feat(tools): added more intercom tools (#3022)

2026-01-27 07:48:22 -05:00 · 2026-01-26 21:41:44 -08:00
parent 077e702dd8
commit 46ba315701
58 changed files with 2966 additions and 115 deletions
--- a/apps/docs/content/docs/en/tools/intercom.mdx
+++ b/apps/docs/content/docs/en/tools/intercom.mdx
@@ -647,6 +647,42 @@ Retrieve a single ticket by ID from Intercom. Returns API-aligned fields only.
 | `ticketId` | string | ID of the retrieved ticket |
 | `success` | boolean | Operation success status |

+### `intercom_update_ticket`
+
+Update a ticket in Intercom (change state, assignment, attributes)
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `ticketId` | string | Yes | The ID of the ticket to update |
+| `ticket_attributes` | string | No | JSON object with ticket attributes \(e.g., \{"_default_title_":"New Title","_default_description_":"Updated description"\}\) |
+| `open` | boolean | No | Set to false to close the ticket, true to keep it open |
+| `is_shared` | boolean | No | Whether the ticket is visible to users |
+| `snoozed_until` | number | No | Unix timestamp for when the ticket should reopen |
+| `admin_id` | string | No | The ID of the admin performing the update \(needed for workflows and attribution\) |
+| `assignee_id` | string | No | The ID of the admin or team to assign the ticket to. Set to "0" to unassign. |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `ticket` | object | The updated ticket object |
+| ↳ `id` | string | Unique identifier for the ticket |
+| ↳ `type` | string | Object type \(ticket\) |
+| ↳ `ticket_id` | string | Ticket ID shown in Intercom UI |
+| ↳ `ticket_state` | string | State of the ticket |
+| ↳ `ticket_attributes` | object | Attributes of the ticket |
+| ↳ `open` | boolean | Whether the ticket is open |
+| ↳ `is_shared` | boolean | Whether the ticket is visible to users |
+| ↳ `snoozed_until` | number | Unix timestamp when ticket will reopen |
+| ↳ `admin_assignee_id` | string | ID of assigned admin |
+| ↳ `team_assignee_id` | string | ID of assigned team |
+| ↳ `created_at` | number | Unix timestamp when ticket was created |
+| ↳ `updated_at` | number | Unix timestamp when ticket was last updated |
+| `ticketId` | string | ID of the updated ticket |
+| `ticket_state` | string | Current state of the ticket |
+
 ### `intercom_create_message`

 Create and send a new admin-initiated message in Intercom. Returns API-aligned fields only.
@@ -680,4 +716,340 @@ Create and send a new admin-initiated message in Intercom. Returns API-aligned f
 | `messageId` | string | ID of the created message |
 | `success` | boolean | Operation success status |

+### `intercom_list_admins`
+
+Fetch a list of all admins for the workspace
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `admins` | array | Array of admin objects |
+|   ↳ `id` | string | Unique identifier for the admin |
+|   ↳ `type` | string | Object type \(admin\) |
+|   ↳ `name` | string | Name of the admin |
+|   ↳ `email` | string | Email of the admin |
+|   ↳ `job_title` | string | Job title of the admin |
+|   ↳ `away_mode_enabled` | boolean | Whether admin is in away mode |
+|   ↳ `away_mode_reassign` | boolean | Whether to reassign conversations when away |
+|   ↳ `has_inbox_seat` | boolean | Whether admin has a paid inbox seat |
+|   ↳ `team_ids` | array | List of team IDs the admin belongs to |
+|   ↳ `avatar` | object | Avatar information |
+|   ↳ `email_verified` | boolean | Whether email is verified |
+| `type` | string | Object type \(admin.list\) |
+
+### `intercom_close_conversation`
+
+Close a conversation in Intercom
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `conversationId` | string | Yes | The ID of the conversation to close |
+| `admin_id` | string | Yes | The ID of the admin performing the action |
+| `body` | string | No | Optional closing message to add to the conversation |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `conversation` | object | The closed conversation object |
+| ↳ `id` | string | Unique identifier for the conversation |
+| ↳ `type` | string | Object type \(conversation\) |
+| ↳ `state` | string | State of the conversation \(closed\) |
+| ↳ `open` | boolean | Whether the conversation is open \(false\) |
+| ↳ `read` | boolean | Whether the conversation has been read |
+| ↳ `created_at` | number | Unix timestamp when conversation was created |
+| ↳ `updated_at` | number | Unix timestamp when conversation was last updated |
+| `conversationId` | string | ID of the closed conversation |
+| `state` | string | State of the conversation \(closed\) |
+
+### `intercom_open_conversation`
+
+Open a closed or snoozed conversation in Intercom
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `conversationId` | string | Yes | The ID of the conversation to open |
+| `admin_id` | string | Yes | The ID of the admin performing the action |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `conversation` | object | The opened conversation object |
+| ↳ `id` | string | Unique identifier for the conversation |
+| ↳ `type` | string | Object type \(conversation\) |
+| ↳ `state` | string | State of the conversation \(open\) |
+| ↳ `open` | boolean | Whether the conversation is open \(true\) |
+| ↳ `read` | boolean | Whether the conversation has been read |
+| ↳ `created_at` | number | Unix timestamp when conversation was created |
+| ↳ `updated_at` | number | Unix timestamp when conversation was last updated |
+| `conversationId` | string | ID of the opened conversation |
+| `state` | string | State of the conversation \(open\) |
+
+### `intercom_snooze_conversation`
+
+Snooze a conversation to reopen at a future time
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `conversationId` | string | Yes | The ID of the conversation to snooze |
+| `admin_id` | string | Yes | The ID of the admin performing the action |
+| `snoozed_until` | number | Yes | Unix timestamp for when the conversation should reopen |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `conversation` | object | The snoozed conversation object |
+| ↳ `id` | string | Unique identifier for the conversation |
+| ↳ `type` | string | Object type \(conversation\) |
+| ↳ `state` | string | State of the conversation \(snoozed\) |
+| ↳ `open` | boolean | Whether the conversation is open |
+| ↳ `snoozed_until` | number | Unix timestamp when conversation will reopen |
+| ↳ `created_at` | number | Unix timestamp when conversation was created |
+| ↳ `updated_at` | number | Unix timestamp when conversation was last updated |
+| `conversationId` | string | ID of the snoozed conversation |
+| `state` | string | State of the conversation \(snoozed\) |
+| `snoozed_until` | number | Unix timestamp when conversation will reopen |
+
+### `intercom_assign_conversation`
+
+Assign a conversation to an admin or team in Intercom
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `conversationId` | string | Yes | The ID of the conversation to assign |
+| `admin_id` | string | Yes | The ID of the admin performing the assignment |
+| `assignee_id` | string | Yes | The ID of the admin or team to assign the conversation to. Set to "0" to unassign. |
+| `body` | string | No | Optional message to add when assigning \(e.g., "Passing to the support team"\) |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `conversation` | object | The assigned conversation object |
+| ↳ `id` | string | Unique identifier for the conversation |
+| ↳ `type` | string | Object type \(conversation\) |
+| ↳ `state` | string | State of the conversation |
+| ↳ `open` | boolean | Whether the conversation is open |
+| ↳ `admin_assignee_id` | number | ID of the assigned admin |
+| ↳ `team_assignee_id` | string | ID of the assigned team |
+| ↳ `created_at` | number | Unix timestamp when conversation was created |
+| ↳ `updated_at` | number | Unix timestamp when conversation was last updated |
+| `conversationId` | string | ID of the assigned conversation |
+| `admin_assignee_id` | number | ID of the assigned admin |
+| `team_assignee_id` | string | ID of the assigned team |
+
+### `intercom_list_tags`
+
+Fetch a list of all tags in the workspace
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `tags` | array | Array of tag objects |
+|   ↳ `id` | string | Unique identifier for the tag |
+|   ↳ `type` | string | Object type \(tag\) |
+|   ↳ `name` | string | Name of the tag |
+| `type` | string | Object type \(list\) |
+
+### `intercom_create_tag`
+
+Create a new tag or update an existing tag name
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `name` | string | Yes | The name of the tag. Will create a new tag if not found, or update the name if id is provided. |
+| `id` | string | No | The ID of an existing tag to update. Omit to create a new tag. |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `id` | string | Unique identifier for the tag |
+| `name` | string | Name of the tag |
+| `type` | string | Object type \(tag\) |
+
+### `intercom_tag_contact`
+
+Add a tag to a specific contact
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `contactId` | string | Yes | The ID of the contact to tag |
+| `tagId` | string | Yes | The ID of the tag to apply |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `id` | string | Unique identifier for the tag |
+| `name` | string | Name of the tag |
+| `type` | string | Object type \(tag\) |
+
+### `intercom_untag_contact`
+
+Remove a tag from a specific contact
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `contactId` | string | Yes | The ID of the contact to untag |
+| `tagId` | string | Yes | The ID of the tag to remove |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `id` | string | Unique identifier for the tag that was removed |
+| `name` | string | Name of the tag that was removed |
+| `type` | string | Object type \(tag\) |
+
+### `intercom_tag_conversation`
+
+Add a tag to a specific conversation
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `conversationId` | string | Yes | The ID of the conversation to tag |
+| `tagId` | string | Yes | The ID of the tag to apply |
+| `admin_id` | string | Yes | The ID of the admin applying the tag |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `id` | string | Unique identifier for the tag |
+| `name` | string | Name of the tag |
+| `type` | string | Object type \(tag\) |
+
+### `intercom_create_note`
+
+Add a note to a specific contact
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `contactId` | string | Yes | The ID of the contact to add the note to |
+| `body` | string | Yes | The text content of the note |
+| `admin_id` | string | No | The ID of the admin creating the note |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `id` | string | Unique identifier for the note |
+| `body` | string | The text content of the note |
+| `created_at` | number | Unix timestamp when the note was created |
+| `type` | string | Object type \(note\) |
+| `author` | object | The admin who created the note |
+| ↳ `type` | string | Author type \(admin\) |
+| ↳ `id` | string | Author ID |
+| ↳ `name` | string | Author name |
+| ↳ `email` | string | Author email |
+| `contact` | object | The contact the note was created for |
+| ↳ `type` | string | Contact type |
+| ↳ `id` | string | Contact ID |
+
+### `intercom_create_event`
+
+Track a custom event for a contact in Intercom
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `event_name` | string | Yes | The name of the event \(e.g., "order-completed"\). Use past-tense verb-noun format for readability. |
+| `created_at` | number | No | Unix timestamp for when the event occurred. Strongly recommended for uniqueness. |
+| `user_id` | string | No | Your identifier for the user \(external_id\) |
+| `email` | string | No | Email address of the user. Use only if your app uses email to uniquely identify users. |
+| `id` | string | No | The Intercom contact ID |
+| `metadata` | string | No | JSON object with up to 10 metadata key-value pairs about the event \(e.g., \{"order_value": 99.99\}\) |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `accepted` | boolean | Whether the event was accepted \(202 Accepted\) |
+
+### `intercom_attach_contact_to_company`
+
+Attach a contact to a company in Intercom
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `contactId` | string | Yes | The ID of the contact to attach to the company |
+| `companyId` | string | Yes | The ID of the company to attach the contact to |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `company` | object | The company object the contact was attached to |
+| ↳ `id` | string | Unique identifier for the company |
+| ↳ `type` | string | Object type \(company\) |
+| ↳ `company_id` | string | The company_id you defined |
+| ↳ `name` | string | Name of the company |
+| ↳ `created_at` | number | Unix timestamp when company was created |
+| ↳ `updated_at` | number | Unix timestamp when company was updated |
+| ↳ `user_count` | number | Number of users in the company |
+| ↳ `session_count` | number | Number of sessions |
+| ↳ `monthly_spend` | number | Monthly spend amount |
+| ↳ `plan` | object | Company plan details |
+| `companyId` | string | ID of the company |
+| `name` | string | Name of the company |
+
+### `intercom_detach_contact_from_company`
+
+Remove a contact from a company in Intercom
+
+#### Input
+
+| Parameter | Type | Required | Description |
+| --------- | ---- | -------- | ----------- |
+| `contactId` | string | Yes | The ID of the contact to detach from the company |
+| `companyId` | string | Yes | The ID of the company to detach the contact from |
+
+#### Output
+
+| Parameter | Type | Description |
+| --------- | ---- | ----------- |
+| `company` | object | The company object the contact was detached from |
+| ↳ `id` | string | Unique identifier for the company |
+| ↳ `type` | string | Object type \(company\) |
+| ↳ `company_id` | string | The company_id you defined |
+| ↳ `name` | string | Name of the company |
+| `companyId` | string | ID of the company |
+| `name` | string | Name of the company |
+

