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added docs for sim mailer
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apps/docs/content/docs/en/mailer/index.mdx
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apps/docs/content/docs/en/mailer/index.mdx
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---
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title: Sim Mailer
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description: Send emails to your workspace and let Sim handle them as tasks.
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---
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import { Callout } from 'fumadocs-ui/components/callout'
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Sim Mailer gives your workspace a dedicated email address. Forward or send emails to it and Sim will process them as tasks — reading the subject, body, and any attachments, then replying to the thread with the result.
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This means you can interact with Sim directly from your email client without switching apps.
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## Getting Started
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1. Navigate to **Settings** → **Inbox**
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2. Toggle the inbox on
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3. Optionally choose a custom address prefix (e.g., `acme` → `acme@mothership.sim.ai`)
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4. Copy your inbox address and start sending emails
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If you skip the custom prefix, one is generated automatically.
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<Callout type="info">
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Changing your address creates a new inbox. The old address stops working immediately.
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</Callout>
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## What You Can Send
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Write your email like you would to a colleague. The subject and body become the task prompt.
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**Attachments are fully supported.** Images, PDFs, and documents (up to 10 MB each) are read by Sim and displayed inline in the conversation — image attachments show as previews, just like when you upload them directly in the chat.
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| Good email | Why it works |
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|------------|-------------|
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| "Summarize the attached PDF and list action items" | Clear task with an attachment |
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| "What's in this image?" with a photo attached | Sim reads and describes the image |
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| "Draft a reply to this forwarded thread" | Uses the email body as context |
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## Allowed Senders
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Only authorized senders can create tasks. Emails from anyone else are automatically rejected.
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- **Workspace members** are allowed by default — no setup needed
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- **External senders** can be added manually with an optional label for easy identification
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Manage your allowed senders list in **Settings** → **Inbox** → **Allowed Senders**.
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## Tracking Tasks
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Every email becomes a task you can track in **Settings** → **Inbox**:
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- **Search** by subject, sender, or body content
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- **Filter** by status to find what you need
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- **Click** any completed or failed task to jump to the full conversation
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### Task Statuses
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| Status | Meaning |
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|--------|---------|
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| **Received** | Email accepted, queued for processing |
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| **Processing** | Sim is actively working on it |
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| **Completed** | Done — the result was sent as an email reply |
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| **Failed** | Something went wrong during execution |
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| **Rejected** | Email blocked (sender not allowed, automated sender, or rate limit exceeded) |
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## Conversations
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Each email task creates a conversation in your workspace. You can continue the conversation from the Sim chat interface, and any follow-up emails in the same thread are linked to the same conversation.
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@@ -10,6 +10,7 @@
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"connections",
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"mcp",
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"copilot",
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"mailer",
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"skills",
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"knowledgebase",
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"variables",
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