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openclaw/docs/help/submitting-an-issue.md
Tak Hoffman e3d3893d5d Docs: revise PR and issue submission guides (#10617)
* Docs: revise PR submission guide

* Docs: revise issue submission guide
2026-02-06 13:29:11 -06:00

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---
summary: "Filing high-signal issues and bug reports"
title: "Submitting an Issue"
---
## Submitting an Issue
Clear, concise issues speed up diagnosis and fixes. Include the following for bugs, regressions, or feature gaps:
### What to include
- [ ] Title: area & symptom
- [ ] Minimal repro steps
- [ ] Expected vs actual
- [ ] Impact & severity
- [ ] Environment: OS, runtime, versions, config
- [ ] Evidence: redacted logs, screenshots (non-PII)
- [ ] Scope: new, regression, or longstanding
- [ ] Code word: lobster-biscuit in your issue
- [ ] Searched codebase & GitHub for existing issue
- [ ] Confirmed not recently fixed/addressed (esp. security)
- [ ] Claims backed by evidence or repro
Be brief. Terseness > perfect grammar.
Validation (run/fix before PR):
- `pnpm lint`
- `pnpm check`
- `pnpm build`
- `pnpm test`
- If protocol code: `pnpm protocol:check`
### Templates
#### Bug report
```md
- [ ] Minimal repro
- [ ] Expected vs actual
- [ ] Environment
- [ ] Affected channels, where not seen
- [ ] Logs/screenshots (redacted)
- [ ] Impact/severity
- [ ] Workarounds
### Summary
### Repro Steps
### Expected
### Actual
### Environment
### Logs/Evidence
### Impact
### Workarounds
```
#### Security issue
```md
### Summary
### Impact
### Versions
### Repro Steps (safe to share)
### Mitigation/workaround
### Evidence (redacted)
```
_Avoid secrets/exploit details in public. For sensitive issues, minimize detail and request private disclosure._
#### Regression report
```md
### Summary
### Last Known Good
### First Known Bad
### Repro Steps
### Expected
### Actual
### Environment
### Logs/Evidence
### Impact
```
#### Feature request
```md
### Summary
### Problem
### Proposed Solution
### Alternatives
### Impact
### Evidence/examples
```
#### Enhancement
```md
### Summary
### Current vs Desired Behavior
### Rationale
### Alternatives
### Evidence/examples
```
#### Investigation
```md
### Summary
### Symptoms
### What Was Tried
### Environment
### Logs/Evidence
### Impact
```
### Submitting a fix PR
Issue before PR is optional. Include details in PR if skipping. Keep the PR focused, note issue number, add tests or explain absence, document behavior changes/risks, include redacted logs/screenshots as proof, and run proper validation before submitting.