--- a/apps/sim/app/workspace/[workspaceId]/logs/components/log-details/components/execution-snapshot/execution-snapshot.tsx
+++ b/apps/sim/app/workspace/[workspaceId]/logs/components/log-details/components/execution-snapshot/execution-snapshot.tsx
@@ -58,7 +58,6 @@ export function ExecutionSnapshot({
  onClose = () => {},
 }: ExecutionSnapshotProps) {
  const { data, isLoading, error } = useExecutionSnapshot(executionId)
-  const lastExecutionIdRef = useRef<string | null>(null)

  const [isMenuOpen, setIsMenuOpen] = useState(false)
  const [menuPosition, setMenuPosition] = useState({ x: 0, y: 0 })
@@ -82,12 +81,6 @@ export function ExecutionSnapshot({

  const workflowState = data?.workflowState as WorkflowState | undefined

-  // Track execution ID changes for key reset
-  const executionKey = executionId !== lastExecutionIdRef.current ? executionId : undefined
-  if (executionId !== lastExecutionIdRef.current) {
-    lastExecutionIdRef.current = executionId
-  }
-
  const renderContent = () => {
    if (isLoading) {
      return (
@@ -152,7 +145,7 @@ export function ExecutionSnapshot({

    return (
      <Preview
-        key={executionKey}
+        key={executionId}
        workflowState={workflowState}
        traceSpans={traceSpans}
        className={className}
--- a/apps/sim/blocks/blocks/intercom.ts
+++ b/apps/sim/blocks/blocks/intercom.ts
@@ -36,7 +36,22 @@ export const IntercomBlock: BlockConfig = {
        { label: 'Search Conversations', id: 'search_conversations' },
        { label: 'Create Ticket', id: 'create_ticket' },
        { label: 'Get Ticket', id: 'get_ticket' },
+        { label: 'Update Ticket', id: 'update_ticket' },
        { label: 'Create Message', id: 'create_message' },
+        { label: 'List Admins', id: 'list_admins' },
+        { label: 'Close Conversation', id: 'close_conversation' },
+        { label: 'Open Conversation', id: 'open_conversation' },
+        { label: 'Snooze Conversation', id: 'snooze_conversation' },
+        { label: 'Assign Conversation', id: 'assign_conversation' },
+        { label: 'List Tags', id: 'list_tags' },
+        { label: 'Create Tag', id: 'create_tag' },
+        { label: 'Tag Contact', id: 'tag_contact' },
+        { label: 'Untag Contact', id: 'untag_contact' },
+        { label: 'Tag Conversation', id: 'tag_conversation' },
+        { label: 'Create Note', id: 'create_note' },
+        { label: 'Create Event', id: 'create_event' },
+        { label: 'Attach Contact to Company', id: 'attach_contact_to_company' },
+        { label: 'Detach Contact from Company', id: 'detach_contact_from_company' },
      ],
      value: () => 'create_contact',
    },
@@ -384,7 +399,15 @@ Return ONLY the numeric timestamp - no explanations, no quotes, no extra text.`,
      required: true,
      condition: {
        field: 'operation',
-        value: ['get_conversation', 'reply_conversation'],
+        value: [
+          'get_conversation',
+          'reply_conversation',
+          'close_conversation',
+          'open_conversation',
+          'snooze_conversation',
+          'assign_conversation',
+          'tag_conversation',
+        ],
      },
    },
    {
@@ -477,11 +500,20 @@ Return ONLY the message text - no explanations.`,
      id: 'admin_id',
      title: 'Admin ID',
      type: 'short-input',
-      placeholder: 'ID of the admin sending the message',
+      placeholder: 'ID of the admin performing the action',
      required: true,
      condition: {
        field: 'operation',
-        value: ['reply_conversation'],
+        value: [
+          'reply_conversation',
+          'close_conversation',
+          'open_conversation',
+          'snooze_conversation',
+          'assign_conversation',
+          'tag_conversation',
+          'create_note',
+          'update_ticket',
+        ],
      },
    },
    {
@@ -526,7 +558,7 @@ Return ONLY the numeric timestamp - no explanations, no quotes, no extra text.`,
      required: true,
      condition: {
        field: 'operation',
-        value: ['get_ticket'],
+        value: ['get_ticket', 'update_ticket'],
      },
    },
    {
@@ -799,6 +831,307 @@ Return ONLY the numeric timestamp - no explanations, no quotes, no extra text.`,
        value: ['list_companies'],
      },
    },
+    // Close/Open conversation body
+    {
+      id: 'close_body',
+      title: 'Closing Message',
+      type: 'long-input',
+      placeholder: 'Optional message to add when closing',
+      condition: {
+        field: 'operation',
+        value: ['close_conversation'],
+      },
+    },
+    // Snooze conversation
+    {
+      id: 'snoozed_until',
+      title: 'Snooze Until',
+      type: 'short-input',
+      placeholder: 'Unix timestamp when conversation should reopen',
+      required: true,
+      condition: {
+        field: 'operation',
+        value: ['snooze_conversation'],
+      },
+      wandConfig: {
+        enabled: true,
+        prompt: `Generate a Unix timestamp in seconds based on the user's description.
+The timestamp should be a Unix epoch time in seconds (10 digits).
+Examples:
+- "tomorrow" -> Tomorrow at 09:00:00 as Unix timestamp
+- "in 2 hours" -> Current time plus 7200 seconds
+- "next Monday" -> Next Monday at 09:00:00 as Unix timestamp
+
+Return ONLY the numeric timestamp - no explanations, no quotes, no extra text.`,
+        placeholder: 'Describe when to unsnooze (e.g., "tomorrow", "in 2 hours")...',
+        generationType: 'timestamp',
+      },
+    },
+    // Assign conversation
+    {
+      id: 'assignee_id',
+      title: 'Assignee ID',
+      type: 'short-input',
+      placeholder: 'Admin or team ID to assign to (0 to unassign)',
+      required: true,
+      condition: {
+        field: 'operation',
+        value: ['assign_conversation'],
+      },
+    },
+    {
+      id: 'assign_body',
+      title: 'Assignment Message',
+      type: 'long-input',
+      placeholder: 'Optional message when assigning',
+      condition: {
+        field: 'operation',
+        value: ['assign_conversation'],
+      },
+    },
+    // Update ticket fields
+    {
+      id: 'update_ticket_attributes',
+      title: 'Ticket Attributes',
+      type: 'long-input',
+      placeholder: 'JSON object with ticket attributes to update',
+      condition: {
+        field: 'operation',
+        value: ['update_ticket'],
+      },
+      wandConfig: {
+        enabled: true,
+        prompt: `Generate a JSON object for Intercom ticket attributes based on the user's description.
+Example: {"_default_title_": "Updated title", "_default_description_": "Updated description"}
+
+Return ONLY the JSON object - no explanations or markdown formatting.`,
+        placeholder: 'Describe the ticket updates (e.g., "change title to Bug Fixed")...',
+        generationType: 'json-object',
+      },
+    },
+    {
+      id: 'ticket_open',
+      title: 'Ticket Open',
+      type: 'dropdown',
+      options: [
+        { label: 'Keep Open', id: 'true' },
+        { label: 'Close Ticket', id: 'false' },
+      ],
+      condition: {
+        field: 'operation',
+        value: ['update_ticket'],
+      },
+    },
+    {
+      id: 'ticket_is_shared',
+      title: 'Ticket Visible to Users',
+      type: 'dropdown',
+      options: [
+        { label: 'Yes', id: 'true' },
+        { label: 'No', id: 'false' },
+      ],
+      condition: {
+        field: 'operation',
+        value: ['update_ticket'],
+      },
+    },
+    {
+      id: 'ticket_snoozed_until',
+      title: 'Snooze Ticket Until',
+      type: 'short-input',
+      placeholder: 'Unix timestamp when ticket should reopen',
+      condition: {
+        field: 'operation',
+        value: ['update_ticket'],
+      },
+      wandConfig: {
+        enabled: true,
+        prompt: `Generate a Unix timestamp in seconds based on the user's description.
+Examples:
+- "tomorrow" -> Tomorrow at 09:00:00 as Unix timestamp
+- "next week" -> 7 days from now
+
+Return ONLY the numeric timestamp.`,
+        placeholder: 'Describe when to unsnooze (e.g., "tomorrow")...',
+        generationType: 'timestamp',
+      },
+    },
+    {
+      id: 'ticket_assignee_id',
+      title: 'Ticket Assignee ID',
+      type: 'short-input',
+      placeholder: 'Admin or team ID to assign to (0 to unassign)',
+      condition: {
+        field: 'operation',
+        value: ['update_ticket'],
+      },
+    },
+    // Tag fields
+    {
+      id: 'tagId',
+      title: 'Tag ID',
+      type: 'short-input',
+      placeholder: 'ID of the tag',
+      required: true,
+      condition: {
+        field: 'operation',
+        value: ['tag_contact', 'untag_contact', 'tag_conversation'],
+      },
+    },
+    {
+      id: 'tag_name',
+      title: 'Tag Name',
+      type: 'short-input',
+      placeholder: 'Name of the tag to create',
+      required: true,
+      condition: {
+        field: 'operation',
+        value: ['create_tag'],
+      },
+    },
+    {
+      id: 'tag_id_update',
+      title: 'Tag ID (for update)',
+      type: 'short-input',
+      placeholder: 'ID of existing tag to update (leave empty to create new)',
+      condition: {
+        field: 'operation',
+        value: ['create_tag'],
+      },
+    },
+    // Contact ID for tag/untag/note operations
+    {
+      id: 'tag_contact_id',
+      title: 'Contact ID',
+      type: 'short-input',
+      placeholder: 'ID of the contact',
+      required: true,
+      condition: {
+        field: 'operation',
+        value: [
+          'tag_contact',
+          'untag_contact',
+          'create_note',
+          'attach_contact_to_company',
+          'detach_contact_from_company',
+        ],
+      },
+    },
+    // Note fields
+    {
+      id: 'note_body',
+      title: 'Note Content',
+      type: 'long-input',
+      placeholder: 'Text content of the note',
+      required: true,
+      condition: {
+        field: 'operation',
+        value: ['create_note'],
+      },
+      wandConfig: {
+        enabled: true,
+        prompt: `Generate a note for Intercom based on the user's description.
+The note should be clear, professional, and capture the key information.
+
+Return ONLY the note text - no explanations.`,
+        placeholder: 'Describe the note content (e.g., "customer requested callback")...',
+      },
+    },
+    // Event fields
+    {
+      id: 'event_name',
+      title: 'Event Name',
+      type: 'short-input',
+      placeholder: 'Event name (e.g., order-completed)',
+      required: true,
+      condition: {
+        field: 'operation',
+        value: ['create_event'],
+      },
+    },
+    {
+      id: 'event_user_id',
+      title: 'User ID',
+      type: 'short-input',
+      placeholder: 'Your identifier for the user',
+      condition: {
+        field: 'operation',
+        value: ['create_event'],
+      },
+    },
+    {
+      id: 'event_email',
+      title: 'User Email',
+      type: 'short-input',
+      placeholder: 'Email address of the user',
+      condition: {
+        field: 'operation',
+        value: ['create_event'],
+      },
+    },
+    {
+      id: 'event_contact_id',
+      title: 'Contact ID',
+      type: 'short-input',
+      placeholder: 'Intercom contact ID',
+      condition: {
+        field: 'operation',
+        value: ['create_event'],
+      },
+    },
+    {
+      id: 'event_metadata',
+      title: 'Event Metadata',
+      type: 'long-input',
+      placeholder: 'JSON object with event metadata (max 10 keys)',
+      condition: {
+        field: 'operation',
+        value: ['create_event'],
+      },
+      wandConfig: {
+        enabled: true,
+        prompt: `Generate a JSON object for Intercom event metadata based on the user's description.
+The object should contain key-value pairs (max 10 keys).
+Example: {"order_value": 99.99, "items": 3, "coupon_used": true}
+
+Return ONLY the JSON object - no explanations or markdown formatting.`,
+        placeholder: 'Describe the event data (e.g., "order value $50, 2 items")...',
+        generationType: 'json-object',
+      },
+    },
+    {
+      id: 'event_created_at',
+      title: 'Event Time',
+      type: 'short-input',
+      placeholder: 'Unix timestamp when event occurred',
+      condition: {
+        field: 'operation',
+        value: ['create_event'],
+      },
+      wandConfig: {
+        enabled: true,
+        prompt: `Generate a Unix timestamp in seconds based on the user's description.
+Examples:
+- "now" -> Current Unix timestamp
+- "5 minutes ago" -> Current time minus 300 seconds
+
+Return ONLY the numeric timestamp.`,
+        placeholder: 'Describe when the event occurred (e.g., "now")...',
+        generationType: 'timestamp',
+      },
+    },
+    // Company attachment fields
+    {
+      id: 'attach_company_id',
+      title: 'Company ID',
+      type: 'short-input',
+      placeholder: 'ID of the company to attach/detach',
+      required: true,
+      condition: {
+        field: 'operation',
+        value: ['attach_contact_to_company', 'detach_contact_from_company'],
+      },
+    },
  ],
  tools: {
    access: [
@@ -818,6 +1151,21 @@ Return ONLY the numeric timestamp - no explanations, no quotes, no extra text.`,
      'intercom_create_ticket',
      'intercom_get_ticket',
      'intercom_create_message',
+      'intercom_update_ticket_v2',
+      'intercom_list_admins_v2',
+      'intercom_close_conversation_v2',
+      'intercom_open_conversation_v2',
+      'intercom_snooze_conversation_v2',
+      'intercom_assign_conversation_v2',
+      'intercom_list_tags_v2',
+      'intercom_create_tag_v2',
+      'intercom_tag_contact_v2',
+      'intercom_untag_contact_v2',
+      'intercom_tag_conversation_v2',
+      'intercom_create_note_v2',
+      'intercom_create_event_v2',
+      'intercom_attach_contact_to_company_v2',
+      'intercom_detach_contact_from_company_v2',
    ],
    config: {
      tool: (params) => {
@@ -854,6 +1202,36 @@ Return ONLY the numeric timestamp - no explanations, no quotes, no extra text.`,
            return 'intercom_get_ticket'
          case 'create_message':
            return 'intercom_create_message'
+          case 'update_ticket':
+            return 'intercom_update_ticket_v2'
+          case 'list_admins':
+            return 'intercom_list_admins_v2'
+          case 'close_conversation':
+            return 'intercom_close_conversation_v2'
+          case 'open_conversation':
+            return 'intercom_open_conversation_v2'
+          case 'snooze_conversation':
+            return 'intercom_snooze_conversation_v2'
+          case 'assign_conversation':
+            return 'intercom_assign_conversation_v2'
+          case 'list_tags':
+            return 'intercom_list_tags_v2'
+          case 'create_tag':
+            return 'intercom_create_tag_v2'
+          case 'tag_contact':
+            return 'intercom_tag_contact_v2'
+          case 'untag_contact':
+            return 'intercom_untag_contact_v2'
+          case 'tag_conversation':
+            return 'intercom_tag_conversation_v2'
+          case 'create_note':
+            return 'intercom_create_note_v2'
+          case 'create_event':
+            return 'intercom_create_event_v2'
+          case 'attach_contact_to_company':
+            return 'intercom_attach_contact_to_company_v2'
+          case 'detach_contact_from_company':
+            return 'intercom_detach_contact_from_company_v2'
          default:
            throw new Error(`Unknown operation: ${params.operation}`)
        }
@@ -870,6 +1248,23 @@ Return ONLY the numeric timestamp - no explanations, no quotes, no extra text.`,
          message_created_at,
          include_translations,
          disable_notifications,
+          close_body,
+          assign_body,
+          tag_contact_id,
+          attach_company_id,
+          update_ticket_attributes,
+          ticket_open,
+          ticket_is_shared,
+          ticket_snoozed_until,
+          ticket_assignee_id,
+          tag_name,
+          tag_id_update,
+          note_body,
+          event_user_id,
+          event_email,
+          event_contact_id,
+          event_metadata,
+          event_created_at,
          ...rest
        } = params
        const cleanParams: Record<string, any> = {}
@@ -897,7 +1292,7 @@ Return ONLY the numeric timestamp - no explanations, no quotes, no extra text.`,
          cleanParams.created_at = Number(reply_created_at)
        }

