings
+
+__all__ = [
+    'ApiKey',
+    'AuthTokens',
+    'BillingSession',
+    'BillingSessionType',
+    'CallbackStatus',
+    'ConversationCallback',
+    'ConversationFeedback',
+    'StoredConversationMetadataSaas',
+    'ConversationWork',
+    'ExperimentAssignment',
+    'Feedback',
+    'GithubAppInstallation',
+    'GitlabWebhook',
+    'JiraConversation',
+    'JiraDcConversation',
+    'JiraDcUser',
+    'JiraDcWorkspace',
+    'JiraUser',
+    'JiraWorkspace',
+    'LinearConversation',
+    'LinearUser',
+    'LinearWorkspace',
+    'MaintenanceTask',
+    'MaintenanceTaskStatus',
+    'OpenhandsPR',
+    'Org',
+    'OrgMember',
+    'ProactiveConversation',
+    'Role',
+    'SlackConversation',
+    'SlackTeam',
+    'SlackUser',
+    'StoredConversationMetadata',
+    'StoredOfflineToken',
+    'StoredRepository',
+    'StoredCustomSecrets',
+    'StripeCustomer',
+    'SubscriptionAccess',
+    'SubscriptionAccessStatus',
+    'User',
+    'UserRepositoryMap',
+    'UserSettings',
+    'WebhookStatus',
+]

enterprise/storage/api_key.py

@@ -1,4 +1,6 @@
-from sqlalchemy import Column, DateTime, Integer, String, text
+from sqlalchemy import Column, DateTime, ForeignKey, Integer, String, text
+from sqlalchemy.dialects.postgresql import UUID
+from sqlalchemy.orm import relationship
 from storage.base import Base
 
 
@@ -11,9 +13,13 @@ class ApiKey(Base):
     id = Column(Integer, primary_key=True, autoincrement=True)
     key = Column(String(255), nullable=False, unique=True, index=True)
     user_id = Column(String(255), nullable=False, index=True)
+    org_id = Column(UUID(as_uuid=True), ForeignKey('org.id'), nullable=True)
     name = Column(String(255), nullable=True)
     created_at = Column(
         DateTime, server_default=text('CURRENT_TIMESTAMP'), nullable=False
     )
     last_used_at = Column(DateTime, nullable=True)
     expires_at = Column(DateTime, nullable=True)
+
+    # Relationships
+    org = relationship('Org', back_populates='api_keys')

enterprise/storage/api_key_store.py

@@ -9,8 +9,10 @@ from sqlalchemy import update
 from sqlalchemy.orm import sessionmaker
 from storage.api_key import ApiKey
 from storage.database import session_maker
+from storage.user_store import UserStore
 
 from openhands.core.logger import openhands_logger as logger
+from openhands.utils.async_utils import call_sync_from_async
 
 
 @dataclass
@@ -25,7 +27,7 @@ class ApiKeyStore:
         random_part = ''.join(secrets.choice(alphabet) for _ in range(length))
         return f'{self.API_KEY_PREFIX}{random_part}'
 
-    def create_api_key(
+    async def create_api_key(
         self, user_id: str, name: str | None = None, expires_at: datetime | None = None
     ) -> str:
         """Create a new API key for a user.
@@ -39,16 +41,34 @@ class ApiKeyStore:
             The generated API key
         """
         api_key = self.generate_api_key()
+        user = await UserStore.get_user_by_id_async(user_id)
+        org_id = user.current_org_id
+        await call_sync_from_async(
+            self._store_api_key, user_id, org_id, api_key, name, expires_at
+        )
 
+        return api_key
+
+    def _store_api_key(
+        self,
+        user_id: str,
+        org_id: str,
+        api_key: str,
+        name: str | None,
+        expires_at: datetime | None = None,
+    ) -> None:
+        """Store an existing API key in the database."""
         with self.session_maker() as session:
             key_record = ApiKey(
-                key=api_key, user_id=user_id, name=name, expires_at=expires_at
+                key=api_key,
+                user_id=user_id,
+                org_id=org_id,
+                name=name,
+                expires_at=expires_at,
             )
             session.add(key_record)
             session.commit()
 