-        // Map ticket fields
+        // Map ticket fields for create_ticket
        if (operation === 'create_ticket') {
          if (ticket_company_id) cleanParams.company_id = ticket_company_id
          if (ticket_created_at) cleanParams.created_at = Number(ticket_created_at)
@@ -920,6 +1315,71 @@ Return ONLY the numeric timestamp - no explanations, no quotes, no extra text.`,
          cleanParams.include_translations = include_translations === 'true'
        }

+        // Map close_body to body for close_conversation
+        if (operation === 'close_conversation' && close_body) {
+          cleanParams.body = close_body
+        }
+
+        // Map assign_body to body for assign_conversation
+        if (operation === 'assign_conversation' && assign_body) {
+          cleanParams.body = assign_body
+        }
+
+        // Map tag_contact_id to contactId for tag/note/company attachment operations
+        if (
+          [
+            'tag_contact',
+            'untag_contact',
+            'create_note',
+            'attach_contact_to_company',
+            'detach_contact_from_company',
+          ].includes(operation) &&
+          tag_contact_id
+        ) {
+          cleanParams.contactId = tag_contact_id
+        }
+
+        // Map attach_company_id to companyId for company attachment operations
+        if (
+          ['attach_contact_to_company', 'detach_contact_from_company'].includes(operation) &&
+          attach_company_id
+        ) {
+          cleanParams.companyId = attach_company_id
+        }
+
+        // Map update_ticket fields
+        if (operation === 'update_ticket') {
+          if (update_ticket_attributes) cleanParams.ticket_attributes = update_ticket_attributes
+          if (ticket_open !== undefined && ticket_open !== '') {
+            cleanParams.open = ticket_open === 'true'
+          }
+          if (ticket_is_shared !== undefined && ticket_is_shared !== '') {
+            cleanParams.is_shared = ticket_is_shared === 'true'
+          }
+          if (ticket_snoozed_until) cleanParams.snoozed_until = Number(ticket_snoozed_until)
+          if (ticket_assignee_id) cleanParams.assignee_id = ticket_assignee_id
+        }
+
+        // Map tag fields for create_tag
+        if (operation === 'create_tag') {
+          if (tag_name) cleanParams.name = tag_name
+          if (tag_id_update) cleanParams.id = tag_id_update
+        }
+
+        // Map note_body to body for create_note
+        if (operation === 'create_note' && note_body) {
+          cleanParams.body = note_body
+        }
+
+        // Map event fields for create_event
+        if (operation === 'create_event') {
+          if (event_user_id) cleanParams.user_id = event_user_id
+          if (event_email) cleanParams.email = event_email
+          if (event_contact_id) cleanParams.id = event_contact_id
+          if (event_metadata) cleanParams.metadata = event_metadata
+          if (event_created_at) cleanParams.created_at = Number(event_created_at)
+        }
+
        Object.entries(rest).forEach(([key, value]) => {
          if (value !== undefined && value !== null && value !== '') {
            cleanParams[key] = value
@@ -963,7 +1423,22 @@ export const IntercomV2Block: BlockConfig = {
      'intercom_search_conversations_v2',
      'intercom_create_ticket_v2',
      'intercom_get_ticket_v2',
+      'intercom_update_ticket_v2',
      'intercom_create_message_v2',
+      'intercom_list_admins_v2',
+      'intercom_close_conversation_v2',
+      'intercom_open_conversation_v2',
+      'intercom_snooze_conversation_v2',
+      'intercom_assign_conversation_v2',
+      'intercom_list_tags_v2',
+      'intercom_create_tag_v2',
+      'intercom_tag_contact_v2',
+      'intercom_untag_contact_v2',
+      'intercom_tag_conversation_v2',
+      'intercom_create_note_v2',
+      'intercom_create_event_v2',
+      'intercom_attach_contact_to_company_v2',
+      'intercom_detach_contact_from_company_v2',
    ],
    config: {
      tool: createVersionedToolSelector({
@@ -999,8 +1474,38 @@ export const IntercomV2Block: BlockConfig = {
              return 'intercom_create_ticket'
            case 'get_ticket':
              return 'intercom_get_ticket'
+            case 'update_ticket':
+              return 'intercom_update_ticket'
            case 'create_message':
              return 'intercom_create_message'
+            case 'list_admins':
+              return 'intercom_list_admins'
+            case 'close_conversation':
+              return 'intercom_close_conversation'
+            case 'open_conversation':
+              return 'intercom_open_conversation'
+            case 'snooze_conversation':
+              return 'intercom_snooze_conversation'
+            case 'assign_conversation':
+              return 'intercom_assign_conversation'
+            case 'list_tags':
+              return 'intercom_list_tags'
+            case 'create_tag':
+              return 'intercom_create_tag'
+            case 'tag_contact':
+              return 'intercom_tag_contact'
+            case 'untag_contact':
+              return 'intercom_untag_contact'
+            case 'tag_conversation':
+              return 'intercom_tag_conversation'
+            case 'create_note':
+              return 'intercom_create_note'
+            case 'create_event':
+              return 'intercom_create_event'
+            case 'attach_contact_to_company':
+              return 'intercom_attach_contact_to_company'
+            case 'detach_contact_from_company':
+              return 'intercom_detach_contact_from_company'
            default:
              return 'intercom_create_contact'
          }
@@ -1008,7 +1513,158 @@ export const IntercomV2Block: BlockConfig = {
        suffix: '_v2',
        fallbackToolId: 'intercom_create_contact_v2',
      }),
-      params: IntercomBlock.tools!.config!.params,
+      params: (params) => {
+        const {
+          operation,
+          message_type_msg,
+          company_name,
+          contact_company_id,
+          reply_created_at,
+          ticket_company_id,
+          ticket_created_at,
+          message_created_at,
+          include_translations,
+          disable_notifications,
+          close_body,
+          assign_body,
+          tag_contact_id,
+          attach_company_id,
+          update_ticket_attributes,
+          ticket_open,
+          ticket_is_shared,
+          ticket_snoozed_until,
+          ticket_assignee_id,
+          tag_name,
+          tag_id_update,
+          note_body,
+          event_user_id,
+          event_email,
+          event_contact_id,
+          event_metadata,
+          event_created_at,
+          ...rest
+        } = params
+        const cleanParams: Record<string, any> = {}
+
+        // Special mapping for message_type in create_message
+        if (operation === 'create_message' && message_type_msg) {
+          cleanParams.message_type = message_type_msg
+        }
+
+        // Special mapping for company name
+        if (operation === 'create_company' && company_name) {
+          cleanParams.name = company_name
+        }
+
+        // Map contact_company_id to company_id for contact operations
+        if (
+          (operation === 'create_contact' || operation === 'update_contact') &&
+          contact_company_id
+        ) {
+          cleanParams.company_id = contact_company_id
+        }
+
+        // Map reply_created_at to created_at for reply_conversation
+        if (operation === 'reply_conversation' && reply_created_at) {
+          cleanParams.created_at = Number(reply_created_at)
+        }
+
+        // Map ticket fields for create_ticket
+        if (operation === 'create_ticket') {
+          if (ticket_company_id) cleanParams.company_id = ticket_company_id
+          if (ticket_created_at) cleanParams.created_at = Number(ticket_created_at)
+          if (disable_notifications !== undefined && disable_notifications !== '') {
+            cleanParams.disable_notifications = disable_notifications === 'true'
+          }
+        }
+
+        // Map message_created_at to created_at for create_message
+        if (operation === 'create_message' && message_created_at) {
+          cleanParams.created_at = Number(message_created_at)
+        }
+
+        // Convert include_translations string to boolean for get_conversation
+        if (
+          operation === 'get_conversation' &&
+          include_translations !== undefined &&
+          include_translations !== ''
+        ) {
+          cleanParams.include_translations = include_translations === 'true'
+        }
+
+        // Map close_body to body for close_conversation
+        if (operation === 'close_conversation' && close_body) {
+          cleanParams.body = close_body
+        }
+
+        // Map assign_body to body for assign_conversation
+        if (operation === 'assign_conversation' && assign_body) {
+          cleanParams.body = assign_body
+        }
+
+        // Map tag_contact_id to contactId for tag/note/company attachment operations
+        if (
+          [
+            'tag_contact',
+            'untag_contact',
+            'create_note',
+            'attach_contact_to_company',
+            'detach_contact_from_company',
+          ].includes(operation) &&
+          tag_contact_id
+        ) {
+          cleanParams.contactId = tag_contact_id
+        }
+
+        // Map attach_company_id to companyId for company attachment operations
+        if (
+          ['attach_contact_to_company', 'detach_contact_from_company'].includes(operation) &&
+          attach_company_id
+        ) {
+          cleanParams.companyId = attach_company_id
+        }
+
+        // Map update_ticket fields
+        if (operation === 'update_ticket') {
+          if (update_ticket_attributes) cleanParams.ticket_attributes = update_ticket_attributes
+          if (ticket_open !== undefined && ticket_open !== '') {
+            cleanParams.open = ticket_open === 'true'
+          }
+          if (ticket_is_shared !== undefined && ticket_is_shared !== '') {
+            cleanParams.is_shared = ticket_is_shared === 'true'
+          }
+          if (ticket_snoozed_until) cleanParams.snoozed_until = Number(ticket_snoozed_until)
+          if (ticket_assignee_id) cleanParams.assignee_id = ticket_assignee_id
+        }
+
+        // Map tag fields for create_tag
+        if (operation === 'create_tag') {
+          if (tag_name) cleanParams.name = tag_name
+          if (tag_id_update) cleanParams.id = tag_id_update
+        }
+
+        // Map note_body to body for create_note
+        if (operation === 'create_note' && note_body) {
+          cleanParams.body = note_body
+        }
+
+        // Map event fields for create_event
+        if (operation === 'create_event') {
+          if (event_user_id) cleanParams.user_id = event_user_id
+          if (event_email) cleanParams.email = event_email
+          if (event_contact_id) cleanParams.id = event_contact_id
+          if (event_metadata) cleanParams.metadata = event_metadata
+          if (event_created_at) cleanParams.created_at = Number(event_created_at)
+        }
+
+        Object.entries(rest).forEach(([key, value]) => {
+          if (value !== undefined && value !== null && value !== '') {
+            cleanParams[key] = value
+          }
+        })
+
+        return cleanParams
+      },
    },
  },
  outputs: {
@@ -1031,10 +1687,23 @@ export const IntercomV2Block: BlockConfig = {
      type: 'array',
      description: 'Array of conversations (for list/search operations)',
    },
+    state: { type: 'string', description: 'Conversation state (for close/open/snooze operations)' },
    ticket: { type: 'json', description: 'Ticket object with id, ticket_id, ticket_state' },
-    ticketId: { type: 'string', description: 'ID of the ticket (for create operations)' },
+    ticketId: { type: 'string', description: 'ID of the ticket (for create/update operations)' },
+    ticket_state: { type: 'string', description: 'Ticket state (for update_ticket operation)' },
    message: { type: 'json', description: 'Message object with id, type' },
    messageId: { type: 'string', description: 'ID of the message (for create operations)' },
+    admins: { type: 'array', description: 'Array of admin objects (for list_admins operation)' },
+    tags: { type: 'array', description: 'Array of tag objects (for list_tags operation)' },
+    tag: { type: 'json', description: 'Tag object with id and name (for tag operations)' },
+    tagId: { type: 'string', description: 'ID of the tag (for create_tag operation)' },
+    note: { type: 'json', description: 'Note object with id and body (for create_note operation)' },
+    noteId: { type: 'string', description: 'ID of the note (for create_note operation)' },
+    event_name: {
+      type: 'string',
+      description: 'Name of the tracked event (for create_event operation)',
+    },
+    name: { type: 'string', description: 'Name of the resource (for various operations)' },
    total_count: { type: 'number', description: 'Total count (for list/search operations)' },
    pages: { type: 'json', description: 'Pagination info with page, per_page, total_pages' },
    id: { type: 'string', description: 'ID of the deleted item (for delete operations)' },
--- a/apps/sim/tools/intercom/assign_conversation.ts
+++ b/apps/sim/tools/intercom/assign_conversation.ts
@@ -0,0 +1,146 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomAssignConversationParams {
+  accessToken: string
+  conversationId: string
+  admin_id: string
+  assignee_id: string
+  body?: string
+}
+
+export interface IntercomAssignConversationV2Response {
+  success: boolean
+  output: {
+    conversation: any
+    conversationId: string
+    admin_assignee_id: number | null
+    team_assignee_id: string | null
+  }
+}
+
+const assignConversationBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    conversationId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the conversation to assign',
+    },
+    admin_id: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the admin performing the assignment',
+    },
+    assignee_id: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description:
+        'The ID of the admin or team to assign the conversation to. Set to "0" to unassign.',
+    },
+    body: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Optional message to add when assigning (e.g., "Passing to the support team")',
+    },
+  },
+
+  request: {
+    url: (params: IntercomAssignConversationParams) =>
+      buildIntercomUrl(`/conversations/${params.conversationId}/parts`),
+    method: 'POST',
+    headers: (params: IntercomAssignConversationParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomAssignConversationParams) => {
+      const payload: any = {
+        message_type: 'assignment',
+        type: 'admin',
+        admin_id: params.admin_id,
+        assignee_id: params.assignee_id,
+      }
+
+      if (params.body) {
+        payload.body = params.body
+      }
+
+      return payload
+    },
+  },
+} satisfies Pick<ToolConfig<IntercomAssignConversationParams, any>, 'params' | 'request'>
+
+export const intercomAssignConversationV2Tool: ToolConfig<
+  IntercomAssignConversationParams,
+  IntercomAssignConversationV2Response
+> = {
+  ...assignConversationBase,
+  id: 'intercom_assign_conversation_v2',
+  name: 'Assign Conversation in Intercom',
+  description: 'Assign a conversation to an admin or team in Intercom',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'assign_conversation')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        conversation: data,
+        conversationId: data.id,
+        admin_assignee_id: data.admin_assignee_id ?? null,
+        team_assignee_id: data.team_assignee_id ?? null,
+      },
+    }
+  },
+
+  outputs: {
+    conversation: {
+      type: 'object',
+      description: 'The assigned conversation object',
+      properties: {
+        id: { type: 'string', description: 'Unique identifier for the conversation' },
+        type: { type: 'string', description: 'Object type (conversation)' },
+        state: { type: 'string', description: 'State of the conversation' },
+        open: { type: 'boolean', description: 'Whether the conversation is open' },
+        admin_assignee_id: {
+          type: 'number',
+          description: 'ID of the assigned admin',
+          optional: true,
+        },
+        team_assignee_id: {
+          type: 'string',
+          description: 'ID of the assigned team',
+          optional: true,
+        },
+        created_at: { type: 'number', description: 'Unix timestamp when conversation was created' },
+        updated_at: {
+          type: 'number',
+          description: 'Unix timestamp when conversation was last updated',
+        },
+      },
+    },
+    conversationId: { type: 'string', description: 'ID of the assigned conversation' },
+    admin_assignee_id: {
+      type: 'number',
+      description: 'ID of the assigned admin',
+      optional: true,
+    },
+    team_assignee_id: { type: 'string', description: 'ID of the assigned team', optional: true },
+  },
+}
--- a/apps/sim/tools/intercom/attach_contact_to_company.ts
+++ b/apps/sim/tools/intercom/attach_contact_to_company.ts
@@ -0,0 +1,115 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomAttachContactToCompanyParams {
+  accessToken: string
+  contactId: string
+  companyId: string
+}
+
+export interface IntercomAttachContactToCompanyV2Response {
+  success: boolean
+  output: {
+    company: any
+    companyId: string
+    name: string | null
+  }
+}
+
+const attachContactToCompanyBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    contactId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the contact to attach to the company',
+    },
+    companyId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the company to attach the contact to',
+    },
+  },
+
+  request: {
+    url: (params: IntercomAttachContactToCompanyParams) =>
+      buildIntercomUrl(`/contacts/${params.contactId}/companies`),
+    method: 'POST',
+    headers: (params: IntercomAttachContactToCompanyParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomAttachContactToCompanyParams) => ({
+      id: params.companyId,
+    }),
+  },
+} satisfies Pick<ToolConfig<IntercomAttachContactToCompanyParams, any>, 'params' | 'request'>
+
+export const intercomAttachContactToCompanyV2Tool: ToolConfig<
+  IntercomAttachContactToCompanyParams,
+  IntercomAttachContactToCompanyV2Response
+> = {
+  ...attachContactToCompanyBase,
+  id: 'intercom_attach_contact_to_company_v2',
+  name: 'Attach Contact to Company in Intercom',
+  description: 'Attach a contact to a company in Intercom',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'attach_contact_to_company')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        company: {
+          id: data.id,
+          type: data.type ?? 'company',
+          company_id: data.company_id ?? null,
+          name: data.name ?? null,
+          created_at: data.created_at ?? null,
+          updated_at: data.updated_at ?? null,
+          user_count: data.user_count ?? null,
+          session_count: data.session_count ?? null,
+          monthly_spend: data.monthly_spend ?? null,
+          plan: data.plan ?? null,
+        },
+        companyId: data.id,
+        name: data.name ?? null,
+      },
+    }
+  },
+
+  outputs: {
+    company: {
+      type: 'object',
+      description: 'The company object the contact was attached to',
+      properties: {
+        id: { type: 'string', description: 'Unique identifier for the company' },
+        type: { type: 'string', description: 'Object type (company)' },
+        company_id: { type: 'string', description: 'The company_id you defined' },
+        name: { type: 'string', description: 'Name of the company' },
+        created_at: { type: 'number', description: 'Unix timestamp when company was created' },
+        updated_at: { type: 'number', description: 'Unix timestamp when company was updated' },
+        user_count: { type: 'number', description: 'Number of users in the company' },
+        session_count: { type: 'number', description: 'Number of sessions' },
+        monthly_spend: { type: 'number', description: 'Monthly spend amount' },
+        plan: { type: 'object', description: 'Company plan details' },
+      },
+    },
+    companyId: { type: 'string', description: 'ID of the company' },
+    name: { type: 'string', description: 'Name of the company', optional: true },
+  },
+}
--- a/apps/sim/tools/intercom/close_conversation.ts
+++ b/apps/sim/tools/intercom/close_conversation.ts
@@ -0,0 +1,129 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomCloseConversationParams {
+  accessToken: string
+  conversationId: string
+  admin_id: string
+  body?: string
+}
+
+export interface IntercomCloseConversationV2Response {
+  success: boolean
+  output: {
+    conversation: any
+    conversationId: string
+    state: string
+  }
+}
+
+const closeConversationBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    conversationId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the conversation to close',
+    },
+    admin_id: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the admin performing the action',
+    },
+    body: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Optional closing message to add to the conversation',
+    },
+  },
+
+  request: {
+    url: (params: IntercomCloseConversationParams) =>
+      buildIntercomUrl(`/conversations/${params.conversationId}/parts`),
+    method: 'POST',
+    headers: (params: IntercomCloseConversationParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomCloseConversationParams) => {
+      const payload: any = {
+        message_type: 'close',
+        type: 'admin',
+        admin_id: params.admin_id,
+      }
+
+      if (params.body) {
+        payload.body = params.body
+      }
+
+      return payload
+    },
+  },
+} satisfies Pick<ToolConfig<IntercomCloseConversationParams, any>, 'params' | 'request'>
+
+export const intercomCloseConversationV2Tool: ToolConfig<
+  IntercomCloseConversationParams,
+  IntercomCloseConversationV2Response
+> = {
+  ...closeConversationBase,
+  id: 'intercom_close_conversation_v2',
+  name: 'Close Conversation in Intercom',
+  description: 'Close a conversation in Intercom',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'close_conversation')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        conversation: {
+          id: data.id,
+          type: data.type ?? 'conversation',
+          state: data.state ?? 'closed',
+          open: data.open ?? false,
+          read: data.read ?? false,
+          created_at: data.created_at ?? null,
+          updated_at: data.updated_at ?? null,
+        },
+        conversationId: data.id,
+        state: data.state ?? 'closed',
+      },
+    }
+  },
+
+  outputs: {
+    conversation: {
+      type: 'object',
+      description: 'The closed conversation object',
+      properties: {
+        id: { type: 'string', description: 'Unique identifier for the conversation' },
+        type: { type: 'string', description: 'Object type (conversation)' },
+        state: { type: 'string', description: 'State of the conversation (closed)' },
+        open: { type: 'boolean', description: 'Whether the conversation is open (false)' },
+        read: { type: 'boolean', description: 'Whether the conversation has been read' },
+        created_at: { type: 'number', description: 'Unix timestamp when conversation was created' },
+        updated_at: {
+          type: 'number',
+          description: 'Unix timestamp when conversation was last updated',
+        },
+      },
+    },
+    conversationId: { type: 'string', description: 'ID of the closed conversation' },
+    state: { type: 'string', description: 'State of the conversation (closed)' },
+  },
+}
--- a/apps/sim/tools/intercom/create_company.ts
+++ b/apps/sim/tools/intercom/create_company.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomCreateCompany')

@@ -60,7 +60,7 @@ const createCompanyBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    company_id: {
--- a/apps/sim/tools/intercom/create_contact.ts
+++ b/apps/sim/tools/intercom/create_contact.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomCreateContact')