-        return api_key
-
     def validate_api_key(self, api_key: str) -> str | None:
         """Validate an API key and return the associated user_id if valid."""
         now = datetime.now(UTC)
@@ -106,10 +126,20 @@ class ApiKeyStore:
 
             return True
 
-    def list_api_keys(self, user_id: str) -> list[dict]:
+    async def list_api_keys(self, user_id: str) -> list[dict]:
         """List all API keys for a user."""
+        user = await UserStore.get_user_by_id_async(user_id)
+        org_id = user.current_org_id
+        return await call_sync_from_async(self._list_api_keys_from_db, user_id, org_id)
+
+    def _list_api_keys_from_db(self, user_id: str, org_id: str) -> list[ApiKey]:
         with self.session_maker() as session:
-            keys = session.query(ApiKey).filter(ApiKey.user_id == user_id).all()
+            keys = (
+                session.query(ApiKey)
+                .filter(ApiKey.user_id == user_id)
+                .filter(ApiKey.org_id == org_id)
+                .all()
+            )
 
             return [
                 {
@@ -123,10 +153,20 @@ class ApiKeyStore:
                 if 'MCP_API_KEY' != key.name
             ]
 
-    def retrieve_mcp_api_key(self, user_id: str) -> str | None:
+    async def retrieve_mcp_api_key(self, user_id: str) -> str | None:
+        user = await UserStore.get_user_by_id_async(user_id)
+        org_id = user.current_org_id
+        return await call_sync_from_async(
+            self._retrieve_mcp_api_key_from_db, user_id, org_id
+        )
+
+    def _retrieve_mcp_api_key_from_db(self, user_id: str, org_id: str) -> str | None:
         with self.session_maker() as session:
             keys: list[ApiKey] = (
-                session.query(ApiKey).filter(ApiKey.user_id == user_id).all()
+                session.query(ApiKey)
+                .filter(ApiKey.user_id == user_id)
+                .filter(ApiKey.org_id == org_id)
+                .all()
             )
             for key in keys:
                 if key.name == 'MCP_API_KEY':

enterprise/storage/billing_session.py

@@ -1,6 +1,8 @@
 from datetime import UTC, datetime
 
-from sqlalchemy import DECIMAL, Column, DateTime, Enum, String
+from sqlalchemy import DECIMAL, Column, DateTime, Enum, ForeignKey, String
+from sqlalchemy.dialects.postgresql import UUID
+from sqlalchemy.orm import relationship
 from storage.base import Base
 
 
@@ -11,9 +13,9 @@ class BillingSession(Base):  # type: ignore
     """
 
     __tablename__ = 'billing_sessions'
-
     id = Column(String, primary_key=True)
     user_id = Column(String, nullable=False)
+    org_id = Column(UUID(as_uuid=True), ForeignKey('org.id'), nullable=True)
     status = Column(
         Enum(
             'in_progress',
@@ -24,15 +26,6 @@ class BillingSession(Base):  # type: ignore
         ),
         default='in_progress',
     )
-    billing_session_type = Column(
-        Enum(
-            'DIRECT_PAYMENT',
-            'MONTHLY_SUBSCRIPTION',
-            name='billing_session_type_enum',
-        ),
-        nullable=False,
-        default='DIRECT_PAYMENT',
-    )
     price = Column(DECIMAL(19, 4), nullable=False)
     price_code = Column(String, nullable=False)
     created_at = Column(
@@ -43,3 +36,6 @@ class BillingSession(Base):  # type: ignore
         DateTime(timezone=True),
         default=lambda: datetime.now(UTC),  # type: ignore[attr-defined]
     )
+
+    # Relationships
+    org = relationship('Org', back_populates='billing_sessions')