@@ -88,7 +88,7 @@ const intercomCreateContactBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    role: {
--- a/apps/sim/tools/intercom/create_event.ts
+++ b/apps/sim/tools/intercom/create_event.ts
@@ -0,0 +1,148 @@
+import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+const logger = createLogger('IntercomCreateEvent')
+
+export interface IntercomCreateEventParams {
+  accessToken: string
+  event_name: string
+  created_at?: number
+  user_id?: string
+  email?: string
+  id?: string
+  metadata?: string
+}
+
+export interface IntercomCreateEventV2Response {
+  success: boolean
+  output: {
+    accepted: boolean
+  }
+}
+
+const createEventBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    event_name: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description:
+        'The name of the event (e.g., "order-completed"). Use past-tense verb-noun format for readability.',
+    },
+    created_at: {
+      type: 'number',
+      required: false,
+      visibility: 'user-or-llm',
+      description:
+        'Unix timestamp for when the event occurred. Strongly recommended for uniqueness.',
+    },
+    user_id: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Your identifier for the user (external_id)',
+    },
+    email: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description:
+        'Email address of the user. Use only if your app uses email to uniquely identify users.',
+    },
+    id: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'The Intercom contact ID',
+    },
+    metadata: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description:
+        'JSON object with up to 10 metadata key-value pairs about the event (e.g., {"order_value": 99.99})',
+    },
+  },
+
+  request: {
+    url: () => buildIntercomUrl('/events'),
+    method: 'POST',
+    headers: (params: IntercomCreateEventParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomCreateEventParams) => {
+      const payload: any = {
+        event_name: params.event_name,
+      }
+
+      if (params.created_at) {
+        payload.created_at = params.created_at
+      } else {
+        payload.created_at = Math.floor(Date.now() / 1000)
+      }
+
+      if (params.user_id) {
+        payload.user_id = params.user_id
+      }
+
+      if (params.email) {
+        payload.email = params.email
+      }
+
+      if (params.id) {
+        payload.id = params.id
+      }
+
+      if (params.metadata) {
+        try {
+          payload.metadata = JSON.parse(params.metadata)
+        } catch (error) {
+          logger.warn('Failed to parse metadata, ignoring', { error })
+        }
+      }
+
+      return payload
+    },
+  },
+} satisfies Pick<ToolConfig<IntercomCreateEventParams, any>, 'params' | 'request'>
+
+export const intercomCreateEventV2Tool: ToolConfig<
+  IntercomCreateEventParams,
+  IntercomCreateEventV2Response
+> = {
+  ...createEventBase,
+  id: 'intercom_create_event_v2',
+  name: 'Create Event in Intercom',
+  description: 'Track a custom event for a contact in Intercom',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'create_event')
+    }
+
+    return {
+      success: true,
+      output: {
+        accepted: true,
+      },
+    }
+  },
+
+  outputs: {
+    accepted: {
+      type: 'boolean',
+      description: 'Whether the event was accepted (202 Accepted)',
+    },
+  },
+}
--- a/apps/sim/tools/intercom/create_message.ts
+++ b/apps/sim/tools/intercom/create_message.ts
@@ -1,5 +1,5 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 export interface IntercomCreateMessageParams {
  accessToken: string
@@ -40,7 +40,7 @@ const createMessageBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    message_type: {
--- a/apps/sim/tools/intercom/create_note.ts
+++ b/apps/sim/tools/intercom/create_note.ts
@@ -0,0 +1,131 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomCreateNoteParams {
+  accessToken: string
+  contactId: string
+  body: string
+  admin_id?: string
+}
+
+export interface IntercomCreateNoteV2Response {
+  success: boolean
+  output: {
+    id: string
+    body: string
+    created_at: number
+    type: string
+    author: any | null
+    contact: any | null
+  }
+}
+
+const createNoteBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    contactId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the contact to add the note to',
+    },
+    body: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The text content of the note',
+    },
+    admin_id: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'The ID of the admin creating the note',
+    },
+  },
+
+  request: {
+    url: (params: IntercomCreateNoteParams) =>
+      buildIntercomUrl(`/contacts/${params.contactId}/notes`),
+    method: 'POST',
+    headers: (params: IntercomCreateNoteParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomCreateNoteParams) => {
+      const payload: any = {
+        body: params.body,
+      }
+
+      if (params.admin_id) {
+        payload.admin_id = params.admin_id
+      }
+
+      return payload
+    },
+  },
+} satisfies Pick<ToolConfig<IntercomCreateNoteParams, any>, 'params' | 'request'>
+
+export const intercomCreateNoteV2Tool: ToolConfig<
+  IntercomCreateNoteParams,
+  IntercomCreateNoteV2Response
+> = {
+  ...createNoteBase,
+  id: 'intercom_create_note_v2',
+  name: 'Create Note in Intercom',
+  description: 'Add a note to a specific contact',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'create_note')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        id: data.id,
+        body: data.body,
+        created_at: data.created_at,
+        type: data.type ?? 'note',
+        author: data.author ?? null,
+        contact: data.contact ?? null,
+      },
+    }
+  },
+
+  outputs: {
+    id: { type: 'string', description: 'Unique identifier for the note' },
+    body: { type: 'string', description: 'The text content of the note' },
+    created_at: { type: 'number', description: 'Unix timestamp when the note was created' },
+    type: { type: 'string', description: 'Object type (note)' },
+    author: {
+      type: 'object',
+      description: 'The admin who created the note',
+      optional: true,
+      properties: {
+        type: { type: 'string', description: 'Author type (admin)' },
+        id: { type: 'string', description: 'Author ID' },
+        name: { type: 'string', description: 'Author name' },
+        email: { type: 'string', description: 'Author email' },
+      },
+    },
+    contact: {
+      type: 'object',
+      description: 'The contact the note was created for',
+      optional: true,
+      properties: {
+        type: { type: 'string', description: 'Contact type' },
+        id: { type: 'string', description: 'Contact ID' },
+      },
+    },
+  },
+}
--- a/apps/sim/tools/intercom/create_tag.ts
+++ b/apps/sim/tools/intercom/create_tag.ts
@@ -0,0 +1,97 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomCreateTagParams {
+  accessToken: string
+  name: string
+  id?: string
+}
+
+export interface IntercomCreateTagV2Response {
+  success: boolean
+  output: {
+    id: string
+    name: string
+    type: string
+  }
+}
+
+const createTagBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    name: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description:
+        'The name of the tag. Will create a new tag if not found, or update the name if id is provided.',
+    },
+    id: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'The ID of an existing tag to update. Omit to create a new tag.',
+    },
+  },
+
+  request: {
+    url: () => buildIntercomUrl('/tags'),
+    method: 'POST',
+    headers: (params: IntercomCreateTagParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomCreateTagParams) => {
+      const payload: any = {
+        name: params.name,
+      }
+
+      if (params.id) {
+        payload.id = params.id
+      }
+
+      return payload
+    },
+  },
+} satisfies Pick<ToolConfig<IntercomCreateTagParams, any>, 'params' | 'request'>
+
+export const intercomCreateTagV2Tool: ToolConfig<
+  IntercomCreateTagParams,
+  IntercomCreateTagV2Response
+> = {
+  ...createTagBase,
+  id: 'intercom_create_tag_v2',
+  name: 'Create Tag in Intercom',
+  description: 'Create a new tag or update an existing tag name',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'create_tag')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        id: data.id,
+        name: data.name,
+        type: data.type ?? 'tag',
+      },
+    }
+  },
+
+  outputs: {
+    id: { type: 'string', description: 'Unique identifier for the tag' },
+    name: { type: 'string', description: 'Name of the tag' },
+    type: { type: 'string', description: 'Object type (tag)' },
+  },
+}
--- a/apps/sim/tools/intercom/create_ticket.ts
+++ b/apps/sim/tools/intercom/create_ticket.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomCreateTicket')

@@ -41,7 +41,7 @@ const createTicketBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    ticket_type_id: {
--- a/apps/sim/tools/intercom/delete_contact.ts
+++ b/apps/sim/tools/intercom/delete_contact.ts
@@ -1,5 +1,5 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 export interface IntercomDeleteContactParams {
  accessToken: string
@@ -23,7 +23,7 @@ const intercomDeleteContactBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    contactId: {
--- a/apps/sim/tools/intercom/detach_contact_from_company.ts
+++ b/apps/sim/tools/intercom/detach_contact_from_company.ts
@@ -0,0 +1,101 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomDetachContactFromCompanyParams {
+  accessToken: string
+  contactId: string
+  companyId: string
+}
+
+export interface IntercomDetachContactFromCompanyV2Response {
+  success: boolean
+  output: {
+    company: any
+    companyId: string
+    name: string | null
+  }
+}
+
+const detachContactFromCompanyBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    contactId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the contact to detach from the company',
+    },
+    companyId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the company to detach the contact from',
+    },
+  },
+
+  request: {
+    url: (params: IntercomDetachContactFromCompanyParams) =>
+      buildIntercomUrl(`/contacts/${params.contactId}/companies/${params.companyId}`),
+    method: 'DELETE',
+    headers: (params: IntercomDetachContactFromCompanyParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      Accept: 'application/json',
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+  },
+} satisfies Pick<ToolConfig<IntercomDetachContactFromCompanyParams, any>, 'params' | 'request'>
+
+export const intercomDetachContactFromCompanyV2Tool: ToolConfig<
+  IntercomDetachContactFromCompanyParams,
+  IntercomDetachContactFromCompanyV2Response
+> = {
+  ...detachContactFromCompanyBase,
+  id: 'intercom_detach_contact_from_company_v2',
+  name: 'Detach Contact from Company in Intercom',
+  description: 'Remove a contact from a company in Intercom',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'detach_contact_from_company')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        company: {
+          id: data.id,
+          type: data.type ?? 'company',
+          company_id: data.company_id ?? null,
+          name: data.name ?? null,
+        },
+        companyId: data.id,
+        name: data.name ?? null,
+      },
+    }
+  },
+
+  outputs: {
+    company: {
+      type: 'object',
+      description: 'The company object the contact was detached from',
+      properties: {
+        id: { type: 'string', description: 'Unique identifier for the company' },
+        type: { type: 'string', description: 'Object type (company)' },
+        company_id: { type: 'string', description: 'The company_id you defined' },
+        name: { type: 'string', description: 'Name of the company' },
+      },
+    },
+    companyId: { type: 'string', description: 'ID of the company' },
+    name: { type: 'string', description: 'Name of the company', optional: true },
+  },
+}
--- a/apps/sim/tools/intercom/get_company.ts
+++ b/apps/sim/tools/intercom/get_company.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomGetCompany')

@@ -25,7 +25,7 @@ const getCompanyBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    companyId: {
--- a/apps/sim/tools/intercom/get_contact.ts
+++ b/apps/sim/tools/intercom/get_contact.ts
@@ -1,5 +1,5 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 export interface IntercomGetContactParams {
  accessToken: string
@@ -22,7 +22,7 @@ const intercomGetContactBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    contactId: {
--- a/apps/sim/tools/intercom/get_conversation.ts
+++ b/apps/sim/tools/intercom/get_conversation.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomGetConversation')

@@ -27,7 +27,7 @@ const getConversationBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    conversationId: {
--- a/apps/sim/tools/intercom/get_ticket.ts
+++ b/apps/sim/tools/intercom/get_ticket.ts
@@ -1,5 +1,5 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 export interface IntercomGetTicketParams {
  accessToken: string
@@ -31,7 +31,7 @@ const getTicketBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    ticketId: {
--- a/apps/sim/tools/intercom/index.ts
+++ b/apps/sim/tools/intercom/index.ts
@@ -1,24 +1,28 @@
-// Contact tools
-
-// Company tools
+export { intercomAssignConversationV2Tool } from './assign_conversation'
+export { intercomAttachContactToCompanyV2Tool } from './attach_contact_to_company'
+export { intercomCloseConversationV2Tool } from './close_conversation'
 export { intercomCreateCompanyTool, intercomCreateCompanyV2Tool } from './create_company'
 export { intercomCreateContactTool, intercomCreateContactV2Tool } from './create_contact'
-// Message tools
+export { intercomCreateEventV2Tool } from './create_event'
 export { intercomCreateMessageTool, intercomCreateMessageV2Tool } from './create_message'
-// Ticket tools
+export { intercomCreateNoteV2Tool } from './create_note'
+export { intercomCreateTagV2Tool } from './create_tag'
 export { intercomCreateTicketTool, intercomCreateTicketV2Tool } from './create_ticket'
 export { intercomDeleteContactTool, intercomDeleteContactV2Tool } from './delete_contact'
+export { intercomDetachContactFromCompanyV2Tool } from './detach_contact_from_company'
 export { intercomGetCompanyTool, intercomGetCompanyV2Tool } from './get_company'
 export { intercomGetContactTool, intercomGetContactV2Tool } from './get_contact'
-// Conversation tools
 export { intercomGetConversationTool, intercomGetConversationV2Tool } from './get_conversation'
 export { intercomGetTicketTool, intercomGetTicketV2Tool } from './get_ticket'
+export { intercomListAdminsV2Tool } from './list_admins'
 export { intercomListCompaniesTool, intercomListCompaniesV2Tool } from './list_companies'
 export { intercomListContactsTool, intercomListContactsV2Tool } from './list_contacts'
 export {
  intercomListConversationsTool,
  intercomListConversationsV2Tool,
 } from './list_conversations'
+export { intercomListTagsV2Tool } from './list_tags'
+export { intercomOpenConversationV2Tool } from './open_conversation'
 export {
  intercomReplyConversationTool,
  intercomReplyConversationV2Tool,
@@ -28,4 +32,9 @@ export {
  intercomSearchConversationsTool,
  intercomSearchConversationsV2Tool,
 } from './search_conversations'
+export { intercomSnoozeConversationV2Tool } from './snooze_conversation'
+export { intercomTagContactV2Tool } from './tag_contact'
+export { intercomTagConversationV2Tool } from './tag_conversation'
+export { intercomUntagContactV2Tool } from './untag_contact'
 export { intercomUpdateContactTool, intercomUpdateContactV2Tool } from './update_contact'
+export { intercomUpdateTicketV2Tool } from './update_ticket'
--- a/apps/sim/tools/intercom/list_admins.ts
+++ b/apps/sim/tools/intercom/list_admins.ts
@@ -0,0 +1,125 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomListAdminsParams {
+  accessToken: string
+}
+
+interface IntercomAdmin {
+  type: string
+  id: string
+  name: string
+  email: string
+  job_title: string | null
+  away_mode_enabled: boolean
+  away_mode_reassign: boolean
+  has_inbox_seat: boolean
+  team_ids: number[]
+  avatar: {
+    type: string
+    image_url: string | null
+  } | null
+  email_verified: boolean | null
+}
+
+export interface IntercomListAdminsV2Response {
+  success: boolean
+  output: {
+    admins: IntercomAdmin[]
+    type: string
+  }
+}
+
+const listAdminsBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+  },
+
+  request: {
+    url: () => buildIntercomUrl('/admins'),
+    method: 'GET',
+    headers: (params: IntercomListAdminsParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      Accept: 'application/json',
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+  },
+} satisfies Pick<ToolConfig<IntercomListAdminsParams, any>, 'params' | 'request'>
+
+export const intercomListAdminsV2Tool: ToolConfig<
+  IntercomListAdminsParams,
+  IntercomListAdminsV2Response
+> = {
+  ...listAdminsBase,
+  id: 'intercom_list_admins_v2',
+  name: 'List Admins from Intercom',
+  description: 'Fetch a list of all admins for the workspace',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'list_admins')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        admins: data.admins ?? [],
+        type: data.type ?? 'admin.list',
+      },
+    }
+  },
+
+  outputs: {
+    admins: {
+      type: 'array',
+      description: 'Array of admin objects',
+      items: {
+        type: 'object',
+        properties: {
+          id: { type: 'string', description: 'Unique identifier for the admin' },
+          type: { type: 'string', description: 'Object type (admin)' },
+          name: { type: 'string', description: 'Name of the admin' },
+          email: { type: 'string', description: 'Email of the admin' },
+          job_title: { type: 'string', description: 'Job title of the admin', optional: true },
+          away_mode_enabled: {
+            type: 'boolean',
+            description: 'Whether admin is in away mode',
+          },
+          away_mode_reassign: {
+            type: 'boolean',
+            description: 'Whether to reassign conversations when away',
+          },
+          has_inbox_seat: {
+            type: 'boolean',
+            description: 'Whether admin has a paid inbox seat',
+          },
+          team_ids: {
+            type: 'array',
+            description: 'List of team IDs the admin belongs to',
+          },
+          avatar: {
+            type: 'object',
+            description: 'Avatar information',
+            optional: true,
+          },
+          email_verified: {
+            type: 'boolean',
+            description: 'Whether email is verified',
+            optional: true,
+          },
+        },
+      },
+    },
+    type: { type: 'string', description: 'Object type (admin.list)' },
+  },
+}
--- a/apps/sim/tools/intercom/list_companies.ts
+++ b/apps/sim/tools/intercom/list_companies.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomListCompanies')

@@ -29,7 +29,7 @@ const listCompaniesBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    per_page: {
--- a/apps/sim/tools/intercom/list_contacts.ts
+++ b/apps/sim/tools/intercom/list_contacts.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomListContacts')

@@ -28,7 +28,7 @@ const listContactsBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    per_page: {
--- a/apps/sim/tools/intercom/list_conversations.ts
+++ b/apps/sim/tools/intercom/list_conversations.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomListConversations')

@@ -30,7 +30,7 @@ const listConversationsBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    per_page: {
--- a/apps/sim/tools/intercom/list_tags.ts
+++ b/apps/sim/tools/intercom/list_tags.ts
@@ -0,0 +1,86 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomListTagsParams {
+  accessToken: string
+}
+
+interface IntercomTag {
+  type: string
+  id: string
+  name: string
+}
+
+export interface IntercomListTagsV2Response {
+  success: boolean
+  output: {
+    tags: IntercomTag[]
+    type: string
+  }
+}
+
+const listTagsBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+  },
+
+  request: {
+    url: () => buildIntercomUrl('/tags'),
+    method: 'GET',
+    headers: (params: IntercomListTagsParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      Accept: 'application/json',
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+  },
+} satisfies Pick<ToolConfig<IntercomListTagsParams, any>, 'params' | 'request'>
+
+export const intercomListTagsV2Tool: ToolConfig<
+  IntercomListTagsParams,
+  IntercomListTagsV2Response
+> = {
+  ...listTagsBase,
+  id: 'intercom_list_tags_v2',
+  name: 'List Tags from Intercom',
+  description: 'Fetch a list of all tags in the workspace',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'list_tags')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        tags: data.tags ?? [],
+        type: data.type ?? 'tag.list',
+      },
+    }
+  },
+
+  outputs: {
+    tags: {
+      type: 'array',
+      description: 'Array of tag objects',
+      items: {
+        type: 'object',
+        properties: {
+          id: { type: 'string', description: 'Unique identifier for the tag' },
+          type: { type: 'string', description: 'Object type (tag)' },
+          name: { type: 'string', description: 'Name of the tag' },
+        },
+      },
+    },
+    type: { type: 'string', description: 'Object type (list)' },
+  },
+}
--- a/apps/sim/tools/intercom/open_conversation.ts
+++ b/apps/sim/tools/intercom/open_conversation.ts
@@ -0,0 +1,114 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomOpenConversationParams {
+  accessToken: string
+  conversationId: string
+  admin_id: string
+}
+
+export interface IntercomOpenConversationV2Response {
+  success: boolean
+  output: {
+    conversation: any
+    conversationId: string
+    state: string
+  }
+}
+
+const openConversationBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    conversationId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the conversation to open',
+    },
+    admin_id: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the admin performing the action',
+    },
+  },
+
+  request: {
+    url: (params: IntercomOpenConversationParams) =>
+      buildIntercomUrl(`/conversations/${params.conversationId}/parts`),
+    method: 'POST',
+    headers: (params: IntercomOpenConversationParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomOpenConversationParams) => ({
+      message_type: 'open',
+      type: 'admin',
+      admin_id: params.admin_id,
+    }),
+  },
+} satisfies Pick<ToolConfig<IntercomOpenConversationParams, any>, 'params' | 'request'>
+
+export const intercomOpenConversationV2Tool: ToolConfig<
+  IntercomOpenConversationParams,
+  IntercomOpenConversationV2Response
+> = {
+  ...openConversationBase,
+  id: 'intercom_open_conversation_v2',
+  name: 'Open Conversation in Intercom',
+  description: 'Open a closed or snoozed conversation in Intercom',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'open_conversation')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        conversation: {
+          id: data.id,
+          type: data.type ?? 'conversation',
+          state: data.state ?? 'open',
+          open: data.open ?? true,
+          read: data.read ?? false,
+          created_at: data.created_at ?? null,
+          updated_at: data.updated_at ?? null,
+        },
+        conversationId: data.id,
+        state: data.state ?? 'open',
+      },
+    }
+  },
+
+  outputs: {
+    conversation: {
+      type: 'object',
+      description: 'The opened conversation object',
+      properties: {
+        id: { type: 'string', description: 'Unique identifier for the conversation' },
+        type: { type: 'string', description: 'Object type (conversation)' },
+        state: { type: 'string', description: 'State of the conversation (open)' },
+        open: { type: 'boolean', description: 'Whether the conversation is open (true)' },
+        read: { type: 'boolean', description: 'Whether the conversation has been read' },
+        created_at: { type: 'number', description: 'Unix timestamp when conversation was created' },
+        updated_at: {
+          type: 'number',
+          description: 'Unix timestamp when conversation was last updated',
+        },
+      },
+    },
+    conversationId: { type: 'string', description: 'ID of the opened conversation' },
+    state: { type: 'string', description: 'State of the conversation (open)' },
+  },
+}
--- a/apps/sim/tools/intercom/reply_conversation.ts
+++ b/apps/sim/tools/intercom/reply_conversation.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomReplyConversation')

@@ -31,7 +31,7 @@ const replyConversationBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    conversationId: {
--- a/apps/sim/tools/intercom/search_contacts.ts
+++ b/apps/sim/tools/intercom/search_contacts.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomSearchContacts')

@@ -87,7 +87,7 @@ const searchContactsBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    query: {
--- a/apps/sim/tools/intercom/search_conversations.ts
+++ b/apps/sim/tools/intercom/search_conversations.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomSearchConversations')

@@ -41,7 +41,7 @@ const searchConversationsBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    query: {
--- a/apps/sim/tools/intercom/snooze_conversation.ts
+++ b/apps/sim/tools/intercom/snooze_conversation.ts
@@ -0,0 +1,124 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomSnoozeConversationParams {
+  accessToken: string
+  conversationId: string
+  admin_id: string
+  snoozed_until: number
+}
+
+export interface IntercomSnoozeConversationV2Response {
+  success: boolean
+  output: {
+    conversation: any
+    conversationId: string
+    state: string
+    snoozed_until: number | null
+  }
+}
+
+const snoozeConversationBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    conversationId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the conversation to snooze',
+    },
+    admin_id: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the admin performing the action',
+    },
+    snoozed_until: {
+      type: 'number',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'Unix timestamp for when the conversation should reopen',
+    },
+  },
+
+  request: {
+    url: (params: IntercomSnoozeConversationParams) =>
+      buildIntercomUrl(`/conversations/${params.conversationId}/reply`),
+    method: 'POST',
+    headers: (params: IntercomSnoozeConversationParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomSnoozeConversationParams) => ({
+      message_type: 'snoozed',
+      admin_id: params.admin_id,
+      snoozed_until: params.snoozed_until,
+    }),
+  },
+} satisfies Pick<ToolConfig<IntercomSnoozeConversationParams, any>, 'params' | 'request'>
+
+export const intercomSnoozeConversationV2Tool: ToolConfig<
+  IntercomSnoozeConversationParams,
+  IntercomSnoozeConversationV2Response
+> = {
+  ...snoozeConversationBase,
+  id: 'intercom_snooze_conversation_v2',
+  name: 'Snooze Conversation in Intercom',
+  description: 'Snooze a conversation to reopen at a future time',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'snooze_conversation')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        conversation: data,
+        conversationId: data.id,
+        state: data.state ?? 'snoozed',
+        snoozed_until: data.snoozed_until ?? null,
+      },
+    }
+  },
+
+  outputs: {
+    conversation: {
+      type: 'object',
+      description: 'The snoozed conversation object',
+      properties: {
+        id: { type: 'string', description: 'Unique identifier for the conversation' },
+        type: { type: 'string', description: 'Object type (conversation)' },
+        state: { type: 'string', description: 'State of the conversation (snoozed)' },
+        open: { type: 'boolean', description: 'Whether the conversation is open' },
+        snoozed_until: {
+          type: 'number',
+          description: 'Unix timestamp when conversation will reopen',
+          optional: true,
+        },
+        created_at: { type: 'number', description: 'Unix timestamp when conversation was created' },
+        updated_at: {
+          type: 'number',
+          description: 'Unix timestamp when conversation was last updated',
+        },
+      },
+    },
+    conversationId: { type: 'string', description: 'ID of the snoozed conversation' },
+    state: { type: 'string', description: 'State of the conversation (snoozed)' },
+    snoozed_until: {
+      type: 'number',
+      description: 'Unix timestamp when conversation will reopen',
+      optional: true,
+    },
+  },
+}
--- a/apps/sim/tools/intercom/tag_contact.ts
+++ b/apps/sim/tools/intercom/tag_contact.ts
@@ -0,0 +1,89 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomTagContactParams {
+  accessToken: string
+  contactId: string
+  tagId: string
+}
+
+export interface IntercomTagContactV2Response {
+  success: boolean
+  output: {
+    id: string
+    name: string
+    type: string
+  }
+}
+
+const tagContactBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    contactId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the contact to tag',
+    },
+    tagId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the tag to apply',
+    },
+  },
+
+  request: {
+    url: (params: IntercomTagContactParams) =>
+      buildIntercomUrl(`/contacts/${params.contactId}/tags`),
+    method: 'POST',
+    headers: (params: IntercomTagContactParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomTagContactParams) => ({
+      id: params.tagId,
+    }),
+  },
+} satisfies Pick<ToolConfig<IntercomTagContactParams, any>, 'params' | 'request'>
+
+export const intercomTagContactV2Tool: ToolConfig<
+  IntercomTagContactParams,
+  IntercomTagContactV2Response
+> = {
+  ...tagContactBase,
+  id: 'intercom_tag_contact_v2',
+  name: 'Tag Contact in Intercom',
+  description: 'Add a tag to a specific contact',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'tag_contact')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        id: data.id,
+        name: data.name,
+        type: data.type ?? 'tag',
+      },
+    }
+  },
+
+  outputs: {
+    id: { type: 'string', description: 'Unique identifier for the tag' },
+    name: { type: 'string', description: 'Name of the tag' },
+    type: { type: 'string', description: 'Object type (tag)' },
+  },
+}
--- a/apps/sim/tools/intercom/tag_conversation.ts
+++ b/apps/sim/tools/intercom/tag_conversation.ts
@@ -0,0 +1,97 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomTagConversationParams {
+  accessToken: string
+  conversationId: string
+  tagId: string
+  admin_id: string
+}
+
+export interface IntercomTagConversationV2Response {
+  success: boolean
+  output: {
+    id: string
+    name: string
+    type: string
+  }
+}
+
+const tagConversationBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    conversationId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the conversation to tag',
+    },
+    tagId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the tag to apply',
+    },
+    admin_id: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the admin applying the tag',
+    },
+  },
+
+  request: {
+    url: (params: IntercomTagConversationParams) =>
+      buildIntercomUrl(`/conversations/${params.conversationId}/tags`),
+    method: 'POST',
+    headers: (params: IntercomTagConversationParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomTagConversationParams) => ({
+      id: params.tagId,
+      admin_id: params.admin_id,
+    }),
+  },
+} satisfies Pick<ToolConfig<IntercomTagConversationParams, any>, 'params' | 'request'>
+
+export const intercomTagConversationV2Tool: ToolConfig<
+  IntercomTagConversationParams,
+  IntercomTagConversationV2Response
+> = {
+  ...tagConversationBase,
+  id: 'intercom_tag_conversation_v2',
+  name: 'Tag Conversation in Intercom',
+  description: 'Add a tag to a specific conversation',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'tag_conversation')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        id: data.id,
+        name: data.name,
+        type: data.type ?? 'tag',
+      },
+    }
+  },
+
+  outputs: {
+    id: { type: 'string', description: 'Unique identifier for the tag' },
+    name: { type: 'string', description: 'Name of the tag' },
+    type: { type: 'string', description: 'Object type (tag)' },
+  },
+}
--- a/apps/sim/tools/intercom/types.ts
+++ b/apps/sim/tools/intercom/types.ts
@@ -2,14 +2,13 @@ import { createLogger } from '@sim/logger'

 const logger = createLogger('Intercom')

-// Base params for Intercom API
 export interface IntercomBaseParams {
-  accessToken: string // OAuth token or API token (hidden)
+  accessToken: string
 }

 export interface IntercomPaginationParams {
  per_page?: number
-  starting_after?: string // Cursor for pagination
+  starting_after?: string
 }

 export interface IntercomPagingInfo {
@@ -33,12 +32,10 @@ export interface IntercomResponse<T> {
  }
 }

-// Helper function to build Intercom API URLs
 export function buildIntercomUrl(path: string): string {
  return `https://api.intercom.io${path}`
 }

-// Helper function for consistent error handling
 export function handleIntercomError(data: any, status: number, operation: string): never {
  logger.error(`Intercom API request failed for ${operation}`, { data, status })

--- a/apps/sim/tools/intercom/untag_contact.ts
+++ b/apps/sim/tools/intercom/untag_contact.ts
@@ -0,0 +1,87 @@
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+export interface IntercomUntagContactParams {
+  accessToken: string
+  contactId: string
+  tagId: string
+}
+
+export interface IntercomUntagContactV2Response {
+  success: boolean
+  output: {
+    id: string
+    name: string
+    type: string
+  }
+}
+
+const untagContactBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    contactId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the contact to untag',
+    },
+    tagId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the tag to remove',
+    },
+  },
+
+  request: {
+    url: (params: IntercomUntagContactParams) =>
+      buildIntercomUrl(`/contacts/${params.contactId}/tags/${params.tagId}`),
+    method: 'DELETE',
+    headers: (params: IntercomUntagContactParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      Accept: 'application/json',
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+  },
+} satisfies Pick<ToolConfig<IntercomUntagContactParams, any>, 'params' | 'request'>
+
+export const intercomUntagContactV2Tool: ToolConfig<
+  IntercomUntagContactParams,
+  IntercomUntagContactV2Response
+> = {
+  ...untagContactBase,
+  id: 'intercom_untag_contact_v2',
+  name: 'Untag Contact in Intercom',
+  description: 'Remove a tag from a specific contact',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'untag_contact')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        id: data.id,
+        name: data.name,
+        type: data.type ?? 'tag',
+      },
+    }
+  },
+
+  outputs: {
+    id: { type: 'string', description: 'Unique identifier for the tag that was removed' },
+    name: { type: 'string', description: 'Name of the tag that was removed' },
+    type: { type: 'string', description: 'Object type (tag)' },
+  },
+}
--- a/apps/sim/tools/intercom/update_contact.ts
+++ b/apps/sim/tools/intercom/update_contact.ts
@@ -1,6 +1,6 @@
 import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildIntercomUrl, handleIntercomError } from './types'

 const logger = createLogger('IntercomUpdateContact')

@@ -38,7 +38,7 @@ const intercomUpdateContactBase = {
    accessToken: {
      type: 'string',
      required: true,
-      visibility: 'hidden',
+      visibility: 'user-only',
      description: 'Intercom API access token',
    },
    contactId: {
--- a/apps/sim/tools/intercom/update_ticket.ts
+++ b/apps/sim/tools/intercom/update_ticket.ts
@@ -0,0 +1,193 @@
+import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+const logger = createLogger('IntercomUpdateTicket')
+
+export interface IntercomUpdateTicketParams {
+  accessToken: string
+  ticketId: string
+  ticket_attributes?: string
+  open?: boolean
+  is_shared?: boolean
+  snoozed_until?: number
+  admin_id?: string
+  assignee_id?: string
+}
+
+export interface IntercomUpdateTicketV2Response {
+  success: boolean
+  output: {
+    ticket: any
+    ticketId: string
+    ticket_state: string
+  }
+}
+
+const updateTicketBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    ticketId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'The ID of the ticket to update',
+    },
+    ticket_attributes: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description:
+        'JSON object with ticket attributes (e.g., {"_default_title_":"New Title","_default_description_":"Updated description"})',
+    },
+    open: {
+      type: 'boolean',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Set to false to close the ticket, true to keep it open',
+    },
+    is_shared: {
+      type: 'boolean',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Whether the ticket is visible to users',
+    },
+    snoozed_until: {
+      type: 'number',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Unix timestamp for when the ticket should reopen',
+    },
+    admin_id: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description:
+        'The ID of the admin performing the update (needed for workflows and attribution)',
+    },
+    assignee_id: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'The ID of the admin or team to assign the ticket to. Set to "0" to unassign.',
+    },
+  },
+
+  request: {
+    url: (params: IntercomUpdateTicketParams) => buildIntercomUrl(`/tickets/${params.ticketId}`),
+    method: 'PUT',
+    headers: (params: IntercomUpdateTicketParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomUpdateTicketParams) => {
+      const payload: any = {}
+
+      if (params.ticket_attributes) {
+        try {
+          payload.ticket_attributes = JSON.parse(params.ticket_attributes)
+        } catch (error) {
+          logger.error('Failed to parse ticket_attributes', { error })
+          throw new Error('ticket_attributes must be a valid JSON object')
+        }
+      }
+
+      if (params.open !== undefined) {
+        payload.open = params.open
+      }
+
+      if (params.is_shared !== undefined) {
+        payload.is_shared = params.is_shared
+      }
+
+      if (params.snoozed_until !== undefined) {
+        payload.snoozed_until = params.snoozed_until
+      }
+
+      if (params.admin_id) {
+        payload.admin_id = params.admin_id
+      }
+
+      if (params.assignee_id) {
+        payload.assignee_id = params.assignee_id
+      }
+
+      return payload
+    },
+  },
+} satisfies Pick<ToolConfig<IntercomUpdateTicketParams, any>, 'params' | 'request'>
+
+export const intercomUpdateTicketV2Tool: ToolConfig<
+  IntercomUpdateTicketParams,
+  IntercomUpdateTicketV2Response
+> = {
+  ...updateTicketBase,
+  id: 'intercom_update_ticket_v2',
+  name: 'Update Ticket in Intercom',
+  description: 'Update a ticket in Intercom (change state, assignment, attributes)',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'update_ticket')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        ticket: {
+          id: data.id,
+          type: data.type ?? 'ticket',
+          ticket_id: data.ticket_id ?? null,
+          ticket_state: data.ticket_state ?? null,
+          ticket_attributes: data.ticket_attributes ?? null,
+          open: data.open ?? null,
+          is_shared: data.is_shared ?? null,
+          snoozed_until: data.snoozed_until ?? null,
+          admin_assignee_id: data.admin_assignee_id ?? null,
+          team_assignee_id: data.team_assignee_id ?? null,
+          created_at: data.created_at ?? null,
+          updated_at: data.updated_at ?? null,
+        },
+        ticketId: data.id,
+        ticket_state: data.ticket_state ?? null,
+      },
+    }
+  },
+
+  outputs: {
+    ticket: {
+      type: 'object',
+      description: 'The updated ticket object',
+      properties: {
+        id: { type: 'string', description: 'Unique identifier for the ticket' },
+        type: { type: 'string', description: 'Object type (ticket)' },
+        ticket_id: { type: 'string', description: 'Ticket ID shown in Intercom UI' },
+        ticket_state: { type: 'string', description: 'State of the ticket' },
+        ticket_attributes: { type: 'object', description: 'Attributes of the ticket' },
+        open: { type: 'boolean', description: 'Whether the ticket is open' },
+        is_shared: { type: 'boolean', description: 'Whether the ticket is visible to users' },
+        snoozed_until: {
+          type: 'number',
+          description: 'Unix timestamp when ticket will reopen',
+          optional: true,
+        },
+        admin_assignee_id: { type: 'string', description: 'ID of assigned admin', optional: true },
+        team_assignee_id: { type: 'string', description: 'ID of assigned team', optional: true },
+        created_at: { type: 'number', description: 'Unix timestamp when ticket was created' },
+        updated_at: { type: 'number', description: 'Unix timestamp when ticket was last updated' },
+      },
+    },
+    ticketId: { type: 'string', description: 'ID of the updated ticket' },
+    ticket_state: { type: 'string', description: 'Current state of the ticket' },
+  },
+}
--- a/apps/sim/tools/polymarket/get_activity.ts
+++ b/apps/sim/tools/polymarket/get_activity.ts
@@ -1,6 +1,6 @@
+import type { PolymarketActivity } from '@/tools/polymarket/types'
+import { buildDataUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketActivity } from './types'
-import { buildDataUrl, handlePolymarketError } from './types'

 export interface PolymarketGetActivityParams {
  user: string
--- a/apps/sim/tools/polymarket/get_event.ts
+++ b/apps/sim/tools/polymarket/get_event.ts
@@ -1,6 +1,6 @@
+import type { PolymarketEvent } from '@/tools/polymarket/types'
+import { buildGammaUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketEvent } from './types'
-import { buildGammaUrl, handlePolymarketError } from './types'

 export interface PolymarketGetEventParams {
  eventId?: string // Event ID
--- a/apps/sim/tools/polymarket/get_events.ts
+++ b/apps/sim/tools/polymarket/get_events.ts
@@ -1,6 +1,6 @@
+import type { PolymarketEvent, PolymarketPaginationParams } from '@/tools/polymarket/types'
+import { buildGammaUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketEvent, PolymarketPaginationParams } from './types'
-import { buildGammaUrl, handlePolymarketError } from './types'

 export interface PolymarketGetEventsParams extends PolymarketPaginationParams {
  closed?: string
--- a/apps/sim/tools/polymarket/get_holders.ts
+++ b/apps/sim/tools/polymarket/get_holders.ts
@@ -1,6 +1,6 @@
+import type { PolymarketMarketHolders } from '@/tools/polymarket/types'
+import { buildDataUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketMarketHolders } from './types'
-import { buildDataUrl, handlePolymarketError } from './types'

 export interface PolymarketGetHoldersParams {
  market: string
--- a/apps/sim/tools/polymarket/get_last_trade_price.ts
+++ b/apps/sim/tools/polymarket/get_last_trade_price.ts
@@ -1,5 +1,5 @@
+import { buildClobUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildClobUrl, handlePolymarketError } from './types'

 export interface PolymarketGetLastTradePriceParams {
  tokenId: string // The token ID (CLOB token ID from market)
--- a/apps/sim/tools/polymarket/get_leaderboard.ts
+++ b/apps/sim/tools/polymarket/get_leaderboard.ts
@@ -1,6 +1,6 @@
+import type { PolymarketLeaderboardEntry } from '@/tools/polymarket/types'
+import { buildDataUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketLeaderboardEntry } from './types'
-import { buildDataUrl, handlePolymarketError } from './types'

 export interface PolymarketGetLeaderboardParams {
  category?: string
--- a/apps/sim/tools/polymarket/get_market.ts
+++ b/apps/sim/tools/polymarket/get_market.ts
@@ -1,6 +1,6 @@
+import type { PolymarketMarket } from '@/tools/polymarket/types'
+import { buildGammaUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketMarket } from './types'
-import { buildGammaUrl, handlePolymarketError } from './types'

 export interface PolymarketGetMarketParams {
  marketId?: string // Market ID
--- a/apps/sim/tools/polymarket/get_markets.ts
+++ b/apps/sim/tools/polymarket/get_markets.ts
@@ -1,6 +1,6 @@
+import type { PolymarketMarket, PolymarketPaginationParams } from '@/tools/polymarket/types'
+import { buildGammaUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketMarket, PolymarketPaginationParams } from './types'
-import { buildGammaUrl, handlePolymarketError } from './types'

 export interface PolymarketGetMarketsParams extends PolymarketPaginationParams {
  closed?: string
--- a/apps/sim/tools/polymarket/get_midpoint.ts
+++ b/apps/sim/tools/polymarket/get_midpoint.ts
@@ -1,5 +1,5 @@
+import { buildClobUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildClobUrl, handlePolymarketError } from './types'

 export interface PolymarketGetMidpointParams {
  tokenId: string // The token ID (CLOB token ID from market)
--- a/apps/sim/tools/polymarket/get_orderbook.ts
+++ b/apps/sim/tools/polymarket/get_orderbook.ts
@@ -1,6 +1,6 @@
+import type { PolymarketOrderBook } from '@/tools/polymarket/types'
+import { buildClobUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketOrderBook } from './types'
-import { buildClobUrl, handlePolymarketError } from './types'

 export interface PolymarketGetOrderbookParams {
  tokenId: string // The token ID (CLOB token ID from market)
--- a/apps/sim/tools/polymarket/get_positions.ts
+++ b/apps/sim/tools/polymarket/get_positions.ts
@@ -1,6 +1,6 @@
+import type { PolymarketPosition } from '@/tools/polymarket/types'
+import { buildDataUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketPosition } from './types'
-import { buildDataUrl, handlePolymarketError } from './types'

 export interface PolymarketGetPositionsParams {
  user: string
--- a/apps/sim/tools/polymarket/get_price.ts
+++ b/apps/sim/tools/polymarket/get_price.ts
@@ -1,5 +1,5 @@
+import { buildClobUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildClobUrl, handlePolymarketError } from './types'

 export interface PolymarketGetPriceParams {
  tokenId: string // The token ID (CLOB token ID from market)
--- a/apps/sim/tools/polymarket/get_price_history.ts
+++ b/apps/sim/tools/polymarket/get_price_history.ts
@@ -1,6 +1,6 @@
+import type { PolymarketPriceHistoryEntry } from '@/tools/polymarket/types'
+import { buildClobUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketPriceHistoryEntry } from './types'
-import { buildClobUrl, handlePolymarketError } from './types'

 export interface PolymarketGetPriceHistoryParams {
  tokenId: string
--- a/apps/sim/tools/polymarket/get_series.ts
+++ b/apps/sim/tools/polymarket/get_series.ts
@@ -1,6 +1,6 @@
+import type { PolymarketPaginationParams, PolymarketSeries } from '@/tools/polymarket/types'
+import { buildGammaUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketPaginationParams, PolymarketSeries } from './types'
-import { buildGammaUrl, handlePolymarketError } from './types'

 export interface PolymarketGetSeriesParams extends PolymarketPaginationParams {}

--- a/apps/sim/tools/polymarket/get_series_by_id.ts
+++ b/apps/sim/tools/polymarket/get_series_by_id.ts
@@ -1,6 +1,6 @@
+import type { PolymarketSeries } from '@/tools/polymarket/types'
+import { buildGammaUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketSeries } from './types'
-import { buildGammaUrl, handlePolymarketError } from './types'

 export interface PolymarketGetSeriesByIdParams {
  seriesId: string // Series ID (required)
--- a/apps/sim/tools/polymarket/get_spread.ts
+++ b/apps/sim/tools/polymarket/get_spread.ts
@@ -1,6 +1,6 @@
+import type { PolymarketSpread } from '@/tools/polymarket/types'
+import { buildClobUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketSpread } from './types'
-import { buildClobUrl, handlePolymarketError } from './types'

 export interface PolymarketGetSpreadParams {
  tokenId: string // The token ID (CLOB token ID from market)
--- a/apps/sim/tools/polymarket/get_tags.ts
+++ b/apps/sim/tools/polymarket/get_tags.ts
@@ -1,6 +1,6 @@
+import type { PolymarketPaginationParams, PolymarketTag } from '@/tools/polymarket/types'
+import { buildGammaUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketPaginationParams, PolymarketTag } from './types'
-import { buildGammaUrl, handlePolymarketError } from './types'

 export interface PolymarketGetTagsParams extends PolymarketPaginationParams {}

--- a/apps/sim/tools/polymarket/get_tick_size.ts
+++ b/apps/sim/tools/polymarket/get_tick_size.ts
@@ -1,5 +1,5 @@
+import { buildClobUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import { buildClobUrl, handlePolymarketError } from './types'

 export interface PolymarketGetTickSizeParams {
  tokenId: string // The token ID (CLOB token ID from market)
--- a/apps/sim/tools/polymarket/get_trades.ts
+++ b/apps/sim/tools/polymarket/get_trades.ts
@@ -1,6 +1,6 @@
+import type { PolymarketTrade } from '@/tools/polymarket/types'
+import { buildDataUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketTrade } from './types'
-import { buildDataUrl, handlePolymarketError } from './types'

 export interface PolymarketGetTradesParams {
  user?: string
--- a/apps/sim/tools/polymarket/index.ts
+++ b/apps/sim/tools/polymarket/index.ts
@@ -1,21 +1,20 @@
-export * from './get_activity'
-export * from './get_event'
-export * from './get_events'
-export * from './get_holders'
-export * from './get_last_trade_price'
-export * from './get_leaderboard'
-export * from './get_market'
-export * from './get_markets'
-export * from './get_midpoint'
-export * from './get_orderbook'
-export * from './get_positions'
-export * from './get_price'
-export * from './get_price_history'
-export * from './get_series'
-export * from './get_series_by_id'
-export * from './get_spread'
-export * from './get_tags'
-export * from './get_tick_size'
-export * from './get_trades'
-export * from './search'
-export * from './types'
+export { polymarketGetActivityTool } from './get_activity'
+export { polymarketGetEventTool } from './get_event'
+export { polymarketGetEventsTool } from './get_events'
+export { polymarketGetHoldersTool } from './get_holders'
+export { polymarketGetLastTradePriceTool } from './get_last_trade_price'
+export { polymarketGetLeaderboardTool } from './get_leaderboard'
+export { polymarketGetMarketTool } from './get_market'
+export { polymarketGetMarketsTool } from './get_markets'
+export { polymarketGetMidpointTool } from './get_midpoint'
+export { polymarketGetOrderbookTool } from './get_orderbook'
+export { polymarketGetPositionsTool } from './get_positions'
+export { polymarketGetPriceTool } from './get_price'
+export { polymarketGetPriceHistoryTool } from './get_price_history'
+export { polymarketGetSeriesTool } from './get_series'
+export { polymarketGetSeriesByIdTool } from './get_series_by_id'
+export { polymarketGetSpreadTool } from './get_spread'
+export { polymarketGetTagsTool } from './get_tags'
+export { polymarketGetTickSizeTool } from './get_tick_size'
+export { polymarketGetTradesTool } from './get_trades'
+export { polymarketSearchTool } from './search'
--- a/apps/sim/tools/polymarket/search.ts
+++ b/apps/sim/tools/polymarket/search.ts
@@ -1,6 +1,6 @@
+import type { PolymarketSearchResult } from '@/tools/polymarket/types'
+import { buildGammaUrl, handlePolymarketError } from '@/tools/polymarket/types'
 import type { ToolConfig } from '@/tools/types'
-import type { PolymarketSearchResult } from './types'
-import { buildGammaUrl, handlePolymarketError } from './types'

 export interface PolymarketSearchParams {
  query: string
--- a/apps/sim/tools/registry.ts
+++ b/apps/sim/tools/registry.ts
@@ -663,16 +663,23 @@ import {
  incidentioWorkflowsUpdateTool,
 } from '@/tools/incidentio'
 import {
+  intercomAssignConversationV2Tool,
+  intercomAttachContactToCompanyV2Tool,
+  intercomCloseConversationV2Tool,
  intercomCreateCompanyTool,
  intercomCreateCompanyV2Tool,
  intercomCreateContactTool,
  intercomCreateContactV2Tool,
+  intercomCreateEventV2Tool,
  intercomCreateMessageTool,
  intercomCreateMessageV2Tool,
+  intercomCreateNoteV2Tool,
+  intercomCreateTagV2Tool,
  intercomCreateTicketTool,
  intercomCreateTicketV2Tool,
  intercomDeleteContactTool,
  intercomDeleteContactV2Tool,
+  intercomDetachContactFromCompanyV2Tool,
  intercomGetCompanyTool,
  intercomGetCompanyV2Tool,
  intercomGetContactTool,
@@ -681,20 +688,28 @@ import {
  intercomGetConversationV2Tool,
  intercomGetTicketTool,
  intercomGetTicketV2Tool,
+  intercomListAdminsV2Tool,
  intercomListCompaniesTool,
  intercomListCompaniesV2Tool,
  intercomListContactsTool,
  intercomListContactsV2Tool,
  intercomListConversationsTool,
  intercomListConversationsV2Tool,
+  intercomListTagsV2Tool,
+  intercomOpenConversationV2Tool,
  intercomReplyConversationTool,
  intercomReplyConversationV2Tool,
  intercomSearchContactsTool,
  intercomSearchContactsV2Tool,
  intercomSearchConversationsTool,
  intercomSearchConversationsV2Tool,
+  intercomSnoozeConversationV2Tool,
+  intercomTagContactV2Tool,
+  intercomTagConversationV2Tool,
+  intercomUntagContactV2Tool,
  intercomUpdateContactTool,
  intercomUpdateContactV2Tool,
+  intercomUpdateTicketV2Tool,
 } from '@/tools/intercom'
 import { jinaReadUrlTool, jinaSearchTool } from '@/tools/jina'
 import {
@@ -3126,8 +3141,23 @@ export const tools: Record<string, ToolConfig> = {
  intercom_create_ticket_v2: intercomCreateTicketV2Tool,
  intercom_get_ticket: intercomGetTicketTool,
  intercom_get_ticket_v2: intercomGetTicketV2Tool,
+  intercom_update_ticket_v2: intercomUpdateTicketV2Tool,
  intercom_create_message: intercomCreateMessageTool,
  intercom_create_message_v2: intercomCreateMessageV2Tool,
+  intercom_list_admins_v2: intercomListAdminsV2Tool,
+  intercom_close_conversation_v2: intercomCloseConversationV2Tool,
+  intercom_open_conversation_v2: intercomOpenConversationV2Tool,
+  intercom_snooze_conversation_v2: intercomSnoozeConversationV2Tool,
+  intercom_assign_conversation_v2: intercomAssignConversationV2Tool,
+  intercom_list_tags_v2: intercomListTagsV2Tool,
+  intercom_create_tag_v2: intercomCreateTagV2Tool,
+  intercom_tag_contact_v2: intercomTagContactV2Tool,
+  intercom_untag_contact_v2: intercomUntagContactV2Tool,
+  intercom_tag_conversation_v2: intercomTagConversationV2Tool,
+  intercom_create_note_v2: intercomCreateNoteV2Tool,
+  intercom_create_event_v2: intercomCreateEventV2Tool,
+  intercom_attach_contact_to_company_v2: intercomAttachContactToCompanyV2Tool,
+  intercom_detach_contact_from_company_v2: intercomDetachContactFromCompanyV2Tool,
  sentry_issues_list: listIssuesTool,
  sentry_issues_get: getIssueTool,
  sentry_issues_update: updateIssueTool,